uhns guide for health professionals

HospitalGuide

for NHS Professionals

Staff Guide 1+118 Cover +Print @ 90% 5/10/12 09:35

2

Staff Guide (INTRODUCTION) 2-4 5/10/12 10:45

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ContentsMessage from the Chief Executive 4

Mission Statement and Strategic Objectives 5

SECTION 1 – Getting around 5

SECTION 2 – Transport 25

SECTION 3 – Buildings 33

SECTION 4 – Your patients 55

SECTION 5 – Consultant Directory 61

SECTION 6 – Services 91

SECTION 7 – The Trust 101

SECTION 8 – Telephone Directory 111

Index 115


4

Welcome

WELCOME to this Hospital Guide forNHS Professionals. Here you will finduseful information for yourselves, yourpatients and their visitors and yourcolleagues working in the NHS.

The guide has been designed to beportable so it can be used as animportant point of reference.

Our new hospital is an important piecein the jigsaw of achieving the highestquality of care for our patients.

Our strategic priorities are to:

• deliver safe, appropriate and effectivepatient care

• provide efficiency driven byinnovation, teaching, research and education

• be efficient and financially stable

• build a positive reputation and play akey role in the wider community.

Every member of NHS staff who use thehospital has an important role to play,and I hope the information in this guidewill prove useful to you, your colleaguesand your patients.

By Trust Chief ExecutiveJulia Bridgewater


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SECTION 1Getting around

Staff Guide (SECTION 1) 5-24 5/10/12 09:41

6

Glossary of terms

• Main Entrance, Main Building(may often be referred to as MainHospital)

• Emergency Centre(may often be referred to as A&E)

• Children’s Centre(may often be referred to asCheethams Children’s Hospital)

• Trent Building(previously Hartshill Orthpaedic andSurgery Unit)

• Lyme Building(previously New Surgical and Paediatric Department)

• Cancer Centre

• Maternity Centre

• West Building

• Kidney Centre

External signposting on the site


7

New Buildings and symbols


8

Site map

City General hospital currently has 1,500car parking spaces for patients, relativesand staff across its three sites.

Once the landscaping is complete in2014, University Hospital of NorthStaffordshire will have 2,150 car parkingspaces.

This map shows the location of parkingat University Hospital of NorthStaffordshire. The map shows the size,location, access and accessibility of thecar parks available.

Each building is close to a particular siteentrance and hospital car park. Please usethe guidance in Section 3 – Buildingswhen choosing which site entrance toarrive and which area to park.

Car Parking

KEY

Patient/visitor car park

Staff parking

Multi-storey car park(staff upper floors)

Disabled Parking

Drop off zone

Cycle parking

Hospital building

Bus stop

Buidling entrance

Hospital road/public highway


9

Staff, patient andvisitor multi-storey

car park

Car Park B

West Building

CarPark A

Maternity Centre

Cancer Centre

MedicalSchool

ClinicalEducation

Centre

Lyme Building

SterileServices

Kidneycentre

CarPark G

RussellBuilding

EnergyCentre

TrentBuilding

Children’sCentre

Main Entrance

Construction of CarParks D, E, F and

link road

Newcastle Road

London Road

A34

ChildDevelopment

Centre

Facilities

Hilton Road

EmergencyCentre


link road


link road

SY1

SY3

SY2


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Access

Instructions for how the site’s four entrypoints should be used are included hereand overleaf.

The Child Development Centre still hasits own separate car park accessed fromHilton Road, not from any of theentrances described.

From the A34 next to the CancerCentre (shown below)

Entrances 1 and 3 will be the mainentrance for patients, staff and visitors to the hospital. All Trustcommunications and literature will make this clear.

Entry points Entrance 1


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Entrance 2From the A34, next to theUndergraduate Medical School andClinical Education Centre (shownbelow)

This is the main route for ambulancescoming to Accident and Emergencyfrom the A34. It also provides access forvehicles visiting Sterile Services and theCatering Department.

It is also the best entrance for:

• Visitors to the Undergraduate MedicalSchool and Clinical Education Centre

• Patients and visitors attending theLower Floor of the Lyme Building


12

Entrance 3From Hilton Road next to the decked car park

Entrances 1 and 3 will be the mainentrance for patients, staff and visitors to the hospital. All Trustcommunications and literature will make this clear.


13

Entrance 4From Hilton Road next to the Child Development Centre

This entrance should only be used byemergency vehicles.


