victoria police residential information kit

8/3/2019 Victoria Police Residential Information Kit

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Residential Information Kit

ccrimefraudburglarysfraudpersonalsafetelectroniccrimesafet


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Fraudulent behaviour or raud is an act that is dishonestor deceitul in order to obtain some unjust advantage oversomeone else. Fraudulent acts can involve thet, makingalse statements, evasion, manuacturing inormation or actso omission.

Identity TheftIdentity Thet is the thet and use o identiying personalinormation o a person, whether the person is dead oralive, and whether it is with or without the permission othat person.

How can it happen?The most common orm o identity thet in Australia is bythet o mail however there are a number o other ways itcan occur. For example: You might have your credit carddetails skimmed when you make a purchase, lose yourwallet or other personal eects, or have them stolen. Youcould inadvertently provide your details by phone or emailto what you think are legitimate business or have your

personal inormation stolen rom an unsecured website.Perhaps most unexpected o all, you could have youridentity stolen and used by someone you know and trust ariend, relative or work colleague.

Preventing ID Theft Secure all your personal inormation at home in a

lockable fling cabinet or sae Remove all personal documents such as registration

papers, drivers licences or utility bills rom your carincluding your glove box

Avoid giving personal inormation over the phone, bymail or on the internet. Make sure you know who youredealing with beore you give out personal inormation

Only provide the minimum inormation necessary tothose with whom you have initiated contact or whomyou have checked independently. Dont be araid to sayNO or seek urther advice beore disclosing anything

Carry minimal personal inormation on you. Never takedocuments like your passport or birth certifcate outsideyour home unless you really have to

Ensure you destroy all personal inormation beoreplacing old bills, bank records or expired cards in therubbish - tear, cut, shred or burn them

Use passwords on all your important accounts.

Passwords help provide extra protection to importantinormation such as credit card and bank accounts,phone and other utility accounts

Use a password that is not personal i.e. name o childor dog

Secure your mail. Ensure you have a lockable letterboxand only post mail at secure, ofcial post boxes. Makesure your mail box is large enough to accept and holdmail in the quantity and size you normally get. Removemail daily and i you are going away, have it collectedby a neighbour or held at the post ofce

Check billing and account records. By careully

checking all transactions on your banking and creditcard accounts, you may be able to detect potentialidentity raud early. Follow up i your bills or accountsdont arrive on time. Missing records or accounts couldindicate that your accounts have been taken by a thiewho has changed your billing address

Keep a list o all your account and credit card detailsin a sae place. Also make a list o contact numbers incase those account details are stolen, or i you lose yourwallet or purse. It is important to act quickly i personalinormation is compromised

Remove your name rom mailing lists. I you receive mailaddressed to you rom companies you have not had any

dealings with, or received pre-approved credit cardsthat you did not apply or, do not just throw these in therubbish and orget about them. Contact the company orcredit provider making the oer and ask that your namebe removed rom any urther mailing lists. Ensure thesedocuments are then destroyed

If you receive a bad credit rating after someonehas taken over your identity, it can take up to 6months and $4,000 to clear your name.

Reporting Identity theftIdentity thet should be reported to the local police. You

will need to provide all documentation necessary to assistthe police in investigating the crime. Depending on howyour identity has been used, you may also need to contacta range o other organisations. For example, driver licencestolen contact Vicroads; credit card stolen or new accountopened fnance provider (bank, etc); utility providers andretail stores. Contact the organisations concerned, as youmay be required to provide written documentation to eacho them to support your case and to establish that you arenot liable or any debts accumulated in your name.

The Australian Govt ID THEFT KIT provides a detailedpackage about identity thet. Contact the Attorney Generals

ofce, or go towww.ag.gov.au

Identity FraudDescribes the gaining o money, goods, services or otherbenefts, or the avoidance o obligations through the use oa alse identity and it includes countereiting and skimmingcredit cards; using stolen credit cards/card numbers;opening bank accounts in someone elses name (fctitiousor stolen identity), raudulently obtaining money, loans,fnancing, etc; raudulently obtaining benefts; and evadingpayment o taxes, levies, etc.

Credit Card FraudCredit card raud includes credit card skimming, using alseand stolen identities to obtain credit cards, as well as takingadvantage o ineective security systems to obtain internetbanking passwords and account particulars.

Preventing Credit Card Fraud Personally collect new or replacement cards

Contact your bank approximately two months prior toyour current card expiring and request to collect the newcard and / or PIN number in person rom the bank

Keep credit and debit cards secure Only carry

the minimal amount o credit or debit cards in yourwallet or purse. Dont leave your other cards sitting in anunsecured location i.e. top draw o bench, etc lock themaway in a sae or cabinet

FRAUD


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Keep PIN number separate to credit cardNever carry your PIN in your wallet with the ATM card.Besides breaching your contract with the credit cardprovider, it makes it easier or a criminal to access yourmoney

At ATM or EFTPOS machines, conceal the keypadwhen entering PIN numbers and be aware o shouldersurfng (people looking over your shoulder and watchingyou enter your PIN numbers, obtaining credit card

details, etc)

Use the same brand ATM machineTo avoid becoming a victim o ATM credit card raud,use the same brand ATM machine, so you will noticeanything dierent about the machine. Always check thecard slot (by grabbing hold o it and pulling) to ensurethere is nothing removable rom it i.e. skimmer. Be waryo people acting suspiciously at ATMs and avoid usingATM or EFTPOS acilities that look as i they have beentampered with

Always take your receipts with you

When using credit or debit cards, i you dont need thereceipt, either request No Receipt during the transactionor otherwise take it home and destroy it. Most ATM andEFTPOS receipts are truncated (some numbers missingin middle o 16 digit number), but a criminal may stillbe able to use the number i they can establish theremainder o the numbers

Never allow your credit or debit card outo your sightNever give your credit or debit card to a person to takeit away to process a transaction. Always attend with your

card to the point o sale to make the payment, and watchthe transaction being conducted

Order a copy o your credit card statementBy checking your own credit card statement regularly,you can oten catch any unauthorised activity. Report anyirregularities immediately to your fnancial institution

Reporting Credit Card FraudContact your fnancial institution immediately. You might alsobe asked to report it to your local police station.

Cheque FraudCheque raud has or many years been a popular crime orcriminals to access bank account unds. With the continuingstrong growth in the use o electronic payment methods,the use o cheques is declining, with the number o chequeswritten per person is now hal that o a decade ago.However, when cheque raud occurs, it tends to be highvalue, as cheques are used or large transactions such asproperty settlements and business transactions.

