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  • 8/7/2019 Unit I F&B

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    Dinesh Babu

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    Lounge Service

    Lounge serviceranges from the

    service of Continental

    Break fast, Morning

    Co

    ffee,Lunche

    onSnacks, Afternoon

    Tea , Dinner or Late

    Evening Snacks as

    well as Alcho

    ho

    licBeverages , it is also

    found in public

    houses wine bars and

    on shipsDinesh Babu

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    Menu For Lounge Service Pot Of Coffeeper

    person with cream Pot Of Tea

    Cappuccino

    Espresso

    Two DanishPastries

    Two Slices ofBrown ButteredWalnut and RaisinBread

    Two Croissantswith Preserves

    Two Scones withStrawberry Jamand ClottedCream

    Dinesh Babu

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    Reception Tea Service

    The Term Afternoon Tea Cover may therefore

    divided into two types when discussing the

    service of afternoon tea

    Full Afternoon Tea Cover,

    High Tea Cover

    Dinesh Babu

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    Cover For Afternoon Tea

    THE FOLLOWING COVER SHOULD NORMALLY BE LAID

    SIDE PLATE

    PAPER SERVIETTE

    SIDE OR TEA KNIFE

    PASTRY FORK TEA CUP ,SAUCER & TEA SPOON

    SLOP BASIN & TEA STRAINER

    SUGAR BASIN & TONGS

    TEA POT & HOT WATER JUGS & STANDS OR UNDER PLATES

    JUG OF COLD MILK PRESERVE DISH ON A UNDER PLATE WITH PRESERVE SPOON

    ASHTRAY

    Dinesh Babu

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    MENU FOR FULLAFTERNOON TEA HOT BUTTERED TOAST OR

    TOASTED TEA CAKES ORCRUMPETS

    ASSORTED AFTERNOON TEASANDWICHES : SMOKED

    SALMON , CUCUMBER, TOMATOSARDINE , EGG, GENTLEMENSRELISH

    BROWN & WHITE BREAD &BUTTER FRUIT BREAD &

    BUTTER BUTTERED SCONES RASPBERRY OR STRAWBERRY

    JAMS GATEAUX & PASTRIES

    Dinesh Babu

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    Menu For High-Tea

    In Department Stores and

    Popular Price restaurant a hi-Tea

    will be available along with

    Afternoon Tea

    Items like Grills, Toasted Snacks ,Fish & Meat Dishes, Salads, Cold

    Sweets & Ices

    Meat dishes normally Consist in

    main of Pies & Pastries

    Fish Dishes are Fried or Grilled Accompaniments :- Tomato

    Ketchup , W.C Sauce, Brown

    Sauce , Vinegar ,Mustard

    Dinesh Babu

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    Organization ofLounge Service

    In a first class establishment loungeservice staffmay possiblyoperate from their own servicepantry, in most instances loungestaff work and liaise with stillroomor dispense bars , for this

    service they serve all types ofalchoholic and non- alchoholicbeverage, lounge staff generallyhave a basic stock.

    Small linen Stock

    Ash Trays

    SalversGlasses: Assorted

    Cups & Saucers For the service ofhot beverages

    Dinesh Babu

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    Basic Alchoholic Stock Spirits, Apertifs,Brandies, Liqueurs, Minerals

    CocktailSnacks Cocktail Onions, CocktailCherries, Salted Peanuts, Olives , gherkins,Cheese Sticks, Etc..

    Beverages Horlicks , Coffee, Ovaltine ,Bovril, Cocoa, Chocolate

    Dry Goods Coffee Tea & Sugar

    Check Pads, Bill Pads, Stock Sheets ForAlchoholic Drink

    Lounge Staff Must Be Prepared

    Morning Coffee, Aperitifs & Cocktails

    Before Luncheon & Dinner Afternoon Tea,

    Coffee Liqueur & Brandy after after Dinner

    Other Snacks throughout the daydepending on the type of establishment

    Dinesh Babu

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    Reception Tea Service

    These are offered at special functions and private parties only ,and

    as the name implies its served in the buffet tables and not in the

    individual tables , the buffet should be set in a prominent position ,

    the buffet should be in a easy access , so that the clearing of dirties

    may be carried out without disturbing the guests. While Setting upthe Buffet is to ensure that there is Space for Customer Circulation

    and the number of tables and chairs are placed round the room

    these tables should be covered with linen and have a small vase

    and a ash tray on it .