Internal signposting

Signs have been carefully designed tomake it easy for patients, visitors andstaff to find their way around. Thehospital is built on six floors,encompassing Lower Ground Floor 2,Lower Ground Floor 1, Ground Floor,Floor 1, Floor 2 and Floor 3.

Patients and visitors entering the hospitalvia the Main Entrance on the GroundFloorwill be directed to the departmentthey require using specific lifts.

The wards, which are located to the rearof the building, if entering via the MainEntrance, are roughly 50m-100m walkaway. Outpatient clinics, located towards

the front of the building, are a similardistance.

Patients and visitors who haveproblems walking distances

over 100m are advised touse the wheelchairsprovided at the MainEntrance. Toilets, therestaurant, a shop, acafe and thepharmacy are allaccessed via theatrium.

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Maps

3

1

2

15

Patient lift

Public lift

Lower Ground 2(LG2)

●●1 Critical Care

●●2 Theatres 20-33

●●3 Prayer Centre & Chaplains’ Office


11

1

23

4

5

67

8

9

10

16

Lower Ground 1(LG1)

●●1 Children’s Emergency Care and Treatment Unit

●●2 Emergency Centre Entrance and Reception

●●3 Adult Emergency

●●4 Emergency X-Ray

●●5 Clinical Decision Unit and Acute Medicine(Ward 210)

●●6 Endoscopy Department

●●7 Nuclear Medicine

●●8 X-Ray

●●9 Pharmacy

●●10 Staff Only

●●11 Mortuary

Patient lift

Public lift


Ground (G)

20

19

21

2218

16

11

1514 1317

1

23

4

5

6

7

8

9

10

12

17

●●1 Children’s OutpatientsDepartment

●●2 Children’s intensive Care Unit

●●3 Cheethams Ward 216

●●4 Cheethams Ward 217

●●5 Ward 218

●●6 Outpatients 1

●●7 Breast Care

●●8 Ear, Nose & Throat (ENT)

●●9 Hearing and Balance Clinic

●●10 Eye Unit

●●11 Emergency Eye Clinic

●●12 Oral & Maxillofacial Surgery,Orthodontics and RestorativeDentistry

●●13 Patient Advice & LiaisonServices (PALS)

●●14 Bereavement Services

●●15 UHNS Charity

●●16 Macmillan Support &Information Centre

●●17 Fracture Clinic

●●18 Gait Laboratory

●●19 Outpatients – Orthopaedic

●●20 Assessment Clinic

●●21 Dispensary

●●22 Main Entrance & AmbulancePick-Up/Drop-Off Point

Patient lift

Public lift


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Floor 1

●●1 Coronary Care Unit

●●2 Ward 220

●●3 Ward 221

●●4 Ward 222

●●5 Ward 223

●●6 Medical Investigative Unit


●●8 Clinical Photography

●●9 Blood Tests

●●10 Cardiac & RespiratoryPhysiology

●●11 Cardiac Catheterisation


●●13 Neurophysiology Clinic

●●14 Dermatology Clinic

●●15 Cashiers Office

●●16 Restaurant

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11

15

14

13

1

23

4

5

6

7

8

9

10

12

Patient lift

Public lift


1

23

4

5

19

Floor 2

●●1 Ward 225

●●2 Ward 226

●●3 Ward 227

●●4 Ward 228

●●5 Pathology (staff only)

Patient lift

Public lift


20

Floor 3

●●1 Ward 230

●●2 Ward 231

●●3 Ward 232

●●4 Ward 233

1

23

4

Patient lift

Public lift


12

34

5

6

21

Retained estate – Lyme

Lower floor

●●1 Ward 106

●●2 Ward 107

●●3 Ward 108

●●4 Ward 109

●●5 Ward 117

●●6 Staff Only

Patient lift

Public Toilets


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Upper floor

●●1 Ward 100

●●2 Ward 101

●●3 Ward 102

●●4 Ward 103

●●5 Day Surgery & AdmissionsUnit Ward 104/5



●●8 Ward 115

●●9 Central Treatment Suite(CTS)

●●10 Central Discharge Lounge

●●11 Inpatient Imaging &Neurophysiology & PET

Lyme BuildingMain Entrance

To the main hospital (LG2)11

1 23

4

5

6

7

89

10

Lift

Public Toilets

Public Telephones


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Retained estate – Trent

Ground floor

●●1 Therapies

●●2 Staff Only

●●3 Sleep and Vent

●●4 Junior Doctors (staff only)

Main entrance

To the main hospital (LG2)

1

2 3

4

Lift

Public Toilets


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First floor

●●1 Ward 120

●●2 Ward 121

●●3 Ward 122

●●4 Ward 123

●●5 Kidney Unit:Haemodialysis

●●6 Kidney Unit: Ward 124

●●7 Kidney Unit

●●8 Poswillo Dental Suite

●●9 Dental Laboratory

●●10 Staff Only

1

2

3

4

5

6

7

8

9

10

10

Haemodialysis Unitentrance

To the main hospital (LG1)

Public entrance

Lift


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SECTION 2Transport


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Car parking

Patients and visitors can help easeparking congestion by using publictransport to get to the site.

