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    INDUSTRIAL Report

    UNDERGONE AT

    ON MARKETING MIX

    Prepared by

    CHINTAN MANDAVIYA

    T.Y.B.B.A.

    Academic year 2005-06

    Seat No.:- Roll No:- 16

    Guided by

    MR. MANISH THAKAR

    College

    Smt. M. T. D. C. C.

    Submitted toSaurashtra University

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    DECLARATION

    The undersigned MANDAVIYA CHINTAN the student

    of T.Y.B.B.A. hereby declare that the project work presented in

    this report is my own contribution and has been carried out

    under the super vision of lecturerMr. MANISH THAKARof

    Smt. M. T. D. C. C.

    This work has not been previously submitted to any other

    university for any other examination.

    Date:

    Place: Rajkot Signature.

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    PREFACE

    Practical Study plays a vital role in the field of education. It

    has been introduced for the students to get practical knowledge

    along with the theoretical knowledge, only bookish knowledge

    is not the right way of learning anything specially for the

    management students. How management principles are

    implemented in business can only be known through practical

    study through visit, students can Very well become aware about

    industrial environment like problem, opportunities, different

    situations etc. This helps the students for better understanding &

    also gives then a chance to show their skills & ability.

    According to the above reviews our Saurashtra University

    has included practical training of any industry & viva of it as 8 th

    paper, With a view to expand my boundaries of thinking about

    implications of the theoretical knowledge in practical field I

    have preferred UMIYA TRADERS for the same. It was really a

    niece experience for me to get training in such a reputed

    company.

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    ACKNOWLEDGEMENT

    Industrial development has its own importance in every

    country; industrial development is called the "Barometer to

    measure development of the country.

    India is also one of the developing country, trying to

    develop its industries more & more. Gujarat is one of the

    developed states of India Gujarat, there are small scale, medium

    scale & large scale industries also. It is a matter of great

    pleasure & satisfaction to present the report of project work

    undergone at

    UMIYA TRADERS.

    I am heartily thankful to the Principal Mr. T. T. Raiyani,

    Mr. Manish thakar and all staff members of Smt. M. T. D. C. C.

    Rajkot for being source of inspiration & for allowing me to visit

    at UMIYA TRADERS,

    I owe a deep sense of gratitude to all the members of the

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    company especially Mr. Dineshbhai Patel, for giving permission

    to take the vocational training for 15 days.

    Their encouragement, guidance & best co. operation in

    preparing this report & for the enhance-meant of my knowledge

    by sharing their so many valuable hours with me. I would also

    like to thank all the employees of UMIYA TRADERS & who

    have directly or indirectly helped me in preparation of this

    report

    I would also like to be thankful to my family members,

    friends, & well wishers who directly or indirectly helped me a

    lot.

    Date:

    Place: Rajkot

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    INDEX

    SR.

    NO.

    PARTICULAR

    1. Introduction

    2. History

    3. Project At A Glance

    4. Present Scenario

    5. Organization Chart

    6. Marketing Management In UMIYA7. Other Analysis

    8. Introduction To Marketing Mix

    9. Product Mix

    10. Promotion Mix

    11. Conclusion Of Marketing Mix

    12. The Firm From My Point Of View

    13. Suggestion

    14. Conclusion15 Bibliography

    INTRODUCTIONTime is the Greater Preserver & destroyer of all being &

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    things. It is the does of all happens, good or bad time limits its

    own creations or sets them free to expand.

    While everything sleeps, time keeps vigil none can

    transgress time, which freely moves within all being, with

    nothing to obstruct it what ever was in the past will come in the

    future & is now are the creations of time, seeing these do not

    loose your declamatory awareness,

    -Mahabharata

    With UMIYA TRADERS, the times will change It is

    exactly this point that the UMIYA TRADERS group is out to

    prove to the world.

    HISTORY

    UMIYA TRADERS Started on a very sweet note on 1984

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    with particulars planning.

