Volunteers Are . . . . . The Heart of Health Care

Mission Viejo/Laguna Beach - Auxiliary News August 2016

August

Aug 3 - Exec. Comm. AND

Exec. Board Mtg. 9:00 am

MCC

Aug 4 & 5 - $5.00 BACK TO

SCHOOL SALE

Aug 10 - GENERAL MEETING

10:00am MCC

Hope you are all coming to the -

August General Meeting August 10 10:00 am MCC

The speaker will be Georgi Mercado from the Mission

Trauma Office. She will address one of the biggest fears

facing seniors and that is “falling”. She will also discuss the

“Tier Alert System” and answer any questions

you may have.

September

Sept 7 - Exec Comm. Mtg

9:00 MCC

We will also be voting

for our new officers for

2017

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From our Advisor . . . . . . . . . Sue Marshall Happy Summer everyone! I know many of you have been able to take vacations and this is

certainly the time of year to do this! I took a 4 day weekend and went to Ojai. I find so much

peace there and it’s an easy drive there (except for the driving through LA!).

We are currently trying to fill some additional open positions on our executive team. These are new positions

for our organization. I think we’re pretty close to filling two of the three open positions. The CEO search is

still underway and of course this will take some time to find the best candidate. Rick Afable M.D. has done

a wonderful job in his interim role and we certainly wish he would stay but he is still currently the executive

who oversees our other ministries and their CEO’s.

We are still moving forward with our new uniforms. Sandy Sharp is working hard to make sure you will all

look even more beautiful and handsome! Our colors will be navy, light blue and khaki. More to some on that

topic as we get closer to the transition.

On another note, the ballroom has already been secured on Tuesday, December 6th at the Hills Hotel for our

Auxiliary Holiday Luncheon. Dianne Greener and Janet Welch wanted to be certain that we could get on the

calendar at the Hills Hotel since this has been such a lovely event over the last two years since I’ve been here.

And you know……December is really not that far away!

I hope everyone is enjoying your summer and thank you as always for being the best you can

be. I never take any of you for granted and I always appreciate everything that you do to honor

our Sisters and to care for our patients and staff. You truly are the best!

Programs VP’s . . . Janet Welch and Diane Greener

August General Meeting

August 10 - 10:00 MCC

We know this is early but mark your calendars for the Holiday Luncheon

December 6 at The Hills Hotel

Ways & Means VP’s. . . . . . . Irene Dressler & Ginny Moon

Our next sale will be in Oct. It will be uniforms and shoes for nurses and staff. Until then have a wonderful summer and stay cool.

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President’s Perspective . . . . . . . . . . Pat Moy

Greetings Fellow Volunteers,

Hopefully all are finding some time to enjoy summer as it apparently has arrived in the OC!

Thanks to all who participated in the Back to School Angel Project. We got off to a slow start, but as usual

our generosity of giving came through and our young lady will start the new school year well dressed and

with plenty of supplies.

Have you wondered what the construction and landscaping on the sidewalk leading up from the old parking

garage was for?

Well, it is a DONOR MEMORIAL.

It’s a way to express gratitude and remembrance of those who

gave the “gift of life” through organ and/or tissue donation.

Central to the memorial will be a butterfly monument by a local

artist (Casey Parlette). The butterfly is symbolic of changes in

life through the metamorphosis. It will have a metal center with

butterflies emerging all around. The butterflies will be titanium

and when heated are a beautiful blue/green color.

The butterflies will be various sizes denoting both

our adult and pediatric donors. There will be plaques on the wall of the memorial that will have,

with permission from the family, the names of the donor.

Watch for notice of a dedication and unveiling of the garden in the fall. All are invited to enjoy the space!

Look forward to seeing you at our General Meeting on August 10 at 10 in the Mission Conference Center.

Corresponding Secretary . . . . . . . . . . . Betty Thurston

Don’t forget to let Betty know if you know of a Volunteer who may be ill?

Having surgery?

Coping with a problem? Experiencing grief? Or just needs some cheer?

Sometimes just knowing someone is thinking of you can make a difference in your day.