All public car parks are numbered orlettered, and visitors will be informed ofthe most appropriate car park to use.

Parking will not be permitted in areas ofthe site where there are restrictions inplace, and these restrictions will beenforced by the parking attendants.

The Trust has also been working with thelocal communities to ensure it does nothave a negative impact on those who livearound us. We would ask all patients andvisitors to consider those communities andnot park in neighbouring residential areas.

The speed limit around the hospital siteis 10 miles per hour. Except for vehiclesattending an emergency, every vehiclemust keep to this limit for safety reasons.

Traffic control

PARKING CHARGESUp to 4 hours ................................... £24-8 hours .......................................... £48-24 hours ........................................ £6Concessionary parking permit ... £3.40 (see page 29 for details)


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The Trust offers a concessionary parkingpermit for patients and visitors who visitfrequently. The following patients andvisitors are eligible:

• Patients who visit the Trust for severaldays throughout the week.

• Relatives of terminally ill patients whoare visiting on a daily basis.

• Relatives of patients likely to be aninpatient for longer than seven days.

• Relatives visiting for long periods oftime outside normal visiting hours.

The cost of the concessionary parking permit is £3.40.

Buying and displaying yourConcessionary Parking Permit:

1. Ask for a Concessionary Parking Permitform from the ward and completesection 1.

2. Ask a ward sister/departmentalmanager to complete section 2.

3. Take the completed and signed formto an APCOA office, either the groundfloor, multi-storey car park at the CityGeneral or the grey cabin, near thehelipad at the Royal Infirmary

4. The form, valid for seven days only, willbe authorised by the attendant.

5. You must visibly display your permitinside your vehicle.

The Concessionary Parking Permit isvalid for one week only. If you needsubsequent permits, a new applicationform must be authorised by ward staffand be purchased at an APCOA office.The parking permit is valid for onevehicle only.

Concessionary parking permits


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Parking for people with disabilitiesand drop-off or short stay spacesare provided close to the hospitalentrances.

Drop-off and short stay spaces willbe monitored and anyone parkinglonger than they should will begiven a warning notice and, ifappropriate, a ParkingEnforcement Notice.

All car parking on the site ismonitored by the Trust’s carparking provider.

Drop-off and disabled spaces


Secure, covered bicycle and motorcycleparking facilities are provided close tothe hospital entrances to encouragepatients and visitors to cycle to the site.

Bicycles should be parked in thesefacilities and not taken into buildings.

Motorcycle parking is available in themulti-storey car park.

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Bicycles and motorcycles


Entry points

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Ambulances

Emergency ambulances for patients ontrolleys should use the Ambulance Onlyentrance at the Emergency Centre(adjacent to the helipad).

Patients brought to the EmergencyCentre on foot or in a chair should bebrought through the walk-in entrance ofthe Emergency Centre.

Patients brought to University Hospitalfor emergency care should use thesetwo entrances only.

Patients arriving in non-emergencyambulances for the Main Buildingshould use the Ambulance entrance(shown on the map overleaf). Thisentrance is controlled by a key codewhich is available from the ambulanceservice.

For patients arriving by non-emergencyambulance and patients leaving thehospital on a trolley for services in otherbuildings (see list below), the mainentrances are available for use.


• Cancer Centre

• Trent Building

• Lyme Building

• West Building

The Children’s Assessment Unitambulance entrance is locatednext to the Ambulanceentrance, shown overleaf.


CarPark G

Children’sCentre

Main Entrance

ChildDevelopment

Centre

EmergencyCentre

Non-EmergancyAmbulance

Entrance

SY2

31


Public transport

Bus stops contain up-to-date informationabout services to and from the hospital.

First bus offer a regular service fromHanley (City Centre) (24/24A, 25, 101),Stoke (24, 24A, 25), Newcastle (22,24/24A, 101) and Longton(22).

