uniqlo.docx

30

Upload: sanny-mostofa

Post on 01-Jan-2016

184 views

Category:

Documents


3 download

DESCRIPTION

Uniqlo company highlights 2013

TRANSCRIPT

Page 1: Uniqlo.docx
Page 2: Uniqlo.docx

In 1984, Fast Retailing, headed by Tadashi Yanai, opened the first UNIQLO store in Hiroshima, Japan. Since then, the brand has evolved from a chain of roadside stores to an international leader in style, quality, and fun.

It doesn’t matter who you are or where you live, UNIQLO makes clothes that transcend all categories and social groups. Our clothes are made for all, going beyond age, gender, occupation, ethnicity, and all other ways that define people. Our clothes are simple and essential yet universal, so people can freely combine them in their own unique style.

As our founder says, “UNIQLO clothes are MADE FOR ALL–highly finished elements of style in clothes that suit your values wherever you live. This unique concept of clothes sets us apart from apparel companies whose sole purpose is the pursuit of fashion trends.”

Can clothing change the world? UNIQLO not only believes it can. We’re already doing it.

Page 3: Uniqlo.docx

UNIQLO Business

UNIQLO Business Model

For an overview of UNIQLO's business model and its characteristics.

UNIQLO Business Strategy

For information on UNIQLO's growth strategies inside and outside of Japan, including product development and new store opening plans.

Page 4: Uniqlo.docx

Japan

China

Hong Kong

Taiwan

South Korea

Singapore

Malaysia

Thailand

Philippines

Indonesia

UK

USA

UNIQLO Business Model

Last Updated: 2013.04.15to Japanese page

UNIQLO was the first company in Japan to establish an SPA (Specialty store retailer of Private label Apparel) model encompassing all stages of the business--from design and production to final sale. By continuously refining its SPA model, UNIQLO successfully differentiates itself from other companies by developing unique products. We quickly make adjustments to production to reflect the latest sales trends and to minimize store-operation costs such as personnel expenses and rent. This is how we at UNIQLO provide such high-quality clothing at such reasonable prices.

Page 5: Uniqlo.docx

* The SPA (Specialty store retailer of Private label Apparel) business model incorporates the entire clothes-making process from procurement of materials, product planning, development and manufacture through distribution and retail to inventory management.

Research & Development  (Designers/Pattern Makers)

UNIQLO's R&D centers continually research the latest fashions and lifestyles from around the world as well as look for new materials.Concept meetings are held roughly one year before a product's intended launch. On these occasions, R&D designers meet with representatives from the merchandising, marketing, materials development

Page 6: Uniqlo.docx

and production departments to discuss and finalize concepts for upcoming seasons. Then UNIQLO's R&D centers prepare designs and continue to refine samples until each product is finalized.

Top of page

Development and Procurement of Materials

UNIQLO secures a stable, high-volume supply of top-quality materials at low cost by negotiating directly with materials manufacturers. The development of materials is especially important for core products. We source denim to specific spinning standards and dyeing specifications from the industry's reputed Kaihara Corporation. We develop new functional materials, such as HEATTECH and Silky Dry, with synthetic fiber maker Toray Industries, Inc.We can work with materials manufacturers in this way because we produce over 600 million items annually.

■ UNIQLO's Strengths

Top of page

Merchandising

Page 7: Uniqlo.docx

Merchandisers play a vital role from product planning through production. After meeting with the R&D designers, merchandisers then apply the concepts for each season in product plans, materials and designs.Next, merchandisers decide the product lineup and volume for each season, paying close attention to a detailed marketing strategy.One other important task for our merchandisers is to decide when to increase or reduce production during a season. Decisions to adjust production in line with demand are made jointly with the product planning department.

Top of page

Production Department (Quality and Production Control)

UNIQLO deploys about 300 staff and takumi, or expert textile artisans, to offices in Shanghai, Ho Chi Minh City, Dhaka and Jakarta. Production managers visit partner factories each week to resolve any outstanding issue. Customer concerns regarding quality are communicated immediately to production departments, and improvements made.

Top of page

UNIQLO's Takumi Team

Page 8: Uniqlo.docx

"By offering instruction on dyeing technology at UNIQLO's partner factories, I encourage workers to embrace a new production management philosophy and improve their factories. Our cultures may be different, but our aim is the same--to make truly good products. I am proud to be passing on expert Japanese techniques to the next generation of Chinese technicians."

Top of page

Partner Factories

UNIQLO has around 70 partner factories, and roughly 70% of UNIQLO products are made in China. As our global sales network continues to expand, UNIQLO works to actively expand production in other Asian countries in order to reduce reliance on China and to lower costs. Our aim is to position one-third of production outside China.

Top of page

Inventory Control

The Inventory Control department maintains the optimum level of store inventory by monitoring sales and stock on a weekly basis, and dispatching necessary inventory and new products to fulfill product orders. At the end of each season, merchandisers and the marketing department help coordinate the timing of

Page 9: Uniqlo.docx

markdowns and limited-period sales (20 to 30% off the regular price) to ensure that inventory is sold out.

Top of page

Marketing

Each season, UNIQLO conducts promotional campaigns for core products such as fleece, Ultra Light Down jackets, polo shirts and HEATTECH. During the campaigns, UNIQLO advertises these core products' unique qualities and newsworthy features on TV and in other media. In Japan, for example, weekly flyers in the Saturday edition of national newspapers promote the latest apparel, which is being sold at weekend-only prices.

Top of page

Online Store

Sales from the UNIQLO Japan Online Store totaled 14.6 billion yen, or 3.7% of total sales for the segment, in first half of fiscal 2013. We also offer online sales in China, Taiwan, South Korea, the U.K. and the U.S.

UNIQLO online store (Japanese)

Top of page

Customer Center

Page 10: Uniqlo.docx

The Customer Center receives more than 70,000 comments and requests annually from customers. Appropriate departments then act on them to help improve products, stores and services.

Click here to send an opinion or a request (Japanese)

Top of page

UNIQLO Stores

UNIQLO began as a chain of roadside stores with typical sales floors of 500 square meters. We subsequently upgraded most stores to 800 square meters and then focused on opening large-format stores of 1,600 square meters. In fall 2001, UNIQLO began expanding internationally. We started opening global flagship stores in earnest from 2006. By August 2012, approximately 20% of stores were large-format stores, with six stores boasting floor spaces of 3,300 square meters.

Japan store locator

Global store locator

UNIQLO store openings/closings (Japan)

UNIQLO Business Strategy

Last Updated: 2013.04.12to Japanese page

Developing products of exceptionally high quality

Page 11: Uniqlo.docx

Becoming Japan's Top Brand by Expanding Urban Market Share

UNIQLO International: Rapid Expansion

HEATTECH

Developing Products of Exceptionally High Quality

To ensure the development of products of exceptional quality, UNIQLO has refined its SPA* (Specialty store retailer of Private label Apparel) business model, allowing for control of the entire business process — from planning and design to material procurement and sales.

UNIQLO is continuously developing products of exceptional quality, in order to “create clothing with new and unique value and to satisfy customers worldwide.”

Product Development Based on Customer Feedback

Customer opinions and needs play a vital role in UNIQLO’s product development. The UNIQLO Customer Center receives approximately 70,000 comments from customers annually. Our HEATTECH products, for example, have been refined each year based on customer feedback — such as comments asking for softer fabric, a function to keep skin both warm and prevent dryness and an expanded range of colors. It is precisely this customer feedback that makes it possible for UNIQLO to produce the high-quality apparel that it does.

Material Procurement from Around the World

Page 12: Uniqlo.docx

The UNIQLO Material Development Team is able to procure high-quality materials at low costs through direct negotiations with and bulk purchases from material manufacturers globally. For instance, take the denim fabric that is nearly synonymous with UNIQLO. This is woven, dyed and manufactured to meet UNIQLO’s specifications by the global denim manufacturer KAIHARA Co., Ltd.. In addition, it is efforts like this that have made it possible for UNIQLO to secure high-quality, long-staple cotton — which can only be harvested from three percent of the world’s cotton plants — for UNIQLO’s popular Extra-Fine Cotton plain T-Shirts.