Lets lend our support. Just leave a message or send an email and she will do the rest.

bettythurston@cox.net or call 949-951-9459

Directory Chair . . . . . . . . . . . Jan Vallely

The July Update Membership Directory was emailed this month to all active members who receive

a newsletter. Have you checked your email for it? If you do not have email access, the July Update

is available in the MV Auxiliary Office binder in the auxiliary office or at the LB Reception Desk.

The next printed copy will be January 2017, so make sure your information is correct.

Please check it, and let me know of any corrections. Jan Vallely, 916-0228 or janval@cox.net

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Lynda Bartlett. . . . . Executive Vice President

News from Laguna

MICHAEL BECK’S PRESENTATION Tuesday, June 28, 2016

Michael Beck (who is the Chief Administrative Officer of the LB campus) gave a lovely presentation.

He reviewed the history of Mission’s purchase of South Coast Medical Center seven years ago and the things that

needed to be changed in order to bring the hospital up to the standards of Mission Hospital in MV. Some of those items

were new IV pumps ($2 million), power plant upgrade ($2M), Seismic retrofit (approx. $25M). They were and still are

committed to staying in the community and serving the surrounding areas. More items that will be addressed are water

management, electric upgrade and air upgrade and then we should be good for the next 30 years or so!!(Con’t next pg.)

Manager of Volunteer Services- - - - Alicia Hoover Hello Volunteers!

I hope you have had an enjoyable summer! It sure has gone by fast - right?! Usually summer is a time to catch up, but it certainly has not felt this way to me.

I would like to acknowledge all of you for completing your Annual Education Updates or (AEU) for 2016, Congratulations! Between TB testing, Service Update Sessions and migrating to paperless AEU testing you have been challenged to say the least! I am so proud of you for accomplishing all of the above. Yes, there were some hitches but I have always said that hospital volunteers cannot be sissies – they always rise to the occasion. Next year, you will be able to complete your AEU with no trouble now that you know what to expect! With that said, I would like to acknowledge Olga Olivares, our outstanding Administrative Assistant for her compassion, patience and service to all of you! She deserves a Star! Many of you thanked her and acknowledge her with a L.O.V.E. card that meant the world to her, so know that showing appreciation in little ways really does matter. In addition, praise to Cindy Hoffmann, Pat Moy, Sandy Sharp and Lynda Bartlett for their leadership to keep everything else running smoothly. Please take the time to thank a leader! A lot goes on behind the scenes that can be taken for granted!

High School students will be holding a Back to School $5.00 Sale on August 4 and 5th. Please drop in to purchase goods and support their pledge of $25,000 towards the Laguna Beach Adolescent Mental Health and Wellness Programs. We look forward to a successful event – Tell your friends!

On a quick note, the Laguna Beach volunteers enjoyed a visit with Michael Beck, Vice President, and Chief Administration Officer for the Laguna Beach campus on June 28 where he brought us up to speed on expansion plans. (See Lynda’s article. A great summary of his presentation)

Lastly, our best volunteers come from your referrals! If you know someone that has time and would like to give back to their community, ask them to consider volunteering at Mission Hospital. The current openings we are working hard to fill include our patient and guest relations areas, such as Campus Guides, Emergency Room, and Shuttle Service. Please refer them to Cindy Hoffmann, at Mission.Auxiliary@stjoe.org or by phone at 364-1400 ext. 7944. She will assist them with the on-boarding steps.

Wishing you a great August! Stay cool!

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(Lynda’s Message - Continued) The parking garage top floor has been closed for repairs and the floor is now sealed

for water damage/leaks at a cost of approx. $750,000. Much damage was caused by helicopters landing on the roof,

which was not built to withstand them!

Administration is now gearing up and shifting from upgrade/repair/shoring up of the campus to spending money to

change how we deliver patient care. Some services weren’t being fully utilized at the LB campus and have been moved

to the MV campus.

