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Quality. Service. Value. ® Este informe contiene información muy importante sobre su agua potable. Tradúzcalo o hable con alguien que lo entienda bien. 2019 Water Quality Report BAKERSFIELD DISTRICT Bakersfield System

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Page 1: Water Quality Reportwater source that is used in the water system. The DWSAPP report identifies possible sources of contamination to aid in prioritizing cleanup and pollution prevention

Quality. Service. Value.®Este informe contiene información muy importante sobre su agua potable. Tradúzcalo o hable con alguien que lo entienda bien.

2019Water Quality Report

Bakersfield disTriCTBakersfield System

Page 2: Water Quality Reportwater source that is used in the water system. The DWSAPP report identifies possible sources of contamination to aid in prioritizing cleanup and pollution prevention

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WelCOMe

From the Manager

YOUr WaTer sYsTeM

Your Water SystemThe Water Quality LabCross Connection ControlDWSAPP

2019 TesT resUlTs

FluorideWater HardnessPossible ContaminantsAbout LeadPFOA and PFOSKey DefinitionsWater Quality Table

MOre iNfOrMaTiON

Online Resources

Table of ContentsTable of Contents

TABLE OF CONTENTSTABLE OF CONTENTS WELCOME YOUR WATER 2019 RESULTS MORE INFO WELCOME YOUR WATER 2019 RESULTS MORE INFO

Page 3: Water Quality Reportwater source that is used in the water system. The DWSAPP report identifies possible sources of contamination to aid in prioritizing cleanup and pollution prevention

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Since our inception more than 90 years ago, California Water Service (Cal

Water) has been committed to enhancing the quality of life for our customers

and communities. One of the most important ways we do this is by providing

a reliable supply of safe, high-quality water any time you turn on the tap. And,

while standards continue to become more stringent, our commitment to you

never wavers.

In this system in 2019, we conducted 37,938 tests on 6,639 water samples for

200 constituents. We are pleased to confirm that we met every primary and

secondary state and federal water quality standard last year.

Fulfilling our promise to provide quality, service, and value means more than

treatment and testing, however. It also means maintaining and upgrading the

infrastructure needed to transport water from the source to your tap through

a network of pumps, tanks, and pipes. It means having expert professionals

available to help you with both routine service needs and emergencies. It also

means that, although the costs to obtain, treat, test, store, and deliver the water

continue to increase across the country, we do everything we can to operate

as efficiently as possible to keep your water affordable – less than a penny per

gallon in most of our service areas, in fact.

I encourage you to review this annual water quality report, also called your

Consumer Confidence Report, as it details any constituents detected in your

water supply in 2019 and shows how your water compares to federal and state

standards. It also provides information on current water quality issues and

steps we are taking to protect your health and safety.

If you have any questions, we are here to assist you. You can reach us by

phone, online at www.calwater.com, or in person at our local Customer Center.

You can also get water service news on our web site, via our Facebook, Twitter,

and Instagram pages, and in your monthly bill. And, please be sure your

contact information with Cal Water is up to date by visiting ccu.calwater.com, to

ensure we can reach you with important emergency and other information.

Sincerely,

Tammy Kelly, Interim District Manager, Bakersfield District

[Bakersfield District 3725 South H Street Bakersfield, CA 93304 (661) 837-7200]

WelcomeWelcomeTABLE OF CONTENTSTABLE OF CONTENTS WELCOMEWELCOME YOUR WATERYOUR WATER 2019 RESULTS2019 RESULTS MORE INFOMORE INFO

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WATER RESOURCE SUSTAINABILITY

Cal Water helps our customers conserve water by offering programs and incentives to reduce indoor and outdoor water use, develop more efficient habits, and educate the next generation about the importance of managing water resources sustainably. We also continue to invest diligently in our infrastructure to reduce the amount of water lost to pipeline leaks and are updating our assessment of the impacts of climate change on water supply and demand. As we await more information on the long-term water-use regulations from the State of California, it’s important that we make water-use efficiency a way of life. Using water wisely will ensure that we have enough water in dry years and for generations to come.

Visit www.calwater.com/conservation for details.

Your Water SystemYour Water System

Cal Water has provided high-quality water utility services in the Bakersfield area since 1927. To meet our Bakersfield customers’ needs, we use a combination of local groundwater produced by 68 active wells (treated where necessary to improve taste and odor), surface water from the Kern River (treated with highly advanced membrane filtration), and treated water purchased from the Kern County Water Agency.

Our company-wide water quality assurance program includes vigilant monitoring throughout our systems and testing at our state-of-the-art laboratory. Additionally, we proactively maintain and upgrade our facilities to ensure a reliable, high-quality supply.

If you have any questions, suggestions, or concerns, please contact our local Customer Center, either by phone at (661) 837-7200 or through the Contact Us link at www.calwater.com.