Expert Technical Guidance at Factories Emphasizes Quality

In order to produce millions of products of standardized quality, it becomes important to implement quality control across factory production technology and management. UNIQLO has a team of technical specialists, known as the Takumi Team, boasting many years of experience in the Japanese textile industry. These specialists are sent directly to our partner factories in China to offer technical instruction and share their abundant experience. At the same time, the supervisors from the Production Department, based in the Shanghai office, make weekly visits to partner factories to check the quality and progress of production.

* SPA stands for “Specialty store retailer of Private label Apparel,” meaning that the company’s activities are fully integrated from manufacturing through sales, including material procurement, design, product development, production, distribution, inventory management and final sales.

Top of page

Becoming Japan's Top Brand by Expanding Urban Market Share

Emphasis on Urban Stores

Page 13: Uniqlo.docx

As UNIQLO's brand image and customer appeal have improved, we have become an increasingly attractive tenant for developers of department stores and commercial buildings. In 2009, we began opening more high-street and department store outlets. Our biggest store in Japan, with a sales floor of 3,300 square meters, opened in September 2011 within Ikebukuro's Tobu Department Store in Tokyo.

These prime urban stores generate strong sales and are popular with customers, so they should help broaden our customer base and further boost the value of the UNIQLO brand.

Traditionally, UNIQLO has been under-represented in Japan's urban centers, with relatively few stores in proportion to the population of major cities such as Tokyo, Osaka, Nagoya and Fukuoka. We are seeking to expand our urban market share by accelerating the opening of high-street stores, as well as outlets in department stores and shopping centers.

Market for Women's Wear Twice that of Men's

According to Japan's Ministry of Economy, Trade and Industry, sales at Japan's department stores, supermarkets and apparel retailers totaled 10.7 trillion yen in 2010. Extrapolating from that data, UNIQLO had a 5.5% share of the overall market, including a 8.9% share of men's wear and a 3.9% share of the women's wear market.

Large-scale Store Business Model

Page 14: Uniqlo.docx

UNIQLO became Japan's leading apparel retailer by developing a network of mainly regional roadside stores. From 2004, store openings expanded rapidly, hot on the heels of the growing commercial shopping center boom. From 2005, UNIQLO began developing large-scale stores in a drive to extend our total sales-floor space in Japan. The focus of current store development is shifting from standard stores with sales floors of around 800 square meters, to large-scale stores with sales floors of 1,600 square meters or more.

In the apparel industry, sales and profitability per square meter in a given store typically decrease as sales floor area increases. However, UNIQLO has established a business model that achieves levels of sales and operating profit per square meter in a large-scale store that are comparable to those of a standard store.

UNIQLO ventured into the urban arena in 1998 with a store in Tokyo's trendy Harajuku district. In fiscal 2000 and 2001, a 1,900-yen fleece campaign set off a surge in UNIQLO popularity, producing the spike in sales per square meter that can be seen in the graph below. Since then, we have managed to maintain sales per square meter of approximately one million yen per year, an impressive achievement.

Top of page

Page 15: Uniqlo.docx

UNIQLO International: Rapid Expansion

Becoming the Top Brand in Asia

UNIQLO's overseas business is forecast to achieve net sales of 216 billion yen and operating income of 16 billion yen at UNIQLO International for the fiscal year ending August 2013. Sales from overseas operations account for more than 20% of all UNIQLO sales, with both sales and profitability expanding steadily in Asia, which accounts for over 80% of overseas sales.

We have opened one store after another in China, Hong Kong and South Korea. In fact, we have expanded our store network at an impressive pace across the region, with our first stores opening in Singapore in April 2009, Taiwan in October 2010, Malaysia in November 2010, Thailand in September 2011, and Republic of the Philippines in June 2012. These new Asian markets have welcomed UNIQLO with open arms, and now is the perfect time to accelerate the pace of store openings. We plan to open 144 stores in Asia in fiscal 2013.

■UNIQLO International Business Performance

■UNIQLO Stores by Region(Forecast as of 11 April, 2013)

FY to Aug. 2011 FY to Aug. 2012 FY to Aug. 2013(Forecast)

End YoY End YoY End YoY

Page 16: Uniqlo.docx

Aug. Aug. Aug.

Japan 843 +35 845 +2 854 +9

China 80 +26 145 +65 225 +80

Hong Kong 15 +2 16 +1 18 +2

Taiwan 1 +1 17 +16 37 +20

South Korea 62 +14 80 +18 105 +25

Singapore 5 +2 7 +2 11 +4

Malaysia 2 +2 5 +3 8 +3

Thailand 0 0 4 +4 9 +5

Philippines 0 0 1 +1 6 +5

U.K. 11 -3 10 -1 10 +0

U.S. 1 0 3 +2 7 +4

France 1 -1 2 +1 3 +1

Russia 3 +2 2 -1 2 +0

UNIQLOTotal

1,024 +80 1,137 +113 1,295 +158

Building Our Brand through Flagships

Page 17: Uniqlo.docx

Global flagship stores in major cities around the world will become an increasingly important part of our strategy to build an international store network. These stores are ideal showcases for promoting the UNIQLO brand concept of highquality basic clothing to the world.

Since opening our first in New York's Soho district in fall 2006, we have subsequently opened global flagship stores in London, Paris, Shanghai, Shinsaibashi in Osaka, Taipei, New York's Fifth Avenue and Seoul. Our ninth and latest is due to open in Ginza in March 2012.

Top of page

HEATTECH

HEATTECH is the result of collaboration between UNIQLO and Toray Industries, Inc. HEATTECH is a unique highly functional line of innerwear that offers amazing comfort, which has won over a multitude of customers.

Page 18: Uniqlo.docx

We developed HEATTECH in response to customers’ demands for functional innerwear to complement UNIQLO’s previous lineup of mostly cotton innerwear. Our debut HEATTECH product line was launched in the fall/winter 2004 as warm innerwear for men, combining the merits of heat-retention and anti-perspiration functions. The following year we began selling similar products for women. By combining our original HEATTECH fibers with a special milk protein, we were able to create a fabric that is smooth, soft and comfortable. The products proved so popular in the 2007 fall/winter season that production was nearly outpaced by demand.

UNIQLO relentlessly strives to create world-class products of the highest caliber and will not compromise on quality. One example of this commitment to quality is the strategic partnership formed with Toray in June 2006. Toray had the technology and manufacturing capability to meet UNIQLO’s high quality standards, and together we pushed the boundaries of technology to create the fiber LOC Ⅱ “CEO

” ®, the foundation for HEATTECH. This synthetic fiber is soft yet durable, and can be created in a wide range of vibrant colors. HEATTECH’s superior functionality lies in this highly advanced original fiber. To meet the high demand for HEATTECH, we have increased the production capacity of Toray’s Ishikawa Plant with an exclusive HEATTECH production line.

The hallmark qualities of HEATTECH are its thinness, lightness and softness, and the comfort achieved by the elasticity of the fabric is so outstanding that it has continued to both greatly impress and satisfy our customers. In the 2011 fall/winter season, 100 million HEATTECH items were sold worldwide, spanning the entire lineup from innerwear and socks to bodywarmers and jeans.

Page 19: Uniqlo.docx

Business managers think for themselves and act accordingly. They set an example and take command.

We only want to recruit people who are strongly committed to becoming business managers.

We aim to be No.1 in terms of quality of the stores, product, and corporate performance. We want to steer the world in a positive direction.

To achieve this, we must all become skilled business managers and merchants.

We are seeking people with the same aspirations, and we believe that you can change the world.

o Uniqlo Manager Candidate Programme

Page 20: Uniqlo.docx

Who We Are Looking For? Programme Details Career Development Path Selection Process Upcoming Events FAQo Available Positions

o A Growing Global Business

o Business Model

o Learn more about careers with UNIQLO and Fast Retailing

Website Customer Service Assistant

Job Role Website Customer Service Assistant 

Location Store Support Centre, 311 Oxford Street 

Contract Temporary 

Hours Full time – Fully Flexible Monday to Sunday

Rate of pay £8.00 per hour 

Reporting to Senior Customer Services Co-ordinator 

Part of the Fast Retailing Company UNIQLO is the world’s fourth largest apparel retailer and Japan’s leading specialty retailer with more than 1,100 stores worldwide, including operations in the United States, the United Kingdom, France, Russia, China, Hong Kong, Taiwan, South Korea, Singapore, Malaysia, Thailand and Japan. UNIQLO operates an integrated business model under which it designs, manufactures, markets and sells high-quality, casual apparel in line with its “Made for all” philosophy. 

