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The top documents of servdes

Supporting Redesign of C2C Services Through Customer Journey Mapping - Ida Maria Haugstveit, Ragnhild Halvorsrud, Amela Karahasanović
Supporting Redesign of C2C Services Through Customer Journey Mapping - Ida Maria Haugstveit, Ragnhild Halvorsrud, Amela Karahasanović
157 views
People Centred Healthcare Service Delivery: by People for People - Sengupta, Khanna
People Centred Healthcare Service Delivery: by People for People - Sengupta, Khanna
107 views
Service Design Challenge: Transitioning from Concept to Implementation Innovation Tools - Eunji Lee
Service Design Challenge: Transitioning from Concept to Implementation Innovation Tools - Eunji Lee
104 views
Views on Implementation and How they Could Be Used in Service Design - Tim Overkamp, Stefan Holmlid
Views on Implementation and How they Could Be Used in Service Design - Tim Overkamp, Stefan Holmlid
196 views
Data-Need Fit – Towards Data-Driven Business Model Innovation - Katrin Mathis, Felix Köbler
Data-Need Fit – Towards Data-Driven Business Model Innovation - Katrin Mathis, Felix Köbler
228 views
Mapping care: a case study of dementia service provision in the North East of England - Carey, Rodgers, Tennant, Dodd
Mapping care: a case study of dementia service provision in the North East of England - Carey, Rodgers, Tennant, Dodd
61 views
Learning Together by Doing Together: Building Local Government Design Capacity Through Collaboration with Design Education - Thorpe, Prendiville, Oliver
Learning Together by Doing Together: Building Local Government Design Capacity Through Collaboration with Design Education - Thorpe, Prendiville, Oliver
118 views
Design for Liveability: Connecting Local Stakeholders As Co-Creative Partnerships - Hepworth, Mulder, Kleinsmann
Design for Liveability: Connecting Local Stakeholders As Co-Creative Partnerships - Hepworth, Mulder, Kleinsmann
68 views
A Representation Framework of Product-Service Systems for Classification and Design - Yong Se Kim
A Representation Framework of Product-Service Systems for Classification and Design - Yong Se Kim
107 views
Design Fiction As a Service Prototyping Approach - Gert Pasman
Design Fiction As a Service Prototyping Approach - Gert Pasman
100 views
A Value Based Approach to Co-Designing Symbiotic Product-Service System - Yoonyee Pahk, James Self, Joonsang Baek
A Value Based Approach to Co-Designing Symbiotic Product-Service System - Yoonyee Pahk, James Self, Joonsang Baek
67 views
Empowering Stakeholders – Simulation Games As a Participatory Method - Jan Eckert
Empowering Stakeholders – Simulation Games As a Participatory Method - Jan Eckert
159 views
How service design can contribute to creating better tax services (SKAT) - Nielsen, Mølgaard
How service design can contribute to creating better tax services (SKAT) - Nielsen, Mølgaard
188 views
Exploring the Pupil-Student Transition Through Customer Journeys - Ernest, Wetter-Edman
Exploring the Pupil-Student Transition Through Customer Journeys - Ernest, Wetter-Edman
281 views
Negotiating Matters: Supporting Agonistic Pluralism in Community Planning - Maja Frögård
Negotiating Matters: Supporting Agonistic Pluralism in Community Planning - Maja Frögård
97 views
Designing the Future, Engineering Reality: Prototyping in the Emergency Department - Starnino, Dosi, Vignoli
Designing the Future, Engineering Reality: Prototyping in the Emergency Department - Starnino, Dosi, Vignoli
190 views
Service Pathway: a Case Study of Business Model Design in Healthcare - Oosterholt, Simonse
Service Pathway: a Case Study of Business Model Design in Healthcare - Oosterholt, Simonse
289 views
Facilitating Service Interactions with Design Games - Hatami, Mattelmäki
Facilitating Service Interactions with Design Games - Hatami, Mattelmäki
71 views
Efficiently Inefficient: Service Design Games As Innovation Tools - Hannula, Harviainen
Efficiently Inefficient: Service Design Games As Innovation Tools - Hannula, Harviainen
63 views
Embedding Design in a Mental Health Network - Pierri, Warwick, Garber
Embedding Design in a Mental Health Network - Pierri, Warwick, Garber
248 views