uw-milwaukee spring 2014 business programs catalog

SCHOOL OFCONTINUINGEDUCATION

SCHOOL OF

CONVENIENTLY LOCATED UPSTA IRS

CONTINUINGEDUCATION

sce-business.uwm.edu

BusinessSpring 2014

Business Analysis

Business Communication

Business process improvement

Computer Applications

Emotional intelligence

Human resources

iT/Mobile/Web

Labor relations

Management Development

project Management

Small BusinessDevelopment Center

Social Media

Team Effectiveness

Training & Organizational Development

Women’s LeadershipMORE THAN20 CERTifiCATEs&100 PROgRAMs

2 2

Table of ConTenTs

Business AnAlysis ............................................................................................. 4

Business CommuniCAtion ................................................................................. 4

Business ProCess imProvement ..................................................................... 5

ComPuter APPliCAtions. ................................................................................... 6

emotionAl intelligenCe. .................................................................................. 7

HumAn resourCes ............................................................................................. 8

it/moBile/WeB .................................................................................................... 8

lABor relAtions ............................................................................................. 12

mAnAgement DeveloPment ............................................................................ 14

ProjeCt mAnAgement ..................................................................................... 17

smAll Business DeveloPment Center .......................................................... 17

soCiAl meDiA .................................................................................................... 19

teAm effeCtiveness ........................................................................................ 19

trAining & orgAnizAtionAl DeveloPment..................................................... 20

Women’s leADersHiP ....................................................................................... 23

INDEX ................................................................................................................ 25

ADDItIoNAl ProgrAms .................................................................................... 26

gENErAl INFormAtIoN .................................................................................... 27

school of Continuing Education(SCE) is the largest provider of

noncredit continuing education

in Southeastern Wisconsin,

with nearly 20,000 participants,

1,500 programs and 600

practitioner instructors. Our

state-of-the-art classrooms

and conference services are

located in downtown

Milwaukee – the heart of the

city’s business and commercial

district. SCE is one of 14 schools

and colleges at the University

of Wisconsin–Milwaukee.

5 to95we’ve got a program for that

5 to95 we’ve got a program for that

Customized traininggive your employees high-quality, relevant training that provides immediate on-the-job impact. sCe customized training solutions are designed around your goals, objectives, industry and culture. Contact rachelle Perotto at [email protected] or 414-227-3243.

sce-business.uwm.edu | 414-227-3200 | 800-222-3623

3

sCe CerTifiCaTe Programs

THe ValUe of Professional CerTifiCaTesProfessional certificates are an affordable and convenient way to increase your value in the workplace. over the past several decades, certificates have been the fastest-growing postsecondary credential awarded. frequently attained as a supplement or a stepping stone to a degree, certificates are earned through noncredit, hands-on professional development in a specific career discipline. Courses are taught by industry experts, and the skills acquired are relevant and immediately applicable on the job.

WHo sHoUld PUrsUe a Professional CerTifiCaTe? •Working Professionals – update current skills, gain new ones, advance your career and increase your earning potential •recent College grads – bridge the gap between your education and new job requirements •Career Changers – jumpstart your employment in a new field, quickly and economically

WHy CHoose sCe?A professional certificate from the school of Continuing education comes with the distinction and quality that the university of Wisconsin-milwaukee has to offer. uWm is Wisconsin’s premier public, urban university with a strong international reputation for excellence in education.

•Localindustryexpertswithreal-worldknowledgeandadvice •Opportunitytonetworkwithlike-mindedprofessionals •Convenientdowntownlocation •Amenities,includingcoursematerials,mealsanddiscountedparking

uWm

sCH

ooL

oF C

onti

nuin

g ed

uCat

ion

CompleteANY certificate in 18 months

or less!

bUsiness CerTifiCaTe ProgramsAdvanced Leadership

Advanced web skills

business Analysis

business communication

emerging Leaders

emotional intelligence

Kirkpatrick Four Levels evaluation

Labor Relations management

Lean six sigma Yellow belt

master Trainer

mobile Application development

Office Lean

Organizational developmentProject managementsix sigma black beltsix sigma black belt for services and Transactionssix sigma Green belt for services and Transactionssocial mediasolution Focused business ProfessionalTeam effectivenessTrain the Trainerweb designweb development

see 40+ CertifiCAte ProgrAms At sce-certificates.uwm.edu.

4 SCE | Conveniently Located Downtown LEGEND: = Face to Face : = Online

bUsiness analysissce-BA.uwm.edu 414-227-3311, Anne o’meara

Business Analysis CertificateBusiness analysts are in high demand in many fields. As the key liaison between business and technology departments, they play an important role in many projects. By eliciting, communicating and validating business and product requirements, analysts help deliver quality results. the uWm Business Analysis Certificate helps you develop critical skills to enhance your role in assuring that your projects are successful. visit sce-Ba.uwm.edu for full certificate and course details.

Earn the certificate by completing 14 days of courses in as little as eight months (not to exceed four years). Most courses are two days. Courses can also be taken individually.

Courses cover the systems development process and include:•BusinessAnalystEssentials•AnalyzingandValidating

Business requirements•BusinessProcessModeling

and redesign•CriticalThinking:BusinessAnalysis

and Decision-making strategies•DefiningandManaging

Business requirements•ReturnonInvestment:Determining

and Communicating Project value•EnterpriseAnalysisandBusiness

requirements•ProactiveTesting:Risk-basedTest

Planning, Design and Automation

bUsiness CommUniCaTion sce-communication.uwm.edu 414-227-3219, jan Allen

Business Communication Certificateimprove your written, spoken and interpersonal communication skills to help pursue a new position or promotion. Professional instructors with real-world experience provide up-to-date knowledge in small group sessions. visit sce-communication.uwm.edu for full certificate and course details.

Earn the certificate by completing four core courses, three electives and the capstone course in as little as 18 months (not to exceed three years). Courses can also be taken individually.

Core

Business Style of Writing Content is king in business communication – and has even evolved into its own style of writing. learn how the business style of writing enables writers and readers to understand each other without ambiguity. very little grammar will be discussed, because business communication style simplifies grammar. Note: Course is applicable to those doing technical writing as well.

Wed., Feb. 5, 8:30am-4pminstructor: Judy steiningerearly Bird: $345 (register by Jan. 22)Fee: $395Ceus: 0.7Program no. 5050-6578

Effective Interpersonal Communication Skillslearn about your communication style and how it affects others. uncover your listening skills. employ strategies for motivating performance improvement and overcoming perceptual barriers.

tue.-Wed., June 3-4, 8:30am-4pm instructor: Laura Page early Bird: $845 (register by may 20)Fee: $895Ceus: 1.4 Program no. 5050-6470

Effective Speaking and Presentation SkillsDevelop the techniques every effective speaker needs and discover the elements of great speeches, then practice them in a small group.

tue.-Wed., may 20-21, 8:30am-4pm instructor: Kim Beckearly Bird: $645 (register by may 6)Fee: $695Ceus: 1.4 Program no. 5050-6543

Other Core Course:emotional intelligence i: Dealing with Difficult People, including yourself, see pg. 7

eLeCtiVes

Business Writing Formats in business, time is money. so business communicators have created formats that clearly signal to writers and readers what is expected of them. explore the formats and the importance of an efficient release of business information as you learn to apply the appropriate formats for every audience. Note: Course is applicable to those doing technical writing as well.

Fri., mar. 14, 8:30am-4pm instructor: Judy steininger early Bird: $345 (register by Feb. 28) Fee: $395Ceus: 0.7Program no. 5050-6580

EARN PD HOuRs And CDus

5sce-business.uwm.edu | 414-227-3200 | 800-222-3623

Developing a Communications Strategy Drawing up a communications strategy is an art, and there are many different ways of approaching the task. Whether your communications strategy is designed for a specific project or for your organization, it should establish objectives, audiences, messages, tools and activities, resources and timescales, and evaluation and amendments. Cover all six principles in-depth, and walk away with an action plan.

thu., may 1, 8:30am-4pm instructor: anne schwartz early Bird: $345 (register by apr. 17)Fee: $395Ceus: 0.7 Program no. 5050-6654

Facilitating Difficult Meetings: How to Achieve Consensus and Collaboration Hone your facilitation skills, and avoid the pitfalls of group decision making when it comes to important issues like strategic planning. Know what to do when your group gets stuck in the “groan zone,” and implement strategies for fostering consensus.

tue., mar. 11, 8:30am-4pm instructor: Laura Page early Bird: $345 (register by Feb. 25) Fee: $395Ceus: 0.7 Program no. 5050-6466

From Conflict to Resolution: Managing and Mediating Conflict at WorkConflict can be a positive resource if you have the right resolution skills. learn how to examine causes of conflict (both organizational and interpersonal), explore how to manage our emotions and respond effectively in challenging conversations.

tue., may 6, 8:30am-4pm instructor: Laura Page early Bird: $345 (register by apr. 22)Fee: $395Ceus: 0.7Program no. 5050-6468

Technical Writing for Non-Writers :Write effective manuals, documentation, proposals and reports using proven approaches and techniques. As a technical staff member, engineer, developer, product manager, training designer or content expert, you’ll achieve successful written communication of technical information.

:open enrollment-register anytimeinstructor: dave Clar, Ph.d.Fee: $289Ceus: 1.0Program no. 5052-6777

Other Elective Courses:emotional intelligence ii: Deepening your emotional intelligence skills, see pg. 7Handling Difficult Conversations, see pg. 15listening skills, see pg. 15negotiation skills, see pg. 15

bUsiness ProCess imProVemenT sce-Businessimprovement.uwm.edu marcia gabriel, 414-227-3378 & murali vedula, 414-227-3121

Business Process Improvement Certificatesour business improvement courses focus on problem solving, quality improvement,waste reduction and other areas that assist business professionals in implementing process improvements in their organizations. learn how to stay ahead of the competition and obtain the tools needed to strengthen your technical knowledge base and gain a competitive edge. visit sce-Businessimprovement.uwm.edu for full details.

Lean Six Sigma Yellow Belt or :

lean drives transformational, sustainable, bottom-line results through the use of proven methodologies to increase process efficiency, eliminate waste, reduce variation and improve customer satisfaction. Combine lean methodologies with the power of six sigma problem-solving and process improvement analysis to achieve high performance and secure a competitive advantage in an increasingly challenging economy.

Earn the certificate by completing either the series of four face-to-face sessions and a capstone project, or the 12-week online session and a capstone project.

