ums user manual - mass.gov manual.pdf · chapter 25 - the umc screen ... registry of motor vehicles...

Registry of Motor Vehicles

UMS User Manual

Doc. # T20847-0514

Registry of Motor Vehicles UMS User Manual

Table of Contents

INTRODUCTION .........................................................................................................................................v

SECTION 1: REGISTRATION SCREENS ...............................................................................................1 Chapter 1 - The URI Screen................................................................................................3 Chapter 2 - The URSR Screen ..........................................................................................15 Chapter 3 - The URSN Screen..........................................................................................21 Chapter 4 - The URSV Screen..........................................................................................27 Chapter 5 - The URN Screen ............................................................................................33 Chapter 6 - The URVN Screen .........................................................................................39 Chapter 7 - The RH Screen ...............................................................................................45 Chapter 8 - The VT Screen ...............................................................................................53 Chapter 9 - The R1C Screen .............................................................................................59 Chapter 10 - The RBS Screen ...........................................................................................67 Chapter 11 - The RNF Screen...........................................................................................71 Chapter 12 - The COR Screens.........................................................................................75 Chapter 13 - The RA Screen .............................................................................................81 Chapter 14 - The IMI Screen ............................................................................................95

SECTION 2: LICENSE SCREENS .........................................................................................................101 Chapter 15 - The ULP Screen .........................................................................................103 Chapter 16 - The LI Screen.............................................................................................109 Chapter 17 - The LH Screen ...........................................................................................117 Chapter 18 - The LTH Screen.........................................................................................123 Chapter 19 - The LN/LNO Screens ................................................................................127 Chapter 20 - The LNS Screen .........................................................................................131

SECTION 3: MERIT RATING BOARD SCREENS.............................................................................135 Chapter 21 - Introduction to the Merit Rating Board......................................................137 Chapter 22 - The UMI9 Screen and UMIQ Screens .......................................................145 Chapter 23 - The UMO Screen .......................................................................................171 Chapter 24 - The UMA Screen .......................................................................................185 Chapter 25 - The UMC Screen .......................................................................................195 Chapter 26 - The UMVI Screen......................................................................................203 Chapter 27 - The UMVH Screen ....................................................................................217 Chapter 28 - The UMVS Screen .....................................................................................231 Chapter 29 - The MRBS Screen .....................................................................................237

SECTION 4: UMS SCREENS..................................................................................................................243 Chapter 30 - The UPOI Screen .......................................................................................245 Chapter 31 - The UPIC Screen (Insurance Companies only) .........................................253 Chapter 32 - The UPA Screen (Insurance Companies only)...........................................261 Chapter 33 - The UPMV Screen (Insurance Companies only) .......................................271 Chapter 34 - The UPH Screen.........................................................................................277 Chapter 35 - The UPTH Screen ......................................................................................283 Chapter 36 - The UVH Screen........................................................................................289

SECTION 5: NON-RENEWAL SCREENS............................................................................................295 Chapter 37 - The NRR Screen ........................................................................................297 Chapter 38 - The NRL Screen.........................................................................................301

GLOSSARY ........................................................................................................................................305

Introduction iii


APPENDICES ........................................................................................................................................311 Appendix A - Plate Types...............................................................................................313 Appendix B - ALARS Codes..........................................................................................317 Appendix C - Function Keys ..........................................................................................349 Appendix D - Operator Summary Line Data by Type of Summary Line .......................351 Appendix E - Surcharge Codes/ Standards of Fault........................................................353 Appendix F - At Fault Insurance Claim Reversal Reason Code.....................................365 Appendix G - Comprehensive Insurance Claim Reversal Reason Code ........................367 Appendix H - Traffic Citation Judgment Code...............................................................369 Appendix I - Security Policy...........................................................................................373 Appendix J - Plate Cancellation Error Correction Form.................................................377

Introduction iv


Introduction

About this User Manual

This manual will allow you to maneuver through the Uninsured Motorist System (UMS) database screens, which consist of an integrated database. An integrated database means that an individuals drivers license and vehicle records, as well as a Company/Corporations FID/EIN and vehicle records, are linked.

The UMS system is part of a system called the Automated License and Registration System (ALARS). This system consists of multiple components including Licensing, Registration, Title, Suspensions, Accident Records, Inspection Maintenance, Non-Renewal, Policy, and Merit Rating Board information.

This manual is intended for use by the insurance industry, both Parent company and Insurance Agents. The access to particular screens is based on whether you can update our Policy database or not. Everyone has inquiry access. If you are a Parent company and have requested to be able to process policy information directly to the UMS database, you would also have access to update screens in order to perform the duties that are outlined in Chapter 175 Section 113A of the General Laws. This allows your company to serve your customers to the best of your companys ability.

Please note that the screens in this manual may look different if you are not accessing them directly from the RMV. If you are accessing them through your service provider, they should provide you with a manual for their software.

We hope you find this manual to be helpful in serving your customers to the best of our capabilities. If you have questions about the UMS system, please call the UMS

Department at 857-368-9770.

Function Keys

Function keys are displayed in the message field on ALARS screens with a PF at the beginning followed by the number (e.g. PF1, PF2). However, these keys are labeled on keyboards with just an F at the beginning followed by the number (e.g. F1, F2). In this manual, function keys are shown with just the F followed by the number: the same way they are labeled on the keyboard. Please keep in mind that, when you see a key referred to as PF in ALARS, it is a reference to the corresponding F key on the keyboard.

Introduction v


About the UMS System

THE UMS CANCELLATION/REVOCATION PROCESS

The Uninsured Motorist System has been designed to help remove the uninsured motorist from the roads of the Commonwealth. The most important part of this system is the Cancellation/Revocation process. This process has been broken down into 4 distinct stages:

STAGE A

The insurance company sends a statutory cancellation of Insurance notice to the consumer. The consumer then has 20 days to respond to the notice, and rectify the reason for which the cancellation notice was sent.

STAGE B

After the 20 day period, if the situation for which the cancellation notice was sent has not been rectified by the consumer, the insurance company will electronically notify the Registry of the consumer's motor vehicle insurance policy cancellation. After receipt of this notice, the Registry will allow 23 days for the consumer to reinsure or rectify the reason for which the cancellation notice was sent.

STAGE C

After the 23 day period, if the consumer has not reinstated with the current insurance company or obtained new insurance from a different carrier, the Registry will issue a revocation letter to the consumer. This letter will allow the consumer 10 days from the date of the notice in which to provide the Registry with proof of new insurance.

STAGE D

If, after the 10-day period, the consumer has not provided the Registry with proof of new insurance, the Registry will revoke the consumers registration(s) and plate(s). After revocation, a report containing the consumer's name, address, and registration information will be forwarded to the local police for plate recovery. If insurance is purchased after the Revocation date, the consumer can keep the plates unless confiscated by the police, but there will be a minimum $100.00 reinstatement fee.

At any stage during this process the consumer may choose to stop the cancellation/revocation process by returning the registration(s) and plate(s) to the Registry for cancellation. The consumer will be issued 1 Plate Return Receipt, in which a copy should be forwarded to the insurance company.

