LIS 521 – Spring 2001 Name:____KarilynnWilson__

Final Quiz

Respond with appropriate answers from items included in the nine categories of resources we have considered this quarter, or otherwise as appropriate. Do not forget to include your name. I will broadcast a copy of the quiz via e-mail to facilitate an electronic response if that is your preference, and reference interview questions may be submitted to your “customer” via e-mail as well. Your instructor would like to have the quiz by Wednesday, June 6. If you can’t get it in by then, please let the instructor know about your situation [thanks!] Each problem is worth nine points. The essay question is worth 10 points. The reference questions have been suggested by queries drawn from the Stumpers listserv (with the exception of # 8, which I recently answered for one of my kids) . As such, the answers sometimes may be more challenging than what you have experienced in earlier quizzes. My advice: don’t spend a great deal of time searching for part b) answers.

1. A cultural studies student is writing a paper about the text of the song “Driving Through Mythical America”. One of the lyrics is “Bogart said even the dead can talk”. She is trying to determine if Bogart actually did say that, and if so, what movie it is from. An enterprising researcher, she has contacted one of the composers, but now she’s stuck. This is the way she describes her dilemma.

“OK. Now I've asked Clive about Bogart and "even the dead can talk". He said it was from a 1960 movie called 'Murder, Incorporated' directed by the amazingly named Bretaigne Windust. Now that would be fine except that, according to Halliwell's Film Guide at any rate, Bogart wasn't in it. There's another nconsistency: the movie wasn'tdirected by Mr. Windust, at least not according to Halliwell.”

1a. What would you suggest your information seeker do to verify the Halliwell information? [7 points]

Internet Movie Database

1.b. What is the explanation of the conflicting information? [2 points]

Movie more commonly known as “The Enforcer,” though also known as Murder Incorporated. Directed by Windust and released in 1951.

2. One of your customers is trying to find the title of a book she read long ago with her daughter. This is what she has told you.

“The book was about a young boy who lived in the trees in a fantasy world. The people were unaware of another group living underground in tunnels below the trees. I think the title had something to do with

‘green sky’. There was a computer game modeled on the story which my daughter and I used to play on an Apple IIe computer. I don't remember much more, but my nostalgic daughter (after being away at college for her first year) has been thinking of special things we shared together when she was young, and would love to find a copy of the book.”

2.a. What source would you suggest she use to pursue her search? [7 points]

I first looked in Bibliographic Index unsuccessfully, then found it in the UW Catalog by simple keyword search with “green sky”. (verified in Amazon.com user comments)

2.b. What is the title of the book? [2 points]

“Below the Root” by Zilpha Snyder

3. A Korean-American family has been engaged in an off/on discussion over the years about the United Nations cemetery in Pusan, Korea. One of the family members, now deceased, has apparently told conflicting stories about the event, which he had attended. Your customer has decided to try and clarify some of the issues. To accomplish that, she needs to know the date of the dedication of the cemetery. She also would like to find out whether General MacArthur was present at the ceremony.

3.a. What resource would you suggest she consult first? [7 points]

National Newspaper Index

3.b What are the answers to her questions? [2 points]

1959; MacArthur only be present as civilian

4. A customer who is doing sets for a school production of a play by Congreve is trying to identify a color described as ‘goaling green’ in some notes referring to an early presentation of the play. She hasn’t been able to uncover any references to such a color and she wonders if a typographical error may have been made in a transcription of the 18th century notes.

4a. What source would you suggest she consult in her ongoing quest for an answer to her problem? [7 points]

Looked in Time Almanac

4b. Can you provide a hypothesis about what the color may be? [2 points]

could look in Concordance to the plays of William Congreve

5. One of your colleagues in the corporation for whom you are the special librarian is seeking information about a database called NAPRALERT. She would like a description of what it does and is particularly interested in knowing how she can get access to it.

5.a. What resource would you check first in pursuit of this request? [7 points]

Internet

5.b. How can your colleague gain access to the database? [2 points]

can access through Scientific and Technical Information network at http://stneasy.cas.org

6. Your customer is trying to retrieve information about a poem that is about lying to children. He thinks it is Russian and probably dates from around 1960.

6.a. To what source would you refer this customer? [7 points]

Columbia index to poetry

6.b. Can you identify any promising titles in response to his request? [2 points]7. A customer thinks that Colin Dexter (author of the Morse mysteries that have appeared on TV) may have apseudonym. He thinks it may start with P. He wonders if you can help him explore this question.

7a. Where would you suggest he look first? [7 points]

Contemporary authors

7.b. Has Dexter used a pseudonym? (If not, do you have any idea how to explain what the “P” may represent?) [2 points]

8. Your instructor’s daughter sent this e-mail last week. “When you get a chance, can you look for a publication by Reva Polatnik? She wrote an article about reproductive rights among black women, but I don't have any other information.”

8.a. Where should he look first? [7 points]

Expanded Academic Index

8.b. Can you identify any articles that seem likely candidates in response to the question? [2 points]

9. You have a customer who comes to you with the following request.

“Charles Todd uses the term "pele tower" in his novel Legacy of the Dead (c. 2000). It refers to a pile of stones, the ruins of a tower in a pasture in England. Can anyone tell me where he got this odd phrase?”

9.a. What source would you suggest he consult first? [7 points]

Oxford English Dictionary

9.b. Can you provide any information about the term “pele”? [2 points]

10. One of your faculty members is trying to identify a modern name for a lake In Italy called “Lake Gigeus” or "Gigean Lake". He has read references to this lake from the 16th century, but can find no modern reference in gazetteers, atlases, etc. He wonders if the lake still exists, or has a different name? Can anyone help with this request?