    A right from the beginning Skills combined with top class

    professional completely down, iso earth practical ability to take

    on any situation in its stride. The management & UMIYA

    TRADERS commenced production of 500 Kg. tea per day.

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    PROJECT AT A GLANCE

    The project a glance means profile of the company with

    exceptional attributes of success.

    UMIYA TRADERS is a company with exceptional

    attribute of success one of the most notable thing of UMIYA

    TRADERS is the very impressive track record of the directors

    who are brewing over 22 years of experience in tea.

    Here, are some of the high lights of the company.

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    Name of the Unit :- UMIYA TRADERS.

    Location :- UMIYA TRADERS.

    Neknam,

    Tal. Tankara,

    Dist. Rajkot. (Gujrat)

    Form of theUnit :- Proprietor firm

    Size of the Unit :- Small scale

    Year ofestablishment :- 1984

    The management :- Management of the company is rested

    with the Proprietor & qualified

    personnel with expertise in

    commercial technical &

    administrative functions.

    Owner :- Dineshbhai patel

    Bankers :- ICICI bank

    Phones :- +91 2822 273224-25

    Email :- Umiyatraders@yahoo. Com

    Working Days: :- 6 days per week 312 days a yearExcluding public holidays &

    festivals.

    Total Employees at

    factory:

    :- 35

    Working hrs : :- 8 hrs.

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    PRESENT SCENARIO

    The Proprietor of UMIYA TRADERS is with an

    impressive track record & also over 22 years of experience in

    the same business. UMIYA TRADERS is having more

    production capacity with latest technology

    The management of UMIYA TRADERS commenced

    production of 500 Kg. tea per day, today the target of the year

    A strong marketing network in rajkot & gujrat is already

    being establish the products of the company.

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    MARKETING MANAGEMENT IN UMIYA

    In this global Economy, Marketing Management occupies a

    significant place whether it is new firm or it is established unit.

    In this competitive world every concern must give their

    attention to marketing functions. They have special department

    for marketing activities. To fulfill overall organization

    objectives, an efficient and effective organization of marketing

    department is prime condition.

    As for as UMIYA TRADERS is concerned it is old firm.

    Their main objective is to establish its increasing the sale in the

    market. So, their marketing activities revolve around this

    objective. It has well trained staff in marketing department. The

    marketing department of Umiya consists of product and brand

    manager, distribution manager, advertising and promotion

    manager and sales manager with sales supervisor and salesman.

    It has efficient marketing research and development department.

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    The physical distribution manager is responsible for the

    execution of orders, stocking of inventories, handling of excise

    duty problems administration of distribution channel and

    allocation of supplies to various sales depoes. The advertising

    manager is responsible for the help of promotion manager. The

    sales manager supervises salesmen.

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    OTHER ANALYSIS

    MARKET SHARE ANALYSIS

    The term market share is used frequently. Essentially it

    refers to the proportion of the total sales of a product during a

    stated time period in a specific market that is captured by a

    single firm. Market share can refer to entire industries, narrow

    segments, or particular geographic areas & also can apply to

    past, presenter1 future time periods.

    The analysis of market! share is needed compare the

    company's sales with the industry's sales. Comparing a

    company's sales results with its goals certainly is a useful from

    of performance evaluation. But it does not tell how the company

    is doing relative to its competitors. This is nothing but a detailed

    study of market share analysis, which indirectly helps, in

    accurate forecasting of demand for a product for successful

    marketing planning.

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    MARKET SHARE OF UMIYA

    UMIYA

    25%

    THAKARS

    HI

    30%

    TATA TEA

    30%

    OTHERS

    15%

    UMIYA

    THAKARSHI

    TATA TEA

    OTHERS

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    SWOT ANALYSIS

    After gaining an entry in the customer home, smart

    marketers aim for a space in the customers heart too."

    To reach at the consumer's heart Umiya is doing "SWOT

    analysis" so that they can add value to the customers.

    SWOT Analysis means the analysis of :-

    1. S = Strength

    2. W= Weakness

    3. O =Opportunity

    4. T = Threat

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    SWOT Analysis Of Umiya

    T = Threat S- Strength

    Chances of Duplication Quality, Service, Technology,

    Experience, Strong Mktg.

