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Medical Receptionist Computer Applications Class

StarPanel Learning ObjectivesDefine the Purpose of StarPanel

Define the Purpose of StarBrowser

The Inpatient Whiteboard

Frames and How to Resize

The Actions Menu Identify Commonly Used Links

View and Print Documents

Setting up and Using the MR Dashboard

and the Patient ListV:training/NEO/CP/lcd.ppt

HEO/Wiz Learning ObjectivesDefine the Purpose of HEO/Wiz

Overview of the Census Screens

Print Documents for a Unit including

a Patient List, Diet List and Labels

Playback Pre-Orders

Reprint a Requisition

Overview of a Physician Order Sheet

(POS) and RequisitionsV:training/NEO/CP/lcd.ppt

Medipac Learning ObjectivesDefine the Purpose of Medipac

How to navigate the application

Understanding Pavilions

Identify the Patient Types

Transfer a Patient

Discharge a Patient

Depart a Patient

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Medipac Keyboard Tips•Do not use mouse•Tab: Moves cursor forward •Type A to select a functions •Pause/Break/Scroll Lock: back to menu•Shift + Tab: Moves cursor backward •Esc key: Reset key (removes stick man)•F3: Goes back one screen in function•F7: Turns page back •F8: Turns page forward •F9: Same account or bed selection

PavilionsA group of Nursing units and Departments separated by physical location or operational differences or both

1 – VUH Adult Hospital

3 - VCH Children’s Hospital

4 - VUH Heart and Vascular

Institute (5N/S, 6S, 7N, CCL)

5 - VPH Psychiatric Hospital

Learning Objectives for Other

ProcessesTeletracking

Hardware – Printers, Label Printers, and

Troubleshooting Issues

How to Submit a Help Desk

Ticket

Scanning Documents

into StarPanelV:training/NEO/CP/lcd.ppt

Receive outside medical records?

Are documents on Priority scan

list?UNIT SPECIFIC

Scan documents and highlight in

upper right corner with yellow

Some of these records need to be in StarPanel

ASAP?

Put in Medical Records bin for Med Records will pick up

YES

YES

Scanning Paper Documents into StarPanel

All un-scanned documents must have a patient sticker on each page and be placed in the “To

be Scanned” bin on your unit!

Most Common Forms Scanned

Advance Directive Assessment (formerly Purple form)Consent to Receive Blood or Blood ProductsConsent to TreatConsents Surgical/ProcedureDowntime forms—All paper forms used to provide documentation during downtimeHand Written Physician's Order Sheets (downtime)Healthcare Decision-Maker/Surrogate IdentificationOrder DNR/DNI

YES

Case Study for Scanning ExercisePatient A

7 two sided documents9 one sided documents

Patient B5 two sided documents

12 one sided documents

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Please calculate how many stickers you need for each patient and how many batches you will have to scan to get theses outside medical records into StarPanel.

Downtime Learning ObjectivesIdentify systems that may experience a

downtime

How to know a system is in downtime

Downtime kits on the unit and how to

restock

Identify what needs to be done after a

downtime

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POS for Requisition Exercise

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