Introduction vi


THE START OF THE CANCELLATION/REVOCATION PROCESS

The insurance cancellation process is initiated when one of the following situations occurs:

1) Non-Payment of Premium

2) Underwriting Reasons

3) Voluntary Cancellation

4) Fraud by Insured

5) Failure to Pay Surcharges

6) License or Registration Revoked

7) Void Policy

8) Dissatisfaction

9) Vehicle Sold

10) Transfer

11) Financed Account

12) Cancel/Rewrite

13) All Other

The insurance company has the right to cancel the consumer's automobile liability policy and inform the consumer of their decision under Chapter 175 Section 113A:

That . . . no cancellation of the policy, whether by the company or by the insured,

shall be valid unless written notice thereof is given by the party proposing

cancellation to the other party giving specific reason or reasons for such cancellation

at least twenty days in each case before the intended effective date thereof, which

date shall be expressed in said notice.

immediately upon the intended effective date of the cancellation of the policy,

whether proposed by the company or by the insured, forwarded to the registrar of

motor vehicles a notice, in such form as he may prescribe, containing such

information to apprise the registrar of the particular motor vehicles registration on

which the insurance is intended to be cancelled.

Introduction vii


Once the insurance company issues a Statutory Cancellation notice and notifies the Registrar in the form prescribed, the cancellation process is initiated.

STAGE A

Upon receipt of the Statutory Insurance Cancellation Notice, the consumer has 20 days in which to satisfy his/her current insurance company or obtain new insurance from a different carrier. The consumer may choose not to reinsure the motor vehicle(s).

The consumer may do any one of the following:

1. Take corrective action with the current insurance company, to satisfy the reason for which the original cancellation notice was sent.

2. Obtain a new automobile liability insurance policy from a new insurance carrier.

3. If the consumer chooses not to operate the motor vehicle(s), the consumer must return the plate(s) and registration(s) to the Registry and receive 1 Plate Return Receipt, of which a copy should be forwarded to the insurance company.

If the consumer does not take action as described above, the insurance company, according to Chapter 175, section 113A, will proceed with Stage B of the Cancellation/Revocation process.

STAGE B

If the consumer has failed to satisfy the requirements of Stage A of this process, the insurance company will notify the Registry of the consumer's liability insurance cancellation. The company, either On-line (updates immediately) or through Tape Batch Mode, will send a cancellation notice to the Registry as outlined in Chapter 175 Section 113A:

Immediately upon the intended effective date of the cancellation of the policy,

whether proposed by the company or by the insured, forward to the Registrar of

Motor Vehicles a notice, in such form as he may prescribe, containing such

information to inform the

Registrar of the particular motor vehicle registration on which the insurance is

intended to be cancelled.

The Registry will allow 23 days for (1) a notice of reinstatement, (2) the issuance of a new insurance policy, or (3) the returned registration(s) and plate(s).

*** NOTE: Once a consumer's motor vehicle liability policy has been cancelled (Stage B), the consumer may no longer operate the motor vehicle on the roads of the Commonwealth, unless a new policy is obtained.

Introduction viii


The insurance company must comply with the following procedures:

1. The insurance company must submit a cancellation to the Registry. The date provided on the cancellation must be equal to the intended cancellation effective date on the statutory cancellation notices to the consumer.

2. If the consumer has rectified the problem with the insurance company, the company should submit a new business or reinstatement transaction with the effective date of the original cancellation transaction.


1. Take corrective action with the current insurance company to satisfy the reason for which the original cancellation notice was sent. This will result in reinstatement of the policy on the effective date of cancellation.

2. If the consumer obtains new insurance from a new carrier, that new carrier must report the New Business to the Registry within 23 days. This will prevent a revocation letter from being issued.

3. If the consumer chooses not to operate the motor vehicle(s), the consumer must return the plate(s) and registration(s) to the Registry, and receive 1 Plate Return Receipt, of which a copy should be forwarded to his/her insurance company.

*** NOTE: When submitting batch transactions it is critical that a new business or reinstatement be processed by the insurance company and submitted to the Registry within 23 days from the effective date of the cancellation. This stops the letter of intent to revoke the consumer's registration and plate(s).

If the Registry does not receive (1) a reinstatement transaction, (2) a new business transaction, or (3) the returned plate(s) and registration(s), the Registry will proceed with Stage C of the Cancellation/Revocation process.

STAGE C

If, after 23 days, the consumer has failed to satisfy the requirements of Stage B of this process, the Registry will issue a letter of intent to revoke the consumer's plate(s) and registration(s) (see attachment A). The consumer has 10 days to notify the Registry of reinsurance or return the registration and plate(s). During this 10-day period, the consumer is considered uninsured.

At this stage, the insurance company cannot reinstate the policy. Either the current insurance company or a new carrier can submit a new business transaction.


Introduction ix


1. Obtain a new Automobile liability insurance policy with either the old company or a new insurance carrier. If the insurance company does not notify the Registry immediately of the new policy, then it is recommended that the insured submit a RMV 3 form from his/her insurance company. The consumer will then need to bring the RMV 3 to a Registry office and pay a $25.00 processing fee. It is recommended that the company process the transaction ON-LINE.

2. If the consumer chooses not to operate the motor vehicles(s), the consumer must return the plate(s) and registration(s) to the Registry and receive 1 Plate Return Receipt, one of which should be forwarded to the insurance company. If, after the 10 days, the consumer does not take any corrective action in the manner prescribed above, the Registry will initiate stage D of the Cancellation/Revocation Process.

STAGE D

If the 10-day period has elapsed, and the consumer or the company has not notified the Registry in the manner prescribed, then the consumer's registration(s) and plate(s) are REVOKED. On the 10th day at 12:01 a.m., the PRIMARY status on the customer's registration becomes REVO (Revoked). A short time after the REVO status is generated, the local police in the consumer's community are notified of the consumer's name, address, and registration information. Along with the local police, the Registry will also review the information for potential plate recovery. If the consumer is stopped by a police officer and cannot show proof of CURRENT insurance, the consumer risks prosecution for driving uninsured and/or unregistered. At this point, the registration has been revoked and the only process the insurance company can follow is to complete an RMV 3 for the consumer and instruct him/her to go to the Registry so he or she may pay the reinstatement fee of $100 to have the plates reactivated.


1. Obtain an RMV 3 form from their agent/insurance company and bring it to the Registry to have the plates reactivated by paying a $50 reinstatement fee.

2. If the consumer chooses not to operate the motor vehicle(s), the consumer must return the plate(s) and registration(s) to the Registry and receive 1 Plate Return Receipt, of which a copy should be forwarded to the insurance company.

At this point, the revocation process is complete. If the consumer fails to obtain proper insurance, the consumer is operating the motor vehicle(s) in violation of the law. In doing so, the consumer is subject to fines and possible imprisonment.

Introduction x


COMMERCIAL POLICIES

As of October 1, 1997, commercial policies must be electronically submitted to the Registry of Motor Vehicles. The same policy and procedures apply to a commercial policy, as does a private passenger policy. The only exception to not submitting vehicles on a commercial policy is the Section V registrations (dealer, repair, farm plates etc.). The Registry of Motor Vehicles will only accept a PAPER statutory cancellation notice covering Section V registrations. These cancellations should be mailed directly to the Dealer Repair Section at the Registry of Motor Vehicles. If a commercial policy has gone from a policy where the insurance company knew the scheduled vehicles, to a new insurance company that did not know the listed vehicles on the policy, the following action may be taken to avoid a revocation of their registration(s). The insurance agent/company must comply with the following procedures:

1. If the consumer obtains NEW commercial insurance from a new carrier, and the NEW commercial carrier does not know the scheduled vehicles, the NEW insurance company must complete an RMV 3 amendment form for each vehicle, ($25 amend for each vehicle) and submit it to the Registry for processing. Indicate on the form that there is a change of carrier and insurance coverage.

or

2. If the consumer obtains NEW commercial insurance from a new carrier, and the NEW commercial carrier does not know the scheduled vehicles, the NEW insurance company/agent can obtain all of the vehicles registrations and notify the insurance company who can process an Intervention form with the UMS department (no fee), which will stop or take the registration plates out of revocation.

