vcb-qd-03 quy dinh ve chung nhan san pham. ver3

Web: http://vinacert.vn QUY NH CHUNG V CHNG NHN SN PHM PH HP TIU CHUN

E.mail: [email protected] Hiu chnh: 03

Ngy ban hnh: 01/7/2011

THEO DI HIU CHNH TI LIU

Ln sa i01/11/2010 (01/12/2012) 1/7/2011

Tm lc hiu chnhSa im (c) ca mc 8.3.2.2. Th nghim mu in hnh Phng k thut tr thnh B phn k thut trc thuc s qun l ca phng Chng nhn

Duyt Chc danh Gim c

Kim tra QMR

Son Trng phng CD

K tn

H v tn

Phm Vn Thnh

V c Trung

ng Th Hng

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QUY NH CHUNG V CHNG NHN SN PHM

QUY NH V CHNG NHN SN PHM PH HP TIU CHUN 1. Phm vi p dng: Ti liu ny quy nh mt s nguyn tc c bn ph hp vi yu cu ca ISO/IEC Guide 65:1996 m Cng ty C phn chng nhn VINACERT (VCB) p dng trong qu trnh nh gi, chng nhn sn phm ph hp tiu chun/quy chun k thut thuc cc lnh vc: thc phm, in, in t, c kh, ha cht, vt liu xy dng, hng tiu dng, c gia dng, sn phm du kh Ti liu ny c cung cp cho cc khch hng ca VCB. 2. Thut ng, nh ngha: 2.1. Khch hng: T chc/c nhn ngh VCB chng nhn sn phm ph hp tiu chun; 2.2. Chng nhn: S nh gi xc nhn ca VCB i vi sn phm ca khch hng ph hp vi tiu chun tng ng; 2.3. Tiu chun: l quy nh v c tnh k thut v yu cu qun l dng lm chun phn loi, nh gi sn phm, hng ho, dch v, qu trnh, mi trng v cc i tng khc trong hot ng kinh t - x hi nhm nng cao cht lng v hiu qu ca cc i tng ny. Tiu chun do mt t chc cng b di dng vn bn t nguyn p dng. 2.4. Quy chun k thut: l quy nh v mc gii hn ca c tnh k thut v yu cu qun l m sn phm, hng ho, dch v, qu trnh, mi trng v cc i tng khc trong hot ng kinh t - x hi phi tun th bo m an ton, v sinh, sc kho con ngi; bo v ng vt, thc vt, mi trng; bo v li ch v an ninh quc gia, quyn li ca ngi tiu dng v cc yu cu thit yu khc. Quy chun k thut do c quan nh nc c thm quyn ban hnh di dng vn bn bt buc p dng. 2.5. on nh gi: Mt hay nhiu chuyn gia nh gi tin hnh cuc nh gi c s h tr, nu cn thit, ca cc chuyn gia k thut (bao gm c ngi ly mu); 2.6. Chuyn gia nh gi (CGDG): Ngi c nng lc tin hnh mt cuc nh gi; 2.7. Chuyn gia k thut (CGKT): Ngi cung cp cc kin thc hay kinh nghim chuyn mn c th cho on nh gi. 3. Chun mc chng nhn: 3.1. VCB nh gi chng nhn sn phm ph hp tiu chun/quy chun k thut da trn cc tiu chun quc gia (TCVN), tiu chun quc t, tiu chun nc ngoi hoc quy chun k thut ty thuc yu cu ca khch hng ng k chng nhn: 3.2. Khi c s thay i hoc b sung ca cc chun mc chng nhn, VCB thng bo cho khch hng v nhng chun mc chng nhn mi; 3.3. Hot ng chng nhn sn phm ph hp tiu chun ca VCB ph hp vi quy nh v chng nhn hp chun, chng nhn hp quy v cng b hp chun, cng b hp quy (Ban hnh km theo Quyt nh s 24/2007/Q - BKHCN ngy 28 thng 9 nm 2007 ca B trng B Khoa hc v Cng ngh). 4. Nguyn tc hot ng ca VCB: m bo s nht qun, khch quan, cng bng, khng thin v, cng khai trong hot ng nh gi chng nhn sn phm, bo mt cc thng tin ca khch hng v chu trch nhim trc php lut v hot ng ca mnh. To iu kin ti a khch hng tip cn cc dch v chng nhn sn phm ca VCB. 5. Trch nhim v quyn li ca khch hng: 5.1. c s dng cc du hp quy v sn phm chng nhn ph hp quy chun trn bao b sn phm v cc n phm giao dch; 5.2. To iu kin on nh gi ca VCB tip cn tt c cc im c nh gi trong iu kin lm vic bnh thng v cung cp nhng thng tin cn thit cho VCB hon thin qu trnh nh gi; 5.3. C ngi i din chu trch nhim lin lc vi VCB. B tr ngi dn ng thng tho a hnh v am hiu nhng quy nh v an ton lao ng ca khch hng cho on nh gi;Trang 2/13 Sot xt 03;07/2011

