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    Unit - III

    Semester - II

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    Planning and execution of the activities that use

    workers, energy, information, and equipment to

    convert raw materials into finished products

    Delivering products with the desired functions,

    aesthetics, and quality to the customers at right time

    and with minimum cost

    MAPCON Technologies is the supplier of the Best Maintenance ManagementSoftware and Preventative Maintenance Software for industry & facilities.

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    Production Activity and Information Flows

    Fabrication

    Plant

    AssemblyPlant

    Distribution

    Center

    Retailer

    Forecasting

    Strategic Planning

    Aggregate Production

    Planning

    Disaggregation

    Production Scheduling

    Shop Floor Control

    Administrative Functions

    (Purchasing, Payroll,

    Finance, Accounting)

    Marketing

    Product Design

    Process Planning

    Manufacturing Support

    (Facilities Planning,

    Tool Management,

    Quality Control,

    Maintenance)

    a) Product Flow b) Decision Hierarchy c) Support Functions

    Raw Material

    Customer

    Finished

    Products

    Production-planning decisions typically made in a hierarchical manner:

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    Production System Decision HierarchyInputs Process Outputs Length of

    Planning

    Horizon

    Long Range Economic Forecasts Financial Choices

    StrategicPlanning

    Operating Facilities Product Line (Families)

    Technologies

    Years

    Processing

    Technologies/Efficiency

    Medium Range Product

    Family Forecasts

    Machine Schedules

    Aggregate

    Production

    Planning

    Production Level

    Workforce Level

    Family Inventories

    Months

    Production Levels

    Workforce Levels

    Current Inventory Status

    Changeover Times and Costs

    Item Forecasts

    Disaggregation Master Production

    Schedule (MPS) - Final

    Assembly by item

    Item Inventories

    Weeks

    Bill of Materials

    Process Plans

    Production

    Scheduling

    Job Priorities

    Order Releases

    Machine Schedules

    Days-Shift

    Labor Status

    Machine Status

    Job Priorities

    Order Releases

    Machine Schedules

    Shop Floor

    Control

    Machine Priorities

    Job Status

    Labor Reporting

    Material Handling Tasks

    Load/Prices/Unload

    Authorization

    Real Time

    Minutes

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    HighProfitability

    Low

    Costs

    Low Unit

    Costs

    High

    Throughput

    Less

    Variability

    High

    Utilization

    Low

    Inventory

    Quality

    Product

    High

    Sales

    Many

    products

    Fast

    Response

    More

    Variability

    High

    Inventory

    Low

    Utilization

    Short

    Cycle Times

    High Customer

    Service

    Production Objectives

    Throughput is the movement of inputs and outputs through a production process

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    A typical aggregated plan states the level of major product families to be produced monthly

    over the next year

    Workforce levels,

    Overtime levels,

    Inventory levels

    Objective:Generate a long-term production plan that establishes a rough product mix,anticipates bottlenecks, and is consistent with capacity and workforce plans.

    Issues:

    Aggregation: product families and time periods must be set appropriately for the

    environment.

    Coordination: AP is the link between the high level functions of

    forecasting/capacity planning and intermediate level functions of MRP, inventory

    control, and scheduling.

    Anticipating Execution: AP is virtually always done deterministically, while

    production is carried out in a stochastic environment.

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    There are four basic types of production systems:

    1. Process

    2. Product

    3. Cellular

    4. Fixed positions

    Layout Goals

    Use space efficiently

    Efficient personnel movement

    Maximum equipment utilization

    Convenient / safe work environment

    Simplify repair / maintenance

    Smooth flow of work

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    Products, Processes, and Layouts

    Make-to-stock

    standardized

    commodities

    Continuous

    process industries

    repetitive mfg

    Product Layout

    Assemble-to-order

    modular

    Hybrid, FMS,

    CAM, CIMCellular Layout

    Job-Shop(Intermittent) Process Layout

    Engineer-to-order

    one-of-kind

    Special Project Fixed Position

    PRODUCTS PROCESSES LAYOUTS

    Make-to-Ordercustom

    low volume,

    low variety

    low volume,

    high variety

    low volume,

    medium variety

    high volume,

    low variety

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    Product Process Matrix

    Process Type High variety Low variety

    Job Shop Appliance repairEmergency room

    Batch Commercial bakeryClassroom Lecture

    Repetitive Automotive assemblyAutomatic carwash

    Continuous

    (flow)