10a. What source would you suggest as a first choice? [7 points]

Time Almanac

10b. Can you provide any information that might be helpful to the professor (hint: this had not been answered in a completely satisfactory way on the stumpers list when I last checked) [2 points]

===============================================================

Note: Stumpers – may include misspellings etc. provided by the customer

 Not every problem can necessarily be answered by items on list. At least one problem invites a web response as a 1st choice

 Some of the questions ask for specific answers. I haven’t

verified all the responses yet – It is possible that there is no answer available, though that’s is not my current expectation. If I can’t find an answer, I will not expect you to be able to. If you find an answer that I haven’t been able to find – extra credit!

 If you detect ambiguities, ask customer for clarification

Essay Question

MOTHER GOOSE in the library! Briefly discuss at least one practical lesson that can be drawn from each of the following nursery rhymes for a librarian working with general information needs. See if you can make a connection to information in electronic form in at least one problem set -- no penalty if you don't see any. (10 points)

1. For every evil under the sun There is a remedy or there is none. If there be one seek till you find it; If there be none, never mind it.

There is probably an answer to every question; it’s just a matter offinding it. If one can’t find it, then not asking the right question.

2. March winds and April showers Bring forth May flowers.

Hard work and persistence can yield fruitful search results.

3. Goosey, goosey, gander,Whither dost thou wander? Upstairs and downstairs And in my lady's chamber.

This is often how one searches the Internet-tangential searching.Searching is often from link to link, wandering around until one lands on something useful.

4. Pease porridge hot, Pease porridge cold,Pease porridge in the pot, Nine days old.Some like it hot, Some like it cold,Some like it in the pot,Nine days old.

Each user wants information for unique reasons, and most times view the same piece of information differently. As such, we should treat each user uniquely, depending on theirindividual needs.

5. "I am a gold lock.""I am a gold key." "I am a silver lock." "I am a

silver key." "I am a brass lock.""I am a brass key." "I am a don lock." "I am a don key."

Librarians need to know the right tools for the job. Each general information need will require the use of different reference tools and approaches depending on its nature. //////////////////////////////////////////////////////////

 

LIS 521 – Spring

Name: Denise Lee  

Final Quiz 

Respond with appropriate answers from items included in the nine categories of resources we have considered this quarter, or otherwise as appropriate. Do not forget to include your name. I will broadcast a copy of the quiz via e-mail to facilitate an electronic response if that is your preference, and reference interview questions may be submitted to your “customer” via e-mail as well. Your instructor would like to have the quiz by Wednesday, June 6. If you can’t get it in by then, please let the instructor know about your situation [thanks!] Each problem is worth nine points. The essay question is worth 10 points. The reference questions have been suggested by queries drawn from the Stumpers listserv (with the exception of # 8, which I recently answered for one of my kids) . As such, the answers sometimes may be more challenging than what you have experienced in earlier quizzes. My advice: don’t spend a great deal of time searching for part b) answers. 1. A cultural studies student is writing a paper about the text of the song “Driving Through Mythical America”. One of the lyrics is “Bogart said even the dead can talk”. She is trying to determine if Bogart actually did say that, and if so, what movie it is from. An enterprising researcher, she has contacted one of the composers, but now she’s stuck. This is the way she describes her dilemma.  

“OK. Now I've asked Clive about Bogart and "even the dead can talk". He said it was from a 1960 movie called 'Murder, Incorporated' directed by the amazingly named Bretaigne Windust. Now that would be fine except that, according to Halliwell's Film Guide at any rate, Bogart wasn't in it. There's another inconsistency: the movie wasn'tdirected by Mr. Windust, at least not according to Halliwell.” 

1a. What would you suggest your information seeker do to verify the Halliwell information? [7 points]

The Internet Movie Database www.imdb.com

I did look at resources I had on my shelf at home—Halliwell’s Filmgoers Companion, 8th Edition, which has annotated entries for some film titles, quotations, and biographical entries and Leonard Maltin’s Movie & Video Guide, 1998. I found that the film Murder, Inc. was filmed in the 1960’s (no credit for Bretaigne Windust) and, of course, it is general knowledge, which I confirmed, that Humphrey Bogart died in 1957. Therefore, he could not have said that particular line in the 1960 film. It occurred to me that there might be another Bogart film with “incorporated” or “Inc.” in the title (as a Bogart and film noir

fan, it seemed vaguely familiar), so my next step without going to the library was to check the Internet Movie Database for any leads.

   1.b. What is the explanation of the conflicting information? [2 points]

When I checked Bogart’s filmography in IMDB, I found that “Murder Incorporated” was

an alternate title to the movie The Enforcer (1951) directed by Bretaigne Windust. I

checked Halliwell’s again, and I found the alternate title listed on p. 1130, “American to

British” titles. “Murder, Inc.” is the British title.

  2. One of your customers is trying to find the title of a book she read long ago with her daughter. This is what she has told you.  

“The book was about a young boy who lived in the trees in a fantasy world. The people were unaware of another group living underground in tunnels below the trees. I think the title had something to do with ‘green sky’. There was a computer game modeled on the story, which my daughter and I used to play on an Apple IIe computer. I don't remember much more, but my nostalgic daughter (after being away at college for her first year) has been thinking of special things we shared together when she was young, and would love to find a copy of the book.”

