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University of Westminster 2009-2010 Negotiation and the Negotiation Competition 1 Session 1/ Graham Robson Negotiation Skills… and the Negotiation Competition

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Page 1: University of Westminster 2009-2010Negotiation and the Negotiation Competition 1 Session 1/ Graham Robson Negotiation Skills… and the Negotiation Competition

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2009-2010Negotiation and the Negotiation Competition 1

Session 1/ Graham Robson

Negotiation Skills…and the Negotiation

Competition

Page 2: University of Westminster 2009-2010Negotiation and the Negotiation Competition 1 Session 1/ Graham Robson Negotiation Skills… and the Negotiation Competition

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2009-2010Negotiation and the Negotiation Competition 2

What happens• Law students in teams of two negotiate a

dispute/ make a deal with another team. • Teams get common facts explaining

scenario • Each team gets confidential info about

their client

Page 3: University of Westminster 2009-2010Negotiation and the Negotiation Competition 1 Session 1/ Graham Robson Negotiation Skills… and the Negotiation Competition

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What happens• The object of the exercise is not

necessarily to “win” at all costs -it is as much about the process as the outcome.

• No particular legal theme to the competition

Page 4: University of Westminster 2009-2010Negotiation and the Negotiation Competition 1 Session 1/ Graham Robson Negotiation Skills… and the Negotiation Competition

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2009-2010Negotiation and the Negotiation Competition

Competition info

• www.law-competitions.com

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Page 5: University of Westminster 2009-2010Negotiation and the Negotiation Competition 1 Session 1/ Graham Robson Negotiation Skills… and the Negotiation Competition

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2009-2010Negotiation and the Negotiation Competition 5

WORKSHOPSThursdays 1-2pm in LTS3.07

12 Nov: Introduction, mini-lecture, Erin Brockovich video (extract)19 Nov: How to do it; the negotiation meeting; The Art of Negotiating video26 Nov: Style self-assessment; opera singer scenario; Assessment criteria3 Dec: looking at a competition scenario

Graham Robson: [email protected], tel. ext. 2507

Page 6: University of Westminster 2009-2010Negotiation and the Negotiation Competition 1 Session 1/ Graham Robson Negotiation Skills… and the Negotiation Competition

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2009-2010Negotiation and the Negotiation Competition 6

Negotiation

• What is the objective of negotiating?

• What do negotiators do?• What skills do you need?• Tactics, strategies and styles• What happens in a negotiation?

Page 7: University of Westminster 2009-2010Negotiation and the Negotiation Competition 1 Session 1/ Graham Robson Negotiation Skills… and the Negotiation Competition

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Legal negotiating?

• Erin Brockovich clip

Page 8: University of Westminster 2009-2010Negotiation and the Negotiation Competition 1 Session 1/ Graham Robson Negotiation Skills… and the Negotiation Competition

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• To confer with another for the purpose of arranging some matters by mutual agreement; to discuss a matter with a view to settlement or compromise

Shorter Oxford Dictionary

Definition 1

Page 9: University of Westminster 2009-2010Negotiation and the Negotiation Competition 1 Session 1/ Graham Robson Negotiation Skills… and the Negotiation Competition

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• Communication for the purpose of persuasion

Goldberg, Green and Sander

Dispute Resolution, 1985

Definition 2

Page 10: University of Westminster 2009-2010Negotiation and the Negotiation Competition 1 Session 1/ Graham Robson Negotiation Skills… and the Negotiation Competition

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• A problem solving process in which 2 or more people voluntarily discuss their differences and attempt to reach a joint decision on their common concerns

Moore, Negotiation Materials, 1983

Definition 3

Page 11: University of Westminster 2009-2010Negotiation and the Negotiation Competition 1 Session 1/ Graham Robson Negotiation Skills… and the Negotiation Competition

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• planning • negotiating• documenting

Overview of the process

Page 12: University of Westminster 2009-2010Negotiation and the Negotiation Competition 1 Session 1/ Graham Robson Negotiation Skills… and the Negotiation Competition

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• being self-confident• being creative• looking at problems from

different viewpoints

Personal skills

Page 13: University of Westminster 2009-2010Negotiation and the Negotiation Competition 1 Session 1/ Graham Robson Negotiation Skills… and the Negotiation Competition

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2009-2010Negotiation and the Negotiation Competition 13

• identifying and evaluating relevant facts

• identifying and evaluating legal issues

Organisational skills

Page 14: University of Westminster 2009-2010Negotiation and the Negotiation Competition 1 Session 1/ Graham Robson Negotiation Skills… and the Negotiation Competition

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2009-2010Negotiation and the Negotiation Competition 14

• speaking effectively• listening and questioning• powers of persuasion

Communication skills

Page 15: University of Westminster 2009-2010Negotiation and the Negotiation Competition 1 Session 1/ Graham Robson Negotiation Skills… and the Negotiation Competition

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• Tactics a particular negotiating ploy

• Strategies an approach to negotiating

• Stylesyour own nature

Differentiate between…

Page 16: University of Westminster 2009-2010Negotiation and the Negotiation Competition 1 Session 1/ Graham Robson Negotiation Skills… and the Negotiation Competition

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• distributive problems a fixed pie

• integrative problemsmake the pie bigger

The bargaining context

Page 17: University of Westminster 2009-2010Negotiation and the Negotiation Competition 1 Session 1/ Graham Robson Negotiation Skills… and the Negotiation Competition

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• competitive/ aggressive • co-operative/ soft • principled/ problem-solving

Strategies

Page 18: University of Westminster 2009-2010Negotiation and the Negotiation Competition 1 Session 1/ Graham Robson Negotiation Skills… and the Negotiation Competition

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• high initial demand• firm demand• false demand• good guy/ bad guy routine• take it or leave it

Competitive

Page 19: University of Westminster 2009-2010Negotiation and the Negotiation Competition 1 Session 1/ Graham Robson Negotiation Skills… and the Negotiation Competition

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• participants are friends• the goal is agreement• make concessions to cultivate the

relationship• be soft on the people and the

problem

Co-operative

Page 20: University of Westminster 2009-2010Negotiation and the Negotiation Competition 1 Session 1/ Graham Robson Negotiation Skills… and the Negotiation Competition

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• participants are problem-solvers• the goal is a wise outcome

reached efficiently and amicably• separate the people from the

problem• be soft on the people, hard on the

problem

Principled

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Next…

19 Nov: How to do it; the negotiation meeting, The Art of Negotiating video26 Nov: Style self-assessment; opera singer scenario; the assessment criteria3 Dec: looking at a competition scenarioCompetition to follow this term