ER

If plans are OK’d by the State we hope to begin in September. It will be done in phases in order to keep the ER open and will take about 18 months at a cost of $14M. The new MRI purchased with the gift from the Gross Family will be operational by October of this year. For walk-in patients, LB patients are seen in approx. 25 minutes; at the MV campus it takes 1-2 hours. ER bed bays will be increased from 12 to 16 and will be enclosed; more will be designated for the Behavioral

Health component. We are hoping to have the hospital designated as a Level 3 trauma center (not for major traumas).

Educational

Scott O’Donnell will address Safety & Security (Active Shooter) in approximately one month to tell us how to act, what to do in such circumstances.

Patient Care

The intent is to blend mental health and medical/surgical services. - A new 3-D Tomogaphy mammogram machine will be in a temporary location by August and eventually moved

into the updated Radiology/Imaging area. - Wish to upgrade for a warmer/friendlier feeling in the imaging area and this is in process of being designed. - 5th Floor is being modeled out and the current MPCR (4th floor) will move there with 25-30 patients. 18 beds will

be reserved for dual diagnosis (mental health + med or surg). Will be ready early 2018 - 4th Floor will become the medical unit and will have more private rooms. Some patients may continue to 5th floor/

Behav. Health once their medical problem is solved. - 3rd Floor will probably become a surgical unit - 2nd floor - $2M will be spent in enhancements to the existing Behav. Health unit. - The Same Day Care area will possibly become a 15-18 bed unit for people being held in ER and waiting for a bed

to open up on one of the other floors. - The 1st Floor will house the Adolescent Psych unit, which will be operated by CHOC and will include addiction

and psychiatric care. This is 3½ years away. - It is anticipated that there will be 80-110 patients on the floors plus the adolescent program.

Mission Viejo Campus

OR’s need to be replaced. A new building will be put on top of the exiting Pavilion building. This will lose them 25-30 beds and those

patients may come to the LB campus. This will take 18-24 months to complete.

Miscellaneous

Code Diversion was discussed. This is when ER cannot accept any more patients (except walk-ins) until their load is lighter. By diverting patients, the hospital loses $500,000 each month!

The homeless problem was brought up. Many just need a meal and a shower; others need help and if the ER is full, they must be admitted for observation on the floor.

There is a “Friendship Shelter” in Laguna Beach for homeless people trying to get back into the mainstream. Mission pays them for 5 beds for patients who qualify. If they have no room, Mission will pay for someone to live for 30 days in an approved safe environment.

The Mission Hospital/Hoag Hospital relationship was discussed. The two hospitals do business together but neither owns the other.

On July 2nd we expect final approval of the merger with Providence Health & Services at which time Providence-St. Joseph Health will exist. This is a 51 hospital group.

With an increase in patients at the LB campus, changes will likely be made in the lobby/front desk layout, and Am-bassadors may also be part of the volunteer force. This is not set in stone yet!!

Mission has an outpatient chemical dependency program; Hoag has an adolescent mental health program in New-port Beach; and a search is being made for a 3rd location (possibly the Y). Volunteers will be needed.

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Posts from our Parliamentarian . . . . . Maryhelen Davidson

PLAN TO ATTEND THE ANNUAL GENERAL MEETING

AUGUST 10, 2016 AT 10:00 A.M. – MCC

WE WILL BE VOTING FOR THE 2017 SLATE OF OFFICERS

President Sandy Sharp

Executive Vice President Lynda Bartlett

V.P. of Membership Becky Avera

V.P. (s) of Programs Diane Greener & Janet Welch

V.P. (s) of Ways & Means Gina Silva & Lori Cincotta

Treasurer Ginny Moon

Recording Secretary Becky Avera

Corresponding Secretary Betty Thurston

Parliamentarian Maryhelen Davidson

Auxiliary Office Liaison Cindy Hoffman

Your

Vote

Counts!!!!

* * * Special Recognition * * *

Vicki Veal was recently recognized by the hospital for all she has done to contribute to the Mission family. She recently served on the Mission team to help design elements of the Cultural Service of Excellence. She has also donated countless hours as a member of the Regional Committee, partnering with all the ministries in the Southern California St. Joseph Health Region.