    Infrastructure in saurashtra &

    gujrat.

    O = Opportunity

    Necessary items like coffee,

    milk powder etc.

    W= Weakness

    competition with c.somabhai ,

    Strength: -

    I am No. 1 = In saurashtra

    I am superior = In Quality

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    "Quality is key to success ", translating it into a reality,

    company has concentrated on quality, simultaneously keeping a

    hawk eye on cost factor. And the result is the best quality of tea.

    Umiya traders is an enormous plant situated on 2500

    square feet of land in Neknam - Equipped with world famous

    highly sophisticated machines in all departments including

    mixing, testing & packaging.

    As research & development play a vital role into quality

    enhancement, R & D at Umiya traders is equipped with the state

    - of - the are instruments & most modem testing devices, which

    help not only meeting tie exact quality but also meet the

    changing requirement of customer, by producing new &

    innovative products all the time

    .

    Weakness

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    At present, the company is offer less no. products of

    tea as compare to others.

    The company has to face stiff competition with c.

    somabhai & other Companies.

    Opportunity

    Small opportunity are often the beginning of great

    enterprises".

    There are so many opportunities, which the company can

    capture in near future. It envisages to start production of

    following items in near future

    coffee

    1. milk powder.

    "Don't sitdown & wait for opportunities to come. (let up and

    make them !".

    Threats

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    In today's competitive era there is always risk. " More risk,

    more glory" is the call of the day.

    Some threats are there for Umiya. There is a chance of

    duplication of the products. Stiff competition can also be a

    major threat.

    But Umiya is having broad horizons & vision. So that it

    anticipate the future well & can known the threats which can

    become hurdle in future as the Umiya people are having 22

    years experience of tea market.

    Introduction Of Marketing Mix

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    "Marketing Mix" refers to the amounts and kinds of

    marketing variable, the firm is using at a particular time" -

    Marketing mix is a plan designed to analyze the marketing

    problems. It denotes combinations of various elements, which in

    their totality constitute a firm's "Marketing System" These

    elements, are product, place, promotion and price. The

    Marketing mix consists of everything the firm can do to

    influence the demand for its product. The many possibilities can

    be collected in to four groups of variables. The four p's of

    marketing mix consist of following points :-

    1. Product Mix

    It refers to classes of product in different product lines

    2. Promotion Mix

    It includes methods of promotion sales through

    advertising, sales promotion, personal selling etc means to

    communicate with the customers.

    Thus, Marketing mix is very vital decision to

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    maintain the market comer or to increase goodwill of the

    unit. The above mentioned for variables are mixed ftl

    satisfy customer's needs. And wants there should be time

    to time changes and evaluation of variables according to

    the needs of customers an efficient and effective marketing

    mix can reach the unit at top of the market.

    I have studied the marketing mix of Umiya Which is

    unique at its place.

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    CONTENTS OF PRODUCT

    MIX

    SR.NO.

    PARTICULAR

    1. Introduction

    2. Product Mix & Product Line Decision

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    3. Product variaty

    4. Product Quality

    5. Product Features

    6. Brand Name

    7. Packing & Labeling

    8. Product sizes

    9. Services

    10. Returns

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    INTRODUCTION

    In General sense, we may thing product as a physical item

    but according to Philip Kotler.

    "A Product is bundle of physical service and symbolic

    particulars expected to yield satisfactions or benefits to the

    buyer."

    From the above stated definition. We can say that product

    means not only physical appearance but also a set of service or

    benefits provided to customers. In wider concept product

    includes physical goods, services and ideas.

    All Managerial activities revolves around product. It is the

    basic thing to be thought. Many units misunderstand the concept

    of product and give only importance to physical goods rather

    than its service. It doesn't' means that they should ignore

    physical appearance but benefits of goods should be carried

    because customer have direct relation with its benefits.

    The main products of umiya is tea. They are available in

    different prices, packets, weights. And brands. The prices of the

    product is very reasonable.