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5.4. S dng Logo chng nhn ca VCB theo ng quy nh ti phn 9 ca Quy nh ny v cam kt khng gy bt k s sai lc no v chng ch; 5.5. Khng s dng chng nhn ph hp tiu chun cho cc hot ng ngoi phm vi chng nhn v khng s dng chng nhn ph hp tiu chun trong cc hot ng mang ting xu cho VCB; 5.6. Thc hin y cc quy nh ca VCB, c bit v vic duy tr iu kin m bo cht lwongj, chp nhn quyt nh nh ch hoc thu hi chng nhn ph hp tiu chun ca VCB; 5.7. Lu gi h s cc khiu ni do ngi s dng sn phm ca khch hng lin quan n vic tun th cc yu cu ca tiu chun i vi sn phm ph hp m VCB chng nhn ng thi lu li cc bng chng v cc hnh ng thch hp lin quan n hot ng gii quyt khiu ni ; 5.8. Thng bo kp thi cho VCB cc thay i: Ngi i din; a ch sn xut;sn lng sn phm bin ng trn 30% 5.9. Thc hin y trch nhim trong hp ng k vi VCB. 6. VCB Cam kt: 6.1. Thc hin vic nh gi, chng nhn theo ng yu cu ca GUIDE 65:1996; 6.2. Xy dng v thng bo trn website http://www.vinacert.vn (1 thng cp nht 1 ln) danh mc cc sn phm ca t chc c VCB chng nhn; 6.3. Bo mt cc thng tin lin quan n Khch hng ngoi nhng thng tin cng b phn 6.2 v 11.4; 6.4. Thng bo cho khch hng nhng kin phn hi m VCB nhn c lin quan n cht lng sn phm ca khch hng; 6.5. Tun th cc ni quy, quy nh ca khch hng ti im nh gi; 6.6. Thc hin y trch nhim trong hp ng k vi khch hng. 6.7. m bo s c lp khch quan, cng khai v khng thin v; - Thng qua chnh sch s dng CGG ca mnh. Thnh vin trong on nh gi phi: Khng c mi quan h v ti chnh vi KH; Khng c mi quan h gia nh vi cc lnh o ch cht ca KH; Khng t vn sn phm cho KH. i din c li ch cho tt c cc bn; Khng chu cc p lc v ti chnh; cng vic; tnh cm trong cc quyt nh ca mnh; Am hiu lut php.

- Thng qua hot ng ca HCN (QCHDCN). Cc thnh vin trong HCN phi m bo:

- Thng qua hot ng ca cc phng th nghim cam kt c lp, bo mt, khch quan. - Cung cp cho KH cc thng tin v chun mc chng nhn, quy nh v nh gi v chng nhn sn phm ph hp tiu chun/ quy chun k thut, th tc cp, duy tr, nh ch hoc thu hi chng nhn ph hp tiu chun ph hp tiu chun v cc quy nh v s dng logo chng nhn, ph nh gi chng nhn. - Lp danh mc cc t chc, c nhn c lin quan ti hot ng nh gi chng nhn sn phm ca VCB tim n nhng mi nguy dn n s khng cng bng v bin php phng nga nhm m bo tnh cng bng trong hot ng nh gi ca VCB; - To iu kin thun li khch hng ca VCB c iu kin tham gia quyt nh la chn thnh phn on nh gi nu KH nhn thy tim n s khng cng bng trong hot ng nh gi chng nhn ca VCB bi thnh phn on nh gi. - Xy dng c ch gim st trong qu trnh nh gi nhm m bo tnh cng bng, VCB kin quyt khng s dng chuyn gia nh gi khng khai bo r rng quan h ca mnh vi khch hng. 7. Hiu lc ca chng nhn

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7.1. VCB cp chng nhn ph hp tiu chun/ quy chun k thut cho cc sn phm ca khch hng p ng y cc yu cu ca tiu chun/quy chun k thut m khch hng ng k chng nhn. 7.2. Hiu lc cho tt c cc chng nhn ph hp tiu chun l 3 nm k t ngy cp. Trong thi gian chng nhn ph hp tiu chun ph hp tiu chun c hiu lc, VCB tin hnh nh gi gim st sn phm c chng nhn bng cch: ly mu kim nghim trn dy chuyn sn xut, ti kho hoc trn th trng khng nh cht lng sn phm lun c duy tr, ph hp vi tiu chun tng ng. Ty thuc vo bn cht ca sn phm v h thng qun l cht lng m khch hng thit lp, VCB tha thun chu k nh gi gim st cht llng sn phm. Chu k nh gi gim st khng ngn hn 6 thng. 8 nh gi chng nhn sn phm

quy trnh chng nhn sn phm1. Tip xc ban u Initial contact

1. Tip xc ban u trao i thng tin: Nhn vin phng

2. ng k /chng nhn sn phm Certification application 3. Chun b nh gi Assessment planing