Preventing Cheque Fraud Write out your own cheques

Make cheques payable to a particular businessor individual

Record transaction details on the relevantcheque stubI one o your issued cheques is ever altered by araudster, you have record o the initial payee and value

Secure your cheque bookProtect your cheque book as i it was cash. Keep yourcheque book under lock and key. I a criminal locates acheque book during a burglary, they have been knownto randomly remove blank cheques rom cheque bookshoping to avoid detection

Do not sign blank cheques

Do not make cheques out to cashI the cheque is ever lost, stolen or given to a conman, itmakes it easy or a criminal to collect the money and run.

The cheque does not have to wait three to fve workingdays or clearance

Reporting Cheque FraudContact your fnancial institution immediately. You might alsobe asked to report it to your local police station.

Financial AbuseFinancial abuse is the illegal or improper use o an olderpersons money or fnances.

Research has ound that fnancial abuse usually occurs withother types o abuse, including physical abuse, emotional

abuse or neglect.Power o AttorneyIs where a person is appointed or a specifc/nominatedperiod o time to make fnancial or legal decisions oryou. This includes: making fnancial decisions in termso collecting income, banking, paying bills, selling orrenting your home, paying or aged care, etc and/or tomake medical treatment or interventions, meals on wheels,arrange personal care, transer you to more suitableaccommodation, etc.

Enduring Power o Attorney

Is where a person nominates someone to make decisions orthem in the event they lose the capacity to make decisionsor themselves. The person chosen to be an Enduring Powero Attorney must have the ability and capacity to look ateryour fnancial aairs and make decisions on your behal.I you cant fnd the appropriate person to take on thisresponsibility, consider speaking to a reputable solicitor orthe State Trustees.

For urther inormation and assistance

ID Thet KitAttorney Generals Ofce

02 6250 6666www.ag.gov.au

Senior Rights VictoriaPhone 1300 368 821

www.cotavic.org.au/seniors_rights_victoria

Ofce o Public AdvocatePhone 1300 309 337 or

www.publicadvocate.vic.gov.au


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What is E-crime?Electronic Crime or E-Crime involves the use o electronicdevices, such as computers or storage devices etc to commitan oence.

Types of E-CrimeElectronic crime includes electronic money laundering, the

disemmination o oensive content including pornographyand deamatory racial hate material, electronic vandalism,sales and investment raud, lottery scams, illegal interceptionand transer o digital inormation, harassing emails, cyberstalking and identity related crime.

Internet Banking FraudFraud or thet committed using online technology by illegallyremoving money rom a bank account and/or transersmoney to an account in a dierent bank. Internet bankingraud is a orm o identity thet and can be made possiblethrough a number o techniques, including:

Phishing emails claiming to be rom banks Trojans

Key logging programs (Worms)

Thet o data bases

Man in the middle attacks (when the connection betweena client and a host /server is compromised)

Preventing e-crime Phishing reers to the use o spam emails claiming to be

rom a bank. In this way, criminals fsh or legitimatebank customers logon inormation, including name,account details and passwords.

Banks do not send such emails to their customers.

Treat phishing emails as spam and delete them withoutopening. Spam emails are a proven method ordistributing viruses and other unwanted programs

It is important to make others aware about these emailsand encourage them to never respond to requests orpersonal details

Banks will never send emails to their customersrequesting the details asked or in phishing emails

Change your internet banking passwords regularly

Check your bank and credit card records on a regularbasis

Notiy your bank immediately o any unauthorisedtransaction

On-line Shopping - Consider the below:On line shopping is a convenient and oten rewardingway to shop, however to reduce the risk o on line raud,deceptions or misunderstandings there are several thingsyou can do to protect yoursel.

Beore clicking I agree or handing over your credit carddetails you should ask your sel some important questions.

1. Research companies beore sending payments2. Do I really know what I am buying?3. Identiy delivery and return policies, including warranty

details4. Keep a written record o your purchases and check

them against your bank statementThen ask yoursel:

5. Are there any extra ees or charges postage orexample?6. Is my transaction secure?7. When will my goods arrive?8. What happens i I am not satisfed with my purchase?9. How will my personal inormation be treated?10. Have you taken steps to protect yoursel rom online

scams?

The main risks involved with shopping online are:

1. Personal Credit Card Inormation may be intercepted andused raudulently.

2. Cyberspace companies on the internet may appear tobe bigger or more credible than they really are.This means you risk:

Dealing with bogus companies

Buying products that are misrepresented or oinerior quality and

Paying hidden ees and charges.

On-line Auction Fraud:

There are two main styles o internet auction:

1. Market Place Internet Auctions: The business that runsthe website is not directly involved in the auction process.It simply provides a orum and rules or buyers and sellersto deal with each other through the bidding process, orexample, ebay

2. Traditional Auctions: Instead o conducting an auction inperson, an auction house uses a website to sell goods onbehal o a vendor.

Buying rom another person rom an auction website is notthe same as buying rom a business online or a shop. Youshould be aware o how your rights may dier and whatprotections are available to you.

What can I do to protect myself? Read and understand the sae trading guidelines oered

to you by the auction website you are using. Follow theirrules and tips or a saer shopping experience

Choose a secure password to protect your personaldetails

Make payment via third party payment acility i.e. eBayuse PayPal. The reason why so many alleged raudsoccur on eBay is because people try to save

ELECTRONIC CRIME (E-Crime)


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money by not using a payment acility and make otherarrangements to pay into a nominated bank account.

Do not agree to do business privately outside the auctionsite. This is a tactic oten used by scammers and youmay not be covered by any raud protection oered bythe website

Do not send goods beore receiving payment

I you believe you are a victim o on-line auction raud,

you must frst attempt to resolve your dispute withthe online auction website through a ormal disputeresolution process

To assist police at a later stage, it is important that youkeep the original email in your inbox

Police only investigate criminal matters, not civil matters

Preventing E-Crime FraudBreaches in security and lack o awareness are theundamental causes o E-crime. Many people unwittinglycreate opportunities or oenders by not keeping up todate with the ever-changing technology in the marketplace.Sharing personal inormation, passwords and other datamay also lead to serious lapses in security resulting inraudulent activity.

What can you do to Prevent E-Crime Fraud?

Secure your computer by: Installing frewall sotware

Installing virus protection sotware

Installing spyware detection sotware

Frequently update all sotware patches

Consider having password access only.

Data SecurityMore and more businesses and individuals are takingadvantage o computer technology as it becomes morewidely available and aordable. This has led to an increaseo unauthorised use o data, such as confdential, personalor sensitive inormation. It is important to saeguard yourdata at all times. This can be done by transerring your datato a CD or zip drive, also known as data backup.

PasswordsPoor password security is a major cause o computer raud.