4 sat., Feb. 1-22, 8:30am-1pminstructor: erik FadlovichFee: $990Ceus: 2.1Program no. 4860-5949OR:open enrollment-register anytime Fee: $890 Program no. 4860-6031

Office Lean Certificatestreamline and eliminate waste from processes, and use value stream mapping to achieve bottom-line savings within administrative and transactional areas including healthcare and service industries, accounting and product development. Participate in a dialog, case study and hands-on simulation to successfully apply office lean methodology.

Earn the certificate by completing both modules, sequentially, and a capstone project within three months.

module i tue.-thu., Feb. 4-6, 8am-4:30pm instructors: tom Laack, Paul Pejsa Fee: $1290 Ceus: 2.0 Program no. 4830-6070

module ii tue.-thu., mar. 4-6, 8am-4:30pm instructors: tom Laack, Paul Pejsa Fee: $1290 Ceus: 2.0 Program no. 4830-6069

Business Analysis

Business Com

munication

Business Process im

provement

6 LEGEND: = Face to Face : = Online

Six Sigma Black Belt Training Certificateobtain proven six sigma skills and practical experience to transform your organization beyond world-class performance.

Earn the certificate by completing four modules and homework assignments as well as a capstone project within three months.

If you are already a Six Sigma Green Belt, you may be able to enroll in Modules III and IV of our Black Belt Series and receive a Black Belt upon completion of a capstone project. Please call Dr. Murali Vedula, 414-227-3121 if you would like to explore this option.

module itue.-thu., mar. 18-20, 8am-4:30pm instructor: davis BotheFee: $1295Ceus: 2.0Program no. 4830-5956

module ii tue.-Wed., apr. 8-9, 8am-4:30pm instructor: davis Bothe Fee: $1195 Ceus: 1.4Program no. 4830-5980

module iii tue.-Wed., may 6-7, 8am-4:30pm instructor: davis Bothe Fee: $1195 Ceus: 1.4Program no. 4830-5981

module iV tue.-thu., may 20-22, 8am-4:30pm instructor: davis Bothe Fee: $1295 Ceus: 2.0Program no. 4830-5982

Six Sigma Green Belt for Services and Transactions Certificate

specifically designed for non-manufacturing operations, acquire a comprehensive methodology adapted for services and transactions in the it and healthcare sectors. Apply proven six sigma tools and skills to bring about breakthrough improvements and reduce errors in performance, while generating significant cost savings.

Earn the certificate by completing both modules, sequentially, and a capstone project within three months.

module i tue.-thu., mar. 11-13, 8am-4:30pminstructor: davis Bothe Fee: $1390Ceus: 2.0 Program no. 4830-5974

module ii tue.-thu., apr. 1-3, 8am-4:30pm instructor: davis Bothe Fee: $1390 Ceus: 2.0Program no. 4830-5975

Six Sigma Black Belt for Services and Transactions Certificate Prerequisites: Six Sigma Green Belt Modules I & II or equivalent green belt experience

take your green Belt to the next level! Preserve process knowledge gained, analyze variance and develop corrective action plans.

Earn the certificate by completing Modules III and IV, sequentially, and a capstone project within three months.

module iii tue.-Wed., apr. 22-23, 8am-4:30pm instructor: davis Bothe Fee: $1290 Ceus: 1.4Program no. 4830-5978

module iV tue.-Wed., may 13-14, 8am-4:30pm instructor: davis Bothe Fee: $1290 Ceus: 1.4Program no. 4830-5979

ComPUTer aPPliCaTions sce-ComputerApps.uwm.edu 414-227-3208, Pam nellen

Microsoft Access 2007/2010microsoft Access is one of the most efficient and effective ways to maintain data. information can be stored, linked and managed, using a single relational database application and powerful reporting tools for accessing the information. examine all levels from basic database concepts, to developing an application using the relational database, and integrating Access into your business.

Level i Wed., Feb. 19, 8:30am-4:30pm instructor: Hannah goodman Fee: $224 Ceus: 0.7 Program no. 5070-6264 ORWed., June 25, 8:30am-4:30pm Program no. 5070-6268

Level iitue., mar. 25, 8:30am-4:30pm instructors: Hannah goodman Fee: $224 Ceus: 0.7 Program no. 5070-6265 ORthu., July 24, 8:30am-4:30pm Program no. 5070-6327

Level iiitue., apr. 29, 8:30am-4:30pm instructor: Hannah goodman Fee: $224 Ceus: 0.7 Program no. 5070-6266

Level iVWed., may 21, 8:30am-4:30pm instructor: Hannah goodman Fee: $224 Ceus: 0.7 Program no. 5070-6267

Instructor Davis Bothe


Microsoft Excel 2007/2010microsoft excel allows users to create and manage spreadsheets to manipulate data used in personal finance, budget preparation, financial and investment analysis, business modeling, sales forecasting, and other calculating and analytical applications. learn everything from basic functions such as creating formulas, to advanced features such as Pivottables.

Level i Fri., may 16, 8:30am-4:30pm instructor: greg Patterson Fee: $224 Ceus: 0.7 Program no. 5070-6275

Level ii tue., Feb. 11, 8:30am-4:30pm instructor: greg Patterson Fee: $224 Ceus: 0.7 Program no. 5070-6273 ORthu., June 26, 8:30am-4:30pm Program no. 5070-6276

Level iii tue., mar. 18, 8:30am-4:30pm instructor: greg Patterson Fee: $224 Ceus: 0.7 Program no. 5070-6274

emoTional inTelligenCe sce-mgmt.uwm.edu 414-227-3219, jan Allen

Emotional Intelligence Certificatemaximize your value in the workplace and your satisfaction in relationships, both professional and personal. learn skills for communication, collaboration and compassion through activity-packed courses that will help you build effective teams and inspire engagement among employees. Apply stress management skills in order to take care of yourself. visit sce-business.uwm.edu for full certificate and course details.

Earn the certificate by completing six days of classes in as little as 18 months (not to exceed three years).

Emotional Intelligence I: Dealing with Difficult People, Including Yourself! Develop an understanding of how the brain, body and emotions interact with each other, and learn how to identify the triggers of conflict in the workplace. sharpen your neutralizing communication abilities and discover resolution techniques.

tue.-Wed., mar. 18-19, 8:30am-4pm instructor: Patricia ClasonFee: $895early Bird: $845 (register by mar. 4)Ceus: 1.4 Program no. 5050-6455

Emotional Intelligence II: Deepening Your Emotional Intelligence SkillsPrerequisite: Emotional Intelligence I recommended but not required

Delve deeper into understanding the neuroscience and psychology behind emotional intelligence. gain more insight into the dynamics and successful management of relationships, and increase your awareness in regards to controlling emotions and impulses when adapting to change.

thu.-Fri., mar. 20-21, 8:30am-4pm instructor: Patricia ClasonFee: $895early Bird: $845 (register by mar. 6)Ceus: 1.4 Program no. 5050-6456

Emotional Intelligence: The Ultimate Stress Buster the ability to manage our emotional states is critical to also managing our day-to-day stressors and preventing burnout. the good news is that emotional intelligence is a skill that can be learned, continuously refined and deepened. explore the five domains of emotional intelligence and how they affect your stress, and develop a plan for building an emotional equilibrium.

tue.-Wed., apr. 8-9, 8:30am-4:30pm instructor: Patricia Clason Fee: $895early Bird: $845 (register by mar. 25)Ceus: 1.4 Program no. 5050-6464

Computer

Applicationsem

otional intelligence

Save 20%emotional Intelligence Combo Pack

Register for all three courses at once – Emotional Intelligence I, II and The Ultimate Stress Buster!

Visit sce-mgmt.uwm.edu for details.

Business Process im

provement


HUman resoUrCes sce-Hr.uwm.edu 414-227-3216, mary Piwaron

Essentials of HR ManagementAs someone just beginning a career in Hr or interested in enhancing your employee management skills, pick up a comprehensive overview of Hr roles and responsibilities as we address six key subjects: Human resource management, employment law, recruitment and selection, Compensation and Benefits, employee Development and Performance management.

5 tue., mar. 11-apr. 8, 6-9pm instructor: mary russo early Bird: $499 (register by Feb. 25) Fee: $549Ceus: 1.2 Program no. 5040-6579 OR5 tue., oct. 7-nov. 4, 6-9pmProgram no. 5040-6689

SHRM Learning System for PHR/SPHR Certificate PreparationDevelop business management strategies, a strong understanding of risk management, and analyze compensation and benefits, as you acquire the skills to complete your PHr/sPHr certification.

13 thu., Feb. 13-may 15 (omit apr. 17), 6-9pm instructor: Kristin strunk early Bird: $1275 (register by Jan. 30)Fee: $1325Ceus: 3.6 Program no. 5040-6528 OR13 thu., sept. 18-dec. 18, 6-9pmProgram no. 5040-6529ORspecial session at uW-Parkside, Kenosha12 mon., Feb. 10-may 12(omit mar. 24, apr. 21), 6-9pm instructor: Brad FoleyProgram no. 5040-6663

iT/mobile/Websce-it.uwm.edu 414-227-3208, Pam nellen

iT CoUrses

SQL – Introductionlearning how to retrieve information from a database can be perplexing, and without the proper knowledge, you can end up pulling incorrect and useless data. learn to translate your questions and tasks into effective queries and successfully apply them in order to uncover pertinent and beneficial results.

tue.-thu., may 13-15, 8:30am-4:30pm instructor: Hannah goodman Fee: $674 Ceus: 2.1 Program no. 5071-6253

SQL – JoinsPrerequisite: SQL – Introduction or equivalent experience

once you’ve learned to write sQl statements, take it a step further and master the concept of joins. With a join condition in your sQl query, you’ll be able to relate information from different tables. Cover inner, outer and self joins.

tue., June 10, 8:30am-4:30pm instructor: Hannah goodman Fee: $324 Ceus: 0.7 Program no. 5071-6255

mobile aPPliCaTion deVeloPmenT

Mobile Application Development Certificateone of the most important factors in mobile app development is setting up the development environment. learn techniques to shorten this process, and get a jumpstart on developing, delivering and testing mobile apps. mobile app developers are in high demand, so gain new skills and knowledge that can be applied immediately after you leave the classroom. the certificate can be earned in native App development, Html App development or as a dual certificate in both areas. visit sce-mobile.uwm.edu for full certificate and course details.

