1. Web 2.0 Social Networking for Business Info Wikipedia: "Web 2.0" is commonly associated with web development and web design thatfacilitates interactive information sharing, interoperability, user-centered design andcollaboration on the World Wide Web. A Web 2.0 website allows its users to interact with otherusers or to change website content, in contrast to non-interactive websites where users arelimited to the passive viewing of information that is provided to them. What does this mean for your business? It means that you need to facilitate and participate in the online discussions about your company and products as well as being sensitive to the social mores of representing your trademark in open-ended discussions. Be honest about how you intend to approach social networking; for advertising, promotion and/or existing customer support. Rule #1: Your online presence needs to be an open, honest reflection of your company. Rule #2: Keep it fresh. Provide up-to-date information and commentary. Social Media Examples Facebook Create a personality just for your business. Use it to connect with customers, employees, etc. Post updates on your new offerings, reflections on your business and customer success stories. Don't forget to create "fan pages" for your business and for any major products or services you provide. Twitter For quick, time sensitive communications about your business. Share follow status with any of your business partners, clients, employees, etc. Just keep it professional. LinkedIn For a business to business approach that lets you reach out to your business contacts and their contacts, giving you a much larger network of contacts that you can leverage using a trusted middleman. Create a company profile and invite your professional contacts to link to you. Slideshare If you provide business services and have presentations that you have prepared, anonymize them and post them here. Benefit: Being seen as an expert in your field. Forums and online communities Reach out in a professional capacity to provide assistance and expertise to the groups that consume your services. Use your "signature" blocks to link people back to your business. Your website Allow comments, reviews, ratings. Run surveys. Link to your profiles on other sites. Pitfalls To a certain degree your "social net worth" is defined by how many friends or fans you have. But pick carefully, unless you are running a frat house. Don't be afraid to "unfriend" someone. Avoid "marketing speak" at all costs. Web 2.0 is people in a living room, not looking at a billboard.Natural Growth-v- Forced GrowthQuality -v- Quantity1 Code Gurus, Inc. Value-v- SpamChris Chubb, PresidentLong Term -v- Short TermPhone 321-221-0346Web www.codegurus.comE-mail cchubb@codegurus.comS Page 1/1