veterans directed home and community based services

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HEALTH CARE AND HUMAN SERVICES POLICY, RESEARCH, AND CONSULTING - WITH REAL-WORLD PERSPECTIVE. Kevin Foley Administration for Community Living (ACL) March 13, 2013 [email protected] Veterans Directed Home and Community Based Services

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Veterans Directed Home and Community Based Services. Kevin Foley Administration for Community Living (ACL) March 13, 2013 [email protected]. Outline. Background What is VD-HCBS? Key Components and Status of VD-HCBS Opportunity to serve Veterans and Caregivers Lessons Learned Q&A. - PowerPoint PPT Presentation

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Page 1: Veterans Directed Home and Community Based Services

HEALTH CARE AND HUMAN SERVICES POLICY, RESEARCH, AND CONSULTING - WITH REAL-WORLD PERSPECTIVE.

Kevin Foley

Administration for Community Living (ACL)March 13, [email protected]

Veterans Directed Home and Community Based Services

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Outline

BackgroundWhat is VD-HCBS?Key Components and Status of VD-HCBS Opportunity to serve Veterans and CaregiversLessons LearnedQ&A

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Session Outline

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"For too long, too many Americans have faced the impossible choice between moving to an institution or living at home without the long-term services and supports they need. The goal of the new Administration for Community Living will be to help people with disabilities and older Americans live productive, satisfying lives." - Secretary Kathleen Sebelius

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ACL Anniversary

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"For too long, too many Americans have faced the impossible choice between moving to an institution or living at home without the long-term services and supports they need. The goal of the new Administration for Community Living will be to help people with disabilities and older Americans live productive, satisfying lives." - Secretary Kathleen Sebelius

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Growing Access to Participant Directed Programs

ACL & VHA promote a person centered approach to serving all populations

Evidence based practice

Individuals exercise choice and control

Options Counseling + flexible service budgets

Driving culture change

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Development of VD-HCBS

Partnership between ACL and VHA Builds on CLP and ADRC development in Aging &

Disability Networks Meets goals of ACL to increase access and

availability of person centered/participant- directed service systems to all populations

Assists VA to meet increasing demand for LTC and their goal to help Veterans stay in their own homes

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VHA Philosophy for LTC

Provide Care in the least restrictive environment and whenever possible in home & community based settings

Nursing home care should be reserved for situations in which the veteran can no longer be safely maintained in the home

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What is VD-HCBS?

The Veteran-Directed Home and Community-Based Services (VD-HCBS) program serves Veterans of any age who are at risk of institutional placement as well as their family caregivers.

VA Medical Centers (VAMCs) purchase these services on behalf of Veterans from:

State Units on Aging,

Area Agencies on Aging, and

Aging and Disability Resource Centers

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Page 9: Veterans Directed Home and Community Based Services

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What is VD-HCBS?

A Veteran in the program:

Receives an assessment and care planning assistance

Decides for themselves, or with a participant representative, what mix of goods and services will best meet their, and their family caregiver’s care needs

Manages a flexible, individual budget

Hires and supervises their own workers, including family or friends

Purchases items or services as needed to live independently in the community

Have financial management and support services which facilitate service delivery

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What is VD-HCBS?

VAMCs will refer eligible Veterans (or must approve Veterans referred from other avenues)• Eligible Veterans: require a considerable amount of

personal care assistance and/or experience difficulties with traditional agencies and desire to self direct their care

Agency will do an assessment, and with Veteran, develop a plan of services

Agency will provide ongoing support for Veteran including use and assistance with financial management services

VA expects that the Agency, at least performs:• Reassessments semi-annually in the first year• Conducts quarterly visits with the Veteran to monitor well-

being Agency must provide monthly invoices for reimbursement

with estimated or actual expenses as agreed between VAMC and Agency

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Planning for VD-HCBS

Completion of a Readiness Review is required. Agency demonstrates ability to assist Veterans with:

• Assessment and care planning • Development of a plan for a mix of goods and services

that best meet the needs and preferences of each Veteran

• Managing a flexible, individual budget• Hiring and supervising their own workers• Purchasing items and services to help them live

independently• Working with an FMS to facilitate payment and service

delivery• Utilizing traditional services as emergency back up• Note: Readiness Review completed with NRCPDS

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Planning for VD-HCBS

Completing a Provider Agreement (ProVA) between VAMC and Network provider that outlines the policies and procedures for the program to include:• Payment for VD-HCBS is for a bundled package of

services that includes planned purchases of services and goods, a “rainy day” fund, and an agency oversight fee for service coordination, agency administrative costs and financial management services

• Approach to rates (case-mix and individual assessment) determined locally within caps set by VA Central Office

• An initial assessment that is reimbursed separately from the budget, at a set rate, for each Veteran referred.

