u.s. women’s amateur ChampionshipNassau Country Club • Glen Cove, N.Y. • Aug. 4-10, 2014

conducted by the United States Golf Association

volunteer handbook

On behalf of Nassau Country Club, we welcome you to the 114th U.S. Women’s Amateur Championship. Our club is honored to be hosting this historic event, which dates back to 1895.

Hosting a national championship would not be possible without the efforts of many dedicated individuals. We want to extend a special thanks to you, our committee chairs and volunteers, who have dedicated your time and talents to ensure that we meet the high standards of a USGA championship.

The information set forth in this guide is for your reference, so please familiarize yourself with its contents. Please let us know if you have any questions or how we may do anything to enhance your volunteer experience.

Have a great championship!

welCome from Nassau Country Club

Doug Fletcher

Club Historian

General Co-Chair

Peter Quick

Club President

General Co-Chair

SM

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Contents

2 Championship Schedule

3 Contact Information

4 Important Addresses

5 General Information

6 Driving Directions

7 Parking & Shuttles

8 Volunteer Check-In & Reminders

9 Uniform & Credentials

10 Championship Dining Medical & Physical Therapy

11 Inclement Weather Policy Disabled Spectator Services

12 Mobile Phone Policy

13 Prohibited Items

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day starting time round/event

Friday, Aug. 1 ........................................ 12 p.m.-5 p.m ............................... Practice Round 1 7:30 p.m. Downtown Sounds hosted by the City of Glen Cove (see details below)

Saturday, Aug. 2 ................................. 7:30 a.m.-9:30 a.m. ................... Practice Round 2 12:30 p.m.-2:30 p.m.

Sunday, Aug. 3 .................................... 7:30 a.m.-9:30 a.m. ................... Practice Round 3 12:30 p.m.-2:30 p.m.

Monday, Aug. 4 ................................... 7:30 a.m.-9:30 a.m. ................... Stroke Play - Round 1 12:30 p.m.-2:30 p.m.

Tuesday, Aug. 5 .................................. 7:30 a.m.-9:30 a.m. ................... Stroke Play - Round 2 12:30 p.m.-2:30 p.m. 6:30 p.m.-8:30 p.m.................... Scoreboard BBQ (see details below)

Wednesday, Aug. 6 ............................ 8:30 a.m.-1:40 p.m. ................... Match Play - Round 1

Thursday, Aug. 7 ................................. 7:30 a.m.-10 a.m .......................... Match Play - Round 2 12:45 p.m.-2:10 p.m. .................. Match Play - Round 3

Friday, Aug. 8 ....................................... 1:45 p.m.-1:15 p.m ........................ Match Play - Quarterfinals

Saturday, Aug. 9 ................................. 10 a.m. and 10:15 a.m .................. Match Play - Semifinals

Sunday, Aug. 10 .................................. 8:30 a.m. and 1:30 p.m............... Championship Match (36 Holes)

Toast to the champion is held following completion of play Sunday, Aug. 10, on the Great Lawn. All welcome.

Please note that the USGA reserves the right to alter the schedule of play. If changes are required for any reason, most commonly delays caused by inclement weather, the USGA will inform players of revised times.

scoreboard bbQ, tuesday, aug. 5, 6:30 p.m. - 8:30 p.m. All are welcome to attend. Tickets are $15 per person and may be purchased the day of the event.

downtown sounds, Friday, aug. 1, 7:30 p.m. The City of Glen Cove invites you to visit downtown and enjoy a special celebration of the championship. Performance by Good Vibrations. Free admission.

Championship sChedule

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Volunteer Headquarters ................................................................. 516.316.5014

Championship Office ..................................................................... 866.212.2014

Nassau Country Club ..................................................................... 516.676.0554

Email: Volunteer@2014USWomensAM.com Website: www.USWamateur.org and www.2014uswomensam.com

www.Facebook.com/2014USWomensAM

@USGA #USWomensAm

The club’s Championship Office is located in the Paddle Tennis Hut, located near the Calamity Jane Halfway House and Short Game Practice Facility.

The office hours are:

Monday, July 28 – Thursday, July 31 ........................................... 9 a.m. until 5 p.m.Friday, Aug. 1 - Sunday, Aug. 10 ................................................... 6 a.m. until 6 p.m.

Championship information is also available at www.2014uswomensam.com or by calling 866.212.2014.

Volunteer Headquarters is located in a tent on the club’s Great Lawn, with the following hours of operation:

Friday, Aug. 1 ..................................................................................... 8 a.m. until 5 p.m.Saturday, Aug.2 ............................................................................... 5:30 a.m. until 5 p.m.Sunday, Aug. 3 ................................................................................. 5:30 a.m. until 5 p.m.Monday, Aug. 4 ............................................................................... 5:30 a.m. until 5 p.m.Tuesday, Aug. 5 ................................................................................ 5:30 a.m. until 5 p.m.Wednesday, Aug. 6 ......................................................................... 5:30 a.m. until 5 p.m.Thursday, Aug. 7 ............................................................................... 5:30 a.m. until 5 p.m.Friday, Aug. 8 .................................................................................... 10 a.m. until 5 p.m.Saturday, Aug. 9 ............................................................................... 6:30 a.m. until 5 p.m.Sunday, Aug. 10 ................................................................................ 6:30 a.m. until 5 p.m.

If you have questions about your volunteer assignment or have a conflict with a scheduled shift during championship week, please call 516-316-5014 or email Volunteer@2014USWomensAM.com

ContaCt inFormation

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1. Nassau Country Club 30 St. Andrews Lane, Glen Cove, NY 11542

2. General Parking Glen Cove High School, 150 Dosoris Lane, Glen Cove, NY 11542

3. Glen Cove Mansion - Official Hotel 200 Dosoris Lane, Glen Cove, NY 11542

important addresses

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autographs

Autographs are permitted during practice rounds. A “no autograph” policy is in effect throughout the championship rounds. Spectators should not approach a player for an autograph from the time immediately preceding the player’s starting time upto and including the completion of her round, including time when the player is at the practice range and practice green and on route to the first tee.

Camera policy

Cameras and camcorders are only allowed on site at Nassau Country Club for personal photographic use and without their cases during practice rounds, Friday, Aug. 1 through Sunday, Aug. 3. Credentialed members of the media are permitted to work inside the ropes and photograph the championship throughout the entire week.

Championship Groupings and starting times

Complimentary groupings and starting times sheets, which will be produced daily and include a course map, will be available at points throughout the championship grounds. lost and Found

Lost and found will be at the club’s Championship Office, located in the paddle tennis hut near the Calamity Jane Halfway House and Short Game Practice Facility.

restroom Facilities

Temporary restroom facilities will be located throughout the championship grounds. All locations include facilities for spectators with disabilities.

General inFormation

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For those attendees driving to the CLUB, HOTEL or GENERAL PARKING, directions are provided below:

From the Long Island Expressway, take Exit 39 to Glen Cove Road, heading toward Glen Cove.

to: General parking (at Glen Cove high school)

Proceed as to Hotel, except High School is at 150 Dosoris Lane, Glen Cove, NY 11542 (before Hotel on right).

to: nassau Country Club

1.) Proceed on Glen Cove Road for approximately five miles, bearing right at the fork onto Cedar Swamp Road.

2.) Proceed on Cedar Swamp through town; two lights past the railroad tracks turn right onto Pearsall Avenue. (St. Patrick’s Church is on the right-hand corner.)

3.) Proceed straight (do not bear left) to the stop sign (at RR Crossing).

4.) After the stop sign, drive straight toward the railroad station and bear right at the curve in the road; the golf course will be on your right side.