The consumer must do the following:

1. Obtain a new commercial Motor Vehicle liability insurance policy from their current or a new insurance carrier.

2. If the consumer chooses not to operate the motor vehicle(s), the consumer must return the plate(s) and registration(s) to the Registry and receive 1 Plate Return Receipt, one of which should be forwarded to the insurance company.

Composite Rated Vehicles

The RMV/UMS position on composite rated vehicles (vehicles that your company knows or doesnt know) is as follows:

Your agents prepare RMV-1s in order for your customers to register their vehicles. In this case you/your agents do know the specific vehicles that are on composite rated policies.

Introduction xi


You need to address this with your agents so that this information may be passed to the RMV.

The other issue is that in order to cancel a policy with the RMV, you need to report it electronically. In the past (prior to October 1997), when the RMV accepted paper cancels, we would have required that you tell us one of two things on a statutory notice of cancellation: the Plate number or the VIN number. So, even back when we were accepting paper (which we are no longer accepting), in order to get off of the policy, you must have known the vehicles. Otherwise, we would have ended up rejecting your paper cancel.

Frequently Asked Questions about UMS

Q. How many days does an Insurance Company have before putting a customer in danger of receiving an Intent to Revoke Letter, which gives the customer 10 days before he/she becomes revoked for Insurance?

A. Once the RMVs UMS system receives an electronic cancellation notice from the Insurance Company, we look at the cancellation effective date and count from that day. Once 23 days goes by, we will send the registered owner a Letter of Intent to revoke the registration. The insurance company has 10 days from the date of the letter to update the policy electronically.

Q. What is the procedure if a registered owner receives a letter from the Registry saying they have been cancelled, but they know they have insurance?

A. The registered owner of the vehicle should get in touch with his/her Insurance Agent or Insurance Company. This way, your agent can either call the Insurance Company (Parent Company) for you, or they might send you to the Registry with a stamped RMV-3 form to amend your registration for a $25.00 processing fee.

Q. How long can I drive after my Insurance Company has cancelled my insurance?

A. You must cease operation of your vehicle on the date your Insurance Company notified you that you would be cancelled.

Q. What do I do if my plates become Revoked for lack of insurance? Can I continue to drive with these plates?

A. No, not until you obtain an RMV-3 form from your agent or insurance company and bring it to the Registry to have the plates reactivated by paying a $100 reinstatement fee.

Introduction xii


Q. What should I do if I move to another state? Can I keep my Massachusetts plates?

A. No. You must return your plates to the Registry of Motor Vehicles. You cannot keep Massachusetts plates if you move out of state. You must carry insurance from your new state (this does not cover Massachusetts plates). In addition, until you return those plates to the Registry, you will incur Excise Taxes.

Q. Should I report a policy for a trailer?

A. You do not need to report a trailer if the trailer is on a private passenger policy and it is listed as a rider on that policy.

Q. Is there a situation when I should I report a trailer policy?

A. You should report a trailer policy if the trailer is on a commercial policy, the trailer is more than 3,000 pounds and the registered owner is a corporation (non individual).

Q. Can I report a trailer that has no Vehicle Identification Number?

A. If the trailer does not have a vehicle identification number, weighs less than 3,000 pounds and is registered to an individual person, it would be listed on a rider, so the answer is NO, this trailer without a VIN number should not be reported to UMS.

However, if a trailer is OVER 3,000 pounds and for some reason doesnt have a vehicle identification number, is listed on a commercial policy, and registered to a company/corporation, than the trailer can ONLY be updated to our system through our on-line screens and not through our data file transfer method.

Q. How can I avoid having my customers receive a letter stating that they do not have a Policy on File with the RMV/UMS System?

A. To avoid a letter from being mailed to your customer, the Parent Insurance company needs to be sure that all policies are reported to the RMV/UMS system in a timely manner. New business policies must to be accepted on our database within 23 days of the policy effective date. If for some reason, your original transmission to the RMV/UMS had an error, the company is required to make all corrections and resend the corrected policy back until it is accepted. The RMV will start looking at registrations with no policies on our system for 120 days. The actual number of days may change at the discretion of the RMV.

Introduction xiii


Q. How can I avoid having my customers receive a letter stating that they have an Expired Policy on file with the RMV/UMS system?

A. To avoid the issuance of an Expired Policy on File letter, your company needs to electronically send all customers new and renewal policies in a timely manner. This means that if your renewal rejected the first time you sent it in, you need to fix the error and resend it to the RMV/UMS system until it is accepted and we are showing that your customer, does in fact have a valid insurance policy. The RMV will start looking at registrations with EXPIRED policies on our system for 120 days. The actual number of days may change at the discretion of the RMV.

Introduction xiv


Section 1 Registration

Screens

Section One Registration Screens 1

1 Registry of Motor Vehicles UMS User Manual

The URI Screen

About This Screen

Use the Registration/Title Inquiry (URI) screen to inquire on an individual or corporate registration and/or title.

To display the customer's registration/title record, enter one of the following fields:

PLT TYP and REG # VIN # TITLE #

These fields are described in detail starting on the next page.



The URI Screen

Field Descriptions

Function Enter the function code URI and press Enter to display the URI screen.

MSG Displays system-generated messages.

Plt Typ Enter the plate type code that corresponds to the type of registration you are inquiring about. This field is required when you enter a registration number. For a complete list of plate type codes, see Appendix A.

Reg# Enter the registration number of the plate you are inquiring about. This field is required if you do not enter a VIN, title, or license number. It is used in conjunction with the PLT TYP field above.

4Section One Registration Screens


Clr You may enter the color code of the plate for which you are inquiring. This is not a required field, but may be helpful to define specific registrations in plate series that have undergone a color conversion. Valid colors are:

Color Code Color R Red G Green Y Yellow B Blue A Authority S State M Municipal V Variable

VIN# Enter the vehicle identification number to inquire. This number can contain up to 17 characters. Most passenger and commercial vehicles since 1981 contain 17 characters. Homemade trailers weighing over 3,000 pounds require a Massachusetts VIN. This field is required if you do not enter a registration, title, or license number.

TTL# Enter the Massachusetts title number to inquire. This field is required if you do not enter a registration, VIN, or license number.

After you enter the information in the required fields and press Enter, the following fields display with data, if appropriate.

Lic #1 Displays the vehicle owners license number. If the owner is a corporation/company, a license number does not display. (This inquiry method is not recommended).

If the customer did not provide a license number at the time of registration, this field displays a system-generated X number (for example, X12345678).

Lic #2 Displays the second owners license number, if applicable.

FID# Displays the FID or EIN number of the corporation/company that owns the vehicle.

Lessee Displays the name of the lessee of the vehicle, if applicable.



RMV-1 Batch # Displays the system-generated batch number that represents the first transaction that combined this owner and vehicle. This number contains information for tracking purposes.

Owner 1 Name Displays the primary owners last name, first name, and middle name (LIC #1). If the owner is a junior, senior, etc., this displays in the middle initial field.

DOB Displays the primary owners date-of-birth (MM/DD/YYYY). Individuals with an X number may display a date-of-birth of 01/01/1901.

Owner 2 Name Displays the second owners last name, first name, and middle name of the second owner (LIC #2). If the owner is a junior, senior, etc., this displays in the middle initial field.

DOB Displays the second owners date-of-birth (MM/DD/YYYY). Individuals with an X number may display a date-of-birth of 01/01/1901.

Corp/Co Name Displays the name of the corporation/company identified by the number in the FID# field.

Mail Addr Displays the corporate owners or the primary owners mailing address (street name or P.O. box).

