utility demand response - peak load...osi adms & derms demand response solution (interface to...

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UTILITY DEMAND RESPONSE

JP HarperVice President/GM

CPower Energy [email protected]

215-327-0523

http://www.peakload.org/mailto:[email protected]

www.peakload.org

CPower – What do we do?

• CPower helps customers save on energy costs, earn revenue, promote a reliable grid, and achieve sustainability goals.

• More than 50 programs – including regulated utility programs.• 1,400 customers across 9,000 sites in all industries and energy markets.• We focus on demand-side energy management, not supply.• Expert engineers to help find the maximum value through DER assets, DR

programs, peak management and energy efficiency.

• Largest provider solely focused on demand management in the US.

http://www.peakload.org/

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What are the Challenges?Help YOUR customers lower their energy costs.

For Utilities§ Limited experience in developing, implementing and marketing and selling the programs§ No additional resources and limited, if any, funding to implement programs§ Educating and enabling customers to participate to hit mandated requirements (creating awareness)

For Customers§ Education – Do we use an ISO program? Utility? Both? Can we? How do we?§ Participation – How much is too much? Where does the impact override the benefits?§ Value – How does this program create more or sustained value for me (repeatable and predictable)


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Case Study – CPS Energy, San Antonio• CPS Energy has a strategy to save 771 MW by

2020• CPower works with many C&I customers that have

a national footprint with sites all over the country including San Antonio – eg – Big Box Retailers• Customers benefit by lowering their energy costs.• The community benefits by getting lower energy

costs.• State of Texas benefits by meeting energy needs

during emergencies.• CPower started working with CPS in the spring of

2019, and has already enrolled some of the national customers that we work with in other markets helping CPS Energy get closer to their goals.

San Antonio


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How did CPower help? CPS Energy San Antonio§ CPower was able to introduce national customers to the CPS Energy utility demand response program; creating

valuable customer education and awareness § Increased awareness and education on customer opportunities§ Facilitate selling and enrollment

CPS Customers§ Customers and community benefit from lower energy costs through participation§ Provided detailed program and preparation information to ensure customer participation§ Provided an opportunity for a new revenue stream

Texas§ Benefits by meeting energy needs during emergencies

Collectively§ Increasing the value to the utilities customers coupled with a heightened customer experience level


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SECRET WORD =

POWERJP Harper

Vice President/GMCPower Energy Management

[email protected]

http://www.peakload.org/mailto:[email protected]

www.peakload.org

Energy Federation, Inc.Technology Connecting Utilities & Their Customers


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What We Do

MULTILINGUAL CONTACT CENTER

350,000Calls annually

INSTANT REBATES

IN STOREEverywhere your customer shop

MARKETPLACES

70+Marketplaces launched

INCENTIVES

$2.0B+Incentives processed on behalf of clients

EE LOANS FINANCED

$700M+Interest subsidies of $80M issued to Lenders making loans

LOGISTICS

600,000B2C Orders shipped annually

INVENTORY

$10MOf inventory on hand to help you build the perfect kit for your customers


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serve hard-to-reach across broad regions & segments

Highlights

üstatewide program serving urban and rural customers of 108 utilities

ü75,000+ households participate annually (reaching 5Xmore than previous direct-install)

ü 230,000+ kits shipped to-dateü measure realization rates from 65% to 95%

ü cost effective - highly scalable

Multi-Measure KitsCase Study


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engagement - eCommerce - expertise - logistics

Highlights

ü reaching 3.5 million residential and non-residential customers – expanding to 7 million

ü 1.3 million visits to the marketplace

ü 18% avg. conversions, rising to 30% during LTOs

ü 4 Million+ ENERGY STAR products purchased

eCommerce MarketplaceCase Study


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in-store POS discounts / instant rebates

Highlights

üQuick - 1 min 45 seconds was avg. time required by customer to authenticate.

üEasy - 81% of authentications were successful without account number.

üFast - 88% of purchases made within 24 hours within 10 miles of house.

üBroad - 94% of MA cities/towns had participants, 100% of participating stores saw purchases.