TABLE OF CONTENTSTABLE OF CONTENTS WELCOMEWELCOME YOUR WATERYOUR WATER 2019 RESULTS2019 RESULTS MORE INFOMORE INFO

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CROSS-CONNECTION CONTROL

To ensure that the high-quality water we deliver is not compromised in the distribution system, Cal Water has a robust cross-connection control program in place. Cross-connection control is critical to ensuring that activities on customers’ properties do not affect the public water supply. Our cross-connection control specialists ensure that all of the existing backflow prevention assemblies are tested annually, assess all connections, and enforce and manage the installation of new commercial and residential assemblies.

Backflow can occur when certain pressure conditions exist either in our distribution system or within the customer’s plumbing, so our customers are our first line of defense. A minor home improvement project — without the proper protections — can create a potentially hazardous situation, so careful adherence to plumbing codes and standards will ensure the community’s water supply remains safe. Please be sure to utilize the advice or services of a qualified plumbing professional.

Many water use activities involve substances that, if allowed to enter the distribution system, would be aesthetically displeasing or could even present health concerns. Some common cross-connections are:

• Garden hoses connected to a hose bib without a simple hose-type vacuum breaker (available at a home improvement store)

• Improperly installed toilet tank fill valves that do not have the required air gap between the valve or refill tube

• Landscape irrigation systems that do not have the proper backflow prevention assembly installed on the supply line

The list of materials that could potentially contaminate the water system is vast. According to the EPA, a wide variety of substances have contaminated drinking water systems throughout the country as a result of poor cross-connection control. Examples include:

• Antifreeze from a heating system• Lawn chemicals from a garden hose or sprinkler head• Blue water from a toilet tank• Carbonated water from a soda dispenser

Customers must ensure that all plumbing is in conformance with local plumbing codes. Additionally, state law requires certain types of facilities to install and maintain backflow prevention assemblies at the water meter. Cal Water’s cross-connection control staff will determine whether you need to install a backflow prevention assembly based on water uses at your location.

THE WATER QUALITY LAB

Water professionals collect samples from throughout the water system for testing at our state-of-the-art water quality laboratory, which is certified each year through the stringent Environmental Laboratory Accreditation Program (ELAP). Scientists, chemists, and microbiologists test the water for 326 constituents with equipment so sensitive it can detect levels as low as one part per trillion. In order to maintain the ELAP certification, all of our scientists must pass blind-study proficiency tests for every water quality test performed. Water quality test results are entered into our Laboratory Information Management System (LIMS), a sophisticated software program that enables us to react quickly to changes in water quality and analyze water quality trends in order to plan effectively for future needs.

Water QualityWater QualityTABLE OF CONTENTSTABLE OF CONTENTS WELCOMEWELCOME YOUR WATERYOUR WATER 2019 RESULTS2019 RESULTS MORE INFOMORE INFO

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Cal Water has submitted to the Division of Drinking Water (DDW) a Drinking Water Source Assessment and Protection Program (DWSAPP) report for each water source that is used in the water system. The DWSAPP report identifies possible sources of contamination to aid in prioritizing cleanup and pollution prevention efforts. All reports are available for viewing or copying at our Customer Center.

The water sources in your system are considered most vulnerable to:

• Wastewater• Stormwater• Wastewater and drinking water

treatment plants• Water supply wells• Surface water• Above- and underground storage

tanks• Known contaminant plumes• Existing and historic gas stations• Car washes• Automobile body/repair shops• Motor pools

• Parking lots• Transportation terminals and

corridors• Airports• Historic waste dumps/landfills• Junk yards• Dredging• Agriculture• Farm machine repairs• Farm chemical distribution• Pesticide/fertilizer/petroleum

storage• Chemical/petroleum processing

• Parks• Golf courses• Utility stations• High-density housing• Hotels/motels• Construction/demolition sites• Large equipment storage yards• Dry cleaners

• Appliance repair• Furniture repair/manufacturing• Lumber industries• Hardware stores• Photo processing• Electrical/electronic manufacturing• Machine shops

We encourage customers to join us in our efforts to prevent water pollution and protect our most precious natural resource.

DWSAPPDWSAPPTABLE OF CONTENTSTABLE OF CONTENTS WELCOMEWELCOME YOUR WATERYOUR WATER 2019 RESULTS2019 RESULTS MORE INFOMORE INFO

Page 7: Water Quality Reportwater source that is used in the water system. The DWSAPP report identifies possible sources of contamination to aid in prioritizing cleanup and pollution prevention

FLUORIDE

State law requires Cal Water to add fluoride to drinking water if public funding is available to pay for it, and it is a practice endorsed by the American Medical Association and the American Dental Association to prevent tooth decay. In this area, low levels of fluoride occur naturally, and Cal Water doesn’t add any to the water supply. Show the table in this report to your dentist to see if he or she recommends giving your children fluoride supplements.

