HumanCapitalManagementAnalytic

Fasterproduct

development

Improvecustomerservice

Increasemarketshare

Boostshareprice

This program is valid for 30 PDCs for SHRM-CP or SHRM-SCP recertification. For

more information about certification or re certification

www.shrmcertification.org

Using HCM Analyticsto Drive Business Results

Metrics HR

Introduction

BusinessExecutivesjudgeHRstrategicroleNOTonbethebasisofemotions

oractivitiesbutbytheimpactonthebusiness,whichisalwaysmeasuredin

financialterms.Inanincreasinglycompetitiveenvironmentdominatedby

cost-cutting and tight budget justification, the role of Human Capital is

becomingcriticaltotheoverallsuccessoftheorganization.Currently,the

workforceinvestmentsrangefrom18-57%ofover-alloperatingexpenseat

organizationlevel.ShareholdersandCEOsmeasureresults.Theyarekeen

tohaverigorous, logical, andprinciples-based framework forseeing the

connections between human capital investments and organizational

success.

Numbersare theuniversal languageofbusinessandbusinessmanagers

prefertotakedecisiononmeasurableandverifiableobjectivedata,rather

thangutfeelingsandimpulsiveinstincts.AkeyresponsibilityofHRisto

articulate the logical connectionsbetweenprogressiveHRpracticesand

firmperformanceanddemonstratethoseconnectionswithdataandratios.

Worldwide, the fortune companies proudly call themselves “Metrics

Fanatics”ineveryaspectofbusinessmanagement.Metricshavetherefore

becomedifferentiatorbetweentopclassandtraditionalHRdepartment.It

isavitaltooltorespondtoemergingorganizationalchangeimperativesand

alevertoboostindividual,departmentalandorganizationalperformance.

Course Fee forSingle Module

Early bird(Valid Till15 Sep)

Late Registration (After 15 Sep)

SHRMMembers

Non-Members

$150

$200

$200

$250

Ÿ F u l l C o u r s e w i l l b e o f f e r e d a t $ 1 3 0 0 f o r e a r l y b i r d s a n d $ 1 8 0 0for late registration

Ÿ C l a s s w i l l b e c o n d u c t e d o n 1 0consecutive Saturdays

Ÿ Class Timings are 12:00pm to 3:00 pm GMT +5.00 (Pakistan, Islamabad).

Ÿ In case if you need In-House session, please contact: Quratulain@thehrmetrics.com

Facilitator

ZahidMubarikSHRM-SCP,SPHRi,GPHR

Zahid Mubarik, CEO HR Metrics and founder LeaderSHRM Forum Pakistan, holds 3 meritorious HRcertificationsfromSHRMandHRCI,USA.ZahidhasthehonorofbeingtheonlyHRprofessionalfromSouthAsia,whobecamememberofISOGenevaglobalHRstandardsdevelopmentCommittee,ISOTC260comprisingofUSA,UK,Australia,Austria,Denmark,France,Germany,Italy,Nether lands , Norway, Portuga l , Sweden andSwitzerland. During past 5 years, he representedPakistaninISOmeetingsinUSA,Australia,Netherlands,andFranceandplayedleadingroleindesigningHumanCapitalMeasurementMetricsforglobalHRstandards.

ZahidservedasMemberSpecialExpertisePanel,HumanCapital Measurement Metrics SHRM, USA. He waspioneer in introducing Human Capital MeasurementMetrics in South Asia and has provided extensiveconsulting to market leading business entities intransforming to human capital measurement metricswww.thehrmetrics.com. He also got indigenouslydeveloped human capital management analyticssoftware application www.hcmanalytics.net tofacilitateimplementationofHRMetricsandAnalyticsatorganizationlevelandhasinitiatedaresearchonhumancapitalbenchmarkingandissuesmonthlyreportsonkeyHR metrics. He is also an author of quarterly HRmagazine‘WorkforceTomorrow’.

Zahid has facilitated hundreds of HR professionals toearn SHRM-CP/SCP Certification. His company HRMetrics,beingSHRMPartnerstoodamongtop5partnersintheworldintermsofperformanceduring2016.Aninternationally acclaimed thinker, writer and speaker,ZahidisanactivespeakeratnationalandinternationalconferencesinUSA,ChinaandMiddleEast.HisanalyticalHR papers and expert talks have been featured byinternationalandnationalmediaincludingMicrofinanceGatewayWorldBankWashington,CNBC,DailyDawnandBusinessRecorder.

Metrics HR

After attending this course, the HR

professionalsshouldbeableto:

Ÿ QuantifyHRdepartment's contribution

totheoverallbottomline,throughsolid,

factual, and verifiable data and justify

toughest managerial decisions with

easy-to-usemathematicalformulas.

Ÿ Identify measurement opportunities;

diagnose HR financial and operational

measuresandunderstandthemessages

inmeasureddata,withaviewtobecome

competitive, cost effective and yet

responsivetobusinessneeds.