City Displays the mailing address city or town name.

ST Displays the mailing address state name.

Zip Displays the mailing address zip code.

Bld/Apt Displays the mailing address building or apartment number, if applicable.

Reg Only Mail Displays Y (yes) to indicate that the mail address on this record is for this registration only. Displays N (no) to indicate that it is not.

Resid Addr Displays the residential street address of the primary owner if it is different than the mailing address. This field is not used for corporations/companies.

City Displays the residential city of the primary owner, if it is different than the mailing address.

ST Displays the residential address state name.

Zip Displays the residential address zip code.



Bldg Apt Displays the residential address building or apartment number, if applicable.

Garage Displays the name of the city/town where the vehicle is garaged. This is the owners residential cityif the owner is an individual or the garage codeif the owner is a corporation. If a residential address does not exist, system defaults to the mail address city.

Reg Status Dt. Displays the primary/secondary status and an associated date. The date is the same as or beyond the original issue date of the registration. For a complete list of status codes, see Appendix B.

Reg Eff Dt Displays the date the registration became effective (MM/DD/YYYY).

Lifetime Paid This field is no longer used. An N will always display.

STKR# - DT Displays the inspection sticker # and the inspection date

INSP RSLT Displays the inspection result

Reg Exp Dt Displays the date the registration expires (MM/YYYY).

Model# Displays the model number of the vehicle (if applicable).

Style Displays the body style of the vehicle. For a complete list of body styles, see Appendix B.

Clr Displays the color(s) of the vehicle.

Cyl Displays the number of cylinders in the engine of the vehicle, if applicable (for example, 4, 5, 6, 8, or RO for Rotary).

Pass Displays the maximum number of passengers the vehicle can transport.

Doors Displays the number of doors on the vehicle.

Tran Displays a code to indicate the type of transmission in the vehicle: A (automatic) or M (manual).

Pwr Displays a code to indicate the type of fuel used in the vehicle: E (electric), G (gas), D (diesel), P (propane), B (Electric and Gas Hybrid), or C (Gasoline engine that can be easily converted to natural gas, propane, etc.)



Bus Displays a code to indicate the type of bus, if applicable. Valid codes are:

Code D R P S V

Bus Type Department of Public Utilities Regular Pupil School Bus Van Pool

Seats Displays the number of seats in the vehicle if one of the following plate types was entered:

Bus School Bus School Pupil Transport Van Pool Limo

Wgt Displays the weight of the vehicle in pounds if one of the following plate types was entered:

Commercial Trailer

Ttl Status-Dt Displays the title status and the date that status became effective. For a complete list of title statuses, see Appendix B.

Ttl Dt Displays the month, day, and year the title was applied for.

Print Dt Displays the date the title was printed.

Purch Dt Displays the date the vehicle was purchased.

OD Displays the odometer reading at the time of purchase.

N/U Displays U (used) or N (new) to indicate whether the vehicle is used or new.

Prev Ttl St/# If the vehicle has been previously titled in Massachusetts or another state, the previous title state and title number display in this field.

Ttl Type Displays one of the following title type codes to indicate that the title has any special information. Valid values are:



Title Type Description S or SALVAGE Salvaged R or RECONST Reconstructed T or THEFT Recovered theft C or CLEAR Clear O or OWNER Owner retained P or PRIOR Prior owner retained

Brand Displays a code to indicate why a vehicle was salvaged or reconstructed (for previously-titled vehicles) and any additional information related specifically to the title type. Valid values are:

Clear Title Brands: BOND Bond posted UNDL Undisclosed lien MEMO Memorandum copy OALT Odometer may be altered ODIS Odometer discrepancy ORPL Odometer replaced

Primary Salvaged Title Brands: PART Parts Only REPR Repairable

Salvaged, Reconstructed, Recovered Theft, Owner Retained, and Prior-Owner Retained Title Brands:

FIRE Fire damage FLOO Flood damage SALT Salt damage THEF Theft COLL Collision VAND Vandalism OTHR Other

Reason Cd Displays the reason code. This is used to indicate why a title is in review and awaiting print or activation.

Code Description AUD Application was entered by an EVR End User or a

branch BDP Bad payment OOP Owner or vehicle info entered incorrectly VCD Check the ninth digit in the VIN VIN VIN failed VINA ODM Odometer discrepancy



SAL DOC

DUP MYR MOD STY ATU OAL PRR MSC

Salvage Title Department has a case on record Supporting document needed before title can be issued Duplicate title applied for but not yet issued Model year amended on registration Model amended on registration Style amended on registration Auto Theft Unit has a case on record Original title application lost Prior registration record Problem with title application

Ttl Rtn St This field is not currently used.

Lien1 Type/Cd Displays the lienholder type and code. The two types of lienholders are C (corporate) and I (individual). Each lienholder has a five-digit code (for example, C/36126 = Ford Motor Credit and I/78650 = Joes Body Shop).

Name Displays the lienholders name.

Lien2 Type/Cd Displays the second lienholder type and code.

Name Displays the second lienholders name.

Ins Co Displays the three-digit insurance company code and name.

Orig Issue Dt Displays the month, day, and year the customers registration plate was issued.

NonProf Displays Y (yes) to indicate that the owner of the vehicle is a non-profit organization. Displays N (no) to indicate that the owner of the vehicle is not a non-profit organization.

Plt Order Status/Dt

Displays the plate order status and the month, day, and year the plate was ordered, if applicable. The common status codes are I (issued) and O (ordered).

Last-Next Bill Displays the number of the excise run of the customer's last excise tax bill and the month and year of the customer's next excise tax bill.



Procedures

How to inquire on a registration

1. Enter URI in the FUNCTION field and press Enter to display the URI screen. The following message displays:

PLEASE ENTER REG NBR, VIN NBR, TITLE NBR OR LIC.

2. Enter the appropriate information in one of the following fields:

PLT TYP and REG # VIN # TTL # LICENSE #

3. Press Enter.

The URI screen displays the registration and/or vehicle information for the fields you selected. The following message displays:

INQUIRY PROCESS COMPLETE

When no information is available, the following message displays:

A RECORD MATCHING ENTERED KEY(S) WAS NOT FOUND

When a Registration is Duplicated on the System

When inquiring on a plate that was either issued to two people or the plate number is on the system twice with the same name but with different statuses, the system displays the following message:

DUP REGS EXIST - SOLE ACTV REG SHOWN

If this is not the person, go to the URSR screen to resolve the duplicate registration.

When a VIN is Duplicated on the System

1. When inquiring on a duplicate VIN, the system automatically displays the URSV screen.

2. Move the cursor to the desired VIN and press F9 to bring the vehicle information to the URI screen.



When the Registration Number is not Known

1. In the FUNCTION field, type URSN and press Enter. The following message appears:

PLEASE ENTER KEYS

2. To obtain the customer's registration information, key in the customer's last name, first name, middle initial, and date of birth (if available). Press Enter.

3. Change the function code to URI.

4. Using the arrow key, move the cursor to the desired record and press F4 to bring the record to the URI screen.

When Only a Partial Registration Number is Known

1. In the FUNCTION field, type URSR and press Enter. The following message appears:

PLEASE ENTER KEYS

2. To obtain the customers registration information, type the plate type and the partial plate number (must be the beginning characters of the registration number). Press Enter.

3. Once the desired information is found, type URI in the FUNCTION field, but do not press Enter.

4. Using your arrow key, move the cursor to the desired record and press F4 to bring the record to the URI screen.

When Only a Partial VIN is Known

1. In the FUNCTION field, type URSV and press Enter. The following message appears:

PLEASE ENTER KEYS

2. To obtain the customers vehicle information, type the partial VIN number and press Enter.

3. Once the desired information is found, type URI in the FUNCTION field, but do not press Enter.



4. Using the arrow key, move the cursor to the desired record and press F4 to bring the record to the URI screen.

Common Messages

Below are common messages that you may see while using this screen.

