understanding how mobile drives conversions 77%work; 17%...

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Source: Google/Nielsen Life360 Mobile Search Moments Q4 2012. Copyright © 2013 The Nielsen Company. All rights reserved. Nielsen and the Nielsen logo are registered trademarks or trademarks of CZT/ACN Trademarks, LLC. Used with permission. Other product and service names are trademarks of their respective companies. MOBILE SEARCH MOMENTS UNDERSTANDING HOW MOBILE DRIVES CONVERSIONS 3 of 4 mobile searches trigger follow-up actions Mobile searches drive valuable outcomes for businesses Actions triggered by mobile search also happen very quickly of conversions (store visit, phone call or purchase) happening within an hour 55% On average, each mobile search triggers nearly 2 follow-up actions Product & shopping searches have a higher number of outcomes Number of follow-up actions per mobile search Mobile search is always on, happening on the go, at home and at work of mobile searches occur at home or work; 17% on the go 77% 2.08 2.52 3.56 Travel Food Auto Beauty Tech 2.07 2.20 36% Continued Research 18% Shared Information 17% Made a Purchase 25% Visited a Retailer’s Website 17% Visited a Store 7% Called a Business Mobile searches are strongly tied to specific contexts Shopping queries are 2x more likely to be in store

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Page 1: UnderStanding how Mobile driveS converSionS 77%work; 17% ...services.google.com/fh/files/misc/mobile-search-infographic.pdf · Mobile Search MoMentS UnderStanding how Mobile driveS

Source: Google/Nielsen Life360 Mobile Search Moments Q4 2012. Copyright © 2013 The Nielsen Company. All rights reserved. Nielsen and the Nielsen logo are registered trademarks or trademarks of CZT/ACN Trademarks, LLC. Used with permission. Other product and service names are trademarks of their respective companies.

Mobile Search MoMentSUnderStanding how Mobile driveS converSionS

3 of 4 mobile searches trigger follow-up actions

Mobile searches drive valuable outcomes for businesses

Actions triggered by mobile search also happen very quickly

of conversions (store visit, phone call or purchase) happening within an hour55%

On average, each mobile search triggers nearly 2 follow-up actions

Product & shopping searches have a higher number of outcomesNumber of follow-up actions per mobile search

Mobile search is always on, happening on the go, at home and at work

of mobile searches occur at home or work; 17% on the go77%

2.082.523.56

Travel FoodAutoBeauty Tech

2.072.20

36%

Continued Research

18%

Shared Information

17%

Made a Purchase

25%

Visited a Retailer’s Website

17%

Visited a Store

7%

Called a Business

Mobile searches are strongly tied to specific contexts

Shopping queries are 2x more likely to be in store