Earn the certificate by completing both core and electives in as little as 18 months. Courses can also be taken individually. See more information online.

Adobe PhoneGapPhonegap is an open source framework that allows developers to build cross-platform mobile applications. learn to create apps using standards-based web technologies such as Html, Css and javascript, which can then be deployed on ios, Android, Blackberry, Windows Phone and other platforms. Adobe Phonegap can speed up development and allow you to deploy your app more quickly.

Fri., apr. 11, 8:30am-noon instructor: matt Friedel Fee: $179 Ceus: 0.7 Program no. 5071-6207


Android Apps - Native Phone and Tablet DevelopmentWith the backing of google, verizon and other companies, the Android platform has taken the mobile market by storm. one of the big reasons for this is portability; now you can build apps that will work across several devices. get a handle on how to efficiently set up your development environment and participate in hands-on learning to understand app distribution.

date & time: tBd instructors: scott Lovy, matt FriedelFee: $374 Ceus: 0.7 Program no. tBd

Android Apps - Advanced Android Application Developmentlearn the advanced programming techniques necessary to develop powerful Android apps. go beyond creating basic apps with tips and tricks that will give the perfect shape to your app and give you the competitive edge you need to be a successful Android developer. Build several apps throughout the course, and follow simplified steps for enhancing them with platform features, while effectively optimizing their performance.

date & time: tBd instructor: scott Lovy Fee: $374 Ceus: 0.7 Program no. tBd

Android User Interface (UI) Developmentlearn how to move from graphic design to app design. We’ll investigate mobile graphic designs and how to create stunning mobile apps that perform efficiently, look fantastic and run to the latest mobile standards.

date & time: tBd instructor: scott Lovy Fee: $374 Ceus: 0.7 Program no. tBd

CSS3 Advanced TechniquesAs an experienced Html and Css coder, you know there are always advances to keep up with. learn the latest techniques for styling and layout of web content with the latest update to Cascading style sheets, Css3. Discover how it differs from previous versions and its exciting new capabilities.

Fri., Feb. 7, 8:30am-4:30pm instructor: adam Hudson Fee: $324 Ceus: 0.7 Program no. 5071-6270 ORFri., June 13, 8:30am-4:30pm Program no. 5071-6271

HTML5 APIsget introduced to Html5’s associated technologies, allowing developers to create more powerful pages across multiple kinds of browsers, improving web presence and making web pages mobile-ready. throughout the course, you’ll build skills based on prior Html and Css knowledge. most appropriate for developers, some coursework or experience with javascript is required.

thu., Feb. 20, 8:30am-4:30pm instructor: terry zimmer Fee: $324 Ceus: 0.7 Program no. 5071-6320 ORmon., July 28, 8:30am-4:30pm Program no. 5071-6328

iPhone/iPad Apps - Native Phone and Tablet DevelopmentDiscover the exciting world of iPhone/iPad application development. Develop a complete native app using Xcode and interface Builder, and learn the differences between mobile platforms - iPhone, Android, Blackberry and Windows Phone 7. get a hands-on approach to learning the tools and best practices as you become an app developer.

Fri., mar. 28, 8:30am-4:30pm instructor: matt Friedel Fee: $374 Ceus: 0.7 Program no. 5071-6205

jQuery ProgrammingDiscover how jQuery is essentially a lightweight javascript library. it simplifies the complicated tasks that otherwise require many lines of javascript code and gives the developer a clean and simple, but feature-rich programming interface.

tue., apr. 1, 8:30am-4:30pm instructor: ilya shtein Fee: $324 Ceus: 0.7 Program no. 5071-6254

Managing Projects for Web, Mobile Web and Native Smart Phone App DevelopmentPrepare yourself for the process of planning and managing web, mobile web and native app development projects through the stages of initiation, requirements, implementation and deployment.

Wed., may 7, 8:30am-4:30pm instructor: rachel rieck Fee: $324 Ceus: 0.7 Program no. 5071-6289

Website Design for Mobile DevicesWith the ever-increasing popularity of web-enabled portable devices, it’s important to know how to create sites for mobile devices. utilize the latest tools and methods to build mobile websites, and identify their benefits as well as their distinguishing characteristics.

Fri., Jan. 24, 8:30am-4:30pm instructor: matt Friedel Fee: $324 Ceus: 0.7 Program no. 5071-6204 ORFri., July 11, 8:30am-4:30pm Program no. 5071-6324

Other Courses:Adobe Photoshop i, see pg. 10Adobe Photoshop ii – Web Production, see pg. 10javascript Programming – Advanced, see pg. 12responsive Design, see pg. 10

Human

resourcesit/m

obile/Web


Web design & deVeloPmenT

Web Design CertificateBusinesses want to engage their customers with flawless online experiences. this is why our web design curriculum is focused on teaching you to create designs that are accessible, visually appealing, cross-browser and device compatible, and follow design and development best practices. visit sce-internet.uwm.edu for full certificate and course details.

Earn the certificate by completing seven core and three elective courses in as little as 18 months (not to exceed four years). Courses can also be taken individually. See more information online.

Adobe Photoshop Iget an introduction to the many powerful image editing tools available in Adobe Photoshop. learn how to use the core tools of the software. explore the basics of working with images and layers to produce sophisticated graphics for web and print.

Wed., Feb. 12, 8:30am-4:30pm instructor: shelly rosenquistFee: $324 Ceus: 0.7 Program no. 5071-6251

Adobe Photoshop II - Web ProductionDiscover the powerful imaging and editing features of Adobe Photoshop. use Photoshop to build sophisticated graphics for the web, learn how to create vibrant web graphics, wireframes and complete website mockups. this course builds on the skills acquired in Photoshop - i.

Wed., mar. 19, 8:30am-4:30pm instructor: shelly rosenquist Fee: $324 Ceus: 0.7 Program no. 5071-6252

Cascading Style Sheets Part ICascading style sheets (Css) are important for dynamic web pages. Html 4.0 rules rely on Css for all stylistic presentation; Web Accessibility initiative uses them to improve access for those with disabilities; and new versions of Html and Xml will continue to use them in the future. learn how to separate style from structure within an Html document.

sat., Feb. 22, 8:30am-4:30pminstructor: steve robinson Fee: $324 Ceus: 0.7 Program no. 5071-6261

Cascading Style Sheets Part IIHone basic skills in Html and Css, and explore the advanced technique potential of style-enhanced design. By focusing on practical, real-world examples, investigate user design strategies that can be applied to almost any site. With a special focus on browser compatibility, learn what’s possible - and what’s risky - using Css.

sat., may 3, 8:30am-4:30pm instructor: steve robinson Fee: $324 Ceus: 0.7 Program no. 5071-6262

HTML Part Ilearn how to use Html code to create basic web pages with formatted text, images and links. then, move on to editing more complicated web pages and explore the construction of Html as a language. Become more fluent in the language to work more efficiently.

sat., Feb. 1, 8:30am-4:30pm instructor: terry zimmer Fee: $324 Ceus: 0.7 Program no. 5071-6319

HTML Part IIAdvance your skill set with intermediate Html techniques for better page organization and enhanced communication. Discover the importance of navigation, adapting information for the web and creating logical flow throughout a site.

sat., apr. 5, 8:30am-4:30pm instructor: terry zimmer Fee: $324 Ceus: 0.7 Program no. 5071-6321

HTML5Html5 introduces a new way of thinking about designing web pages. Discover several advanced features and the ability to design pages that work on different browsers. learn what can be done to improve an organizations’ web presence and how to make your pages mobile-ready.

tue., Jan. 28, 8:30am-4:30pm instructor: terry zimmer Fee: $324 Ceus: 0.7 Program no. 5071-6318 ORsat., June 21, 8:30am-4:30pm Program no. 5071-6323

Responsive Design more people than ever before are using smartphones and tablets to stay connected and make online purchases. it is imperative that web design accommodates this and is programmed to deliver the best user experience. focus on the basics of responsive design and user interface design for mobile web, iPhone and Android apps.

Fri., June 6, 8:30am-4:30pminstructor: matt FriedelFee: $324Ceus: 0.7Program no. 5071-6569


SEO (Search Engine Optimization) - Definitive Guide to Higher Ratingsget more traffic to your website to increase your company’s bottom line, using the very latest seo techniques. this course is updated each time it is offered. taken it in the past? take it again to make sure your strategies are continuously updated, too.

thu., Feb. 27, 8:30am-4:30pm instructor: scott Lovy Fee: $324 Ceus: 0.7 Program no. 5071-6211 ORtue., June 24, 8:30am-4:30pm Program no. 5071-6214

Web Design for the User ExperienceDive into an introduction to web design principles and best practices. focus on understanding design from the user perspective and cover good design practices by evaluating websites. explore the tools that can be used for effective web design, apply them to make sites more interactive, and discuss site management and administration.

sat., mar. 15, 8:30am-4:30pm instructor: adam Hudson Fee: $324 Ceus: 0.7 Program no. 5071-6269

Other Courses:Css3 Advanced techniques, see pg. 9javascript Programming, see pg. 11 Website Design for mobile Devices, see pg. 9

Web Development Certificateour web development courses focus on creating end-to-end solutions including database/data storage, server-side programming, cross-browser and cross-device rendering, and interactivity. learn to implement best practices and standards, search engine optimization and to create mobile-ready sites. visit sce-internet.uwm.edu for full certificate and course details.

Earn the certificate by completing nine core courses and one elective in as little as 18 months (not to exceed four years). Courses can also be taken individually. See more information online.

Building Dynamic Websites: AJAX - Web Servicesexplore several browser-server communication methods that will make web pages more dynamic. get hands-on experience with requesting and receiving messages using several data formats.