INQUIRY PROCESS COMPLETE

This message indicates that the specific information that you requested for the customer has been displayed.

DUP REG EXIST-SOLE ACTV REG SHOWN

This message indicates that a duplicate registration records exists. The active registration record is displayed.

PLATE TYPE INVALID

COLOR INVALID

These messages indicate that the code you entered is invalid. Refer to Appendix A for a complete list of plate type and color codes.


2


The URSR Screen

About This Screen

Use the Registration Scroll (URSR) screen to display registration information by registration number. The following registration data displays for each registration record found:

Plate type, registration number, and color Model year of the vehicle Make of the vehicle Model name Color of vehicle Primary owner of each vehicle, listed by name (last, first, and middle initial) Primary registration status of the vehicle

To display the customer record, you enter the PLT TYP (plate type) and REG # (registration number) fields. If you know only part of the registration number, you can enter only that part of the number. In this case, all records with registration numbers that begin with the number you enter display.

In addition, you can enter the REG STATUS field to limit your search to only registrations with that particular status.



The URSR Screen

Field Descriptions

Function Enter the function code URSR and press Enter to display the URSR screen.


Plt Typ Enter the plate type code that corresponds to the type of registration you are processing to display the customer record. For a complete list of plate type codes, see Appendix A.

Reg # Enter the complete or partial registration number of the plate you are inquiring about to display the customer record. There are a maximum of 14 matches per screen display. If the complete number is entered, this number displays as the first match on the screen.


C


Color Displays one of the following color codes based on the plate type entered:


Reg Status Enter the status of the plate to display only those registrations that match this status. For a complete list of registration status codes, see see Appendix B.

After you enter the information in the required fields and press Enter, the following fields display with data, if applicable.

Plate Typ Displays the plate type code.

Reg Number Displays the registration number.

Displays the color of the plate.

Model Year Displays the model year of the vehicle.

Make Displays the make of the vehicle.

Model Name Displays the model name of the vehicle.

Color Displays the color of the vehicle.

Owner Name Displays the name of the primary owner of the vehicle.

Status Displays the primary registration status of the vehicle.



Procedures

How to Inquire with a Complete/Partial Registration Number or Status

1. Enter URSR in the ENTRY CODE field and press Enter to display the URSR screen. The following message displays:

PLEASE ENTER KEYS

2. Enter the required fields and any additional fields you want to specify your search. These fields serve as a starting point for the search. The following message displays:

F8 FOR MORE RECORDS

Note: If more information is desired, press F8 to display the next page of information, or press F7 to display the previous page of information.

3. If you would like to begin viewing records from a record already displayed on a scroll screen, move the cursor down to the desired record and press F8. A new scroll page displays, beginning with the selected record.

How to Select a Specific Registration and Display on Another Inquiry Screen

1. Complete Steps #1 and #2 in the procedure above.

2. Once the desired information displays on the URSR screen, press HOME to bring the cursor to the FUNCTION field.

3. Enter the function code of the screen you would like this information transferred to, for example, URI. Do not press Enter.

4. Using the arrow keys, move the cursor to the line that contains the customers information and press F4. The vehicle and owner information pertaining to the registration information selected displays on the screen you requested.

When the Wrong Registration Information is Selected

If you select an incorrect record to view, or if you want to return to the URSR screen, follow the procedure below:



1. To return from the URI to the URSR screen, press HOME.

2. Enter URSR in the FUNCTION field and press F11.

This automatically displays the same page of the URSR scroll screen that you were previously on and allows you to search for and select another registration number.

How to Move into a Secondary Inquiry Session and Display Registration Information on the URI Screen

1. On the URSR screen (primary session), type the appropriate information in the desired fields, and press Enter.

2. Enter URI in the FUNCTION field.

3. Using the arrow key, move the cursor to the desired record.

4. Press F4 to move to a secondary session (URI).

The URI screen displays registration information for the registration number you selected.

You can continue to enter registration numbers to display additional registration information.

Common Messages

Below are some common messages that you might see while using this screen.

END OF SET ENCOUNTERED

Indicates that you have reached the end of the list of people for this transaction.

BEGINNING OF SET ENCOUNTERED

Indicates that the list shown begins at this point. If you are paging backward through a list of names (using the F7 key) this message tells you when the first name in the set is encountered.

REG MISSING - PLEASE REENTER

You attempted to bypass a field that requires data to be entered. Enter the appropriate information in this field.


3


The URSN Screen

About This Screen

Use the Registration/Vehicle Identification Number Owner Scroll (URSN) screen to find a vehicle identification number (VIN) or registration information. This screen displays all VINs and registrations attached to that person.

The only required field on this screen is NAME L (last name). To display the customer record, enter all or part of an owners name. You can also enter any of the following fields to narrow your search and limit the number of records that display:

NAME F (first name) NAME M (middle initial or initials for Sr., Jr., etc.) DOB (date of birth) REG STATUS (registration status)

Another field, VIN DISPLAY, allows you to determine what type of information you want to display on this screen. For example, you can elect to display the vehicle identification number or registration information (plate type, color, registration number, and registration status).

These fields are explained in detail starting on the next page.



The URSN Screen

Field Descriptions

Function Enter the function code URSN and press Enter to display the URSN screen.


PG Displays the page number of the current scroll screen.

Name L: Enter the registered owners last name to display the record. You can enter part or all of the name. If you enter just part of the name, all customers whose name begins with the letters you enter display.

F Enter the registered owners first name or initial. Use this field to narrow the search and limit the number of records that display.

M Enter the registered owners middle name or initial. Use this field to narrow the search and limit the number of records that display.



DOB Enter the registered owners date of birth (MM/DD/YYYY).

Use this field to narrow the search and limit the number of names that display.

Vin Display Enter Y (yes) to display the VIN associated with the owner's registration. Leave this field N (no) to display the plate type and color, registration number, and registration status, but no VIN.

Note: Except for Y, characters in this field do not display after you enter all selection information and press Enter.

Reg Status Enter the appropriate primary registration status to display owner information or VIN numbers only for registrations having that status. Use this field to narrow your search and limit the number of records that display. Leave this field blank to display owner information or VIN numbers for all registration statuses.


Owner Name/DOB Displays the owners name and date of birth. The owners name, address, and DOB are listed with each line of registration or VIN information.

Street/City Displays the street and city/town portions of the owners address.

ST Displays the state portion of the owners address. For a complete list of valid state, Canadian, and foreign codes, see Appendix B.

Vin/ Registration Depending on what you entered in the VIN DISPLAY field, Info displays the owners VIN or registration information. If VIN

DISPLAY is Y, the VIN displays. If VIN DISPLAY is N, the registration information (registration number, plate type, color, and registration status) displays.

Status Displays the primary registration status if registration information is entered.



Procedures

How to Inquire on Registered Owner Information

1. Type URSN in the FUNCTION field, and press Enter. The URSN screen displays with the following message:

PLEASE ENTER KEYS

2. Enter the persons last name. To specify your search, you can also enter the first and middle name, date of birth, VIN display, or registration status. These fields are optional, however.

3. URSN displays all owners who match the information you entered. If more than seven owner names are found, the following message appears:

F8 FOR MORE RECORDS

Note: To see more owner names, press F8 to display the next page of information. Press F7 to display the previous page of information.

