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USER MANUAL Indiabulls Password Reset Tool for Email/INET

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USER MANUAL Indiabulls Password Reset Tool for Email/INET

Indiabulls Password Reset Tool for Email/INET User Manual

IB3 Indiabulls Page 2 of 14

Version 2.0

Project Name Automate Password Reset Tool for Email/INET

Prepared By Ashwini Nandan

Date 19/09/2017

Version No. V1.0

Reviewed By Shudhanshu Sinha

Indiabulls Password Reset Tool for Email/INET User Manual

IB3 Indiabulls Page 3 of 14

Version 2.0

Table of Contents 1. INTRODUCTION: .................................................................................................................................................................................................................................. 4

2. MANUAL GUIDE .................................................................................................................................................................................................................................. 5

2.1. Security Questions & Answers Update in INET. ........................................................................................................................................................................... 5

Step 1(INET portal access) ...................................................................................................................................................................................................... 5

Step 2 (Security Questions) ..................................................................................................................................................................................................... 6

Step – 3(Successful update message) .................................................................................................................................................................................... 7

Step – 4(Mobile number confirmation) ..................................................................................................................................................................................... 7

Step – 5(System Prompt Message) ......................................................................................................................................................................................... 8

Step – 6(Enter username and password) ................................................................................................................................................................................ 8

2.2. Email/INET Password Reset .................................................................................................................................................................................................... 9

Step – 7(Password Reset Login) ............................................................................................................................................................................................. 9

Step – 8(Employee Basic Details) .......................................................................................................................................................................................... 10

Step – 9(Verify Basic Information) ......................................................................................................................................................................................... 10

Step – 10(Security verified message) .................................................................................................................................................................................... 11

Step – 11(OTP verification) .................................................................................................................................................................................................... 12

Step – 12(OTP verification) .................................................................................................................................................................................................... 12

Step – 13(Password confirmation) ......................................................................................................................................................................................... 13

Step – 14(Password reset successful message) ................................................................................................................................................................... 13

Step – 14(successful service uses) ........................................................................................................................................................................................ 14

Indiabulls Password Reset Tool for Email/INET User Manual

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1. INTRODUCTION: With the help of this application, IB Group Employee can change or update their Email/INET password.

It is non - accessible to Non IB Group employees, as it only works with Indiabulls domain username.

This application will be accessible from inside and outside of Indiabulls network.

It is mandatory for every user to update their mobile number and security questions in INET database to use this

application.

Without security questions and updated mobile number, this application will not process your request for password reset.

Indiabulls Password Reset Tool for Email/INET User Manual

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2. MANUAL GUIDE

This manual is divided into two phases:

2.1. Security Questions & Answers Update in INET.

Step 1(INET portal access) Employee can access INET portal to update or change security questions/answers as shown in the below Screen shot.

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Step 2 (Security Questions) User need to answer any 5 questions as shown in the below screen. (Note :- Any five questions are mandatory).

Indiabulls Password Reset Tool for Email/INET User Manual

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Step – 3(Successful update message) Click on Submit.

System prompt the message :- Click on “OK” as shown in the below screen.

Step – 4(Mobile number confirmation) User need to confirm Mobile number where OTP will send.

Indiabulls Password Reset Tool for Email/INET User Manual

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Step – 5(System Prompt Message) System prompt the message :- Click on “Yes” as shown in the below screen.

Step – 6(Enter username and password) After submitting these security questions, it integrates with the user name and password.

Out of these questions any two questions will be asked at the time of password reset which has been described in below screen.

Indiabulls Password Reset Tool for Email/INET User Manual

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2.2. Email/INET Password Reset

Step – 7(Password Reset Login) In case of forget password, user will use web URL https://prss.indiabulls.com to reset/update his/her password.

Input your user name and click on submit, For reference, please follow the below Screen.

Indiabulls Password Reset Tool for Email/INET User Manual

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Step – 8(Employee Basic Details) After submitting, application display the employee basic details as shown in the below Screen.

Step – 9(Verify Basic Information) In this step verify your basic information :- User name, SAP code and mobile number. In case of any error please update your information in

INET (Employee details Section). (Note :- INET is accessible only when you are in Indiabulls network.)

Answer two security questions as shown in the above Screen 6 and click on Submit.

To change the security questions, click on Refresh button as shown in the above Screen 6.

Also, you can click on “Back tab” to start over.

After submitting the security questions and answers, below Screen 7 will be displayed.

Indiabulls Password Reset Tool for Email/INET User Manual

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Step – 10(Security verified message) System prompts message “Security questions are verified. Now Generate OTP.” - Click on “Close” as shown in the below Screen.

Indiabulls Password Reset Tool for Email/INET User Manual

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Step – 11(OTP verification) A six digit OTP will be sent to your registered mobile number in INET and system will prompt a message as shown in the below Screen, after

this click on “Close”.

Step – 12(OTP verification) Enter the 6 digit OTP in the space provided as shown in the below Screen and click on Submit OTP.

Indiabulls Password Reset Tool for Email/INET User Manual

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Step – 13(Password confirmation) User need to enter the Password and confirm Password, as per the Indiabulls Password policy and click on Submit. For reference, please follow

below Screen.

Step – 14(Password reset successful message) After submitting, the system prompts a message “Password has been reset successfully”. This means, user has successfully reset/update his/her

password. For reference, please follow the below Screen 12.

Indiabulls Password Reset Tool for Email/INET User Manual

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Step – 14(successful service uses) Now user can use Indiabulls services like emails/INET with new password.

Note :- If you are still unable to reset your password, please contact Local IT or Support (+91-1246682504)