4.Th nghim v nh gi mu in hnh Type of testing

4. nh gi iu kin m bo cht lng Quality assurance system assessment

5.Bo co kt qu Test and assessment reports

6. Quyt nh chng nhn Certificate award

7. Gim st nh k Suveillance

sale tip xc vi khch hng nhm thu thp cc thng tin cn thit. ngh khch hng hon thin BM-QT-13-01. 2. Khch hng np bn ng k chng nhn sn phm cho VCB km cc ti liu lin quan theo BM-QT-13-01. Nu cn VCB c th t chc kho st ti c s c nhng hiu bit c bn v hot ng iu hnh sn xut, trang thit b v sn phm ca khch hng. 3. Phng CD lin h vi KH hon thin cc th tc chng nhn sn phm 4. VCB s tin hnh nh gi iu kin m bo cht lng. VCB tin hnh ly mu th nghim theo cc phng thc thch hp th nghim mu in hnh/ mu i din ca sn phm. VCB ch chp nhn chng nhn sn phm ph hp tiu chun khi: - iu kin m bo cht lng t yu cu; - Kt qu th nghim ti ch t yu cu; - Kt qu th nghim mu in hnh/ i din t yu cu (chp nhn 1 ch tiu c kt qu th nghim khng t, vi sai lnh khng qu 20% so vi mc ch tiu cng b. Ch tiu khng t khng phi l ch tiu c quy inh trong quy chun k thut) 5. Bo co kt qu, bao gm bo co kt qu nh gi th nghim v kt qu nh gi iu kin m bo cht lng 6. Nu kt qu th nghim mu in hnh v h thng qun l cht lng hoc iu kin m bo cht lng ca khch hng ph hp vi yu cu chng nhn, khch hng s c VCB cp chng nhn ph hp tiu chun/ quy chun k thut v cp du cht lng/ hp quy ca VCB 7. Duy tr chng nhn: VCB s tin hnh nh gi gim st nh k. nh gi gim st cng tin hnh ly mu i din nh nh gi cp chng nhn.

8. Cp li giy chng nhn: VCB s tin hnh nh gi lisau 03 nm. Tham kho VCB-QD-03

8. nh gi li sau 03 nm Reassessment after 03 years

8.1 ng k chng nhn 8.1.1 Khch hng cn in y cc thng tin theo mu ng k chng nhn (BM-QT-13-01) v gi km theo: a) i vi sn phm, hng ha sn xut trong nc S t chc ca cng ty/doanh nghip; Bn sao ng k kinh doanh; Tiu chun c s;

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K hoch cht lng hoc bn sao chng ch h thng qun l cht lng ISO 9001; ISO 22000. Bn sao ng k kinh doanh ca cng ty/doanh nghip v tiu chun c s ( chng nhn ln u) hoc chng ch chng nhn sn phm/ m chng ch do VCB cp (t ln th hai tr i); Vn n; T khai hng ha nhp khu; Xut x ca hng ha (CO); Phiu phn tch ca nh sn xut (CA); Hp ng nhp khu.

b) i vi sn phm, hng ha nhp khu: -

8.1.2 VCB tin hnh kho st s b khi cn thit. 8.1.3 VCB tha thun vi khch hng v hp ng nh gi chng nhn bao gm cc khaorn chi ph cho: nh gi iu kin m bo cht lng; ly mu, th nghim mu ti ch; Th nghim mu in hnh/i din; Ph s dng logo v cp chng ch, Ph gim st. Ph gim st chng nhn sn phm ph hp tiu chun/quy chun k thut i vi l hng nhp khu c thu cng vi ph chng nhn. 8.2 Thnh lp on nh gi. 8.2.1 Chuyn gia nh gi c la chn trn c s c nng lc ph hp vi lnh vc c nh gi v m bo tnh khch quan ca vic nh gi. Trng hp VCB khng ch nh c CGG c chuyn mn ph hp vi lnh vc c nh gi th VCB s mi CGKT ph hp tham gia on nh gi; 8.2.2 VCB thng bo bng vn bn cho khch hng v thnh phn on nh gi. Nu khch hng nhn thy on nh gi khng m bo tnh khch quan th khch hng c th ngh v VCB s xem xt thay i thnh phn on nh gi khi nhn thy kin ngh ca khch hng l c c s. 8.3 nh gi 8.3.1. nh gi h s 8.3.1 Nhn vin phng chng nhn tin hnh nh gi s ph hp ca h s ng k chng nhn sn phm ph hp tiu chun/quy chun k thut theo quy trnh VCB-HD-13; 8.3.2 Khi cn thit, phng CD hng dn khch hng b sung, hon thin h s bng vn bn; 8.3.3 Phng CD kin ngh thnh lp on nh gi ti hin trng thm tra hnh ng khc hc khi cn: 8.3.4 Phng CD thng nht vi khch hng v k hoch nh gi (BM-QT-10-02). 8.3.2. nh gi chnh thc 8.3.2.1 nh gi ni dung cng b tiu chun c s ca khch hng Chuyn gia nh gi tin hnh xem xt tiu chun c s ca khch hng theo cc ni dung sau: a) Mc lc; b) Phn thng tin m u; c) Yu cu k thut (ty tng loi sn phm, khng nht thit cha ng tt c cc ni dung sau) - Cc ch tiu cm quan; - Cc ch tiu ha l - Cc cht nhim/c t (kim loi nng; c t vi nm; d lng tuc bo v thc vt; d lng khng sinh, hooc mon tng trng, d lng cht h tr ch bin cc cht nhim khc) - Ph gia thc phm/ cht b sung - Cc ch tiu vi sinh d) Ni dung ghi nhn: S hiu tiu chun c s/ tiu chun m khch hng p dng hoc s hiu quy chun k thut m t chc d kin p dng. e) Thng tin b sung nh: Sn phm c thuc danh mc c php sn xut kinh doanh ti Vit Nam hay khng? Sau khi nh gi, chuyn gia nh gi thu 02 bn tiu chun c s chnh thc chuyn CD. 8.3.2.2. nh gi iu kin m bo cht lng: a) Trng hp khch hng c h thng qun l cht lng c chng nhn:

