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    Warehouse EssentialsLogistics & SCM

    Manufacturing systems

    W arehousing in the 90s differs significantly in its role, from warehousing today. Earlierwarehouses were seen as fixed cost centers that served mainly as large stock-keeping houses.Warehousing today has become an important activity in the supply chain and is looked upon as acrucial element to outperform competitors on lead times, costs & quality. Warehouses are (re-) planned and automated for high speed, high throughput rate, and high productivity, to reduceorder-processing costs. Today they have matured as more of flow through warehouses, where hold

    time has decreased considerably. To achieve higher performance & efficient warehousingoperations there is need for accurate & timely information about parts, resources & functions,including forecasts. In this paper, while elucidating the changing roles of and shiftingtechnological trends in warehousing, I would also delve briefly into inventory control & designaspects of a warehouse and implications for ERP & Warehouse Management Systems.

    Warehousing Essentials Warehousing Essentials Warehousing Essentials Warehousing Essentials

    Inventory control, production control and warehouse management are the underlyingmethodologies that affect the success of industrial distribution organizations. “Warehousing” in totalitycan be defined as the actual process of loading, storage & retrieval with the underlying methodologies.

    However, the larger definition also includes concepts such as

    •  Automation or mechanization of operations,• Storage solutions,• Optimization & organization of operations,• Safety & security of the goods stored,• Data of stored materials for tracking.

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    To provide goods to customer in an acceptable time economically has to be done by distributioneffectively. Basically, warehousing methodology is information-oriented and requires the use of efficientmedia to store and handle data about the movement of goods. It is important to have good control over theinventory.

    Warehousing management should ensure that, for each part:

    - Goods storage, retrieval & loaded efficiently & does not add to the lead-time.- The capacity is sufficient to handle seasonal & forecasted loads- Parts & finished goods are stored appropriate to their delicacy & value.- Optimum inventory is available- Safety of goods & security of information. 

    Warehousing's original functions — location, labor, and knowledge — haven't changed much in the last years. However , today as the supply logistics chain become demanding, warehouses are subjected to varietyof additional but important tasks ranging from quality checks to light production.

    Thus in perspective of the strategically defined role of warehousing, selection of appropriate storage systems;design or relayout of flow movements, the incorporation of necessary technological advances & inventory

    control become critical during the initial planning process.

    Storage categories Storage categories Storage categories Storage categories

    The storage system (termed as “shelving” & “racking”) may be of various types depending on nature of goods, parts, storage periods, space availability, FIFO, LIFO etc.

    Commonly known (standard & customized) systems are outlined below Commonly known (standard & customized) systems are outlined below Commonly known (standard & customized) systems are outlined below Commonly known (standard & customized) systems are outlined below

    The most flexible racking is the s tandard racking the standard racking the standard racking the standard racking, requiring no need for special MHE (material handlingequipments).

    For heavy duty & greater dense storage Narrow gangway systems are very efficient....Drive Drive Drive Drive----InInInIn is ideal for predictable stock movement, since it works on FILO basis only.For shorter room spaces Push back Push back Push back Push back is a worthy system where pallets are accessible in layers rather in fulllength as in Drive In racking. This system too falls in FILO category.The FIFO system is called Pallet Pallet Pallet Pallet----based racking based racking based racking based racking which works as Push back racking using gravity fedrollers.The system using double deep lift truck is termed double deep pallet double deep pallet double deep pallet double deep pallet that is storing one pallet behind theother. The inside pallet is placed first by the special carrier.In Mobile racking  Mobile racking  Mobile racking  Mobile racking the racks are mounted on mobile stands that travel on tracks laid into the floor.

    Similarly Standard shelving Standard shelving Standard shelving Standard shelving becomes the basic solution offering quick and simple assembly, with ease ofdesigning.Small Part Shelving Small Part Shelving Small Part Shelving Small Part Shelving provides safe, easy storage for smaller parts, electrical components and other tools.Carton Shelving Carton Shelving Carton Shelving Carton Shelving is ideal for predictable stock movement, as this works on a first in / first out (FIFO)basis.For manual loading bulk storage one should go for Long spanLong spanLong spanLong span shelving shelving shelving shelving as this provides an inexpensivesolution while being flexible enough to accommodate a variety of products.One can halve the amount of space required for your shelving needs, still allowing access to all your stockthrough Mobile shelving  Mobile shelving  Mobile shelving  Mobile shelving.HighHighHighHigh----Rise Shelving Rise Shelving Rise Shelving Rise Shelving is an excellent way to maximize your warehouse height to the maximum extent and iseasily installed.