4. To display a list of names that begins with a name already displayed on the scroll screen, move the cursor to the desired name and press F8. A new scroll page beginning with the selected name is displayed.

How to Transfer Information from URSN to URI

1. Type URSN in the FUNCTION field, and press Enter. The URSN screen displays with the following message:

PLEASE ENTER KEYS

2. Enter the persons last name. To specify your search, you can also enter the first and middle name, date of birth, VIN display, or registration status; however, these fields are optional.

URSN displays all owners who match the information you entered.

3. Enter URI in the FUNCTION field, but do not press Enter.

4. Move the cursor to the owner you want to see on URI.

If necessary, use F8 to scroll to the page that displays the owner name.



5. Press F4 to display the URI screen with detailed registration information. The URI screen displays registration and title information for the owner you selected.

When Wrong Person Information is Selected to Another Screen

If you carry over the wrong person to another screen, return to URSN and select the appropriate person. See "Return to URSN Screen."

How to Return to URSN Screen

To return to URSN, do one of the following:

If you accessed URI by pressing F4, change the function code to URSN and press F11. (F11 returns you to the first page of the scroll.)

If you accessed URI by pressing F16, press F11 or F16 again. (Both keys return you to the scroll page you selected from.)

Continue to select registrations on URSN to carry over and display in detail on URI, or go on to another function.

Common Messages

Below are some common messages that you may see while using this screen.

END OF SET ENCOUNTERED - NO MORE RECORDS

Indicates that you have reached the end of the list of people for the keyline information entered.

LAST NAME IS REQUIRED

You attempted to search on a first name only. Type the person's correct name. Last name is a required field.


4


The URSV Screen

About This Screen

Use the UMS Registration Scroll by Vehicle Identification Number (URSV) screen to display the following registration information:

Vehicle identification number (VIN) Plate type, registration number and color of plate The primary owner of each vehiclelisted by last name, first name, and middle

initial Primary status of the registration

This screen can also be used to select a particular registration for display on another screen. This is explained in more detail in the Procedures section at the end of this chapter.

To display the customer record, enter the vehicle identification number in the VIN # field. If you know only part of the VIN, you may enter only that part of the number. In this case, all records with VINs that begin with that number display.

You can also enter information in the REG STATUS field to limit your search to only registrations with that particular status.



The URSV Screen

Field Descriptions

Function Enter the function code URSV in this field and press Enter to display the URSV screen.


PG Displays the page number of the current scroll screen.

Vin # Enter the vehicle identification number to display the customer record. If you know only part of the VIN, you may enter only that part of the number. In this case, all records with VINs that begin with that number display.

The VIN number can contain up to 17 characters. Most passenger and commercial vehicles since 1981 contain 17 characters. Homemade trailers weighing over 3,000 pounds require a Massachusetts-assigned VIN.


C


Reg Status Enter the primary status of the plate to display only registrations with that primary status. For example, if you enter ACTV (active), only information with active registrations for the VIN number you enter will display.

After you enter the information in the required fields and press Enter, the following fields display with data:

Vehicle ID Displays the vehicle identification number. Number

Plate Typ Displays the plate type code.

Reg Number Displays the registration number.

Displays the color of the plate.

Owner Name Displays the name of the owner of the vehicle.

Status Displays the primary registration status of the vehicle.

Procedures

How to Inquire by VIN or Registration Status

1. Enter URSV in the FUNCTION field and press Enter. The following message displays:

PLEASE ENTER KEYS

2. Enter information in the required fields and any additional fields to specify your search, and press Enter.

3. The following message displays:

F8 FOR MORE RECORDS

If more information is desired, press F8 to display the next page of information or press F7 to display the previous page of information.

Note: If you would like to begin viewing records from a record already displayed on the screen, move the cursor to the desired record and press F8.



Once you press F8, a new scroll page displays beginning with your selected record.

How to Select a Specific VIN to View on Another Inquiry Screen

1. Complete steps #1 and #2 in the procedure aboveHow To Inquire By VIN Or Registration Status.

2. Once the desired information is found on the URSV screen, press HOME to bring the cursor to the FUNCTION field.

3. Change the function code to the screen to which you want the information transferred, for example URI, but do not press Enter.

4. Move the cursor, using the arrow keys, to the line that contains the information and press F4. The vehicle and owner information pertaining to the registration information selected displays on the screen you requested.

When the Wrong Vehicle/Registration Information is Selected

If you select an incorrect record to view, or you want to return to the URSV screen, follow the procedure below:

1. To move from the URI back to the URSV screen, press HOME.

2. In the FUNCTION field, type URSV and press F11.

3. The previous page of the URSV scroll screen is displayed, allowing you to search and select another VIN.

How to Move Into a Secondary Inquiry Session and Display Registration Information on the URI Screen

1. On the URSV screen (primary session), key the keyline field(s) you want and press Enter.

2. In the FUNCTION field, type URI but do not press Enter.

3. Using the arrow key, move the cursor to the desired record.

4. Press Shift and F4 to move to a secondary session (URI).

5. The URI screen displays registration information for the registration number you selected.



6. You may continue to enter registration numbers while on URI.

7. To exit the secondary session (URI) and return to the primary session (URSV), press Shift and F4.

Common Messages



Indicates that you have reached the end of the list of people for this transaction.

BEGINNING OF SET ENCOUNTERED

Indicates that the list shown begins at this point. If you are paging backward through a list of names (using the F7 key) this message tells you when the first name in the set is encountered.


5


The URN Screen

About This Screen

Use the UMS Registration Scroll (URN) screen to display registration information for corporations and/or companies.

The only required field on this screen is the CORP/CO NAME (corporation/company name) field. You can also enter three additional fields to narrow your search and specify the information that displays on this screen. These additional fields are:

ACTIVE PLATESAllows you to display only active plates assigned to corporations/companies.

EXACT CORP/CO NAMEAllows you to display only those corporations/companies that have the name you enter.

CORP/CO ONLYAllows you to display corporation/company names and addresses only or include registration information.

These fields are described in detail starting on the next page.



The URN Screen

Field Descriptions

Function Enter the function code URN in this field and press Enter to display the URN screen.


Corp/Co Name Enter the name of the desired corporation or company to display the record.

Active Plates Enter Y to display only active plates assigned to the corporations/companies. Leave this field N to display all plates assigned to the corporation/company.



Exact Match On Corp/Co Name

Enter Y if you want the system to search only for corporation/company names that match the exact spelling of the name you typed (through the first 20 characters). Leave this field N, if you do not want an exact match on the name. In this case, the system displays all corporations/companies with names similar to the one you entered.

Corp/Co Only Enter Y to display only corporate names and addresses. Leave this field N to display registration information with corporate names and addresses.

Owner Name and Addr

Displays each corporation/company by name and address (city and state).

FID# Displays the company or corporations Federal identification (FID) number or Employer Identification Number (EIN).

Own Indicates who created the NOWN: C (Citation/MRB), R (Registry), D (Dealer Repair), V (RMV formerly MRB), or E (RMV formerly Dealer/Repair).

Stat The status of a registration. This field represents the primary status of the registration. The most common primary statuses are ACTV (Active) and EXP (Expired). For a complete list of primary status codes, see Appendix B.

Typ Displays the type of plate issued; for example, CON = commercial and PAN = passenger. For a complete list of plate type codes, see Appendix A.

C Displays the color of the plate issued. Valid colors are:

Color Code R G Y B A S M V

Color Red Green Yellow Blue Authority State Municipal Variable

Reg Num Displays all registration numbers belonging to that corporation or company.

Note: Registrations are displayed in registration number order, from left to right.