More information about fluoridation, oral health, and related issues can be found on the DDW web site at www.waterboards.ca.gov/drinking_water/certlic/drinkingwater/Fluoridation.html. For general information on water fluoridation, visit us online at www.calwater.com.

WATER HARDNESS

Hardness is a measure of the magnesium, calcium, and carbonate minerals in the water. Water is considered soft if its hardness is less than 75 parts per million (ppm), moderately hard at 75 to 150 ppm, hard between 150 and 300 ppm, and very hard at 300 ppm or higher.

Hard water is generally not a health concern, but it can have an impact on how well soap lathers and is significant for some industrial and manufacturing processes. Hard water may also lead to mineral buildup in pipes or water heaters.

Some people with hard water opt to buy a water softener for aesthetic reasons. However, some water softeners add salt to the water, which can cause problems at wastewater treatment plants. Additionally, people on low-sodium diets should be aware that some water softeners increase the sodium content of the water.

For more information on water hardness, visit www.calwater.com/video/hardness.

2019 Results2019 Results

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TABLE OF CONTENTS WELCOME YOUR WATER 2019 RESULTS MORE INFOTABLE OF CONTENTS WELCOME YOUR WATER 2019 RESULTS MORE INFO

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All drinking water, including bottled water, may reasonably be expected to contain at least small amounts of some contaminants. The presence of contaminants does not necessarily indicate that water poses a health risk.

More information about contaminants and potential health effects can be obtained by calling the United States Environmental Protection Agency (EPA) Safe Drinking Water Hotline at (800) 426-4791.

The sources of drinking water (both tap and bottled) include rivers, lakes, streams, ponds, reservoirs, springs, and wells. As water travels over the surface of the land or through the ground, it dissolves naturally occurring minerals and, in some cases, radioactive material, and can pick up substances resulting from the presence of animals or human activity.

CONTAMINANTS THAT MAY BE PRESENT IN SOURCE WATER INCLUDE:

Microbial contaminants, such as viruses and bacteria, which may come from sewage treatment plants, septic systems, agricultural livestock operations, and wildlife.

Inorganic contaminants, such as salts and metals, which can be naturally occurring or result from urban stormwater runoff, industrial or domestic wastewater discharges, oil and gas production, mining, or farming.

Pesticides and herbicides, which may come from a variety of sources such as agriculture, urban stormwater runoff, and residential uses.

Organic chemical contaminants, including synthetic and volatile organic chemicals, which are byproducts of industrial processes and petroleum production, and can also come from gas stations, urban stormwater runoff, agricultural application, and septic systems.

Radioactive contaminants, which can be naturally occurring or the result of oil and gas production and mining activities.

In order to ensure that tap water is safe to drink, the EPA and DDW prescribe regulations that limit the amount of certain contaminants in water provided by public water systems. FDA regulations establish limits for contaminants in bottled water, which must provide the same protection for public health.

Some people may be more vulnerable to contaminants in drinking water than the general population. Immunocompromised people, such as those with cancer undergoing chemotherapy, those who have undergone organ transplants, and those with HIV/AIDS or other immune system disorders; some elderly people; and infants can be particularly at risk from infections. These people should seek advice from their health care providers about drinking water. EPA and Centers for Disease Control and Prevention (CDC) guidelines on appropriate means to lessen the risk of infection by cryptosporidium and other microbial contaminants are available from the Safe Drinking Water Hotline.

Possible ContaminantsPossible ContaminantsTABLE OF CONTENTSTABLE OF CONTENTS WELCOMEWELCOME YOUR WATERYOUR WATER 2019 RESULTS2019 RESULTS MORE INFOMORE INFO

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Testing for Lead in Schools

The State of California required that all public schools built before 2010 test for lead in their drinking water by July 1, 2019. We are committed to supporting our school districts’ efforts to protect students and ensure that the drinking water at their school sites are below lead limits. We worked with all school districts in our service area that serve kindergarten through 12th grade to develop sampling plans, test samples, and conduct follow-up monitoring, if needed, for corrective actions. We have published the total number of schools requesting testing from last year in this year’s Water Quality report.

For more information, please see our Testing for Lead in Schools web page. For specific information regarding local school data, see the state web portal.

Lead and Copper Rule

The lead and copper rule requires us to test water inside a representative number of homes that have plumbing most likely to contain lead and/or lead solder to determine the presence of lead and copper or any action level exceedance (AL). An action level is the concentration

of a contaminant which, when exceeded, triggers corrective actions before it becomes a health concern. If action levels are exceeded, either at a customer’s home or system-wide, we work with the customer to investigate the issue and/or implement corrosion control treatment to reduce lead levels.