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Nu khch hng c chng ch h thng qun l cht lng: ISO 9001, ISO 22000, TS 16949 cn gi tr trn 12 thng v c chng nhn bi t chc chng nhn c VCB tha nhn (xem web: vinacert.vn) th iu kin m bo cht lng ca khch hng c tha nhn; Trng hp khch hng c chng ch ca t chc cha c VCB tha nhn hoc c tha nhn nhng thi gian cn hiu lc t hn 12 thng th hot ng nh gi iu kin m bo cht lng tng t (c) iu ny. b) Trng hp nh gi chng nhn sn phm kt hp vi nh gi h thng QLCL: Chuyn gia nh gi tin hnh nh gi h thng qun l cht lng kt hp vi nh gi chng nhn sn phm c) Trng hp khch hng cha c h thng qun l cht lng: Chuyn gia nh gi tin hnh: - Kim sot h s k thut ca sn phm (ti liu thit k, tiu chun k thut ca sn phm); - Kim sot h s ton b qu trnh sn xut t u vo, qua cc giai on trung gian cho n khi hnh thnh sn phm bao gm c qu trnh bao gi, xp d, lu kho v vn chuyn sn phm; - Kim sot h s cht lng nguyn vt liu, bn thnh phm v thnh phm; - Kim sot h s trang thit b cng ngh v trang thit b o lng, kim tra, th nghim; - Kim sot h s trnh tay ngh cng nhn v cn b k thut; - Kim tra k hoch m bo cht lng, mi sn phm c mt k hoch m bo cht lng; Bt k s khng p ng mt yu cu no nu trn u b coi l im khng ph hp. Chuyn gia nh gi ch chp nhn kt qu nh gi iu kin m bo cht lng khi ton b cc im pht hin trong qu trnh nh gi c kim sot v khc phc. d) Quyt nh v ln nh gi gim st tip theo Ph thuc vo kt qu nh gi iu kin m bo cht lng, trng on nh gi xc nh thi im cho ln nh gi gim st gn nht trong bo co nh gi. Thi im ny c th khng ph hp vi chng trnh chng nhn do CD ph duyt. 8.3.2.2. Th nghim mu in hnh a) Th nghim ti ch: Cc ch tiu th nghim ti ch c quy nh trong cc quy nh ring (VCB-SP/VCB-HQ) tng ng. C mu c quy nh trong cc quy nh ring hoc trong hng dn nh gi chng nhn sn phm. Kt qu th nghim ti ch t yu cu mi tin hnh ly mu th nghim ti phng th nghim. Trng hp kt qu th nghim ti ch ln th nht khng t, chuyn gia nh gi tin hnh kim tra li ln hai. Nu ln hai khng t th dng nh gi. b) Ly mu th nghim mu in hnh/ mu i din nh gi chng nhn ly t nht 01 mu in hnh hoc 03 mu i din (khi nh gi phng thc 7) cho mi sn phm; nh gi gim st ly t nht 01 mu/sn phm. i vi sn phm khng phi l thc phm, thc n chn nui th c mu c quy nh trong cc quy nh ring. i vi sn phm l thc phm, thc n chn nui th c mu phi m bo kim nghim vi sinh, ha l v cc ch tiu khc theo yu cu sau: Mi n v mu phn tch vi sinh c khi lng khng nh hn 300 gr hoc 0,3 lit. n v mu phn tch vi sinh khng c trn mu. Trng hp sn phm c ng gi sn th mi n v mu phn tch vi sinh l 1 n v sn phm nhng khi lng mi mu khng nh hn quy nh trn. Mi n v mu phn tch ha hc v cc ch tiu khc khng nh hn 1000 gr hoc 1 lit.

