viral sucks: sxsw edition
TRANSCRIPT
#viralsucks
i work in digital marketing. !
(worse: social media marketing) !
(for grandparents: we make internet)
#viralsucks
social graph / trending /l i k e s / f a n s / b r a n d advocates / viral / word of mouth / loyalty / peer-to-p e e r / s u p e r - f a n s / relationships / followers / influencers / evangelists
buzzwords
#viralsucks
social graph / tredning /l i k e s / f a n s / b r a n d advocates / viral / word of mouth / loyalty / peer-to-p e e r / s u p e r - f a n s / relationships / followers / influencers / evangelists
buzzwordsviral
#viralsucks
[translation] huge expectations
tiny budget
“let’s social old spice the viral hashtag on face-tube”
#viralsucks
happened when there was a fraction of the content being added as there is today.
early viral
videos:
source:source: http://www.slideshare.net/kleinerperkins/kpcb-internet-trends-2013#viralsucks
#viralsucks
25 events globally 100s of branded videos 2x search volume +100k video views owned “powerpoint karaoke” SEO rankings
delivered results:
#viralsucks
#viralsucks
put client’s face on the front page of Ad Age, Adweek, Mashable, TechCrunch and PSFK; win all the awards there are to win in advertising.
un-stated expectations:
#viralsucks
#viralsucks
pitched using buzzwords relied 100% on “organic” dist. did not align biz & digital metrics
our #fail:
#viralsucks
#viralsucks
Famous Korea’s Got
Talent
Famous Comedian
Famous Pop-Star
Gangam Style
1.9B Views
#viralsucks
#viralsucks
2.5M YouTube subscribers 1.6B Views (pre Gangam) Scooter Braun power-pop PR engine
other stuff:
source: http://www.10yetis.co.uk/how-gangnam-style-went-viral.html#viralsucks
#viralsucks
“If content is king then distribution is its powerful
Lady Macbethian wife.” !
-Yuri Baronovsky Happy Little Guillotine Studios
#viralsucks
of production budget on marketing
50%
source:source: http://anzmac2010.org/proceedings/pdf/anzmac10Final00336.pdf#viralsucks
#viralsucks
“50% of a programs’ success comes from the quality of the show; the other 50% comes from how it is promoted.” !
-Fred Silverman TV Executive (ABC, CBS, NBC)
source: http://anzmac2010.org/proceedings/pdf/anzmac10Final00336.pdf#viralsucks
#viralsucks
Takeaway: !
Brands making great content, have only finished half the job of publishing. !
#viralsucks
top branded video last month: 50M views
B-Dubs® monthly reach on Facebook: 50M people
#viralsucks
#viralsucks
planning testing, learning failing, improving posting every day, every week, every month
how did we get there?
#viralsucks
#viralsucks
content team: art & science
CONTENT PERFORMANCE
.40%
.35%
.30%
.25%
.20%
.15%
.10%
.05%
.00%
BWW
Beer/A
lcoho
l
Your
BW
W S
tory
Social
Med
ia
Featu
res
Sauce
s &
Seaso
nings
Spark
the C
ravin
g
Events
/ Holi
day
Promoti
ons
Trivi
a
Games
Menu
Fand
emon
ium
Footb
allica
December
January
#viralsucks
down to the hour
- !
2,000 !
4,000 !
6,000 !
8,000 !
10,000 !
12,000 !
0!50!
100!150!200!250!300!350!400!450!
8:00am! 9:00am! 10:00am! 11:00am! 12:00pm! 1:00pm! 2:00pm! 3:00pm! 4:00pm! 5:00pm! 6:00pm! 7:00pm! 8:00pm! 9:00pm!
Average Post Score!Average Impessions per Post!
Average Post Score* Average Impressions per Post
#viralsucks
Takeaway: !
Small changes every day will have much greater impact than trying to make the world’s best post.
!
#viralsucks
Our Goal: Increase fans; surprise and delight those who engage
Jack Link’s #tricksasquatch
#viralsucks
�52
Engaged Celebrities and Brands
James “Bobo” Fay Finding Bigfoot 19,574 Followers
Ranae Holland Finding Bigfoot 12,132 Followers
Mall of America Shopping Mall 28,689 Followers
Bubbles Trailer Park Boys 88,971 Followers
Tavarres King Carolina Panthers 27,118 Followers
James “Cowboy” Storm Professional Wrestler 144,506 Followers
SmartWool Apparel Company 15,090 Followers
#viralsucks
Confidential and Proprietary space150 ©2013�54*partner category provided by Datalogix
/ Hunting / Shooter Games / Action Games / Adventure Games
/ Horror / Science Fiction & Fantasy
/ Theme Parks / Skiing & Snowboarding / Action Sports
/ Motorsports & NASCAR
/ Camping & RVs / Fishing
/ Fast Food / Soft Drinks
Social ads targeted at fans, and their interests, amplified by newsfeed stories.
our push: spaceScore:
#viralsucks
1500+ answers 250 personal responses 2x Facebook comments 4x Twitter mentions +100k fans
delivered results:
#viralsucks
#viralsucks
content+distribution learn from failure
own the newsfeed
“i really think we can uber- pinterest the word of mouth”
in conclusion: