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@andersramsay | #agileux UX Singapore 2013 The UX of Minimum Viable Products by Anders Ramsay

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Anders Ramsay - The UX of Minimum Viable Products

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Page 1: UXSG#4 Keynote Presentation

@andersramsay | #agileux UX Singapore 2013

The UX of Minimum Viable Productsby Anders Ramsay

Page 2: UXSG#4 Keynote Presentation

@andersramsay | #agileux UX Singapore 2013

What is a Minimum Viable Product?

Page 3: UXSG#4 Keynote Presentation

@andersramsay | #agileux UX Singapore 2013

What is a Minimum Viable Product?The shortest path from idea to validated learning.

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@andersramsay | #agileux UX Singapore 2013

Source: sylvanlakelibrary.blogspot.com

“The Hudson Bay Start”

Page 5: UXSG#4 Keynote Presentation

@andersramsay | #agileux UX Singapore 2013

Source: sylvanlakelibrary.blogspot.com

“The Hudson Bay Start”

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@andersramsay | #agileux UX Singapore 2013

Formulate a Hypothesis:This is my prediction of what I’ll need to survive for 2 months in the middle of nowhere.

MVP Design

Learn from the Results:Did I use more/less food than I expected in 3 days? Did I discover gear I needed but didn’t have with me? etc.

Test the Hypothesis (Experiment):Trek into nearby woods and camp out for a few days.

Page 7: UXSG#4 Keynote Presentation

@andersramsay | #agileux UX Singapore 2013

Formulate a Hypothesis:This is my prediction of what I’ll need to survive for 2 months in the middle of nowhere.

UX: How do we design effective experiments?

MVP Design

Learn from the Results:Did I use more/less food than I expected in 3 days? Did I discover gear I needed but didn’t have with me? etc.

Test the Hypothesis (Experiment):Trek into nearby woods and camp out for a few days.

Page 8: UXSG#4 Keynote Presentation

@andersramsay | #agileux UX Singapore 2013

What would be an MVP for the redesign of a big-ass ancient enterprise system?

Page 9: UXSG#4 Keynote Presentation

#agileux | @andersramsayUX Singapore 2013

Pain points- Entering data into wrong fields.- Changes sometimes not saved.- Data often needing to be re-entered.- Often manually renaming/moving files.- Some departments refusing to use the

system saying they’d never get any actual work done.

Page 10: UXSG#4 Keynote Presentation

#agileux | @andersramsayUX Singapore 2013

“Cool, let’s come up with the minimal feature set needed to replace the whole

enterprise system…”

Page 11: UXSG#4 Keynote Presentation

#agileux | @andersramsayUX Singapore 2013

“Cool, let’s come up with the minimal feature set needed to replace the whole

enterprise system…”

“No, let’s conduct an experiment:

Find a high-benefit/low-cost pain point, try

removing it, and see what we learn...”

Page 12: UXSG#4 Keynote Presentation

@andersramsay | #agileux UX Singapore 2013

The MVP:

Page 13: UXSG#4 Keynote Presentation

@andersramsay | #agileux UX Singapore 2013

Offered riches both in user and tech learning. Could be implemented quickly.A success, even if it failed.

The MVP:

Page 14: UXSG#4 Keynote Presentation

@andersramsay | #agileux UX Singapore 2013

vi·a·ble  /ˈvīəbəl/Adjective1. Capable of working successfully; feasible: "the proposed

investment was economically viable".2. (of a seed or spore) Able to germinate.

Page 15: UXSG#4 Keynote Presentation

@andersramsay | #agileux UX Singapore 2013

“A minimal viable product is...a rolling series of releases that iterate and improvebased on a mix of data and vision/judgment.”

—Giff Constable, Interaction 2011

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#agileux | @andersramsayUX Singapore 2013

Focusing on learning, not features...

Page 17: UXSG#4 Keynote Presentation

#agileux | @andersramsayUX Singapore 2013

Focusing on learning, not features...Lean Startup: Focused on validated learning

Success?Failure?

MVP #1 MVP #2 Success?Failure?

...etc.Experiment and learn

Experiment and learn

Page 18: UXSG#4 Keynote Presentation

#agileux | @andersramsayUX Singapore 2013

Focusing on learning, not features...Lean Startup: Focused on validated learning

Success?Failure?

MVP #1 MVP #2 Success?Failure?

...etc.Experiment and learn

Experiment and learn

Success?Failure?

Agile: Focused on working software

Ship features the customer asks for (early and often)

Page 19: UXSG#4 Keynote Presentation

#agileux | @andersramsayUX Singapore 2013

How does this impact UX design?

Page 20: UXSG#4 Keynote Presentation

#agileux | @andersramsayUX Singapore 2013

Changing how we collaborate

Adopt Agile UX methods to enable fast/high quality cycles of work.

Whole team ideation and visioning

Effective workshops

Pairing across roles/disciplines

Page 21: UXSG#4 Keynote Presentation

#agileux | @andersramsayUX Singapore 2013

Changing what we measure

“Is this user-friendly?”

Page 22: UXSG#4 Keynote Presentation

#agileux | @andersramsayUX Singapore 2013

Changing what we measure

“Is this user-friendly?”

“How much would you pay for this”“How much time would this save?”

vs

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#agileux | @andersramsayUX Singapore 2013

Broadening our design focus

Designing and testing product viability.

Designing and testing user experiences.

Page 24: UXSG#4 Keynote Presentation

#agileux | @andersramsayUX Singapore 2013

MVP Design Patterns

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@andersramsay | #agileux UX Singapore 2013

PainkillerTry removing a high-value, low-cost pain point.

Page 26: UXSG#4 Keynote Presentation

@andersramsay | #agileux UX Singapore 2013

Fa$t MoneyTry shipping only what you think people will pay for.

Page 27: UXSG#4 Keynote Presentation

@andersramsay | #agileux UX Singapore 2013

Wizard of OzTry manually simulating system output.

Page 28: UXSG#4 Keynote Presentation

@andersramsay | #agileux UX Singapore 2013

Go Ugly EarlyTry shipping with the most bare-bones UX possible.

Page 29: UXSG#4 Keynote Presentation

@andersramsay | #agileux UX Singapore 2013

Fake Storefront (Archetypal Lean Startup landing page)

Try marketing the product as if already completed.

Page 30: UXSG#4 Keynote Presentation

@andersramsay | #agileux UX Singapore 2013

Be the software (aka “Concierge”)

Try manually simulating the user experience.

Page 31: UXSG#4 Keynote Presentation

#agileux | @andersramsayUX Singapore 2013

Which pattern should I pick?- What offers the most learning at the lowest cost?

- What best tests your riskiest assumptions?

- Expect to use a combination of patterns.

Page 32: UXSG#4 Keynote Presentation

#agileux | @andersramsayUX Singapore 2013

Bottom line- Designing MVPs is a craft in its own right.

- Broadens the meaning of UX design.

- Requires melding virtually all aspects of Agile/Lean UX.- A great measurement of your skill level as a modern UX’er.

Page 33: UXSG#4 Keynote Presentation

#agileux | @andersramsayUX Singapore 2013

Thanks!andersramsay.com@andersramsay#agileux

Presentation:http://bit.ly/ux-of-mvps