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V tr ly mu i khi c quy nh c th nhng v nguyn tc, ly mu phi m bo ly c trn dy chuyn sn xut, kho v ngoi th trng; Mi mu th nghim c chia lm 2 phn, c nim phong ca trng on nh gi. Mt phn lu khch hng, mt phn chuyn phng th nghim.Trang 6/13 Sot xt 03;07/2011

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Chuyn gia nh gi lp 02 bin bn ly mu. Mt giao cho khch hng, 1 lu h s. c) Th nghim ti phng th nghim: Chuyn gia nh gi lp 02 bin bn bn giao mu. Trong phi nu r cc ch tiu cn th nghim v phng php th c quy nh trong cc quy inh ring. Trng hp, Trng on nh gi ng khch hng vn chuyn mu n phng th nghim c ch nh th nghim th trng on nh gi giao cho khch hng 01 bin bn bn giao mu. Phng th nghim c gi mu phi nm trong danh sch phng th nghim c VCB ph duyt. Cc mu khc c chuyn v VCB. 8.4 Quyt nh chng nhn 8.4.1 VCB xem xt kt qu nh gi v cp chng nhn ph hp tiu chun/ quy chun k thut vi cc ni dung: phm vi c chng nhn, thi hn hiu lc v s hiu ca chng ch; 8.4.2 VCB gi chng nhn ph hp tiu chun/ quy chun k thut cho khch hng. H s chng ch

bao gm nhng khng gii hn: 02 chng ch bn gc; 01 quyt nh cp chng ch; bn mm logo chng nhn hp chun/hp quyNu khch hng yu cu VCB s trao chng nhn ph hp tiu chun cho khch hng. 9. S dng logo chng nhn ph hp tiu chun/ quy chun k thut 9.1 Sn phm c VCB chng nhn hp chun c quyn s dng logo ca VCB km theo k hiu ca tiu chun tng ng nh hnh di y:

9.12 Sn phm c VCB chng nhn hp quy c quyn s dng logo ca VCB km theo k hiu ca quy chun k thut tng ng nh hnh di y:

QCVN 01-11:2009/ BNNPTNT

TCCN-TACN 10-01

VCB 999.10.65

V d v mu du chng nhn hp quy ca VCB i vi sn phm thc n chn nui cho Vt 9.2 Khch hng c chng nhn c s dng du hiu nhn bit trn tuyn truyn, qung co trn cc phng tin thng tin i chng v trn cc ti liu gii thiu, ti liu giao dch thng mi ca Khch hng; Khch hng ch c s dng du hiu nhn bit trn i vi sn phm c chng nhn; 10 Duy tr vic chng nhn 10.1 Khch hng c chng nhn phi duy tr vic m bo cht lng sn phm v duy tr vic chng nhn trong sut thi gian hiu lc ca chng ch; 10.2 Trong thi gian hiu lc ca chng ch, VCB tin hnh nh gi gim st nhm xc nhn vic duy tr cht lng sn phm ca khch hng. Vic nh gi gim st c tin hnh cng vi vic ly