Other operators’ services include Scraggs’31 and Wardle Transport Service 41 fromHanley, Stoke and Newcastle.

The following are the recommendedservices to the various sites and take youstraight to the entrance:

• City General site – 22, 24/24A, 41(alternatively 5-10 minutes walk frombus stop on A34 for service 101)

Additional services include: 16 (Hanley,Bucknall, Werrington, Cheddleton andLeek) and 58 (Hanley, Stoke, Penkhull,Newcastle via Etruria Vale Road, Hanley,Stoke, Penkhull, Trent Vale, Clayton).

Please note, there is no bus servicethrough University Hospital after7.30pm Mondays to Saturdays.Service 101 still provides a service via the A34.

If you need travel planning advicecontact Traveline on 0871 200 22 33 or visit www.traveline.info

Trains

Stoke-on-Trent railway station is about1.5 miles from the hospital. Taxis areavailable outside the station.

For details of train services to Stoke-on-Trent visit thewww.nationalrail.co.uk or call 08457 48 49 50.

Buses

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33

SECTION 3Buildings


Visitors who are moved by bed, trolley,wheelchair or on foot should beaccompanied as necessary by appropriatestaff. Wheelchairs are available from theMain Entrance.

Porters and clinical staff movinga patient will make themfully aware of thepurpose of the moveand will preserve thepatient’s comfortand dignity at alltimes.

Moving around the hospital

34

Wheelchairs


Toilets for independent use bywheelchair users are located acrossthe site.

Please ask a member of staff fordetails about suitable facilities forparents and carers of adults orchildren with learning difficulties ora physical disability to safely, andwith dignity, change the person intheir care.

Staff are responsible for makingsure visitors are aware of thesefacilities and arrangements.

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Toilet facilities for disabled people


The Emergency Centre (or A&E) is open24 hours a day and is located in the MainBuilding on Lower Ground Floor 1.

Emergency Centre can only be accessedthrough its dedicated entrance, the publicand visitors should not use the MainEntrance to access this area. There is nopatient/visitor access to the rest of MainBuilding using the Emergency Centreentrance.

The Emergency Centre itself has twoentry points, a walk-in entrance and anemergency ambulance entrance (locatedopposite the helipad).

Any patient brought to the EmergencyCentre in an emergency ambulance whois either able to walk or enter via a chairwill be escorted around to the walk-inentrance.

Parking and drop-off spacesare available directlyopposite theWalk-inentrance.

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Emergency Centre


The Main Building is the name of thenew hospital. It can be accessed fromeither the Hilton Road entrance(Entrance 3) or North entrance of theA34 (Entrance 1) closest to Newcastle-under-Lyme town centre. However,the Trust recommends that you usethe Hilton Road entrance wherepossible as construction work istaking place in the centre of the site.

There is blue badge parking availableclose to the Main Entrance. To accessthis, please take the second left afterentering the site from the Hilton Roadentrance.

37

Main Entrance


38

The Maternity Centre is located close tothe A34/Newcastle Road. Use theNorth entrance of the A34 (Entrance1) closest to Newcastle-under-Lymetown centre to access the site.

The Trust recommends you useeither the pay & display car parknext to the West Building or thecar park next to the A34 itself (toaccess this car park you must looparound the West Building).

Maternity Centre


39

Cancer Centre

The Cancer Centre is located on the A34.Use the North entrance of the A34(Entrance 1) closest to Newcastle-under-Lyme town centre to access the site.

The car park outside the Cancer Centre isfor those using that particular buildingonly. The car park next to the A34(accessed behind the West Building)should be used as a Cancer Centreoverspill car park.

There is a short cut through to the CancerCentre to avoid the need to walk aroundthe perimeter of the West Building.


The Children’s Centre is located onGround Floor of Main Building. Patientsand visitors can use either the MainEntrance or the dedicated Children’sCentre entrance (located on LowerGround Floor 1 adjacent to EmergencyCentre).

It is recommended that parents use thecar park directly opposite the dedicatedChildren’s Centre entrance.

Children’s Centre

40


41

Trent Building

Trent Building patients and visitors shoulduse the same car parks as those using theMain Building, there are link corridorsconnecting the buildings.

However, those patients with blue badgescan use disabled bays located outsideeach building entrance.


42

Patients and visitors attending LymeBuilding should use the same car parks asthose using the Main Building, there arelink corridors connecting the buildings.