Store your passwords and other personal inormation on

a separate storage device rather than on the computershard-drive.

Dont share identifcation numbers and passwords

Change passwords on a regular basis

Dont use the same password on dierent accounts.

When choosing a password, dont make it personal (i.e.child or dogs name, date o birth, telephone numbers,etc), a good criminal could work it out very quickly.Select a combination o capital letters, lower case,numbers and symbols. i.e. Bjr7!hT

I you must write it down, dont leave your password ona sticky note attached to the computer

Internet Transactions Always check your bank account transactions and

balances and report any discrepancies immediately toyour fnancial institution

Dont automatically click boxes beore reading thecontents o any statement or agreement.

Consider the use o a third party to hold payment in trustuntil you receive an item purchased via an online auctionsite. i.e. PayPal

At Home Beware o children who may turn o frewalls and virus

protection when playing games online or downloadingmusic, as this makes it quicker and easier.

Beware o children accessing adult sites, chat rooms oremail rom dubious sources. Ensure your computer is setup to prevent assess to these types o websites.

Keep your computer in the amily room so that you canmonitor its use.

Avoid opening unsolicited emails (they may containviruses). Delete them immediately and do not respond.

Do not automatically divulge personal inormation toanyone who has solicited contact with you, withoutchecking their credentials.

IMPORTANT - Keeping original, oensive, menacingor harassing emails can help the police track down theoender.

For further information and assistance

Australian Competition &Consumer Commission (ACCC)

Telephone 1300 302 502 or

www.accc.gov.au

SCAMwatchTelephone 1300 795 995 or

www.scamwatch.gov.au

Victoria PoliceTelephone 9865 2470www.police.vic.gov.au


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WHAT ARE SCAMS?

Scams are designed to trick you into giving away yourmoney or your personal details. Scams come to you inmany orms by mail, email, telephone, over the internetand door-to door. There are several methods scammers useto steal your money or personal details.

SCAMS TARGET YOU PROTECT YOURSELF

Most scams need you to do something beore they canwork like providing your personal inormation or sendingmoney..DONT RESPOND

Great Promises

Scammers try to suck you in by promising things like greatprizes, true love or easy money. Beore scammers deliveranything, they will ask you to send money or give themyour bank account or credit card numbers or other personaldetails. They never deliver what you expect and always rip

you o.

Requests for your personal details

Scammers pretend to be legitimate banks or businesses.They approach you out o the blue with leaets, letters,emails, websites or phone calls with requests that seemlike the real thing. They will give a reason as to why youneed to provide them with your personal details, like yourcredit card number, password, bank account etc. Genuineorganisations dont usually make such unsolicited requests.I you provide your personal details they could steal yourmoney and your identity could be stolen.

WHY DO SCAMS WORK?

A scam succeeds because it looks like the real thing.Scammers are manipulative they push your buttons toproduce the response they want. Dont let scammers stealyour money and personal details protect yoursel.

SCAMS TARGERT EVERYONE

Protect Yourself

There are no guaranteed get-rich-quick schemes the onlypeople who get rich are the scammers.

1. DONT respond to oers, deals or requests or yourdetails. Stop. Take time to independently check theoer.

2. DONT rely on glowing testimonial: fnd solid evidencerom independent sources (not those provided with theoer)

3. ALWAYS type in the address o a website o a bank,business or authority in which you are interested itssaer.

4. ALWAYS look up phone numbers in an independentdirectory when you wish to check i a request or oeris genuine.

5. NEVER click on a link provided in an unsolicited emailas it will probably lead to a ake website designed totrap you.

6. NEVER use phone numbers provided with unsolicitedrequests or oers as they probably connect you to akeswho will try to trap you with lies.

7. NEVER respond to out o the blue requests or yourpersonal details.

8. NEVER send money or give credit card, account orother personal details to anyone who makes unsolicitedoers or requests or inormation.

Dangerous myths about scams

Busting the ollowing common myths will help reduce yourchances o being scammed.

MYTH: The government vets all companies and business,thereore any oers you receive are romlegitmate organisations.

FACT: Scammers are criminals. They act illegally andcan contact you rom anywhere in the world.

MYTH: All internet sites are real and legitimate.

FACT: Fake websites can easily be set up to look like thereal thing, including bank and / or governmentlogos.

MYTH: There are short cuts to wealth that only a ew

people know.FACT: They wouldnt be telling their secrets to you.

MYTH: Scams only involve large amounts o money.

FACT: Some scammers target large numbers o peopleor small amounts o money. It all adds up to a loti they succeed.

MYTH: Scams are always about money.FACT: Some scams try to steal your personal inormation

to sell or get more than just your money.

Fight the scammers

Dont respond

DOOR TO DOOR SALES

People in country and suburban Victoria are oten rippedo by y-by-night tradespeople oering cheap; today onlydeals or work on their homes including painting and roorepairs.

Many o these traders are dodgy they travel rom placeto place, using undue pressure to orce people to agree tohaving work done and to hand over cash up ront. Theyoten take the money and run, leaving unfnished or shoddy

work.

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Can you pick the dodgy door-to-doortradesperson?

NO. You cant just tell by looking at their aces, but thereare a ew simple signs to look out or. These traders:

Knock on your door Oer very cheap home repair services such as

driveway resuracing, roo repairs or painting Ask or cash up ront Put pressure on you to do the work that day

Have no proo o identity or allow customers no time tocheck their credentials

May oer to drive you to the bank to get the money Usually disappear leaving a shoddy, unfnished job

Dont be tempted by unexpected cheap oers. Only useestablished tradespeople that give written quotes.

Protect Yourself

I you are looking to get work done on your home, youshould: Shop around and know what you want

Ensure that you obtain written quotes, even or minorjobs

Dont sign any agreement until youre ready Ask or addresses or contact details o other clients.

Remember, ALL door-to-door sales people must:

Show identifcation that includes their ull name, thename o the business they are representing (i any) andtheir business or home address

Provide written quotes, lists o work to be completed anda 10 day cooling-o period

Not demand payment beore the end o the cooling-o

period.Take Action

When a dodgy door-to-door tradesperson calls on you: Say no! Take down as much inormation as you can, such as

name and vehicle registration Warn your riends, amily and neighbours Report them to Consumer Aairs Victoria on

1300 55 81 81

DO NOT CALL REGISTER

Why has the Do Not Call Register been set up?The Do Not Call Register has been set up in responseto increasing community concern about the growth inunsolicited telemarketing calls.

Which numbers can I list on the Do Not CallRegister?

You can list your Australian fxed line and mobile numberson the Do Not Call Register, provided the numbers are usedprimarily or private or domestic purposes.