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mu in hnh/i din nh gi cht lng sn phm. Chi ph th nghim do khch hng chi tr cho VCB. Tn sut gim st ph thuc vo mc nh hng ca sn phm ti ngi tiu dng, cng ng khi cht lng khng m bo; quy m sn xut ca khch hng. Tn sut gim st c thng nht trong qu trnh thng tho hp ng chng nhn sn phm nhng khng qu 12 thng/ln. Trng hp c bit, trng on nh gi c th xc nh thi im nh gi gim st gn nht m khng ph thuc vo hp ng tha thun. 10.3 Trong thi gian hiu lc ca chng nhn ph hp tiu chun/quy chun k thut m khch hng c chng nhn c nhng thay i ln v: quyn s hu; a im; c cu t chc; i din lnh o; m rng/thu hp nh xng, Sn lng (trn 20%)hoc phm vi sn xut; s lng nhn vin (trn 30 %); cc ngun lc khc c tc ng quan trng n cht lng sn phm v cp nht tiu chun/ quy chun k thut th phi thng bo kp thi bng vn bn cho VCB VCB tin hnh nh gi m rng/thu hp phm vi chng nhn. Ty mc thay i, VCB s tha thun vi khch hng v vic nh gi gim st b sung. Mi chi ph pht sinh lin quan n vic nh gi gim st b sung s do khch hng chi tr. 10.4 Cp li chng ch: Sau 3 nm hiu lc ca chng nhn ph hp tiu chun hin thi, VCB tin hnh nh gi li nh ln u v cp chng nhn ph hp tiu chun/ quy chun k thut c hiu lc 3 nm tip theo. Chi ph cho nh gi li c tha thun li vo thi im nh gi li 11. nh ch/ thu hi chng ch 11.1 nh ch s dng chng nhn ph hp tiu chun/ quy chun k thut l vic VCB ra quyt nh nh ch c thi hn vic s dng chng nhn ph hp tiu chun/ quy chun k thut ca Khch hng c chng nhn. Thu hi chng nhn ph hp tiu chun l vic VCB ra quyt nh thu hi chng nhn ph hp tiu chun/ quy chun k thut cp cho khch hng v chm dt hiu lc ca chng nhn; 11.2 Ty mc , VCB xem xt nh ch s dng hoc thu hi chng nhn ph hp tiu chun/ quy chun k thut cp nu khch hng khng tun th mt trong cc iu sau y: - S dng chng nhn ph hp tiu chun// quy chun k thut hoc logo ca VCB tri vi quy nh ca VCB; - Khng b tr nh gi gim st nh k nh tha thun; - Khng duy tr cht lng ca sn phm, vi phm cc quy nh chng nhn ca VCB; - C khiu ni nghim trng t c nhn, t chc s dng sn phm ca khch hng; - Khng tr y ph chng nhn theo tha thun. 11.3 Trong thi hn hiu lc ca chng ch, nu khch hng vi phm quy nh ti mc 11.2 th chng nhn ph hp tiu chun/ quy chun k thut c th b nh ch hiu lc trong thi gian 3 thng cho n khi VCB nhn c cc hnh ng khc phc ph hp. Nu trong thi gian 3 thng, khch hng khng c cc hnh ng khc phc ph hp th chng nhn ph hp tiu chun/ quy chun k thut s b nh ch thm 3 thng. Nu sau 3 thng, KH vn khng c hnh ng khc phc ph hp th chng nhn ph hp tiu chun s b thu hi vnh vin. 11.4 Vic nh ch v thu hi chng nhn ph hp tiu/ quy chun k thut chun s c VCB thng bo ln website: http://www.vinacert.vn v thng bo cho cc t chc/c nhn c lin quan bng vn bn. 12. Bi thng trch nhim v khiu ni 12.1 Nu trong qu trnh nh gi chng nhn, khch hng c chng nhn a ra bng chng v vic VCB gy ra thit hi cho khch hng v ngh bi thng, VCB s xem xt bi thng cho thit hi , gi tr bi thng s c VCB tha thun chi tit vi khch hng. Trong trng hai bn khng tha thun c vi nhau v gi tr bi thng th a ra trng ti kinh t gii quyt; 12.2 Khch hng c th khiu ni cc hot ng lin quan n qu trnh nh gi, chng nhn ca VCB. VCB s xem xt, gii quyt khiu ni ca Khch hng. Nu khch hng khng ng vi quyt nh gii quyt khiu ni ca VCB th khch hng c quyn yu cu gii quyt theo quy nh ca php lut;

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12.3 Khng bn no phi chu trch nhim bi hon cho nhau nu c nhng yu t khch quan xy ra nm ngoi tm kim sot ca hai bn nhng phi thng bo cho nhau v cc s kin ny bng fax, hay th tn trong vng 5 ngy k t ngy din ra. 13. Cc khon chi ph 13.1. Cc khon chi ph cho hot ng nh gi, chng nhn Sn phm c xc nh trong Hp ng. Khch hng khng phi tr bt k khon chi ph no khc cho VCB tr chi ph cho nh gi b sung c quy nh ti im 13.2 mc ny; 13.2. Khi cn phi thm tra hnh ng khc phc ca khch hng ti im c nh gi, cc chi ph i li, lu tr cho chuyn gia nh gi ca VCB do khch hng chi tr; 13.3 VCB pht hnh ha n ti chnh cho ton b chi ph nh gi, chng nhn ca VCB. Vic chm thanh ton sau 30 ngy k t ngy pht hnh ha n, bn Khch hng phi chu li sut 1,5% trn thng cho phn gi tr cn phi thanh ton; 13.4 VCB ra quyt nh nh ch chng nhn ph hp tiu chun/ quy chun k thut i vi Khch hng khng thanh ton chi ph nh gi, chng nhn sau 60 ngy k t ngy VCB pht hnh ha n. Vic khi phc chng nhn ph hp tiu chun/ quy chun k thut s c thc hin sau khi Khch hng thanh ton chi ph nh gi chng nhn. -------------------------------

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Ph lc DANH MC CC SN PHM C QUY NH RING TT Tn tiu chun Tht lnh ng Tm v ng lnh Mc ng lnh Sa bt Sa bt dnh cho tr n 12 thng tui Sa chua Sa Thanh trng Sa ti tit trng Sa c c ng Rau, qu C ph nhn C ph bt Ch xanh Ch en M chnh Go Du vng thc phm (Du m) Du c thc phm Tht ch bin c x l nhit Tht ch bin khng qua x l nhit C ng hp C trch v cc sn phm dng c trch ng hp C ng ng hp C hi ng hp Tm ng hp Tht cua ng hp Tht hp Nc mm ng tinh luyn Sn phm ng cc dng si n lin Bnh m Bnh bch quy M si, m thanh, m ng Bnh u xanh K hiu M ti liu

