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TRAINING &

DEVELOPMENT

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Objectives

Trainingmeaning

Benefits

Areas Methods

Evaluation

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Meaning

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Meaning

The systematic development of the

knowledge, skills and attitudes required byan individual to perform adequately a given

task or job.

-Michael Armstrong

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Warm -up to Training

Articulate the goal of the training

Communicate intent to learner

Get ready with means for evaluation

Careful selection of materials, content,

method

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Benefits from Employee Trainingprogram

Improve employee performance

Update employee skills

Job satisfaction

Retention & motivation

Prepare for promotion andmanagerial succession

Avoid Mistakes

Adopt new technologies

Reduced employee turnover

Increase in Efficiency

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Trainingis used to help employees to adapt to

their organizations and become fully productive.

Ideally, employees will understand and accept

the behaviors desired by the organization, and

will be able to attain their own goals by

exhibiting these behaviors.

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Employee Training

Determining training needs Specific training goals should be based

on: organizations needs

type of work to be done skills necessary to complete the work

Indicators of need for more training: drops in productivity increased rejects inadequate job performance rise in the number of accidents

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Employee Training

Determining Training Needs

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Areas of training

Company policies & procedures

Skill based training

Human relations training

Problem solving training

Managerial & supervisory training

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Company policies & procedures

Training in this area leads to

individuals adaptation& profound

adjustment to the organization.

OrganizationsCulture includes long-

standing, often unwritten rules about

what is appropriate behavior

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Skill basedtraining

Employee training,in this area, isdesigned to achieve a relatively permanent change in anindividual skill level that will improve the ability to perform on thejob.

Employee development

future-oriented training, focusing on the personal growth of theemployee.

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To know how to manage professional

relationships

Improves in areas of Self learning,

interpersonal skills, group dynamics,

decision making etc.

Operational and decision making

problems.

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Managerial & supervisory training

Learning the managerial functions-

Trained employees know how things are done, what

matters, and which behaviors and perspectives areacceptable.

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Employee training methods

On the job training

Off the job training

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Employee training methods

On the job training

Job instruction

Apprenticeship & coaching

Job rotationCommittee assignments

Understudy assignments

Multiple management

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1) Classroom lectures

2) Simulation exercises-case study, roleplaying ,vestibule,

3) Programmed instructions

4) Sensitivity/laboratory training

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Evaluating Training andDevelopment Effectiveness

The value added bytraining must beconsidered versus thecost.

E l i T i i d

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Evaluating Training andDevelopment Effectiveness

In 1950s, D.L.Kirkpatrickdeveloped a model thatincludes:

1. Reaction2. Learning

3. Behavior

4. Results

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Conclusions

Training is an indispensable element inany organization and is not only aimed at

achieving organizational goals but is

also employee oriented and is meant todevelop them as professionals.

Only means by which employees readily

adapt to the changingrequirements of

an organization, by sharpening their skillsand adding on to their basket of

knowledge.

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Give a man a fish,

he will eat itTrain a man to Fish,

he will feed his family

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Thank

You