uv20503 a/601/5366

Learner name:

Learner number:

A/601/5366

VRQ

UV20503

Wig services

VTCT is the specialist awarding body for the Hairdressing, Beauty Therapy, Complementary Therapy and Sport and Active Leisure sectors, with over 45 years of experience.

VTCT is an awarding body regulated by national organisations including Ofqual, SQA, DCELLS and CCEA.

VTCT is a registered charity investing in education and skills but also giving to good causes in the area of facial disfigurement.

By signing this statement of unit achievement you are confirming that all learning outcomes, assessment criteria and range statements have been achieved under specified conditions and that the evidence gathered is authentic.

This statement of unit achievement table must be completed prior to claiming certification.

Unit code Date achieved Learner signature Assessor initials

IV signature (if sampled)

Assessor name Assessor signature Assessors initials

Assessor number (optional)

Assessor tracking table

Statement of unit achievement

All assessors using this Record of Assessment book must complete this table. This is required for verification purposes.

UV20503Wig services

Through this unit you will develop the skill of preparing and fitting various types of wigs and hair pieces for your clients.

You will develop the skill of creating a comfortable setting for your clients, and provide them with a thorough consultation. You will fit, adjust, cut, style and maintain wigs and hairpieces using a variety of tools and techniques.

Part of this service is to provide your client with good aftercare advice.

This unit is suitable for both hairdressers and barbers.

UV20503_v6

GLH

Credit value

Level

Observation(s)

External paper(s)

40

5

2

3

1

On completion of this unit you will:

Learning outcomes Evidence requirements

UV20503

Wig services

1. Be able to prepare and fit different types of wigs

2. Be able to cut and style wigs

1. Environment Evidence for this unit must be gathered in a real or realistic working environment.

2. Simulation At least 75% of ‘Observation’ outcomes must be on real clients.

3. Observation outcomes Competent performance of ‘Observation’ outcomes must be demonstrated to your assessor on at least three occasions.

4. Range All ranges must be practically demonstrated or other forms of evidence produced to show they have been covered.

5. Knowledge outcomes There must be evidence that you possess all the knowledge and understanding listed in the ‘Knowledge’ section of this unit. This evidence may include projects, assignments, case studies, reflective accounts, oral/written questioning and/or other forms of evidence.

6. Tutor/Assessor guidance You will be guided by your tutor/assessor on how to achieve learning outcomes and ranges in this unit. All outcomes and ranges must be achieved.

7. External paper Knowledge and understanding in this unit will be assessed by an external paper. The criteria that make up this paper are highlighted in white throughout this unit. There is one external paper that must be achieved.

3

Achieving observation outcomes

Achieving range

Maximum service times

Achieving observations and range

UV20503

Your assessor will observe your performance of practical tasks. The minimum number of observations required is indicated in the evidence requirements section of this unit.

Criteria may not always naturally occur during a practical observation. In such instances you will be asked questions to demonstrate your competence in this area. Your assessor will document the criteria that have been achieved through oral questioning.

Your assessor will sign off an outcome when all criteria have been competently achieved in a single client service.

The range section indicates what must be covered. Ranges should be practically demonstrated as part of an observation. Where this is not possible other forms of evidence may be produced. All ranges must be covered.

Your assessor will document the portfolio reference once a range has been competently achieved.

There are no maximum service times that apply to this unit.

4

Outcome 1

Observations

You can:

Observation 1 2 3Date achieved

Criteria questioned orally

Portfolio reference

Assessor initials

Learner signature

*May be assessed through oral questioning.

Be able to prepare and fit different types of wigs

a. Create the right setting in which clients feel comfortable enough to express their needs, expectations and concerns

b. Prepare yourself, the client, the wig/hairpieces and the work area for the service

c. Use suitable consultation techniques that enable the client to express their concerns and expectations without embarrassment

d. Fit and adjust wigs/hairpieces on the client’s head

e. Complete client records including head measurements/sizes

f. Follow safe and hygienic working practices

UV20503 5

Outcome 2

You can:

Be able to cut and style wigs

*May be assessed through oral questioning.

a. Select and use products, tools, equipment and techniques as required to achieve the desired look

b. Cut and style wigs to achieve a personalised look

c. Monitor and maintain client comfort throughout the service

d. Complete the service to the satisfaction of the client

UV205036

Observation 1 2 3Date achieved

Criteria questioned orally

Portfolio reference

Assessor initials

Learner signature

© Habia

Range

*You must practically demonstrate that you have:

Considered all the influencing factors Portfolio reference

Hair condition

Hair cut

Hair length

Hair density

Head and face shape

Existing colour of hair

Skin tone

The occasion for which the style is required

Used all cutting techniques Portfolio reference

Club cutting

Freehand

Scissors-over-comb

Used a minimum of 5 blow-drying and setting techniques Portfolio reference

Straightening

Smoothing

Creating volume

Creating movement

Creating curl

Directional set

Brick set

*It is strongly recommended that all range items are practically demonstrated. Where this is not possible, other forms of evidence may be produced to demonstrate competence.