With a corporate statement committed to changing clothes, changing conventional wisdom and changing the world, UNIQLO is dedicated to creating great clothing with new and unique value to enrich the lives of people everywhere. 

Our vision is bold; to become the number 1 clothes retailer in the world by 2020! We truly believe that this dream can be achieved through providing the best customer service experience on the high street. To do this we need the very best people to join us and be part of making that dream a reality! If you believe you can make this happen then we would like to hear from you. Previous experience is not required, however the desire to achieve the very best in customer service and to continuously work at the very highest level is essential! 

Job purpose To support the eCommerce operation (UNIQLO website) with the aim of delivering an exceptional customer service experience whilst also assisting with the maintenance and development of the website. 

Key responsibilities: • Answer all customer e-mails and additional communications • Daily authorisation for refunds • Delivery Status Checks and escalating issues • Monitoring possible fraudulent activity online and escalating issues 

Essential skills and behaviors: 

Page 21: Uniqlo.docx

• Fluent written and verbal English • Computer literate in all Microsoft packages with the ability to learn new skills • Must be organised, self motivated and competent • A keen interest in websites and their functionality; ecommerce, email communication and online marketing. • Experience of working within retail would be advantageous • High levels of numeracy, accuracy, concentration and attention to detail as well as good grammatical and spelling skills • Good verbal, written and electronic communication skills, is organised and has the ability to learn on the job, must be assertive. • A problem solving and can do attitude • Able to use their own initiative when faced with certain issues • A passion for our brand and understands fashion, retail and general consumer buying behaviour • Can prioritise their own workload and deliver to tight deadlines, whilst maintaining attention to detail • Confident use of Outlook • A bubbly and charismatic personality that is portrayed in their customer communication 

If you require support with the application or recruitment process please email us [email protected]. Please ensure you put -help required with recruitment process- in the subject box of the email to ensure that you are responded to promptly. 

To Apply – Please read carefully To apply to this role please send your CV and covering letter to [email protected] 

Please indicate the following in the subject box of your email: -Website Customer Service Assistant-. 

Process for CV Your CV must be saved in either PDF or Word version 2007 (or earlier versions) to be processed. 

Process for covering letter> Your covering letter must be saved in either PDF or Word version 2007 (or earlier versions) to be processed. 

