uw-milwaukee fall 2011 management catalog

MANAGEthe

SPECTRUM

sce-mgmt.uwm.edu

FB-29-11-C Management Catalog R2-web_Layout 1 7/11/11 9:10 AM

Managing the spectrum of your professional responsibilities and goals requires you to constantly fine-tune your skills. This fall, I invite you to illuminate a new roadmap to success at the UWM School of ContinuingEducation. Highlights include:

1. Management Certificate. Unlock your management potential and bring out the best in your staff.

2. Team Effectiveness Certificate. Increase team efficiency and plan your next strategic move for higher productivity, communication and accountability.

3. Professional Women’s Series. Build strong female leaders,and focus on professional issues specific to women.

Courses are offered in a variety of convenient formats to fit every style.All courses are led by impressively qualified instructors who share theirunique real-world insights. If you have any questions, please contact me any time. I look forward to helping you seize the wide range of opportunities awaiting you!

Sincerely,

Jan AllenBusiness and Management [email protected]

illuMinate Your Career


taBle of Contents

ROadMaP TO SuCCESS ............................................................................................4

ManagEMEnT CERTifiCaTE ............................................................................4

CORE COURSESCreating and Leading Accountable Teams ............................................................5

Managing Change ................................................................................................................................6

Finance Skills for Nonfinancial Managers ..............................................................7

Negotiation Skills ..................................................................................................................................8

Effective Interpersonal Communication Skills ..................................................9

ELECTIVE COURSESFrom Conflict to Resolution: Managing and Mediating Conflict at Work ........................................................10

Essential Skills for Supervisors ........................................................................................11

Handling Difficult Conversations ....................................................................................12

Finance for Nonfinancials – Advanced ....................................................................13

Influence Without Authority ..................................................................................................14

Emotional Intelligence I: Dealing with Difficult People, Including Yourself! ......................................15

Emotional Intelligence II: Deepening Your Emotional Intelligence Skills................................................16

People Are Dying To Be Heard – Listening Skills........................................17

Managing Today's Technical Professional............................................................18

I-Skills Zone – Advanced Communication Skills..........................................19

TEaM EffECTivEnESS CERTifiCaTE ..................................20

Creating and Leading Accountable Teams ........................................................20

Leading Teams – From Leader to Coach ......................................................21

Real Issue Conversations..................................................................................................22

Goals and Measurements – Facilitation Skills ......................................23

PROfESSiOnal WOMEn’S SERiES ..................................24-25

gET COnTROlTM WEbinaR SERiES ..................................26

lifE lESSOnS................................................................................................26

gEnERal infORMaTiOnRegister..........................................................................................................................................................27

Skill Enhancement Opportunities ..................................................................................27

Customized Training ......................................................................................................................27

Center for the Study of the Workplace....................................................................27

Denotes New Program


4

ManageMentCertifiCate

Establish a strong foundation in current management practices. Designed for managers at any level looking to obtain maximum results from employees and team members.

Earn the certificate by completing five core programs plus two electives in three years.

RecommendedStart

ManagementKnowledge

PersonalDevelopment

CommunicationSkills

BusinessKnowledge

TeamBuilding

Effective Interpersonal

CommunicationSkills

EmergingLeaders

EmotionalIntelligence I

Confident andCourageous

Communication

Finance forNon-financial

Managers Advanced

Creating andLeading

AccountableTeams

Essential Skills for

Supervisors

Emotional Intelligence II

Conflict Resolution

Finance Skillsfor Nonfinancial

Managers

Crucial Conversations

Handling Difficult

Conversations

Get ControlTM –- of Outlook- of Email

- of Information- of Meetings

- of Blackberry®

I-Skills Zone –Advanced

CommunicationSkills

NegotiationSkills

FacilitationSkills

ManagingChange

Influence without

Authority

People AreDying to be

Heard

Goals andMeasurements

ManagingToday’s

TechnicalProfessional

MentorMeet-Up

Leading Teams

Strategies forAchievingWork/Life Balance

Working in aMale-Dominated

Environment

M

M – Required for the Management Certificate W – Professional Women’s Series

roadMaP to suCCess

M

M

M

M

W

W

W

W


5sce-mgmt.uwm.edu | 414-227-3219 | [email protected]

Core CoursesManageMent CertifiCate

Creating and Leading Accountable TeamsThis course is also part of the Team Effectiveness Certificate. See P. 20.