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    In case you want to divide your floor height into multiple units, a mezzanine floormezzanine floormezzanine floormezzanine floor can be used. The spacemay be used for any purpose like a new storage unit system or an office on top. For long loads or parts like pipes, rods, angles etc. Cantilever rackingCantilever rackingCantilever rackingCantilever racking is used.

    For protective type of racking & shelving one could consider options such as;

    Carpet/Protective Carpet/Protective Carpet/Protective Carpet/Protective racking racking racking racking which is addition of carpets & linens or other supporting materials to safelystore delicate &/or valuable itemsFor a protective, easy to clean & healthy shelving system Chrome shelving Chrome shelving Chrome shelving Chrome shelving is the ideal solution.

    Warehouse management is not inventoWarehouse management is not inventoWarehouse management is not inventoWarehouse management is not inventory control ry control ry control ry control

    Warehouse management systems and inventory control systems should not be confused as similar. Inventorycontrol is concerned with the control of stocks throughout the whole supply chain. Inventory monitoring andmeasurement takes place at each point in the supply chain.Warehousing Management is basically concerned about the physical control of goods.However, a fundamental principle of materials management is that material flow and information flowmust go hand in hand. A warehouse executive should know the status of all his stock in regards to location,

    quantity & flow. The monitoring and measurement of stock has to take account of both physical locationand time. The loss of information on one of these, results in degradation in the other.

    There are a number of ways in which we can have the stock information. Broadly they can be classified as

    Fixed information about stock which don’t change often. These include:

    • Item code;• Description;• Batch number or any similar (if appropriate);• Size;• Weight;

    • Storage/handling type (e.g. pallet, tote, carton);• Minimum pick quantity;• Picking order (e.g. FIFO);• Preferred store area;• Secondary store area;

    Variable information about goods. This describes those aspects, which will be varying. • Identity of eachunit in load;• Location of each unit load:• Quantity of SKUs in each location;• Movement of each picked item:• Load status (e.g. available, quarantine, QC hold);

    Observed / Derived information. This is information that can be determined by analysis of the fixed andvariable information. It might include:• Movement rate per SKU.• Stock discrepancies;• Space usage in the store;• Worker productivity; 

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    Designing Warehouse Designing Warehouse Designing Warehouse Designing Warehouse

     An important aspect of designing or re-designing a warehouse is its layout. The design should cover severalaspects besides the assignment of items to storage locations. Thus it should also be concerned with thearrangement of the functional areas of the warehouse, determining the number of aisles, their proposeddimensions, and orientation, estimating storage space requirements, designing the flow pattern, and

     forming picking zones, designing racking & palleting systems (Fig1)

    Designing the layout of a warehouse is thus a complex task involving consideration of various operations.Outlined here are ordered points one should consider as important design parameters:

    1) Specifying the type & purpose of warehouse. 2) Forecasting & analysis of expected demand. 3) Establishing working policies.4) Determining inventory levels.5) Class/Batch formation.6) Departmentalization & the general layout.7) Storage partition.

    8) Design of MHS, storage & sorting systems.9) Design of aisles/pathways.10) Determining space requirements.11) Determining the number & location of I/O points.12) Arrangement of storage (racking).

    Fig 1: An example of warehouse design as a flow

    Efficiency improvement through ERP systems Efficiency improvement through ERP systems Efficiency improvement through ERP systems Efficiency improvement through ERP systems

    For modern firms in order to have more efficiency for internal functions, the traceability factor needs to beconsiderably improved. This inturn means improvement of efficiency for the whole system. Hence there is ahuge focus of traceability in warehouses too. The key to traceability enhancement is by integration of functions through a common platform for data storing & management. Here is where ERP comes intocentre stage. Advantages of ERP systems are increased warehouse fill rates, improved floor utilization,reduced mean order shipping times, easy accountability of goods, etc. Also integrating automatedinformation systems with ERP can minimize the manual errors.

    Receiving

    Storage

    ReservePickin

    Sortation

    Shipping

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     Although ERP systems are sophisticated to handle huge data accurately, they have to be integrated with thewarehouse system through proper optimization & redesign techniques. There has to be an adoption ofsuitable policies for item/goods storage & retrieval. A basic ERP implementation can be seen only as a primary footing towards efficiency improvement .The solution of traceability & warehouse management isincomplete with only ERP implementation. Operational integration with possible applicable culturechanges is key to the success.