Vicki has provided insights and has participated in programs that serve to maintain a meaningful and effective bridge between leadership and the Auxiliary.

Vicki volunteers at the Front Desk and also the Gift Shop.

She also sits on the board of the California Association of Hospitals and Health Systems as Chair of the Committee on Volunteer Services. Congratulations, Vicki

“ALICE’S CUPBOARD” NEEDS MORE CLOTHES!!!

NEEDED: gently used sweat pants (with elastic waistbands) and “T” shirts

for ALL sizes - men, women and children. This clothing is for patients

who have had their clothing destroyed for some reason and

require clothing to wear home.

PLEASE - nothing else - just pants and shirts.

Contact Allice Bruesehoff at ambruesehoff@yahoo.com.

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The Auxiliary’s Super Shuttle Service During the month of June, we transported 4,329 passengers, or an average of 98 passengers per day. We also want to welcome back John Kawczynski and Tony Gomez as substitute drivers. Way to go Shuttle Drivers!!! Barry Robbins, Co-Chair

FIRE RESPONSE

R - RESCUE (if safe to do so)

A - ALARM

C - CONTAIN

E - EVACUATE

EXTINGUISHER USE

P - PULL the pin

A - AIM the nozzle or hose

S - SQUEEZE the handle

S - SWEEP side to side (at base of fire)

The Search is on for a - - -

New Editor for the Newsletter

The time has come to step down from this job and so I am looking for someone who would be interested is

taking over. December will be my last issue.

The newsletter should reflect YOUR way of doing this publication - and not a continuation of mine. The

newsletter should give information that everyone needs and this can be done in a variety of ways. The

writing is done by the contributors - I just put it together with clip art and pictures.

The job requires obtaining information, putting it together, sending out the newsletter to people who wish

to have it electronically, ordering the finished copy from Office Max, and distributing the hard copies.

If anyone is interested (or if you just want to know more) please contact me at

aux.newsletter2013@gmail.com or you can call me - 949-370-9870.

JUST A LITTLE REMINDER - IN CASE ANYONE SHOULD ASK YOU!

IN AN EMERGENCY DIAL 711

The Auxiliary Gift Shops Don’t forget to visit the gift shops - Mission and Laguna.

The gift shops have many different

and unusual gifts!

Balloons - Candy - Flowers - Movie Tickets

Jewelry - Gifts for the Home - Magazines - Toys

And Much More

Open 9 - 6

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Focus on Service - Emergency Department Our Emergency Department volunteers have two services - one is “outside” (in the ER) and helps patients who were not brought in by ambulance. The second is “inside” and assists staff and patients. Thanks to Janet (Help Desk) and April (Emergency Dept) for their contributions.

Mission Hospital Emergency Help Desk When a person is not brought in by ambulance and requires medical care, he or she is a "walk in" and that is where the volunteers step in to help. We are stationed at the "Emergency Help Desk" and as that title denotes, we try to help in any way we can. It is

part of our job to make sure each person who walks in and requires medical care of any sort fills out all of the appropriate paperwork before they can be seen by a nurse. After we check the paperwork, it is then handed to the nurse who will call them to a station to have their vitals checked and go over the intake form for evalua-tion of their condition. The volunteers frequently wipe down all the chairs, counters and keep the tables clean and organized with reading material. We often will be called upon to escort people to other parts of the hospital who have come through the ER area. We are very often confronted with those who are in great pain physically, emotionally or are accompanying someone in pain or even loved ones who have been brought in by ambulance and are waiting for results. We have the opportunity to bring a measure of comfort to those in the ER by bringing them a blanket, glass of water or even a friendly and caring smile to let them know we are aware of them and the stress they may be going through. The ER Help Desk can be very busy a lot of time and then there are the slow times as well. Mission Hospital Emergency Department

We as volunteers are frequently asked “You are inside the ER, Oh Wow, what exactly do you do?”

To begin, the Department sees on average 180 patients daily. We experience days that we just glance at one another in passing, take a deep breath & keep going to the next task; we can be just as busy as the Techs, Nurses and Doctors. There are days that are slower but very rare.