 2.a. What source would you suggest she use to pursue her search? [7 points]

Since Masterplots has only well known titles and classics, I would check

Fantasy for Children R016.8099 LYNN 1983 (Sno-Isle Regional Library

System).  2.b. What is the title of the book? [2 points] 

Snyder, Zilpha Keatley. Below the Root (first book of GREEN SKY trilogy) 1975

(Computer game "Below the Root"--Spinnaker Software's Windham Classics 1985 for for Apple, IBM and Commodore )

  http://www.microweb.com/lsnyder/Publications.html

  3. A Korean-American family has been engaged in an off/on discussion over the years about the United Nations cemetery in Pusan, Korea. One of the family members, now deceased, has apparently told conflicting stories about the event, which he had attended. Your customer has decided to try and clarify some of the issues. To accomplish that, she needs to know the date of the dedication of the cemetery. She also would like to find out whether General MacArthur was present at the ceremony.  3.a. What resource would you suggest she consult first? [7 points]

I would check 1950’s encyclopedia yearbooks for information.   3.b What are the answers to her questions? [2 points]

The encyclopedia yearbooks may have worked, if I had years 1950 through 1954.

I checked Conflict in Korea: An Encyclopedia by James Hoare (951.904 HOARE

1999) at Lynnwood Library. I found that the cemetery was established January 18,

1951. In December 1955, UN General Assembly accepted a proposal by the South

Korean government that this cemetery should be established as a UN MemorialCemetary. In March 1960, UN assumed charge of it. I did not find an exact date for the dedication of the cemetery, but it may have been dedicated in January 1951, if General McArthur was in attendance (he was relieved of his command in April 1951 and he faded from public view until his death in 1964).

   

 4. A customer who is doing sets for a school production of a play by Congreve is trying to identify a color described as ‘goaling green’ in some notes referring to an early presentation of the play. She hasn’t been able to uncover any references to such a color and she wonders if a typographical error may have been made in a transcription of the 18th century notes. 4a. What source would you suggest she consult in her ongoing quest for an answer to her problem? [7 points]

Check a dictionary to see if there is such a color as “goaling green.” I found 64 entries in the Merriam-Webster Collegiate Dictionary for green, but no

“goaling

green.”http://www.webster.com/cgi-bin/dictionary

I also looked at the print version of the Oxford English Dictionary 2d Edition. There

were several pages and columns of “green.” I did not find a color “goaling green.”   4b. Can you provide a hypothesis about what the color may be? [2 points]

I thought it might be green as in a lawn such as a “bowling green”—perhaps,a typographical error.

    5. One of your colleagues in the corporation for whom you are the special librarian is seeking information about a database called NAPRALERT. She would like a description of what it does and is particularly interested in knowing how she can get access to it.  5.a. What resource would you check first in pursuit of this request? [7 points]  Gale Directory of Databases. Volume 2. 2001

 5.b. How can your colleague gain access to the database? [2 points]

National Products Alert (NAPRALERT) p.838Vendor:University of Illinois at ChicagoCollege of PharmacyProgram for Collaborative Research in the Pharmaceutical Sciences (PCRPS)833 S. Wood St.Chicago, IL 60612-7231Phone:  (312) 996-5968 Fax: (312)996-7107Contact: Mary Lou Quinn, Managing Director Email: quinnml@uic.edu

  Price: Charges include a flat rate of $.75 per citation and a $.25 access fee for non-

subscribers. Search results are provided on computer printouts and diskette, ordelivered via e-mail as ASCII files.

 6. Your customer is trying to retrieve information about a poem that is about lying to children. He thinks it is Russian and probably dates from around 1960.  

6.a. To what source would you refer this customer? [7 points]

The subject index to The Columbia Granger’s Index to Poetrysubject category—“Lies and Lying”

    6.b. Can you identify any promising titles in response to his request? [2 points]  “How Lies Grow” Chernoff

“A Song of Lies on a Sabbath Eve” Amichai   7. A customer thinks that Colin Dexter (author of the Morse mysteries that have appeared on TV) may have a pseudonym. He thinks it may start with P. He wonders if you can help him explore this question. 7a. Where would you suggest he look first? [7 points]

I looked first in Biography & Genealogy Master Index where I was able toIdentify Dexter, Colin, 1930-____, as a mystery writer, whose alternate

name inthe index is Dexter, (Norman) Colin, 1930-____. However, there is noinformation about the use of a pseudonym for this author beginning with

“P.”

I checked Contemporary Authors and found his variant name is N.C. Dexter.

 7.b. Has Dexter used a pseudonym? (If not, do you have any idea how to explain what

the “P” may represent?) [2 points] 

I couldn’t find any reference to a pseudonym. I also looked atMagill’s Critical Survey of Mystery and Detective Fiction

where he was listed as Colin Dexter. I can’t explain the “P.” None of the

Colin Dexter fan web sites indicate any use of a pseudonym for thisauthor.  

  

8. Your instructor’s daughter sent this e-mail last week. “When you get a chance, can you look for a publication by Reva Polatnik? She wrote an article about reproductive rights among black women, but I don't have any other information.” 8.a. Where should he look first? [7 points]

Social Sciences Index AI3.S63 I didn’t find anything in the print version of the above title, so Ithen checked OCLC where I found a book title by Margaret Rivka

Polatnick. Ithen tried the Social Sciences Citation Index where I found a likely article.