Lead Service Line Inventory (LSLI)

Protecting our customers’ health and safety is our highest priority. As part of this commitment, we have been working to identify and replace any old customer water service lines and fittings that may contain lead. California Senate Bill (SB) 1398 requires all water utilities in California to develop an inventory of all distribution service line materials, and submit a list of known service lines to the state by 2018. A list of unknown service lines that may contain lead, along with a plan for replacement, is due to the state by July 1, 2020. Known lines are replaced as soon as possible.

More information regarding LSLI and specific data for each water system can be found on the state web site.

As the issue of lead in water continues to be top of mind for many Americans, Cal Water wants to assure you about the quality of your water. We are compliant with health and safety codes mandating use of lead-free materials in water system replacements, repairs, and new installations. We have no known lead service lines in our systems. We test and treat (if necessary) water sources to ensure that the water delivered to customer meters meets all water quality standards and is not corrosive toward plumbing materials.

The water we deliver to your home meets lead standards. However, if present, elevated levels of lead can cause serious health problems, especially for pregnant women and young children. Lead in drinking water is primarily from materials and components associated with service lines and home plumbing (for example, lead solder used to join copper plumbing, and brass and other lead-containing fixtures).

Cal Water is responsible for providing high-quality drinking water to our customers’ meters, but cannot control the variety of materials used in plumbing components. When your water has been sitting for several hours, you can minimize the potential for lead exposure by flushing your tap for 30 seconds to 2 minutes before using water for drinking or cooking.

If you are concerned about lead in your water, you may wish to have your water tested by a certified lab. More information about lead in drinking water can be found on the Safe Drinking Water Hotline or at www.epa.gov/safewater/lead.

In your system, results from our lead monitoring program, conducted in accordance with the Lead and Copper Rule, were below the action level for the presence of lead.

About LeadAbout LeadTABLE OF CONTENTS WELCOME YOUR WATER 2019 RESULTS MORE INFOTABLE OF CONTENTS WELCOME YOUR WATER 2019 RESULTS MORE INFO

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PFOS and PFOA are manmade compounds used prevalently in firefighting foams and to make carpets, clothing, fabrics for furniture, paper packaging for food, cookware, and other items resistant to water, grease, fire, or stains. They are also used in a number of industrial processes. They are part of a larger group of chemicals referred to as per- and poly-fluoroalkyl substances (PFAS).

In early 2020, DDW announced lower response levels for PFOA and PFOS (10 ppt for PFOA, and 40 ppt for PFOS) from the previous level of 70 ppt combined. The notification levels (5.1 ppt for PFOA, and 6.5 ppt for PFOS) were not changed.

Knowing that these are constituents of emerging concern, Cal Water had identified and tested water sources in 2019 and earlier that would be more likely to have these compounds present. With the updated response levels, we are working through our plan to conduct additional testing for these constituents in all of our water systems.

Studies indicate that long-term exposure to PFOS and PFOA over certain levels could have adverse health effects, including developmental effects to fetuses during pregnancy or infants; cancer; or liver, immunity, thyroid, and other effects. Potential health impacts related to PFAS compounds are still being studied, and research is still evolving on this issue.

Although there is no Maximum Contaminant Level (MCL) set for these substances, we have proactively monitored sources and will continue to do so. Even though it is not required by the state, we believe it is the right thing to do. When an MCL is established by DDW for these compounds, we will continue to ensure our water sources are in compliance with any set standard.

While we are doing our part to treat the water and meet the standards the public health experts have set, it’s important that our population as a whole focuses on being good stewards of the environment and takes steps to prevent impacting the water supply. Additionally, Cal Water has filed a lawsuit against a group of companies that manufactured and sold firefighting foam products that released the PFOS and PFOA into the environment, to ensure the responsible parties bear the costs of treating for these chemicals, not our customers.

More information on PFOS and PFOA is available on the DDW web site.

PFOA and PFOSPFOA and PFOSTABLE OF CONTENTSTABLE OF CONTENTS WELCOMEWELCOME YOUR WATERYOUR WATER 2019 RESULTS2019 RESULTS MORE INFOMORE INFO

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MAXIMUM CONTAMINANT LEVEL (MCL)The highest level of a contaminant that is allowed in drinking water. Primary MCLs protect public health and are set as close to the PHGs (or MCLGs) as are economically and technologically feasible. Secondary MCLs (SMCLs) relate to the odor, taste, and appearance of drinking water.

IN COMPLIANCEDoes not exceed any applicable MCL, SMCL, or action level, as determined by DDW. For some compounds, compliance is determined by averaging the results for one source over a one-year period.

REGULATORY ACTION LEVEL (AL)The concentration of a contaminant which, if exceeded, triggers treatment or other required action by the water provider.

MAXIMUM CONTAMINANT LEVEL GOAL (MCLG)The level of a contaminant in drinking water below which there is no known or expected risk to health. MCLGs are set by the EPA.

MAXIMUM RESIDUAL DISINFECTANT LEVEL (MRDL)The highest level of a disinfectant allowed in drinking water. There is convincing evidence that addition of a disinfectant is necessary for control of microbial contaminants.

MAXIMUM RESIDUAL DISINFECTANT LEVEL GOAL (MRDLG)The level of a drinking water disinfectant below which there is no known or expected risk to health. MRDLGs are set by the EPA and do not reflect the benefits of the use of disinfectants to control microbial contaminants.

NON-DETECT (ND)The constituent was not detected.

NOTIFICATION LEVEL (NL) AND RESPONSE LEVEL (RL)Health-based advisory levels for unregulated contaminants in drinking water. They are used by DDW to provide guidance to drinking water systems.

PRIMARY DRINKING WATER STANDARD (PDWS)MCLs and MRDLs for contaminants that affect health, along with their monitoring, reporting, and water treatment requirements.

PUBLIC HEALTH GOAL (PHG)The level of a contaminant in drinking water below which there is no known or expected risk to health. PHGs are set by the California Environmental Protection Agency’s Office of Environmental Health Hazard Assessment without regard to cost or available detection and treatment technologies.

TREATMENT TECHNIQUE (TT)A required process intended to reduce the level of a contaminant in drinking water.

Key DefinitionsKey DefinitionsTABLE OF CONTENTSTABLE OF CONTENTS WELCOMEWELCOME YOUR WATERYOUR WATER 2019 RESULTS2019 RESULTS MORE INFOMORE INFO

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Cal Water tests your water for more than 140 regulated contaminants and dozens of unregulated contaminants. This table lists only those contaminants that were detected.

In the table, water quality test results are divided into four major sections: “Primary Drinking Water Standards,” “Secondary Drinking Water Standards,” “State-Regulated Contaminants with Notification Levels,” and “Unregulated Compounds.” Primary standards protect public health by limiting the levels of certain constituents in drinking water. Secondary standards are set for substances that don’t impact health but could affect the water’s taste, odor, or appearance. Some unregulated substances (hardness and sodium, for example) are included for your information. The State allows us to monitor for some contaminants less than once per year because the concentrations of these contaminants do not change frequently. Some of our data, though representative, are more than one year old.

SUBSTANCE SOURCESBN Banned nematocide that may still be present in soils

due to runoff/leaching from former use on soybeans, cotton, vineyards, tomatoes, and tree fruit

CF Discharge from industrial chemical factoriesDI Byproduct of drinking water disinfectionDS Drinking water disinfectant added for treatmentEN Naturally present in the environmentER Erosion of natural depositsFD Discharge from factories, dry cleaners, and auto

shops (metal degreaser)FE Human and animal wasteFL Water additive that promotes strong teeth; discharge

from fertilizer and aluminum factoriesFM Primary component of some fumigantsFR Runoff and leaching from fertilizer use; leaching

from septic tanks and sewageIA Discharge from industrial and agricultural chemical

factories; leaching from hazardous waste sites; used as cleaning and maintenance solvent, paint and varnish remover, and cleaning and degreasing agent; byproduct of production of other compounds and pesticides

IC Internal corrosion of household plumbing systemsIM Discharge from industrial manufacturers

IO Substances that form ions when in waterIW Industrial wasteMD Discharge from metal-degreasing sites and other

factoriesMF Discharge from metal factoriesOC Runoff from orchards; glass and electronics

production wasteOD Discharges of oil-drilling waste and from metal

refineriesOM Naturally occurring organic materialsPC Discharge from petroleum and chemical factoriesPH Inherent characteristic of waterRU Runoff/leaching from natural depositsRP Discharge from rubber and plastic factories; leaching

from landfillsRS Residue from some surface water treatment

processesSO Soil runoffSW Seawater influenceUN Underground gas tank leaksVA Various natural and manmade sourcesWD Leaching from wood preservatives

Our testing equipment is so sensitive, it can detect mineral traces as small as 1 part per trillion. That is equivalent to 1 second in nearly 32,000 years.