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*You must practically demonstrate that you have:

Used a minimum of 8 types of tools and equipment Portfolio reference

Dressing comb

Round brush

Flat brush

Pin curl clips

Rollers and pins

Heated rollers

Tongs

Straighteners

Hand dryer

Nozzle

Hood drier

Scissors

Given all the types of aftercare advice Portfolio reference

Suitable aftercare products and their use

Use of heated styling equipment

How to recreate and maintain the style

Time interval between services

*It is strongly recommended that all range items are practically demonstrated. Where this is not possible, other forms of evidence may be produced to demonstrate competence.

UV205038

© Habia

Achieving knowledge outcomes

Developing knowledge

You will be guided by your tutor and assessor on the evidence that needs to be produced. Your knowledge and understanding will be assessed using the assessment methods listed below:

• Observed work• Witness statements• Audio-visual media • Evidence of prior learning or attainment• Written questions• Oral questions• Assignments• Case studies

Where possible your assessor will integrate knowledge outcomes into practical observations through oral questioning.

Achieving the external paper

The external paper will test your knowledge of the criteria highlighted in white. A pass mark of 70% must be achieved. Criteria not achieved will be identified to your tutor/assessor. You will then be orally questioned or asked to produce other forms of evidence as all unit criteria must be achieved.

Your assessor will complete the following table when the 70% pass mark has been achieved.

Paper Date achieved Assessor initials

1 of 1

UV20503 9

Knowledge

Outcome 1


You can: Portfolio reference /Assessor initials*

g. Identify factors that may influence the selection of wigs/hairpieces

h. Explain the importance of creating a setting in which clients feel comfortable and ensures privacy

i. Explain the importance of treating clients with sensitivity and empathy

j. Explain why it is important to encourage and allow time for clients to ask questions

k. Explain how to check that clients understand verbal and written information that they have been given

l. Explain the types of expectations, concerns and needs that the clients may have and how to deal with them

m. Describe the factors that may influence the choice of services and resources

n. State the importance of identifying factors that may limit, prevent or affect the service

o. State the importance of recording all service details

p. Explain the reasons for wearing wigs/hairpieces

q. Describe how to cleanse and condition wigs/hairpieces

*Assessor initials to be inserted if orally questioned. Requirements highlighted in white are assessed in the external paper.

UV2050310

Outcome 1 (continued)



r. Explain why there is a need to be sensitive when dealing with clients with hair loss

s. Describe the growth cycle of hair

t. Describe the salon’s requirement for client preparation, preparing yourself and the work area

u. Outline safe and hygienic working practices


UV20503 11

© Wahl

Outcome 2

Be able to cut and style wigs


e. Explain the importance of choosing the correct products, tools, equipment and techniques to suit wigs/hairpieces and the client

f. Describe the styling techniques that can be carried out for different types of wigs/hairpieces

g. Explain the importance of personalising wigs

h. Explain the importance of monitoring and maintaining client comfort throughout the service

i. Describe the aftercare advice that should be provided to the client


UV2050312

© Habia

Outcome 1: Be able to prepare and fit different types of wigs

Unit content

This section provides guidance on the recommended knowledge and skills required to enable you to achieve each of the learning outcomes in this unit. Your tutor/assessor will ensure you have the opportunity to cover all of the unit content.

UV20503 13

Create a comfortable setting for your clients: Provide a degree of privacy (separate room, sectioned off area, away from salon windows, separate from other clients).

Preparation of self: Clothes (salon requirements for uniform, clean/ironed clothes, non-restrictive, closed in low heel shoes), hair (clean, healthy, manageable, off face), personal hygiene (clean body, teeth, workable length clean nails, deodorant, no overpowering perfume/ aftershave), personal protective equipment (gloves, apron, prevent dermatitis), minimal jewellery, positive attitude, ready to greet.

