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External Unrestricted ©2016 EdgeVerve Systems Limited Abhra Roy March 14, 2016 Wealth management for the digital age customer

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Page 1: Wealth management for the digital age customer · -World Wealth Report, RBC & Capgemini $4.7 Trillion Estimated revenue for Fintech start-ups in 2015 - Goldman Sachs 57% Customers

External Unrestricted ©2016 EdgeVerve Systems Limited

Abhra Roy

March 14, 2016

Wealth management

for the digital age customer

Page 2: Wealth management for the digital age customer · -World Wealth Report, RBC & Capgemini $4.7 Trillion Estimated revenue for Fintech start-ups in 2015 - Goldman Sachs 57% Customers

TRENDS IN

TODAY’S WORLD

Page 3: Wealth management for the digital age customer · -World Wealth Report, RBC & Capgemini $4.7 Trillion Estimated revenue for Fintech start-ups in 2015 - Goldman Sachs 57% Customers

Middle East: Customers now need a smarter, digital bank

Source: World Wealth Report, RBC & Capgemini

Prefer working with a single firm as

compared to multiple firms

Prefer personal wealth

management advice as compared

to family wealth advice

Are focused on straightforward needs

and simple investment instruments

HNWI Population : 0.61 million

HNWI Wealth : US$ 2.28 trillion

Region Rank : 4 for HNWI Population

5 for HNWI Wealth

Customers Factsheet

real estate : 23.3%

cash : 22.7%

fixed income : 19.6%

equities : 19.1%

alternative investments : 15.4%

Investment preferences:

Middle East HNWIs invested more than

40% of their wealth into other regions,

with Europe attracting the highest share.

Rapid growth in the affluent segment

Page 4: Wealth management for the digital age customer · -World Wealth Report, RBC & Capgemini $4.7 Trillion Estimated revenue for Fintech start-ups in 2015 - Goldman Sachs 57% Customers

Blockchain

to transform

share market

trading

Fund houses in UK are

exploring direct trading of

illiquid securities via

blockchain

Goldman Sachs filed a

patent for a securities

settlement system based

on a new cryptocurrency

called "SETLcoin".

SEC allows companies to

issue public securities

via blockchain

ASX to upgrade

share registry

with blockchain

Page 5: Wealth management for the digital age customer · -World Wealth Report, RBC & Capgemini $4.7 Trillion Estimated revenue for Fintech start-ups in 2015 - Goldman Sachs 57% Customers

There will be

30 billion devices

connected

wirelessly to the

internet by 2020

- ABI Research

Worldwide IoT sensor

deployments by FSI

sector will grow from

2 trillion to 12 trillion

devices in 2020

- Deloitte

Insurance industry

will be leveraging IoT

for usage based

insurance for smart

homes and smart cars

IoT data will

influence

investment trends

for businesses

Page 6: Wealth management for the digital age customer · -World Wealth Report, RBC & Capgemini $4.7 Trillion Estimated revenue for Fintech start-ups in 2015 - Goldman Sachs 57% Customers

By 2017, top tier banks will double the workloads being put into cloud technologies

– IDC FutureScape: W orldwide Financial Services 2016 Predictions

Cost savings &

usage-based billing

Business continuity Green IT

Business agility

and focus

Cloud computing for banks

Page 7: Wealth management for the digital age customer · -World Wealth Report, RBC & Capgemini $4.7 Trillion Estimated revenue for Fintech start-ups in 2015 - Goldman Sachs 57% Customers

API enabled

ecosystem

Enables bank to

connect with

services

leveraging IoT or

wearables

Critical in

developing

a partner

ecosystem

Page 8: Wealth management for the digital age customer · -World Wealth Report, RBC & Capgemini $4.7 Trillion Estimated revenue for Fintech start-ups in 2015 - Goldman Sachs 57% Customers

API enabled ecosystem – typical use case

A customer has

investments

across multiple

asset classes with

different providers

The app connects

with the providers

backend through

an API and

fetches the details

for the dashboard

A third party app

aggregates the

customers

portfolio details to

show as a single

view

The app vendor

pays the providers

for access to the

provider’s data.

The app vendor

may in turn charge

the customers for

the consolidated

financial

dashboard

Page 9: Wealth management for the digital age customer · -World Wealth Report, RBC & Capgemini $4.7 Trillion Estimated revenue for Fintech start-ups in 2015 - Goldman Sachs 57% Customers

Smartwatch apps

to check balances and

transfer money are

now at many banks

Banks are exploring virtual reality through

Google glass and Oculus rift

Mobility & wearables

RBC partners with

Nymi for monitoring

heartbeat to

authenticate

contactless payments

Page 10: Wealth management for the digital age customer · -World Wealth Report, RBC & Capgemini $4.7 Trillion Estimated revenue for Fintech start-ups in 2015 - Goldman Sachs 57% Customers

Digital is the way forward!