How does the register work?

Under the Do Not Call Register Act 2006, telemarketers cancheck their calling lists against the Do Not Call Register. I

a telemarketer calls a number on the Do Not Call Register,they may be in breach o the Act, and may ace penalties.

Will it stop all telemarketing calls?

Registering your telephone number on the Do Not CallRegister will not stop all telemarketing calls to your number.Some organisations operating in the public interest areexempt rom prohibition on making telemarketing calls. Youcan also still receive calls rom market researchers.

When will calls start to reduce?

From the time you register your number, it may take up to 30

days or individual telemarketing agencies to recognise yourregistration, and stop calling your number.

Three ways to registerIts free, quick and easy

ONLINE

www.donotcall.gov.au/

PHONE

Register easily by phone on1300 792 958

POST

Download a postal application and send it to:Do Not Call RegisterPO Box 42North Melbourne VIC 3051Registration orm also available inItalian Greek Chinese Arabic Vietnamese

(

8

*

For further information and assistancewww.scamwatch.gov.au

or call SCAMwatchon 1300 795 995

For TTY service call 1300 303 609


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Having your home broken into can be an extremelydistressing experience. Many people eel violated withthe thought o a stranger going through their personalbelongings. Some amilies can eel vulnerable and earulor weeks and sometimes months ater the burglary.

There are however, simple and eective measures you can

implement to signicantly reduce the incidence o burglaryat your home.

To determine how secure your home is, think like a burglar.From the outside o your home, consider how dicult itwould be to break in. Careully observe any items orobjects in your yard that could oer assistance to a would-be thie. Are there any tools lying around your yard thatcould assist in prying open a window, are there any ladderslaying beside the shed, or are trees and shrubs concealingwindows providing cover or a burglar while they breaks in?

Rural and semi rural properties present additional problems

when considering home security. By implementing theollowing strategies you may reduce the chances obecoming a victim o crime whether you reside in a city,town or rural property.

Mail Box

An overfowing mailbox can be a sign that you are awayrom your house. I you are away, make sure your mailboxis cleared regularly and that you cancel the delivery oyour newspaper. The post oce can assist by holding orredirecting your mail.

A lock on your letterbox can prevent the thet o your mail.This can reduce the incidence o Identity Thet and havingyour personal identity assumed and used by someone elseor nancial gain.

Rubbish

Dont leave boxes rom newly purchased goods on thenature strip. Break up large boxes and place them in therecycling bin. Ensure you shred or destroy all personalinormation on bills and banking statements beore placingin the recycle bin.

A rubbish bin let out well ater rubbish collection canindicate that you are not home. Ask a trusted neighbour tobring your bin in i you are going away.

Fences

Your ence should not provide an opportunity or oendersto hide behind. The ence should allow passers by andneighbours to see what is happening in your ront yard.

Secure strong locks and gates and keep them in goodrepair. Gate hinges should have capping hinges so they

cannot easily be removed.

Ensure your side gates are locked with a quality padlock.

Wheelie bins located near gates can make a good ladderor a thie.

Garden

Trees and shrubs should be trimmed around windows anddoors as this provides concealment or burglars whenbreaking into your home. This also allows passers by tonotice any suspicious behaviour at your home.

Ensure your garden is well maintained to ensure yourproperty looks lived in. I you are going away on holidayshave a trusted riend or neighbour mow your lawn.

House Number

Your house number should be clearly visible rom the streetor road to allow quick identication or emergency servicesand postal services. You may consider painting yournumber on the street kerb.

Meter Box

Ensure your meter box is secured but allows or the meterto be clearly read by the relevant authority. You can lockyour meter box as long as you provide a key to the serviceprovider.

Neighbours

Get to know your neighbours. Knowing your neighboursis a key element to home saety and security. Report anysuspicious behaviour in your neighbourhood to police at thetime on 000.

Lighting

Ensure your home is adequately lit. Consider the installationo external sensor lights. Correctly positioned lighting can bea deterrent to potential thieves as it increases the likelihoodo being detected. Do not light areas that are concealed asthis can assist an oender breaking into your home withoutthe need or a torch!

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Alarms

A properly maintained and monitored alarm system can bean eective deterrent to oenders. Your alarm should haveboth visual and audible warning devices and be linked toa reputable monitoring agency. There should also be abattery back-up system to your alarm. Remember to changeyour battery regularly. I you are broken into an alarmrestricts the amount o time an oender is willing to spendinside your property which reduces the amount o property

they can steal.

Doors and Windows

A security screen door can provide an additional level osecurity and should comply with Australian Standards.

All external doors should be o solid construction andpreerably have a solid core. The door rame should besturdy and ree rom rot.

All external locks should be tted with deadlocks conormingto Australian Standards. Doors should not be deadlocked

when you are inside the premises to allow or ease oescape in the event o an emergency; however it is a goodidea to lock your house when you are outside gardening etc

Locks can be keyed alike to allow you to have a singlekey or all locks. Do not leave keys hanging visibly on keyhooks.

Ensure all doors and windows are locked prior to leavingyour house unoccupied. A large percentage o burglariesreported to Police indicate that burglars entered through anunlocked door or window.

Sliding patio doors are vulnerable to orced entry and canbe lited rom their tracks. Fitting patio bolts to your doorwill help prevent this method o entry.

Windows should be secured with key locks or securitygrilles. Window rames should be sturdy and woodenrames ree rom rot.

Your ront door should have a door viewer (or peep hole) sothat you can identiy visitors beore opening the door.

General Security

Vary your routine dont have set days when you leave yourproperty, such as a regular day to town or set times whenyou walk the dog etc.

Strangers and/or strange vehicles should be noted whenobserved in an area. Write down a description o theperson or vehicle including registration number, make,model and colour and call the police on 000.

On arms locate stockyards or loading ramps away rompublic roads or main entrances to your property. Keep themlocked when not in use. Ensure loading ramps are storedout o sight when not in use.

Avoid leaving stock in holding paddocks adjacent tostockyards i the yards are not in sight o the homestead.

Consider using CCTV so you can watch arm animals insheds or yards rom your home. This can be especiallyuseul during lambing or shearing seasons.

When leaving your home leave a battery operated radioon tuned in to a talk back station ensure that it is tuned incorrectly and dont have it too loud as this makes it obviousthat you are not at home.

Internal Security

Safes

A sae that can be well concealed, axed to the fooror embedded in oundations can save your personalpossessions in the event o a burglary. A sae should beused or personal documents as well as jewellery and otheritems o value. A sae that is re resistant gives addedprotection.

Marking Property

Property that has been marked with your personalidentication is a deterrent or thieves as it is harder or themto sell. It also assists police in recovering your property.

