Is your organisation in control?ClientManagementDelivery TeamsSupport GroupsVendorsMr. Kilaru Harsha Vardhan Asst. professor Chemical Engineering DepartmentDefining Management Working with and through individuals, groups, and other resources to accomplish organizational goals and objectives A process of designing and maintaining an environment in which individuals, working together in groups accomplish effectively organizational goalsThe Organisation Specialisation Hierarchy of authority Increasing size Greater complexity Greater complexity What does a manager do? Plans Organises Motivates Communicates Communicates Directs and co-ordinates ControlsThe Functions of Management7-2Managers ManagersPlanningactivities toachieve theorganization'sobjectivesOrganizingresources andactivities toachieve theorganizationsobjectivesStaffingtheorganizationwith qualifiedpeopleDirectingemployeesactivitiestowardachievementof objectivesControllingtheorganizationsactivitiesto keep iton coursePlanning Defined A systematic process of reaching a desired state by establishing goals and formulating strategies to achieve them themPlanning Planning involves selecting missions and objectives and the actions to achieve them. Planning precedes any other Planning precedes any other managerial function Plans need to be made utilizing the least of the resources. Planning is required in each and every jobDetermining planning premisesEstablish objectivesDevelop StrategiesEstablish policiesDevelop program for Coordinate How does a manager Plan?Develop program for accomplishmentsEstablish schedules and budgetsEstablish proceduresIdentify potential problemsDevelop preventive &/or contingent actionCoordinate throughout the planningTypes of Plans7-3OperationalPlansSpecify actions toachieve tactical plans(very short-term)TacticalPlansStrategicPlansDesigned to implementstrategic objectives(usually one year or less)Establish long-rangeobjectivesAdvantages of Planning Better coordination More efficient control of operation Easier delegation More economical use Better decision makingPlanning Decisions Anticipates the future, sets goals and objectives and identifies the actions necessary for the organization to attain these goals and objectives Determining where you want to go and how and when youre going to get there It involves specifying a target, a path or route to be followed and a time schedule for achieving that targetWhat is organising and its importance ?Organising Defined The process of structuring and coordinating an organizations resources to carry out the strategies formulated in the planning phaseformulated in the planning phase effectively and efficiently Stated simply, determining what needs to be done and who is to do itOrganising ProcessStep:1Division Step: 2CoordinationStep: 4Flow of informationStep: 3Control of tasksWithin Organising we have Division of work Line and staff Levels of authority Organisation charts Organisation charts Decentralisation Job description StaffingStaffing is defined as filling and keepingfilled positionsin theorganisation structurethrough :1.Identifying work force requirements2.Recruiting, selecting, placing3.Induction and Orientation4.Training/developing5.Promoting,appraising,planning thecareers, compensating6.To accomplish their tasks efficientlyand effectively.Directing Defined The process of directing and motivating all involved parties to help achieve the organizations goals effectively and efficiently effectively and efficientlyGuidelines on Directing Do not make it a struggle for power Avoid an offhand manner Watch out for your words Do not assume that the worker understands Be sure to get feedback right awayGuidelines on Directing Do not give too many orders Provide just enough detail Watch out for conflictinginstructions instructions Do not choose only the willingworker Try not to pick on anyone ABOVE all do not play the BIGSHOTControlling Defined The process of monitoring activities to ensure they are being accomplished as planned and of correcting any significant deviations correcting any significant deviationsControlling Controlling is the measurement andcorrection of performance in orderto make sure that enterprise to make sure that enterpriseobjectives and the plans devised toattain them are accomplished. Planning and Controlling are closelyrelated.Controlling Process Establish Performance standards Monitor actual Monitor actual performance Measure performance Correct deviations from standardsControlling Techniques Budget Statistical Data Reports and Analysis Analysis Time Budgeting Program Procedural Planning & Control.Controlling Decisions Evaluates the performance of an organization and its units to see whether the organization is progressing in the desired direction,progressing in the desired direction, and taking corrective action when and where necessary Making sure what you want to happen does indeed happen!Controlling Decisions (..contd.) THE QUALITY AND QUANITY OF CONTROLLING DECISIONS DEPENDS A GREAT DEAL ON THE QUALITY OF PREVIOUSLY MADE PLANNING,PREVIOUSLY MADE PLANNING, ORGANIZING AND DIRECTING DECISIONS The better the planning, organizing and directing, the better will be controlling!The Well Balanced OrganisationIn conclusionall else fails then..Decision-making Set boundaries and limitations Define objectives Recognise limitations Varies from company to company Varies from company to companyHow does a manager get work done? Allocate and co-ordinate work Delegate responsibility (giving details of what needs to be done) Communication Communication Co-operation and encouraging participation MotivationWhat qualities does a manager need? Judgment Initiative Integrity Energy Foresight Fairness Ambition Emotional stability Co-operation Objectivity Foresight Decisiveness Dependability Fortune (American business journal) Objectivity Human Relations skillsQualities of a good manager?A good manager = A good leaderEdward and Townsend (1958)Qualities of a good manager (..contd.) Strength and willingness to work hard Perseverance and determination An understanding of the market An understanding of the market place and finances Audacity and willingness to take risks Ability to inspire enthusiasm and co-operation Toughness