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    PRODUCT MIX & PRODUCT

    LINE DECESION

    Product Mix is the list of all products offered for sale by a

    company for example, if a firm manufactures or deals with

    different varieties of soap, tooth brush, tooth paste etc. the group

    of all these products is called product mix. The product mix of

    Umiya is at follows.

    Product Mix Width

    UMIYA TEA DHARATI TEA UMA TEA

    13 no. Umiya tea

    113 no. Umiya tea

    Sp. Dano Umiya tea

    Red Dharti tea

    Blue Dharti tea

    Green Dharti tea

    Red Uma tea

    Blue Uma tea

    Green Uma tea

    Product line is a group of different product items closely

    related to each other all the brands of the same product is

    product line. The products perform similar function are

    marketed to some channel and are sold to the same customer

    product mix includes product line.

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    Product Mix refers to following components.

    1. Product Mix Length: -

    It refers total no of items in the product line Umiya has

    9 product lines. So product mix length of Umiya is 9.

    2) Product Mix Width: -

    It refers how many different products in company. In

    Umiya there are three product mix width Umiya tea, Dharti tea

    and Uma tea.

    3) Product Mix Depth:-

    It refers to how many variants are offered of each

    product in the line. By counting the number of variants witching

    each line the average depth of Umiya's product mix is (9/3 = 3)

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    4) Consistency Of Product Mix :-

    It refers the close relationship of various product lines

    either to their end use or to production requirements or to

    distribution channels. Or to other variables Umiya's products

    Umiya tea, dharti tea and Uma tea consistent in case of

    production requirements and functions they perform for

    buyers.In nearer future Umiya is launching coffee, milk powder.

    So, it will have more product lines.A

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    PRODUCT VARIETY

    Product Variety includes the types of products, which a

    company produces. They may be for the same customers or for

    different customer. In other words, the different products may

    satisfy similar needs or different needs.

    We can find different varieties of tea. It has 9 types of

    brands. It has packing for all classes of society. In tea, it has red,

    blue and green in tea.

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    PRODUCT QUALITY

    As I have stated that, customer has direct relation with

    product's benefits or function. In other words, customer sees the

    quality of product rather than its physical appearance. Quality

    refers to that part of the physical object of the intangible service

    for which the ultimate customer is paying money.

    Umiya gives first preference to quality because it Wits to

    establish its image in the market. Umiya is getting goodwill

    rapidly only because of its product's quality. Moreover, Umiya

    is maintaining its quality with lower price so that more part of

    market can be captured. It has quality maintenance department

    with computerized system. The department is not concerned

    only with the quality of product but also the quality of its

    advertising, services, delivery, after sell service etc.

    Thus, product's quality plays, on important role in such a

    market where competition is very tuff.

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    PRODUCT FEATURE

    Features refer to inherent functions of product. Which

    makes different and unique from others. Some companies

    become success in capturing market only because of its

    extraordinary features of their product. Product's features can

    attract customers.

    Umiya traders is available in different features. Each

    product is different from each other because of their feature. The

    main extraordinary features of Umiya trader is the it has many

    types of packing. Moreover, it haves to consider the cost

    element in changing the feature. So, it maintains balance

    between cost and feature.

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    BRAND NAME

    Brand name refers to that which a product is identified

    brand name may be a name, a sign, a design, a term or a

    combination of them. The purpose of branding a product is to

    differentiate the product from competitors. A brand name when

    registered is called the trademark.

    To select, a good brand name is matter of common sence.

    That means brand name should be selected from customer's

    point of view. Many aspects are carefully considered in

    branding the product. The good brand name helps in promoting

    Sale in this competitive are. Because customers identify the

    product with brand and have special image for a particular

    product. So, while selecting a brand name many aspects should

    be considered.

    As far as, Umiya is concerned I thing it is a very perfect

    brand name. Proprietor Shri Dineshbhai Patel suggested it.