5.) This becomes St. Andrews Lane; the entrance to the club will be on your right. The club address is 30 St. Andrews Lane, Glen Cove, NY 11542.

to: the Glen Cove mansion hotel

1.) Proceed on Glen Cove Road for approximately 6.3 miles. End of road. Fire house is straight ahead.

2.) Turn right onto Glen Cove Avenue (becomes Brewster St., then School St).

3.) At approximately one half mile, turn left onto Dosoris Lane (school on corner).

4.) Proceed .9 miles to hotel on right. The hotel address is 200 Dosoris Lane, Glen Cove, NY 11542.

drivinG direCtions

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Parking for volunteers, club members and spectators will be provided in the General Parking Lot, conveniently located at 4 Glen Cove High School, 150 Dosoris Lane, Glen Cove, NY 11542.

Parking in the clubhouse lot is restricted to those with parking credentials issued by the USGA or Championship Office.

A parking pass will not be needed to access the General Parking Lot at Glen Cove High School. Shuttles are ADA compliant, air conditioned motor coaches.

Complimentary shuttle scheduleFriday, Aug. 1 - Sunday, Aug. 10A complimentary shuttle will be provided between Nassau Country Club, Glen Cove Mansion and General Parking, located at Glen Cove High School. Travel time is approximately 15 minutes.

Start Time Start Time Last Departure

(General Parking) (Glen Cove Mansion) (Nassau C.C.)

Friday, Aug. 1 ........................... 8:15 a.m ..........................8:18 a.m. ..............................9:04 p.m.

Saturday, Aug. 2 ..................... 5:15 a.m ..........................5:18 a.m. ...............................9:49 p.m.

Sunday, Aug. 3 ........................ 5:15 a.m ..........................5:18 a.m ................................9:49 p.m.

Monday, Aug. 4 ..................... 5:15 a.m ..........................5:18 a.m ................................9:04 p.m.

Tuesday, Aug. 5 ...................... 5:15 a.m ..........................5:18 a.m ................................9:49 p.m.

Wednesday, Aug. 6 ............... 5:15 a.m ..........................5:18 a.m ................................9:49 p.m.

Thursday, Aug. 7 ..................... 5:15 a.m ..........................5:18 a.m ................................9:04 p.m.

Friday, Aug. 8 .......................... 7:15 a.m ..........................7:18 a.m ................................9:04 p.m.

Saturday, Aug. 9 ..................... 6:15 a.m ..........................6:18 a.m ................................7:34 p.m.

Sunday, Aug. 10 ...................... 6:15 a.m ..........................6:18 a.m ................................8:04 p.m.

Shuttles will run every 15 minutes.

parkinG & shuttles

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volunteer Check-inVolunteers, other than player registration, volunteer caddies, security and medical personnel, will need to check in at Volunteer Headquarters, located in a tent located on the club’s Great Lawn, prior to reporting to their shift location.

Player registration, volunteer caddies, security and medical personnel may report directly to their post or designated check-in.

We would appreciate if volunteers would check in approximately 30 minutes before their shift’s starting time. Volunteers will need to allow approximately 15 additional minutes for the shuttle ride from the General Parking Lot located at Glen Cove High School, 150 Dosoris Lane, Glen Cove, NY 11542. The 30-minute lead time will allow volunteers to dine in the Volunteer HQ before their shift, collect any required equipment and report to the shift location.

remindersPlease check the weather forecast in advance of your shift and prepare accordingly. Remember to wear sunscreen, championship headwear and sunglasses. Also remember to bring rain gear for days when inclement weather is anticipated.

Volunteers who are working in stationary positions on the golf course may bring small armless chairs/umbrella stools to utilize during their shift. Please note that lawn chairs or folding chairs with arms are prohibited on the championship grounds.

While complimentary water will be available to championship volunteers, please bring a water bottle, if you feel you will need it during your shift. Your volunteer package includes a logoed water bottle.

on-Course volunteer transportation

While the U.S. Women’s Amateur Championship is accessible to disabled attendees, volunteers will not be allowed to take the disabled scooter carts on to the course during their shifts.

