Vinculum e‐Retail Product Vinculum e Retail Product Presentation

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Hong Kong | Singapore | Malaysia | Philippines | India | USA |UK | Germany | Japan 

DisclaimerDisclaimer

f fThe data, information or material provided herein is confidential andproprietary to Vinculum Ltd. and its partner organization's and shall notbe disclosed, duplicated or used in whole or in part for any purpose otherthan as approved by an authorized official of Vinculum Ltd in writing Thethan as approved by an authorized official of Vinculum Ltd. in writing. Therecipient agrees to maintain complete confidentiality of the information;data received and shall take all reasonable precautions / steps inmaintaining confidentiality of the same however in any event not lessmaintaining confidentiality of the same, however in any event not lessthan the precautions / steps taken for its own confidential material. If youare not the intended recipient of this information, you are not authorizedto read, forward, print, retain, copy or disseminate this document or any, , p , , py ypart of it.

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AgendaAgenda

•About Vinculum

Introduction to Vinculum•Board of Directors•Global Footprint•Winning Team

Focus Areas

•Vinculum Suite of Products•Services

a. Implementation Services Focus Areas b. Application Development and Testing Services

•Business and IT Strategy Consulting

Vin e‐Retail •e-Retail Features•Building Blocks•Case Study

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About VinculumAbout Vinculum

Vi l i IT d d i f d d li i• Vinculum is a IT products and services company focussed on deliveringstrategic long‐term benefits to customers in Retail, FMCG, Logistics industries

• Our Products and Services are developed and implemented by leveraging ourdomain and business expertise which ensures predictable results in terms oftimely completion and within planned investments.

• We are headquartered in Noida and undertake business currently in Asia( Hong Kong, Singapore, Philippines, Indonesia, Malaysia, India), Europeg g, g p , pp , , y , , p(UK,Germany)

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Lines of BusinessLines of Business

•IT Products for Merchandising, Store

•Software Implementation Services for products like Oracle Retail suite, Microsoft  •Business and IT StrategyMerchandising, Store 

Systems, Master Data Management, Procurement, CRM, Ecommerce applications

,Axapta, Infor SCM, Oracle WMS, TMS…

•Application Development & T i i

•Business and IT Strategy Consulting 

Products Suite

Testing services

Services Business Consultingg

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Accel PartnersAccel Partners

• A prominent Venture Capitalist firm that funds companies with extraordinary technology entrepreneurs and seasoned management teams

• Helps in global expansion plans and to deepen product development capability

Some of the Accel partner’s funded companies:

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Board of DirectorsBoard of Directors

• Song Hoi See ‐ Angel investor Chairman Plaza Group ofSong Hoi See Angel investor. Chairman , Plaza Group ofCompanies ‐ Consistently rated among top 100 entrepreneurs inHong Kong

• Mahendran Balachandran ‐ Former Country General Managerin Apple India and SAARC COO in CoSystems. He serves on thepp yboards of position2, Dovetail, Inbiopro, Sconce, andMitra Biotech

• Venkat Nott  CEO  Vi l  S l ti   E t i   t t  • Venkat Nott ‐ CEO, Vinculum Solutions – Extensive startup experience having set up business operations of a US$ 6Bn Outsourcing giant in over 6 countries in Asia. 

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Board of DirectorsBoard of Directors

• Deepak Singla ‐ Head Retail PracticeDeepak Singla Head Retail PracticeFormer Business Unit Head – Leading  Top 4 outsourcers from India, Retail industry  Domain specialist

• Piyush Madan  ‐ Head Supply Chain PracticeF  B i  U i   H d  L di   T      f  Former Business Unit  Head ‐ – Leading  Top 4 outsourcers from India, Retail industry  Domain specialist

• Annajee Nott  ‐Head ConsultingEnterprise Architecture and Business Process Reengineering with 

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a number of clients globally

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Global FootprintGlobal Footprint

USAColumbia

GermanyFrance

U.K.Netherlands

London

PhilippinesColumbia

Hong KongIndia

Singapore

Malaysia

Philippines

Corporate Headquarters

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Winning TeamWinning Team

S   f  h    Gl b l D l  State of the art Global Development Center at Noida, India