    Oil refinery

    Water purification

    Dimension Job Shop Batch Repetitive Continuous

    Job variety Very High Moderate Low Very low

    Process flexibility Very High Moderate Low Very low

    Unit cost Very High Moderate Low Very low

    Volume of output Very low Low High Very high

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    Layout: the configuration of departments, work centers, and equipment,Whose design involves particular emphasis on movement of work (customers or

    materials) through the system

    Importance of layout Requires substantial investments of money and effort Involves long-term commitments Has significant impact on cost and efficiency of short-term operations

    Layout

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    The Need for Layout Design

    Changes in

    Environmental or other

    legal requirements

    Changes in volume of output or mix

    of products

    Changes in methods

    and equipment

    Morale problems

    Inefficient operations

    For Example:High Cost

    Bottlenecks

    Changes in the design

    of products or services

    The introduction of newproducts or services

    Accidents

    Safety hazards

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    Types of Layouts

    1. Product / Line Layout

    Layout that uses standardized processing operations to achieve smooth, rapid, high-

    volume flow. Eg. Auto plants, cafeterias

    2. Process / Functional Layout

    Layout that can handle varied processing requirements.

    Eg. Tool and die shops, university departments

    3. Fixed Position / Location LayoutLayout in which the product or project remains stationary, and workers, materials, and

    equipment are moved as needed. Example: buildings, dams, power plants

    4. Group Layouts / Cellular Layout

    5. Combination / Hybrid Layout

    It is a combination of product & process layout with an emphasis on eitherExample: hospital: process and fixed position.

    1. Manufacturing Units

    Plant Layout can be classified into Three Categories.1.Manufacturing Unit

    2. Traders

    3. Service Establishments

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    Types of Layouts 1. Product / Line layout

    Advantages

    High volume

    Low unit cost Low labor skill needed

    Low material handling

    High efficiency and utilization

    Simple routing and scheduling

    Simple to track and control

    Disadvantages

    Lacks flexibility

    Volume, design, mix

    Boring for labor Low motivation

    Low worker enrichment

    Can not accommodate partial shut

    downs/breakdowns

    Individual incentive plans are not possible

    Product layout sets up production equipment along a product-flow line, and the work

    in process moves along this line past workstations.

    Efficiently produces large numbers of similar items.

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    A U-Shaped Production Line

    Advantage: more compact, increased communication facilitating team work, minimize the material handling

    Types of Layouts 1. Product / Line layout

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    Process layout groups machinery and equipment according to their functions.

    Facilitates production of a variety of nonstandard items in relatively small batches.

    Examples: Supermarkets, job-shops, hospitals

    Types of Layouts 2. Process / Functional layout

    Requirements:1. List of departments: Shape requirements2. Projection of work flows: One way vs. two way: Packaging and final assembly.3. Distance between locations: One way vs. two way: Conveyors, Elevators.4. Amount of money to be invested5. List of special considerations: Technical, Environmental requirements

    Designing Process Layouts

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    Process Layout - work travels to dedicated process centers

    Milling

    Assembly

    & TestGrinding

    Drilling Plating

    Types of Layouts 2. Process / Functional layout

    Advantages of processlayout Better utilization of

    machines can result;consequently, fewermachines are required. A high degree of

    flexibility exists relative toequipment or manpowerallocation for specifictasks. Comparatively low

    investment in machinesis required. The diversity of tasks

    offers a more interestingand satisfying occupationfor the operator. Specialized supervision is

    possible.

    Disadvantages of process layout Since longer flow lines usually result, material

    handling is more expensive. Production planning and control systems are

    more involved. Total production time is usually longer. Comparatively large amounts of in-process

    inventory result. Space and capital tied up by work in process. Because of diversity of the jobs in specialized

    departments, higher grades of skills are required.

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    Product or Process Make your pick

    A

    B

    A

    B

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    Workers

    Inventory

    Storage space

    Material handling

    Aisles

    Scheduling

    Layout decision

    Goal

    Advantage

    l Limited skills

    l Low in-process, high

    finished goods

    l Small

    l Fixed path (conveyor)

    l Narrow

    l Line balancing (Easier)

    l In-line, U-type

    l Equalize work at eachstation

    l Efficiency

    Process

    Comparison of Product and Process Layouts

    l High skills

    l High in-process, low

    finished goods

    l Large

    l Variable path (forklift)

    l Wide

    l Dynamic (More difficult)

    l Functional

    l Minimize material handlingcost

    l Flexibility

    Product

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    A fixed-position layout places the product in one spot, and workers, materials, and

    equipment come to it.