• VA review of Veteran care through telephone contact, satisfaction surveys and periodically meeting with the agency and Veteran

• Monthly invoices provided to the VAMC for reimbursement

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Planning for VD-HCBS: Scalability Plan

Purpose: to guide program growth and trigger operational development

Includes: ►Volume or quantity of people served by the

infrastructure►Trajectory of quantity of people served (program

expansion)►Key milestones►Mechanism to track progress to goal►Operational changes that need to occur as program

grows

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VD-HCBS NATIONAL STATUS

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VD-HCBS: Status and Future Direction

42 Operational Programs nationwide► Offered through VA Medical Centers (hospital systems)

► 25 States and DC 101 AAAs/ADRCs

Over 1400 Veterans Served to Date► 321 Under 60 years of age

► 215 Served in OEF/OIF/OND

Continued Expansion► 6-10 new sites over next 6 months

VD-Respite

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VD-HCBS launched, 49 ADRC grants w/(5 year plans)

2007

2008

2009

2010

20112012

Nursing Home Diversion/Community Living Program

VDHCBS Expands to 53 ADRC/AAA, 21 VAMCs and 15 States

VDHCBS Expands to 93 ADRC/AAA, 41 VAMCs and 24 States

Milestones of VDHCBS Development

ADRCs 24 states, 42 sites, 8% of pop.ADRCs 24 states, 42 sites, 8% of pop.

ADRCs 43 states, 147 sites, 30% of pop.ADRCs 43 states, 147 sites, 30% of pop.

ADRCs 47 states, 300 sites, 49% of pop.ADRCs 47 states, 300 sites, 49% of pop.

51 states, 467 sites, 70% of pop.

51 states, 467 sites, 70% of pop.

ADRC

VDHCBS Expands to 81 ADRC/AAA, 33 VAMCs and 20 States

National Roll out of VD-HCBS & VD-Respite

ADRCs12 states, 8 sites, 2% of pop.ADRCs12 states, 8 sites, 2% of pop.2003

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Veteran-Directed Respite

New respite option for Veterans enrolled in the Program of Comprehensive Assistance for Family Caregivers (Stipend Program).

Participation Rate Expected to be High Creative alternative to traditional respite care to meet the

needs of the unique population being served. Quick Start to Occur at Central Texas VAMC.

Requires Full & Successful Readiness Review by NRCPDS prior to start

VD-HCBS expansion possibilities through VDR.

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VA Medical Centers in California

VISN 22

VA Greater Los Angeles Healthcare System (GLA) Los Angeles

VA Long Beach Healthcare System Long Beach

VA San Diego Healthcare System San Diego

VA Loma Linda Healthcare System Loma Linda

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VISN 21

VA Central California Health Care System Fresno

San Francisco VA Medical Center San Francisco

Menlo Park Division Medical Center Menlo Park

Livermore Division Medical Center Livermore

VA Palo Alto Health Care System Palo Alto

VA Northern California Health Care System Mather

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Lessons Learned from Operational Sites

You are never in this process alone. When you need help ask:

ACL State Liaison, Darrick Lam [email protected]

ACL Project Officer, Elizabeth Leef [email protected]

NRCPDS, Sandy Barrett/Merle Edwards-Orr (readiness reviews) [email protected] [email protected]

Lewin leads: Patrick Brady/Roger Auerbach [email protected] [email protected]

Or, ask to get connected with a colleague in an operational site.

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Lessons Learned from Operational Sites

Keep in close contact with VAMCs: meet regularly and often, and whenever possible, in person.

VD-HCBS is a complex, multi-faceted program. Working through these components early with the VAMC will ensure a successful program once Veteran enrollment commences

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Where can I learn More?

Title & Dates

1. Planning & Development: December 6, 20112. Identifying Your VD-HCBS Business Model: December 8,

20113. Finalizing Your VD-HCBS Provider Agreement: December

13, 20114. FMS Strategy and Readiness Review: December 20, 20115. VDHCBS Flowchart Session: January 3, 20126. Person Centered Planning & Developing a Veteran Directed

Budget: Jan 10,2012

7. Identifying Your VD-HCBS Business Model Part II: January 12, 2012

8. Billing & Invoicing: January 17, 20129. Completing Your VD-HCBS Program Readiness Review:

January 24, 201210. Cash Flow Management & Accounts Receivable: January

31, 201211. Quality Assurance Monitoring: February 2, 201212. Data, Performance, and Outcomes: February 7, 2012

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http://www.adrc-tae.org/tiki-index.php?page=VDHCBStraining2011

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National Quarterly VD-HCBS Webinars

ACL/VHA will be holding quarterly educational webinars

►6/12/13

►9/18/13

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Additional Resources

ACL.gov

► http://www.acl.gov/Programs/Integrated_Programs/VeteranServices/Index.aspx

► http://www.acl.gov/About_ACL/FederalInitiatives/VeteransCare.aspx

ADRC-TAE

► http://www.adrc-tae.acl.gov/tiki-index.php?page=NewVDHCBS

National Resource Center for Participant Directed Services (NRCPDS)

► http://www.bc.edu/schools/gssw/nrcpds/