The volunteers put numerous supplies together which are used by the medical staff throughout the day/week, in addition to cleaning & stocking rooms in preparation for the next patient. There are specific tasks however that we are unable to do.

The hardest part about being in this department is when you see a family member or friend visiting a patient & they are upset or anxious. We try to reassure them that they will be taken great care of. Offering them some water & a blanket if they’re cold.

ED South has been set up for a while now to handle all patients, as it previously was mainly for broken bones and a quick trip to the ER that wasn’t necessarily going to require any testing other than an X-Ray. However, about three years ago during flu season with so many patients it was decided to expand all rooms to all illnesses.

We are one of only three trauma hospitals in Orange County which has it’s own dedicated specialists. Some days there can be several patients who are brought in to the trauma area either by ambulance or helicopter.

You will see us at our desk (which is located when entering through the ER doors) when making up supplies. Otherwise we are on the go overseeing 41 rooms. ED is very fast pace & our volunteer’s enjoy being part of the team assisting the Medical Staff & helping patients.

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$5.00 BACK TO

SCHOOL SALE

Thursday & Friday August 4th & 5th PCR - MV Campus

Back to School Supplies - backpacks, pencils, paper, etc!

Jewelry, purses, leggings, NFL team logo items, dresses, etc.

Monogramming for backpacks will be available!

Cell phone accessories and more!

Proceeds to benefit the Mission Hospital Adolescent Health and Wellness Program

Payroll deductions, cash and major credit cards accepted.

Open to the Public - Free Parking with Purchase

Sponsored by the Student Volunteers of Mission Hospital

Learn more about Providence St. Joseph Health

St. Joseph Health and Providence Health & Services have come together to create Providence

St. Joseph Health (PSJH). This partnership brings together two remarkable organizations with

rich heritages to serve more people, especially the poor and vulnerable. PSJH is a not-for-

profit health and social services system that will serve as the parent organization for more than

106,000 caregivers/employees who serve in 50 hospitals, 829 clinics and a comprehensive

range of health and social services across Alaska, California, Montana, New Mexico, Oregon,

Texas and Washington.

If you would like to learn more about Providence St. Joseph Health go to this web site:

HTTPS://sjh.box.com/v/psjh

Here you will find a list of subjects that have been addressed - the last one on the list is an

Overview Brochure that will answer many of your questions.

This milestone is about planning for the next generation, just as the Sisters of Providence and

the Sisters of St. Joseph did more than a century ago.

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Monthly Hours Report - - - - Pat Rudewicz, Hours and Awards Chair

As of June 30, 2016

Adults

Hours Worked 6,882

# of Adults 360

High School Students

Hours Worked 834

# of Students 180

2016 Year To Date Hours

46,449

Awesome Number!!

ATTENTION VOLUNTEERS:

Did you forget to sign in? Forget to sign out?

Worked at home??? All hours not recorded in the

computer (or in the folders if the computer is down)

need to be sent to: Pat Rudewicz at Email:

ptrudew@sbcglobal.net.

All hours must be submitted by the 2nd of the following

month to be recorded in the current month.

Hours submitted must include the DATE, HOURS &

SERVICE for proper crediting.

Why you should sign in - - - - - - - -

By signing in we let the hospital know how many

hours we have contributed to them.

Also it is important for the administration to know

who is in the hospital in case of an emergency.