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Table IntroductionTable IntroductionTABLE OF CONTENTSTABLE OF CONTENTS WELCOMEWELCOME YOUR WATERYOUR WATER 2019 RESULTS2019 RESULTS MORE INFOMORE INFO

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2019 Water Quality2019 Water QualityPrimary Drinking Water Standards

MicrobiologicalYear

Tested Unit MCLPHG

(MCLG)In

Compliance

Distribution System-Wide

SourceHighest Monthly

Total coliform (systems with >40 samples/month) (Total Coliform Rule)

2019 Positive samples

5% (0) Yes 0.56% EN

Fecal coliform and E. coli 2019 Positive samples

11 (0) Yes 0 FE

RadiologicalYear

Tested Unit MCLPHG

(MCLG)In

Compliance

Groundwater Surface WaterKern County Water

Agency (KCWA)

SourceRange Average Range Average Range Average

Gross alpha particle activity 2011–2019 pCi/L 15 (0) Yes ND–5.3 ND ND ND n/a n/a ERRadium 228 2012–2019 pCi/L n/a 0.019 Yes ND–0.15 ND n/a n/a n/a n/a ERUranium 2012–2019 pCi/L 20 0.43 (0) Yes ND–4.5 ND n/a n/a n/a n/a ER

InorganicYear

Tested Unit MCLPHG

(MCLG)In

Compliance

Groundwater Surface Water KCWA

SourceRange Average Range Average Range Average

Aluminum 2011–2019 ppm 1 0.6 Yes ND–0.21 ND ND ND ND–0.057 0.014 ER, RSArsenic2 2011–2019 ppb 10 0.004 (0) Yes ND–8.1 ND ND ND n/a n/a ER, OCBarium 2011–2019 ppm 1 2 (2) Yes ND–0.15 ND ND ND n/a n/a ER, ODFluoride 2011–2019 ppm 2 1 (4.0) Yes ND–0.19 ND 0.23 0.23 ND–0.14 0.06 ER, FLNickel 2011–2019 ppb 100 12 Yes ND–21 ND ND ND n/a n/a ER, MFNitrate as N3 2015–2019 ppm 10 10 (10) Yes ND–7.5 1.6 ND ND ND–0.65 0.16 ER, FR

1 The MCL for fecal coliform and E. coli is exceeded when a routine sample and a repeat sample are total coliform positive, and one of these is also E. coli positive.2 While your drinking water meets the federal and state standards for arsenic, it does contain low levels of arsenic. The arsenic standards balance the current understanding of arsenic’s possible health

effects against the costs of removing arsenic from drinking water. The EPA continues to research the health effects of low levels of arsenic, which is a mineral known to cause cancer in humans at high concentrations and is linked to other health effects, such as skin damage and circulatory problems.

3 The average nitrate level was 1.6 ppm, with a maximum level of 7.5 ppm. We are closely monitoring the nitrate levels. Nitrate in drinking water at levels above 10 ppm is a health risk for infants of less than six months of age. Such nitrate levels in drinking water can interfere with the capacity of the infant’s blood to carry oxygen, resulting in a serious illness; symptoms include shortness of breath and blueness of the skin. Nitrate levels above 10 ppm may also affect the ability of the blood to carry oxygen in other individuals, such as pregnant women and those with certain specific enzyme deficiencies. If you are caring for an infant or you are pregnant, you should seek advice from your health care provider.

TABLE OF CONTENTSTABLE OF CONTENTS WELCOMEWELCOME YOUR WATERYOUR WATER 2019 RESULTS2019 RESULTS MORE INFOMORE INFO

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2019 Water Quality2019 Water Quality(Continued)

Lead and CopperYear

Tested Unit ALPHG

(MCLG)In

Compliance

Distribution System-Wide

Source90th Percentile Samples > AL

Copper 2018 ppm 1.3 0.3 Yes 0.18 0 of 55 IC, ER, WDLead 2018 ppb 15 0.2 Yes ND 0 of 55 IC, IM, ERSchools that requested lead sampling in 2019: 8

Synthetic Organic ContaminantsYear

Tested Unit MCLPHG

(MCLG)In

Compliance

Groundwater Surface Water KCWA

SourceRange Average Range Average Range Average

1,2,3-Trichloropropane1 2018–2019 ppb 0.005 0.0007 Yes ND–0.01 ND ND ND n/a n/a IADibromochloropropane 2011–2019 ppt 200 1.7 (0) Yes ND–18 ND ND ND n/a n/a BN

Volatile Organic ContaminantsYear

Tested Unit MCLPHG

(MCLG)In

Compliance

Groundwater Surface Water KCWA

SourceRange Average Range Average Range Average

1,2-Dichloropropane 2016–2019 ppb 5 0.5 (0) Yes ND–0.59 ND ND ND n/a n/a CF, FMTetrachloroethylene (PCE) 2016–2019 ppb 5 0.06 (0) Yes ND–4.3 0.21 ND ND n/a n/a FDStyrene 2016–2019 ppb 100 0.5 (100) Yes ND–0.13 ND ND ND n/a n/a RPTrichloroethylene (TCE) 2016–2019 ppb 5 1.7 (0) Yes ND–0.73 0.01 ND ND n/a n/a MDToluene 2016–2019 ppb 150 150 (1000) Yes ND–0.07 ND ND ND n/a n/a PC, UN

Disinfection ByproductsYear

Tested Unit MCLPHG

(MCLG)In

Compliance

Distribution System-Wide

SourceRange Highest Annual Average

Haloacetic acids2 2019 ppb 60 n/a Yes ND–69 46 DI

Total trihalomethanes3 2019 ppb 80 n/a Yes ND–78 62 DI

1 In one sample in the Bakersfield system, 1,2,3-TCP was over the MCL; however, compliance is based on a four-quarter average, and the system is therefore in compliance. Some people who drink water containing TCP in excess of the MCL over many years may have an increased risk of getting cancer.