Everyone works on a team, but does everyone understand what it takes to be part of an effective team? What are the characteristics of a high performing team? Each person has roles and responsibilities on a team – not just the leader. Discover how to deal with real issues, uncover the roles and responsibilities of all team members, and learnways to stay on track.

Program highlights:• Change your attitude towards accountability

• Have a discussion with team members about the preconditions for accountability and how to put them in place

• Take on a “real issue” with better results

You will learn to:• Examine your experience – high functioning teams versus

dysfunctional teams

• Learn six conditions that must exist for a highly functional team

• Chart a road map for dealing with real issues

• Identify the role of the leader and the team members

Wed., aug. 31, 8:30am-4pm instructor: eric Coryell fee: $395/$345 for two or more from the same organizationCeus: 0.7 Program no. 5050-3635 ORtue., nov. 1, 8:30am-4pm Program no. 5050-3652


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Power Up YourOrganization

Customize any program!See P. 27 for details.

Managing ChangeChange is inevitable. When it happens, many employees lack the skills tounderstand and deal with new processes, procedures, and structures. Onthe frontline every day, managers and supervisors must align with humanresources, project managers, and financial professionals to lead theirteam through change.

Program highlights:• Three skill sets that you can begin to work on immediately to help you

and your team deal with change

• Develop a list of concerns that you can discuss with your manager in a calm, assertive manner

• Stress management techniques

You will learn to:• Learn how to build your resilience and capacity when dealing with change

• Discover techniques to understand how to manage your team through change

• Manage change upwardly and laterally

• Develop skills to deal with stressful change situations

fri., sept. 23, 8:30am-4pminstructor: Paul gibbonsfee: $395/$345 for two or more from the same organizationCeus: 0.7Program no. 5050-3637

Meet Your InstructorPaul Gibbons is the founder of a premier European leadership consulting firms, Future Considerations, and is an award-winning CEO coach.



To Register See P. 27

Finance Skills for Nonfinancial ManagersAs a manager, you need to make business decisions that affect the bottom line. Understand the accounting process and enhance your abilityto forecast financial performance. Learn how to spot trends and studyyour competition with a keener eye. This program helps you become more effective in your organization because you will be able to participateat a higher level in strategic planning and decision making.

Program highlights:• Understand the four financial statements – balance sheet, income

statement, cash flow statement, and internal management reports

• Know what bankers, IRS agents, investors, and managers see when they read balance sheets, income statements, and statements of cash flow

• Discover why everything has a financial impact – productivity, profitability, efficiency, quality, responsiveness, change and customer service

You will learn to:• Read and analyze financial statements

• Present your ideas using sound financial principles

• Make intelligent financial decisions and understand the financial impact ofyour ideas

• Focus on the numbers that matter most

Mon.-tue., oct. 10-11, 8:30am-4pm instructor: Kathleen s. Villarsfee: $895/$845 for two or more from the same organizationCeus: 1.3/Pdus: 13 Program no. 5050-3641

Make It Stick! | Get it all in one week.Register for this program plus finance for nonfinancials - advancedOct. 12-13 (P. 13) and receive a 20% discount.


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Negotiation SkillsToday's professionals spend as much as 60 percent of their time in situations where negotiation and resolution skills are required for optimal results. This critical skills program prepares you for the daily responsibilities faced in negotiating for positive results.

Program highlights:• Recognize and practice the principle of win-win agreement

• Ability to diagnose a negotiating situation on the spot

• Put into play the best negotiation tool…questioning and listening

You will learn to:• Use influential skills to facilitate productive and lucrative solutions

• Understand the elements of your natural preferences and how to leverage them and avoid potential pitfalls

• Recognize the various ways others approach negotiations and conflict and communicate effectively with them

• Apply knowledge related to the nature of conflict and the negotiation process

tue., nov. 8, 8:30am-4:30pm instructor: rodney (Buck) Hillestad fee: $395/$345 for two or more from the same organizationCeus: 0.7 Program no. 5050-3647

Never stop learning - devote time and energy to ongoing education.