You can mark your property such as TVs, DVD players,Ipods, mobile phones, CD player, cameras etc with an

engraver or an ultra violet pen. Your local police orNeighbourhood Watch group can assist, or you canpurchase inexpensive engravers or U.V pens rom mosthardware stores.

Your property should be marked with your licence numberprexed with a V or Victoria.

Farm tools, machinery and equipment should be engravedor stamped in two locations: one clearly visible and theother in a hidden location.

Livestock MarkingEnsure all animals are marked or identication by tattooing,reeze, hot iron or electrical branding.

Keep an accurate record o all marked stock withphotographs and descriptions. Records should include allbirths, deaths and identication numbers o livestock.


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Bikes

Engraving pushbikes is also very important. Ideallyengraving should be done on the bottom o the bike wherethe pedal joins the rame. Photograph the bike and recordserial number, brand, make, colour wheel size & value onthe property inventory orm in this kit.

Photographing Property

Property that cannot be marked should be photographed

eg, jewellery, antiques etc. Place a ruler beside the itemwhen photographing to give an idea o size.

Serial Numbers

Record the serial, make and model numbers o all items ovalue. Use the property inventory orm in this kit and then

secure the orm with your valuable documents.Keys

Store your keys out o sight and in a sae place. I keys arelet on display on a key holder a burglar may take themto provide access to your house at a later time, and mayprovide the burglar with your car as the get away vehicle.

Personal Information

Secure all your personal inormation in a lockable flingcabinet or sae. Your bills contain your account numbersand can be used as proo o identity in certain situations.

File your bills securely rather than leaving them displayed onthe ridge or noticeboard etc.

Dogs

A dog may be a deterrent or burglars. Your dog should bekept secured behind adequate encing or other restraint andnot allowed to roam outside your premises.

Mobile Phones

Stolen mobile phones may be blocked by your serviceprovider to render the phone useless to others on allAustralian networks, even i a new SIM card is used. Allmobile phones have an IMEI number. The number is locatedon the phone and also on the box that it came in. You willneed to record this number and in the event o your phonebeing lost or stolen, contact your service provider and quotethe IMEI number to have the phone blocked.

1. I your mobile phone is out o service range and youneed assistance rom Emergency Services (Police, Fire,Ambulance), dial 112 (rom mobile phones only).

Going on Holidays

I you are going away or an extended period o time,police strongly advise that you get a riend or relative tohouse sit. Alternatively there are proessional servicesavailable and can be located in the phone book or on theinternet.

Absence rom Residence orms provide police with useulinormation while you are away and your area canbe included in routine police patrols. An absence romresidence orm has been included in this kit. Please takethe time to fll in the details and return it to your local policestation beore you go away on holidays.

Screened Tradespeople

There are online directories that provide a list oindependently pre-screened tradespeople who you caneel sae letting into your home. All listed tradespeopleare required to undergo police checks and fnance checks

in order to be a member. Alternatively use a ranchisedservice. Franchisees must undergo police/credit checks withthe Head Ofce beore using their brand name.

I have been broken into What now?

I you believe someone is still in the house, do not enter andcall police on 000. Do not try and apprehend an oenderas they may be carrying weapons and they may alsobe unpredictable. From a sae distance write down anydescription o a person or vehicle and notiy the police.

I you come home to fnd your house broken into take a

deep breath! Call 000 or ring your local police stationto report the matter. DO NOT TOUCH ANYTHING theoender may have touched. Forensic evidence can beeasily destroyed so it is important to keep children and petsout o the way.


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The process or police attendance can vary according to thearea in which you live. In some areas a crime desk memberwill attend to take reports, fngerprints, photographs, andcollect other orensic evidence. In some cases police in adivisional van will attend to take a report and detectivesmay attend to look or orensic evidence.

Commence writing a list o items stolen. Police will needthe model, serial numbers and the colour o the item. I younotice additional property that was stolen ater the policehave let, fll in the property orm provided in this kit andtake it to your local police station.

Speak to your neighbours and ask i they saw or heardanything.

You will need to contact your insurance company andrequest a claim orm. Property reported stolen to yourinsurance company should be the same as the inormationyou provide to police.

Locating Stolen Property

Stolen property can sometimes be located through secondhand dealers. It is recommended that you check withsecond hand dealers both in and out o your area, also e-bay, the Trading Post, and the Classifeds. I you locate yourproperty please advise the police ofcer investigating yourburglary or the local Criminal Investigation Unit.

Police will notiy you i your property has been located, and

i an oender has been charged with the oence.

For Further Assistance or Information

Victims of Crime Helpline:Everyone reacts and deals with being a victimo crime in their own way. I you eel you arenot coping and need help, contact a VictimSupport Ofcer on 1800 819 817 orwww.justice.vic.gov.au/victimsofcrimeThey can provide over the phone assistance and reerralsto useul contact services and agencies.

Neighbourhood Watch:Neighbourhood watch encourages people toparticipate in the prevention o crime and to bettersecure their neighbourhoods. Go to the websiteand take a virtual tour; an interactive computerprogram which enables you to conduct security audits.www.neighbourhoodwatch.com.au and go to theVirtual Tour link.


12/23

We all have the right to eel and be sae as we go about ourdaily lives. We all react dierently to situations and saetycan mean dierent things to dierent people. We dontwant to live in a state o paranoia but we need to have ahealthy regard or our own saety and well being.

There are a number o things that you can do to maximise

your eelings o saety.Develop a safety plan

A saety plan means that you have thought about yourpersonal saety in your own circumstances. By being awareo possible unsae situations and how you may react i yoursaety is ever compromised can be empowering. Whatwould I do in an emergency situation, who could I call etc.By ollowing these simple tips you may eel more condentwhen out and about.

Be assertive, walk with condence and be aware o yoursurroundings

Vary your routine and stick to well lit roads

Avoid short cuts and dark, isolated areas

Walk on the ootpath acing the on coming trac

Be observant and aware o people who appearsuspicious and/or try to distract you. Keep a saedistance and call or assistance i necessary

Carry a mobile phone. I out o range, the emergencynumber rom mobile phones is 112

When listening to music only put the ear piece in oneear. This will ensure you can hear anyone coming upbehind you

Remain active and involved in your community.Generally connected people eel saer and morecondent

You may consider exercise or sel deence classes

Handbag Security

Your handbag or its contents can be stolen in seconds.Your cash and cards will be used shortly ater and theinconvenience o replacing everything in your handbagtakes time and money. There are oten emotional anxietiesand sometimes physical injuries as a result o a handbagthet.