   8.b. Can you identify any articles that seem likely candidates in response to the question? [2 points]  Polatnick, MR “Diversity in Women’s Liberation Ideology: How a Black and a

White Group of the 1960s Viewed Motherhood.” Signs. 21(3): 679-706 (Spring 1996).

   9. You have a customer who comes to you with the following request.

 “Charles Todd uses the term "pele tower" in his novel Legacy of the Dead (c. 2000). It refers to a pile of stones, the ruins of a tower in a pasture in England. Can anyone tell me where he got this odd phrase?”

 9.a. What source would you suggest he consult first? [7 points]  I first looked at www.britannica.com and followed a link to

http://www.btinternet.com/~lake.district/pele.htm There is some information about the

origins and history of “pele towers” in England.

   9.b. Can you provide any information about the term “pele”? [2 points]  Dictionary and encyclopedia searches retrieved references to Pele, the Brazilian soccer

player and Pele, the Hawaiian goddess of the volcano. Neither of these really apply in

the context of the use of “pele” in Northumbrian England. In the OED online 2d Ed, I

found the definition for “pele” by clicking on the links to each of the following:

obs. form of PEAL, PEEL, PELL. peel, n.1

   2. A palisade or fence formed of stakes; a stockade; a stockaded or palisaded (and moated) enclosure, either as the outer court of a castle, or as an independent fort or defensible position. Obs. 10. 10.                     One of your faculty members is trying to identify a modern name for

a lake in Italy called "Lake Gigeus" or the "Gigean Lake". He has read references to this lake from the 16th century, but can find no modern reference in gazetteers, atlases, etc. He wonders if the lake still exists, or has a different name? Can anyone help with this request?

 10a. What source would you suggest as a first choice? [7 points]

My first step would be to look in Times Atlas of World History for “LakeGigeus” or “Gigean Lake,” to see if there is a reference to a modern name.I looked at several maps of Italy in historical atlases at my local library

and foundnothing. (However, I did find that Lake Maggiore was formerly Lake

Verbanoand Lake Garda was formerly Lake Resano). Either Lake Gigeus (or

GigeanLake) is (or was) very small or there is a misspelling.

 10b. Can you provide any information that might be helpful to the professor (hint: this

had not been answered in a completely satisfactory way on the stumpers list when I last checked) [2 points]

I did searches in Google and Altavista and found a Villa Gigean in France on

The French Riviera near Montpellier. I found “Gigeus” at a Dutch website.

I tried searching “lago di gigean” and “lago di gigeano” and alternatespellings with “ghig..” and “gigle..” However, I did not find

anything. ==============================================================note:

Stumpers – may include misspellings etc. provided by the customer  

Not every problem can necessarily be answered by items on list. At least one problem invites a web response as a 1st choice

  Some of the questions ask for specific answers. I haven’t verified all the responses

yet – It is possible that there is no answer available, though that’s is not my

current expectation. If I can’t find an answer, I will not expect you to be able to. If you find an answer that I haven’t been able to find – extra credit!

  If you detect ambiguities, ask customer for clarification

     

Essay Question 

MOTHER GOOSE in the library! Briefly discuss at least one practical lesson that can be drawn from each of the following nursery rhymes for a librarian working with general information needs. See if you can make a connection to information in electronic form in at least one problem set -- no penalty if you don't see any. (10 points)

 1. For every evil under the sun

There is a remedy or there is none. If there be one seek till you find it; If there be none, never mind it.

For every question there is either an answer or there is not an answer. If an answer does exist, you’ll find it. If you cannot find an answer, don’t be distressed about it or

spend too much time looking for it.

 2. March winds and April showers

Bring forth May flowers.

The reference librarian may put a lot of effort into locating information, oftenfinding many turns and dead ends along the way. The librarian who interviewsthe user about the question, may find more productive and fruitful results.

. 

 3. Goosey, goosey, gander,

Whither dost thou wander? Upstairs and downstairs And in my lady's chamber.

A reference librarian has looked at all the resources available, books(upstairs), the Internet (downstairs) and has been unable to locate the needed

information. It is often helpful to ask another librarian, a colleague who may

have had experience with the problem question and may have either the resources

needed to fulfill the information need or may offer advice from another viewpoint.

  

4. Pease porridge hot, Pease porridge cold,Pease porridge in the pot,Nine days old.Some like it hot,Some like it cold,Some like it in the pot,Nine days old.

This may be applied to information or news in electronic formats such as the Internet or

electronic databases. Some users want the latest information and some users want

historical information. For example, both old and new information sources are added to the Internet each day and may be retrieved for use as needed.

  

5. "I am a gold lock." "I am a gold key.""I am a silver lock.""I am a silver key.""I am a brass lock.""I am a brass key.""I am a don lock.""I am a don key."

For the reference librarian performing an Internet search, this is about relevance ranking. Of course, the gold lock and gold key would be the most relevant of the results retrievedand the least relevant results would be the don lock and the don key (donkey).

 /////////////////////////////////////////////////// 

LIS 521 – Spring 2001 Name:_J_P. Brigham

  

Final Quiz 

Respond with appropriate answers from items included in the nine categories of resources we have considered this quarter, or otherwise as appropriate. Do not forget to include your name. I will broadcast a copy of the quiz via e-mail to facilitate an electronic response if that is your preference, and reference interview questions may be submitted to your “customer” via e-mail as well. Your instructor would like to have the quiz by Wednesday, June 6. If you can’t get it in by then, please let the instructor know about your situation [thanks!] Each problem is worth nine points. The essay question is worth 10 points. The reference questions have been suggested by queries drawn from the Stumpers listserv (with the exception of # 8, which I recently answered for one of my kids) . As such, the answers sometimes may be more challenging than what you have experienced in earlier quizzes. My advice: don’t spend a great deal of time searching for part b) answers. 1. A cultural studies student is writing a paper about the text of the song “Driving Through Mythical America”. One of the lyrics is “Bogart said even the dead can talk”. She is trying to determine if Bogart actually did say that, and if so, what movie it is from. An enterprising researcher, she has contacted one of the composers, but now she’s stuck. This is the way she describes her dilemma.  