I/ Nhm thc phm 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. 24. 25. 26. 27. 28. 29. 30. 31. 32. 33. 34. TCVN 7047 - 2009 TCVN 4381:2009 TCVN 2644:1993 TCVN 5538 - 2002 TCVN 7108 - 2002 TCVN 7030 - 2002 TCVN 5860 - 2007 TCVN 7028 - 2009 TCVN 5539 - 2002 99 /2008/QBNNPTNT TCVN 4193:2005 TCVN 5251 - 2007 TCVN 1455 - 1993 TCVN 1454 - 2007 TCVN 1459 : 2008 TCVV 5644:2008 TCVN 6045 - 1995 TCVN 6048 - 1995 TCVN 7049 2002 TCVN 7050:2002 TCVN 6391 : 2008 TCVN 6390 : 2006 TCVN 6388:2006 TCVN 6386 : 2003 TCVN 6387 - 2006 TCVN 6389:2003 TCVN 7048 - 2002 TCVN 5107 : 2003 TCVN 6958:2001 TCVN 7879:2008 Q 46/2007/Q-BYT TCVN 5909 - 1995 Q 46/2007/Q-BYT TCVN 7240:2003 VCB-SP-02-02 VCB-SP-03-03 VCB-SP-03-06 VCB-SP-04-03 VCB-SP-04-04 VCB-SP-04-05 VCB-SP-04-06 VCB-SP-04-07 VCB-SP-04-08 VCB-SP-07-01 VCB-SP-09-01 VCB-SP-09-02 VCB-SP-09-04 VCB-SP-09-05 VCB-SP-09-10 VCB-SP-10-01 VCB-SP-15-05 VCB-SP-15-06 VCB-SP-16-01 VCB-SP-06-02 VCB-SP-16-04 VCB-SP-16-05 VCB-SP-16-06 VCB-SP-16-07 VCB-SP-16-08 VCB-SP-16-09 VCB-SP-16-10 VCB-SP-16-12 VCB-SP-17-01 VCB-SP-19-01 VCB-SP-19-06 VCB-SP-19-07 VCB-SP-19-08 VCB-SP-20-03

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35. 36. 37. 38. 39. 40. 41.

Nm hp hp nc da ung pha ch sn khng cn Bia hi Bia hp Ru Vang Nc ung ng chai

TCVN 5606:1991 TCVN 1549:1994 TCVN 7041 - 2009 TCVN 7042 - 2009 TCVN 6057 - 2009 TCVN 7045 - 2009 TCVN 6096:2004

VCB-SP-20-06 VCB-SP-20-07 VCB-SP-22-01 VCB-SP-22-02 VCB-SP-22-03 VCB-SP-22-04 VCB-SP-22-12

II/ Nhm thc n chn nui 42. Kh du lc lm thc n chn nui 43. Thc n hn hp hon chnh cho g 44. Thc n hn hp hon chnh cho vt 45. Thc n hn hp hon chnh cho ln 46. Thc n cho b v b tht 47. Bt c

TCVN 4585:2007 QCVN 0110:2009/BNNPTNT QCVN 0111:2009/BNNPTNT QCVN 0112:2009/BNNPTNT QCVN 0113:2009/BNNPTNT TCVN 1644:2001 36/2010/TT-BNNPTNT 36/2010/TT-BNNPTNT 36/2010/TT-BNNPTNT 36/2010/TT-BNNPTNT 36/2010/TT-BNNPTNT 36/2010/TT-BNNPTNT 36/2010/TT-BNNPTNT 36/2010/TT-BNNPTNT 36/2010/TT-BNNPTNT 36/2010/TT-BNNPTNT 36/2010/TT-BNNPTNT 36/2010/TT-BNNPTNT TCVN 7304-1:2003 TCVN 7304-2:2003 TCVN 6934:2001 TCVN 7239:2003 TCVN 7451:2004

VCB-SP-23-01 VCB-HQ-23-02 VCB-HQ-23-03 VCB-HQ-23-04 VCB-HQ-23-05 VCB-SP-23-04 VCB-HQ-31-01 VCB-HQ-31-02 VCB-HQ-31-03 VCB-HQ-31-04 VCB-HQ-31-05 VCB-HQ-31-06 VCB-HQ-31-07 VCB-HQ-31-08 VCB-HQ-31-09 VCB-HQ-31-10 VCB-HQ-31-11 VCB-SP-31-10 VCB-SP-31-12