By taking a ew simple steps you may avoid having yourhandbag or wallet stolen.

Carry purses and handbags close to your body. Ensurethey are zipped and secured at all times

Never leave your handbag unattended in a shoppingtrolley or on top o a pram. Inattention when purchasing

items can lead to handbag thet

Be mindul o distractions. Thieves working in pairs mayattempt to divert your attention in order to steal yourhandbag or its contents. One may ask you the time oror directions while the other is stealing your purse romyour bag.

In restaurants and caes place your bag on yourlap. Leaving a bag on the foor or seat beside you isvulnerable to distraction techniques

I your bag is stolen report it to the police. Notiy your

bank or credit card provider as soon as possible. Neverkeep a written record o your PIN numbers with yourcards

Never divulge your PIN number. Banks and otheragencies will never request this inormation over thephone or internet

Using an ATM

Seek out ATMs located inside buildings, supermarkets orother busy locations

Scan the area or suspicious activity prior to using theATM. I you eel uncomortable or unsae any time whenusing the ATM, cancel the transaction and leave

When using an ATM, shield your PIN number and bealert to anyone watching you. Place your money in yourpurse/wallet immediately ater the transaction and secureyour bag. Never overtly count your money in public.

Do not carry large amounts o cash with you. Withdrawonly money needed at the time.

Make use o etpos acilities and have your bills direct

debited to avoid having to carry cash or bill payingpurposes. Payment plans can be direct debited romsavings or credit accounts. Contact your serviceproviders or more inormation

PERSONAL SAFETY


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In your car

Know where you are going and plan your route

Ensure you have enough petrol to complete the journey

Ensure your vehicle is roadworthy and keep up to datewith services

Be mindul o where you park your car especially i youare returning to your car when it is dark

Have car keys in hand ready or use. Avoid umbling inyour bag or keys

Consider driving with your doors and windows locked

I you are involved in a road rage situation, do not stopand get out o your car. Obtain the registration numberand report the incident to police

I you are being ollowed, do not go home. Do not turno and drive into unamiliar areas. Drive to a policestation or service station where you can get help andattract attention

Your car provides you with a barrier between you and

potential danger. Do not get out o the vehicle i you eelunsae and do not pick up hitch hikers

Contact your Local Council or interest groups or

acilities that they oer in your areaVictoria on line is the Victorian State Governmentsportal through which you can fnd Local, State and FederalGovernment inormation and services. Contact them ontelephone 1300 366 356 or www.vic.gov.au/

Victims of Crime Helpline:

Everyone reacts and deals with being a victim o crime intheir own way. I you eel you are not coping and needhelp, contact a Victim Support Ofcer on 1800 819 817or www.justice.vic.gov.au/victimsocrime

They can provide over the phone assistance and reerralsto useul contact services and agencies.

For further Information or Assistance


14/23

Generally there are two types o car thieves, the opportunistand the proessional. Proessional car thieves steal carsor money, are usually organised and work in teams. Acar stolen by a proessional will generally be given a newidentity and re sold. A car stolen by an opportunist willusually be taken as a means o transport or to be used tobreak another law. These cars are usually recovered but in

a damaged state.

How to prevent your vehicle from being stolen

Install an anti thet device such as an immobiliser, visiblelocking device, ignition shield or battery isolator.

Immobilisers protect your car by temporarily interrupting thepower supply to two o the three systems the uel pump,starter motor or ignition required to start the vehicle. Theengine will not start unless the immobiliser receives thecorrect electronic code rom its deactivating device.

There are many dierent types;An electric coded Jack PlugCoded Touch KeyCoded Transponder TagRemote Transmitter device

All provide the same level o protection so you need to fndthe one that best suits you. Consult an installer or advice

Further Tips

Park your vehicle o the street, preerably in yourdriveway, garage or a staed car park

I parking your vehicle in the street fnd a well lit areaand do not leave any valuables in the car that can beseen. What you think is worthless maybe worth enoughor a thie to break into your vehicle

Do not leave your keys in the ignition

Lock your car when paying or uel

Close all windows and lock vehicle beore leaving itunattended

Dont leave valuables within view. Lock them in the bootpreerably beore you get to your destination or take

them with you

Wipe away suction marks let by your GPS

Dont leave paperwork in the vehicle that can identiywhere you live as the thie could work out that you arenot at home. Personal inormation could also be used tosteal your identity

Write your licence number on your key tag, not yourpersonal address or registration number

Dont hide spare car keys anywhere in the vehicle

What to do if your vehicle is stolen

Contact the police straight away

We will ask numerous questions including What is theregistration number and Where was it stolen rom?

The ollowing are some o the details we will require

I your stolen vehicle is located in an unsae or dangerouslocation or the vehicle requires urther orensic analysis thepolice may require your vehicle to be towed to anotherlocation. When you report the thet o your vehicle thepolice will seek your permission to have the vehicle towed.You can decline, however most insurance companies willcover this cost.

Make sure you also contact your insurance company assoon as you can ater you have reported it stolen.

When you report your car stolen to police they will

immediately put a notation on the computer. When yourvehicle is checked or any reason any police ofcer willknow it is a stolen vehicle.

VEHICLE SAFETY

Registration Number ____________

State registered_____________________

Vehicle make_________________________

Vehicle type___________________________

Model ____________________________________

Body type ______________________________

Year o make_________________________

Colour____________________________________

Engine No _____________________________

Vin/Chassis No____________________

Radio ftted ____________________________

Anti thet device____________________

LPG ftted _______________________________

Upholstery Colour ________________

Auto/ manual _______________________

Insurance Co_________________________


15/23

Once your vehicle has been located and you have collectedit you must immediately attend at the nearest police stationand notiy the police that you have collected your vehicle.Your vehicle will then be taken o the computer as a stolenvehicle. You can then also report any items that have beenstolen rom inside the vehicle. You should bring some ormo identication with you to veriy that you are the owner othe vehicle.

Safe Plates

Stolen number plates are used by criminals to put on othercars to commit urther oences such as the thet o petroland burglaries.

To help stop your number plate being stolen you can replacescrews on each plate with a one way screw.

Screws can be screwed in normally but requires a specialtool to be removed. These screws are available romhardware and automotive stores.

Local Neighbourhood Watch and community groupsregularly organise Sae Plate Days at community locationswhere Police and volunteers attend and put a sae screw oneach number plate replacing the original screw.

Fuel Tank Security

The thet o uel is one o the most common types o thet onarms. By ollowing these simple steps you may help preventuel thet rom your property.