    Types of Layouts 3. Fixed-Position / Location Layout

    Fixed Position Layout

    e.g. Shipbuilding

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    Types of Layouts 3. Fixed-Position / Location Layout

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    Advantages:

    Material movement is reduced.

    Promotes job enlargement by allowing

    individuals or teams to perform the whole

    job.

    Continuity of operations and responsibility

    results from team.

    Highly flexible; can accommodate changes

    in product design, product mix, and

    production volume.

    Independence of production centers allows

    scheduling to achieve minimum total

    production time.

    Limitations:

    Increased movement ofpersonnel and equipment.

    Equipment duplication may

    occur.

    Higher skill requirements for

    personnel.

    General supervision required.

    Cumbersome and costly

    positioning of material and

    machinery.

    Low equipment utilization.

    Types of Layouts 3. Fixed-Position / Location Layout

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    In cellular manufacturing layout the

    arrangement of a facility so thatequipment Used to make similar parts

    or families of parts is grouped together

    The group of equipment is

    called cell

    The arrangement of cells is

    called a cellular Layout

    1

    5

    2

    4

    3

    1

    Cell 1211 3 Cell 3

    Cell 2 Cell 4

    Types of Layouts 4. Group / Cellular Layout

    A Group of Parts

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    Types of Layouts 4. Group / Cellular Layout

    Advantages of group layout: Increased machine utilization.

    Team attitude and job enlargement

    tend to occur.

    Compromise between product layout

    and process layout, with associated

    advantages.

    Supports the use of general purpose

    equipment.

    Shorter travel distances and smoother

    flow lines than for process layout.

    Limitations of group layout: General supervision required.

    Higher skill levels required of employees

    than for product layout.

    Compromise between product and processlayout, with associated disadvantages.

    Depends on balanced material flow through

    the cell; otherwise, buffers and work-in-

    process storage are required.

    Lower machine utilization than for process

    layout.

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    The application of the principles of product layout, process layout or fixed location

    layout in their strict meanings is difficult to come across. A combination of the

    product and process layouts, with an emphasis on either, is noticed in mostindustrial establishments. Plants are never laid out either pure form. It is possible to

    have both types of layout in an efficiency combined form if the products

    manufactured are somewhat similar and not complex.

    Types of Layouts 5. Combined / Hybrid Layout

    F.P= Forging Press

    G.C= Gear Cutting Machine

    H.T=Heat Treatment FurnaceG.G=Gear Grinding Machine

    http://2.bp.blogspot.com/_YI-kuBJKufE/TH4_1Xs44uI/AAAAAAAAATc/QNvYzDv1uwc/s1600/Layout1.jpg
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    Product Volume and Variety

    Product

    Layouts

    Fixed

    PositionLayouts Mixed Layouts Process Layouts

    Quantity

    Number of Different Products

    Cellular

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    Customer-oriented layout arranges facilities to enhance the interactions between

    customers and a service.

    Types of Layouts 6. Customer Oriented Layout

    Service organizations

    must decide

    appropriate layouts for

    their productionprocesses. Banks,

    libraries and

    universities use a form

    of process layouts but

    high-interactionprocesses in the service

    industry are commonly

    called customer-

    oriented layouts.

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    A Flow Line for Production or Service

    Used for Repetitive or Continuous Processing

    Raw

    materials

    or customer

    Finished

    itemStation

    2

    Station

    3

    Station

    4

    Material

    and/or

    labor

    Station

    1

    Material

    and/or

    labor

    Material

    and/or

    labor

    Material

    and/or

    labor

    Types of Layouts 7. Service Layouts

    Warehouse and storage layouts

    Issue: Frequency of orders

    Retail layouts

    Issue: Traffic patterns and traffic flowsOffice layouts

    Issue: Information transfer, openness

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    32

    Facility layoutProcess terminology

    Cycle time: Average time between completions of successive units.

    Bottleneck: Factor that limits production. Slowest operating componentin the productionline.

    Capacity: Measure of output per unit time when fully busy. (typically measured asreciprocal of cycle time)

    Capacity utilization: Measure of how much output is achieved with respect to the totalcapacity available.

    Throughput time: Time taken to complete a process from arrival to exit. Sum ofcriticalpath operations plus waiting time in queue.

    Product layout and work allocation problem

    Standard services can be divided into inflexible sequence of steps that all customer

    have to go through. Resembles manufacturing assembly line.

    The job requiring most time per customer is the bottleneck.

    A well-balanced line would have all jobs of nearly equal duration.

    Grouping of activities (operations) should focus on line-balancing and avoiding

    bottlenecks.

    Additional stations at the bottleneck could also be considered.

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    Symptoms of Poor LayoutA good layout results in

    Comfort,

    Convenience,

    Safety,

    Efficiency,

    Compactness And

    Finally In Profits To The Organization

    A poor layout results in

    Congestion,

    Wastes,

    Frustration,

    Inefficiency And

    Finally A Lower Profit Or A Loss To An

    Organization

    1. Process Chart

    i. Operations process chartii. Flow process chart

    2. Process Flow Diagrams

    3. Machine Data cards

    4. Visualization of layout

    i. Two dimensional plan or

    template

    ii. Three dimensional plan or

    machine models

    Plant Layout Tools & Techniques

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    How much to order of each material when orders areplaced with either outside suppliers or productiondepartments within organizations

    When to place the orders

    The overall objective of inventory management is toachieve satisfactory levels of customer service while

    keeping inventory costs within reasonable bounds byanswering these two questions .

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    Return To Vendor

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    Independent Demand

    A

    B(4) C(2)

    D(2) E(1) D(3) F(2)

    Dependent Demand

    Independent demand is uncertain.

    Dependent demand is certain.

    Independent demand finished goods,

    items that are ready to be sold

    E.g. a computer

    Dependent demand components of

    finished products

    E.g. parts that make up the

    computer

    I D fi i i d D i i

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    Inventory Definitions and Decisions Batch or order size, Q

    Batch size is the number of units released to the shop floor to be produced

    Reorder point, r

    Specifies the timing for placing a new order

    Inventory Position

    Inventory Position = Inventory On Hand + On OrderBackorders

    Units on order

    Have been ordered but not yet arrived

    Backorders

    Items promised to customers but not yet shipped

    I n v e n t o r y Tu r n o v e r

    The ratio of annual cost of goods sold to average inventory investment.

    It indicates how many times a year the inventory is sold.

    Higher the ratio, the better, because it implies more efficient use of resources.

    Higher the profit margin and longer the manufacturing lead time, the lower the

    inventory turns.

    Example: Supermarkets (low profit margins) have a fairly high turnover rate

    T f I t

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    Types of Inventory1. Raw Materials

    Essential to the production process Often kept in large quantities on site

    2. Finished Goods

    Completed products awaiting shipment to customers3. Work-in-Process (WIP)

    Batches of semi finished products currently inproduction

    Batches of parts from time of release until finishedgoods status

    4. Pipeline Goods in transit between facilities Raw materials being delivered to the plant Finished goods being shipped to warehouse or

    customer5. Replacement parts, tools, & supplies6. Goods-in-transit to warehouses or customers

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    The Inventory Cycle

    Profile of Inventory Level Over Time

    Quantity

    on hand

    Q

    Receive

    order

    Place

    orderReceive

    orderPlace

    order

    Receive

    order

    Lead time

    Reorder

    point

    Usage

    rate

    Time

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    Functions of Inventory

    To meet anticipated demand

    To smooth productionrequirements

    To protect against stock-outs

    To help hedge against price

    increases

    To permit operations

    To take advantage of quantitydiscounts

    Objective of Inventory Control

    Level of customer service

    Costs of ordering and carrying

    inventory

    1. Periodic System

    Physical count of items made at

    periodic intervals

    2. Perpetual Inventory System

    that keeps track of removals

    from inventory continuously,

    thus monitoring current levels of

    each item

    3. Two-Bin System

    Two containers of inventory;

    reorder when the first is

    empty

    4. Universal Bar Code

    Bar code printed on a label that

    has information about the item to

    which it is attached

    Inventory Counting Systems

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    Effective Inventory Management

    A system to keep track of

    inventory A reliable forecast of demand

    Knowledge of lead times

    Reasonable estimates of

    1. Holding costs

    2. Ordering costs

    3. Shortage costs

    A classification system

    Key Inventory Terms

    1. Lead time: time interval between

    ordering and receiving the order

    2. Holding (carrying) costs: cost to

    carry an item in inventory for a

    length of time, usually a year

    3. Ordering costs: costs of ordering

    and receiving inventory

    4. Shortage costs: costs when demand

    exceeds supply

    E i O d Q i M d l

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    Economic order quantity (EOQ) model

    The order size that minimizes total annual cost

    Economic production model

    Quantity discount model

    Assumptions of EOQ Model

    Only one product is involved

    Annual demand requirements known

    Demand is even throughout the year

    Lead time does not vary

    Each order is received in a single delivery

    Inventory Level = 0 when new order just arrived

    There are no quantity discounts

    Economic Order Quantity Models

    EPQ: Inventory Profile

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    EPQ: Inventory Profile

    Q

    Q*

    Imax

    Production

    and usage

    Production

    and usage

    Production

    and usage

    Usage

    only

    Usage

    only

    Cumulative

    production

    Amount

    on hand

    Time 12-43

    Assumptions

    Only one product is involved

    Annual demand requirements are known

    Usage rate is constant

    Usage occurs continually, but production occurs periodically

    The production rate is constant

    Lead time does not vary

    There are no quantity discounts

    The Role of Inventory

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    The Role of Inventory

    Inventory consists of physical items moving through the production system

    Originates with shipment of raw material and parts from the supplier

    Ends with delivery of the finished products to the customer

    Costs of storing inventory accounts for a substantial proportion of

    manufacturing cost

    Often 20% or more

    Optimal level of inventory

    Allows production operations to continue smoothly

    A common control measure is Inventory Turnover

    Inventory Costs and Tradeoffs

    Holding inventory is costly. In constructing economic models for choosing the

    optimal levels of inventory, trade of the costs caused by:

    1. Ordering or set up of machines

    2. Investing and storing the goods

    3. Shortages (not having inventory available when needed)

    O d i C t

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    Ordering Costs

    A fixed ordering cost can be associated

    with each replenishment when parts

    are ordered from suppliers

    Identifying the need to order

    Execute the order

    Prepare the paperwork

    Place the order

    Delivery cost fixed component

    Receiving inspection

    Transportation to place of use

    Storage

    Setup Costs

    For parts produced in-house, we must: Check status of raw material

    Possibly place an order

    Create route sheets with instructions

    for each stage of the production

    process Store routing data in a database

    Check routing data for compatibility

    with shop status and engineering

    changes

    Make routing instructions with raw

    material

    Deliver to production workers

    Machine set up

    I t C i C t

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    Inventory Carrying Costs Carrying inventory incurs a variety of

    costs

    Space heated and cooled

    Move inventory occasionally

    because it blocks access to other

    goods

    Construct and maintain

    information system to track

    location Pay taxes based on value

    Insurance costs

    Some will be lost, damaged, or

    perished

    Cost of capital invested ininventory

    Shortage Costs

    When customer demands an out of

    stock item

    May decide to wait for delivery -

    backorders

    May cancel the order lost sales

    May look elsewhere next time lost

    customer

    May pay expedite charges Within the plant, if material is

    unavailable to start production

    Work center may lack work

    Schedule may have to be modified

    Completion of products may bedelayed

    Result in late deliveries or lost sales

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    Inventory Control

    1. Perpetual inventory2. Vendor-managed

    inventory

    Just-in-Time Systems

    Improving profits and

    return on investment by

    minimizing costs and

    eliminating waste

    through cutting

    inventory on hand.

    Materials Requirement

    Planning Computer-based

    production planning

    system by which a firm

    can ensure that it has the

    correct materials for

    production.

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    I f i Fl f V i P d i S

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    Information Flow for Various Production Systems

    I I

    Order Entry

    Raw

    MaterialI

    a. Materials Requirements Planning (MRP)

    Raw

    Material

    b. Just-In-Time (KANBAN)

    IProcessorInformation Flow

    Material FlowFinite Capacity

    Inventory Buffer

    Infinite Capacity

    Inventory Buffer

    Information Flow for Various Production Systems

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    Information Flow for Various Production Systems

    I

    Limit on

    Total

    Inventory

    Raw

    MaterialI

    c. Constant Work-In-Process (CONWIP)

    Raw

    Material

    d. Hybrid CONWIP-KANBAN

    IProcessorInformation Flow

    Material FlowFinite Capacity

    Inventory Buffer

    Infinite Capacity

    Inventory Buffer

    Material Requirement Planning

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    Sequencing and Scheduling

    Objective: develop a plan to guide the release of work into the system and

    coordination with needed resources (e.g., machines, staffing, materials).

    Methods:

    Sequencing: Gives order of releases but not times.

    Scheduling:

    Gives detailed release times.

    Objective: Determine all purchase and production components needed to

    satisfy the aggregate/disaggregate plan.

    Issues:

    Bill of Materials: Determines components, quantities and lead times.

    Inventory Management: Must be coordinated with inventory.

    Material Requirement Planning

    KANBAN control

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    KANBAN control Kanban control uses the levels of

    buffer inventories in the system

    to regulate production. When a

    buffer reaches its preset

    maximum level, the upstream

    machine is told to stop producing

    that part type. This is often

    implemented by circulating cards,

    the kanbans, between a machineand the downstream buffer.

    The machine must have a card before

    it can start an operation. It can then

    pick raw materials out of its upstream

    (or input) buffer, perform the

    operation, attach the card to the

    finished part, and put it in the

    downstream (or output) buffer.

    Kanban controlensures that parts

    are not made except in response

    to a demand.

    CONWIP Control

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    CONWIP Control

    CONWIP stands for Constant Work-In-Process.

    a control strategy that limits the total number of parts allowed into the system

    at the same time. Once the parts are released, they are processed as quickly as

    possible until they fill up the last buffer as finished goods.

    Once the consumer removes a part from the finished goods inventory, the first

    machine in the chain is authorized to load another part.

    Like KANBAN, the CONWIP system only responds to actual demands, so it is

    still a ``pull'' type system.

    This occurs because any part released to the system will move to finished

    goods. New parts will not be released if the finished goods buffer is full.

    CONWIP control. Movement of parts

    shown in blue, circulation of release

    authorizations in green.

    JIT/Lean Production

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    JIT/Lean Production Just-in-time (JIT): A highly coordinated processing system in which goods move

    through the system, and services are performed, just as they are needed,

    JIT lean production

    JIT pull (demand) system

    The ultimate goal of JIT is a balanced system.Achieves a smooth, rapid flow of materials

    through the system

    Goal of JIT

    Big JIT broad focus

    Vendor relations Human relations Technology management Materials and inventory management

    Little JIT narrow focus Scheduling materials

    Scheduling services of production

    Big vs. Little JIT

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    Original Equipment

    Manufacturer

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    Just in time vs Old techniques

    http://ilogistics.wordpress.com/2010/03/24/just-in-time-vs-old-techniques/http://ilogistics.wordpress.com/2010/03/24/just-in-time-vs-old-techniques/http://ilogistics.wordpress.com/2010/03/24/just-in-time-vs-old-techniques/http://ilogistics.wordpress.com/2010/03/24/just-in-time-vs-old-techniques/
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    Just in time vs Old techniques

    The most famous stock Management

    System called Just in Time, where the

    company tries not to hold stocks but

    to minimize them.

    The main role about the issue of

    distribution played by intermediaries,

    who are the link between

    manufacturer and consumer.

    Basically the company has to store

    only what needed. The Japanese say

    that the warehouse fits those

    products we do not need and those

    who look into their warehouse in

    home theyll find out too many

    useless items.

    In the Inventory Management system

    belongs the system is theJust in Time

    and the system ofJust in Case.

    S JIT G l d B ildi Bl k

    http://ilogistics.wordpress.com/2010/03/24/just-in-time-vs-old-techniques/http://ilogistics.wordpress.com/2010/03/24/just-in-time-vs-old-techniques/http://ilogistics.wordpress.com/2010/03/24/just-in-time-vs-old-techniques/http://ilogistics.wordpress.com/2010/03/24/just-in-time-vs-old-techniques/
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    Summary JIT Goals and Building Blocks

    ProductDesign

    ProcessDesign

    PersonnelElements

    ManufacturingPlanning

    Eliminate disruptions

    Make the system flexible Eliminate waste

    A

    balanced

    rapid flow

    UltimateGoal

    Supporting

    Goals

    BuildingBlocks

    Di hi & F ll

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    Dispatching

    Manager instructs each department on what work to do and the time allowed

    for its completion.

    Dispatching & Follow-up

    Follow-Up

    Employees and their supervisors spot problems in theproduction process and determine needed changes.

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    The control of the production of wealth is the control of human life itself.

    Hilaire Belloc

    http://www.goodreads.com/author/show/4025.Hilaire_Bellochttp://www.goodreads.com/author/show/4025.Hilaire_Bellochttp://www.goodreads.com/author/show/4025.Hilaire_Bellochttp://www.goodreads.com/author/show/4025.Hilaire_Belloc