Effective Interpersonal Communication SkillsAlthough often termed a "soft" skill, communication is one of the mostcritical management and team effectiveness skills in any organization.Poor communication is frequently identified as the major cause of conflict and performance problems. By exploring how the human brain processes messages, you will derive better strategies for being understood as intended and motivate others. Discover how to give feedback effectively, listen actively and express feelings non-defensivelyin challenging conversations.

Program highlights:• Understand why misunderstandings happen and practice skills

on how to recover

• Uncover why there are defensive reactions and techniques to break down barriers

• Practice specific skills for giving constructive feedback

You will learn to:• Employ communication strategies for motivating performance improvement

• Flex your communication style to improve understanding

• Apply techniques for managing difficult moments in sensitive conversations

• Listen actively when it's difficult to do so

• Overcome perceptual and other communication barriers

Wed.-thu., dec. 7-8, 8:30am-4pm instructor: laura V. Pagefee: $895/$845 for two or more from the same organizationCeus: 1.4 / Pdus: 14Program no. 5050-3650

“The way we communicate with others and with ourselves ultimately determines

the quality of our lives.”Anthony Robbins, self-help author


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eleCtiVe CoursesManageMent CertifiCate

From Conflict to Resolution: Managing and Mediating Conflict at WorkFriction in the workplace can be stressful and counterproductive for everyone involved. Conflict, however, does not have to be a destructive aspect of organizational life. Discover how to recognize a wide range of conflict causes including clashes of style and of deeper values. Learn how to give feedback assertively and avoid aggressive or passivecommunication during difficult interpersonal encounters. Gain insightsinto the pros and cons of compromise and collaboration. Explore mediationskills that can be used by anyone to help individuals find solutions.

Program highlights:• Learn five different approaches to conflict and when to use them

• Manage your natural defensive reactions to conflict

• Understand the art of feedback and when not to use it

You will learn to:• Recognize both organizational and interpersonal causes of conflict

• Strategize when to compromise, confront, avoid or collaborate

• Manage defensiveness in yourself and others when emotions run high

• Utilize advanced listening skills to encourage effective problem-solving

• Give feedback without sacrificing standards or the relationship

• Mediate conflict between individuals using realistic steps

Wed., sept. 14, 8:30am-4pm instructor: laura V. Pagefee: $395/$345 for two or more from the same organizationCeus: 0.7 Program no. 5050-3636

Looking for More Communications Programs?People are Dying to be Heard - Nov. 4I-Skills Zone – Advanced Communication Skills - Dec. 5-6Confident and Courageous Communications - Sept. 28



Essential Skills for SupervisorsAcquire time-tested, proven competencies delivered by a seasoned professional helping you optimize your performance as a supervisor. The need for higher productivity and employee commitment all combine to require you to perform at a new higher standard.

Program highlights:• Know your dominant communication preference. Plan your listening

and feedback process based on the receiver’s preference

• Compile new information on how to align performance – rethink requirements and measures

• Practice and put a plan together to have a performance development conversation

You will learn to:• Optimize communication opportunities and deliver instructions clearly

• Handle formal performance appraisals and provide productive feedback

• Apply a proven conflict management methodology

• Delegate efficiently and effectively

• Build a high performance team

• Strengthen your on-the-job-training program

• Instill a "root cause" problem-solving mentality with your employees

Mon.-tue., sept. 26-27, 8:30am-4:30pm instructor: rodney (Buck) Hillestad fee: $895/$845 for two or more from the same organizationCeus: 1.4 Program no. 5050-3638

New to Management?This is a great place to start.


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Handling Difficult ConversationsIf you are a supervisor or manager, chances are good that you are puttingoff a difficult conversation with someone. From inappropriate dress to unprofessionalism to personal hygiene – these situations require promptand responsible performance. As a supervisor or manager, you are judgedon your ability to have open and honest dialogue. Most managers avoidconfrontation in the hope that the problem will resolve itself – only to discover that the avoidance compounds the problem.

Program highlights:• Promptly handle employee performance problems

• Learn to deal with difficult employees

• Utilize the “I Statement” technique to give constructive feedback

You will learn to:• Know when you need to have a difficult conversation

• Organize your thoughts and mentally preparing yourself

• Pinpoint when and where to have the difficult conversation

• Develop a straightforward and simple approach

• Follow up afterwards to ensure the issue is being addressed

thu., oct. 6, 8:30am-4:30pm instructor: Victor gray fee: $395/$345 for two or more from the same organizationCeus: 0.7 Program no. 5050-3640

Continue your management developmentby embracing change, facing fears and

stepping outside your comfort zone.