Close & lock the valves on all on-ground and overheadtanks when not in use

Turn o power to pumps

Keep track o uel purchases. Dip your tanks daily &monitor your uel usage so that you know i there is anunexplained loss o uel. Install a fow metre to superviseuel use

Keep a book at the tank or each user to record uelusage or various vehicles and machinery

I possible ence the area around the uel tanks.

Consider locating the tanks close to an outbuilding inwhich tools and other valuable equipment are stored,and then erecting a security ence around the entirearea. Gates should also be locked with good qualitypadlocks and chains

Security lights i properly installed can provide excellentlow cost security or uel tanks located within the armhouse and yard area. Lights should illuminate the widerarea between the house & tanks. Avoid placing lightsdirectly shining on the tank or the house as this providesa blinding eect and make observation o the tanksdicult. Sensor lights are recommended as they only

illuminate with the presence o physical movement Keep the area around the pumps and tanks clear o

equipment and other obstructions dont givethieves cover

The best location or tanks is underground. The tanks areless visible and more dicult to steal rom

The Institute for Rural Futures1800 652 592www.ruralutures.une.edu.au/

Car Safe1300 668 410www.carsae.com.au

Hoon HotlineTo play an active role in road saety, reporthoon activity on1800 333 000www.police.vic.gov.au

For further information and assistance


16/23

Party Sae provides inormation to help minimise the risk ohaving intoxicated guests or gatecrashers ruining your party.Registering your party with the police will provide the policewith the inormation they need to know i they are called toyour party to deal with a disturbance.A Party Sae kit provides inormation on how to host a partythat is sae and enjoyable or your guests.

Registering your party at your local police station will assistpolice in their patrols o the area. You can go to the VictoriaPolice website www.police.vic.gov.au and fnd out moreabout party sae on line.

I someone is injured or becomes ill at your party make surethey get frst aid. I required call 000 and get immediateattention or this person. Depending on the situationyou may need to assist with the frst aid so listen to theinstructions rom the 000 operator. I possible fnd out beorethe party i anyone is frst aid qualifed or do one o themany courses available in frst aid prior to the party.

Standard Drinks

Alcoholic drink containers state the number o StandardDrinks in the container. Be aware that everyone reactsdierently to alcohol and the same person can even havedierent reactions to the same amount o alcohol they havepreviously consumed depending on the circumstances.

1. Men should have no more than 4 standard drinks a dayon averageand no more than 6 drinks on any one day.Include one or two alcohol-ree days per week.

2.Women should have no more than 2 standard drinks aday on averageand no more than 4 drinks on any one day.Include one or two alcohol-ree days per week.

Standard Drink Guide

PARTY SAFE

Full Strength Beer4.9% Alc/Vol

Mid Strength Beer3.5% Alc/Vol

Light Beer2.7% Alc/Vol

1.6425ml

1.1285ml

1.2425ml

0.8285ml

0.9425ml

0.6285ml

Pre-mix Spirit5% Alc/Vol

1.2300ml

Spirit Nip40% Alc/Vol

1.030ml

Bottle o Spirits40% Alc/Vol

22700ml

Champagne11.5% Alc/Vol

1.5170ml

Wine12.5% Alc/Vol

1.5150ml


17/23

Police - Fire - Ambulance000

Poisons Information CentrePh: 13 11 26

www.austin.org.au/poisons

Nurse On CallPh: 1300 60 60 24www.health.vic.gov.au/nurseoncall/

Alcohol and Drug CounsellingPh: 1800 888 236

www.counsellingonline.org.au

Kids HelplinePh: 1800 55 1800

www.kidshelp.com.au

Australian Alcohol Guidelineswww.alcohol.gov.au

Suicide HelplinePh: 1300 651 251

www.suicideline.org.au

Alcoholics AnonymousPh: 9429 1833www.aa.org.au

Centre Against Sexual Assault(CASA)

Ph: 1800 806 292www.casa.org.au

Partysafewww.police.vic.gov.au

Quit SmokingPh: 131 848

www.quit.org.au

Youth Substance AbuseService

Ph: 1800 014 446

www.ysas.org.au/

LifelinePh: 13 11 14

www.lifeline.org.au

For further information or assistance:


18/23

The ollowing are guidelines to noises that can be made atspecifc times. However police will look at the circumstancessurrounding the noise and use discretion when enorcinglaws in regard to noise. Even ater looking at the chart

below if the noise is unreasonable this could be anoffence at any time of the day or night dependingon circumstances. In order or communities to get on welltogether there needs to be a bit o consideration romall parties.

NEIGHBOURHOOD DISPUTES

Item Prohibited TimesMotor vehicles ( except entering or leaving premises),lawn mowers

Mon Fri beore 7am and ater 8 pm. Weekends andpublic holidays beore 9 am and ater 8 pm

Electric power tool, chain or circular saw, gas or aircompressor, pneumatic power tool, hammer or otherimpacting tool, grinding equipment

Mon to Fri beore 7 am and ater 8pm. Weekends andpublic holidays, beore 9 am and ater 8 pm.

Domestic air conditioner, swimming pool pump, spapump, domestic heating equipment ( including centralheating and hot water systems

Mon to Fri beore 7 am and ater 10 pm. Weekends andpublic holidays beore 9 am and ater 10 pm

Musical instrument, electrical amplifed sound reproducingequipment ( including stereogram radio, television or

public address system)

Mon to Thurs beore 7 am and ater 10 pm. Fridaybeore 7 am and ater 11 pm. Sat and public holidays

beore 9 am and ater 11 pm. Sunday beore 9 am andater 10 pm.

Other electrical equipment or appliance. Mon to ri beore 7 am and ater 8 pm. Weekends andpublic holidays beore 9 am and ater 8 pm.

I police believe that an oence o unreasonable noise is coming rom a residential premise, they may direct thesuspected person or the person in charge o the premises to take any action necessary to abate the noise. Thisdirection is in orce or 12 hours.

Unreasonable Noise

Mediation Centres are available to assist in resolvingdisputes as an alternative to legal action. Mediation can

help people reach their own agreements in a co-operativeway. Parties have control over their dispute and takeresponsibility or the outcome. Mediators are trained andcan help you to -

Present your views Understand the views o others Clariy issues o concern

Consider solutions Reach a mutually acceptable and workable agreement

They can help i your problem involves

People who are living next door to each other People who are living in the same neighbourhood People who are working together People who are sharing the same house People who belong to the same club or organisation People who are having a relevant civil dispute

Dispute Settlements


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Dispute Settlement Centre of VictoriaPh: 9603 8370 or 1800 658 528

www.justice.vic.gov.au/disputes

The Institute for Rural Futures1800 652 592

www.ruralutures.une.edu.au/

For further assistance and information

Mediation is voluntary and can happen i everyone agreesto attend and it is confdential. Mediators listen to all sideso the problem. They assist you to identiy all the issues

Each issue is discussed

You are asked to talk ace to ace with the other person/s

The mediators will assist you to communicate positively You will discuss the eects the dispute has had on

each o you

Mediators see each o you privately You discuss possible options or the uture

You will be assisted to negotiate a solution

What you agree on is written down

Illegal Trespassers and Shooters on FarmsShooters who are known to a property owner, and showrespect or the inrastructure, crops and livestock maybe welcomed by the property owner, particularly wherevermin need to be controlled. However, many armers haveexperienced difculty with a number o shooters trespassingillegally on their property looking to shoot vermin.