As of

NEW ACTIVES Elizabeth Hart-Chambers SICU

Erica Garcia – PACU

Linda Starn – ER

Katlyn Boatman – ER/SICU

Linda Tajik – WWC

Anke Hintichsen – SICU

Sahar Shahidi - ARU

Alex Centala 7/18 SICU

RETURN FROM LOA

Noreen Dennison

Richard Dooley

Roy Braunstein

Majid Habibi

Edna Vaughn

Jeannie McCoy

Bill & Elvie Villanueva

LOA

Julia Armanyous

Vandana Atailwala

Pat Rudnik

Kevin Chung

Carol Cragg

Linda Del Porto

Vilma Estrada

Dorris Gildea

Leandra Jackson

Pat Jensen

Dennis & Judy McLaughlin

Marcia Millen

Brianna Moore

Phillip Nasser

Cindy Saliba

Pat Smith

RESIGNED

Bailey Daniels

Andrea Gallaher

Lauren Tellaferro

Judy Ann Santos

Carmen Sosa

Fred Schwartz

Elena Novak

Kelsye Linton

Jan Infield

Sharon Orff

Megan Johnson

Bea Ann Winters

Jeramie Aviado

Rene Turbi

Diane Bevard

Jan Borja

Shauna Raiszadeh

Shirley Dickter

Rosita Ojeda

Dorothy Smith-Rett

Ronna Kincaid

Auxiliary Office Liaison . . . . . . . . Cindy Hoffmann

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August Birthdays

8-1 Maria Quintero

8-1 Verl Nash

8-2 Marta Kin

8-3 John Barrett

8-3 Mary Kelleher

8-4 Linda Hardy

8-4 Mary Silvey

8-5 Sandy Whitten

8-5 Elizabeth Hart-Chanbers

8-5 Norman Towe

8-6 Paul Rudewicz

8-7 Kristina Kirkpatrick

8-8 Lupi Roth

8-10 Pat Pebley

8-10 Kathleen Smith

8-11 Ryan Ramos

8-11 Brenda Israel

8-12 Kyra Henderson

8-12 Carol Meade

8-14 Francis Kielty

8-14 Felicia Fong

8-15 Fran Higgins

8-15 Barbara Gershenson

8-16 Nancy Larrabee

8-16 Pauvin Swamy

8-18 Shirley Ryan

8-20 Olivianne Dao

8-21 Sue Schultz

8-22 Vicki Veal

8-23 Carol Crawford

8-23 Lou Seligman

8-24 Pat Petersen

8-25 Marguerite Adair

8-25 Patricia Hayward

8-25 Denice Legare

8-28 Sarah Bornstein

8-28 Shivani Tailor

8-29 Carole Daly

8-31 Suzie Day

8-31 David Miller

**********

Happy Birthday to You!!

September Birthdays

9-1 Janet Klein

9-2 Carol Tullie

9-2 Meghan Finn

9-3 Ayda Shamsian

9-3 Marcelle Rupp

9-3 Penny Young

9-4 Mandy Brown

9-4 Wanda Clough

9-8 Joanne Klausing

9-7 Karen Kenney Walsh

9-8 Linda Starn

9-9 Kay Bonn

9-9 Mona Kincaid

9-11 Mona Amirkhani

9-13 Nejood “Judy” Cotta

9-14 Natalie Braunstein

9-15 Karen Pesci

9-15 Mariam Khan

9-16 Ava Kargosha

9-17 Rosita Ojeda

9-18 Joan Dobbie

9-19 Dennis Rieger

9-20 Patricia Bauerkemper

9-20 Dominique Chung

9-21 Ali Zand

9-23 Claire Daniels

9-23 Shaheen Emami

9-23 Maristelle Maula

9-25 Stanley White

9-25 Debbie Davis

9-26 Elizabeth Herrera

9-26 Sara Khoshniyati

9-26 Alexandria Rosas

9-28 Jane Nelson

9-28 Hansa Shah

0-29 Moonisha Huq

***************

Ho - Ho - Ho Coming before you know it ——

The Holiday Bake Sale

Friday, Dec. 16th 7:30-4:00

Add this date to your Calendar!!!

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Two Places, One Mission Auxiliary Mission Statement

To extend and enhance health care ministry by providing volunteer services

which reflect the goals and values of the Sisters of St. Joseph, Orange.

Would you like your Newsletter online???

Please contact me - - - - Sue Goode Aux.newsletter2013@gmail.com

Auxiliary of Mission Hospital

Newsletter

August 2016

August 4 & 5 - $5.00 BACK TO SCHOOL SALE

*********************************

August 10 - GENERAL MEETING - 10:00 pm MCC

VOTING FOR OUR 2017 OFFICERS AND AN INTERESTING SPEAKER