SAFETY TIPS THAT ARE A BREATH OF FRESH AIRThe chill is in the air (or it’s about to be), so we thought we’d share some important safety tips related to heating your home. Each year, accidents occur as a result of carbon monoxide poisoning. Carbon monoxide is an invisible, odorless, tasteless and highly poisonous gas which can build up in enclosed or semi-enclosed spaces. It is found in combustion fumes, such as those produced by natural gas appliances and heating systems, and it can be difficult to detect.

Follow these important guidelines to prevent the buildup of carbon monoxide in your home:

•Never use a charcoal or gas grill or gas stove to heat your home.

•When using a generator, ensure that it is properly ventilated. It should never be operated indoors, not even in your garage.

•All non-electric heaters must have sufficient ventilation to remove exhaust fumes, gases and smoke.

•Only use indoor heaters, fireplaces and wood-burning stoves when someone is awake to watch for fire or other problems such as smoke or fumes. Never leave them on or burning while you are sleeping.

Be aware of the symptoms of carbon monoxide poisoning, which include weakness and fatigue, shortness of breath, nausea or vomiting, headaches, confusion, impaired vision, and loss of consciousness. And for extra safety, install a carbon monoxide detector in your home.

Okay, so it doesn’t involve eye of newt and hair of dog (sorry, Halloween lovers), but LG&E has concocted a few ways for our customers to save energy and money. We thought we’d share a few with you this month since October is Energy Awareness Month.

Energy Efficiency Portfolio – For a full list and links to all the energy efficiency programs offered by LG&E, go to lge-ku.com/savingenergy.

Home Energy Analysis – Want to know what changes you can make in your home to save some green? Visit lge-ku.com/analysis.

Fridge and Freezer Recycling – Is there an energy zombie in your basement? Let us haul away and recycle your old, inefficient refrigerator(s) and freezer(s). Visit lge-ku.com/recycle.

High-Efficiency Lighting – Find out why you should switch to compact fluorescent light (CFL) bulbs and how to safely dispose of them when they burn out. Visit lge-ku.com/lighting.

WeCare (Weatherization, Conservation Advice and Recycling Energy) – LG&E creates savings for customers in need through weatherization and energy education. Visit lge-ku.com/wecare.

You can help LG&E warm the homes and hearts of people who need a little help this winter. Each November, hundreds of LG&E employees and community volunteers work together to insulate the homes of disadvantaged residents through the Project Warm Blitz, a volunteer effort that weatherizes hundreds of Louisville homes.

This year’s Blitz is scheduled for November 10th and 17th. So, come on out and help us put a little more warmth

into the season. A continental breakfast, courtesy of LG&E, will be served to volunteers.

We enjoy a longtime partnership with Project Warm — offering support that helps with fundraisers, services and the purchase of weatherization materials. Join LG&E and Project Warm this November. It’s guaranteed to make you feel all warm inside.

To volunteer, visit www.projectwarm.org.

A POTION FOR SAVING ENERGY AND MONEY

WARMING HOMES AND HEARTS

Sign up for paperless billing when you sign in or register your account at my.lge-ku.com.

O c t o b e r 2 0 1 2

Trees need soil, water and sunshine to grow. Sometimes they need help from LG&E. Our “Plant for the Planet” grants program funds tree-planting efforts by qualified nonprofit and government entities. More than 20,000 trees have been planted in cities, towns and rural areas. Applications for 2013 grants will be available Nov. 1 – 30, 2012 at lge-ku.com. From the site, click “Community,” then “Plant for the Planet.”

GROWING TREESWITH GRANTS

YOU’VE GOT THE POWERWhen damage occurs that causes you to lose power, LG&E counts on you to make the necessary repairs to any customer-owned electrical equipment so that we can restore your power as quickly and safely as possible. The diagram to the left illustrates what parts of your electric service are considered your responsibility and what is ours.

Customer responsibility

Contact a licensed electrician to repair these areas.

•Weatherhead/masthead. The vertical pipe-like structure attached to the top of the meter box.

•Meter base, which is the box, meter socket and any wiring inside the box.

• Items or cables that secure masthead and/or box to your home.

•Attachment point (eyebolt, etc.) that secures the electric service drop.

LG&E responsibility

If you find damage to any of the following areas, call us and we will make the repairs.

•Electric distribution poles.

•Transformers.

•Electric lines within the right-of-way.

•Service drop. This is the cable that runs from the utility pole to your home.

•Meter (glass-enclosed meter inside the meter box).

CUSTOMER

CUSTOMER

CUSTOMER

CUSTOMER

UTILITY

UTILITY

ABOVE-GROUNDSERVICE

If someone shows up unexpectedly at your home and claims to represent LG&E, ask to see a company identification card. All of our employees and contractors carry identification cards with their names and our company logo printed on them. If you are still unsure and would like further validation, ask them to wait outside while you call us to confirm that this person has a legitimate reason to be in your area or home. Our employee or business partner won’t mind waiting. We understand the importance of safety, and we want you to be comfortable with our presence.

STRANGER DANGER DOESN’T JUST APPLY TO KIDS

If there’s an unused electric or gas meter on your barn, outbuilding or garage, have the meter removed and start saving today. Your electric and/or gas services carry a monthly charge for each meter listed on your account. So call us at (502) 589-1444 (outside Louisville at 1-800-331-7370) to have your unused meter turned off or removed. Remember, only qualified personnel, authorized by LG&E, are permitted to work on or remove meters.

MONEY MAKING

METERS

Check out our blog – Your Energy Matters – at lge-ku.com. And follow us on www.twitter.com/lgeku

Contact Information

BY PHONE

LG&E Customer Service Monday – Friday 7 a.m. – 7 p.m. (Eastern Time) (502) 589-1444

24-Hour Power Outages and/or Gas Emergencies (502) 589-1444

Outside Louisville Area (800) 331-7370

For Hearing/Speech-Impaired Dial 711

IN PERSONCustomer Service Walk-In Center 701 South Ninth Street Monday – Friday 8 a.m. – 5 p.m. (Eastern Time)

Kentucky 811– Locate Service Dial 811

Editor Cheryl.Williams@lge-ku.com

Visit our Website: lge-ku.com