Prevention Place No Trespassing and Private Property signs

at entry points rom roads and highways, including themain entrance to your home, access roads to paddocksand areas along boundary ences

Put up warning signs letting potential thieves andtrespassers know there are watch dogs, alarms and allproperty has identifcation marks

Drainage ditches make it difcult or vehicles to enteryour land

On long weekends, or times you might expect illegaltrespassers, choose that time to bait oxes etc. Put baitwarning signs along your boundary ences. This willdeter illegal shooters who travel with dogs

Keep all access gates chained and locked using goodquality padlocks

Ask shooters who request access to your property or areerence rom a armer in the district. Insist that they donot bring dogs onto your property

Use shooters rom reputable Shooters Associations

I you observe trespassers on your property, recordas much inormation as possible and report to police.Inormation should include vehicle make, model andregistration number

I you meet trespassers ace to ace, advise them they areon private property and ask them to leave. It is unwise toget into an altercation as they are oten carrying knives,guns and vicious dogs. Gather as much inormationabout them and contact the police.


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GARAGE & SHED SECURITY

Keep sheds and garages locked at all times

Keep all tools locked in sheds and garages so that theycant be used to break into your house, car or shed

Mark all your tools with V and then your drivers licencenumber

Write down the serial and model numbers o all your

tools and equipment on the Property Identifcation Formin this kit

Keep photographs o your tools and any identiyingeatures in case you need to prove it is yours at a laterdate

Do not advertise the act that you have a new purchaseby leaving the box out on the nature strip or collection.Break the box up and place it in the recycling bin

Use quality locks, padlocks and /or chains

What to do if your shed or garage has been

broken into.Contact your local police station and they will take reportsand where possible send a police ofcer to look or orensicevidence. It is important not to disturb the scene unless apolice ofcer has given you the all clear.

Police will want to know the ollowing;

When or between when did the oence happen?

How did they get in?

What did they take including model and serial numbers,colours and approximate value o items?

Farm Shed InformationStore farm chemicals and fertilisers in a separatelocked storage area

Maintain an inventory o chemicals that includes the ullproduct name, description o container, ormulation type,batch number, manuacturers name, expiry dates and

keep invoices and receipts To reduce potential loss, stored chemicals and uel should

be kept to a minimum

Post warning signs on or near storage acilitiescontaining arm chemicals

Construct sheds rom strong materials with heavy dutyrollers or metal gates at entrances. Use quality locks andpadlocks

Consider security when designing and erecting newsheds on a property. Consider placing sheds in sight othe arm house


21/23

Item Model No: Serial No: Colour ID Feature Approx Value

Lawn Mower

Brush Cutter

Drill

Chain Saw


22/23

Grafti Management and Removal

Grafti and the Law

Grafti without permission is illegal and classifed as acriminal oence, the (Graftti Prevention Act 2007). I yousee someone doing grafti, you should call the police

on 000.Types o Grafti

There are a number o dierent types o grafti: romtagging, stencilling, political or social comment, to graftiart. In the eyes o the law, all orms o grafti are illegalunless consent is given by the property owner and thegrafti is not oensive.

Preventing Grafti

The ollowing advice has been proven to assist in the

deterrence and prevention o grafti. Plant vegetation along a wall to break up a potential

canvas and make it less accessible Use textured or rough suraces that makes it difcult to

apply grafti Keep your property well maintained

Removing Grafti

Suraces, such as wood, metal or concrete that have aprotective topcoat are easier to clean because graftidoesnt seep below the surace.

Use a common solvent or citrus oil based product

Some councils provide clean up kits or residents contactyour local council to see what is provided or removal ografti

Painting over grafti

Aim or the closest match possible to the original paint orsurace fnish

Paint over grafti as soon as possible as this minimisesthe exposure time or the work o the oender

Painting out tags immediately is a very eective deterrentand sends out a clear message that grafti will not betolerated.

The quick removal o grafti has proven tobe eective in discouraging urther attacks.Grafti oenders want their grafti seen, soits quick removal lessens the impact.I grafti is not removed rom a location

more grafti tends to occur.Call 000 or immediate police attendance. I you seesomeone in the act o vandalising property or markinggrafti, do not approach the person. Be aware o your ownsaety.

I your property is damaged by a criminal act you canreport it to your local police by phone or in person.

PROPERTY DAMAGE


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Family violence is unacceptable in any form and includesbehaviour that is;

Physically or sexually abusive

Emotionally or psychologically abusive

Economically abusive

Threatening or coercive

Controls or dominates and causes a person to fear fortheir safety or the safety of a family member

Intentionally damaging property or threatening to do so

Unlawfully depriving a family member of their liberty orthreatening to do so

Causing or threatening to cause the death or injury to ananimal, even if the animal doesnt belong to the familymember, so as to control, dominate or coerce the familymember

Causes a child to hear, witness or be exposed to theeffects of violent, abusive or threatening behaviour

What you can do

1. Call 000 if you need immediate police attendance.

2. You can go to your local police station and report theviolence. Police can apply for an intervention order onyour behalf.

2. You can apply for an intervention order yourself by goingto a Magistrates Court.

3. You can contact one of the support services listed belowif you require any advice.

For Further Assistance or InformationWomens Domestic Violence Crisis Service(24 hours)9373 0123 or toll free 1800 015 188

Immigrant Womens Domestic Violence Service8413 6800 (country callers 1800 755 988)

Womens Information and Referral Exchange1300 134 130

Victims Support Agency1800 819 817

Kids Help Line1800 55 1800

Domestic Violence and Incest Resource Centre9373 0123 or 1800 015 188

Mens Referral Service(Midday till 9pm Mon to Fri)

9428 2899 or 1800 065 973You can also contact Legal Centres for advice.

Federation of Community Legal Centres9652 1500

Womens Legal Service9642 0877 or 1800 133 302 (country callers)

Legal Aid9269 0120 or 1800 677 402 (country callers)

FAMILY VIOLENCE

victoria police residential information kit

Documents