However, those patients with blue badgescan use disabled bays located outside theentrance to the building. It is importantto note that the upper floor of LymeBuilding, where this entrance is located, is the same level as LG2 in Main Building.

This Lyme Building entrance is set to bedemolished in early 2013 to make wayfor a new entrance that will give directaccess to Main Building (where the newPrayer Centre is located).

Lyme Building


43

Those patients with blue badgeswill find a small number ofdisabled bays located outside thisentrance to the Lyme Building.

It is important to note that thelower floor of Lyme Building, wherethis entrance is located, is a floor belowthe lowest floor, LG2, in Main Building.

Lower Floor Entrance


Undergraduate Medical School

The Undergraduate Medical School islocated opposite the lower floor ofLyme Building. This building isprimarily occupied by KeeleUniversity but the Trust doeshave access to meetingrooms on request.

To access the building,contact reception using theintercom on the left hand sidedoor.

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45

A Block

A Block is a Grade II listed building whichpreviously housed clinical wards. Thisbuilding will house Trust Headquarters,Nursing Directorate, Finance Department,Human Resources Department and otheroffice based staff.

Visitors to Trust Headquarters should parkin the pay & display car parks available.


46

B Block is a Grade II listed buildinglocated opposite the old chapel. Thebuilding houses the Clinical TechnologyDepartment.

There are a small number of reservedparking spaces for staff only outside thisdepartment to allow the transfer of heavyequipment.

B Block


C Block

47

C Block is a Grade II listed housing theTrust’s Healthcare Careers and SkillsAcademy. This former workhouse hasbeen renovated to include IT suites,teaching rooms and office for staff.

Anyone visiting the Healthcare Careersand Skills Academy should use the payand display car park opposite.


The main supplies building is locatedto the rear of C Block. The Trust hasthree service yards.

Service Yard 1 is located adjacent tothe main supplies building, ServiceYard 2 is located adjacent to thesterile services building and Service

Yard 3 is located next to the MainBuilding close to the Hilton Road

entrance (Entrance 3).

48

Supplies


West Building

The west Building is located close to theA34/Newcastle Road. Use the Northentrance of the A34 (Entrance 1) closestto Newcastle-under-Lyme town centre toaccess the site.

The Trust recommends you use either thepay & display car park next to the WestBuilding or the car park next to the A34itself (to access this car park you mustloop around the West Building).

49


The Child Development Centre is locatedopposite the walk-in entrance to theEmergency Centre. There are a smallnumber of disabled bays and drop offspaces outside the centre.

All other patients and visitors shoulduse the pay and display car parkopposite the Emergency Centre.

Access to the Child DevelopmentCentre should be via the Hilton roadentrance and not the emergencyvehicle entrance (which is immediatelynext to the centre).

Child Development Centre

50


51

Clinical Education Centre

The Clinical Education Centre containsthe health library and numerous teachingrooms and lecture theatres. Access to thisbuilding should be via site entrance 2.

There is a large staff car park areaadjacent to the Clinical Education Centreand a small number of disabled bays andpay and display parking.


52

The Sodexo (Facilities) Building is locatedclose to the Main Entrance, opposite thedisabled car park.

Sodexo (Facilities) Building


53

Ambulance entrance to building

The main entrances for patients arrivingin non-emergency ambulances are:

• Children’s Centre entrance

• Maternity Centre entrance

• Cancer Centre entrance

• Trent entrances

• Lyme entrances

For patients arriving by emergencyambulance and patients leaving thehospital on a trolley, entrances are:

• Ambulance entrance next to theChildren’s Assessment Unit (for adultand children’s critical care)

• Children’s Assessment Unit ambulance entrance

• Emergency Centre


• Cancer Centre

• Trent entrances

• Lyme entrances

Entry points


Lifts designated for a particular use, suchas a facilities management lift or bed lift,are clearly marked. These lifts must notbe used for anything else unless there is aproblem with another lift.

In particular, where a facilitiesmanagement lift is available, it shouldalways be used for facilities managementactivity, including the movement of goodsby Trust staff. This will keep patients’ andvisitors’ lifts clear.

If a fire alarm sounds all lifts return to theground floor unless the alarm has beenset off on the ground floor, in which casethey automatically move to the first floor.When the fire alarm goes off lifts shouldnot be used.

Some lifts have override facilities to beused by the fire and rescue service andmay be taken over by the fire service toenable them to fight the fire.

If anyone is trapped in a lift the EstatesDepartment will launch an emergencyresponse and manually winch the lift to

the nearest floor.

