using a living professional development plan (215525421)
TRANSCRIPT
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Using a Living Professional
Development Plan
March 17th 2014
Martin Klubeck, University of Notre Dame
Don Padgett, University of Notre Dame
Connect: Chicago
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IT’S ALIVE – IT’S ALIVE
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Common Language
Training vs. Professional Development
Key Components of a Plan (PDP)
Master Task List (MTL)
The Awesome Attributes
Skill Evaluations
Bonus BenefitsWhat's Next?
USING A LIVING PROFESSIONAL
DEVELOPMENT PLAN
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DEFINING PROFESSIONAL DEVELOPMENT
Training
Required tasks to do the job
Professional DevelopmentIs Everything Else
(Including Training)
Get ‘er done!
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It’s more about the relationship than the differences
Above the Line
Below the Line
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WHY BOTHER?
Why don’t you hire workers who are 100% skilled?
Because you can’t afford them
Your organization’s greatest assets are ______,
Don’t train
Use inferior training vehicles
Train on the wrong things
Don’t evaluate skill levels
Don’t know what workers really do
Don’t know what workers really can do
The largest recurring expense for most organizations _________
But in most organizations the training budget tends to be the smallest
are salaries
people
so don’t you find it strange that we
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BUILDING BLOCKS
We pay people for what they DO
- not what they know!
The Task is KEY
We don’t pay a person for their knowledge;
we pay them to APPLY that knowledge!
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Qualifications / Minimum Requirements
Operation Manuals
The person doing the work
Job Descriptions
Performance Evaluations
Resumés
SOURCES FOR TASKS
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BRAIN DUMP: TASKS
What does the position require you to do?
Avoid compounds!
Ensure actually a task for this job
Lead with an Action Verb
Let’s get started
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Job Description
The Information Strategy team within University Relations is committed to
providing excellent partnerships with business units across University
Relations, specifically around the infrastructure and associated use and
deployment of information. Information Strategy is dedicated to the:
-Organization and management of data.-Definition and architecture of data as related to University Relations.
-Effective use of information that provides insight into better decision making.
-Reduced risk of errors.
-Innovative uses of data and information to drive improved productivity and
operational efficiency, increased departmental agility, and higher
performance.
BUILDING YOUR MTL
FINDING MORE BRICKS
Organization
drive
Reduced
use
management data
information
risk of errors
productivity
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BUILDING YOUR MTL
FINDING THE BRICKS
Minimum Qualifications
-Collaborate with partners across Development to understand information needs and
interface with upstream data owners to integrate key data sources to be used in
reporting environment. Leverage a leading edge data architecture design to provide
maximum flexibility, scalability, and usability of data for reporting and analysis
-Work with internal customers to develop tools and services such as dashboards,
scorecards, data insights, and ad-hoc analyses.
-Promote self-service data retrieval model within Development by providing
consultative services on data analysis, reporting tools and reporting best practices.
-Assist in every stage of information use from creating communication and solicitation
segmentation, development of KPI metrics and dashboards to track fundraisingperformance, to the creation of standard and ad hoc reports.
-Maintain data governance policies and procedures to ensure standard data
definitions and uses across the department.
Collaborate
Promote
Maintain
development
partners
data retrieval
dashboards
policies
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101 METHOD
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Complexity to Teach/Learn
Complexity of Task
Criticality
FrequencyDaily Weekly Monthly or more
How often is this taskperformed?
High Medium Low
How complex is this task?
ComplexVery complex Not complexHigh Medium Low
ComplexVery complex Not complexHigh Medium Low
How complex is this task?
How complex is this task?ComplexVery complex Not complex
High Medium Low
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DETERMINING REQUIRED SKILL LEVELS
Employee View
Supervisor view
Rare!
Rare!
2 - Developing
3 - Experienced
5 - Expert
4 - Proficient
1- Novice
And the Winner is…
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EVALUATING CURRENT SKILL LEVELS
Employee View
Supervisor view
Rare!
Rare!
2 - Developing
3 - Experienced
5 - Expert
4 - Proficient
1- Novice
And the Winner is…
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BONUS BENEFITS
Build Database Job TasksBuild Skills Database
Cross-train Easier
Training for New Positions EasierQualify Before Seeking
Clearly Define What Each Position DOES
Identify suggested training vehicles
Identify suggested Job Aids
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NEXT STEPS
• Create job aids (optional)
• Identify training sources
• Schedule the training
• Evaluate the effectiveness of the training
• Repeat and rinse until reach desired skill levels
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QUESTIONS?
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USING A LIVING PDP
Why Organizations Struggle So
Hard to Improve So Little
SUGGESTED REFERENCES and Credits
United States Air Force
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USING A LIVING PDP
Please take a few minutes to complete the
Online Survey at:
http://www.educause.edu
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Using a Living Professional Development Plan
Contact Us
Don Padgett [email protected]
Martin Klubeck [email protected]
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