Wed., mar. 26, 8:30am-4:30pm instructor: Hemendra Chonkar Fee: $324 Ceus: 0.7 Program no. 5071-6249 ORWed., June 11, 8:30am-4:30pm Program no. 5071-6250

Database Programming for the Webmake use of open-source web development tools to learn best practices that make front-end web pages interact with a back-end database and help you to further interact with your website visitors.

tue., Feb. 25, 8:30am-4:30pm instructor: dominic schanen Fee: $324 Ceus: 0.7 Program no. 5071-6258 ORmon., June 23, 8:30am-4:30pm Program no. 5071-6259

Fundamentals of Web Securityour lives are becoming increasingly digitized and connected. more and more information is accessible from the web and the need to protect sensitive data is extremely important. However, the difficulty in protecting such data has grown exponentially. learn the best protection measures for allowing organizations to significantly reduce web security risks.

thu., apr. 10, 8:30am-4:30pm instructor: ilya shtein Fee: $324 Ceus: 0.7 Program no. 5071-6257 ORtue., July 8, 8:30am-4:30pm Program no. 5071-6256

JavaScript Programmingget an introduction to using a client-side scripting language for browsers and the basic programming constructs in javascript. Prepare yourself to begin maintaining basic javascript objects and routines on a standard web page.

tue., Feb. 4, 8:30am-4:30pm instructor: terry zimmer Fee: $324 Ceus: 0.7 Program no. 5071-6317 ORtue., may 20, 8:30am-4:30pm Program no. 5071-6322

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JavaScript Programming - Advancedfocus on advanced programming for javascript to put your technical interest, aptitude and strong programming background to work. Become proficient with the tools and techniques used to develop and debug complex javascript programs.

Wed., mar. 12, 8:30am-4:30pm instructor: Joshua gallFee: $324 Ceus: 0.7 Program no. 5071-6298 ORtue., July 15, 8:30am-4:30pm Program no. 5071-6326

.NET - Practical Application Programming with .NET and Visual Studio 2010Discover how easy it is to create computer applications and websites with microsoft visual studio 2010. explore AsP.net, vB.net and C# languages in this all-inclusive development solution. learn essential concepts to design dynamic websites. A hands-on class project will guide you through a simple content management system to use on your own site before you leave!

Wed.-thu., apr. 30-may 1, 8:30am-4:30pm instructor: scott LovyFee: $624Ceus: 1.4Program no. 5071-6213

Other Courses:Cascading style sheets Part i, see pg. 10Cascading style sheets Part ii, see pg. 10Css3 Advanced techniques, see pg. 9Html Part i, see pg. 10 Html Part ii, see pg. 10Html5, see pg. 10Html5 APis, see pg. 9jQuery Programming, see pg. 9managing Projects for Web, mobile Web and native smart Phone App Development, see pg. 9responsive Design, see pg. 10seo (search engine optimization) – Definitive guide to Higher ratings, see pg. 11Web Design for the user experience, see pg. 11Website Design for mobile Devices, see pg. 9

Advanced Web Skills Certificatefor those already in the fields of web design and development, the Advanced Web Certificate provides an extension and boost to your skill set. Courses focus on advanced scripting, managing web projects, web security and database design. visit sce-internet.uwm.edu for full certificate and course details.

Earn the certificate by completing five core courses and two electives in as little as 18 months (not to exceed four years). Courses can also be taken individually. See more information online.

Courses:Adobe Photoshop ii - Web Production, see pg. 10Css3 Advanced techniques, see pg. 9fundamentals of Web security, see pg. 11Html5 APis, see pg. 9javascript Programming – Advanced, see pg. 12jQuery Programming, see pg. 9managing Projects for Web, mobile Web and native smart Phone App Development, see pg. 9.net - Practical Application Programming with .net and visual studio 2010, see pg. 12responsive Design, see pg. 10seo (search engine optimization) – Definitive guide to Higher ratings, see pg. 11Website Design for mobile Devices, see pg. 9

labor relaTions sce-lr.uwm.edu 414-227-3216, mary Piwaron

Labor Relations CertificateWhether you’re brand new to the field or an experienced labor relations manager, a certificate will sharpen your ability to manage in a union environment. gain critical techniques for better bargaining, dialogue and collaboration through seminars and mock negotiations. sCe offers one of the only labor relations certificates in the u.s. – visit sce-Lr.uwm.edu for full certificate and course details.

Earn the certificate by completing three core courses and two electives in as little as 18 months (not to exceed three years). Courses can also be taken individually.

Core

Collective Bargaining: Tactics, Techniques and Table Manners get the secrets to successful negotiations while you learn to plan strategy and communicate effectively. understand how to collect and analyze data to help you prepare, anticipate your defense if required, and plan a course of action in order to achieve your objectives.

This class has been approved for 19 general credit hours toward PHR, SPHR and GPHR recertification.

mon.-Wed., mar. 17-19, 8:30am-4pm instructors: Jonathan swain, thomas mackenzie

All Hr programs have been approved for recertification credit hours thourht HrCi.


Fee: $1165 Ceus: 1.8 Program no. 5050-6472 ORmon.-Wed., sept. 22-24, 8:30am-4pm Program no. 5045-6476

Contract AdministrationAfter the negotiation of the labor agreement, managers, personnel and labor relations professionals should practice effective standards for developing a winning labor strategy. learn the rules that govern contract administration, grievance handling, the administration of discipline, and labor arbitration.


tue.-Wed., apr. 29-30, 8:30am-4pm instructor: gary marsack Fee: $895 Ceus: 1.4 Program no. 5045-6475 ORWed.-thu., oct. 29-30, 8:30am-4pm Program no. 5045-6478

Labor Relations Training for Managers and Supervisors in a Unionized SettingAs a front-line supervisor or manager, you continuously face new employment challenges. obtain the tools to tackle those challenges, and build the knowledge to oversee contract regulations with conviction.

This class has been approved for 12.75 general credit hours toward PHR, SPHR and GPHR recertification.

mon.-tue., may 19-20, 8:30am-4pm instructors: steven Bierig, Harry secaras Fee: $895 Ceus: 1.4 Program no. 5045-6517 ORWed.-thu., oct. 1-2, 8:30am-4pm Program no. 5045-6486

eLeCtiVes

Advanced Collective Bargaining Hone your skills, address critical issues in bargaining and engage in an interactive process with your peers. this is a unique opportunity to focus on topics such as escalating health care costs, outsourcing, productivity improvements, job combinations, pension plans and strategic planning, through real-world case studies.


tue.-Wed., may 13-14, 8:30am-4pm instructors: thomas mackenzie, Jonathan swain Fee: $895 Ceus: 1.4 Program no. 5045-6473 ORWed.-thu., nov. 12-13, 8:30am-4pm Program no. 5045-6479

Dealing with the Union - with Confidence!focus on the most essential issues and practices facing professionals who work directly with unions and union contracts. Arm yourself with easy-to-apply tools for confidently handling unions at the bargaining table, in grievance meetings and in arbitration. never again be at a disadvantage.


mon.-thu., mar. 3-6, 8:30am-4pm instructors: Howard Bernstein, gary marsack Fee: $1595 Ceus: 2.5 Program no. 5045-6481 ORmon.-thu., sept. 8-11, 8:30am-4pm Program no. 5045-6485

Mastering the Collective Bargaining Processexperience the collective bargaining process through hands-on participation in a simulated negotiation. Whether you’re a newly assigned negotiator on the management team or just looking for a refresher, you’ll get realistic insight into the emotional factors that can affect the outcome of any contract negotiation.


mon.-Wed., apr. 14-16, 8:30am-4pm instructor: thomas mackenzie Fee: $1165 Ceus: 2.1 Program no. 5045-6474 ORtue.-thu., oct. 13-15, 8:30am-4pm Program no. 5045-6477

Successfully Navigating the Grievance and Arbitration Process in the Public Sector gain perspectives from an employer’s advocate and an arbitrator regarding the evidence necessary to evaluate a grievance. learn how to determine appropriate action under a collective bargaining agreement. focus on maintaining proper documentation, conducting an effective investigation, securing other relevant evidence and better understanding how evidence may be weighed in arbitration. Address the unique challenges of the public sector, and focus on specific problems that arise for public sector employers.

HRCI credits are pending.

mon.-tue., oct. 20-21, 8:30am-4pm instructors: steven Bierig, Harry secarasFee: $895 Ceus: 1.4 Program no. 5045-6662

laborrelations

“Receiving the Certificate in Labor Relations Management from UWM has been one of the best investments I’ve made in my professional growth and development. The training is relevant, realistic and immediately applicable to my day-to-day work.”

Neal France, M.S.A., S.P.H.R., Ocean Spray Cranberries, Inc.

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managemenT deVeloPmenT sce-mgmt.uwm.edu 414-227-3219, jan Allen

Emerging Leaders CertificateDesigned for professionals new to management (five years or less) and those aspiring to take on management positions, the emerging leaders certificate program introduces and reinforces five key principles of leadership: self-Knowledge, valuing others, integrity, Personal Accountability and Change management. visit sce-mgmt.uwm.edu for full certificate and course details.

Earn the certificate by completing six core programs and two electives in as little as 18 months (not to exceed three years). Courses can also be taken individually.

Please note: There is a $95 enrollment fee to secure your spot in this certificate program. The fee also includes a Myers-Briggs Type Indicator assessment, and a meeting with a career coach to interpret the results.

Core

Business Coach Approach employee engagement is one of the toughest issues facing today’s employers, as they struggle to maintain the talent and knowledge base necessary for competing in the global market. gain an understanding of the Business Coach Approach to managing in order to empower employees and create an environment of open communication and collaboration. Apply the behavioral models on the job immediately to reap organizational success.

Wed.-thu., apr. 16-17, 8:30am-4pm instructor: darcy Luoma early Bird: $845 (register by apr. 2)Fee: $895Ceus: 1.4 Program no. 5050-6602

Essential Skills for Supervisorsunderstand management roles and responsibilities, including the art of leadership, motivation, communication and delegation. Acquire the leadership skills necessary to “hit the ground running” as a new or prospective supervisor, or take the opportunity to refresh your dexterity as a seasoned leader.

Wed.-thu., Feb. 26-27, 8:30am-4pm instructor: rodney (Buck) Hillestad early Bird: $845 (register by Feb. 12) Fee: $895Ceus: 1.4 Program no. 5050-6451

Finance Skills for Nonfinancial ManagersAs a manager, you need to make decisions that affect the bottom line. understand the accounting process and enhance your ability to forecast financial performance. learn how to spot trends and study your competition with a keener eye. Become more effective in your organization by participating at a higher level in strategic planning and decision making.

Wed.-thu., apr. 23-24, 8:30am-4pm instructor: Kathleen Villarsearly Bird: $845 (register by apr. 9) Fee: $895Ceus: 1.3 Program no. 5050-6483

Managing Changeit’s a complex, integrative process to manage change in an organization. Business initiatives often miss their intended deadlines due to lack of commitment, motivation, understanding and communication. learn to recognize the ways in which human dynamics affect business initiatives. see how unintended outcomes can occur when plans for success and staff reactions to change are not aligned.