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Lifts


55

SECTION 4Your patients


How does it work?

It is similar to those used inmany GP surgeries. It will askquestions to find out who theperson is. It will then ask tocheck some of personaldetails like address andtelephone number. Thesedetails are important to us incase the hospital needs tocontact the patient.

It will check to see that thepatient is on the clinic appointmentlist for today and as long as they arenot too early it will allow them to checkin. Anyone trying to check-in cannot doso more than one hour before theappointment.

It will then look at how many people arein the clinic waiting room and if there is aseat it will send the patient straight there.If the clinic waiting area is full it will askthem to wait in the main waiting halluntil a seat becomes available.

The patients are listed for the doctors andnurses in appointment time order. It doesnot work on first come first serve basis.

It will give the patient a printed ticketwith their name and a uniqueidentification number on and give them a ticket.

56

Out-patients check-in


57

The final screen has directions for helpingto get to the correct clinical area for theappointment. Clinics do vary in location,so it’s very important to check-in on theScreens.

The system will help us make visitssmoother with less people asking for andchecking details out loud.

The check-in screens all feature state-of-the-art security glass that protects patientconfidential details.


58

Proud to care

Professionalism is at the centre of theProud to Care standards. Our staff will:

• Speak to our patients and visitors in acourteous and pleasant manner

• Where possible obtain consent beforegiving any treatment or care

• Listen to our patients and visitors andgive them the opportunity to expressconcerns without compromising theircare

• Wear UHNS identification badges

• Be clean, smart and professional inappearance and adhere to the uniformpolicies and dress codes at all times

• Behave in a way that upholds thereputation of University Hospital andthat justifies the trust and confidencethe public have in us

• Be trustworthy and maintain patientconfidentiality

• Minimise risks to patients and ourcolleagues

By Chief Nurse Elizabeth Rix

The amount of relief andcomfort experienced bythe sick after the skin hasbeen carefully washed anddried is one of thecommonest observationsmade at a sick bed.

Florence Nightingale

It is very important to us that our patientsand visitors have a positive experienceduring their time in University Hospital. Wewant to provide the level of care that all ofus would want for our own loved ones.

When patients and visitors thank us, theyrarely comment on clinical procedures butthey do say things like, “the care providedand compassion shown by staff has beena great comfort to us”.

It is not the things patients and visitorsexpect us to do well that make adifference, it is the way that care isprovided and the attitude of all the staffthey come into contact with – clinical andnon-clinical – that influence how peoplelook back on their hospital experience.

Proud to Care is based on national qualitystandards, but has been developed byUniversity Hospital staff for all staff.


59

The privacy and dignity of patients andvisitors must be maintained at all times. Our staff are familiar with the Trust’sprivacy and dignity policy and ensure it isadhered to without exception.

Staff who are in direct contact withpatients and visitors have a responsibilityto ensure that their privacy and dignity ismaintained. This is particularly importantwhere patients are being moved acrossthe site, are in a state of undress orpartial undress or where they are havinga physical examination.

Staff entrusted with confidentialinformation have a personal responsibilityto ensure it is kept safe and secure. Theymake sure electronic or printed

information can only ever be seen bythose entitled to do so. They do notexpose this material to any undue risk ofbeing seen by unauthorised individuals.This includes printed and on-screeninformation at nurses bases and clinicreceptions.

Care is also be taken when in discussionwith patients and relatives, either face toface or over the telephone. No sensitiveor general personal information is askedfor or given to patients or visitors whichcould be overheard by another person,unless the urgency of the situationoverrides the need to maintainconfidentiality. Any breach of patientconfidentiality is be treated as adisciplinary matter.

Privacy and dignity


60

Research has produced considerableevidence that outcomes of patientcare are improved by the use of anumber of approaches thattogether create a healingenvironment.

These approaches can be broadlygrouped under the followingheadings:

• Access to nature

• Control over the environment

• Positive distractions

• Social support

• Reduction of environmental stress

All our staff in the hospital considerways of promoting the creation ofa healing environment. In manycases relatively small steps andsimple initiatives can have aprofound impact on the quality ofthe patients’ experience.