III/ Nhm Phn bn 48. Phn Ur 49. 50. 51. 52. 53. 54. 55. 56. 57. 58. 59. 60. Phn Supe ln Phn ln nhp khu Phn ln nung chy Phn DAP Phn hu c Phn hu c sinh hc Phn hu c khong Phn hu c vi sinh Phn vi sinh vt Phn c b sung cht iu tit sinh trng Phn hn hp NPK Ch phm sinh hc

IV/ Nhm Ha 61. Sn tng, sn nh tng 62. 63. Bt b tng Ca s v ca i bng khung nha cng UPVC V/ Nhm Vt liu xy dng 64. Xi mng Pooclng hn hp loi PCB 30 v PCB 40 65. Xi mng Pooclng-Yu cu k thut 66. Gch xi mng lt nn 67. Ct in b tng ct thp ly tm

VCB-SP-32-01 VCB-SP-32-02 VCB-SP-39-01

TCVN 6260:1997 TCVN 2682:1999 TCVN 6065:1995 TCVN 5847:1994

VCB-SP-68-01 VCB-SP-68-02 VCB-SP-68-03 VCB-SP-68-04

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68. 69. 70. 71. 72. 73. 74. 75. 76. 77. 78. 79.

Ct in b tng ct thp ch H Tm thch cao Ct in b tng d ng lc ng cng ly tm Ct in b tng vung Gch rng t st nung Gch c t st nung Ngi t st nung Gch lt nn t st nung Gch trang tr t st nung Gch Bloc b tng Ct nghin cho b tng v va

44/2006/Q-BCN TCVN 8256:2009 GB4623-94 TCXDVN 372:2006 44/2006/Q-BCN TCXDVN 356: 2005 TCVN 1450:1998 TCVN 1451:1998 TCVN 1452:2004 TCXD 90:1982 TCXD 111:1983 TCVN 6477:1999 TCXDVN 349:2005 TCVN 1651 -1:2008 TCVN 1651 2:2008 ASTM 1008/A1008M09a JIS G 3141 ASTM A500/A500M10a JIS G 3452:2010 ASTM A500/A500M10a TCVN 6610-3:2000 QCVN 4:2009/BKHCN TCVN 6610-3:2000 TCVN 6610-3:2007

VCB-SP-68-05 VCB-SP-68-06 VCB-SP-68-07 VCB-SP-68-08 VCB-SP-68-09 VCB-SP-69-01 VCB-SP-69-02 VCB-SP-69-03 VCB-SP-69-04 VCB-SP-69-05 VCB-SP-69-06 VCB-SP-25-01 VCB-SP-72-01 VCB-SP-72-02 VCB-SP-72-04

VI/ Nhm C kh 80. Thp thanh trn trn 81. 82. Thp thanh vn phi 10 32 Thp cn ngui dng cun Thp ng Thp hnh hp (vung, ch nht)

83.

VCB-SP-72-05

84.

VCB-SP-72-06

VII/ Nhm in 85. Cp khng v bc mt li c rut dn cng 86. Cp khng v bc mt li c rut dn mm 87. Cp khng v bc mt li c rut dn c v nhit rut dn l 0 70 C dng lp t bn trong 88. Cp khng v bc mt li c rut dn mm v nhit rut dn l 0 70 C dng lp t bn trong 89. Cp khng v bc mt li c rut dn mm v nhit rut dn l 0 90 C dng lp t bn trong 90. Cp khng v bc mt li c rut dn c v nhit rut dn l 0 90 C dng lp t bn trong 91. Cp cch in bng Polyvinyl clorua - Dy Tinsel dt 92. Cp cch in bng Polyvinyl clorua - dy dng mc in chiu sng trong nh 93. Cp cch in bng Polyvinyl clorua - dy c v bc bng PVC thng dng 94. My pht thanh sng cc ngn 95. 96. T in ng ct v iu khin h p ng nha dng trong qun l cp


TCVN 6610-3:2007

VCB-SP-85-04

TCVN 6610-3:2007

VCB-SP-85-05

TCVN 6610-3:2007

VCB-SP-85-06

TCVN 6610-5:2007 TCVN 6610-5:2007

VCB-SP-85-07 VCB-SP-85-08

TCVN 6610-5:2007

VCB-SP-85-09

TCVN 6850-1:2001 TCVN 8650-2:2001 TCVN 7994-1:2009 TCVN 7994-2:2009 TCVN 7417-23:2004


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97. 98.

My bin p in lc

TCVN 6306-1:2006 TCVN 6447:1998 TCVN5064:1994/S 1:1995 TCVN 5935:1995 (IEC 502 - 1983)


Cp in vn xon bc cch in XLPE in p lm vic n 0.6/1kV 99. Dy trn dng cho ng dy ti in trn khng 100. Cp in lc cch in bng cht in mi rn c in p danh nh t 1kV n 30kV


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vcb-qd-03 quy dinh ve chung nhan san pham. ver3

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