    Warehouse Management SystemWarehouse Management SystemWarehouse Management SystemWarehouse Management System

    Reduction in cost & perfect solution is the product everyone looks while implementing a system. Manywarehouse executives have gone in for in-house developed WMS systems. They have typically feature –by feature implementation that is done as per specific needs & features. The cost advantage, simpler systemthat is easily adaptable & customized are the main advantages of these systems. One should keep in mindthese basic metrics while investing in a WMS.

     Metric s for WMS feasibility analysis  Metrics for WMS feasibility analysis  Metric s for WMS feasibility analysis  Metrics for WMS feasibility analysis

     A proper analysis is required to generate or ask for the perfect solution.

    1. Usefulness: How much the measurement helps for improving scope to serve customers, valueaddition, or assets deployment.

     2. Validity: to what extent the captured information presents the actual picture of your process. 3. Cost-Savings: Would it help decrease operational costs?4. Completeness: Does it measure temporary or seasonal effects and represent as variable parameters.5. Coverage: Does the activity or process covered represent all the parameters to analyze the real

     picture?

    The following list will give some advanced guidance of what to look for:

    • Job verification: To be able to confirm completion of activity.• Control of picking: To schedule picking & also follow the system of FIFO/LIFO.• Automatic replenishment: In idle periods or under loaded times the system should instruct forreplenishments considering future forecasts to even out loads.• Performance monitoring: ability to calculate the motion rates, picking times, etc. & compare them withhistoric data to present the trend.•Job sequencing: to provide with work orders for further operations after sequencing to optimize movements• Reporting: ability to provide comprehensive user-defined reports.•Supervisory functions: Fix problems, quality checks hold, area flushing, perpetual inventory counting.• Location control: (sometimes managed by the inventory control system) location control allows the systemto improve the use of the warehouse space.

    Technology Trends Technology Trends Technology Trends Technology TrendsTracking & locating difficulty in a warehouse with large no of small SKUs can be very complicated eventhough you might be well organized. For this reason management executives have tried to implement thelatest technologies to simplify systems & reducing manual errors. Wireless systems are more adopted now.

    Wireless systems use RF (Radio Frequency) technology. It provides paperless communication betweenwarehouse operations and a main computer.

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    The main areas where it is used are receiving stations, lifts, carriers, containers & in hand held operations.The basic data is used to transmit are part/ batch numbers, production delivery dates, production or salesorder numbers. The system helps to track online shipment status, verify container composition, & checkreal-time inventory status at warehouse.

    The crucial operational element in RF is a RFID tag i.e. Radio Frequency IDentification tag containingan Integrated circuit & a reader that emits radio signals. The reader captures the stored data in the tagwhen it passes by. This information is relayed to the terminal computer. The technology is advanced to barcode reader in the sense it features non-contact reading thus can avoid or cut through grease, dust & burrs providing foolproof accuracy. It also reduces scanning time as each item is scanned as it passes throughreader on a conveyer avoiding manual scanning.

    Further upgradation to this technology would be RFDC (Radio Frequency Data Collection) & RTLS (RealTime Locating Systems). RFDC technology is the next step in wireless data communication betweencomputers inside warehouses. RLTS allows a labeled item to be tracked through the supply chain thusaiding in inventory management real-time. It can even be extended to container, yards, or for tracking thestatus of your job order given to a vendor. The application of RFID technology can be broadened to manyaspects & trends of reducing costs of this technology will definitely open new areas for warehousemanagement.

    One of the great concerns while using wireless systems can be security of information on

    air. The solution is of course achieved by the sensitivity of data being transmitted along

    the wireless & the appropriate amount spent for securing the same.

    Summary Summary Summary Summary

    Warehousing has always been an important aspect of manufacturing systems & logistics supply chain.Improvements in operational efficiency & cost reduction is target for achievement through implementationof appropriate techniques & technology. It is advisable to carry out a detailed facility assessment beforeinvesting in technologies or resources. The integration of newer systems to existing systems has been a grey

    area for many. Also integration of warehouse with the company’s strategic vision with respect to cost control& market reaction time will hold key.

     Jinesh A Chheda Author is an Associate Consultant with Process Consulting practice of Frost & Sullivan India Ltd. (A Global Growth Consulting

    Company). He can be contacted at [email protected] or 91-22-28324705 (ext: 146)