Closing date for CV’s is Tuesday 15th October 2013

CEO MessageLast Updated: 2013.05.24

to Japanese page

Changing Clothes. Changing Conventional Wisdom. Change the World

Page 22: Uniqlo.docx

Having achieved gains in both sales and profit in the first half of fiscal 2013, the Fast Retailing Group is now looking to boost sales for the full business year above ¥1 trillion for the first time ever, and to boost operating income beyond its previous record high set three years ago. The expansion of UNIQLO operations outside of Japan and our low-priced g.u. casualwear brand in Japan have proved the key drivers of the Group's recent strong performance. But sparks of recovery in the Japanese consumer environment this spring also bode well for UNIQLO Japan going forward.UNIQLO's brand visibility has increased dramatically in global markets, especially in China, Taiwan, South Korea and other parts of Asia. In a recent independent branding survey, UNIQLO was selected as the Number One Retail Brand in Asia. In addition, consumers in the United States and Europe now really appreciate our superior garment ranges, such as highly-functional HEATTECH winter innerwear, Ultra Light Down and Ultra Skinny Jeans.Right now, we are striving to transform UNIQLO into a truly global brand. This involves a wide set of goals, ranging from our aim to become the overwhelming number one brand in Asia, to open global flagship and global hotspot stores in major cities throughout the world, to develop a chain of retail stores in European markets and the United States, and, finally, to develop a true and effective global marketing framework.In order to become the standout number one brand in Asia, we need to open new stores even faster in markets from China through to India where the middle-income population is expected to experience rapid growth in the coming years. We continue to pursue an aggressive expansion strategy in Asia, with the first UNIQLO store in the Philippines opening its doors in summer 2012. Looking ahead, our first store in Indonesia is scheduled to open in summer 2013 in Jakarta and our first UNIQLO store in Australia in 2014 in Melbourne.In the United States, we will focus on opening new UNIQLO stores in established shopping malls as we seek to build dominant retail chains of between 20 and 30 stores in and around the cities of New York on the East Coast and San Francisco on the West Coast. In Europe, we are looking to develop retail chains centered on London, Paris and Moscow, and also to open first flagship stores in the major European cities of Berlin, Milan and Barcelona.Building a vibrant and effective global marketing system is another vital element of our strategy to nurture UNIQLO as a global brand. World number one tennis player Novak Djokovic features in TV commercials promoting the very great advantages of UNIQLO's highly-functional AIRism innerwear with authority to people around the world. Mr. Djokovic also serves as a UNIQLO Global Brand Ambassador, and we are working together on the Clothes for Smiles project to help children around the world achieve their dreams and enjoy a brighter future. Adam Scott, professional golfer and winner of the 2013 Masters Tournament, also serves as a UNIQLO Global Brand Ambassador. TV commercials featuring Mr. Scott wearing UNIQLO polo shirts should prove very effective in extending the reach of UNIQLO products and the UNIQLO brand worldwide.I firmly believe that corporate social responsibility (CSR) activities are as important, and ultimately more compelling, than our core business activities. My heartfelt aim is to become a global company that earns and deserves eternal support from customers who purchase our clothes as an active display of support for our corporate spirit. We will never tire in the quest of our corporate mission: Changing clothes. Changing conventional wisdom. Change the world.May 2013

Tadashi YanaiChairman, President and CEOFAST RETAILING CO., LTD.

Production Manager at UNIQLOFast Retailing Co., Ltd. is a holding company. The specialty retailer UNIQLO is the Group’s

mainstay operation, and it has enjoyed strong growth by offering high-quality casual wear at

reasonable prices based on its SPA (Specialty store retailer of Private label Apparel) business

model, which spans product design, manufacture, distribution and retail.

Page 23: Uniqlo.docx

Today, Fast Retailing has achieved the largest sales in Japanese apparel industry. The

success also expands to the world that Fast Retailing has achieved the 4th largest sales in

worldwide apparel specialty stores. And now, Fast Retailing has set the goal of becoming the

world’s No.1 apparel manufacturer-retailer with USD 50 billion in 2020.

Position Name

Production Manager Candidate (Full-time position)

The person will be engaged in all important matters related to products such as production

management, R&D, merchandising, etc.

Working Hours

8:00AM-5:00PM (1 hour break)

*Fridays will be 8:00AM-5:30PM (1.5 hours break)

Requirements

Business level English or Japanese language skills

Final year students or alumni who has graduated within 5 years

All majors welcome

Those who are willing to take the challenge to step up and grow at a global stage

Those who can travel/relocate overseas

Salary and Benefits

Base Salary: *To be announced at the Career Seminar

Bonus: Twice a year (maximum 4month/year equivalent)

Medical insurance

Jamsostek

Transport allowance

Training in Tokyo (Japan) and/or Shanghai (China)

To Apply, please visit

http://www.topcareer.jp/inter/uniqlo/indonesia/local/ and click the “Apply Now” button on the

bottom center part of the page.

For any inquiries please send an email to [email protected]

* Please do not contact directly to the Indonesia office since all communications with

applicants are handled from the Tokyo office during weekdays.

