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Universal DesignFor Web Applications
Wendy Chisholm & Matt MayWeb 2.0 Expo
17 September 2008
Universal Design
[T]he design of products and environments to be usable by all people, to the greatest extent possible, without the need for adaptation or specialized design.–Ron Mace
Universal Design for Web Applications. Wendy Chisholm & Matt May
ADAPTS
● Ability● Device● Age● Preference● Task● Situation
Universal Design for Web Applications. Wendy Chisholm & Matt May
Inclusive Universe 1.0
● A cloud of services and applications that ADAPTS to support an inclusive community, to the greatest extent possible, without the need for specialized design.
● “For people to share knowledge, the Web must be a universal space...” “Universality must exist along several dimensions.” TBL, pg 163
● Programmers are cheaper than lawyers; save yourself $6m
Universal Design for Web Applications. Wendy Chisholm & Matt May
Ryan Turner - http://tinyurl.com/67slpq
Mobile and Accessibility
● Technique overlap ● Mobile 2.0 - ½ the world population by 2010?● Content adaptation and user experience
– We're not saying one size fits all– We are saying one source-to-many outputs– We want to maximize every user experience
Universal Design for Web Applications. Wendy Chisholm & Matt May
Situational Disabilities
● Scenario: check email on laptop in kitchen, craft response on mobile on bus, read responses on desktop at work
● Res: 1280px -> 120px -> 1440px● dB: kitchen -> bus -> quiet office● Kinesthetic: stable -> bouncy -> stable● Light: soft -> daylight -> fluorescent● Input: trackpad -> keyboard-only -> mouse●
Universal Design for Web Applications. Wendy Chisholm & Matt May
Cognitive, Reading & Learning
●Dyslexia, ADHD, Low reading level ●ADHD - 4.4% of adults●Search engines - low-level interpretation of meaning●International or young readers
Universal Design for Web Applications. Wendy Chisholm & Matt May
Hearing
● Includes: hard of hearing, Deafness● Deafness – 421,000 in both ears● Hard of hearing – 36.4 million with “hearing
trouble”● Riding a packed train while listening through ill-
fitting earbuds● Watching TV in a pub with the sound off
Universal Design for Web Applications. Wendy Chisholm & Matt May
Movement
●Paralysis, tremor, missing or loss of limb, weakness●2.5 million can't “grasp or handle small objects”●With an iPhone, your 40-80 pixel finger has difficulty accurately selecting 20 pixel links●Texting while walking or bouncing
Universal Design for Web Applications. Wendy Chisholm & Matt May
Vision
●Low vision, blindness, color blindness●14.1 million people with “vision trouble” (includes colorblindness)●1.3 million people are legally blind●Screen magnification on an iPhone/iPod touch●Contrast lost while using LCD outdoors●“Google is a deaf-blind user...with millions of friends and dollars to spend.”
Universal Design for Web Applications. Wendy Chisholm & Matt May
The people who brought you...
●Speech recognition●Speech synthesis●Closed captioning●On-screen keyboards●Alt text and title●Find as you type●Curb cuts
Universal Design for Web Applications. Wendy Chisholm & Matt May
Demos/Examples
●Captioning demo●Mac OS screen magnification●Free screen readers–NVDA (Win XP)–Orca (Linux)–VoiceOver (OS X)●On-screen keyboards - iPhone●Speech recognition
Universal Design for Web Applications. Wendy Chisholm & Matt May
Framework
●Key concepts that increase accessibility, basic mobile access, and some SEO benefits●WCAG 2.0, MWBP 1.0, principles of UD
– W3C Web Content Accessibility Guidelineshttp://www.w3.org/TR/WCAG20
– W3C Mobile Web Best Practiceshttp://www.w3.org/TR/MWBP10
– Universal Design http://en.wikipedia.org/wiki/Universal_design
Universal Design for Web Applications. Wendy Chisholm & Matt May
A well-rounded approach
●Valid, semantic HTML●CSS●Unobtrusive script●Accessibility APIs
● Ajax/ARIA, ● Flash/IAccessible2, ● Silverlight/UIA
Universal Design for Web Applications. Wendy Chisholm & Matt May
Accessibility APIs
● IAccessible2– Linux Foundation project– Extends MSAA on Windows– Support on Linux, Mac OS X– Enables DHTML/Ajax on assistive technology
● MSAA (Microsoft Active Accessibility)– Windows 95==broadly supported– IAccessible (basis for IA2)
Universal Design for Web Applications. Wendy Chisholm & Matt May
APIs, cont.
● UIA (User Interface Automation)– Windows Vista– Windows Presentation Framework/Silverlight
Universal Design for Web Applications. Wendy Chisholm & Matt May
Software accessibility basics
●Keyboard operation – e.g. CSS :hover, :focus, :active– e.g. onmouseover(), onclick()
●Notification of changes ●Role and state of UI components●Names and labels for UI components
Universal Design for Web Applications. Wendy Chisholm & Matt May
Ajax
● Accessibility issues– Assistive technologies not notified of changes – Roles and states of custom components not
identified.● Degrade gracefully
– Allow simple HTTP logins– Allow access to the same content using other
means● Directly accessible Ajax
Universal Design for Web Applications. Wendy Chisholm & Matt May
WAI-ARIA
● Direct accessibility● Live regions, roles, states● Maps IAccessible2 to Ajax● Support being built into Mozilla, Dojo, JAWS
and other products● http://www.w3.org/WAI/intro/aria.php
Universal Design for Web Applications. Wendy Chisholm & Matt May
WAI-ARIA example
● <ul role="menubar"><li role="menuitem”><a href="...">About BCC ></a><li role="menuitem”><a href="...">Classes ></a> <ul role="menu"> <li role="menuitem"><a href="...">Class Schedules</a></li> <li role="menuitem"><a href="...">Course Catalog</a></li>
● ... </ul>● All links are “real”
Universal Design for Web Applications. Wendy Chisholm & Matt May
Flash/Flex
●Most accessibility exposed via ActionScript●Flash Player supports MSAA●Flash 9 components support accessibility●Flex
– 26 Flex components support accessibility– Components can implement MSAA themselves via
ActionScript
Universal Design for Web Applications. Wendy Chisholm & Matt May
Misc Other Things
● CMS Templates (e.g. WordPress)● User-generated Content/Metadata (e.g. Flickr)● APIs (e.g. Digg)
Universal Design for Web Applications. Wendy Chisholm & Matt May
No silver bullets
●Automated tools are only as good as their users●Policy puts the focus in the wrong place●CMSs and app frameworks may introduce their own problems●Make it easy for your people to do the right thing
Universal Design for Web Applications. Wendy Chisholm & Matt May
Tool highlights
● Web Accessibility Toolbar● Firebug● W3C Validation Tools (HTML, CSS, MobileOK)● Browsers (Opera “small screen” view)
– Know the accessibility features in each, e.g. know how to navigate via keyboard
● System accessibility (mag, high contrast)
Universal Design for Web Applications. Wendy Chisholm & Matt May
For more info
Universal Design for Web Applications. Wendy Chisholm & Matt May
Thank you!
Universal Design for Web Applications. Wendy Chisholm & Matt May
Questions?
Wendy Chisholm● [email protected]● friendfeed.com/wendycMatt May● [email protected]● twitter.com/mattmay● bestkungfu.com
Universal Design for Web Applications. Wendy Chisholm & Matt May