update to mcc board of trustees october 20, 2008 steve robinson, aqip coordinator mott community...
TRANSCRIPT
UPDATE TO MCC BOARD OF TRUSTEES
October 20, 2008
Steve Robinson, AQIP CoordinatorMott Community College
AQIP Update: October 2008
TODAY’S PRESENTATION• AQIP Quality Framework• 3 Quality Cycles• Action Project Updates (&
Reviewer comments)• Strategy Cycle/Systems
Portfolio• Systems Portfolio Timeline• Phase I “Champion Groups”• Systems Portfolio
3. Understanding Students’ and Other Stakeholders’ Needs
4. Valuing People5. Leading and Communicating6. Supporting Institutional Operations8. Planning Continuous Improvement9. Building Collaborative Relationships
1. Helping Students Learn2. Accomplishing Other Distinctive Objectives
7. Measuring Effectiveness
AQIP QUALITY FRAMEWORK
THREE IMBEDDED IMPROVEMENT CYCLESAcademic Quality Improvement Program cycles of
continuous improvement
ACTION: Every YearAction projects submitted to NCA and replaced as
completed.
STRATEGY: Every 4 YearsMCC maintains a Systems Portfolio, participates in a Strategy Forum, and
has a Systems Appraisal performed by peer reviewers
ACCREDITATION: Every 7 YearsReaffirmation of accreditation as MCC demonstrates continuous improvement
and fulfillment of NCA criteria
1 2 3 4 5 6 7
Identify area for
improvement
Define current
situation
Analyze current
situation
Develop an improvement
theory
Implement best
strategies
Monitor results
Adjust, standardize, or
plan further
Degree Audit AP
1 2 3 4 5 6 7Identify area
for improvement
Define current
situation
Analyze current
situation
Develop an improvement
theory
Implement best
strategies
Monitor results
Adjust, standardize, or
plan further
Professional Development AP
1 2 3 4 5 6 7
Identify area for
improvement
Define current
situation
Analyze current
situation
Develop an improvement
theory
Implement best
strategies
Monitor results
Adjust, standardize, or
plan further
Experiential Education AP
1 2 3 4 5 6 7
Identify area for
improvement
Define current
situation
Analyze current
situation
Develop an improvement
theory
Implement best
strategies
Monitor results
Adjust, standardize, or
plan further
Data Integration/Faculty Assignments AP
PROJECT DESCRIPTION: The primary objective of this project is to implement credit and non-credit assignments systems that promote data integration within or, when necessary, in conjunction with Datatel.
SPONSORS: Amy Fugate, Mark Kennedy
TEAM MEMBERS: Cheryl Bassett, Ken Boldig, Bernadette Coleman, Crystal Croffe, Sylvia Green, Phyllis Holbrook, Gail Ives, Joe KingWendy LaCroix, Patricia Markowicz, Ethel Mason, Jennifer McDonald, Brenda Phillips, Lynne Reynolds, Dolores Sharpe, Chuck Thiel, Linda Uren
Action Project Reviewer Comments
• "Even though there have been setbacks with your project, the team and institution appears committed to continuing the project.” [Degree Audit]
• “It is obvious you are working for the best of your students (helping students learn #1) but are also concerned about your employees at the college (valuing people # 4).“ [Degree Audit]
Action Project Reviewer Comments
• "By providing these opportunities for participation and establishing multiple ways all College employees can stay informed about the project, MCC has demonstrated that it understands employees needs as stakeholders.” [Professional Development]
• "Working with an external facilitator has proven to be a very wise move for the successful development of the project. The facilitator has ignited and directed the Team’s energies without usurping the Team’s decision-making responsibilities or undermining the collaborative nature of successful CQI processes.“ [Professional Development]
THREE IMBEDDED IMPROVEMENT CYCLESAcademic Quality Improvement Program cycles of
continuous improvement
ACTION: Every YearAction projects submitted to NCA and replaced as
completed.
STRATEGY: Every 4 YearsMCC maintains a Systems Portfolio, participates in a Strategy Forum, and
has a Systems Appraisal performed by peer reviewers
ACCREDITATION: Every 7 YearsReaffirmation of accreditation as MCC demonstrates continuous improvement
and fulfillment of NCA criteria
What Is The AQIP Systems Portfolio?
• Part of the 4-Year AQIP “Strategy Cycle”• 75-100 page (double-spaced) public portfolio
describing fundamental institutional systems• Covers the nine AQIP Categories, describing
processes, results, & improvement in each system
• Shows evidence that the institution continues to meet the Higher Learning Commission's five Criteria for Accreditation
3. Understanding Students’ and Other Stakeholders’ Needs
4. Valuing People5. Leading and Communicating6. Supporting Institutional Operations8. Planning Continuous Improvement9. Building Collaborative Relationships
1. Helping Students Learn2. Accomplishing Other Distinctive Objectives
7. Measuring Effectiveness
AQIP QUALITY FRAMEWORK
Questions About Each Category
AQIP Systems Portfolio Structure
• 9 sections, one on each of the AQIP Categories• 3 types of questions:
– Process: What do we do? How do we do it?– Results: What are the outcomes of what we do?
How do we know?– Improvement: Have we improved? How do we
set targets/goals for improvement?• 137 questions total
Systems Portfolio Timeline
PHASE I: [Sep/Oct/Nov] Evidence gathering, database population
PHASE II: [Dec/Jan/Feb] Writing, revision, building tables, graphs, etc.
PHASE III: [Mar/Apr/May] Editing, revision, internal/external stakeholder review, print & online publishing
DEADLINE: June 1, 2009
Phase I: Evidence Gathering
• Five “champion groups” organized to kick-start evidence gathering and database population
• Each group has specific questions assigned to it; activities will vary from group to group depending upon the question and context
• A team of “Systems Portfolio Database Users” is meeting to update and maintain the database.
SEP
OCT
NOV
GROUP A[1] Helping Students Learn
[3] Understanding Student/Stakeholder Needs
Group Leaders: Amy Fugate / Dolores Sharpe
40 QUESTIONS TOTAL
GROUP B[2] Other Distinctive Objectives[6] Organizational Operations[9] Collaborative RelationshipsGroup Leaders: Scott Jenkins /
Jennifer McDonald36 QUESTIONS TOTAL
GROUP C[4] Valuing People
[5] Leading and CommunicatingGroup Leaders: Mark Kennedy /
Jane Cera34 QUESTIONS TOTAL
GROUP D[7] Measuring EffectivenessGroup Leaders: Gail Ives /
Susan Edwards12 QUESTIONS TOTAL
GROUP E[8] Planning CQI
Group Leaders: Larry Gawthrop / Larry Koehler
15 QUESTIONS TOTAL
Phase I: “Champion Groups”
Phase II: Writing/Revision
• Systems Portfolio is a living document
• Relational database—always changing, always current
• Not a “3-Ring-Binder” type report
• Capable of generating reports on all AQIP Categories, Criteria, and MCC Strategic Objectives
• Runs in MS Access on any MCC Desktop
Systems Portfolio Database