Finance for Nonfinancials –AdvancedStrengthen your business acumen and master financial tools used inbusiness today. Leave equipped to speak with your financial colleaguesand evaluate alternatives that add to your company's economic success.

Program highlights:• Discover the benefits to a Balanced Scorecard approach to performance

measurement (public and private sector)

• Examine the use of business cases in projects – phasing, measuring, estimating, benefits, ROI, break-even and payback

• Understand the decisions that take place with the Annual Planning Process –operating plans, budgeting process and project prioritization

You will learn to:• Navigate operating plans, budgeting processes and project prioritization

• Bridge the annual plan to the strategic plan and understand how operating budgets differ from project budgets

• Identify sources of funding

• Understand the roles and responsibilities of finance staff and how to workwith them

• Link your organization's three-to-five-year strategy to operating plans and budgeting processes

Wed.-thu., oct. 12-13, 8:30am-4pm instructor: Kathleen s. Villarsfee: $895/$845 for two or more from the same organizationCeus: 1.3 Program no. 5050-3642

Make It Stick! | Get it all in one week.Register for this program plus finance Skills for nonfinancial Managers Oct. 10-11 (P. 7) and receive a 20% discount.


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Influence Without AuthorityThe ability to exercise influence without authority is one of the most important skills an individual can master. Getting things done in an organization often requires you to exercise influence to get tasks and projects accomplished even when you may not have the formal authorityto mandate action. Whether you are stuck in the organizational hierarchy,or on an ad hoc team, you need to be able to influence the actions of your team members to ensure the successful completion of the task at hand.

Program highlights:• Assess and increase your influential power to accomplish your objectives

• Diagnose the styles of others in order to increase your effectiveness with them

• Develop a thorough understanding of your own influencing style

You will learn to:• Understand why it’s important that you know the working dynamics

of your organization

• Identify your own personal sources and style of influencing

• Leverage your personal power to get things done

• Explore the primary strategies of influence – retribution-based, rationality-based and reciprocity-based

• Get more accomplished even when facing situations where you are unable to get things done without authority

thu., oct. 20, 8:30am-4pm instructor: eric Coryell fee: $395/$345 for two or more from the same organizationCeus: 0.7/Pdus: 7 Program no. 5050-3643

Meet Your InstructorEric Coryell has held impressive titles including President/CEO (twice), VP of Sales and Marketing and Chief Operating Officer.



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Emotional Intelligence I: Dealing with Difficult People, Including Yourself! There's always one, and sometimes many, in every workplace. The difficult people we encounter challenge our patience, test our communication skills and seem to demand our attention, especially when we have more important things to do. How you handle them and yourself determines whether those trying situations escalate into war or result in a peaceful resolution. Learn how to identify the triggersthat make people difficult to deal with in the workplace, improve youremotional intelligence skills, learn neutralizing communication skills and develop conflict resolution techniques.

Program highlights:• Understand your motivating factor(s) and how it impacts your

interaction with others

• Connect with what is important to others

• Learn and practice “going to the balcony” and Q-tips

You will learn to:• Understand the brain, body and emotions

• Identify types of people, and recognize your fatal attractions to certain personalities

• Classify style characteristics and realize their impact on relationships

• Transform tolerating difficult people into appreciating differences

• Redefine recognition as a relationship tool

tue.-Wed., oct. 25-26, 8:30am-4:30pm instructor: Patricia Clasonfee: $895/$845 for two or more from the same organizationCeus: 1.4/Pdus: 14 Program no. 5050-3644

Make It Stick! | Get it all in one week.Register for this program and Emotional intelligence iiOct. 27-28 (P. 16) and receive a 20% discount.


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Emotional Intelligence II: Deepening Your Emotional Intelligence Skills As a result of the sell-out attendance of our popular program "EmotionalIntelligence: Dealing With Difficult People, Including Yourself!", we havedeveloped a second tier seminar that allows participants to delve deeperinto understanding emotional intelligence. Explore emotional safety, self-efficacy, social intelligence, relationship management, and relation-ships in teams and groups.