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    He has selected this name because "Umiya", Moreover, it

    is easy to spell, read and understand Now a days Umiya Traders

    are getting popularity because of its brand name. From

    viewpoint of distributors they have been successful in attracting

    customers with the brand name of Umiya.

    At Present, Umiya has not brand policy or strategy because

    they want to continue this name for all products in feature.

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    PACKING AND LABELING

    Packaging May defined as a group of activities like

    designing and producing the container or wrapper for a product.

    It is the combination of the designer's creative skills and the

    product and marketing and sales knowledge of marketing

    manager.

    Packaging is often remarked as "Silent Salesman', because

    of its advertising appeal, identifying power and intrinsic values.

    The main purpose of packaging is to protect its content in

    transit, in storage and in use. Moreover. To reduce wastage due

    to some cases like moisture, fungus, inset and exposure to

    sunlight. In recent years packaging has become a potential

    marketing tool. Consumer is willing to pay a little more for the

    convenience appearance, dependability and prestige for better

    packaging.

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    The Product of Umiya is tea . The primary packaging is the

    pouch packing. Thereafter pouches are packed in one bunch and

    then bunches are packed in cartoons and bags, which are sent to

    different depos.

    After packaging, the important part is labeling the package

    labeling consists of printed information that describe the product

    appearing on or with the package.

    The secondary package of Umiya the corrugated boxes.

    Following information is given on the box.

    1. Brand Name

    2. Price

    2. Total Weight

    3. Manufacturing Date

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    The method of labeling is useful to manufacturers, dealers

    and the consumers because all the information's relayed to the

    product is available on the box itself. It helps in maintain stocks,

    differentiate different Brand, referring the prices etc.

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    PRODUCT SIZES

    The term Size means to dimension of the measure of a

    thing. In other words, it refers to the magnitude of the product.

    The importance of the size differs from product to product. The

    products which are sold con the basis of weight have little

    importance of size vice versa, products in which size plays an

    important role. Size has psychological effect on consumer,

    because it can be seen while quality is intangible thing.

    In Umiya, We can find different types of brand in different

    size.

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    SERVICE

    Services are extra benefits that are given after sale of the

    product. In other words, a service is any act or performance that

    one party can offer to another that intangible and does not result

    in the ownership of anything. They are provided to capture the

    market, while some other products need after sales service.

    The importance of after sale service is for consumer and

    producer. From producer's point of view, the higher the period

    of after sale service, higher will be the sale. Form consumer's

    point of view, after sale service will increase the durability of

    the product.

    In Umiya, after sale service is provided during the

    guarantee period, The guarantee period is of one year, During

    one year, if any pouches are being outdated or old the co. will

    replace it without any cost. Company has no salesman for after

    sales service, so distributors have to send the outdated pouches

    in the company.

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    INDEX

    SR. NO. PARTICULAR

    1. Introduction

    2. Sales promotion

    3. Advertising

    4. Sales force

    5. Public relation

    6. Direct marketing

    INTRODUCTIONThe word promotion means to push forward. In

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    marketing term promotion means a group of such activities that

    increase the sales volume. It is communicating information

    between producer and seller.

    In this competitive age, it is believed a very effective tool

    for attracting customer for a product for promotion various tools

    like personal selling, advertising, sales promotion information

    about product to the potential customer through this tools

    .

    In this way, this 4th p of marketing mix is very efficient and

    effective 'P'

    SALES PROMOTION

    Sales Promotion is very common tool of promotion. It

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    means those activities that increase sales volume. Its main

    purpose is to stimulate consumers and dealers effectively, sales

    promotion techniques are indirect and non personal.

    According to William J. Statnton

    "Sales promotion is an exercise in information, persuasion

    and influence". In short. Sales promotion covers all those

    activities that increase ultimate sale in competitive are, it plays a

    powerful role because only effective promotion tools can create

    demands and ultimately the sales volume. It is compulsory now

    days to stand in competition.

    Umiya uses many ways and techniques of promoting sales

    It has different activities for different class of distributors

    following are the promotional activities carried out by Umiya.

    1. Sales promotion for customers:

    A)Seasonal Discount

    1) Off-season discount

    2) Festival Discount

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    3) Marriage Discount

    B) Gift articles

    Umiya gives gifts to its customer on over purchase of

    Umiya traders. The gifts are pen sets, space wheel covers, and

    money purse; carry bags, and bags etc.

    B)Sales promotion for retailers and dealers:

    Distributors of Umiya are also resorted for helping in sales

    promotion they are rewarded in moneyorg. Terms. The

    promotional activities for dealers are as follows:

    1. Buying allowance or quantity discount

    2. Advertising allowance and display allowance

    3. Trade discount and other special discount

    4. Sales Scheme and Sales contents.

    In this way, Umiya has systematic and efficient sales

    promotion program and policy

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    ADVERTISING

    Advertising is another powerful tool of promotion. No

    business can survive without advertisement like sales promotion

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    it is non-personal and indirect method of promotion. In

    competitive age, problem is not whether advertise or not but

    problem is low to advertise. Advertising physiologically affects

    the customers. And stimulates their wants. And ultimately wants

    result in demand. Advertising is a paid form of non-personal

    presentation or promotional of ideas. Goods or services by an

    identified person.

    In words of wood Advertising is erasing to know, to

    remember to do thus, advertising is in short spreading of

    information.

    [A] Advertising media:

    An advertising medium is any object or device that carries the

    advertising message.There are so many mediums available in

    the market of advertising. The India is used which is very

    powerful and less expensive.The various mediums are as

    follows:

    (1) Print Media:

    It includes newspaper, magazine foulness etc.

    (2) Broadcasting media

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    It includes ratio, TV. Internate, etc.,

    (3) Other Sedia:

    It include internal pamphlets, displays, holiday holdings,

    wall printing fair etc

    Umiya has advertising agency named admirable at Rajkot

    that gives advertisement in newspapers, magazines outdoor

    boarding and posters.

    [B] Advertisement Budget:

    Advertisement budget is the advance planning of low much

    funds will be allocated in men, agencies media and other

    ancillary. While determining the budget, many factors like type

    of advertising, type of media, competitors advertising plan,

    season, business cycle etc. should be kept in mind. The

    budget should not be unjustified to any factor.

    In Umiya, 5 % of total sale is invested in advertising. Top

    management every year decides this percentage. Budget is

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    prepared and necessary change are made A particular amount is

    fixed for advertising and this amount is divided into media,

    agency and other ancillary.

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    SALES FORCE

    Sales force includes salesmen, sales executive, sales

    officers or sale supervisors today; many companies develop

    sales force for better promotion of sale. Sale force is helpful in

    promotion the sale. And to link the customer and producer it has

    favor of company's product, which gives it enoughremuneration.

    As far as Umiya is concerned. It has not any direct forces.

    However, it distributors have appointed sales executives have

    appointed sales executives they work for company.

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    PUBLIC RELATION

    Public relation is believed indirect marketing tool that

    means smooth public relation can create a good image in the

    market Here public relation means not only relation with

    customers, suppliers, shareholders, dealers but relation with

    employee legislation, community leaders, should be maintained

    the public relation department perform the function like press

    relations. Product publicity corporate communication counseling

    etc. It can be helpful in launching a new product, building the

    god image of a new firm and in developing the firm's reputation.

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    DIRECT MARKETING

    Direct Marketing is an interactive System of marketing,

    which uses one or more advertising media like direct mail,

    catalogs, telemarketing electronic shopping etc. It has been

    growing at more rates because it is very useful than store

    marketing it is used. By any organization it has advantage of

    selectivity personalization, continuity, better timing high

    leadership and privacy.

    Umiya has only one depo in rajkot , so it believes in

    direct marketing. It feels that, it is very important for time and

    money. However in local area. It areas many direct promotional

    activities.

    Thus, promotion mix includes advertising, sales

    promotional. Public relations, sales force and direct marketing

    has some benefits and some drawbacks. However, they all are

    used in marketing a proper use of promotional tools can lead the

    company on the steps of success.

