VALUES THAT DRIVE OUR CULTURE

Jackson Healthcare is an organization that is rich in core values which are truly

exemplified within the corporate culture and environment. Our success and

organizational performance can be attributed to the values that drive us each and

every day. We provide our associates with a clear set of goals, and help them to

understand our mission, and the purpose of their contribution to the organization.

At Jackson Healthcare, our values are the core of our character, and they affect

how we approach relationships, as well as fulfill our purpose, vision and mission.

Others First

We have identified the importance of respecting individuals. We forgive others,

and focus not on the problem, but on the solution. We treat others as we would

want to be treated. One of our Senior Leaders stated, “It all starts with respect

for the individual. At 5:00 pm our people walk out the door. We have to respect

that and treat others the way they want to be treated.”

Strives For Excellence

We are not afraid to take risks and to admit our mistakes. “We reward risk and

innovation – particularly mistakes. We realize mistakes; say what we learned,

and what we are going to do differently,” said one of our Senior Leaders. An

Associate stated, “We have a ‘fail safe’ environment here. This gets us the best

results because we are not married to ‘this is the way we’ve always done it’.” We

strive to lead the pack and continue to be innovators within our industry. Our

leadership teams create an environment that fosters and encourages

development. Another Associate responded, “Management is very open and

communicates regularly. The emails are very human. They are very real.”

2655 Northwinds Parkway • Alpharetta, GA 30009 • (770) 643-5500

www.jacksonhealthcare.com

Maximize Potential

We embrace an entrepreneurial work style. Associates are empowered to make

decisions, and take responsibility for their personal and professional growth. The

organization has a strong focus on work/life balance, which also contributes to

our successes. “This building gave us the ability to focus on wellness programs.

From the Coliseum Challenge to Running & Triathlon teams, we want to provide

employees with a range of wellness programs,” stated one of our Senior

Leaders. One of our Associates said, “We created a work schedule for me that

fit with my life. I have Wednesdays to work from home so I can spend time with

my youngest child. I end up getting a tremendous amount of work done and

have a work/life balance because of this schedule. I work for a company that

understands my personal and professional goals.”

Do the Right Thing

Our corporate culture does not tolerate lying. We maintain honesty and integrity

at all times, and we seek fairness in all situations. A Senior Leader said, “We

always ask, ‘How is this going to be perceived by the associates? How will they

be affected’?” The impact on performance as a result of the alignment of values

is significant. “The leadership here is actually aligned with what they say here,”

stated one of our Associates. Our corporate culture is also very apparent in our

staffing numbers. Another Senior Leaders stated, “We have a 92% retention

rate. 63% of new hires are coming from internal referrals.”

2655 Northwinds Parkway • Alpharetta, GA 30009 • (770) 643-5500

www.jacksonhealthcare.com

Esteem the Team

We choose to build each other up, and challenge our teammates to perform to

their utmost potential. We collectively support and encourage each other. We

seek first to understand before responding, and always put the team first. “They

are looking for energy here. They hire people who enjoy what they do for a

living,” said an Associate. “I would describe the culture here as young, energetic,

conscientious and intelligent,” said a Senior Leader. “People here say, ‘this is

the best place I’ve ever worked’ and are appreciative of everything here,

particularly if they’ve worked other places,” said one of our Associates. Another

Associate stated, “We don’t just have employees, we have ambassadors.”