Wed., apr. 30, 8:30am-4pm instructor: Julie Jordan Fee: $395early Bird: $345 (register by apr. 16) Ceus: 0.7 Program no. 5050-6454

Other Core Courses:effective interpersonal Communication skills, see pg. 4emotional intelligence i: Dealing with Difficult People, including yourself, see pg. 7

eLeCtiVes

Confidence Cliniceveryone has some level of confidence; it has brought you to where you are today. Confidence Clinics for Women are designed to guide you through the next steps – getting out of your comfort zone on purpose, identifying a meaningful goal, developing a path to achieve the goal and moving in entirely new ways. supported by five fundamental skills and an action-learning environment, join other intelligent, motivated women to discover and challenge your personal capacity.

6 sat., mar. 1-apr. 5, 9am-noon instructor: susan marshall early Bird: $450 (register by Feb. 15) Fee: $500Ceus: 1.8 Program no. 5050-6494


Delegation SkillsWithout appropriate delegation, your team will become inefficient and demoralized. it’s one of the most important management skills you can establish. learn to delegate effectively and you’ll also find it saves you time, develops your people, grooms a successor and motivates your team.

Wed., mar. 12, 8:30am-4pm instructor: sue schoenfeldearly Bird: $345 (register by Feb. 26)Fee: $395Ceus: 0.7 Program no. 5050-6452

Handling Difficult ConversationsHow do you respond to conflict? Do you head for the hills, go to war or give in? uncover the secrets great leaders use for responding to employee performance problems immediately, comfortably and with assurance. As a supervisor or manager, there is a good chance that you are putting off a difficult conversation with someone. learn to handle these situations with prompt and responsible performance feedback.

tue., apr. 29, 8:30am-4pminstructor: Victor grayearly Bird: $345 (register by apr. 15)Fee: $395Ceus: 0.7Program no. 5050-6462

Influence Without Authorityunderstand the working dynamics of your organization: the nature of power and influence, your own personal sources and style of influencing others, and how to leverage your power to get things done. the ability to exercise influence without authority is one of the most important skills an individual can master. in fact, accomplishing tasks and projects often requires it, even when you may not have the formal authority to mandate action.

thu., apr. 10, 8:30am-4pm instructor: Julie o’Keeffe Henszey early Bird: $345 (register by mar. 27)Fee: $395Ceus: 0.7 Program no. 5050-6467

Listening Skillsexcellent speaking and writing skills are considered vital to communication, but all too often, listening is overlooked as an equally critical skill. Harness your listening ability and develop it as one of the fundamental building blocks for better rapport with your co-workers. spend more time focused and in-the-moment, and less time zoning out.

tue., may 13, 8:30am-nooninstructor: Ben merensearly Bird: $145 (register by apr. 29)Fee: $195Ceus: 0.4Program no. 5050-6469

Making the Shift from Technical Expert to Organizational Leader When contemplating transitions in their careers, most individuals are uncertain about how to move beyond roles based primarily on their expertise into those with broader exposure and organizational impact. get a roadmap for the skills, competencies and experiences you’ll need to successfully transition from a position as a content/technical expert into leadership.

tue., mar. 4, 8:30am-4pm instructor: alan Patterson early Bird: $345 (register by Feb. 18)Fee: $395Ceus: 0.7 Program no. 5050-6495

Negotiation SkillsDiscover influential skills to facilitate productive and lucrative solutions. learn to state your case while respecting the views of others. lead constructive conversations and reach fair agreements.

tue., apr. 15, 8:30am-4pm instructor: rodney (Buck) Hillestad early Bird: $345 (register by apr. 1)Fee: $395Ceus: 0.7 Program no. 5050-6453

“The fact that the instructors have real life experience was one of the main reasons I looked further at programs here at UWM.

Taking the classes has made my job much easier and I’ve provided a lot of value to my company. My manager has encouraged me to take more classes because they saw the results that I got from being here.

The classes are extremely valuable and you get takeaways you can bring back to your company and use right away.”

Andy Christiansen,Emerging Leaders

Certificate Participant

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Advanced Leadership Certificatethis program is designed to be the next step after completing the emerging leaders Certificate for professionals with five or more years of management experience. learn how to be a better leader by critically evaluating information, making hard decisions and generating new ideas for innovation. identify your leadership strengths, develop new skills and enhance the effectiveness of your teams. visit sce-mgmt.uwm.edu for full certificate and course details.

Earn the certificate by completing five core programs and two electives in as little as 18 months (not to exceed three years). Courses can also be taken individually.

Please note: There is a $95 enrollment fee to secure your spot in this certificate program. The fee also includes the opportunity to meet with a personal career coach to plan your next development opportunity.

Core

The Communication Problem Solver - Tools and Techniques for Leaders Communication is the process by which projects and relationships are created, maintained, altered and sometimes destroyed. Be more influential – making significant contributions to help people and projects move ahead. gain the skills to increase your interpersonal effectiveness up, down and across your organization, as well as with customers and suppliers outside the company.

tue., Feb. 11, 8:30am-4pm instructor: dave merges early Bird: $345 (register by Jan. 28)Fee: $395Ceus: 0.7 Program no. 5050-6450

Essentials of LeadershipBuild a solid foundation for your high-level leadership role by learning what true leaders have in common and how they create an engaged team that follows them passionately. explore historical and current approaches to leadership in order to identify your strengths and development opportunities. Develop the essential skills that every high-level leader must have!

tue.-Wed., Feb. 4-5, 8:30am-4pm instructor: dave merges early Bird: $845 (register by Jan. 22)Fee: $895Ceus: 1.4 Program no. 5050-6449

Finance for Nonfinancials - Advancedstrengthen your business acumen and master financial tools used in business today. leave equipped to speak the language of accounting and finance with your colleagues, and evaluate alternatives that add to your company’s success.

Fri., apr. 25, 8:30am-4pm instructor: Kathleen Villars early Bird: $345 (register by apr. 11)Fee: $395Ceus: 0.7 Program no. 5050-6484

Innovation: Leadership and Toolsinnovation is not just about doing the same things better, it’s about doing something differently. increase the efficiency or productivity of business operations, and encourage the emergence of new markets through innovation. uncover the use of better methods and novel ideas to apply at your own organization.

2 thu., may 8 & 15, 8:30am-4pm instructor: dan steininger early Bird: $845 (register by apr. 24)Fee: $895Ceus: 1.4 Program no. 5050-6457

Other Core Course:Creating and leading Accountable teams, see pg. 19

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Coaching Skills for Leaders thomas leonard, founder of the business coaching concept, taught that “every coach needs a coach.” experience coaching and being coached, while practicing the core needs of any team: having a purpose/vision and aligned passions. return to work as a leader, ready to coach team members so that they have coaching experiences and can then do peer coaching, helping the team to build emotional intelligence and stay focused and accountable.

mon.-tue., may 19-20, 8:30am-4pm instructors: Patricia Clason, eric Coryell early Bird: $845 (register by may 7)Fee: $895Ceus: 1.4 Program no. 5050-6655

Leadership Mattersleadership is the difference maker and the deal breaker. it’s how we impact lives. leadership cannot be an idea we simply talk about, but an action we must live out. Develop leadership skills and techniques by slowly integrating them into your life. test your theories, refine your choices and become the leader that you always knew you could be.

mon., may 5, 8:30am-4pm instructor: sandra Hoskins early Bird: $345 (register by apr. 22)Fee: $395Ceus: 0.7 Program no. 5050-6460

Managing Today’s Technical Professional As individuals in large organizations and specialists within particular functions, technical professionals play a vital role in today’s business success. manage this group with an understanding of what is critical to them and implement techniques to best motivate outstanding performance.

Wed., may 7, 8:30am-4pm instructor: alan Patterson early Bird: $345 (register by apr. 25)Fee: $395Ceus: 0.7 Program no. 5050-6497

Other Core Course:fundamentals of organizational Development and Change management, see pg. 22


EARN PDus nO LimiT

PMP, PMBOK and the PMI RegisteredEducation Provider logo are registered marks of the Project Management Institute.

sBDC

ProjeCT managemenTsce-Pm.uwm.edu 414-227-3311, Anne o’meara

Project Management Certificateunderstanding and practicing the skills to manage projects successfully is critical in all work environments. no matter which field you’re in, careful planning and execution are critical for successful outcomes of projects. gain the skills to work within time, quality, cost and technical constraints while focusing on your customers’ real needs. visit sce-Pm.uwm.edu for full list of courses and certificate details.

Earn the certificate by completing 14 days of courses in as little as eight months (not to exceed four years). Choose from face-to-face and online formats. Courses can also be taken individually.

Courses include, but are not limited to:•ProjectManagementFoundations•CriticalThinking:BusinessAnalysis

and Decision-making strategies•Estimating,SchedulingandManaging

Project Performance•ImplementingaProjectManagement

Discipline/PmP® exam review•LeanProjectManagement•ManagingProjectRisks•MSProjectforProjectManagers-

using a software toolkit

Project Management Certificate: Online Track :A busy work schedule can make it difficult to attend professional develop-ment courses. the Project management Certificate: online track provides the flexibility and convenience of attending class online from any location. learn with other professionals in this instructor-led, asynchronous program. visit sce-Pm.uwm.edu for full certificate and course details.

Earn the certificate by completing six consecutive courses online in just over six months. Courses can also be taken individually.

Courses in the online certificate track are consecutive, and each lasts four to five weeks:•ProjectManagementFoundations•Estimating,SchedulingandManaging

Project Performance•EmpoweringProjectTeams:

facilitating Collaboration•ManagingProjectRisks•ManagingMultipleProjects•ManagingProjectScope

and impact of Change

Next oNlINe traCkS begIN oN Feb. 10 aNd May 5.

small bUsiness deVeloPmenT CenTer (sbdC)sce-sBDC.uwm.edu 414-227-3240, jason mueller

SbdC – Helping Start and grow Small businessesFor 30 years the SBDC has worked with new entrepreneurs to turn ideas into viable business concepts, and with established businesses to improve their performance. We champion entrepreneurial success through business counseling and educational programs developed at local, regional and statewide levels to support Wisconsin small business creation and growth.

First Steps to Starting a Businesslearn the most important elements to starting a business and how to avoid common mistakes. get your questions answered, discuss concerns and network with other new entrepreneurs. Begin working on your business concept in class, and leave with a wealth of information and resources.

