Versatility for Leaders and Teams

Effective Social Skills for Business

EY Academy of Business in association with TRACOM®

Attend this course ONLINE!

1 - d a y o n l i n e c o u r s e

Overview

Why SOCIAL STYLE?

Relationships are assets is the principle on which this interpersonal skills training course is

based. It is a skills-building program based upon the TRACOM SOCIAL STYLE® approach to

interpersonal relationships.

We will take you beyond conceptual understanding to the actual development of skills

allowing you to create appropriate responses in interpersonal situations. Such responses,

which are based upon years of research and training in SOCIAL STYLE concepts, can lead to

more productive relationships and better business results.

This course will transform how you Think, Act and React, enabling you to build high-

performing relationships that will increase your professional success.

At our disposal is TRACOM ‘s 40+ years of refreshed and updated training experience and

research.

SOCIAL STYLE is the world’s best interpersonal skills model because:

• It actually works!

• It is used by thousands of organizations worldwide

• It is by far the easiest model to learn, remember and apply

• It is designed for global professionals and companies

• It provides ongoing support after the course

You will be wondering why you did not participate in this course before!

What is Versatility?The true power of SOCIAL STYLE is Versatility: once you understand your own and others’

SOCIAL STYLEs, you will be able to create meaningful and productive relationships with

anyone!

Who is this course for?This course is invaluable for those that will soon be taking leading roles in teams or already

hold managerial positions. As a result, they will need improved interpersonal skills as well

as methods to coach, critique, and praise team members appropriately and effectively.

Multi-Rater SOCIAL STYLE & Enhanced Versatility Profile: before the workshop, each

participant completes a short online survey (5 – 10 minutes). They identify up to ten other

individuals (raters), to assess their Versatility. A custom 40-page Enhanced Versatility Report

is generated and it includes:

• Review of SOCIAL STYLE and Versatility concepts.

• Personalized Versatility results addressing the specific components of social

endorsement.

• Recommended action items to improve Versatility based on Style and Versatility

ratings.

• "Doing Something for Others," a section that recommends ways to interact with people

of each Style.

This Versatility Report remains the participant’s to keep and refer to even after the course has ended. This will be the basis for understanding one’s own SOCIAL STYLE and how to relate to others.

By the end of the course participants will be able to:

• Identify the four SOCIAL STYLEs

• Have a strong understanding of the SOCIAL STYLE ModelTM and the Versatility Model

• Apply the concepts to real-world managerial workplace situations

• Support the Style needs of clients, customers, managers, direct reports and peers,

creating productive relationships all around

• Control own behaviour, reduce or increase tension for optimum productivity

• Identify “backup behaviour” and eliminate it

• Increase own Versatility – a concept that TRACOM research has shown to correlate

with success in the workplace

This is an online and highly interactive course in the form of a workshop with exercises,

facilitated discussions, identification techniques and role play.

Participants will be split into teams in some parts of the course and will be expected to

interact and report their results.

The facilitators are TRACOM certified and EY Academy qualified trainers.

Objectives

Training methodology

Pre-course assessment – included in the price

Contains:

• Fully comprehensive course workbook – includes all resources used in the course

• Achieving Higher Versatility™ Resource Guide

• Multi-Rater SOCIAL STYLE & Enhanced Versatility Profile

Post-learning resources are available for free.

• The SOCIAL STYLE Navigator, a robust micro-learning application helps you APPLY

SOCIAL STYLE program strategies to real-world/real-time workplace scenarios e.g.

preparing for strategic meetings with staff or clients, reviewing best-practices for

working with other Styles, or collaborate with your team to prepare for sales

presentations.

• The SOCIAL STYLE Passport, allows you to select any of more than 80 country and

regional norms to instantaneously see how their SOCIAL STYLE may change based on

the behaviour standards of that locale. This tool is especially effective if you work in

diverse multicultural environments and in virtual or international work scenarios.

The Multi-Rater Versatility Checkup monitors your Versatility and is essential for helping

develop Versatility skills and improving your effectiveness as a manager or leader.

• Dimensions of Behaviour -

Assertiveness & Responsiveness

• SOCIAL STYLE Model™

• Key Characteristics of Each Style

• SOCIAL STYLE Profile — Your Style

• Debriefing SOCIAL STYLE Reports

• Tension Management

• The Four Sources of Versatility

• SOCIAL STYLE Profile — Your

Versatility

• Exercises: Role Play and Expert Panel

Rules for Observing Style and Q&A

session

• Improving Relationships

• Enhancing Your Versatility

• Rules for Observing Style and Final

Q&A

Participant course package

Post-course support and resources – all included in the price!

Post-course follow-up

Agenda

The EY Academy of Business has a tradition of supporting clients identify the skills and tools

they need for effective change. We pride ourselves in our world-class trainers and resources.

The TRACOM® Group provides research-based models, assessments and training solutions

to drive individual and organizational performance.

We are proud to introduce you to a new and proven tool that helps build versatile and

successful organizations!

This is a live online training program with the following features:

• ‘Classroom effect’ so that everyone knows who the other participants are and can communicate with them and tutor via chat, as well as share screens;

• Possibility to communicate via audio with small groups or when the trainer allows;

• ‘Breakout rooms’ enabled so that the class can be divided into groups to interact among themselves and solve case studies;

• Downloadable materials all in one location, printable;

• Surveys, polls, MCQs and open questions during the training: responses broadcast in real time (under the trainer’s control);

• Evaluation tests can be given during the online course;

All our trainers have many years of experience in online training delivery.

Fee details

➢ The total cost is EUR 399 per participant, which includes all training and comprehensive course materials.

➢ Our training days run 9:00am – 4:00pm CET | 11:00am – 6:00pm GST | 12:30pm – 7:30pm IST

Contact

Sylwia KacprzakCourse Co-Ordinatortel. +48 508 018 327sylwia.kacprzak@pl.ey.comhttp://www.academyofbusiness.pl/en

This is a live online training programme, allowing you to participate wherever you are in the world!

Next available dates for registration: … 2020.

Please ask us about organizing “in-company” training to suit your needs!

Participants will receive 8 CPD (Continuing Professional Development) credit hours.

Our courses fulfil the requirements of professional development schemes such as: ACCA, IIA, PMI®, etc.

Online course delivery