annual report 2009/10

LIVE UNITED

Connecting Caring Peopleto Improve Lives

and Shape a Better Community

PO Box 5969 * Bend, OR 97708 * (541) 389-6507 * www.deschutesunitedway.org

TABLE OF CONTENTS

Since 1953, United Way of Deschutes County has been helping people in our community to improve their lives and build a better community by tapping into the caring power of people and organizations. United Way systematically identifi es unmet needs and critical issues, and brings together people and resources to address them. With the help of corporate, employee and individual donations, United Way touches one-in-three people in our community each year through programs that focus on our most urgent human service needs: helping kids get a great start in life, keeping youth on track for success, meeting basic needs of individuals and families, and keeping children and families safe from violence and abuse.

The United Way of Deschutes County is separately incorporated and independently governed by a local board of community leaders and volunteers.

About the United Way of Deschutes County

Impact: Safe from Violence and Abuse .... 6Impact: Youth on Track ............................. 7 Impact: Great Start ................................... 8Impact: Basic Needs ................................. 9Financial Statements ................................ 10

Corporate Cornerstone ... 3Special Events ................. 42-1-1................................ 5 Days of Caring ................. 5

To learn more visit www.deschutesunitedway.org

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LIVE UNITED.

When we reach out a hand to oneWe infl uence the condition of all.

That’s what it means to

2009 Board of Directors

Rick Bailey*

Bill Baker*

Jerry Bass*

Cyndy Cook

Peter Hall

Tom Hebner

Sally Heise

Brad Henry

Lisa Ihander*

Jinnifer Jeresek*

Ken Johnson

Jeff Ludeman*

Dennis Luke

Barry Maroni

Alissa Maxwell

Sue Meyer

Pam Mjor

Paul Morton

Sally Morton*

Michael Oman

Sheri Pendergraft

Jim Ritzenthaler

David Rosell

Martha Saunders

Yesenia Sharp

Bob Shaw

Craig Smith*

Ray Spreier

Katherine Stenkamp

Katy Vitcovich

Mark Withrow

Stuart Woolley

*Offi cers

United Way of Deschutes County Staff

Ken Wilhelm, Executive Director

Jane Wendell, Director of Finance & Administration

Terianne Petzold, Director of Campaign & Marketing

Gwenn Levine, Director of Community Impact & Information Systems

Mike Jacobs, Director of Planned Gifts

Campaign Chair 09/10

Tami MacLeod

From the Director:United Way of Deschutes County entered the 2009-2010 year like many of you, with more than a little trepidation. The national economy was a mess; and the local one even worse. We had just completed a campaign that raised $250,000 less than the preceding one. At the same time, the need for United Way

funding was greater than ever as our partner agencies struggled to meet the extra demands placed on them as more and more people had to reach out for help, many for the fi rst time.

Now, looking back on the year, I’d have to say that things are looking better. We didn’t accomplish everything that we wanted to this year, but it turned out much better than our worst fears. We certainly didn’t have any trouble making the case that the community needed our help. People in a position to contribute did so generously. Some, while not able to contribute as they had in the past, chose to volunteer their time instead. Our annual fund raising campaign, enriched with the Live United call to action, provided people with a concrete way to actually do something productive about the situation rather than just rolling with the punches.

So we close the year with a much different attitude than we entered it, with renewed confi dence that working together, united in our caring for this community and each other, we can meet the challenges that lie ahead of us in the year to come.

Ken WilhelmExecutive Director

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Ken Wilhelm

Imagine the power in saying “100% of your United Way contribution

goes directly to help people in our community.”

Leadership and the Corporate Cornerstone ProgramBehind every United Way contribution is a very personal, very powerful commitment to the common good. Business leaders have the ability to improve lives and strengthen our community in strategic, meaningful ways.

The Corporate Cornerstone Program affords corporations, foundations and small businesses the opportunity to direct their annual gift to underwriting the United Way of Deschutes County’s operating costs, which in turn provides individual donors the opportunity to maximize their contribution to programs that help change lives in our community.

Bob Thomas Car CompanyBryant, Lovlien & Jarvis, P.C.COAR

Karnopp Petersen LLPmacy*sNewport Avenue Market

Horizon Broadcasting GroupNewsChannel 21

The BulletinCascade Business NewsGood Morning Central Oregon

Media Partners 09/10The Redmond SpokesmanThe Sunriver Scene

Pepsi-Cola Company of BendRobberson Ford MazdaSELCO Community Credit UnionSouth Valley Bank & Trust

Special Events Help Raise Funds for our Community

United Way Charity Golf Classic

Presented by Sunriver Resort - Crosswater Club: In 2009 Sunriver Resort established the United Way Charity Golf Classic. All proceeds from the event go to support the United Way. During its fi rst year the event raised more than $22,000!

ADVOCATEAdvocacy is about lending your voice where and when it’s needed. Most advocates will tell you that the process of learning and understanding what they support has changed their lives in many ways. Imagine the difference you can make by applying your talent to help change the world around you.

GIVEWhether you choose payroll deduction or send in a check once a year, giving is a personal choice. Give $1 or give $1,000; give 10% or 100%. Only you can make the decision about what level of giving fi ts your circumstances. Whatever you give, remember that it’s an investment in the future of the community in which you live.

VOLUNTEER Time is priceless and the most valuable gift you can share. A moment of your time can result in a smile or a hug, a life changed, or a glimpse of hope. Every volunteer discovers that the reward exceeds the effort. The life you change may very well be your own.

YOUR CONTRIBUTION MATTERSLast year United Way of Deschutes County donors helped provide

84,360 points of service to those in need in our community.

LIVE UNITED

Mt. Bachelor Charity Ski Weeks

In 2010, Mt. Bachelor’s Charity Ski Weeks raised $95,000 for Central Oregon non-profi ts. The United Way of Deschutes County is honored to be one of the ten recipients of this year’s contribution having received $14,275 in support. In the fi rst two years of the innovative program that allows thousands of local skiers and riders to ski for $25 and have that $25 go to the charity of their choice, $165,750 has been raised and donated by Mt. Bachelor.

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United Way of Deschutes County Funded Programs and Partners

Days of CaringDays of Caring is a county-wide effort matching local businesses with non-profi t agencies for a day of community service.

Days of Caring provides an opportunity for non-profi ts to select projects that need helping hands, which, in turn, provides

an opportunity for community volunteers to learn more about the agencies and their programs. Past projects have included landscaping, graffi ti removal, playground installation, dog washing and indoor-outdoor painting.

This year the 14th Annual Days of Caring event supported 58 community service projects and nearly 800 volunteers, who shared their time and talents with those agencies that needed help in our community.

It’s a lot of fun, a lot of work, and a lot of caring!

2-1-1 is an easy to remember FCC-assigned phone number that connects callers with a skilled information and referral specialist trained to provide information on a broad range of services, including: health care, food banks, after-school programs, affordable housing, childcare, education,

elderly care, rent assistance, and literacy and job training. The service is available locally to Crook, Deschutes & Jefferson counties, and the Warm Springs Reservation.

During its fi rst year CO211responded to 6,288 calls• supported 5,206 online searches of the database• developed the 150 page printed directory, Central Oregon Directory of Community • Resources, which was made available both in print and online

The most frequently requested services from callers were: food/meals, housing/utilities, medical needs and income support/assistance.

Through the generosity of our donors, the United Way of Deschutes County is able to fund health and human service organizations that have proven their ability to help make critical and lasting changes in our community. From basic needs to specialized care, these agencies provide services to one-in-three residents of Deschutes County each year. These organizations are required to follow quality standards to ensure that they provide the most effective services resulting in the most successful outcomes. The next four pages identify our funded partners and programs and the impact of your gift to the United Way of Deschutes County.

About our Funded Partner Agencies

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SAFE FROM VIOLENCE AND ABUSE 6

A 7-year-old girl who is receiving therapy through the KIDS Center made a break-through when she was asked to draw her ‘safe place’. She thought awhile and then began to draw a picture, complete with a butterfl y, a house with a fuchsia door (the same color as KIDS Center logo sign), a large yellow sun, all labeled as ‘Kid’s Sinter’. When asked about her picture, she said simply that the KIDS Center is her safe place as her heart heals.

Healing Hearts

This healing story had its start at a United Way funded agency.

SAFE FROM VIOLENCE & ABUSE

KEEPING FAMILIES SAFE, PROTECTING OUR MOST

VULNERABLE CITIZENS, REDUCING ISOLATION AND PROVIDING RESOURCES FOR VICTIMS.

12,957 POINTS OF SERVICE PROVIDED

United Way Funded Partners

CASA of Central Oregon Hospice of Redmond and Sisters Interfaith Volunteer Caregivers

KIDS Center MountainStar Family Relief Nursery

Partners in CareSaving Grace

United Senior Citizens of Bend

Your donation of $10 a week can provide child abuse prevention services for a child for a year.

Seventeen years ago in Anchorage, Alaska a mother abandoned her son. That son, Brandon, found himself in the care of his father, a kind-hearted man who was homeless and alcoholic. Brandon and his dad moved to Portland, Oregon where they bounced from shelter to shelter, occasionally staying with friends or relatives. Brandon was intelligent, athletic, and charming, but predictably, he struggled. Brandon was never able to consistently attend school and often he was left alone for days or weeks at a time. At the age of fourteen

Brandon and some friends were involved in a fi ght, and Brandon was arrested. That poor behavioral choice was actually the fi rst step in Brandons’ involvement with Cascade Youth and Family Center and its transitional living program, the LOFT. (Living Options For Teens).

Brandon is currently enrolled in high school. He carries a cumulative GPA of 3.6. Brandon participated in track and fi eld for the fi rst time this year. He excelled and ran at State with his Varsity 4X4 relay team. He is also participating on the football team this fall. He has developed a network of friends and peers who are positive and accepting. Brandon has participated with the Commission on Children and Families Juvenile Crime Prevention Task Force and leads the Youth Advisory Council at the LOFT. Brandon is currently exploring his options for college.

This individual empowerment story had its start through a United Way funded Program, the LOFT.

YOUTH ON TRACK FOR SUCCESS7

YOUTH ON TRACK FOR SUCCESS

TEACHING YOUTH THE SKILLS THEY NEED TO MAKE SMART CHOICES,

AND BECOME RESPONSIBLE CARING MEMBERS OF OUR COMMUNITY.

7,549 POINTS OF SERVICE PROVIDED

United Way Funded Partners

Boy Scouts—Fremont District Boys & Girls Clubs of Central Oregon

Camp Fire—C.O. Council Cascade Youth & Family Center—The Loft

Girl Scouts—C.O. Service Center

Personal Growth

Your donation of $10 per week can provide 20 nights of emergency shelter for a homeless/throw-away youth.

GREAT START IN LIFE

A single father of three brought his two youngest children to multiple screenings in Bend. “Every Child Every Year” applies greatly to this family. Through the struggles of being a single dad and having a limited income, he found himself with two small children having several concerns, including development, behavior and speech. With the help of our volunteers and the resources we refer to in the community, both of the children were enrolled in MountainStar Family Relief Nursery, Head Start and Early Intervention.

After being rescreened once a year for the last three years, the children are now thriving in their environments at home and in their specifi c programs. The older boy has successfully ‘graduated’ from MountainStar and has seen great improvements from the Early Childhood Special Education program. His younger sister is currently enrolled in Mt. Star and her behavioral and social skills have blossomed. With the help of Head Start and their home visits, the family as a whole has now learned better communication skills, as well as family activities that help the development of the children. With the help of the oldest sister, now 15, most meals are eaten as a family, shared at their kitchen table. The four of them sit down daily to enjoy each other’s company. Their meals have become more nutritional and the open dialogue has started a new tradition of sharing something exciting about each person’s day.

This family empowerment story had its start at a United Way funded Healthy Beginnings screening.

Family Empowerment GREAT STARTREDUCING THE NUMBER OF BABIES BORN WITH LOW BIRTH WEIGHT,

PROMOTING HEALTHY DEVELOPMENT AND IDENTIFYING DELAYS

IN CHILDREN.

2,077 POINTS OF SERVICE PROVIDED

United Way Funded Partners

Family Resource Center Grandma’s House

Healthy Beginnings HealthyStart Prenatal Services

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Your donation of $5 per week can provide dental and health supplies for both screening stations for the entire year.

MEETING BASIC NEEDS

United Way Funded Partners

Bend’s Community CenterBethlehem InnC.O. Council on Aging (COCOA) C.O. Resources for Indep. Living (CORIL) Friends in Service to Humanity (FISH) Latino Community AssociationNeighborImpact Red Cross/OR Mtn. River Chapter Salvation Army

MEETING BASIC NEEDS

61,777 points of service provided

FEEDING THE HUNGRY, HOUSING THE HOMELESS,

INCREASING SELF-SUFFICIENCY AND FINDING ACCESS TO JOBS,

HOUSING & TREATMENT.

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Aaron fi rst made contact with Neighborimpact while residing in a homeless shelter with his 6-year-old daughter, Shirley.

Aaron had left a domestic violence situation in another state and was trying to get his life back together with a fresh start. Aaron began volunteering for Neighborimpact on a time-sensitive project and did an excellent job. Case management staff started working with him on potential housing opportunities and he and his child received a subsidy from one of the long-term rental assistance programs. We were able to provide some start-up furniture items for his new apartment and assisted in getting Shirley enrolled in school.

Through WorkSource, Aaron is currently placed at a local animal shelter and has been offered a position there beginning in October. Meanwhile, Neighborimpact provides ongoing case management support to him.

Through his own determination and commitment, Aaron has stabilized his life and provided a safe and secure home for Shirley.

This family empowerment story had its start through a United Way funded NeighborImpact Program.

Finding Self-Suffi ciency

Your donation of $5 per week can provide 35 emergency food boxes providing 3 meals each day for 3 days for a family of 4.

A Look at the Numbers

7,549 Youth on Track for Success

2,077 Great Start in Life

12,957 Safe from Violence & Abuse

61,777 MeetingBasic Needs

Revenue: $1,314,600

Reported Number Served

Condensed Combined Statement of Financial Position ASSETS Cash and cash equivalents $275,000 Pledges receivable, net $321,900 Prepaid expenses $8,800 Investments $246,800 Property and equipment, net $7,500

Total Assets $860,000 LIABILITIES AND NET ASSETS Current Liabilities $291,400 Net Assets $568,600

Total Liabilities and Net Assets $860,000 Condensed Combined Statement of Activities PUBLIC SUPPORT AND REVENUE Public Support United Way campaign results $1,286,300 Provision for uncollectible pledges $(70,000) Net campaign revenue $1,216,300 Donations for 2-1-1 Central Oregon $84,500 Total Public Support $1,300,800 Interest income and administrative fees $13,800

Total Public Support and Other Revenue $1,314,600 DISTRIBUTIONS, ALLOCATIONS AND EXPENSES Program services Allocations to partner agencies $523,200 Donor designations to partner agencies $104,300 Grants and other distributions $162,600 Donor designations to other agencies $245,500

Total Program Services $1,035,600 Support services Management and general $216,200 Fundraising $68,000 Total Support Services $284,200

Total Distributions, Allocations and Expenses $1,319,800 Change in net assets $(5,200)Net assets, beginning of year $586,500 Net assets, end of year $581,300

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5% Fundraising

16% Management & General

79% Program Services

Where the Money Goes

In addition to services provided through funds raised from donors like you, the United Way of Deschutes County administers the federally funded Emergency Food and Shelter Program. In calendar year 2009 Deschutes County programs received two awards totaling $213,184. The EFSP funds helped to expand and supplement emergency food and shelter services. The program delivered 132,700 points of service (meals, food boxes, rent/mortgage assistance, etc.) to people in need in Deschutes County. *These services are not included in the above numbers.

Where the Money Comes From

28% Individuals

52% Workplace 20% Corporations

*Preliminary Numbers FYE 6/30/10, Pending 2010 Audit Adjustments

Everyday, your gift to the United Way of Deschutes County helps

A homeless child receive shelter, clothes and counseling•

A disabled man live in his own apartment and do meaningful work in the community•

An abused mother and her child sleep soundly in the safety of a shelter•

Senior citizens retain their independence because hot, nutritious meals are delivered to their homes•

Change lives, and strengthen our community•

United Way of Deschutes CountyPO Box 5969

Bend, OR 97708(541) 389-6507

www.deschutesunitedway.org

Leah Valentine Hill Photography

annual report 2009/10