Procedures

How to Inquire on the URN Screen

1. In the FUNCTION field, type URN and press Enter. The following message appears:

PLEASE ENTER CORP/CO NAME

2. Enter the complete or partial corporation/company name in the CORP/CO NAME field.

3. If you want to narrow your search, enter the three additional fieldsACTIVE PLATES, EXACT MATCH ON CORP/CO NAME, AND CORP/COto specify the data that displays. You can also leave the default values, which is an N in these fields. For more information on these fields, see the specific field descriptions earlier in this chapter.

4. Press Enter. The screen displays all records found that match the information you entered. If there is more data to be displayed, the following message appears:

ENTER F8 TO BEGIN SCROLL

If no other pages of data exist, the following message appears:


5. If you do not see the desired company on this page and more selections exist, press F8 to page forward. To view a previous page, press F7. If you would like to begin viewing records from a record already displayed on the scroll screen, move the cursor down to the desired record and press F8. A new scroll page displays, beginning with your selected record.

How to Select a Specific Corporation/Company

This function can only be performed when registrations are displayed. It is valid only when CORP/CO ONLY = N.

1. In the FUNCTION field, type URN and press Enter. The following message appears:




2. Enter the complete or partial corporation/company name in the CORP/CO NAME field.

3. Enter N in the CORP/CO ONLY field to display registration information with the corporation/company name and address.

4. If you wish to narrow your search, enter a Y in the two additional fields ACTIVE PLATES and EXACT MATCH ON CORP/CO NAME. You can also leave the default values, which is an N, in these fields. For more information on these fields, see the specific field descriptions earlier in this chapter.

5. Press Enter. The screen displays all records found that match the information you entered.

6. In the FUNCTION field, type the function code of the screen to which you want the information transferred to (URI, for example). Do not press Enter.

7. Using the arrow keys, move the cursor to the plate you want and press F4. This displays the information you requested.

When you Select the Wrong Corporation/Company Name

1. In the FUNCTION field, type URN.

2. Press F11.

The same page of the URN scroll screen that you were on previously displays, and allows you to search and select another company.

How to Display Registration Information on the URI Screen

1. From the URN screen (primary session), type the corporation/company name about which you are inquiring and press Enter.

2. In the FUNCTION field, type URI.

3. Using the arrow keys, move the cursor to the plate you want.

4. Press F4 to move to a secondary session of the URI screen to view specific information about the plate requested.

5. The URI screen displays registration information for the corporation/company name you selected.



Common Messages


NO RECORDS FOR THIS KEY ON DATA BASE

You entered a company/corporation name that has no records or information associated to it. Check that you have the correct company, or reenter a new name.


You attempted to bypass the CORP/CO NAME field and this field is required.


6


The URVN Screen

About This Screen

Use the National Automobile Dealers Association (NADA) Value Guide Inquiry (URVN) screen to obtain four different valuations and the weight of a used vehicle by entering the vehicles identification number. Price values include the Manufacturer Suggested Retail Price (MSRP) for excise tax purposes and the NADA trade-in value for sales tax purposes.

To display the NADA value record, you enter only the VIN # and Odom fields. If, however, you are inquiring about a vehicle manufactured prior to 1981, you must also enter the following fields:

MAKE

MODEL-YEAR

These fields are described in detail starting on the following page.



The URVN Screen

Field Descriptions

Function Enter the function code URVN and press Enter to display the URVN screen.


VIN Enter the Vehicle Identification Number of the vehicle to be displayed on the record. In most cases, this number must contain 17 characters. All passenger and most commercial vehicles since 1981 contain 17 characters. The model year displays automatically. For vehicles with a model year prior to 1981, enter the NCIC number.

Make Enter the make, for vehicles prior to 1981, to display the record. For a list of NCIC make names, see Appendix B.

Model-Year Enter the vehicles model year, for vehicles prior to 1981, to display the record.



Odom Enter the vehicle's odometer reading.


Weight Displays the vehicles weight.

MSRP Displays the manufacturers suggested retail price (when the vehicle was new).

Loan Displays the vehicles loan value.

Retail Displays the vehicles current retail value.

Trade-In Displays the vehicles current trade-in value.

Series Desc Displays a description of the vehicle from the NADA Official Used Car Guide.

Sub Make Desc Displays a description of the vehicle from the NADA Official Used Car Guide.

Body Style/ Displays a description of the vehicle from the NADA Type Desc Official Used Car Guide.

Procedures

How to Inquire About NADA Values

For a vehicle manufactured prior to 1981, enter the NCIC number in the VIN field, the make and model year, and the odometer reading.

For a vehicle manufactured 1981 or later, enter the VIN and odometer reading. The make and model year display automatically.



How to Access NADA Values from the UVH Screen

1. Change the function by entering URVN in the FUNCTION field.

2. Press F6. URVN displays in primary session.

3. To return to the UVH screen, change the function by entering UVH in the FUNCTION field (do not press Enter) and press F6 again.

How to Access NADA Values from the URI Screen

1. Change the function to URVN (do not press Enter). 2. Press F6. URVN displays in primary session. 3. To return to the URI screen, change the function by entering URI in the

FUNCTION field (do not press Enter) and press F6 again.

How to Access NADA Values from the UPA Screen

1. Change the function to URVN (do not press Enter).

2. Move cursor to appropriate vehicle information line and press F3. URVN displays in secondary session.

3. To return to the UPA screen, press F11.

How to Access NADA Values When Duplicate Registrations Display on the URSR Screen


2. Move the cursor to the appropriate registration line.

3. Press F4. URVN displays in primary session.

How to Access NADA Values When Duplicate VINs Display on the URSV Screen


2. Move the cursor to the appropriate vehicle information line.

3. Press F4. URVN displays in primary session



Common Messages

Below are some common messages that you might see while using this screen.

CRITICAL VIN ERROR

You entered a VIN with an error that is sufficient to prevent any vehicle information from being displayed.

NON-CRITICAL VIN ERROR

You entered a VIN with a minor error, which still allows vehicle information to be displayed.


7


The RH Screen

About This Screen

Use the Registration History (RH) screen when you need detailed historical registration information. This is a scroll screen that displays all owners (individual or corporation) and vehicles that have ever been associated with a registration. For example, if you have a question about when the customer owned the vehicle with that particular registration.

To display registration history information on this screen, you must enter the plate type and registration number. When you enter the required fields and press Enter, this screen gives you the following information:

Any current and all previous owners who had vehicles with this registration attached. Up to 12 vehicle records for each owner, including the vehicle identification number

(VIN), make, and model, if applicable. A history number displays for each owner that indicates how many of the vehicles

listed for an owner now have new registration numbers attached. This number displays in the HST# field.

The date that the registration was originally issued to each owner listed on the screen. The primary status of the registration for each owner listed and the date the

registration was last updated.

You may transfer a registration number to the RH screen from another screen when you need detailed historical information about that registration. You are also able to transfer the registration number, VIN, or owner name from the RH screen to other screens to obtain additional information. For more information, see the Important Notes and Procedures sections later in this chapter.

Note: If you transfer information from RH to another screen and you then want to return to the page of the RH screen you were on earlier, you must use F11. For more information, see the procedure How to Return to the RH Screen.



The RH Screen

Field Descriptions

Function Enter the function code RH and press Enter to display the RH screen.

Plt Typ Enter the plate type code that corresponds to the registration on which you are inquiring. This field is required. For a complete list of plate type codes, see Appendix A.

Reg # Enter the registration number of the plate on which you are inquiring. This field is required.