450 member team450 member team

15 Project Managers

30 Experienced Project Leads

30 Industry Specific Functional ConsultantsConsultants

15 Business Consultants

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AgendaAgenda

•About Vinculum

Introduction to Vinculum•Board of Directors•Global Footprint•Winning Team

Focus Areas

•Vinculum Suite of Products•Services

a. Implementation Services Focus Areas b. Application Development and Testing Services

•Business and IT Strategy Consulting

Vin e‐Retail •e-Retail Features•Building Blocks•Case Study

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Products & ServicesProducts & Services• Vin MMS (Merchandise Management Systems)• Vin Stores (Back  Office System / Point of Sale)• Vin Stores (Back  Office System / Point of Sale)• Vin Procure (Procurement)• Vin e‐Retail (e‐commerce application)• Vin MDM (Master Data Management)

Products Suite

I l i  S i• Implementation Services• Localization, Customization, Integration and end to end implementations of products

• Oracle Retail Suite ( RMS, ORPOS, MFP, AVT, ORDM, EBIS, ASCP, Glog, Demantra)Demantra)

• Supply Chain Solutions ( WMS, TMS, Network Design, Route Planning)• Microsoft Axapta , Microsoft CRM

• Application Development and Testing Services• Custom Application Design, Develop, Deploy, Test and Support Services

Services

Custom Application Design, Develop, Deploy, Test and Support Services• Sales Force Automation, Mobile Application Development and Social Networking Custom Application Development

• Testing Practices

• C i  P l  P  I f t t   d T h lBusiness & IT 

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• Covering People, Processes, Infrastructure and Technology• Enterprise IT Architecture Design

Business & IT Strategy Consulting

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Best of Breed Products & Implementation Services 

Store Workforce Management

Profit Optimization Financials EnterprisePlanning

Consumers

Category ManagementProcurement (B2B) CRM

Kiosk

POS

E Commerce

Merchandising

Warehouse Management

Store Back Office

Route ProNetwork Design

Integration Platform

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Transportation Management

TechnologyPartners

Vinculum Products & Formats Suitability 

Product/ Hyper Super Convenience Apparel Health &  Specialty Product/FormatsSuitability

HyperMarket

SuperMarket

Convenience Apparel Health & Beauty

Pharmacy

Specialty 

Vin POS  

Vin BOS

Vin MMS

Vin MDM

Vin  Procure

Vin  e‐Retail

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AgendaAgenda

•About Vinculum

Introduction to Vinculum•Board of Directors•Global Footprint•Winning Team

Focus Areas

•Vinculum Suite of Products•Services

a. Implementation Services Focus Areas b. Application Development and Testing Services

•Business and IT Strategy Consulting

Vin e‐Retail •e-Retail Features•Building Blocks•Case Study

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Vin e‐Retail FeaturesVin e Retail Features• Integrated end to end web based backend fulfillment system for e‐Commerce 

retailers

• Helps from collating orders through multi sales channels to servicing the order p g g grequirements

• SOA based architecture with each process areas as separate componentsSOA based architecture with each process areas as separate components

• Java/Linux based platform independent solution

• The system is tightly knit with the Third Party Logistics and Financial System.

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• Pre‐configured and integrated to leading Ecommerce front end solutions

Vin e‐Retail Building BlocksVin e Retail Building Blocks

FulfillmentSales ChannelInterfacing Divisions

Online

Divisions

3PLMerchandise

Mater Management

Order Management

Warehouse Management

CRMMobile Financial

D tCRMCall

Center

Dept.

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Center

Merchandising Master Management Module

Product

Product

Product Vendor

Merchandising Master Management

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Order Management ModuleOrder Management Module

Order O d I Order OrderOrder Creation Order Import Order 

ListOrder

Consolidation

PO Management

Vendor Return

Sales OrderReturn

OrderFulfillment

Order Tracking

Order Status Upload

Order Closure

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Procurement managementProcurement management

PO Initiation

C i  P h

Type of OrderGoods 

Received

Made an Order Purchase

Consignment Purchase

Vendor StockVendor Stock

PO Creation PO Status Update

•Order Amendment•Partial Shipment•Short Closed

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Warehouse Management ModuleWarehouse Management Module

I t R

PO/Work

Z

Inbound Inventory Management Outbound Reverse 

Logistics

O dPO/Inbound Maint.

