water damage agent presentation
TRANSCRIPT
24 Hour Water
Damage Restoration
The growth of
your business
is dependent
on selling
insurance
More importantly
to maintain
repeat clients
According to
Insurance
Information
Institute 98-99% of
all growth for
insurers is tied to
renewals.
- 2008 - First Half Results By Dr.
Robert P. Hartwig, CPCU President
Insurance Information Institute
Personal Service
We are both in the
service
business.
People come to
an insurance
agent as
opposed to the
internet
because they
value personal
service.
Claims
Agents handle claims in different ways.
Even when the property
owner selects their
contractor, his
performance is either
credited to or blamed on
agent, not contractor.
Conversation During a Claim
Client – ‘We just had a water damage.’
Friend – ‘Who is your insurance company?’
Client – ‘Peggy Sue’
Friend – ‘Is she taking care of you?’
Take control of that answer by knowing the question!
What do insureds really want from you?
What people who have had a loss really want:
They want this inconvenience
eliminated as quickly as
possible!
Give them what they want!
If the price is the same which do you choose?
We Dry Faster than Anyone Else
Faster service
is always
preferred.
World’s Fastest Drying Guaranteed
WVR
The World’s Most Powerful Drying means that we can dry things that most contractors rip out and throw away.
It also saves your clients’ most valuable and important resource, time.
What Does It Mean for You?
You can see that selecting the best first responder is most important.
That contractor’s capabilities will determine how quickly the job can be completed.
Pre-Select a First Responder!
Give Your Clients What They Want
To insure that your clients are getting what they
want, only recommend contractors that:
1. Have equipment fast enough to completely
dry homes in 1-2 days
2. Have equipment powerful enough to dry
homes with little or no demolition!
2. Have the professional appearance and
approach that serves as an extension of
you!
Willamette Valley Restorations ‘First
Responder’ Emergency Response System
Here’s how it
works:
1. Dial 1-541-485-0575
Willamette Valley Restorations ‘First
Responder’ Emergency Response
System2. After hours, our trained answering service will take
down important contact info and transfer the caller directly to the crew member that will come to their home for the fastest possible response!
Willamette Valley Restorations ‘First
Responder’ Emergency Response
System
3. A crew is
immediately
dispatched to
the location.
Which would your client
prefer?
Choose a drying speed:
o Standard Drying (4-7 days)
o Priority Drying (1-2 days)
– get it done tomorrow
Willamette Valley Restoration Advantage
Emergency water extraction and dry out
Fire damage restoration
Emergency tarp-up and board up
Documented drying process and monitoring
Contents storage and restoration
Clothing and fabric cleaning
Smoke removal and deodorization
General contracting reconstruction
Computerized estimation