2 While your drinking water contains varying levels of haloacetic acids, it meets the standard. Compliance with the haloacetic acids MCL is based on calculated running annual averages. The running annual average for haloacetic acids is less than the MCL; therefore, it meets the standard. We are continuously monitoring the levels to ensure we do not exceed the MCL. Some people who drink water containing halocetic acids in excess of the MCL over many years may have an increased risk of getting cancer.

3 While your drinking water contains varying levels of trihalomethanes, it meets the standard. Compliance with the trihalomethanes MCL is based on calculated running annual averages. We are continuously monitoring the levels to ensure we do not exceed the MCL. Some people who drink water containing trihalomethanes in excess of the MCL over many years may experience liver, kidney, or central nervous system problems, and may have an increased risk of getting cancer.

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DisinfectantsYear

Tested Unit MRDL MRDLGIn

Compliance

Distribution System-Wide

SourceRange Average

Chlorine 2019 ppm 4 4 Yes 0.26–2.1 1.2 DS

Surface Water — Turbidity and TOCYear

Tested Unit MCLPHG

(MCLG)In

Compliance

Surface Water

SourceHighest

Level

Lowest Monthly Percent

Turbidity1 2019 NTU TT n/a Yes 0.056 99.3 SO

Total organic carbon (TOC)2 2019 ppm TT n/a Yes 3.1 32.3 VA

1 Turbidity has no health effects; however, high levels of turbidity can interfere with disinfection and provide a medium for microbial growth.2 TOC has no health effects; however, TOC provides a medium for the formation of disinfection byproducts. These byproducts include trihalomethanes and haloacetic acids. Drinking water containing

these byproducts in excess of the MCL may lead to adverse health effects such as liver, kidney, or nervous system problems, and may lead to an increased risk of getting cancer.

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Secondary Drinking Water Standards

ContaminantsYear

Tested Unit SMCLPHG

(MCLG)In

Compliance

Groundwater Surface Water KCWA

SourceRange Average Range Average Range Average

Aluminum1 2011–2019 ppb 200 600 Yes ND–210 3.1 ND ND n/a n/a ER, RSChloride 2011–2019 ppm 500 n/a Yes 5.4–90 20 10 10 5.04–69.4 21.9 RU, SWColor 2011–2019 UNITS 15 n/a Yes ND–3.0 1.2 ND–2.0 1.2 n/a n/a OMSpecific conductance 2011–2019 US 1600 n/a Yes 100–1180 317 206 206 97.6–476 220 SW, IOIron2 2011–2019 ppb 300 n/a Yes ND–1300 ND ND ND n/a n/a RU, IW

Manganese3 2011–2019 ppb 50 n/a Yes ND–58 ND ND ND n/a n/a RUOdor 2011–2019 T.O.N. 3 n/a Yes ND–2.0 ND ND–2.0 1.3 1.4–3 2 OMSulfate 2011–2019 ppm 500 n/a Yes 12–400 33 15 15 10.8–51.2 24.8 RU, IWTotal dissolved solids 2011–2019 ppm 1000 n/a Yes 100–900 228 130 130 n/a n/a RUTurbidity (groundwater)4 2011–2019 NTU 5 n/a Yes ND–5.8 0.18 ND–0.17 ND 0.05–0.07 0.06 SOZinc 2011–2019 ppm 5 n/a Yes ND–0.19 ND 0.25 0.25 0.050–

0.0690.06 RU, IW

1 In one sample collected in the Bakersfield water system, aluminum levels exceeded the MCL; however, compliance is based on the running annual average (RAA). We are monitoring the levels to ensure we do not exceed the MCL. Some people who drink water containing aluminum in excess of the MCL over many years may experience short-term gastrointestinal tract effects.

2 In three wells in the Bakersfield water system, iron exceeded the SMCL; however, compliance is based on the RAA. The RAA for iron is less than the SMCL and is, therefore, in compliance. The iron SMCL was set to protect you against unpleasant aesthetic effects, such as color, taste, odor, and the staining of plumbing fixtures and clothing when washed. Exceeding this SMCL does not pose a health risk.