    Dinesh Babu

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    Service Methods

    During the Reception some staffmust be

    positioned behind the service and

    replenishment of the dishes of food &

    beverage others should circulate the room

    with the food and also clear away the dirties

    as they accumulate ,

    Dinesh Babu

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    Food& Beverage Service Methods

    The Service of Food & Beverage Maybe carried out in many waysdepending on number of factors

    The type of establishment

    The type of customer to be served

    The time available for the meal

    The turn over of customer expected

    The type ofmenu presented

    The cost ofmeal served

    The site of the establishment

    Food & Beverage service can belooked from customers point of

    view essentially the customerenters food service area , orders hisor her choice

    Dinesh Babu

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    Five types of basic method can be

    identified Table service frommenu

    Assisted service frommenu buffet or passedtrays

    Self service- customerselects

    Single point service-ordered at single point

    Specialized or in situservice frommenu orpredetermined

    Dinesh Babu

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    Silver / English Service:-Presentation and service of food tocustomer by waiting staff from flator dish

    Family Service :- Main Coursesplated with vegetables placed inmulti portion dishes on tables for

    custom

    ers to

    help them

    selvessauces offered

    Plate / American:-Service of Preplated foods to customers

    Russian :- Table Laid with food to

    Customers to help themselves Butler / French Service :-

    Presentation of food individually tocustomers by food service staff forcustomers to serve themselves

    Dinesh Babu

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    Breakfast is traditionally British

    rather than Continental Meal,

    originating from private houses &

    Family Services at those time it was

    very substantial meal consisting of

    six or seven courses , including items

    such as Chops, Liver, Game & even

    Steak For the European, a Continental

    Breakfast is much lighter nature and

    takes a form of a light snack, for the

    past decade the Europeans were

    eating far less break fast like Eggs &

    Bacons & High fibre food like

    Cereals & Consumption of Yoghurt

    Dinesh Babu

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    Define breakfast buffet? Come on. Abuffet means a counter or long tablewith a variety of food for informaleating . In American eateries breakfast

    buffets usually consist of long, narrow,stainless steel steam tables withattached "sneeze guards" holdingindividual stainless steel or plastic"pans" that fit together in the hold overhot water with heat lamps above. It is

    breakfast so

    there are traditio

    nalamerican breakfast foods such as,scrambled eggs, fried potatoes, bacon,sausage, ham, corned beef hash,southern gravy and biscuits, englishmuffins, and bagles. In an iced "saladbar table" there could be fresh fruit,fruit juices, or an assortment of coffeecakes and other pastries.

    Dinesh Babu

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    A Full English Break Fast MenuMay Consist of from two toeight courses , and the extentand variety ofmenu will

    dependo

    n the typeo

    festablishment in which its beingserved A light breakfast thatusually consists ofa breadstuff (such as toast,

    croissants, pastries, etc.) andcoffee, tea or other liquid. Thecontinental breakfast is theantithesis of the hearty englishbreakfast.

    Dinesh Babu

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    Chilled Fruit Juice- Orange,Pineapple , Grape,

    Stewed Fruits- Prunes, Pears, Apples,

    Figs, Cereals- All Branded

    Fish- Finnan Haddock, GrilledHerring , Bloalers, Fried Or GrilledKippers, Fried Smelt Fried or Grilled

    Sole Eggs- Fried , Poached, Scrambled,

    Boiled, Plain or Savory Omelette

    Meat Fried or Grilled Bacon , FriedOr Grilled Pork Sausages Kidneys,

    Tomatoes, Saute Potatoes Cold Buffet Ham, Sausage

    Breads- Toasts, Rolls, Brioche,Croissants

    Preserves- Jam, Marmalade, Honey

    BeveragesDinesh Babu

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    Soup with bread and butter:

    spoon an knife. Remove

    fork. Steak with French fries:Remove spoon, add ketchup.

    Depending on the country you

    can also add mayonnaise or

    vinegar. Steak with French

    fries: Remove spoon, add

    ketchup. Depending on the

    country you can also addmayonnaise or vinegar.

    Dinesh Babu

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    Floor/Room Service varies from

    basic in room tea & coffee

    m

    aking facilities , as well aspossibly mini- bars , to vending

    machines on floors , or service

    of variety ofmeals in rooms ,

    depending on nature ofestablishment ,the service

    extent may vary

    Dinesh Babu

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    You add basic stuff to it that

    you will need for any dish. Anapkin, basic fork, knife and

    spoon, salt, pepper,

    etc. Before you bring the trayto a room you adjust the stuff

    that is on there.

    Dinesh Babu

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    Question bank for Unit I What do you mean by Lounge Service?

    What do you mean by Reception Tea Serviceand Afternoon Tea Service ?

    What do you know about Hi- Tea?

    Give the methodology for Room Service TraySetup?

    Explain about Floor/Room Service ?

    Illustrate about Food & Beverage ServiceMethods?

    What are the Different types of serviceavailable ?

    Dinesh Babu

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    What is meant by Break fast service?, what

    are the types of break fast available ?

    Write down the menu for break fast ? What is

    meant by English Breakfast Continental

    Breakfast? Explain?

    Write down the menu for Hi- Tea? Menu for

    Lounge Service ?

    Give the Basic stock for Lounge Service ?

    Dinesh Babu