value enhancement thru optimal organizational development
TRANSCRIPT
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SU MMIT
2014
Next Practices from Adobe
Value Enhancement thru
Optimal Organizational
Development
Antonio HumphreysSenior Manager
Adobe
www.sig.org/eval
DE
NV
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SU MMIT
2014
Evaluation How-to:
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1. Select Schedule2. Select Schedule by Day3. Select Day4. Select Session5. Scroll to Description 6. Click on the Evaluation link
Option 2: Browser
1. Go to www.sig.org/eval2. Select Session (#WS14)
How?
© 2014 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.© 2014 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
Welcome &
Adobe Overview
© 2014 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
Adobe Document Services
4
Our Document Solutions Mission:
Reliably exchange the world’s documents for universal access, review, and approval.
Ad hoc Structured
DOCUMENT WORKFLOWS ENABLING TECHNOLOGIES
Adobe Reader Document
Services
Adobe Acrobat Adobe
EchoSign
© 2014 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
© 2014 Adobe Systems Incorporated. All Rights Reserved.
© 2014 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.© 2014 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
Visual: ‘The New Creatives’
https://www.youtube.com/watch?v=OQrlAn_iqUY
6
© 2014 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
7
MONETIZE
MEASURE
MAKE
MANAGE
Adobe’s Advantage
© 2014 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.© 2014 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
Visual: ‘Click, Baby, Click!’
https://www.youtube.com/watch?v=TZXUq7Pln3g&feature=kp
© 2014 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.© 2014 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
Value Enhancement thru Optimal Organizational Development
Antonio Humphreys | Adobe Systems Inc.
© 2014 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
Organizational Development
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Factors & Variables:
• Department maturity level?
• Degree of change required?
• Current (and forecasted) business conditions?
• Political sensitivities?
• Level of talent required?
• Corporate culture’s ability and willingness to change and transform?
• Immediate vs. long-term organization needs?
LOW HIGH
© 2014 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
Organizational Development
11
Survey:
Who has experienced an org change in their department
within…
“The only thing that is constant is change.” -Heraclitus
the past 2 years?
the past year?
the past 6 months?
“To improve is to change; to be perfect is to change often.”
-Churchill
© 2014 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
Organizational Development
12
Keys to success:
• Don’t try to ‘boil the ocean’…prioritize!
• Tiered approach that allows sufficient time to make
clear assessments and a solid strategy
• Focus first on ‘foundational’, second on ‘evolving’,
and third on ‘elevating’
© 2014 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
Organizational Development
13
Organization flexibility & empowerment
Job roles & responsibilities
Team training & development
Team skill-set assessment & hiring
FOUNDATIONAL
EVOLVING
ELEVATING
© 2014 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.© 2014 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
Team Skill-Set Assessment and
Hiring/Rotating Best Practices
© 2014 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
Team Skill-Set Assessment
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Strengths Assessment:
• Review of top 5 – 10 skills
• Use tools like StrengthsFinder and SDI
• Review at individual and group levels to find both complimentary and unique
attributes
• Teams then know how to leverage each other based on core capabilities
Making it actionable:
• Assign projects based on key competencies
• Leverage key team members for specific tasks and contributions
• Focus and utilization of employee’s strengths drives engagement and
empowerment
© 2014 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
Hiring & Rotational Best Practices
16
Based on assessments of existing team:
• Determine whether individuals are prime candidates for rotational
opportunities in other department functions or verticals
• Opportunities for continued exposure to different areas, keeps things
dynamic, and allows for job growth and expansion
• Have the opportunity to target the appropriate level and characteristics of
ideal candidate(s) for your team and department
• Helps in identifying either junior or senior level personnel
• Narrow search based on critical skill-set requirements
• Better able to justify compensation offers/packages to quality market
talent
© 2014 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.© 2014 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
Team Training & Development
© 2014 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
Team Training & Development
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Team Training:
After Strengths Assessment, focus on mix of:
• Soft skills (i.e. emotional intelligence (EQ), presentation skills, influencing skills)
• Sourcing-specific skills (i.e. category management, negotiations)
• Technical skills (i.e. Excel, company financial analysis, TCO bid analysis)
Development Considerations:
• Build on ‘foundational’ learnings to evolve expertise on the team
• Don’t over train. Personnel will get ‘training burn-out’ if too much training is
scheduled.
• Use mix of virtual and face-to-face training (group interactions are key to help with
understanding of the content)
• Align with functional leadership traits to develop ‘top talent’
© 2014 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.© 2014 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
Analysis of Job Roles & Responsibilities
© 2014 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
Job Analysis
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Level and Role Analysis:
• Need for consistency of functional roles/levels and associated skill-sets
(i.e. Finance vs. Procurement vs. Supply Chain vs. Operations)
• Inconsistency can cause confusion for both managers and employees
• Creation of specific job descriptions and associated responsibilities/accountabilities
• Clarity to personnel regarding career path and what’s required to elevate themselves
• Benchmark with peer functions and companies to ensure competitiveness with:
• Titles (i.e. Analyst or Specialist vs. Category Manager)
• Compensation (i.e. market-specific salary, bonuses, stock grants, other benefits)
• Partner with Human Resources to perform market compensation assessments
• Need to ensure pay bands for specific roles are up-to-date and market competitive
• Clarify and delineate roles/responsibilities with other functional partners (i.e. Legal, Finance,
Audit)
© 2014 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.© 2014 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
Organization Flexibility & Empowerment
© 2014 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
Organization Flexibility & Empowerment
22
When at mature and group ‘performing’ stage:
• Micromanagement is not required (becomes more of a
‘pull model’ for management engagement)
• Can offer more flexible working arrangements and
environments
• Work from different regional offices
• Work remote on virtual basis
• Time schedule is flexible due to needs of the
business (i.e. regional calls at night)
• Employees are elevated, engaged, and motivated in
their work
• Ultimately, drives maximum value for the business!
Empowerment
Continual
Training
Appropriate
Role
Growth & Elevation
Strength
Self-Aware
© 2014 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
Wrap-Up
23
Many thanks for your time
today.
QUESTIONS?
Contact Info:
Antonio Humphreys
408-536-3930
Adobe Systems, Inc.
345 Park Avenue
San Jose, CA 95110-2704
DE
NV
ER FALL
SU MMIT
2014
Session #WS14
Value Enhancement thru Optimal Organizational
Development: Next Practices from Adobe
Antonio Humphreys
Adobe408-536-3930
Speaker: