vision mission strategy 111
TRANSCRIPT
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McGraw-Hill/Irwin © 2003 The McGraw-Hill Companies, Inc., All RighsReser!e".
What is Strategy?
• Large-scale, future-oriented plan for
interacting with the competitive
environment to achieve objectives
• ompany!s "game plan#
• $ramewor% for managerial decisions
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McGraw-Hill/Irwin © 2003 The McGraw-Hill Companies, Inc., All RighsReser!e".
'imensions of Strategic 'ecisions
• Strategic issues
• (e)uire top-management decisions
• (e)uire large amounts of the firm!s resources
• *ften affect the firm!s long-term prosperity
• +re future oriented
•sually have multifunctional or multibusinessconse)uences
• (e)uire considering the firm!s eternal environment
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/hree Levels of Strategy
10 orporate level
&0 usiness level.0 $unctional level
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3hibit 1-&4 Single-business $irms
P O M / R & D
s t r a t e g i e s
F i n a n c i a l /
a c c o u n t i n gs t r a t e g i e s
M a r k e t i n g
s t r a t e g i e s
H u m a n
r e l a t i o n ss t r a t e g i e s
C o r p o r a t e /
b u s i n e s s l e v e l
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3 1-&4 6ultiple business $irms
B u s i n e s s 1T p e t i t l e ! e r e
P O M / R & D
s t r a t e g i e s
F i n a n c i a l /
a c c o u n t i n gs t r a t e g i e s
M a r k e t i n g
s t r a t e g i e s
H u m a n
r e l a t i o n ss t r a t e g i e s
B u s i n e s s "T p e t i t l e ! e r e
B u s i n e s s #T p e t i t l e ! e r e
C o r p o r a t es t r a t e g i e s
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haracteristics of Strategic 6anagement
'ecisions
$unctional-
level
decisions
$unctional-
level
decisions
;mplement overall strategy
;nvolve action-oriented
operational issues
+re relatively short range
and low ris%
;ncur only modest costs
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haracteristics of Strategic 6anagement
'ecisions
usiness-level
decisions
ridge decisions at
corporate and functional
levels
+re less costly, ris%y, and
potentially profitable than
corporate-level decisions
+re more costly, ris%y, and
potentially profitable than
functional-level decisions
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McGraw-Hill/Irwin © 2003 The McGraw-Hill Companies, Inc., All RighsReser!e".
What is a ompany 6ission?
/he fundamental purpose that sets a
firm apart from other firms of its
type and identifies the scope of its
operations in product and mar%et
terms
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haracteristics of a 6ission Statement
• 3mbodies the business philosophy of the firm!s
strategic decision ma%ers
• ;mplies image firm see%s to project
• (eflects firm!s self-concept
• ;ndicates
• firm!s principal product or service areas
• primary customer needs the firm will attempt to
satisfy
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uestions +ddressed y a 6ission
Statement
• Why is this firm in business?
• What are our economic goals?
• What is our operating philosophy in terms of )uality,company image, and self-concept?
• What are our core competencies and competitiveadvantages?
• What customers do and can we serve?• @ow do we view our responsibilities to stoc%holders,
employees, communities, environment, social issues,competitors?
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omponents of a 6ission Statement
• Specifies basic type of product or service to be offered
• ;dentifies primary mar%et or customer groups to be served
• Specifies the technology to be used in production ordelivery
• (eflects the firm!s fundamental concern for survivalthrough growth and profitability
•(eflects the firm!s managerial philosophy• ;dentifies the public image the firm see%s
• Specifies the self-concept those affiliated with the firmshould have of it
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3 &-&4 Aractical 3amples of 6ission
Statement omponentsustomer-mar%et
/o anticipate and meet mar%et needs of farmers, ranchers,
and rural communities within Borth +merica C3B3DE
Aroduct-service
+6+D!s principal products are molybdenum, coal, iron
ore, copper, lead, 9inc, petroleum and natural gas,0 potash
phosphates, nic%el, tungsten, silver, gold, and magnesium
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3 &-& Ccontd0E
8eographic domain
We are dedicated to total success of orning 8lass Wor%s as
a worldwide competitor
/echnology
/he common technology in these areas relates to discrete
particle coatings CB+S@+E
oncern for Survival
;n this respect, the company will conduct its operations
prudently, and will provide the profits and growth which
will assure @oover!s ultimate success
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3 &-& Ccontd0E
Ahilosophy
Self-concept
oncern for Aublic ;mage
We are committed to improve health care throughout the world
Cater /ravenolE
@oover niversal is a diversified, multi-industry corporation
with strong manufacturing capabilities, entrepreneurial
policies, and individual business unit autonomy
We are responsible to the communities in which we live and
wor% and to the world community as well CFohnson G FohnsonE
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Bewest /rends in 6ission
omponents
• Sensitivity to customer wants
• "/he customer is our top priorityH#
• 3mphasis on etensive product safety programs
• oncern for )uality
• "uality is job oneH#
• 3mphasis on )uality in manufacturing
• Bew philosophy I )uality is the norm
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Bewest /rends in 6ission
omponents
• Statements of company vision
• 'eveloped to epress the aspirations of the
eecutive leadership
• Aresents the firm!s strategic intent
• "+ computer on every des%, and in every home,
running on 6icrosoft software#
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30 &-114 ;nputs to 'evelopment of
6ission Statement
;nside Sta%eholders
3ecutive officers
oard of directors
Stoc%holders
3mployees
*utside Sta%eholders
ustomersSuppliers
reditors
8overnments
nions
ompetitors8eneral
public
ompany
6ission
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/ypes of Long-/erm *bjectives
• Arofitability
• Aroductivity• ompetitive position
• 3mployee development
• 3mployee relations
• /echnological leadership
• Aublic responsibility
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ualities of Long-/erm *bjectives
riteria used
in preparing
objectives
+cceptable
$leible
6easurable6otivating
Suitable
nderstandable
+chievable
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8eneric Strategies
Low-cost Leadership
'ifferentiation $ocus
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30 7-.4 (e)uirements for 8eneric
ompetitive Strategies
8enericStrategy
ommonly (e)uired S%ills and(esources
ommon *rgani9ational(e)uirements
*verall ostLeadership •Sustained capital investmentand access to capital
•Arocess engineering s%ills
•;ntense supervision of labor
•Aroducts designed for ease in
manufacture•Low-cost distribution system
•/ight cost control•$re)uent, detailed
control reports
•Structured
organi9ation and
responsibilities•;ncentives based on
meeting strict
)uantitative targets
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30 7-24 (is%s of the 8eneric Strategies
(is%s of ost Leadership (is%s of 'ifferentiation (is%s of $ocus
ost leadership is notsustained
•ompetitors imitate•/echnology changes
•*ther bases for costleadership erode
Aroimity in differentiationis lost
ost focusers achieve evenlower cost in segments
'ifferentiation is notsustained
•ompetitors imitate•ases for differentiation become less important to buyers
ost proimity is lost
'ifferentiation focusersachieve greaterdifferentiation in segments
$ocus strategy is imitated
/arget segment becomes
unattractive•Structure erodes
•'emand disappears
roadly target competitorsoverwhelm segments
•Segment!s differences from
others narrow•+dvantages of broad lineincrease
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/ypes of 8rand Strategies
• oncentrated growth
• 6ar%et development
• Aroduct development
• ;nnovation
• @ori9ontal integration
• Jertical integration• oncentric
diversification
• onglomeratediversification
• /urnaround• 'ivestiture
• Li)uidation
•an%ruptcy• Foint ventures
• Strategic alliances
• onsortia
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@ori9ontal and Jertical ;ntegration
Strategies
Horizontal Integration
• ased on growth via acquisition of one or more similar
firms operating at the same stage of the production-mar%eting chain
Vertical Integration
• ;nvolves ac)uiring firms
• /hat supply ac)uiring firm with inputs CbackwardintegrationE or
• +re customers for firm!s outputs C forward integrationE
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30 7-
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6otivations for 'iversification
;ncrease firm!s stoc% value
;ncrease growth rate of firm
;nvestment is better use of funds than using them forinternal growth
;mproves stability of earnings and sales
alance or fill out product line
'iversify product line
+c)uire a needed resource )uic%ly
+chieve ta savings
;ncrease efficiency and profitability