Smart Thermostat Rebate

In-Store e-RebatesCase Study


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More InfoPhilip Scarbro, Vice [email protected]

Secret Word: MARKETPLACE


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Company Overview• Eaton (HQ in Cleveland)• Electrical Sector HQ in Pittsburgh• Smart Grid offices in Minneapolis, Milwaukee,

Carrington ND, and Gaithersburg, MD• ~99,000 employees worldwide• 100+ Year Tradition of Quality• $22B+ Scale to Invest

• Ranked among Fortune Magazine’s World’s Most Admired Companies• One of Ethisphere Magazine’s World Most

Ethical Companies • Thomson Reuter Top 100 Global Innovator• Corporate Responsibility Officer

Magazine’s 100 Best Corporate CitizensJoseph E. Childs

Senior Manager DR Strategy & Business [email protected]

720.273.1682


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Power Systems Equipment & Solutions

Eaton’s mission “…make what matters work.”

Voltage Monitoring and CVR/IVVC

Transformer Loading Analysis

Demand Response & AMI

Alarm & Event Visualization

Consumer Portals & Empowerment

MicroGrid SolutionsDistribution Automation


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Case Study: Fort Custer Microgrid

Brownfield Microgrid:1. Full generator control upgrade2. Generator switchgear upgrade3. New multi-layer protections scheme4. Energy storage battery inverter installation5. PV plant control & intermittency management

Key Values:1. Grid-Parallel Operation for Participation in

Consumers Energy DR & Reserves Programs2. Islanded Operation in Emergency Situations3. Resource Optimization to Minimize Costs

Requirements:1. Improved Resiliency2. Cost Recovery Mechanism3. Economic Installation and Management


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Fort Custer: Lessons learned and practices

Contracts and Technical Requirements1. Multiple Stakeholders with different objectives2. Changes/ Decision in one element impact others3. Over-the-fence agreement to supply other local facilities4. Existing Utility DER interconnection agreement converted to a

…..

Brownfield:1. Each existing asset requires different and

unique upgrades2. Technical decisions about long term best

upgrade vs. best immediate solution3. Centralized and Manual Equipment Operation4. Power System Protection Schemes re-design5. Blink-less Islanding/ Reconnection

Project Team:1. It takes a community2. Mix of different skills and priorities3. Communication/ language translations

ESTCP*DOD

EatonMicroGrid

CERLAdvisor

Consumers Energy

Utility Partner

Ft. CusterFacility

ElectricoreProgram Manager

Same Term Different Meanings• System Security/ Protection• Facility Security/ Protection• Overloaded Acronyms

• PCC, EMS, …

*Environmental Security Technology Certification Program

Existing Equipment• Generators – CAT and Cummins• Switchgear, Manual, Automatic, and Coordinated Controls• DER Resources distributed throughout facility• Replacement/ Re-engineer automatic transfer switches• Intermittent PV supply required Battery for modulation


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Summary and Conclusion

• MicroGrid Solutions for Independent Operations and Resiliency

• DER Controller Solutions for site optimizations and grid services participation

• Fast DR Solutions for System Reserves

Solution Expertise• Field Survey and Design• System Modelling and

Performance• Resource Optimization• Cost Recovery Modelling Scenarios• Protection Relays, Switchgear,

Controls, and Communication• Commissioning, Maintenance and

Support• Traditional DR for Capacity and Energy Management

Flexible DR


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Frank MacielManager of Product Development


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DISNEY MAGIC• Guests spend average of

$300 per day

• High satisfaction ratings• 70% return rate from first-

time visitors

• “Disney Magic” is the ultimate customer experience


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NTC works with10 of the top 20 IOUs

*Measured by Market Capitalization


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Message delivered home to parents


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Magical experiences that make an impact


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NTC’s Secret Word

C-H-U-R-R-O

“Un churro es delicioso, pero en Disneylandia cuestan mucho dinero.”


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Smart Grid Case Studies

Linda StevensOATI – Associate Vice President Sales, Smart Grid


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Secret Word

MICROGRIDS


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Thank You

Linda StevensOATI – Associate Vice President Sales, Smart Grid

[email protected] | 763.210.4928


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Enhancing Operations with Consumer Load Access


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Sally JacqueminSr. Director, Distribution & Smart GridOpen Systems International, [email protected]


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Who is Open Systems International?• Leading supplier of Operational Technology Solutions• Founded in 1992, and privately held• Headquartered in Minneapolis, MN• Regional & International offices• Fiscally solid and profitable• Sustained 20% annual rate of growth• 700 employees • All USA developed IP and Technology• Large user base of 400 worldwide• More USA and Canada utility customers than others

Served Markets:• Generation• Transmission• Distribution

• Renewables• Micro-grids• Gas• Water


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Distribution Operations Evolution