Program highlights:• Discover and internalize the six basic “brain mistakes”

• Recognize what generates emotion – emotion management

• Explore the Emotional Styles Assessment

You will learn to:• Recognize the impact of emotion on decision-making

• Increase awareness of controlling emotions and impulses when adapting to change

• Comprehend the dynamics of relationships

• Sense, understand and react to others' emotions

• Inspire and influence others while managing conflict

thu.-fri., oct. 27-28, 8:30am-4:30pm instructor: Patricia Clason, rCC fee: $895/$845 for two or more from the same organizationCeus: 1.4/Pdus: 14 Program no. 5050-3645

Make It Stick! | Get it all in one week.Register for this program and Emotional intelligence iOct. 25-26 (P. 15) and receive a 20% discount.




People Are Dying To Be Heard –Listening SkillsThe most important facet to listening well is being in the moment and focused entirely on the task at hand. Focus is one of the keys to success and you cannot do two things well at the same time. Harnessing effective listening skills is the cornerstone to building a foundation for better communication.

Program highlights:• Discover tips for better listening

• Hear someone for the first time and discover where this willingness will take you

• Get people to tell their “stories”

You will learn to:• Identify the three levels of listening

• Explore the concept of uni-tasking

• Understand why listening is important to your health

• Learn how to listen with an open mind

fri., nov. 4, 8:30am-noon instructor: Ben Merens fee: $195/$150 for two or more from the same organizationCeus: 0.4 Program no. 5050-3646

Meet Your InstructorBen Merens hosts Wisconsin Public Radio’s weekday talk show “At Issue.”


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Managing Today's Technical ProfessionalResearch shows that keeping a cohesive technical team requires unique management skills. Learn management and leadership best practices and focus on how to best apply concepts and skills to a technical workforce.

Program highlights:• Hit the highlight of the characteristics of the best boss

• Discover your leadership style – adaptability, other styles, building a team of different styles

• Examine and put together a plan to implement accountability elements – outcomes, degrees of freedom, confronting problems

You will learn to:• Understand what motivates a technical workforce

• Match management strategies and techniques with the needs of the workforce

• Capitalize on talent and establish a system of accountability

• Build collaboration and resolve workplace problems

tue., nov. 15, 8:30am-4pm instructor: alan M. Patterson fee: $395/$345 for two or more from the same organizationCeus: 0.7/Pdus: 7 Program no. 5050-3648

Learn to lead yourself (your time, responsibilities and emotions) before you lead others.




I-Skills Zone – Advanced Communication SkillsLearn to conduct more productive conversations and resolve differences,one-on-one and in teams, while building strong relationships throughoutyour organization. Gain the ability to understand and communicate positive solutions to critical situations. How else will we be able to work well in a fast paced, complex, competitive and high pressure business environment?

Program highlights:• Identify what kind of “talk” you engage in the most. And, uncover how

to make a shift to more “aware talk” and “search talk”

• Develop a comfort with the “Information Wheel” – learn to assess situations accurately, develop collaborative solutions, engage in the discovery process, and map your next action

• Understand the current reality of any issue

You will learn to:• Understand that your company’s culture has become a “common

collaborative human operating system”

• Conduct more productive conversations and resolve differences, one-on-one and in teams

• Build strong relationships up, down and across your organization

i-Skills uses the information Wheel.You will receive a prototype to use back at work.

Mon.-tue., dec. 5-6, 8:30am-4:30pm instructors: Joanne Brandes, debra lake fee: $895/$845 for two or more from the same organizationCeus: 1.4 Program no. 5050-3649

SPECialfEaTuRE


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teaMeffeCtiVenessCertifiCate

Good teamwork reduces waste, improves morale and setsyour organization up for a better future. Consider buildingteamwork skills as you plan your next strategic move. Get your team on the right track by earning the Team Effectiveness Certificate. Earn the Certificate by completingall four programs. Each program may be taken individually or as a component of the Team Effectiveness Certificate.

COMBO PACKAGE: SAVE $380– Register for All Four Programs at the Same TimeFee: $1200 Program No. 5050-3651

Creating and Leading Accountable TeamsEveryone works on a team, but does everyone understand what it takesto be part of an effective team? What are the characteristics of a highperforming team? Each person has roles and responsibilities on a team –not just the leader. Discover how to deal with real issues, uncover theroles and responsibilities of all team members, and learn ways to stay on track.