Ÿ Integrate measurement metrics with

action plan through bench-marking, in

order to achieve and surpass industry

standards.

Ÿ UpgradeHRstandingintheorganization,

by achieving strategic goals and

objectives.

Ÿ Coursecomprisesof30hoursofvirtual

learning with audio and video facility.

Recordingwillbeavailabletilloneweek

aftereachsession.

Ÿ First Module is mandatory for all the

participants.

Ÿ Tofacilitatepostcourseimplementation

plan, every modular learning will be

followedbycasestudybasedevaluation

ofcalculatingmetrics.

Ÿ Participantsmaychoosetoopt/notopt

for evaluation. Those opting for

evaluation and obtaining above 70%

marks in course assignments, will get

“Certificate of Accomplishment”

embossedwithHCMAnalyticsSeal.

Ÿ Thosewhodon'toptforevaluationorget

b e l ow 7 0% m a r k s i n c o u r s e

assignments, will get “Certificate of

Participation”.

CourseObjectives

keyfeatures

CourseContents

Metrics HR

Ÿ RoleofHRinShareholders'WealthCreationŸ UnderstandingBalanceSheet,Income

Statement,CashFlowStatement,CostBenefitsAnalysis,Breakeven,ProfitMargin,ROI,CompoundingandDiscounting.

Ÿ DifferencebetweenData,MetricsandAnalyticsŸ ActivityMeasurement&ImpactMeasurement.Ÿ DataAnalysisToolsŸ HRGapanalysisandBenchmarkingTechniqueŸ TranslatingIntangibleDataintoTangible

OutcomeŸ DataPresentationToolsŸ ChallengesandOpportunitiesinHRMetricsŸ DevelopingaStrategyforHRMetrics

ESSENTIALSOFBUSINESS&FINANCIALACUMENFORHR

MODULE1-Nov4

RECRUITMENTMETRICS

Ÿ RecruitmentYieldŸ JobOfferAcceptanceRatioŸ TimetoHireŸ CostPerHireŸ RecruitmenttoHRCostRatioŸ NewHireRetentionQualityRatioŸ NewHirePerformanceQualityRatioŸ OpportunityCostofUnfilledJobs

MODULE2-Nov11

TRAININGMETRICS

MODULE4-Nov25

Ÿ WorkforceCompetencyRatioŸ TrainingHoursperEmployeeŸ TrainingCostperEmployeeŸ TrainingCosttoHRCostRatioŸ InternallyTrainedRatioŸ WritingMeasurableTrainingObjectivesŸ TrainingROI

Ÿ TotalTurnoverRateŸ VoluntaryTurnoverRateŸ InvoluntaryTurnoverRateŸ OpportunityCostofVoluntaryTurnoverŸ ROIofHiring&Retention

RETENTIONMETRICS

MODULE3-Nov18

EMPLOYEEGROWTHMODULE

MODULE5-Dec2

Ÿ PromotionRatioŸ RotationRatioŸ InternallyHiredRatioŸ CareerGrowthRatioŸ SuccessionCoverageRatioŸ SuccessionReadinessRatioŸ HomeGrownLeadersRatioŸ LeadershipQualityRatio

Ÿ GenderDiversityRatioŸ EmployeesperManagerRatioŸ WorkforceServiceProfilingŸ WorkforceAgeProfilingŸ GrievanceResolutionTimeŸ GrievanceResolutionRatioŸ SeparationClearanceTimeŸ WorkplaceAccidentRate

EMPLOYEERELATIONSMETRICS

MODULE6-Dec9

CourseContents

Metrics HR

EMPLOYEEENGAGEMENTMETRICS

Ÿ ConsequencesofDisengagementŸ LinkingEmployeeEngagementwithKey

BusinessOutcomesŸ KeyDriversofEmployeeEngagementŸ EmployeeEngagementToolŸ BusinessandFinancialImpactofEmployee

Engagement

MODULE7-Dec16

Ÿ MeasurableObjectiveSettingŸ PerformanceReviewandEvaluationFramework.Ÿ PerformanceRatingfromRanking.Ÿ WorkforcePerformanceRatioŸ OrganizationFinancialPerformanceRatio

RESULTBASEDKPIs

MODULE9-DEC30

RESULTBASEDKPIs

MODULE8-DEC23

Ÿ UnderstandingBusinessValueChainandOrganizationPerformanceKPI's

Ÿ DesigningFrameworktoAlignEmployeesKPIswithOrganizationKPIs

Ÿ BalancingbetweenMeasuringVolume,Time,Cost,Quality,UserSatisfactionandImpact

HRCOST&ROIMETRICS

MODULE10-Jan6

Ÿ HREmployeestoOrganizationEmployeesRatioŸ HumanCapitalCosttoOperatingCostRatioŸ CompensationCosttoHRCostRatioŸ SalaryCosttoCompensationCostRatioŸ BenefitsCosttoCompensationCostRatioŸ RevenueperemployeeŸ CostperEmployeeŸ Profit(EBITDA)perEmployeeŸ HRBudgetVarianceŸ ROIofHumanCapitalInvestment

Metrics HR

Few Testimonials from HCM Analytics Virtual Course Participants

Oliver KothradeHR Director

Panasonic Consumer Marketing Europe

As an HR professional, we need to be aware of direct and indirect

impact of human resources activities on the financial

performance of the company. The HCM Analytics Course helps HR

Managers to gain a better understanding of how to measure and

align HR activities for better business outcomes. This course

gives you a very good framework of evidence-based HR analytics

to improve quality of business decisions.