“OK. Now I've asked Clive about Bogart and "even the dead can talk". He said it was from a 1960 movie called 'Murder, Incorporated' directed by the amazingly named Bretaigne Windust. Now that would be fine except that, according to Halliwell's Film Guide at any rate, Bogart wasn't in it. There's another inconsistency: the movie wasn'tdirected by Mr. Windust, at least not according to Halliwell.” 

1a. What would you suggest your information seeker do to verify the Halliwell information? [7 points]

   Use a movie handbook: VideoHound Golden Movie Retriever 1.b. What is the explanation of the conflicting information? [2 points] 

 In 1951, Windust directed Bogart in the movie ‘Enforcer’, the only movie in which he directed Bogart. The movie had an alternate title: ‘Murder,

Incorporated.’ The movie, also starring Zero Mostel, was based on a real murder case.

  2. One of your customers is trying to find the title of a book she read long ago with her daughter. This is what she has told you.  

“The book was about a young boy who lived in the trees in a fantasy world. The people were unaware of another group living underground in tunnels below the trees. I think the title had something to do with ‘green sky’. There was a computer game modeled on the story which my daughter and I used to play on an Apple IIe computer. I don't remember much more, but my nostalgic daughter (after being away at college for her first year) has been thinking of special things we shared together when she was young, and would love to find a copy of the book.”

 2.a. What source would you suggest she use to pursue her search? [7 points] 

 A catalog for young readers with a subject index in the back like Best Books for Children: Preschool through Grade 6

  2.b. What is the title of the book? [2 points]  Below the Root; has the Land of Green-Sky   3. A Korean-American family has been engaged in an off/on discussion over the years about the United Nations cemetery in Pusan, Korea. One of the family members, now deceased, has apparently told conflicting stories about the event, which he had attended. Your customer has decided to try and clarify some of the issues. To accomplish that, she needs to know the date of the dedication of the cemetery. She also would like to find out whether General MacArthur was present at the ceremony.  3.a. What resource would you suggest she consult first? [7 points]   New York Times Index 3.b What are the answers to her questions? [2 points]

  Uncertain. NYT Index mentioned the UN Military Cemetery dedicated by a Chaplain Peters and George Cummins on 11/18/50 at Wonsan. I couldn’t find mention of the UN Cemetery at Pusan, and who spoke at its dedication on 4/5/51. 

 4. A customer who is doing sets for a school production of a play by Congreve is trying to identify a color described as ‘goaling green’ in some notes referring to an early presentation of the play. She hasn’t been able to uncover any references to such a color and she wonders if a typographical error may have been made in a transcription of the 18th century notes. 4a. What source would you suggest she consult in her ongoing quest for an answer to her problem? [7 points]  Oxford English Dictionary  4b. Can you provide a hypothesis about what the color may be? [2 points] It was misspelled, as proposed by the user. Since “a” has horizontal lines similar to “s”, that might be the problem, with the word being “gosling.” According to the 1971 Compact Edition of the OED, definition 5 mentions gosling-green as a pale yellow green; 1758: It turns to a pale yellow or gosling green with alcalies. 5. One of your colleagues in the corporation for whom you are the special librarian is seeking information about a database called NAPRALERT. She would like a description of what it does and is particularly interested in knowing how she can get access to it.  5.a. What resource would you check first in pursuit of this request? [7 points]   Gale Directory of Databases   5.b. How can your colleague gain access to the database? [2 points] Vendor is the University of Illinois at Chicago, College of Pharmacy, Program for Collaborative Research in the Pharmaceutical Sciences. She can contact Mary Lou Quinn: quinnml@uic.edu for further information on using the Natural Products Alert (NAPRALERT) database. $25 access fee for nonsubscribers.

   6. Your customer is trying to retrieve information about a poem that is about lying to children. He thinks it is Russian and probably dates from around 1960.

 6.a. To what source would you refer this customer? [7 points]  A poetry index like Columbia Granger’s Index to Poetry  6.b. Can you identify any promising titles in response to his request? [2 points]  Chernof: How Lies Grow

Unknown: Liar, liar, lick, spitUnknown: The Song of Lies 

 7. A customer thinks that Colin Dexter (author of the Morse mysteries that have appeared on TV) may have apseudonym. He thinks it may start with P. He wonders if you can help him explore this question. 7a. Where would you suggest he look first? [7 points] A biographical resource: Contemporary Authors  7.b. Has Dexter used a pseudonym? (If not, do you have any idea how to explain what

the “P” may represent?) [2 points] Uses no pseudonym. Full name is Norman Colin Dexter, sometimes referred to as N.C. Dexter. OCLC mentioned that for Dexter’s books-on-tape, Patrick Tull narrated “Morse’s Greatest Mysteries and Other Stories.” Michael Pennington narrated “Last Seen Wearing” and “The Secret of Annexe 3.”  8. Your instructor’s daughter sent this e-mail last week. “When you get a chance, can you look for a publication by Reva Polatnik? She wrote an article about reproductive rights among black women, but I don't have any other information.” 8.a. Where should he look first? [7 points]  An index like the UW Libraries’ online database “Contemporary Women’s Issues.” 8.b. Can you identify any articles that seem likely candidates in response to the question? [2 points] Search for “Polatnik” yielded an article that reported on a workshop with speaker Rivka Polatnik of San Jose State University. Online check of the University’s directory yielded no results. An internet search for Polatnik yielded an email address for M. Rivka Polatnik at the Berkley Center for Working Families. I emailed her and received the response that she wrote two articles that might be pertinent to my search:  I've written two papers that include some discussion of the position on reproductive issues of a Black women's liberation group of the '60s:

"Poor Black Sisters Decided for Themselves: A Case Study of 1960s Women's Liberation Activism" in Kim Marie Vaz, ed., Black Women in America (Sage Publications 1995) "Diversity in Women's Liberation Ideology: How a Black and a White Group of the 1960s Viewed Motherhood" in Signs: Journal of Women in Culture and Society, v. 21, no. 3 (Spring 1996).

   9. You have a customer who comes to you with the following request.

 “Charles Todd uses the term "pele tower" in his novel Legacy of the Dead (c. 2000). It refers to a pile ofstones, the ruins of a tower in a pasture in England. Can anyone tell me where he got this odd phrase?”

 9.a. What source would you suggest he consult first? [7 points]   Oxford English Dictionary   9.b. Can you provide any information about the term “pele”? [2 points] OED said pele is an obsolete form of peel, peal, and pell. Definition #4 for peel states:The general name, in modern writers, for the small towers of fortified dwellings built in the 16th century in the border counties of England and Scotland, for defense against hostile forays; consisting of a massive square edifice, the ground floor of which was vaulted, and used as a shelter or refuge for cattle, while the upper part (the access to which was by a door on the level of the first floor, with external ladder or movable stair) was the abode of the owner and his family.   11. 10.                     One of your faculty members is trying to identify a modern name for

a lake in Italy called "Lake Gigeus" or the"Gigean Lake". He has read references to this lake from the 16th century, but can find no modern reference in gazetteers,atlases, etc. He wonders if the lake still exists, or has a different name? Can anyone help with this request?

 10a. What source would you suggest as a first choice? [7 points]   Britannica Encyclopedia   10b. Can you provide any information that might be helpful to the professor (hint: this

had not been answered in a completely satisfactory way on the stumpers list when I last checked) [2 points]

I found a 16th century map online through the UW Gateway that showed Italy as no “Italy” but instead a larger geographic area including the Archduchy of Austria, K. of Sicily, K. of Naples, D. of Savoy, K. of Sardina, the Papal State, and the Venecian Republic. France invaded the lands of Italy during that time, giving the possibility that the French town of Gigeus near the central Mediterranean coast of France might be a possibility.

Other similarly spelled towns found in atlases are a town of Gigliola in the middle of a large lake region on the northeast border of Italy, a town of Gigen on the Romania/Bulgaria border, and a Lake Gidgi in Australia.

 ==============================================================note:

Stumpers – may include misspellings etc. provided by the customer  

Not every problem can necessarily be answered by items on list. At least one problem invites a web response as a 1st choice

  Some of the questions ask for specific answers. I haven’t verified all the responses

yet – It is possible that there is no answer available, though that’s is not my current expectation. If I can’t find an answer, I will not expect you to be able to. If you find an answer that I haven’t been able to find – extra credit!

  If you detect ambiguities, ask customer for clarification

     

Essay Question 

MOTHER GOOSE in the library! Briefly discuss at least one practical lesson that can be drawn from each of the following nursery rhymes for a librarian working with general information needs. See if you can make a connection to information in electronic form in at least one problem set -- no penalty if you don't see any. (10 points)

 6. For every evil under the sun

There is a remedy or there is none. If there be one seek till you find it; If there be none, never mind it.

  This poem can serve as good advice to librarians, from a humorous point of view. It reiterates both statistics on successful reference interactions and comments by Professor Jerry Nelson advising to look in appropriate sources for answers to user questions, and to be creative, but that answers are not always to be found.  Reference librarians should not dwell on failure, but get ready to answer the question of the next person waiting in line.

7. March winds and April showers Bring forth May flowers. .

 When I first began to learn about reference work in March, I thought it a very difficult task. I learned progressively through the quarter about resources, struggling with each category and all the readings they entailed. By the time this final came to be addressed, searching for the answers was an enjoyable task. The lesson is that reference work becomes easier with time and experience.

 8. Goosey, goosey, gander,

Whither dost thou wander? Upstairs and downstairs And in my lady's chamber.

This poem appropriately reflects the answering of questions on the final. For example, I found the New York Times Index on the ground floor of Suzzallo, went upstairs to the microfilm department, then back downstairs after the microfilm desk person told me I needed the date for the news article, then back upstairs when the reference librarian showed me that I did have the correct date (written differently in earlier years), then to the microfilm shelves, then to the viewer which I couldn’t work, then to a nearby user who showed me how to use the viewer, then back downstairs to look further in the Index, then back upstairs to view more newspaper articles, only to find out that I did not have to read the newspapers sideways but could rotate the film to see the articles without twisting my head sideways. The Lake Gigean question found me doing the same thing online. I searched backwards and forwards multiple times in the hyperlinks of the maps section, heading off in multiple digital directions and URL’s according to what I found in the references. Then I would look up, down, and sideways with each map in my search for the lake in question.The lesson: one sometimes has to look every which way to find answers.