This course is offered monthly at SCE and other locations. Please visit sce-SBDC.uwm.edu for dates and times.

Entrepreneurial Training Programthe entrepreneurial training Program (etP) offered by the Wisconsin sBDC provides the tools you need for business idea testing and business model improvement. the etP program is a 12 week course that shows you how to quickly develop an investment-ready business plan, appeal to more customers, and answer the question “Will people buy my product/service?”

4 tue., Feb. 4-apr. 22, 6-8:30pminstructor: mary Pangman schmittFee: $1000 ($750 grant from WedC is available upon completion of program requirements)Program no. 5125-6637OR4 tue., sept. 2-nov. 18, 6-8:30pmProgram no. 5125-6660

“I cannot say enough about the learning experience this course presented. I have already applied what I learned here to get some very difficult projects and team relationships back on track.”

Project Management Online Program Participant

Project m

anagement

SCe is a registered education Provider with the Project Management Institute (PMI®). our courses fully support A Guide to the Project Management Body of Knowledge (PMBOK® Guide), which entitles you to receive PdUs.

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18 LEGEND: = Face to Face : = Online SCE | Conveniently Located Downtown

Lean Startnow is the time to shift gears in launching your idea. Are you ready to figure out what problem you’re solving and for whom? learn how to use the Business Canvas process to creatively get your ideas down on paper and form your business idea. Bring planning and research together to efficiently gather the market data you need, and make the best use of your time and resources.

Wed.-thu., mar. 12-13, 6-8pminstructor: mary Pangman schmittFee: $59Program no. 5125-6641ORWed.-thu., June 11-12, 6-8pmProgram no. 5125-6642ORWed.-thu., oct. 15-16, 6-8pmProgram no. 5125-6643

Numbers Based Strategy for Your BusinessDevelop the critical skills and tools to run your business by the numbers; from understanding how to read your financial statements (a.k.a. your scorecards), to discovering the universal strategy for increasing cash flow, and running a more successful and profitable small business. learn the power of key performance indicators, which will help you zone in on the most important numbers to your business every period.

Wed., Jan. 22, 8-11am instructor: Joseph Hastreiter Fee: $49 Program no. 5130-6286

Selling in the Connection EconomyA company’s presence is both physical and online, with the ease of internet searching and social media networking, we now operate in the ‘connection economy.’ A key to sales in this environment is leveraging relationships and connecting online. learn how to capitalize on this knowledge using modern and classic sales techniques.

Wed., Feb. 5, 8am-nooninstructor: Berni XiongFee: $139 Program no. 5130-6526ORWed., June 4, 8am-noonProgram no. 5130-6280

SEO for Your Websitelearn the essential tricks to ensuring your website appears at the top of all major browser searches in this introduction to search engine optimization (seo). Assess your website ranking compared to your leading competitors, and identify the strengths and weaknesses of your current site. go behind the curtain to see why some websites perform better than others. Walk away with a clear understanding of the website marketing cycle, how to maximize it for your business and how to set up analytic tracking to monitor your site performance.

thu., Jan. 23, 9-10:30aminstructor: deeatra Kajfosz Fee: $39 Program no. 5125-6686

WaUWaTosa CHamber of CommerCe markeTing and soCial media series

join this series to experience eight, 90-minute training sessions to help entrepreneurs integrate marketing and social media concepts into their business strategy.

Facebook MarketingWed., Jan. 29, 8-9:30am Wauwatosa Chamber of Commerceinstructor: Lori Highby Fee: $34 Program no. 5130-6562

Google Plus, Using Google’s FeaturesWed., Feb. 26, 8-9:30amWauwatosa Chamber of Commerceinstructor: Lori Highby Fee: $34 Program no. 5130-6563

LinkedIn UseWed., mar. 26, 8-9:30am Wauwatosa Chamber of Commerceinstructor: sue greshamFee: $34 Program no. 5130-6564

Analytics and StrategyWed., apr. 30, 8-9:30am Wauwatosa Chamber of Commerceinstructor: tina WagnerFee: $34 Program no. 5130-6565

Mobile AppsWed., may 28, 8-9:30am Wauwatosa Chamber of Commerceinstructor: michael HostadFee: $34 Program no. 5130-6549

funded in part through a cooperative agreement with the u.s. small Business Administration. reasonable accommodations for persons with disabilities will be made if requested at least two weeks in advance.

Contact jason mueller,161 W. Wisconsin Ave ste. 6000 or 414-227-3129 to make arrangements.


soCial mediasce-social.uwm.edu 414-227-3208, Pam nellen

Social Media Manager Certificate :As an individual responsible for the strategic planning, alignment and integration of social media within your organization, learn to deliver social media strategy and create content roadmaps and measurement frameworks that successfully align. visit sce-social.uwm.edu for full certificate and curriculum details, focused on:

•Identifyingbusinessopportunitiesthatsocial media can support

•Aligningsocialmediaefforts to organizational goals

•Deliveringasocialmediastrategy•Integratingsocialmediaintothebusi-

ness with content roadmaps and measurement frameworks

Earn the certificate by completing six courses over 12 weeks.

:mon., may 5-sun., July 27instructor: Jamey shielsFee: $2499 Ceus: 4.2Program no. 5026-6592

Social Media Specialist Certificate :master the day-to-day management, monitoring and content development of your social media programs. Concentrate on the skills that allow social media/marketing professionals to successfully lead the daily social efforts within an organization. visit sce-social.uwm.edu for full certificate and curriculum details, focused on:

•Listeningstrategiesandresponseframeworks

•Communitymanagement•Contentproductionandsyndication•Analyticsreporting

Earn the certificate by completing six courses over 12 weeks.

:mon., may 5-sun., July 27instructor: Jamey shielsFee: $2499 Ceus: 4.2Program no. 5026-6593

Team effeCTiVenesssce-team.uwm.edu 414-227-3219, jan Allen

Team Effectiveness Certificatethe importance of teamwork across departments and organizations cannot be emphasized enough. good teamwork reduces waste, improves morale and sets your organization up for a better future. increase team efficiency and plan your next strategic move for higher productivity, communication and accountability. visit sce-team.uwm.edu for full certificate and course details.

Earn the certificate by completing all four courses in as little as 18 months (not to exceed three years). First program must be Creating and Leading Account-able Teams. Courses can also be taken individually.

Creating and Leading Accountable Teamsour ability to connect to a group is a requirement for human survival. Behavior in a group setting is driven by our fear of separation. understand the six conditions that must exist for a highly functional team to succeed.

mon., mar. 24, 8:30am-4pm instructor: eric Coryell early Bird: $345 (register by mar. 10)Fee: $395Ceus: 0.7 Program no. 5050-6458

[if there’s room for an image, Pam would like to use #BestCareermove… and icons from email/postcard]

#BestCareerMoveYouCanMake

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effectivenesssocialm

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Goals and Measurements, and Facilitation Skills A team needs to know its purpose, how to measure performance and how each member contributes. Bring all of this together, and get your team to start effectively problem-solving so that when they are not hitting their measures they can get back on track.

thu., mar. 27, 8:30am-nooninstructor: eric Coryell early Bird: $145 (register by mar. 14)Fee: $195Ceus: 0.4 Program no. 5050-6463

Leading Teams - From Leader to Coach increase your threshold for losing control and managing anxiety while coaching your team to success. finding the combination of leadership and structure is among the biggest of challenges in business today. learn how to come to a clear understanding of your own core purpose and values to lead successfully.

tue., mar. 25, 8:30am-4pm instructor: eric Coryell early Bird: $345 (register by mar. 11)Fee: $395Ceus: 0.7 Program no. 5050-6459

Real Issue Conversations real issue conversations are about anything that affects your team’s ability to be successful. they are usually anxiety-producing and are often avoided altogether. learn how to identify the real issues on your teams, and how to have productive conversations that produce real resolutions.

Wed., mar. 26, 8:30am-4pm instructor: eric Coryell early Bird: $345 (register by mar. 12)Fee: $395Ceus: 0.7 Program no. 5050-6461

Training & organizaTional deVeloPmenTsce-ttt.uwm.edu | sce-oD.uwm.edu 414-227-3353, mary Pick414-227-3336, latonia Pernell

Train THe Trainer

Train the Trainer Certificate or :empower your organization to grow, advance and embrace change by empowering yourself to do the same. learn to engage participants and energize your program by creating a dynamic learning environment with a comprehensive foundation in profes-sional training. visit sce-ttt.uwm.edu for full certificate and course details.

Earn the certificate by completing both Units I and II (face-to-face or online formats) in as little as 18 months. Courses can also be taken individually.

Train the Trainer Unit I: Design and Development of Training Programs or :gain the knowledge and skills to create compelling, effective training programs. examine elements of effective training, utilize design and development tools, and develop successful evaluation techniques.

SHRM accreditation is pending.

Wed.-Fri., mar. 5-7, 8:30am-4:30pm instructors: rodney (Buck) Hillestad, Jon Kaupla Fee: $855 Ceus: 2.1 Program no. 7710-6001 OR

Wed.-Fri., sept. 24-26, 8:30am-4:30pm Program no. 7710-6594 OR:Course accessible: apr. 28-June 13 instructor: rodney (Buck) Hillestad Fee: $975 Program no. 7710-6610

Train the Trainer Unit II: Presentation and Delivery of Training Programs or :the quality of the presenter often determines the effectiveness of a program. turn any program into a valuable experience by learning to: present effectively, explore group-learning techniques and gain solutions for challenging situations.


Wed.-Fri., may 14-16, 8:30am-4:30pm instructor: rodney (Buck) Hillestad Fee: $855 Ceus: 2.1 Program no. 7710-6005 OR

Wed.-Fri., nov. 5-7, 8:30am-4:30pm instructors: rodney (Buck) Hillestad, sarah Caryl Program no. 7710-6595 OR:Course accessible: July 21-aug. 29 instructors: rodney (Buck) Hillestad, Latonia PernellFee: $975 Ceus: 2.1 Program no. 7710-6611

Save $200 - team effectiveness Certificate Combo PackageRegister for Creating and Leading Accountable Teams, Goals and Measurements, Leading Teams and Real Issue Conversations at the same time.

Visit sce-team.uwm.edu for details.

Save $100 - train the trainer Combo PackageRegister for Train the Trainer Units I and II at the same time.

Visit sce-TTT.uwm.edu for details.