Clr You may enter the color code of the plate on which you are inquiring. This is not a required field, but may be helpful to define specific registrations in plate series that have undergone a color conversion. Valid colors are:




Owner/Corp Displays a list of all the owners that were ever associated Name with the registration number and plate type you entered in the

REG# and PLT TYP fields. If the owner is an individual, the name displays in the following order: last, first, middle initial and/or titles such as Jr., Sr., etc. If the owner is a corporation, this field displays the first 40 characters of the corporation name.

When there are multiple owners associated with the registration number, the owners are listed in chronological order. The first owner that displays is the most recent owner of the registration. The last owner that displays is the first, or original, owner.

Hst # For each owner that is displayed, this field indicates the number of historical vehicles. Historical vehicles are those vehicles that once had this registration number attached, but now have new registration numbers. These vehicles may have a new owner or the same owner; as long as they have new registrations, they are considered historical vehicles.

In some cases, the number of historical vehicles does not match the number of vehicles you see listed for an owner. This is because not all vehicles listed for an owner are historical vehicles. One vehicle may currently have the registration attached. Another vehicle may have had the plate removed, but for some reason, may not have been given a new plate. Only vehicles that are given new registrations are considered historical vehicles.

For example, lets say that there are three owners associated with the registration number you entered: Owners A, B, and C. Here are their stories:

Owner A has only one vehicle with this registration and is the current owner of the vehicle.



Owner B owned three cars that were all associated with the registration, but sold them. All three cars received new registrations.

Owner C owned two cars that were associated with the registration and sold one car, which was given a new registration. Owner C still owns the second car, but cancelled the registration.

The following example shows the values that display in the HST# (history number) field for each of these owners:

Owner A has no historical vehicles. This means that this owner is the current owner of the vehicle that is associated with the registration number (plate attached). Owner B has three historical vehicles. This indicates that all three vehicles now have new registrations. Owner C has only one historical vehicle, indicating that only one of the two cars was given a new registration. Following are additional situations that effect the vehicle history number:

A database error message may display in the VIN field, indicating that a vehicle record was not located on the database. This vehicle is considered historical and adds to the vehicle number in the HST# field. For more information, see the VIN field description.

If a car is sold and registered in another state, it is not included as a historical vehicle.

If NO VEHICLE displays in the VIN field, the system considers this a historical vehicle. For more information, see the VIN field description.

Orig Iss Dt Displays the original issue date of the registration for a particular owner.

Reg Status Displays the primary status of the registration. The primary status is always the current status of the registration. Valid values are:

ACTV Active CAPR Cancelledplate returned CA19 Cancelledlost plate EXPI Expired SWAP Swapped plate for another REVO Registration revoked



DT Displays the date that the status of the registration was last updated. The time between the original issue date and this date is the period of time the owner had this registration.

VIN Displays the vehicle identification numbers for up to 12 vehicles associated with the registration number and owner. Vehicle identification numbers are listed in chronological order with the most recent being listed first.

Note: Although only 12 vehicles are displayed, there may be more vehicles in the record. You may review additional records on the VT screen.

In addition to the vehicle identification number, there are two additional values that can display in the VIN field. These are:

NO VEHICLE NO VIN

NO VEHICLE indicates that the registration was not associated with a vehicle for a certain period of time. The system counts this period of time as a historical vehicle. The NO VEHICLE line, therefore, adds one vehicle to the number of historical vehicles in the HST # field.

NO VIN indicates that the vehicle associated with the registration is a homemade trailer weighing less than 3,000 pounds or a manufactured trailer weighing less than 3,000 pounds with no vehicle identification number.

The following database error message may, occasionally, display in this field:

LR ERROR - CALL DP. VEHC RECORD MISSING ON DBASE. SURR=XXXXXXXXX.

This is a line read error, indicating that there is a vehicle associated with the owner and registration that could not be found on the database. You do not need to take any action; however, note that this record is considered a historical vehicle. It, therefore, adds one vehicle to the number of historical vehicles in the HST# field.

YR Displays the model year of the vehicle. This field is blank when NO VEHICLE displays in the VIN field.



Make Displays the manufacturer of the vehicle. This field is blank when NO VEHICLE displays in the VIN field.

Model Displays the model name of the vehicle. This field is blank when NO VEHICLE displays in the VIN field.

Important Notes

If there are more vehicles for a particular owner than fit on one page, the entire vehicle record for that owner starts on the next page. This can sometimes look as though there are no more records; however, the message F8 FOR MORE RECORDS in the MSG field tells you that there are more records. To display these records, press F8.

The RH screen displays only the primary status associated with the registration. No secondary statuses are displayed on this screen.

Historical vehicles are no longer associated with the registration number. So, keep in mind that when you transfer the VIN for a historical vehicle to another screen, you see the new registration number for that vehicle and you may see a new owner for that vehicle as well.

Some owners listed in the OWNER/CORP NAME field are no longer associated with the registration number in the REG# field. If you transfer one of these owners to another screen, you will see the current registration for that owner.

If you transfer to another screen from RH and you then want to go back to the original page of the RH screen, you must use F11. For more information, see the procedure How to Return to the RH Screen.

The following error message may, occasionally, display in the VIN field:

LR ERROR - CALL DP. VEHC RECORD MISSING ON DBASE. SURR=XXXXXXXXX.

This message has an effect on the number of historical vehicles in the HST# field. For more information, see the VIN field description earlier in this chapter.



Procedures

How to Inquire on a Registrations History

1. Enter RH in the FUNCTION field and press Enter.

2. Enter the plate type and registration number.

3. Press Enter to display all owners and vehicles associated with the registration number you entered.

Note: If there are more vehicles for a particular owner than can fit on one page, the entire vehicle record for that owner starts on the next page. This can sometimes look as though there are no more records; however, the message F8 FOR MORE RECORDS in the MSG field tells you that there are more records. To display these records, press F8.

How to Transfer Information to Another Screen From RH

To transfer the registration number, vehicle identification number, or owner/corporation name from RH to another screen:

1. In the FUNCTION field, type the code for the screen to which you want to transfer information.

2. Move the cursor to the line of the owner or vehicle information you want to transfer.

3. Press F4 to transfer this information to the desired screen.

Note: When you transfer the VIN for a historical vehicle from RH to another screen, you see the new registration number for that vehicle and you may see a new owner for that vehicle as well. When you transfer an owner who is no longer associated with this registration, you see the current registration for that owner.

How to Transfer Information to the RH Screen

To transfer the registration number and the associated vehicle identification number/owner information to RH from another screen, enter RH in the FUNCTION field and press F6.



All vehicles and owners associated with the registration number you transferred to the RH screen are displayed.

Note: Only vehicle/owner information that is associated with a registration number can be transferred to the RH screen.

How to Return to the RH Screen

When you transfer the VIN for a historical vehicle from RH to another screen, you see the new registration number for that vehicle and you may see a new owner for that vehicle as well. Likewise, when you transfer an owner who has a new registration to another screen, you will see the current registration for that owner.

If you want to display this new registration on the RH screen, type RH in the FUNCTION field and press F6.

If you want to redisplay the original registration and return to the RH screen page you were on earlier, type RH in the FUNCTION field and press F11.


8


The VT Screen

About This Screen

Use the Vehicle Title History (VT) screen to inquire about a vehicles title history. This screen can help when you need historical title information. For example, you may need to find a title number to research when a vehicle was salvaged. This screen displays a list of all owners associated with a specific vehicle.

To display title history on this screen, you must enter the VIN number. Up to four histories are displayed per page. The first two lines of information contain title detail including the title issue date, the title number, the owners name and address and the vehicle purchase date. The third line contains r

ums user manual - mass.gov manual.pdf · chapter 25 - the umc screen ... registry of motor vehicles...

Documents