  

9. Pease porridge hot, Pease porridge cold,Pease porridge in the pot,Nine days old.Some like it hot,Some like it cold,Some like it in the pot,Nine days old.

 Some patrons want a quick ready-reference answer, and some want a long, detailed answer to their questions. Some don’t know what answers they need till they see them. Some do not know what their questions are when they first ask for help. Some are afraid to ask their questions. Young children may need a reference that is easy to read, while research faculty may require highly specific texts of incomprehensibility to anyone outside the specialty. Every question and every

answer is different, and it is the reference librarian’s quest to discover the actual question and answer that meet the user’s needs. 

10. "I am a gold lock." "I am a gold key.""I am a silver lock.""I am a silver key.""I am a brass lock.""I am a brass key.""I am a don lock.""I am a don key."

 I, the reference librarian, am both the lock and the key to information. As the intermediate between the user’s information need and the useful answer, I can be seen as a lock that has to be accessed to get to the information treasure in the library treasure chest, the reference resources in the library and online via the reference desk computer. From a different point of view, as a professional who now knows somewhat better than a generic library user what treasures of information await between the bindings and on the Web, I can be the key that opens the door to information. I can teach users how to use the library’s reference tools, therefore giving them the key to the information.Don locks and keys can refer to university professors and graduate/doctoral students, silver locks and keys reflect my advancing age (and wisdom), and golden locks and keys reflect the value of information.

Thank you for a very enjoyable course. -JP

///////////////////////////////////////////////////////// LIS 521 – Spring 2001Ann Margaret Thompson

Final Quiz

Respond with appropriate answers from items included in the nine categories of resources we have considered this quarter, or otherwise as appropriate. Do not forget to include your name. I will broadcast a copy of the quiz via e-mail to facilitate an electronic response if that is your preference, and reference interview questions may be submitted to your “customer” via e-mail as well. Your instructor would like to have the quiz by Wednesday, June 6. If you can’t get it in by then, please let the instructor know about your situation [thanks!] Each problem is worth nine points. The essay question is worth 10 points. The reference questions have been suggested by queries drawn from the Stumpers listserv (with the exception of # 8, which I recently answered for one of my kids) . As such, the answers sometimes may be more challenging than what you have experienced in earlier quizzes. My advice: don’t spend a great deal of time searching for part b) answers.

1. A cultural studies student is writing a paper about the text of the song “Driving Through Mythical America”. One of the lyrics is “Bogart said even the dead can talk”. She is trying to determine if Bogart actually did say that, and if so, what movie it is from. An enterprising researcher, she has contacted one of the composers, but now she’s stuck. This is the way she describes her dilemma.

“OK. Now I've asked Clive about Bogart and "even the dead can talk". He said it was from a 1960 movie called 'Murder, Incorporated' directed by the amazingly named Bretaigne Windust. Now that would be fine except that, according to Halliwell's Film Guide at any rate, Bogart wasn't in it. There's another nconsistency: the movie wasn'tdirected by Mr. Windust, at least not according to Halliwell.”

1a. What would you suggest your information seeker do to verify the Halliwell information? [7 points]

Go to the IMDb web site at http://www.imdb.com/

1.b. What is the explanation of the conflicting information? [2 points]

The original title of the movie is “ The Enforcer” a.k.a. Murder, Inc.

This explains the inconsistencies, Bogart did star in the film and it was directed by Windust.

2. One of your customers is trying to find the title of a book she read long ago with her daughter. This is what she has told you.

“The book was about a young boy who lived in the trees in a fantasy world. The people were unaware of another group living underground in tunnels below the trees. I think the title had something to do with ‘green sky’. There was a computer game modeled on the story which my daughter and I used to play on an Apple IIe computer. I don't remember much more, but my nostalgic daughter (after being away at college for her first year) has been thinking of special things we shared together when she was young, and would love to find a copy of the book.”

2.a. What source would you suggest she use to pursue her search? [7 points]

Books in Print

2.b. What is the title of the book? [2 points]

3. A Korean-American family has been engaged in an off/on discussion over the years about the United Nations cemetery in Pusan, Korea. One of the family members, now deceased, has apparently told conflicting stories about the event, which he had attended. Your customer has decided to try and clarify some of the issues. To accomplish that, she needs to know the date of the dedication of the cemetery. She also would like to find out whether General MacArthur was present at the ceremony.

3.a. What resource would you suggest she consult first? [7 points]

A Google search led me to the Army Quartermaster Museum in Virginia’s homepage. http://www.qmmuseum.lee.army.mil/korea/gr_korea.htm Information concerning MacArthur was found at http://ist-socrates.berkeley.edu/~korea/bigmac.html 3.b What are the answers to her questions? [2 points]

The ceremony took place on April 6, 1951. General Ridgeway was present at the dedication of the cemetery. The cemetery is in Tanggok, which is a suburb of Pusan, Korea. General Mac Arthur was relieved of his command in Korea by President Truman in March of 1951.

4. A customer who is doing sets for a school production of a play by Congreve is trying to identify a color described as ‘goaling green’ in some notes referring to an early presentation of the play. She hasn’t been able to uncover any references to such a color and she wonders if a typographical error may have been made in a transcription of the 18th century notes.