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    CONCLUSIOIN OF

    MARKETING MIX

    At the end of marketing mix I would like to say the 4 'p' of

    marketing are very effective and covers the whole marketing

    functions. It can be use full to producer to affect the mentality of

    buyers. And buyers can also be aware of every product in the

    market. 4 'p's can be matched with 4 'c' that means product is for

    customer's need and wants price represents the cost place is for.

    convenience and promotion is a communication.

    The mix of 4 'p's can only fuifin the marketing plans a good

    mix is helpful in obtaining top position each has its own

    functions to perform and marketing mix is uncompleted without

    any of them thus, marketing mix is a very useful and important

    tool to stand in competition.

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    THE FIRM FROM MY POINT

    OF VIEW

    When I joined B.B.A. I had a dream to visit the big

    companies. My great pleasure that I have taken my training at

    UMIYA TRADERS., which is one of the most reputed firm of

    RAJKOT. During my training I have observed many good

    characteristics of unit.

    1. The first surprising thing for me in this training is that/in

    Umiya everything is uniform like dress, lunch bags, etc.

    2. Secondly, the concern has maintained the tradition of

    rajkot in case of hospitality. In rajkot guests are considered

    as honorable person as God. I found the same philosophy

    in this unit. Each & every visitor is welcomed and given

    good treatment.

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    3. The main feature of the members of the co. is, love for

    their native place. The aim of the members is not limited

    up to their interest but they want to develop Rajkot.

    4. Here 60% of the workers are girls & they are mostly from

    rural areas nearby Neknam. Umiya contributes a lot for

    their development and upliftment.

    5. Cleanliness is the main attraction of this unit. Each &

    every person including Proprietor. takes off shoes outside

    while entering in the office.

    6. At the time of starting and ending the work for a day, first

    prayer is done by each & every person.

    7. The motive of the org. is to provide maximum customer

    satisfaction. Today they got that position due to good

    quality of product at reasonable prices.

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    8. Here, I felt that people work together just like members of

    family " & not like a" business institutions.

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    SUGGESTION

    In the world of God every individual is striving for

    perfection. No one is perfect. But constant endeavor for

    excellence leads towards perfection. Umiya is a mark of quality

    & excellent marketing.

    However, to become a world leader one should not remain

    unaware of self-weakness. The world is changing rapidly

    especially in the area of tea.

    The possible suggestions for Umiya from me as under

    1.Advertising

    People are not seeing advertising in newspapers regularly.

    So please concentrate on advertising in newspapers.

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    3. Price & Variety of products

    Umiya's product price is somewhat high & some brands

    are similar to others. It is true, that Umiya is of superior quality

    but price difference may affect negatively.

    For high price Company should bring varieties in its

    products, because with similar brands & high quality you may

    not always attract lower and middle class because uptill now

    they were satisfied with others' product & you better know the

    popularity of others.

    4. Strategy

    Company should adopt attractive distributors promotion

    strategy.

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    5. Diversification

    Company should think of diversifying of their product

    range in the areas of cofee and milk powder.

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    CONCLUSION

    I had a great experience in visiting Umiya it is really a

    progressive company. On seeing its production it is tremendous

    development for any new company from all points of view

    Umiya is perfect in its work.

    It employees around 35 workers and from then most of are

    women. So, from social point of view, ii increases women

    esteems by giving them earnings.

    The brand name "Umiya" is now becoming household

    because it is very easy to remember and its product quality

    cannot forget the name Umiya it sale its product in saurashtra.

    Moreover, tea is production process does not use and

    chemical so it has not pollution. The machinery used in the

    factory is very technically advanced so burden of laborers can

    be reduced.

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    All employees and management works together without

    any conflict and with full responsibility. And I give my best

    wishes to Umiya to achieve more and more success and to

    become world famous.

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    BIBLIOGRAPHY

    Marketing management Marketing management

    (Philip Kotler) (S.A.Sharlekar)

    Marketing management

    (W.J.Stanton)