Order-Repair/Maint

Return

Zones&

Locations

Order Allocation

PO/ASN

Return Process Initiated

Return

Bin Mgmt

Inventory

Receiving

Delivery C

Picking

PO/ASN Maint. Item

Received

Inventory Ageing

Put Away/ Inventory  Order  Inventory return to

Challan /Invoice

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Cross Doc Management Fulfillment return to warehouse

CRM ModuleCRM Module

Ticketing/ Call center 

Management

Ticketing/ Call center 

Management

Marketing ManagementMarketing 

ManagementLoyalty 

ManagementLoyalty 

ManagementCustomer AnalyticsCustomer Analytics

• Service Request Logging•Customer Tracking•Automatic Escalation

•Customer Segmentation•Campaign Management•Customized Marketing 

•Membership  Program •Loyalty Program•Return/Store Credit 

•Opportunity Analysis•Campaign Effectiveness •Buying Behavior AnalysisAutomatic Escalation Customized Marketing 

Collaterals CreationReturn/Store Credit Program

Buying Behavior Analysis

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Key ReportsKey Reports

• Purchase order report

Create Pick List

Purchase order report• GRN ReportP h  R  

Pick List• Purchase Return report• Sales order report

GeneratePick Tasks• Delivery challan

• Inventory on hand balance reportDelivery ChallanCreation

Inventory on hand balance report• KPI Reports 

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Creation

Customer BenefitsCustomer Benefits

• One stop shop for• Scalable for larger • One stop shop for Order transactions

• World Class 24*7 infrastructure support

• Scalable for larger enterprise requirements

• Multi Currency/Multi lingual/ Multi country supportlingual/ Multi country operation support Scalability Reliability

•Return of marketing investment calculated for each sales channel

•Helps to improveH t d d l li bl

PerformanceEasy of Use

•Helps to improve productivity and reduce cost

•Dashboard support for measuring KPI

•Hosted model applicable•Minimum licenses implication

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Case Study – Leading Fashion R il   f I diRetailer of India

Customer Overview : A growing player in the Indian Retail Segment  Their business USP is focused Customer Overview : A growing player in the Indian Retail Segment  Their business USP is focused 

V l  D li dB i  P bl Vi l ’  S l ti

Customer Overview : A growing player in the Indian Retail Segment. Their business USP is focused towards delivering innovative products that enhance consumer experience and ensure high customer retention. Client is currently taking care of US and Europe market with offices in New Delhi and New York.

Customer Overview : A growing player in the Indian Retail Segment. Their business USP is focused towards delivering innovative products that enhance consumer experience and ensure high customer retention. Client is currently taking care of US and Europe market with offices in New Delhi and New York.

Vinculum implemented E‐Retail for end to end sales and order fulfillment solution. Clients' web site was also re‐built using  Vin‐

• Obsolete and de‐supported technology in the legacy applicationsM l H dli   f d t    

Value DeliveredBusiness Problem Vinculum’s Solution• Integrated retail 

management with central control

dsite was also re‐built using  Vin‐Commerce with a seamless integration with E‐Retail. Vinculum also provided comprehensive Business Intelligence platform on 

• Manual Handling of data across all levels

• Lack of analysis and reporting tools and forecasting

• Lack of customer information 

• Decrease in turnaround time • Increase in order handling 

capability• Capability to handle several 

categories of promotionsE‐Retail.Developed an integration layer for the two way synchronization of Sales transactions and Promotions between Magento 

• Lack of customer information on buying habits 

• Data Integrity issues• High Maintenance cost

categories of promotions• Assists management in taking 

strategic decisions by providing them with accurate and timely information

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Promotions between Magento and E‐Retail

y• Shrinkage control

TestimonialsTestimonials

“We have found their members to be customer focused, proactive and We have found their members to be customer focused, proactive and consistently willing to go for extra mile to meet our business needs. In depth understanding of the retail industry is one of the key differentiators of Vinculum. I would strongly recommend Vinculum Solutions for IT and IT led business initiatives.”

‐ IT Director GCH Retail Malaysia 

"W  h  f d Vi l  t   b  t  b   ti   d "We have found Vinculum team members to be proactive and technically / functionally very proficient. The engagement was successfully completed within planned timelines and budget. I would strongly recommend Vinculum Limited for Retail product strongly recommend Vinculum Limited for Retail product implementations, Oracle customizations, localizations or enhancements and other IT initiatives."

‐ Head of group IT Services (Asia), A. S. Watson 

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Head of group IT Services (Asia), A. S. Watson 

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