Master Trainer Certificate Build on knowledge gained in train the trainer to demonstrate your mastery in the design, development, presentation and delivery of training programs. visit sce-ttt.uwm.edu for full certificate and course details.

Earn the certificate by completing Train the Trainer Units I and II, four electives and a capstone project in as little as 18 months (not to exceed three years). Courses can also be taken individually.

Core

train the trainer unit i: Design and Development of training Programs, see pg. 20train the trainer unit ii: Presentation and Delivery of training Programs, see pg. 20

Master Trainer Capstoneyour final course in the master trainer Certificate program culminates with a presentation of your training aptitude to a panel of instructors. submit a project to the panel for review, and receive a written critique and one-hour coaching session with the instructor of your choice.

dates and locations to be scheduled with instructor.Fee: $495Program no. 7710-6325

eLeCtiVes

Create Your Facilitator and Learner Manual explore techniques for preparing professional training programs, effective instructor management, fielding questions and facilitating learning.

Wed., dec. 3, 8:30am-4:30pm instructor: rodney (Buck) Hillestad Fee: $345 Ceus: 0.7 Program no. 7710-6597

Developing a Systems Approach to Trainingusing case studies, exercises and group learning, complete an action plan for making existing programs systematic and setting standards for easily assimilating new projects.

tue., may 20, 8:30am-4:30pm instructor: sarah CarylFee: $345 Ceus: 0.7 Program no. 7710-6763

Exercising Your eLearning Options examine best practices in the purchase, design and implementation of some of the most popular elearning solutions. Discover ways to offer engaging and cost effective electronic learning to your audience.

tue., apr. 8, 8:30am-4:30pm instructor: Jon Kaupla Fee: $345 Ceus: 0.7 Program no. 7710-6002

Games Trainers PlayAdd vitality to your training sessions and meetings by incorporating tricks, icebreakers, energizers and experiences. learn existing engagement tools and how to design your own customized tools for specific applications. By the end of class your training roi skills are guaranteed to improve!

Wed., June 4, 8:30am-4:30pm instructor: rodney (Buck) Hillestad Fee: $345 Ceus: 0.7 Program no. 7710-6006 ORWed., oct. 15, 8:30am-4:30pm Program no. 7710-6596

team

effectivenesstraining

& oD

“There have been a lot of folks that have gotten their first real exposure to training through our program. They apply what they’ve learned, and it has resulted in multiple promotions.”

Rodney (Buck) Hillestad Training Instructor

“Buck has a very real approach. You don’t feel badly asking questions, he clarifies things, and he backs everything up with real-life situations. I walk out of classes feeling like I am taking something with me.”

Michelle Paszek Train the Trainer and

Organizational Development Certificate Holder


The Guiding Principles of On-Board Training Do you remember what it is like on the first day of a new job? one of the most important things a company can do for its new employees is to create positive experiences, beginning with their first day. Discover what is needed to prepare new employees to become successful members within your organization. Plus, design your own guide that can be utilized immediately upon returning to your company.

Wed., may 7, 8:30am-4:30pm instructor: aaron Heyne Fee: $345 Ceus: 0.7 Program no. 7710-6004

Habits of Successful Organizations Programs for change are often ineffective at the organizational level. this is because not enough attention is given to the habits that form an organization. Develop an understanding of how employees react to change, how habits turn into routines and how to transform your organization successfully.

thu., apr. 24, 8:30am-4:30pm instructor: Barbara BartleinFee: $345 Ceus: 0.7 Program no. 7710-5918

Implementing OJT- The Total Package As an individual responsible for training new employees and/or current ones, take this opportunity to develop a complete strategy to set up an effective on-the-job-training program back at the office. the total package provides results and makes your learners productive in the most expeditious way possible.

Wed., Jan. 22, 8:30am-4:30pm instructor: rodney (Buck) Hillestad Fee: $345 Ceus: 0.7 Program no. 7710-5999

Kirkpatrick Four Levels Evaluation Certification Program - Bronze Level learn the true and correct methodology of the foremost evaluation model in the world, directly from the Kirkpatricks. Apply it to a program of your own to maximize business results. this interactive course counts as two electives toward the master trainer Certificate.

tue.-Wed., apr. 29-30, 8:30am-5pm instructor: Linda HawkFee: $1795 Ceus: 1.4 Program no. 7710-6238

Strategies for Succession Planning the departure or retirement of an employee is not the time to begin succession planning. start now by learning strategic principles of succession planning, models to put in place, creation of templates for knowledge transfer and key practices in the successful succession planning of your organization’s staff and leadership.

tue., nov. 18, 8:30am-4:30pm instructor: dan anhalt Fee: $345 Ceus: 0.7 Program no. 7710-6614

Transform the Learning From the Classroom to the Workplace Discover what to do before, during and after a training session to keep the learning alive. review a list of critical factors, organizational considerations, trainer considerations and learner considerations, to ensure that the learning transfers beyond the classroom and into the workplace.

thu., Feb. 20, 8:30am-4:30pm instructors: Lori glander, michelle Primus Fee: $345 Ceus: 0.7 Program no. 7710-6000

organizaTional deVeloPmenT

Organizational Development Certificate Prepare for workforce changes, change management and succession planning. get a snapshot of what organizational development and planning really is, and move into knowledge transfer, succession planning and talent management. Discover tools to gain buy-in and implementation tactics for the oD plan. visit sce-od.uwm.edu for full certificate and course details.

Earn the certificate by completing two core programs and three electives in as little as 18 months. First program must be Fundamentals of Organizational Development and Change Management. Courses can also be taken individually.

Core

Fundamentals of Organizational Development and Change Managementreceive an introduction to organizational development – its definition, origins and more. study the impact of organizational culture by conducting developmental culture scoring; identifying your vision, mission and values; and organizing action research and appreciative inquiry.


Wed.-thu., apr. 9-10, 8:30am-4:30pm instructor: mark Huenemann Fee: $795 Ceus: 1.4Program no. 7710-6003 ORWed.-thu., oct. 15-16, 8:30am-4:30pm Program no. 7710-6661


Organizational Development Plan and Implementation Prerequisite: Fundamentals of Organizational Development and Change Management

learn to create an organizational development plan. review case studies for further understanding of vision, strategy and goals. Course includes a workplace-based practicum project, project presentations and reviews.


thu.-Fri., June 5-6, 8:30am-4:30pm instructor: dan anhalt Fee: $795 Ceus: 1.4Program no. 7710-6007 ORtue.-Wed., dec. 2-3, 8:30am-4:30pm instructor: dan anhalt Fee: $795 Ceus: 1.4 Program no. 7710-6615

eLeCtiVes

Project Management Foundations or :

success in project management demands a structured, systematic approach to projects. Develop the core tools and techniques for each phase: initiating, planning, executing, monitoring, controlling and closing. gain a working foundation to better plan and control a variety of projects in your organization.

mon.-tue., Feb. 10-11, 8:30am-4:30pm instructor: sandra Hoskins, i.s.P., P.m.P., i.t.C.P. Fee: $845 Ceus: 1.4/Pdus: 14/Cdus: 14 Program no. 5025-6290 OR:Course accessible: mon., Feb. 10-Fri., mar. 14 Program no. 5025-6625 OR

mon.-tue., apr. 28-29, 8:30am-4:30pm Program no. 5025-6308 OR:Course accessible: mon., may 5-Fri., June 6 Program no. 5025-6626OR

mon.-tue., June 23-24, 8:30am-4:30pm Program no. 5025-6299

The Resilient Leader: Strategies to Manage Effectively During Stress, Challenge & Change the third annual Work stress survey conducted by Harris interactive showed that 83% of Americans are stressed at work. luckily, there are specific skills leaders can learn to help themselves and those they lead build their resilience to stress. resilience skills are currently being taught in the military, education, in the legal profession and in business. understand the basics of resilience along with specific research-based resilience skills to help you manage more effectively during challenge, stress and change.

Wed., may 7, 8:30am-4:30pm instructor: Paula davis-LaackFee: $395 Ceus: 0.7Program no. 7710-6681

Other Electives Courses:Habits of successful organizations, see pg. 22influence Without Authority, see pg. 15strategies for succession Planning, see pg. 22

Solution-Focused Business Professional Certificate :

Quickly build positive change in a wide range of work settings using practical solutions-focused training. Base every-thing from team challenges to strategic reviews in the positive and pragmatic power of what’s already working. visit sce-ttt.uwm.edu for full certificate details.

Earn the certificate by completing the 16-week program.

:Course accessible: sun., apr. 13- sun., aug. 10 instructor: mark mcKergow early Bird: $1495 (register by mar. 2)Fee: $1795Ceus: 5.0 Program no. 7710-6647 OR:Course accessible: sun., oct. 12, 2014-sun., mar. 1, 2015 Program no. 7710-6648

Women’s leadersHiP sce-women.uwm.edu 414-227-3219, jan Allen

2014 Women Leaders Conference Back by popular demand, the 5th Annual Women leaders Conference returns for a day of inspiring education. the April 4 event celebrates women who have pioneered their fields and uncovers their proven methods for success. Attendees learn from accomplished women, discover how to harness that energy to empower themselves while networking with over 400 like-minded professionals!

get inspired from keynote speakers: olympic medalist, author, commentator, mother and role model dara torres and the marine Corps’ very first African-American female pilot Vernice “Flygirl” armour.

Plus, experience thought-provoking presentations such as:

•BeingtheLeaderOthersWanttoFollow

•Innovation

•Leadership-theNativeAmericanPerspective

•ManagingConflict

•ManagingOverwhelm

•NavigatingYourCareer

•NetworkingAcrossGenerations

•Non-ProfitKnow-How

•OwningYourOnlineReputation

•PersonalBranding

•WhatWomenNeedtoKnowAboutMoney

•WhentoTakeaChance

Fri., apr. 4, 9am-5pmLocation: Pfister HotelFee: $359

for complete conference details, visit sce-Womenleaders.uwm.edu.

5THANNUAL

WomenLEADERsCONFERENCE

ApriL 4, 2014

training & oD

Wom

en’s leadership

24

Customized training

solutionsTraining Customized to Your BusinessGive your employees high-quality, relevant training that provides immediate on-the-job impact. Our customized training solutions are designed around your organization’s goals and objectives, processes and procedures, and industry and culture.

Customized training not only arms your employees with the skills to improve performance and deliver results, it also elevates morale by demonstrating your commitment to their success.

Onsite training helps you:

Contain Costs by eliminating or reducing travel, food and lodging expenses.

MaxiMize ConvenienCe by choosing your optimal dates, times and location.

save tiMe with staff spending fewer hours away from work.

Build teaMwork through group brainstorming and shared learning experiences.

CustoM tailor Content to your needs to accomplish specific organizational objectives. Or, use the curriculum as-is.

If your organization has a group of individuals that needs training, our customized solution can be delivered at your location. Our professionals work with you to design a program that meets your organization’s specific needs.

For more information contact rachelle Perotto at 414-227-3243 or [email protected].

sCe-CustoMized.uwM.edu


Adobe Phonegap ............................................ pg.8

Adobe Photoshop i ........................................ pg.10

Adobe Photoshop ii - Web Production ........... pg.10

Advanced Collective Bargaining .................... pg.13

Advanced leadership Certificate ................... pg.16

Advanced Web skills Certificate .................... pg.12

Android Apps - Advanced Android Application Development ................................ pg.9

Android Apps - native Phone and tablet Development ........................................ pg.9

Android user interface (ui) Development ......... pg.9

Building Dynamic Websites: AjAX - Web services .................................... pg.11

Business Analysis ........................................... pg.4

Business Analysis Certificate .......................... pg.4

Business Coach Approach ............................. pg.14

Business Communication ................................ pg.4

Business Communication Certificate ............... pg.4

Business Process improvement ...................... pg.5

Cascading style sheets Part i........................ pg.10

Cascading style sheets Part ii ....................... pg.10

Collective Bargaining: tactics, techniques and table manners ....... pg.12

Computer Applications .................................... pg.6

Confidence Clinic .......................................... pg.14

Contract Administration ................................ pg.13

Creating and leading Accountable teams..... pg.19

Css3 Advanced techniques............................ pg.9

Database Programming for the Web ............. pg.11

Dealing with the union - with Confidence!..... pg.13

Delegation skills ........................................... pg.15

Developing a systems Approach to training ...pg.21

effective interpersonal Communication skills ...pg.4

effective speaking and Presentation skills ...... pg.4

emerging leaders Certificate ........................ pg.14

emotional intelligence ..................................... pg.7

emotional intelligence Certificate .................... pg.7

emotional intelligence i: .................................. pg.7

emotional intelligence ii: ................................. pg.7

emotional intelligence:

the ultimate stress Buster.............................. pg.7

essential skills for supervisors ..................... pg.14

essentials of Hr management ......................... pg.8

essentials of leadership ............................... pg.16

exercising your elearning options ................ pg.21

facilitating Difficult meetings .......................... pg.5

finance for nonfinancials - Advanced ........... pg.16

finance skills for nonfinancial managers ...... pg.14

first steps to starting a Business .................. pg.17

from Conflict to resolution ............................. pg.5

fundamentals of organizational Development and Change management ............................. pg.22

fundamentals of Web security ...................... pg.11

games trainers Play ..................................... pg.21

goals and measurements-facilitation skills ... pg.20

Habits of successful organizations ............... pg.22

Handling Difficult Conversations .................... pg.15

Html Part i ................................................... pg.10

Html Part ii .................................................. pg.10

Html5 .......................................................... pg.10

Html5 APis .................................................... pg.9

Human resources ........................................... pg.8

implementing ojt-the total Package ........... pg.22

influence Without Authority ........................... pg.15

innovation: leadership and tools .................. pg.16

iPhone/iPad Apps - native Phone and tablet Development ................................. pg.9

javascript Programming ............................... pg.11

javascript Programming - Advanced ............ pg.12

jQuery Programming ....................................... pg.9

Kirkpatrick four levels evaluation Certification Program - Bronze level ................................ pg.22

labor relations ............................................. pg.12

labor relations Certificate ............................ pg.12

labor relations training for managers and supervisors in a unionized setting ......... pg.13

leadership matters ....................................... pg.16

leading teams - from leader to Coach ........ pg.20

lean six sigma yellow Belt ............................. pg.5

lean start ..................................................... pg.18

listening skills ............................................. pg.15

making the shift from technical expert to organizational leader ............................... pg.15

management Development ........................... pg.14

managing Change ......................................... pg.14

managing Projects for Web, mobile Web and native smart Phone App Development ..... pg.9

managing today’s technical Professional ..... pg.16

master trainer Capstone ............................... pg.21

master trainer Certificate ............................. pg.21

mastering the Collective Bargaining Process ...pg.13

microsoft Access 2007/2010 .......................... pg.6

microsoft excel 2007/2010 ............................. pg.7

mobile Application Development Certificate .... pg.8

.net - Practical Application Programming ..... pg.12

negotiation skills .......................................... pg.15

numbers Based strategy for your Business ...pg.18

office lean ..................................................... pg.5

organizational Development Certificate ......... pg.22

organizational Development Plan and implementation ...................................... pg.23

Project management ..................................... pg.17

Project management Certificate .................... pg.17

Project management foundations ................. pg.23

Project management Certificate: online track ... pg.17

real issue Conversations .............................. pg.20

responsive Design ....................................... pg.10

roi: the trainer’s role ................................. pg.22

seo (search engine optimization) ................. pg.11

six sigma Black Belt for services and transactions ............................................ pg.6

six sigma green Belt for services and transactions ............................................ pg.6

small Business Development Center ............. pg.17

social media ................................................. pg.19

social media manager Certificate .................. pg.19

social media specialist Certificate ................ pg.19

society for Human resource management learning system PHr/sPHr ............................ pg.8

solution focused Business Professional Certificate ..................................................... pg.23

sQl - introduction........................................... pg.8

sQl - joins ..................................................... pg.8

strategies for succession Planning ............... pg.22

talent Conference ........................................... pg.8

team effectiveness ....................................... pg.19

team effectiveness Certificate ...................... pg.19

technical Writing for non-Writers ................... pg.5

the guiding Principles of on-Board training...pg.22

train the trainer Certificate .......................... pg.20

train the trainer unit i .................................. pg.20

train the trainer unit ii ................................. pg.20

training & organizational Development......... pg.20

transform the learning from the Classroom to the Workplace ........................................... pg.22

Web Design Certificate.................................. pg.10

Web Design for the user experience ............. pg.11

Web Development Certificate ........................ pg.11

Website Design for mobile Devices ................. pg.9

Women leaders Conference ......................... pg.23

indeX

26

sCe addiTional Programs

SCHOOL OF CONTINUING EDUCATION

From ages 5 to 95, we have a program for you.

Connect with sCE

Find What You’re searching for this spring... and Beyond!

Personal enriCHmenT

• CollegeforKids/CollegeforTeens sce-kids.uwm.edu

• EducationalTravel&Tours sce-travel.uwm.edu

• Languages sce-languages.uwm.edu

• OsherLifelongLearningInstitute sce-osher.uwm.edu

• PersonalEnrichment sce-enrichment.uwm.edu

Professional deVeloPmenT

• Business&Management sce-business.uwm.edu

• CareerTransitionsCenter sce-ctc.uwm.edu

• EarlyChildhood sce-earlychildhood.uwm.edu

• Engineering sce-eng.uwm.edu

• HumanServices sce-humanservices.uwm.edu

• InformationTechnology sce-it.uwm.edu

• NonprofitManagement sce-nonprofit.uwm.edu

• PublicAdministration sce-publicadmin.uwm.edu

• ProjectManagement sce-pm.uwm.edu

• WaterTechnology sce-watertechnology.uwm.edu

CommUniTy deVeloPmenT

• CenterfortheStudyof theWorkplace

StudyofWork.com

• CenterforTransportation Education&Development

sce-cted.uwm.edu

• CenterforUrbanCommunity Development

sce-urban.uwm.edu

• CenterforWorkforceDevelopment sce-workforce.uwm.edu

• Employment&TrainingInstitute sce-eti.uwm.edu

• YouthWorkLearningCenter sce-ywlc.uwm.edu:ONLINE

Check out all of our

online offerings at

sce-online.uwm.edu

27

In Partnership with UW-Extension. No Wisconsin tax dollars were used in the printing of this publication.

general informaTion

attention military spouses

Did you know you may be eligible for up to $4,000 through the MyCAA program? Qualified military spouses can use the funds toward completing a certificate program at SCE. To learn more, contact rob Bodart at 414-227-3370 or [email protected].

Support lifelong learning.Visit sce.uwm.edu

and click “give to SCE”

HoW To enrollenrolling for school of Continuing education courses is quick and easy! select the option most convenient for you. Please include the message code and keycode, located to the left of your name on the back cover of this catalog, with your registration.

Where to stay visit sce-hotels.uwm.edu for an abundance of nearby lodging and entertainment options.

Program Cancellations/refunds A full refund is issued to program participants if the school of Continuing education cancels a program for any reason. Participant withdrawals made at least two weeks (14 days) prior to the start of a program can receive a 100% refund. When a participant withdraws less than two weeks prior to the program start, participants may have their fees transferred one time to any currently available program, otherwise participants will receive a refund minus a 20% administrative fee. for programs with a fee of $35 or less, no refund will be given, if a participant withdraws within two weeks of the start date. once a program has begun, refunds are no longer issued.

onlinesce-registration.uwm.edu

PHone8am-5pm (Central) m-f414-227-3200 – Direct800-222-3623 – toll free

mailmail web form to: noncredit registrationuW–milwaukeeDrawer no. 491milwaukee, Wi 53293-0491

CUsTomizedrachelle Perotto, Program Director 414-227-3243 [email protected]

in-Personadvance registration only visit the school of Continuing education at161 W. Wisconsin Ave., 6th flr. milwaukee, WiPlankinton Bldg. adjacent to the shops of grand Avenue8am-5pm (Central) m-f

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Discover the Possibilities. With more than 1,500 professional development and personal enrichment programs to choose from, learning opportunities abound at the SCE. request printed

and electronic program materials based on your interests at sce-KeepMeposted.uwm.edu.

Message Code: SP-09-12-C28 SCE | Conveniently Located Downtown LEGEND: = Face to Face : = Online [ = Blended

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We make lifelong learning more lively.Join SCE outside of the classroom to like, learn, follow, fulfill, witness and win through our array of social media channels. network with like-minded professionals, hear from past participants and tailor your experience to include insider information on the topics that matter most to you. plus, we’ll keep you posted on deals, discounts and giveaways.

Connect with us today at sce-connect.uwm.edu

161 W. Wisconsin Ave., Ste., 6000Milwaukee, WI 53203-2602

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