On-course volunteers are required to walk to their posts, with the farthest sections of the golf course a reasonable 10-minute walk on relatively flat terrain. We appreciate your support of this policy. If you feel that you will need additional time to report to your shift location on course, please check in more than 30 minutes prior to your shift time.

volunteer CheCk-in & reminders

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volunteer uniformsYour championship volunteer uniform package includes one championship golf shirt, one piece of headwear and a water bottle, plus the option of purchasing an additional shirt. You are required to wear your own pants, shorts or skorts in light-khaki with your uniform shirt when you are working in an official capacity, as it will identify you as a championship volunteer.

If you choose to wear headwear during your volunteer shift, we do request that it is a cap, visor or bucket hat provided with the volunteer uniform.

If your uniform shirt does not fit and you need a different size, please call 516.316.5014. We will do our best to exchange it for the proper size. However, we cannot guarantee that extra shirts will be available.

recommended FootwearIf your position requires you to work on the golf course, please remember to wear a comfortable pair of shoes in which you can easily walk. To reduce damage to the course, it is preferred that you not wear golf shoes.

CredentialsVolunteers will be required to wear their volunteer credential when they are working in an official capacity, in order to identify themselves as championship volunteers. The credential will also allow the volunteer to access the proper areas around the championship grounds and the clubhouse, and is required to dine in the Volunteer HQ tent.

Specific championship credentials will also identify U.S. Women’s Amateur players, USGA representatives, Championship Committee members, Nassau Country Club staff, etc.

Please note that general spectators will NOT be identified by any type of ticket or credential.

uniForm & Credentials

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volunteer mealsTo thank volunteers for their hard work and dedication to the championship, Nassau Country Club will provide complimentary continental breakfast and lunch to volunteers before or after each of their shifts.

Continental breakfast and lunch will be served in Volunteer HQ, and will be available each day from opening until 10 a.m. for breakfast, and 11 a.m. until 3 p.m. for lunch. Snacks, water and soft drinks will be available throughout the day. Please see page three for the daily schedule.

Championship ConcessionsConcessions will be available at the Calamity Jane Halfway House located next to Hole 10 tee. A water station will be located at the middle of the golf course near Hole 12 tee. Concessions will operate during practice rounds and championship play, Friday, Aug. 1 through Sunday, Aug. 10.

The Championship Committee would like to sincerely thank North Shore LIJ Health System for providing medical support for the championship by equipping and staffing the Medical Headquarters. Physical therapy services will be provided to players only by SoundSide Physical Therapy.

The Medical HQ will be located near the Driving Range. It will open one hour prior to the first starting time and close approximately 30 minutes after the last group or pairing finishes. Emergency medical personnel will also roam the golf course.

During your time on site, if you witness an individual who requires medical attention or if you are in need of medical attention yourself, please communicate the location and any details of the medical issue to the nearest championship volunteer or USGA representative with a radio and the medical team will respond immediately.

If you require medical attention please visit the Medical HQ. The medical committee is available to treat acute medical situations or provide preventative services (ex. wrapping of wrists, ankles, etc.).

Should you require follow-up care after being treated at the championship, the staff at the Medical HQ can provide assistance in scheduling the appropriate appointment.

Championship dininG

mediCal & physiCal therapy

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The USGA has a meteorologist on site monitoring the possibility of inclement weather. If inclement weather is approaching, special weather warning signs will be posted around the championship grounds and near the scoreboard. The warning will also be communicated to volunteers for dissemination to spectators.

Upon warning, spectators are advised to take immediate precautions PRIOR to play being suspended. In the event of a weather warning, please avoid open areas, hilltops, high places, isolated trees, tall objects, golf carts, metal objects, and wire fences.

If play is suspended for a dangerous situation, which will be indicated by one prolonged air-horn blast, spectators should close their umbrellas and seek shelter or return to their cars until play resumes. A limited number of inclement weather shelters, which will be open to spectators, are located throughout the golf course, as identified on the Groupings and Starting Times sheet.

