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NAL HOUSING QUALITY AWARD

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An outstanding experienceIt begins with a wide range of choices: floorplans,

exterior styles, features and options. Then on to a selection process that helps you decide what fits you best. Throughout a construction phase that flows smoothly to your completion date. Even during your warranty period and beyond, you’ll find the Wayne Homes experience is exceptional in every way.

9 out of 10 families recommend WayneIn independent surveys, about 90% of our homeowners

recommend us unconditionally to their families and friends. This is five times the national average. We’re really proud of this fact, and we’re working hard to make it even better.

We make it easyOur customers tell us we’re easy to work with. We

like to hear that because, well, this is your home. It’s also the beginning of a great working relationship. So we pour as much effort into creating a lifelong friendship as we do into building you a beautiful and lasting home.

You can relax now. We’ve thought of everything.After all, we’ve been doing this a long time. We know this is a big decision. Probably one of the biggest that you’ll ever make. But that doesn’t mean it can’t be a whole lot of fun.

The more we can do to ease your mind and simplify your process, the more you can enjoy watching your dream come to life.

When we say Wayne Homes is the right choice for all the right reasons, we mean it. We’ll give you plenty of good reasons to put your trust in us.

Of course, if you happen to come up with other reasons of your own, we’ll welcome those too. (But we won’t let them go to our head.)

Four decades of experienceWe have deep roots. And we’ve had plenty of time to

perfect our systems. In fact, you could say we have it down to a science. And all four of those decades have been spent right here. So we’re connected to our community and our customers as only a local company can be.

Craftsmanship and choices for allWe offer homes at a full range of prices. But even with

our most affordable collection of homes, you not only get a long list of plans to choose from, you get all sorts of opportunities for customization. And you get the very same customer care and industry-leading warranty.

Expert help every step of the wayNobody has more know-how on staff. From helping you

select and prepare your home site, to guiding you through the mortgage process and advising you on finishes, features and upgrades. After you move in, you’ll be glad to know that the best warranty service in the industry is at your beck and call.

“Best Builder in America”Not to brag or anything … well, okay, just a little. We

were named “Best Builder in America” by Professional Builder Magazine. It’s an honor to be recognized this way by our peers in the homebuilding industry. (Talk about a tough crowd.)

Award-winning energy efficiencyWe’ve been an Energy Star® Partner since 1997. And no

builder has received more national and regional awards for building energy-efficient homes than we have. We use state-of-the-art products, appliances and systems from Owens Corning, Dow, Bryant, Pella and others. All are designed to increase your comfort and lower your energy bill, which can add up to big savings year after year.

Twice the warrantyOur two-year fit and finish warranty is twice the

industry standard, but then we’re twice as confident in our homes. If you ever have any questions or concerns about your home, just give our full-time customer-care department a call. Want even more reassurance? Then you’ll be glad to know we also offer a ten-year structural warranty.

Brand name products that countWe buy in large quantities through regional contracts.

This means we get high-quality products and materials for less — and you enjoy the savings. Our efficient construction process results in even more savings. As a result, you won’t believe how much more home your money will buy.

More choicesWe build exactly what you want, right where you want

it. Go ahead, ask us to move a wall, add a window or add a sunroom … we’ll do it. We’ll make our home completely yours.

A real partnershipJust tell us how you’d like to work together. Your level

of involvement in the construction process is entirely up to you. Take a more active role and save money. Or take a more “arm’s-length” approach and save some time and effort. We’ll tailor the process to fit your needs.

Quality constructionOne of the benefits of being in this business for so

long is having lasting relationships with the nation’s leading manufacturers and suppliers and the best local craftsmen. Put these together with our construction process (which we have down to a science) and you get the reasons we build it better … and faster.

Your field managerThis is the person who’s going to make sure all your needs

are taken care of throughout the construction process. Together, you’ll review plans, walk your home site, set your completion date, resolve any questions and build your dream home.

The guaranteed completion programWe guarantee not only that your home will be built

on time, but that it will be built right. How can we guarantee both? By having a process that is so meticulously planned and managed, it eliminates the delays and do-overs that plague the typical homebuilding project. In other words, we don’t really work faster. We just work better.

The personal value listWith so many choices available, it can be difficult to

know exactly what you want. That’s why one of the first things we do is help you complete a “personal value list” — a prioritized list of everything you might like in your home, and everything you can’t live without. So when all is said and done, you get a home that makes you happy down to your toes.

Choosing a home siteIf you need land for your new home, we can help. We

have specialists on staff who can help you find the perfect home site. Even better, this service is free.

Building on your home site made simpleThere are many benefits to building a home on the site of

your choice, compared with building in a subdivision or buying an existing home. But these benefits come with different challenges. Fortunately, we can help with all of them. From siting your home to maximize views and privacy, to coordinating the installation of power, water and septic systems.

The Design CenterHere’s the fun part: choosing your floors, cabinets,

countertops, hardware, lighting, finishes, colors … everything that will make your home unmistakably yours, right down to the smallest detail. Just think: a brand new kitchen. And brand new baths. Just the way you want them. Best of all, everything you need is right here, under one roof.

See before you buyWe have Model Home Centers located all over Ohio plus

one in Pittsburgh. Each is open seven days a week, so you can walk through and experience the real thing whenever you like. And you can see what your own home might look like when it’s finished.

Financing that’s close to homeFinancing a home can be stressful, especially when you’re

dealing with a great big bank that treats you like just another number. That’s why we created a list of preferred lenders — mortgage companies and local banks who know our process and share our commitment to customer service. This not only gives you access to competitive rates, it makes the whole process seamless and stress-free.

Let your fingers do the touringYou can view our homes from the comfort of your own

home. Just go to WayneHomes.com. You’ll find virtual tours, slideshows and lots of information. You can even build a virtual dream kitchen, complete with all your favorite cabinets, fixtures and finishes. And if you need a bit of personalized assistance, just talk to our online sales consultant — a real, live person who can answer just about any question you may have.

ValueThis is what you get when you add up all the other

reasons — the expertise and passion of our people, the efficiency of our systems, the strength of our warranty and the amazing list of choices we offer. And it’s the result of four decades of asking ourselves this question: “What would we do if this were our home?”

Energy Smart GuaranteeThese days, you hear a lot of talk about energy efficiency.

At Wayne Homes, we put that talk in writing and sign our name to it. Before you move into your new Wayne home, we’ll tell you how much — or perhaps we should say, how little — energy you’ll use to heat and cool your home. If over the next two years you end up using more than that amount, we’ll reimburse you for the difference.

NHQ Silver Award winner … twiceThe National Housing Quality Award® has been called

the hardest award to win in the entire homebuilding industry. Companies are evaluated for construction quality, customer care and a number of other areas. In 2010, we became Ohio’s first-ever NHQ winner. Three years later, we became the only Ohio builder to win NHQ Silver twice. But of course the real winners are our customers.

The National Housing Quality Award® is sponsored by Reed Business Information.

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