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  • 8/14/2019 Vibhuti Sagar Retail Assignment

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    SIX DRIVERS OFRETAIL SUPPLYCHAIN

    National Institute of Agricultural Extension and Management(MANAGE),Hyderabad

    Vibhuti Sagar, PGPABM 2007-09/32

    (Email: [email protected] , Mobile: 09848036874

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    Vibhuti Sagar, PGPABM 2007-09/32 Page 2

    SIX DRIVERS OF RETAIL SUPPLY CHAINThere are six drivers of supply chain in retail.

    1. FACILITY:

    In case of fruits and vegetables retail the facilities play vital role. It comprises of location, capacity,product variety etc. The location of the stores is in the premier residential areas like Lokhandwalacomplex, Seven Bunglow, Hiranandani, Mulund etc. where the customer base is strong and footfall ismore.

    The capacity of store and its facilities like storage area, cold facility, area of F & Vs section etc.depends on the demand and sales in that store.

    Matrix:

    Capacity of the chillers and the storage section of store

    Utilized capacity of the chillers, gondolas etc

    Flow of F & Vs during peak hours and lean hours

    Efficiency in the terms of daily dumps Variety of F & Vs offered at different stores according to demand

    2. INVENTORY:

    The inventory of these retail store are the distribution centres and the collection centres.

    Distribution centres : Bhiwandi and Turbhe

    At the D.C. the supply inventory for the stores are maintained. It receives materials both from mandias well as the collction centres. It maintains the cycle inventory of two days, while the safety inventoryof one day. For seasonal produce like potatoes and onions the one to two months inventory ismaintained.

    Collection centres : Pune, Sangli, Kolhapur and Pimprouli

    The C.C. acts as the direct supply of material from farm fields. It is strategically located in the greenbelt area where the production of different F & Vs is more at optimum distance. It maintains only thecyclic inventory of two to three days.

    3. TRANSPORTATION:

    The transport is required at various stages like from C.C. to D.C. and then to the various stores. Themode of transport from C.C. to D.C is covered truck and from D.C. to the store is small coveredtrucks.

    The facilities of transport is outsourced by third party on agreement basis. At the mandi the

    commission agent arranges the transport from mandi to D.C.

    MATRIX:

    Average inbound cost:In case of mandi purchase the commissionagents takes care of material delivery at D.C.the cost of transportation is included in hismargin.

    Average outbound cost:The outbound cost is Rs. 0.30 per kg ofmaterial transported from D.C. to the store.

    Fraction of material transported by mode:

    The entire material from C.C. to D.C. istransported into large trucks, while from D.C.

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    Vibhuti Sagar, PGPABM 2007-09/32 Page 3

    to store small trucks are used due to less quantity and traffic problems.

    4. INFORMATION:

    The company follows mix of push and pull strategy for the consumers. It distributes the leaflets in thenews paper and gives offers on Wednesday.

    The central coordination place is D.C. where order of all the stores in advance of two days comeseveryday by 6 PM and this information is compiled SKU wise then circulated to the C.C. where the

    availability of material with the farmer is checked and procured next day by 2 pm and the restmaterial is ordered to the commission agent and procured from mandi.

    Matrix:

    Forecast horizon: the forecast horizon is in advance of two days.

    Frequency of update: the indenting is updated by the company for every store weekly.

    Seasonal factor: depending upon previous experience of demand the indenting is done byincreasing the order upto 20%.

    Variance from plan: in case of increased demand it is fulfilled by the stcks at D.C.

    5. SOURCING:

    The sourcing of material at reasonable price and of good quality is the key. Depending upon theavailability and price, the quantity of purchase of material from different sources is determined. If thematerial is available at C.C. then it is preffered rather than mandi purchase.

    Matrix:

    Days payable outstanding: for the farmers of C.C. the durationof payment is 2- 3 days. But in case of commission agent it is15 days.

    Average purchase price: the C.C. purchase price is always30- 35 % less than the mandi price. For mandi purchase thecommission agent gets a margin of Rs. 0.50 to 2.00 per kgabove market price depending upon the price.

    Average purchase quantity: the 60% of the material isprocured from C.C. and rest 40% from mandi.

    Supply lead time: the lead time for C.C is 2 days while formandi it is one day.

    6. PRICING:

    Mainly there are three types of pricing strategy:

    Fixed Margin Pricing ( cost plus ) Benchmarking Pricing Promotional Pricing ( cost minus )

    Cost inRs. Vendor cost

    Processingcost Labour Losses

    Transportationcost

    Infrastructurecost

    Spinach 1.00 0.90 0.30 0.50 0.30 0.50

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    Fixed Margin Pricing ( cost plus )

    It is an indepent type of pricing. In this method different type of costs are calculated and thena fixed margin is added to that cost. The organised retailers of Mumbai play generally at margins of20 22 %.

    Purchase price + Hamali charges + Mandi tax + Transportation cost + Handling charges + Labourcharges + Losses = COST PRICE

    + MARGIN (20% 22%)

    SELLING PRICE

    Benchmarking Pricing

    In the competitive market, it is very difficult to follow the fixed margin price, hence most of theretailers follow the benchmarking price.

    Benchmarked price is the comparable price to the competitors of the location. It maintains thefoot fall and the quality of the materials can also be compared. In this process the margins are always

    squeezed to maintain the comparable prices.

    Promotional Pricing ( cost minus )

    In this pricing model the cost of purchase of material is recovered from the customer while theother logistics costs are recovered by the sale of other products by increasing foot fall.

    For example: Potato Rs. 6 per kg

    Onion Rs. 5 per kg

    Matrix:

    Profit margin: the average profit margin is 20-25 %.

    Days sales outstanding:

    Average order size: the order size is almost fixed for every retail store but it varies during thefestive season upto 30-40%.

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    OBSTACLES TO ACHIEVE STRATEGIC FIT:

    INCREASING VARIETY OF PRODUCT:There are many variety of seasonal and exotic F & Vs. Meeting the demand in off seasonrequires much infrastructure and procurement cost which increases the price and makes itunaffordable by consumers.

    DECREASING PRODUCT LIFE CYCLE:The non seasonal and exotic F & Vs should be kept in congenial environment otherwise theshelf life of product is decreased.

    INCREASING DEMANDING CUSTOMER:The customer awareness and need has been increased and meeting those expectations ofquality at a affordable price is a real challenge.

    FRAGMENTATION OF OWNERSHIP:The ownership at the different levels like in mandi and transporter and the commission agentis difficult to align in a sustainable manner.

    RESPONSIVENESS AND EFFECTIVENESS:The trade-off between these two is must for the success of the retail business so that the costand service component cab be optimised.