Upon suspension, volunteers assigned as walking scorers and standard bearers will be directed to stay with their grouping or pairing, and will have a different suspension and evacuation procedure than general volunteers, who should return to the Volunteer HQ, where they will wait until play resumes.

inClement weather poliCy

Nassau Country Club and the USGA are committed to providing a positive, user-friendly experience for all spectators with disabilities and is pleased to provide the following services:

• Handicap-accessibleshuttleswillbeavailablefromGeneralParking, located at Glen Cove High School.

• Alimitednumberofmotorizedscooterswillbeavailable,onafirst-come, first-served basis, for spectators with disabilities, compliments of the USGA and Pride Mobility. In order to use the scooters, spectators will be required to complete a liability waiver. The scooters will be distributed out of the Transportation and Information Tent located on the clubhouse circle at the main entrance to the championship.

• Accessibletemporaryrestroomswillbelocatedthroughoutthechampionship grounds.

disabled speCtator serviCes

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Spectators are permitted to carry mobile devices (i.e., cell phones, smartphones) at the U.S. Women’s Amateur Championship and use them for limited purposes on the championship grounds, subject to the following restrictions: · All device volume controls must be set to “silent” or “vibrate” at all times.· Phone calls cannot be received or placed in any area that may disrupt play. · Photographs may ONLY be taken during practice rounds (Saturday-Sunday) and are only for non-commercial use. · Video and audio recording are not permitted at any time during championship week.· Texting, email and the use of mobile applications are permissible throughout all areas of the golf course but use should NOT disrupt players.

Violation of the above policy may result in immediate expulsion and loss of spectator privileges for the remainder of the championship. Volunteers are asked to avoid using mobile devices during a shift except in the case of an emergency. Players, USGA officials and staff members, Championship Committee members, and Nassau Country Club staff are permitted to carry mobile devices and use them, as needed, throughout the championship grounds.

Cell phone policy enforcementmarshalsMarshals will be the first line of enforcement. Throughout training sessions, the USGA or host club will inform marshals on the overall policy and encourage them to be proactive when dealing with spectators. For example: Marshals on the tees can make announcements to spectators prior to players arriving at the tee. If a marshal sees a spectator using a mobile device in violation of the policy, he/she can determine if this is a minor or major infraction. Minor infractionIf an individual violates the mobile device policy but does not actually disrupt play, the marshal should address that individual and ask that they immediately stop using the mobile device. Assuming the individual listens to the marshal instructions, no further action is warranted.

Major InfractionIf an individual violates the mobile device policy and that action disrupts play or the individual is confrontational about any warning, this will be deemed a major infraction. The marshal should address that individual and ask that they immediately stop using the mobile device. The marshal should also immediately call the marshal leadership for support.

The USGA does not want any marshals to get into a confrontation with spectators regarding this policy. If spectators do not follow marshal instructions, marshals should call the marshal leadership for support.

Championship mobile phone poliCy

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prohibited items

list oF prohibited items

· No Laptop Computers, Tablets and/or Full Size Computers (mobile devices are permitted)

· No Cameras (other than during practice rounds for personal non-commercial photographic use only)

· No Camcorders or other video recording devices

· No Bag larger than 6”WX6”HX6”D in its natural state

· No Signs, Posters and/or Banners

· No Televisions and/or Radios

· No Food and/or Beverages except for Medical or Infant Needs

· No Containers and/or Coolers except for Medical or Infant Needs

· No Pets (other than service animals)

· No Lawn and/or Folding Armchairs

· No Bicycles

· No Ladders and/or Stepstools

· No Metal-spiked Golf Shoes

· No Fireworks, Explosives, and/or Weapons (regardless of permit) including but not limited to firearms or knives Any other items deemed unlawful or dangerous by the USGA and/or Championship Personnel, in their sole discretion. All persons, their belongings, personal items and vehicles are subject to search.

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