The healing environment


61

SECTION 5Consultant Directory

Staff Guide (SECTION 5) 61-90 Consultants 8/10/12 09:31

62

Clinical Support Services

Imaging Radiology & Neuroradiology

John Asquith 675856Consultant Imaging RadiologistInterventional

Saba Bajw 674217Consultant Imaging RadiologistBreast/General Radiography

Michael Braithwaite 675862Consultant Imaging RadiologistGasto Intestinal

Ingrid Britton 675857Consultant Imaging RadiologistUpper & Lower Gastro Intestinal

Alex Clark 675857Consultant Imaging RadiologistBody Cross-sectional

Mark Cowling 675856Consultant Imaging RadiologistInterventional

Praveen Datta 675857Consultant Imaging RadiologistMusculoskeletal

Cherian George 675857Consultant Imaging RadiologistBody Cross-sectional

David Wells 675856Consultant Imaging Radiologist

Arum Jacob 675856Consultant Imaging RadiologistInterventional Radiology

Changez Jadun 675862Consultant Imaging Neuroradiologist Neuroradiology

Anitha James 675862Consultant Imaging RadiologistBody Cross-sectional

Mary Jones 675856Consultant Imaging Radiologist Paediatrics

Jooly Joseph 675862Consultant Imaging RadiologistNeuroradiology

Imaging


63

Imaging Radiology & Neuroradiology

Nicola Lane 675861Consultant Imaging RadiologistBody Cross-sectional

Zatinahhayu Mohd-Isa 675861Consultant Imaging RadiologistWomens

Sanjeev Nayak 675861Consultant Imaging Radiologist Neuroradiology

Paula Richards 675861Consultant Imaging RadiologistMusculoskeletal

Jacqueline Saklatvala 673524Consultant Imaging RadiologistMusculoskeletal

Ruth Summerfield 675857Consultant Imaging RadiologistBody Cross-sectional

Biju Thomas 675905Consultant Imaging RadiologistBody Cross-sectional

Nicholas Watson 675857 Consultant Imaging RadiologistRespiratory

Gillian Klafkowski 675856Consultant Imaging Radiologist

David Wilcock 675861Consultant Imaging Radiologist/ Clinical Director, Neuroradiology

Christopher Day 675856Consultant Imaging Radiologist

Ram Jeyaratnam 675856Consultant Imaging Radiologist

Nuclear Medicine

John Oxtoby 675905Consultant RadiologistNuclear Medicine

Raghuveer Venkannagari 675905Consultant PhysicianNuclear Medicine

Imaging


64

Haematology

Deepak Chandra 674284Consultant Haematologist Haemostasis and thrombosis, malignanthaematology

Richard Chasty 674285Consultant Haematologist Morphology & lymphoma

Kamaraj Karunanithi 674284Consultant Haematologist Myeloma

Neil Phillips 674284Consultant Haematologist Lymphoma & thrombosis

Srinivasa Pillai 674285Consultant Haematologist Lymphoma

Karen Schofield 674285Consultant Haematologist General haematology

Andrew Stewart 674285Consultant Haematologist Morphology, lymphoma & iron overload

Gabor Tarkovacs 674285Consultant Haematologist General haematology

Oncology & Haematology


65

Oncology

Fawzi Adab 672561Consultant Clinical Oncologist Head & Neck, Stomach, Prostate

Amjad Al-Niaimi 672616Locum Consultant Clinical Oncologist Lung, Breast

Rajanee Bhana 672560Consultant Oncologist Gynae

Adrian Murray Brunt 672565Consultant Clinical Oncologist Breast, Lymphoma, Skin

Daljit Gahir 672565Consultant Clinical Oncologist Head & Neck, Breast

Selvaraj Giridharan 672563Consultant Clinical Oncologist Lung, Brain

Arshad Jamil 672563Consultant Clinical Oncologist Head & Neck, Thyroid, Upper GI

Apruna Jeganathan 672560Consultant Clinical Oncologist Lung

Susan Lupton 672560Consultant Oncologist Gynae

Palliative Care

Sarah Kelt 672566Consultant Palliative Care Palliative Care

Oncology & Haematology


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Histopathology

Nichola Cooper 674291Consultant Histopathologist Gynae, Urology, Non-Gynae & Gynae Cytology

Gillian Douce 674289Consultant Histopathologist Head of Cytology, Gynae

Daniel Gey van Pittius 674293Consultant Histopathologist Skin, Lung, Lymphoma, Soft Tissue & Renal

Lisette Hammond 674291Consultant Histopathologist Breast, Gynae & Non Gynae Cytology

Karthik Kalyanasundaram 674289Consultant Histopathologist Gastrointestinal and Urologicalhistology and Non gynae cytology

Besim Latifaj 674293Consultant Histopathologist Colorectal, Head & Neck, Non Gynae Cytology