Preparation of client: Remove client’s outer clothing, protect against damage, ensure client relaxed and comfortable (posture, aids service), remove excessive jewellery (avoid damage to jewellery and skin), gown, towel, plastic cape, barrier cream, ensure client comfort, record card.

Preparation of work area: Chair, trolley, work station, equipment cleaned, appropriate sterilisation (barbicide, autoclave, UV, sterilising spray), complete destruction of all living organisms on tools and equipment, disinfection (remove contamination from hard surfaces, large work areas, floors and work surfaces, heat or chemical methods), use of trolley, safe professional presentation tools and equipment, visual check on large and small equipment, electrical equipment checked, portable appliance test, select height of chair/basin.

Preparation of hair pieces:

Human/animal hair – (to clean) ventilated room or use fume cabinet, cleaning fluid (trichloroethylene), decant in a bowl, turn wig inside out, place in bowl, allow fluid to penetrate hair, draw through fluid roots to points, continue until dust/dirt has been removed, remove from the fluid, place on towel, squeeze out excess moisture, hang by nape, allow fluid to evaporate, when completely dry fix to a malleable block and style.

Artificial hair – (to clean) prepare bowl of warm soapy water, turn the postiche inside out, place wig in bowl, allow water to penetrate, squeeze gently to remove dirt, clean water and rinse, gently squeeze moisture out, allow to dry naturally, attach to a malleable block and brush as desired.

Consultation techniques: Use a variety of methods to ensure suitability of service, product and technique.

Questioning – open, closed, probing.

Language – appropriate level for client, use of technical/non-technical language.

Client expectations/needs – listen, clarify, advise, plan.

History of hair – hair tests, touch, feel, look of hair.

Advice – what will work, what will not?

Use visual aids - shade charts, style book, portfolio, collection of pictures.

Outcome 1: Be able to prepare and fit different types of wigs (continued)

UV2050314

Factors that influence services: Previous chemical services, percentage of grey, client requirements, tools and equipment, presence of added hair, maintenance of style suitability.

Hair condition – dry, greasy, normal, virgin, chemically treated, elasticity (strength of hair), porosity (damage to cuticle layer, the ability to absorb moisture).

Hair cut/style – uniform layer, one length, short graduation, long graduation.

Temperature – body heat, salon temperature, added heat.

Texture – fine, medium, coarse.

Length – short, medium, long.

Density – fine, medium, thick.

Growth patterns – cowlick, widow’s peak, nape whorl, double crown, male pattern baldness.

Skin tone – fair, medium, olive, dark.

Face shape – oval, round, square, oblong, heart, pear.

Head shape – large, medium, small.

Existing curl – tight, soft, wave.

Lifestyle – job, family, financial, time.

Test results - good, bad, caution, positive, negative.

Type of wig – human or synthetic hair.

Reason for hair loss – alopecia, chemotherapy, scar tissue.

Hair and scalp contra-indications: Can prevent/alter service, product, technique.

Type of conditions – skin disorders (disease, infestation, infection, defect, bacteria, virus, fungi, parasites).

Skin sensitivities – reaction.

Allergies – latex, nut, plasters, perfume, oil.

History of allergic reaction – positive reaction to skin test, colour service.

Incompatible products – metallic salts, previous chemical treatments.

Medication – prescription medication.

Medical condition – high blood pressure, pregnancy, radio therapy, cancer.

Hair condition – chemical, heat damage, environmental.

Hair disorder – contagious/non-contagious.

Skin disorder – contagious/ non-contagious, cross infection (stylist to client, client to stylist).

Contagious:

Bacterial – impetigo (blisters, weep, yellow crust), folliculitis (yellow pustules), sycosis (yellow, spot, follicle), furunculosis (pus filled spot), sebaceous cyst (lump on top or under skin).

Viral – warts (raised, rough skin, brown), herpes (blisters).

Fungal – tinea capitis/ringworm (patches, pink/grey, scaly, broken hair).

Animal parasites – pediculosis capitis (head lice, parasite, 6 legs, suck blood), scabies (parasites, mites).

Non-contagious:

Psoriasis – over production of skin cells, dry, silvery, scales.

Cicatrical alopecia – scar.

Alopecia totalis – complete hair loss.

© Habia


UV20503 15

Male pattern baldness – hair recedes at hairline or loss crown.

Traction alopecia – excessive pulling, brushing curling and straightening.

Alopecia areata – stress, bald patches seborrhea (excessive oil).

Dandruff – itchy, white, skin cells.

Dry scalp – white, powdery.