HCM Analytics Course keeps you abreast of modern practices in

Human Capital Measurement. The metrics covered in the course

are helpful in analyzing workforce performance from various

dimensions including volume, time, cost, quality and user

satisfaction. The online course proved to be better than

expectations and provided an opportunity to get connected with

participants and the facilitator for knowledge sharing. The subject

matter expertise of the instructor is the key feature of the course.

This course can surely assist in better broader knowledge base, job

performance, professional growth and recognition.

Asad Mujtaba Naqvi

SHRM-SCP, HRMP, SPHR , PMP , MBADirector Organizational Development

Riyadh, Saudi Arabia

Metrics HR

After attending this course on HCM Analytics, I have become a firm

believer of the notion that “everything is measurable in HR. The

standard of discussion during the entire course was very high with

real life examples. The facilitator was very professional and

sessions were interactive throughout. Zahid Mubarik is a Thought

Leader and knows the art of instilling new skills among participants

through interactive learning. There was two-way communication

approach and industry best benchmarked course material/data

was used to illustrate the HCM analytics. We got all answers during

the class discussion and it was a treat to exchange views with other

industry experts during the session. We also got lectures recording

which helped in review and comprehension. HCM Analytics Course

sets you apart from your peers by enhancing your skills of

delivering results rather than measuring activities only. I am

confident that after having done this course, I will be more

futuristic and proactive HR strategist: aiming to accelerate

organization performance through better workforce productivity.

“It was my first experience of a full fledge virtual learning session

through WebEx and it proved to be a very good. All participants

were eager to learn. Sharing industry examples, insights and

exposure was really meaningful. Questions were not only

encouraged but also answered to the best of the satisfaction of

all the participants.

Few Testimonials from HCM Analytics Virtual Course Participants

Saqlain SherSHRM-SCP, PMP, MCIPD, SPHRi

HR Business Partner-MENA

Doosan Babcock UAE

M. Ehtisham KhanManager Learning &

Performanace ManagementUfone Pakistan

Metrics HR

What HR Leaders say about HR Metrics

Gohar Alam SiddiquiHead HR

Bayer Pakistan

“Very practical course adding real value to the organization”

Oliver KothradeHR Director

Panasonic Consumer Marketing Europe

“ The program gives a good understanding of Hr Analytical frameworks for verifiable impact

on organization bottom line ”

Sheraz KarimHR Director

Pakistan S&P GlobalMarket Intelligence

“Excellent discussions, insights and practical tools for concrete results”

Samiha Ali ZahidHead HR

Mobilink Microfinance Bank

“The course gives an understanding of global best practices and its customized application is

an exceptional tool for translating any HR Metric into financial numbers”."

Evelyn D AbrogenaChief HR ManagerEFU Life Insurance

“Concept is very good. It is very important that HR should be able to measure its performance

to demonstrate impact to business”

Anees Kas JeddahwalaHead HR

B.Braun Pakistan

“This course helped in implementing the financial management tools in HR functions. It will help in writing a better business case with

numbers.”

Metrics HR

Sana Mesia Manager HR

The Modules were created keeping in view thepractical aspect of the Metrics. Overall it was

indeed a Good course

Muhammad Imran MansoorDep Head

SAP HCM & HR Reporting MCB

“After having attended this session, one can say that something has been learnt, which is useful

for organization and personal growth.”

Nausheen Amin KhanHR Business

Consultant Abbott Laboraties

“Really a thought process opener. In my experience till now, this is first course that

aligns HR with business outcomes.”

Sadaf FatimaErnst & Young

Ford Rhodes Sidat Hyder

“It was a wonderful experience for me and my team. It fulfilled the purpose of training”

Asila Khandwala

VP-HR

It was a very good course which can be effectively used at our workplace.

Muhammad Kamran JamilDirector HR and Corporate Relations

ICMA Pakistan

“Linking HR impact numbers with business numbers improves credibility of HR function”

Waheedullah KhanCorporate HR ManagerLotte Chemical Pakistan

“ It was very informative and interesting to understand”

Qaiser JamilHead HR Emirates

Supply Chain Services

“It was an excellent session to transform HR to next level”

This course was very useful as it cleareda lot of ambiguities regarding HR.

Syed Adudojana MosabSenior HR Officer

ForMoreDetails: Ph: 051 4939171, Cell: +92 331 5684648, +92 342 5579160 l quratulain@thehrmetrics.com l www.thehrmetrics.com