Expansion of automation /

SCADA in distribution

network due to grid modernization

Integration of SCADA with

network model and map for improved

visibility and situational awareness

Deploying grid analysis

applications and centralized Distribution

Automation (DA) for more efficient system operations

and asset utilization

Implementation of integrated OMS for

enhanced operational

efficiency and improved customer

service and reliability

Integration of Distributed Energy Resources (DERs)

such as wind, solar, demand response,

and others to support all forms of

generation

Continuous enhancements to

support future operational

requirements

Real-time operational extension to consumer

IOT device management & control

Control Center Operations

Consumer Aggregated IOT Device

ManagementADMS

DERMSOMSDMS

Network ModelSCADA

OMSDMS

Network ModelSCADA

DMSNetwork Model

SCADANetwork Model

SCADASCADA


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OSI’s Grid Edge solution enables utility ownership and control to consumer grid-edge devices

Thermostat

DR and Smart Appliances

Secure API Interface

OSI Grid Edge Solution

In-home Thermostat and

smart load controllers

Consumer Mobile App

OSI ADMS & DERMS

Demand Response Solution

(Interface to existing, 3rdparty system or OSI)

Customer Wifi

Extension of OSI real-time system

architecture

Utility Distribution Network Operations Solution


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Introducing Tina (secret word)

Tina™ is a secure, intelligent thermostat that connects utilities directly to the people they serve—without any middlemen.

• Low cost, utility-owned, smart thermostat• Easy installation, wifi router connected• Customer enrollment through mobile app• Program management through Demand Response

software• Integrated to real-time ADMS/DERMS for network

and economic optimization• Available for white-label with utility logo


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Improve Customer Service

Improve Operational Performance

Reduce Operating Costs

Improve Reliability

Reduce Outage Durations

Improve Capacity Utilization

For more information please visit www.osii.com

Thank you!


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Load Management Beyond DRSmart thermostats can do more!• Tendril’s Orchestrated Energy is a

platform for…doing just that• Optimize devices for utility goals and

customer preference• Get more value out of each device

Emilie StoneDemand Management [email protected]


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Example 1 - Combining Demand Response with Energy Efficiency

2

3.0

2.0

1.0

0

Home Tem

perature (°F)

00:00 03:00 06:00 09:00 12:00 15:00 18:00 00:0021:00

Load -kW

78

76

74

72

70

68

7/13/18 Indiana Demand Response Optimization – Home ##829

7/12/18 Indiana Energy Efficiency Optimization – Home ##829

3.0

2.0

1.0

0Hom

e Temperature (°F)

00:00 03:00 06:00 09:00 12:00 15:00 18:00 00:0021:00

Load -kW

78

76

74

72

70

68

Optimized AC Load

Demand Response Window

Comfort Band

Interior Temperature

Customer Schedule


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Example 2 - Time of Use and Demand Response

3

Optimized AC Load

3.0

2.0

1.0

0

Home Tem

perature (°F)

00:00 03:00 06:00 09:00 12:00 15:00 18:00 00:0021:00

Load -kW

78

76

74

72

70

68

Base Load

Delivery Charge (¢1.0) Generation Charge (¢10)Interior Temperature

Customer Schedule Distribution (¢2.3)


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Example 3 - Co-optimizing Loads with Solar Generation & TOU

4

00:00 03:00 06:00 09:00 12:00 15:00 18:00 00:0021:00

Optimized AC Load

Base Load

TOU Rate

Load -kW

74

73

72

71

70Hom

e Temperature (°F)

00:00 03:00 06:00 09:00 12:00 15:00 18:00 00:0021:00

High Solar Production (9/4/18): consume solar, maintain comfort

3

2

1

0

-1Solar Production

Load -kW

Low Solar Production (9/7/18): avoid peak price, maintain comfort

3

2

1

0

-1

74

73

72

71

70

Home Tem

perature (°F)

Interior Temperature

Customer Schedule


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Example 4 - Co-optimizing Controllable and Non-controllable Loads

00:00 03:00 06:00 09:00 12:00 15:00 18:00 00:0021:00

4.0

3.0

2.0

1.0

0

00:00 03:00 06:00 09:00 12:00 15:00 18:00 00:0021:00

4.0

3.0

2.0

1.0

0

Cum

ulative Load -kWC

umulative Load -kW

HVAC Load

Pool Pump Load

No Device Optimization or Control

Optimize HVAC to Avoid Co-incident Peak

Secret Word: double-dip

utility demand response - peak load...osi adms & derms demand response solution (interface to...

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