3 In one sample in the Bakersfield water system, manganese exceeded the SMCL; however, compliance is based on the RAA. The RAA for manganese is less than the SMCL and is, therefore, in compliance. We are monitoring the levels to ensure we do not exceed the SMCL. The SMCL was set to protect you against unpleasant aesthetic effects, such as color, taste, odor, and the staining of plumbing fixtures and clothing when washed. Exceeding the SMCL does not pose a health risk.

4 In one sample from one groundwater well in the Bakersfield water system, turbidity was over the SMCL; however, compliance is based on the RAA. The RAA for turbidity is less than the SMCL and is, therefore, in compliance. We are monitoring the levels to ensure we do not exceed the SMCL. The SMCL was set to protect you against unpleasant aesthetic effects, such as color, taste, odor, and the staining of plumbing fixtures and clothing when washed. Exceeding this SMCL does not pose a health risk.

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State-Regulated Contaminants with Notification Levels

ContaminantsYear

Tested Unit NLPHG

(MCLG)In

Compliance

Groundwater Surface Water KCWA

SourceRange Average Range Average Range Average

1,2,4-Trimethylbenzene 2011–2019 ppb 330 n/a Yes ND–1.6 ND n/a n/a n/a n/a URBoron 2018 ppm 1 n/a Yes 0.14–0.14 0.14 ND–0.13 ND n/a n/a URHexavalent chromium1 2011–2015 ppb n/a 0.02 Yes ND–3.3 ND n/a n/a n/a n/a URDichlorodifluoromethane (Freon 12) 2011–2019 ppb 1000 n/a Yes ND–0.65 ND n/a n/a n/a n/a URMethyl isobutyl ketone 2011–2019 ppb 120 n/a Yes ND–97 ND n/a n/a n/a n/a URn-Propylbenzene 2011–2019 ppb 260 n/a Yes ND–0.62 ND n/a n/a n/a n/a URVanadium 2017–2019 ppb 50 n/a Yes ND–15 7.3 n/a n/a n/a n/a UR

Unregulated Contaminant Monitoring Rule (UCMR)

ContaminantsYear

Tested Unit MCLPHG

(MCLG)In

Compliance

Groundwater Surface Water KCWA

SourceRange Average Range Average Range Average

Germanium 2019 ppb n/a n/a Yes ND–0.36 ND ND ND n/a n/a URHAA5 (DBAA, DCAA, MBAA, MCAA, and TCAA)

2019 ppb n/a n/a Yes ND–11 2.8 0.82–1.5 ND n/a n/a UR

HAA6Br (BCAA, BDCAA, DBAA, CDBAA, MBAA, and TBAA)

2019 ppb n/a n/a Yes ND–13 4.3 1.8–3.7 2.8 n/a n/a UR

HAA9 (BCAA, BDCAA, CDBAA, DBAA, DCAA, MBAA, MCAA, TBAA, and TCAA)

2019 ppb n/a n/a Yes ND–98 44 40–46 43 n/a n/a UR

Chlorodifluoromethane 2015–2016 ppb n/a n/a Yes ND–0.80 ND ND ND n/a n/a URMolybdenum 2015–2016 ppb n/a n/a Yes ND–8.1 2.3 1.9–9.4 5.2 n/a n/a URStrontium 2015–2016 ppb n/a n/a Yes 190–740 356 150–340 217 n/a n/a UR

1 The previous MCL of 0.010 mg/L (10 ppb) for hexavalent chromium was withdrawn on September 11, 2017, and there is currently no MCL in effect.

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Unregulated Compounds

ContaminantsYear

Tested Unit MCLPHG

(MCLG)In

Compliance

Groundwater Surface Water KCWA

SourceRange Average Range Average Range Average

Alkalinity (total) 2011–2019 ppm n/a n/a Yes 30–130 91 26–78 50 n/a n/a URCalcium 2011–2019 ppm n/a n/a Yes 7.8–170 34 18 18 6.62–22.5 13.1 URHardness (total) 2011–2019 ppm n/a n/a Yes 40–440 111 61 61 16.5–90.3 45.5 URPotassium 2011–2019 ppm n/a n/a Yes ND–5.7 2.2 2.1 2.1 ND–2.73 1.50 URMagnesium 2011–2019 ppm n/a n/a Yes 1.2–8.4 4.8 3.6 3.6 ND–8.26 3.09 URSodium 2011–2019 ppm n/a n/a Yes 15–89 25 17 17 9.54–44.7 19.7 URpH measured in the field 2015–2019 Units n/a n/a Yes 6.0–9.9 7.5 7.2–8.0 7.6 7.03–7.38 7.17 PH

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Thanks for taking the time to learn more about your water quality! Even more information awaits you at www.calwater.com. Visit our web site to get information about your account, water-use history, water rates, and water system.

You will also find water-saving tips and news about water conservation programs and rebates available in your area.

> Conservation resources

> Lead in water

> Water treatment and disinfection

> Protecting the water supply

Thank you.Thank you.

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