4a. What source would you suggest she consult in her ongoing quest for an answer to her problem? [7 points]

The Oxford English Dictionary

4b. Can you provide a hypothesis about what the color may be? [2 points]

You’re right, it was a typo error. The correct term is ‘ bowling green’ and refers to (OED), “ A smooth lawn or green for playing bowls upon. The time frame for this phase was around 1646. I would suggest looking for the color of fresh green grass for your school set production.

5. One of your colleagues in the corporation for whom you are the special librarian is seeking information about a database called NAPRALERT. She would like a description of what it does and is particularly interested in knowing how she can get access to it.

5.a. What resource would you check first in pursuit of this request? [7 points]

Trade/Business Directory

5.b. How can your colleague gain access to the database? [2 points]

NAPRALERT stands for Natural Products Alert and THIS database contains information on the biological, biochemical, and economic aspects of natural drugs and their constituents. You can access this database by going to http://stneasy.cas.org/html/english/login1.html

6. Your customer is trying to retrieve information about a poem that is about lying to children. He thinks it is Russian and probably dates from around 1960.

6.a. To what source would you refer this customer? [7 points]

Columbia Granger’s Index to Poetry

6.b. Can you identify any promising titles in response to his request? [2 points]

7. A customer thinks that Colin Dexter (author of the Morse mysteries that have appeared on TV) may have pseudonym. He thinks it may start with P. He wonders if you can help him explore this question.

7a. Where would you suggest he look first? [7 points]

The BGMI

7.b. Has Dexter used a pseudonym? (If not, do you have any idea how to explain what the “P” may represent?) [2 points]

He does not have a pseudonym, but his full name is Norman Colin Dexter. His editor is Jay P. Peterson, that may explain your notion about the ‘P’.

8. Your instructor’s daughter sent this e-mail last week. “When you get a chance, can you look for a publication by Reva Polatnik? She wrote an article about reproductive rights among black women, but I don't have any other information.”

8.a. Where should he look first? [7 points]

Periodical Index such as Expanded Academic Index

8.b. Can you identify any articles that seem likely candidates in response to the question? [2 points]

9. You have a customer who comes to you with the following request.

“Charles Todd uses the term "pele tower" in his novel Legacy of the Dead (c. 2000). It refers to a pile of stones, the ruins of a tower in a pasture in England. Can anyone tell me where he got this odd phrase?”

9.a. What source would you suggest he consult first? [7 points]

The Oxford English Dictionary

9.b. Can you provide any information about the term “pele”? [2 points]

Pele towers were fortified dwellings where cattle could be drawn into the ground floors, to protect them from raiders. The upper rooms were arranged for human occupation. In the 1800’s these towers were common in Great Britain.

12. One of your faculty members is trying to identify a modern name for a lake In Italy called “Lake Gigues” or "Gudgeon Lake". He has read references to this lake from the 16th century, but can find no modern reference in gazetteers, atlases, etc. He wonders if the lake still exists, or has a different name? Can anyone help with this request?

10a. What source would you suggest as a first choice? [7 points]

The Perry-Castaneda Library Map collection, specifically the Italian historical maps at http://www.lib.utexas.edu/maps/historical/italy_world_atlas_1882.jpg

10b. Can you provide any information that might be helpful to the professor (hint: this had not been answered in a completely satisfactory way on the stumpers list when I last checked) [2 points]

===============================================================

Note: Stumpers – may include misspellings etc. provided by the customer

Not every problem can necessarily be answered by items on list. At least one problem invites a web response as a 1st choice

Some of the questions ask for specific answers. I haven’t verified all the responses yet – It is possible that there is no answer available, though that’s is not my current expectation. If I can’t find an answer, I will not expect you to be able to. If you find an answer that I haven’t been able to find – extra credit!

If you detect ambiguities, ask customer for clarification

Essay Question

MOTHER GOOSE in the library! Briefly discuss at least one practical lesson that can be drawn from each of the following nursery rhymes for a librarian working with general information needs. See if you can make a connection to information in electronic form in at least one problem set -- no penalty if you don't see any. (10 points)

11. For every evil under the sun There is a remedy or there is none. If there be one seek till you find it; If there be none, never mind it.

You won’t always find an answer to every query that comes across your desk. Some questions just don’t have an answer! Do your best and then move on to the next challenge. Let go of the things you can’t control………

12. March winds and April showers Bring forth May flowers. .

In your job, you will have good/bad days. Even though you may be in a difficult situation or your clients may be rude and unappreciative, keep trying and have a positive outlook. Your efforts will be rewarded. I firmly believe in the notion of karma—put out good karma and it will always come back to you.

13. Goosey, goosey, gander,Whither dost thou wander? Upstairs and downstairs And in my lady's chamber.

Many times searching on the Internet is like going on a “ Wild Goose Chase.” Each WebPage will have various hotlinks to the next site. It seems like you are getting further and further away from your original need. You might be surprised to find the resource you were looking for is right on the shelf in front of you!

14. Pease porridge hot, Pease porridge cold,Pease porridge in the pot,Nine days old.Some like it hot,

Some like it cold,Some like it in the pot,Nine days old.

Clients have their own particular tastes when it comes to format. Some like an electronic record, while others prefer the traditional print version. Many prefer paperbacks and magazines to satisfy their needs. Be flexible and ready to serve up what they like if possible.

15. "I am a gold lock." "I am a gold key.""I am a silver lock.""I am a silver key.""I am a brass lock.""I am a brass key.""I am a don lock.""I am a don key."

Try using different variations of key words in your search. You will be surprised at how the slightest change will bring forth-different results in your search records. Combining different words will result in new answers that you may not have thought of.