62% Want to view portfolio and

execute orders digitally

- World Wealth Report,

RBC & Capgemini

$4.7 Trillion Estimated revenue for

Fintech start-ups in 2015

- Goldman Sachs

57% Customers aged >40 feel

digital experience is a must

- World Wealth Report,

RBC & Capgemini

49% Expect advisory to be

digital as well

- World Wealth Report,

RBC & Capgemini

Page 11: Wealth management for the digital age customer · -World Wealth Report, RBC & Capgemini $4.7 Trillion Estimated revenue for Fintech start-ups in 2015 - Goldman Sachs 57% Customers
Page 12: Wealth management for the digital age customer · -World Wealth Report, RBC & Capgemini $4.7 Trillion Estimated revenue for Fintech start-ups in 2015 - Goldman Sachs 57% Customers

We believe to succeed you need to be #TrulyDigital

Truly Digital paradigm has

four standout Characteristics

Page 13: Wealth management for the digital age customer · -World Wealth Report, RBC & Capgemini $4.7 Trillion Estimated revenue for Fintech start-ups in 2015 - Goldman Sachs 57% Customers

Choose

my

financial

advisor

Manage &

collaborate

portfolio

Arrange a

virtual

meeting

with

advisor

Sign-off

digitally

on

investments

Hi, I’m Daniele Morris, the

COO at Fiat Auto.

My wealth management

platform is convenient and

easy!

It helped me:

Page 14: Wealth management for the digital age customer · -World Wealth Report, RBC & Capgemini $4.7 Trillion Estimated revenue for Fintech start-ups in 2015 - Goldman Sachs 57% Customers

News: 23/02/2016 Finacle Bank is at Asian Wealth Management Forum 2016, HK

I can choose my advisor

News: 14/03/2016 Finacle Bank is at the Private Banker Middle East 2016, Dubai

Search by

location

Page 15: Wealth management for the digital age customer · -World Wealth Report, RBC & Capgemini $4.7 Trillion Estimated revenue for Fintech start-ups in 2015 - Goldman Sachs 57% Customers

I could check

their detailed

profiles

Choose

advisor

Page 16: Wealth management for the digital age customer · -World Wealth Report, RBC & Capgemini $4.7 Trillion Estimated revenue for Fintech start-ups in 2015 - Goldman Sachs 57% Customers

View

profile

Chat / call Check

accessibility

Page 17: Wealth management for the digital age customer · -World Wealth Report, RBC & Capgemini $4.7 Trillion Estimated revenue for Fintech start-ups in 2015 - Goldman Sachs 57% Customers

Even browse my portfolio

together and

Sign-off

pending

documents

Page 18: Wealth management for the digital age customer · -World Wealth Report, RBC & Capgemini $4.7 Trillion Estimated revenue for Fintech start-ups in 2015 - Goldman Sachs 57% Customers

Raffaelo Wolgers

************

With a separate sign on for the

financial advisor

Page 19: Wealth management for the digital age customer · -World Wealth Report, RBC & Capgemini $4.7 Trillion Estimated revenue for Fintech start-ups in 2015 - Goldman Sachs 57% Customers

Financial advisor can:

View

customer

details

View alerts,

proposals

and events

Page 20: Wealth management for the digital age customer · -World Wealth Report, RBC & Capgemini $4.7 Trillion Estimated revenue for Fintech start-ups in 2015 - Goldman Sachs 57% Customers

Financial advisor

can also:

Share

portfolios Track

portfolios

Configure

portfolios

Page 21: Wealth management for the digital age customer · -World Wealth Report, RBC & Capgemini $4.7 Trillion Estimated revenue for Fintech start-ups in 2015 - Goldman Sachs 57% Customers

View

historical

returns

Add &

replace

stocks

Share it

with

community

Check

adequacy

& risk

Page 22: Wealth management for the digital age customer · -World Wealth Report, RBC & Capgemini $4.7 Trillion Estimated revenue for Fintech start-ups in 2015 - Goldman Sachs 57% Customers

Invite

customers

for a virtual

meeting

Page 23: Wealth management for the digital age customer · -World Wealth Report, RBC & Capgemini $4.7 Trillion Estimated revenue for Fintech start-ups in 2015 - Goldman Sachs 57% Customers

Customer’s screen is shared

with advisor to:

Use

simulation

tools and

calculators

Discuss

on

portfolio

Page 24: Wealth management for the digital age customer · -World Wealth Report, RBC & Capgemini $4.7 Trillion Estimated revenue for Fintech start-ups in 2015 - Goldman Sachs 57% Customers

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On a screen share, customer

can checks investment

proposals

Seek

customer’s

sign-off in

the digital

session

Page 25: Wealth management for the digital age customer · -World Wealth Report, RBC & Capgemini $4.7 Trillion Estimated revenue for Fintech start-ups in 2015 - Goldman Sachs 57% Customers

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Customer can sign-off

online through

OTP

Customer

signs-off

through OTP

received on

mobile in the

digital session

Page 26: Wealth management for the digital age customer · -World Wealth Report, RBC & Capgemini $4.7 Trillion Estimated revenue for Fintech start-ups in 2015 - Goldman Sachs 57% Customers

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Updated client portfolio post

sign-off

Page 27: Wealth management for the digital age customer · -World Wealth Report, RBC & Capgemini $4.7 Trillion Estimated revenue for Fintech start-ups in 2015 - Goldman Sachs 57% Customers

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Thank You

It’s time to tee off

External Unrestricted ©2016 EdgeVerve Systems Limited