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VISUAL CONTENT MARKETING: HARNESSING GLOBAL CONTENT TO TELL STORIES AROUND THE WORLD April 10, 2014 Christa Bukowski Global Manager, Digital Content Strategy

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Page 1: VISUAL CONTENT MARKETING · Content 1. Who Are Your Global Consumers 2. What is the Story You Want to Tell 3. Create Compelling Visual Content That Does Not Limit 4. Determine the

VISUAL CONTENT MARKETING: HARNESSING GLOBAL CONTENT TO TELL STORIES AROUND THE WORLD

April 10, 2014

Christa Bukowski Global Manager, Digital Content Strategy

Page 2: VISUAL CONTENT MARKETING · Content 1. Who Are Your Global Consumers 2. What is the Story You Want to Tell 3. Create Compelling Visual Content That Does Not Limit 4. Determine the

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Harnessing Global Content

1. Who Are Your Global Consumers 2. What is the Story You Want to Tell 3. Create Compelling Visual Content That Does

Not Limit 4. Determine the Best Platforms to Tell Your

Story. 5. Create a Strategic Communication Plan.

Page 3: VISUAL CONTENT MARKETING · Content 1. Who Are Your Global Consumers 2. What is the Story You Want to Tell 3. Create Compelling Visual Content That Does Not Limit 4. Determine the

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Global Consumer Journey

94% More Total views than advertising

without compelling images

46% Of beauty shoppers do not know which brand they will buy when

they start shopping

Page 5: VISUAL CONTENT MARKETING · Content 1. Who Are Your Global Consumers 2. What is the Story You Want to Tell 3. Create Compelling Visual Content That Does Not Limit 4. Determine the

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We’re Hardwired for Visual

Spain Population:

46.7 M

70% Of ad impressions are mobile

67% Of online consumers say clear

photos had an impact over product information and

customer ratings.

70% More pages per visit when

browsing with a tablet compared to a smartphone

Page 6: VISUAL CONTENT MARKETING · Content 1. Who Are Your Global Consumers 2. What is the Story You Want to Tell 3. Create Compelling Visual Content That Does Not Limit 4. Determine the

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We’re Using Devices Conducive to Visual All Day

Page 7: VISUAL CONTENT MARKETING · Content 1. Who Are Your Global Consumers 2. What is the Story You Want to Tell 3. Create Compelling Visual Content That Does Not Limit 4. Determine the

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Creating Visual Content Campaign Strategy

Page 8: VISUAL CONTENT MARKETING · Content 1. Who Are Your Global Consumers 2. What is the Story You Want to Tell 3. Create Compelling Visual Content That Does Not Limit 4. Determine the

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The Basis of The Story

Page 9: VISUAL CONTENT MARKETING · Content 1. Who Are Your Global Consumers 2. What is the Story You Want to Tell 3. Create Compelling Visual Content That Does Not Limit 4. Determine the

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The Story: Subtle Edge, Runway to Reality

Page 10: VISUAL CONTENT MARKETING · Content 1. Who Are Your Global Consumers 2. What is the Story You Want to Tell 3. Create Compelling Visual Content That Does Not Limit 4. Determine the

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Our Strategy: Align with Key KPIs

Acquisition & Reach

Engagement

Conversion

Awareness

Consideration

Purchase

Loyalty

CONTENT MIX GOALS CONSUMER BEHAVIOR

80% Desired content: Lifestyle, Beauty, Trends, Community Outreach, Fan Recognition

20% Promotions, Offers, Sales etc.

Page 11: VISUAL CONTENT MARKETING · Content 1. Who Are Your Global Consumers 2. What is the Story You Want to Tell 3. Create Compelling Visual Content That Does Not Limit 4. Determine the

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Creating Global Visuals

Page 12: VISUAL CONTENT MARKETING · Content 1. Who Are Your Global Consumers 2. What is the Story You Want to Tell 3. Create Compelling Visual Content That Does Not Limit 4. Determine the

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Distributing Across Platforms

Page 13: VISUAL CONTENT MARKETING · Content 1. Who Are Your Global Consumers 2. What is the Story You Want to Tell 3. Create Compelling Visual Content That Does Not Limit 4. Determine the