Wed., aug. 31, 8:30am-4pm instructor: eric Coryell fee: $395/$345 for two or more from the same organizationCeus: 0.7 Program no. 5050-3635 ORtue., nov. 1, 8:30am-4pm Program no. 5050-3652

For additional course information see Page 5.



Leading Teams –From Leader to Coach*Leading a team requires you to increase your threshold for losing controland managing anxiety while coaching the team in such a way that theycan be successful. When it's done right, the team wins and the organization moves forward. But it's not simple. Finding the combinationof leadership and structure to lead a successful team is among thebiggest challenges in business today. Above all a leader must come to a clear understanding of their own core purpose and values.

Program highlights:• Understand the importance of having a core purpose that transcends yourself

and how to operate congruently from that space

• Examine the importance of intolerables in the act of leadership

• Understand how your own behavior contributes to team performance

• Make trust and open dialogue a shared responsibility of the team

You will learn to:• Enhance your ability to more effectively lead virtual or dispersed teams

• Learn a variety of tools to better leverage your team

• Quickly resolve conflicts and differences among team members

Wed., nov. 2, 8:30am-4pm instructor: eric Coryell fee: $395/$345 for two or more from the same organizationCeus: 0.7 Program no. 5050-3653

*also counts as an elective towards the Management Certificate.


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Real Issue ConversationsReal issue conversations are about anything that affects your team's ability to be successful. They are usually very anxiety-producing and are often avoided altogether. In this session you will learn how to identify the real issues on your teams, and how to have the productive conversations that bring real resolution to the issues.

Program highlights:• Prepare for real issue conversations with a proven technique

• Have the conversations in a productive and constructive manner

• Understand communication styles and how to modify your approach

You will learn to:• Understand other functional capacities and how you can help them

• Improve nearly every professional and personal relationship

• Eliminate waste from not having real issue conversations

thu., nov. 3, 8:30am-4pm instructor: eric Coryell fee: $395/$345 for two or more from the same organizationCeus: 0.7 Program no. 5050-3654

A positive attitude motivates!



Goals and Measurements and Facilitation SkillsA team needs to know its purpose, how to measure performance and how each member contributes. This session will teach you how to bring all of this together, and how to get a team to start effectively problem-solving so that when they are not hitting their measures they can get back on track.

goals and Measurements highlights 8am - Noon:• How goals are required to create ownership

• How to set goals and measures effectively

• Address different ways of measuring the unmeasureable

• Accountability and team problem

facilitation skills highlights 1 - 5pm:• A clear description of the role of the facilitator and benefits of facilitation

• How to use a flexible set of tools and techniques to provide structure togroup discussions

• Facilitator strategies to use at different stages of team development

• Options for making decisions and overcoming barriers to consensus

• Strategies for constructively dealing with conflict and encouraging effective group behaviors

• Specific facilitation strategies to improve the overall effectiveness of any meeting

• How to design meetings to accomplish desired results

fri., nov. 4, 8:30am-4pminstructor: eric Coryellfee: $395/$345 for two more from the same organizationCeus: 0.7Program no. 5050-3655


PROFESSIONALWOMEN’S SERIESsce-women.uwm.eduConfident and Courageous CommunicationsBeing confident and courageous means that you express yourself effectively and stand up for your point of view, while also respectingthe rights of others. Confident and courageous communication isthe sweet spot between being too aggressive and too passive. In addition, being confident in your communication style helps boostself-esteem and earn others' respect.

Topics include:• You are what you think• How to set your intention• Active listening• Authentic communication• How do women communicate differently• Finding your voice

Wed., Sept. 28, 8:30am-4pmInstructor: Christine HarnessFee: $395 / $345 for two more from the same organizationProgram No. 5050-3656

Accept It or Change It:Strategies for Achieving Work/Life BalanceIn this highly interactive workshop, this nationally known facilitator willchallenge you to take an honest look at the stressors in your work andhome life. Obtain a simple framework for reducing work/life stress and12 different strategies to help you achieve the elusive balance you seek.Walk away with practical, real world advice for taming the work/life beast.