(For inquiries made during weekends and Japanese Holidays (May 3-6), please kindly wait for

the reply on the next weekday)

Sebelumnya Management Trainee di PT Andalas Agro Industri (TSH Group) Lowongan Kerja PT BUMN Hijau Lestari I Supervisor Breeding Farm & Poultry Health di Charoen Pokphand

Sesudahnya Lowongan Tenaga Pendidik di Asih Putera Cimahi Lowongan Programmer dan Web Design di Indihealth Lowongan Kerja di PT Pertiwi Agung (Landson)

Group News

Page 24: Uniqlo.docx

Last Updated: 2011.12.20

UNIQLO Adopts New Approach to Recruitment in Japan

UNIQLO CO., LTD.to Japanese

December 20, 2011, Tokyo, Japan - On December 1st this year UNIQLO began to adopt a new method of recruiting people in Japan that replaces its previous, more conventional style of recruitment of university graduates. The change comes just as UNIQLO prepares to recruit from both current university students and recent university graduates for positions starting from 2013. The company also welcomes applications from people of all nationalities, whether they are recent graduates or mid-career professionals.The new UNIQLO hiring initiative is an important departure from the conventional Japanese recruitment process; it gives individual job-seekers more time to seriously think about their career paths, ensuring a more open application process that will be driven more by the needs of the individuals, rather than solely serving the aims of the company.■ UNIQLO seeks people who will help it 'change clothes, change conventional wisdom and change the world'UNIQLO is committed to break free from the conventional approach to clothing in order to truly benefit people throughout the world. This is an extremely ambitious goal, but UNIQLO is seeking new recruits who are willing to take on the challenge of changing the world for the better. More specifically, the company plans to hire 500 people in Japan, including university graduates, mid-career professionals, and even dainishinsotsu, the Japanese term used to describe 'second-generation graduates' who have been out of school for up to three years and already have some work experience.■ Job opportunities for university students, recent graduates and mid-career professionals of any nationalityUNIQLO believes that the job-hunting process should be enjoyable, so individuals can lay the foundation for their future career development with a sense of hopeful optimism. In addition, the process should be one that focuses on the needs of individuals, rather than those of companies. Based on this thinking, UNIQLO has adopted a new approach that gives applicants more time and freedom in choosing their future career paths.UNIQLO will make its recruiting process more accessible to all by eliminating time constraints, to ensure maximum freedom for job seekers as they look for the best match. Now, students at any point in their university studies may apply, as well as fresh graduates and mid-career professionals--regardless of their country of origin. The company hopes this approach will help to provide a wider range of opportunities for students and professionals alike to think about the work they are most suited for, while promoting a more active and flexible approach to the job-hunting process. UNIQLO is determined to promote individual growth as part of its aim to become a company in which all employees have the opportunity to succeed on a global level.■ Recruitment policy for 20131.

UNIQLO will hire individuals who share the company's vision of changing the world for the better.2.

UNIQLO will recruit all new people on an ongoing basis; previously, this was only done for mid-career professionals.

3.All university students, regardless of current level of study, as well as so-called dainishinotsu, or 'second-generation' graduates and experienced professionals, will be able to apply to UNIQLO at any time.

4.Work experience programs and business management training programs will be open to applicants prior to officially joining the company.*

5.All UNIQLO employees, regardless of nationality, will work and develop with other individuals at different offices and sites around the world.

*

Page 25: Uniqlo.docx

Selected students who are offered jobs at UNIQLO will be invited to participate in the company's Store Manager Candidate Training Program if they wish to do so, provided they successfully complete part-time work experience in stores prior to graduating from university. (After joining the company, individuals who successfully complete this program will learn the duties of store managers and will be expected to become successful business managers who can play active, global roles).

 ■ Value of internships and part-time workThe work of a store manager is an essential part of becoming a business manager at UNIQLO, which is why the company will provide internships and/or part-time work opportunities to any student who is interested in joining the company. UNIQLO believes that internships offer a way to train individuals so they can become effective, thoughtful store managers able to take the lead on the sales floor. The company will provide opportunities to gain firsthand experience in running store operations, so trainees can determine whether they can commit themselves to developing as individuals, as part of what should ideally be a lifelong commitment.In addition to a four-day internship program (including experience in the stores and at headquarters), UNIQLO will run two part-time work programs, including a short-term plan where participants will work for periods of two months, as well as a long-term program where students can participate for periods longer than three months. This will allow individuals from as early as their first year of university to gain work experience and learn Fast Retailing as well as UNIQLO's corporate mission, vision and fundamental management principles, while still attending classes.Furthermore, individuals who pass their interviews after successfully completing their internships or part-time work experience will be issued with 'UNIQLO passports.' This will allow them to skip to the final interview of the job application process for full-time positions.