Eczema/dermatitis – allergic reaction to detergent, red, irritation, swollen, weeping.

Acne – raised bumps and spots.

Defects of the hair:

Fragilitas crinium – spilt, dry, ends.

Monilethrix – beaded hair.

Trichorrhexis nodosa – rough, swollen, broken shaft.

Sebaceous cyst – sebum filled lump.

Damaged cuticle – dull hair.

Fit and adjust wigs/hairpieces on the client’s head:

Attaching a wig – hold the centre front, using finger and thumb, place on forehead hairline, gently ease the wig backwards, over the crown towards nape, ease protruding hair under wig using a tail comb, ensure that the fit is good, adjust the tension elastic.

Attaching a toupee – check for cuts/ abrasions, cleanse scalp using surgical spirit, remove grease/build up of adhesive tape, cut lengths of adhesive tape to the correct size, paint toupee gum/spirit onto the tape, place the toupee carefully on the head, press firmly to ensure good adhesion, dress the toupee.

Attaching wired weft/hair piece – make a large pin curl with slightly backcombed hair, attach weft, use combs/grips/or existing hair.

Recording service details on client records: Picture of client before hair loss, contact information, product usage, date of service, changes to service, contra-indications, problems, cost of service, test results, aftercare, requirements for hair piece or wig (measurements), style required, estimated price of work to be carried out, any abnormalities (bumps, cysts, hollows in the scalp), date of fitting, the colour of hair (attach a sample).

Head measurements/sizes:

Circumference of head – choose widest part of head, start from front hairline back and across occipital bone forward to hairline and back to starting point.

Ear to ear – from ear over the top of the head to ear, temple peak to temple peak, round the back.

Hairline – width of the nape, width of forehead, length from ear to nape.

Readymade wigs – created in one size, adjust straps to head size, found in the nape of the wig.

How to follow safe and hygienic working practices:

Maintaining a safe salon – clean, tidy, safe standards of working, remove spillages, report slippery surfaces, remove/report obstacles, clear access to trolleys and equipment, clean/sterilise/disinfect (tools, equipment, work surfaces), no smoking, eating, drinking or drugs in salon, professional personal hygiene.

© Wahl


UV2050316

Personal protective equipment – wear protective equipment, avoid latex, powdered gloves, apron.

Electricity at work – visual check of equipment, no trailing wires, portable appliance testing.

Manual handling – moving stock safely, lifting, working heights, unpacking.

Towels – wash regularly, clean for every client, place dirty towels in covered bin.

Reporting of injuries diseases and dangerous occurrences – accident book, reporting diseases, log accidents.

Control of substances hazardous to health – store, handle, use, disposal, replace lids, ventilation for vapour and dust, avoid over exposure to chemicals, use manufacturers instructions for use.

Disposal of waste – sharps box, closed top bin, dilute chemicals with running water, environmental protection, salon policies for hazardous waste, single use items, empties (recycle).

Product storage – check end date/ packaging, store away from heat/damp/ direct sunlight, empties avoid theft.

The importance of treating clients with sensitivity and empathy: If clients have lost hair due to an accident or illness they need a confidence boost, they may have depression, feel unattractive, be undergoing treatment, coping with a change in their appearance, may feel isolated. Treat clients with compassion and sympathy, they need to feel special, they need a place to trust to be able to return (build a rapport).

Why it is important to encourage and allow time for clients to ask questions: Successful service, stop misunderstandings, achieve client expectations, gain trust, express their needs and wishes, so they fully understand the service available, have reasonable expectations.

How to check for signs that clients understand verbal and written information:

Signs of confirmation – smiling, nodding, confirming though speech.

Signs of confusion – frowning, shake of head, lack of speech.

Client concerns concerning wear wigs and hairpieces:

Will I need to use a wig cap? – only if you have your own hair, it will flatten hair to allow fitting of wig, wrap hair around head and place the wig cap over.

Will my wig fly off? – if properly adjusted no, it is very elastic, has a hook fastening at the base, can be tightened, adjust until wig feels secure.

Will it irritate my scalp? – there could be some discomfort due to perspiration from scalp, if sensitive keep scalp moisturised, do not wear wig for long periods of time, let scalp breath.

Should I choose human hair or synthetic wig? – cost, life span of wig, maintenance involved.

Will the wig look real? – if cut professionally then yes. Cheap or synthetic wigs have a shiny look to them and will look false, more expensive wigs will look realistic.