Topics include:• Setting personal and professional boundarie• Letting go of our “super parent” ideals• Negotiating with others for the life we want

Thu., Oct. 13, 8:30am-Noon*Instructor: Kyra CavanaughFee: $195 / $150 for two more from the same organizationProgram No. 5050-3657

*Workshop Option – Stay for lunch and enjoy the networking24


Strategies for Working in a Traditional, Male-Dominated Work EnvironmentThis half-day workshop reaches beyond a description of the chal-lenges of working in a traditional, male-dominated business. Understand how to strategically navigate the issues and enableyourself to proactively and confidently move forward.

Topics include:• Examine the current landscape; the issues and trends;

the double standards and behaviors• Explore and discuss the typical mistakes and misperceptions

from male and female perspectives• Share strategies and solutions to address challenges• Reflect on you: what to consider and the choices to make

Tue., Nov. 15, 8:30am-NoonInstructor: Marsha BlockFee: $195 / $150 for two more from the same organizationProgram No. 5050-3658

Mentor Meet-UpLooking for a mentor? Want to be a mentor? What does it take?How do you set up the relationship? Formal vs. Informal? What is it you want to get out of the mentor relationship? What are thebenefits to you and to your organization? Explore the different formsof mentorships. Meet several actual mentors and mentees who willshare their experiences and answer your questions.

Topics include:• What to expect from a

mentor/mentee relationship• How to start• Lessons learned• The difference between a

mentor and a coach

Thu., Dec. 8, 8:30am-NoonInstructor: Debra CrawfordFee: $195 / 150 for two more from the

same organizationProgram No. 5050-3659

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COMBO PACKAGE: SAVE $185– Register for All Four Programs at the Same TimeFee: $795 Program No. 5050-3661

STARTING SEPT. 1WiSE

Women in Science &Engineering Breakfast Series“How to be Heard”


get Control!TM Webinar SeriesWe all would like to achieve more each day. Unfortunately, a growing

number of productivity challenges make this extremely difficult. Emailoverload, lost info, dead-end meetings, never-ending interruptions and a mountain of low-priority tasks make it almost impossible to focus on what matters most. The Get Control!TM Enterprise Webinar series will help colleagues get organized, prioritized and energized to excel.

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get Control!TM of blackberry®Fri., Sept. 16 OR Fri., Nov. 4

get Control!TM of EmailFri., Sept. 23 OR Fri., Nov. 18

get Control!TM of infoFri., Sept. 23 OR Fri., Nov. 18

get Control!TM of MeetingsFri., Aug. 19 OR Fri., Oct. 14

get Control!TM of Outlook®Fri., Sept. 16 OR Fri., Nov. 4

Time: 11am-12:30pm CDT fee: $189/per Webinar

Register for three or more at the same time and save $40 per webinar.

Visit sce-mgmt.uwm.edu to register.

Save$40

Per Webinar

SAVE THE DATE

Firing Up Your Inner Entrepreneur

OCT. 27

LIFE LESSONS SERIESDesigned for professionals 23-32 years old looking for career and/or management advice. Connect with various industry experts to see how to make “your next move.”

WHAT? YOUR NEXT MOVEWHEN? Thu., Aug. 25, 5:30-7:30pmWHERE? Transfer Pizza, 101 W. Mitchell St., MilwaukeeHOW MUCH? $10

Panelists will include Matt Astbury (Shepherd Express), Margo McCormack (Gonzalez, Saggio & Harlan LLP) and Ashley Bode (Direct Supply).

Join us for pizza and a lively discussion!

REGISTER TODAYProgram No. 5050-5000 • 414-227-3200 • sce-registration.uwm.edu


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general inforMation

sKill enHanCeMent oPPortunitiesBUSINESS COACHING | sce-coach.uwm.edu

BUSINESS PROCESS IMPROVEMENT | sce-businessimprovement.uwm.edu

BUSINESS COMMUNITCATION | sce-communication.uwm.edu

LANGUAGES | sce-languages.uwm.edu

PROJECT MANAGEMENT | sce-pm.uwm.edu

SOLUTIONS FOCUSED BUSINESS PROFESSIONAL | sce-business.uwm.edu

TRAINING/ORGANIZATIONAL DEVELOPMENT | sce-ttt.uwm.edu

CustoMized trainingCapitalize on Our Capabilities

All programs in this brochure can be customized to meet your specific needs.

GET STARTED TODAY! Contact Erica Gumieny at 414-227-3226, 888-947-9947 or [email protected].

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uw-milwaukee fall 2011 management catalog

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