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Platform Specific Content

Become a Lifestyle Authority

Become a Lifestyle Authority

Be a Source of Entertainment

Stylized Product Trend / Shot Mani Monday hot

Product Shots BTS

Tutorial Campaign Related

How to: Get the BTS Look

Page 14: VISUAL CONTENT MARKETING · Content 1. Who Are Your Global Consumers 2. What is the Story You Want to Tell 3. Create Compelling Visual Content That Does Not Limit 4. Determine the

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Making the Most of Your Content Globally

Become a Lifestyle Authority

Become a Lifestyle Authority

Be a Source of Entertainment &

Inspiration

Connect with Consumers to Build

Relationships

AWARENESS PURCHASE CONSIDERATION

Get The Look Product Innovation

Themes

80% DESIRED CONTENT (relevant, informing/

entertaining)

20% PRODUCT & SALES MESSAGES ,

CONTENT MIX:

Events Conversational Content

Celebrations Trends

Design Mood Boards

Lifestyle Boards

Trend Driven Fan Polls Contests

Fan Appreciation Ask the Expert

Makeup Mavens

Trend Driven Content Series Brand Philosophy

UGC

Product Preview/First Look Curated Products

Trend Driven Get The Look

Exclusives Partnerships

Influencer, Blogger & Celebrity Collaborations

Street Style Editor’s Picks

Fans Wearing Avon Looks & Products

InstaMeets Promotions

Shoppable Videos

Page 15: VISUAL CONTENT MARKETING · Content 1. Who Are Your Global Consumers 2. What is the Story You Want to Tell 3. Create Compelling Visual Content That Does Not Limit 4. Determine the

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Making the Most of Your Content Globally

Become a Lifestyle Authority

Become a Lifestyle Authority

Be a Source of Entertainment &

Inspiration

Connect with Consumers to Build

Relationships

AWARENESS PURCHASE CONSIDERATION

Get The Look Product Innovation

Themes

80% DESIRED CONTENT (relevant, informing/

entertaining)

20% PRODUCT & SALES MESSAGES ,

CONTENT MIX:

Events Conversational Content

Celebrations Trends

Design Mood Boards

Lifestyle Boards

Trend Driven Fan Polls Contests

Fan Appreciation Ask the Expert

Makeup Mavens

Trend Driven Content Series Brand Philosophy

UGC

Product Preview/First Look Curated Products

Trend Driven Get The Look

Exclusives Partnerships

Influencer, Blogger & Celebrity Collaborations

Street Style Editor’s Picks

Fans Wearing Avon Looks & Products

InstaMeets Promotions

Shoppable Videos

E

N

G

A

G

E

E

N

R

I

C

H

E

M

P

O

W

E

R

Page 16: VISUAL CONTENT MARKETING · Content 1. Who Are Your Global Consumers 2. What is the Story You Want to Tell 3. Create Compelling Visual Content That Does Not Limit 4. Determine the

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Making a Global Content Strategy Work

Page 17: VISUAL CONTENT MARKETING · Content 1. Who Are Your Global Consumers 2. What is the Story You Want to Tell 3. Create Compelling Visual Content That Does Not Limit 4. Determine the

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Tip

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Page 19: VISUAL CONTENT MARKETING · Content 1. Who Are Your Global Consumers 2. What is the Story You Want to Tell 3. Create Compelling Visual Content That Does Not Limit 4. Determine the

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Tip

You can’t just ask customers what they want and then try to give that to them. By the time you get it built, they’ll want

something new.

(Steve Jobs)

Page 20: VISUAL CONTENT MARKETING · Content 1. Who Are Your Global Consumers 2. What is the Story You Want to Tell 3. Create Compelling Visual Content That Does Not Limit 4. Determine the

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Recap

2. Create A Story that has Global

Appeal

1. Know Your Customers Before You

Start Your Story

3. Create Compelling Visuals and

Deliver on the Appropriate Platform

4. Strategically Communicate Your Content to help reach your KPIs

Page 21: VISUAL CONTENT MARKETING · Content 1. Who Are Your Global Consumers 2. What is the Story You Want to Tell 3. Create Compelling Visual Content That Does Not Limit 4. Determine the

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Questions? Thank You! Christa Bukowski Global Manager, Digital Content Strategy [email protected] www.linkedin.com/in/christabukowski