© Habia


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Can I put my hair up if I wear a wig? – yes, leave hairline down/soft effect, low in nape.

Why it is important to record all service details: Future reference, data protection, (lockable cabinet, password protected database), available to clients on request, up-to-date, accurate, relevant, information must not be mishandled, mismanaged or used inappropriately (can result in legal action), stored for appropriate timescale, confidential, complete immediately after the service, record details of fitting and styling, cleaning, repairs, colour and cutting, must be accurate.

The reasons for wearing wigs or hairpieces: To cover natural hair loss (alopecia), an accident, to replace hair lost due to a medical condition (chemotherapy/radiotherapy), for a play or film, to change looks from day to day, fancy dress.

Hair growth cycle: ACT, repeating cycle, client variation in hair length (long, medium, short).

Anagen – active growth, growing period between 1.5-7 years.

Catagen – changing stage, 2 weeks.

Telogen – resting stage, 4 months.

Hair growth: ½ inch, 1.25cm, 12mm per month.

Salon health and safety legislation and regulations: Health and safety at work, control of substances hazardous to health, reporting of injuries diseases and dangerous occurrences, personal protective equipment, electricity at work, manual handling, supply of goods and services, trade description, data protection, employer’s liability (compulsory insurance),

occupier’s liability, local by-laws (set by council), salon rules, code of conduct, observance by all staff.

© Wahl

Outcome 2: Be able to cut and style wigs

UV2050318

Products used for styling wigs: Use manufacturers’ instructions for product use on wigs and hair pieces, using the wrong product can make the hair look matted and lank or have no effect, avoid product build-up.

Natural hair – cleaning fluids (tricholerthylene fluids), neutralising rinse, styling lotions/gels, mousse, setting lotion, hair spray, dressing cream.

Synthetic hair – only use shampoo and water to clean hair. Wax, serum or shine spray can be used.

Tools and equipment used for styling wigs: Avoid damage to the foundation and knots, stop distortion, avoid damage to synthetic wigs (hairdryer would melt it), produce the right results.

Tools and equipment – malleable blocks of varying sizes, polythene to cover the block, the block holder, postiche pins, postiche oven/irons, heater, tissue paper, tape, rollers, clips, brushes, scissors, razor, cutting comb, neck brush, back mirror, hair net, wig box, hood dryer, hand dryer.

How to style wigs to suit your clients: Wig is pinned to a block for styling, hair gently dampened using a comb and jug (do not spray).

Human hair – cohesive setting, produces curls/waves, pinching irons will produce waves, blow drying can create body, curl, smooth, straight.

Synthetic hair – has no styling options (wash and leave to dry).

How to cut wigs to achieve a personalised look: A more natural effect is achieved if cut on the client’s head, helps balance the style, can be cut on a

malleable block, wigs are made with more hair than is necessary, it is important to remove bulk for a more natural appearance.

Cutting techniques:

Club cutting – to create blunt end to hair, precision cut, retain bulk and weight.

Texturising – break up hard lines, soften edges, remove bulk.

Razoring – remove length and bulk, create soft broken edges and texture, removing weight increases curl.

Thinning – removes bulk not length.

Scissor/clipper over comb – cut into nape, shorten less then finger depth, cut to head shape, short styles.

Monitor and maintain client comfort throughout the service: Should be a pleasurable/comfortable experience, check with the client regularly, adjust seating position, regular comfort breaks, ensure the positioning of added hair piece is comfortable, the wig feels firm but not too tight.

Why a wig should be personalised: Client confidence, match client’s personal image, suit personality and age, suit facial features, add balance, fit into client’s lifestyle. Remove bulk from wig to give a more natural effect.

Methods of confirming client satisfaction: Body language, facial expressions, verbal/written feedback, surveys/questionnaires, repeat booking, recommendation.

Provide suitable aftercare advice: Important part of service, avoid technical language, maintain eye contact, suggest/

© Habia

Outcome 2: Be able to cut and style wigs (continued)

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advise/recommend, provide information.

Maintenance – frequency of visit, regular services, minimise chemical treatments, correct use of electrical equipment, product use and demonstration.

Product information and use – demonstration, relevant literature/leaflet.

Cleaning – after 12-15 wears (synthetic or real hair).

Scalp – allow scalp to breathe when indoors, do not wear the wig all day.

Styling tips – techniques, tools, electrical appliance settings.

Lifespan of wig – approximately 9 months.

© Wahl

UV2050320

Notes Use this area for notes and diagrams

uv20503 a/601/5366

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