Kate Morgan 674291Consultant Histopathologist Skin, Gynae, Non-Gynae & Gynea Cytology

Cordelia Howitt 674290Consultant Histopathologist Colorectal, Head & Neck

Mark Rogerson 674292Consultant Histopathologist Breast, Thyroid, Urology, Non-GynaeCytology, Renal

Victoria Smith 674290Consultant Histopathologist Colorectal, Head & Neck, Lung

Mark Stephens 674292Consultant Histopathologist Skin, Breast, Lymphoma, Head & Neck,Breast Non-Gynae Cytology

Pathology


67

Immunology & Microbiology

Krishna Banavathi 674831Consultant Microbiologist Anti-biotics, general

Sarah Goddard 674241Consultant Immunologist Allergy, Immunodeficiency

Vasile Laza-stanca 674852Consultant Microbiologist Microbiology

Jeorge (Jurgen) Orendi 674269Consultant Microbiologist Microbiology

Pathology


68

Medical Division

Cardiology

Ashish Patwala 553036Consultant Cardiologist

Rhys Beynon 552344Consultant Cardiologist Electrophysiology and Devices

Robert Butler 553393Consultant Cardiologist Intervention, Heart Disease

John Creamer 552341Consultant Cardiologist Angioplasty, Pacemakers

Mark Gunning 552333Consultant Cardiologist

Grant Heatlie 553550Consultant Cardiologist MRI, Echocardiography

Paul Gideon 552493Consultant Cardiologist

Adrian Large 553393Consultant Cardiologist Angioplasty, ASD Closure

Adrian Morley-Davies 552344Consultant Cardiologist Devises & EP

James Nolan 552493Consultant Cardiologist General

Duwarakan Satchithananda 553036Consultant Cardiologist Heart Failure

Neena Bodasing 679918Consultant Infectious Diseases General

Anthony Cadwgan 679918Consultant Infectious Diseases General

Cardiothoracic Medicine


69

Respiratory Medicine

Martin Allen 553055Consultant Respiratory Medicine Sleep

Raana Haqqee 552641Consultant Respiratory MedicineGeneral

Imran Hussain 552329Consultant Respiratory MedicineLung Cancer

Elfatih Idris 552638Consultant Respiratory MedicineAcute Medicine

Muhhammad Iqbal 552446Consultant Acute Physician RespiratoryGeneral

Toni Jordan 553055Consultant Respiratory MedicineSleep

Agit Thomas 552445Consultant Respiratory Medicine

Sven-Erik Lehm 679921Consultant Respiratory MedicineAcute Medicine, TB

Mohammed Haris 679921Consultant Respiratory Medicine

Charles Pantin 552329Consultant Respiratory MedicineAsthma

Naveed Mustfa 553024Consultant Respiratory MedicineMotorNeuron Disease

Monica Spiteri 553024Consultant Respiratory MedicineILD



70

Emergency Medicine

Ann Marie Morris 674410Consultant Emergency Medicine

Rahulan Dharmarajah 674410Consultant Emergency MedicineEmergency Medicine

Julie Norton 674410Consultant Emergency Medicine

Richard Hall 674410Consultant Emergency MedicineEmergency Medicine

Magnus Harrison 674410Consultant Emergency MedicineEmergency Medicine

Ruth Kinston 674410Consultant Emergency MedicineEmergency Medicine

Mark Poulson 674410Consultant Emergency MedicineEmergency Medicine

Kamath Raghavendra 674410Consultant Emergency MedicineEmergency Medicine

Mark Ragoo 674410Consultant Emergency MedicineEmergency Medicine

Grace Young 674410Consultant Emergency MedicineEmergency Medicine

Anthony Taylor 674410Consultant Emergency MedicineEmergency Medicine



71

Neurololgy

Adnan Al-Araji 554821Consultant NeurologistMS

Hugh Boddie 554071Consultant NeurologistParkinsons & Movement Disorders

Brendan Davies 554689Consultant NeurologistHeadache

Simon Ellis 554343Consultant NeurologistGeneral, TIA Minor Stroke

Clive Hawkins 554737Honorary Consultant NeurologistMS

Carl Mann 554884Consultant NeurologistParkinsons & Movement Disorders

Carl-Christian Moor 555571Consultant NeurologistEpilepsy

Jonathan Partridge 554737Consultant NeurologistGeneral

Neurology & Elderly Care


72

Elderly Care

Amit Arora 553585Consultant GeriatricianStroke

Ranjan Sanyal 555879Consultant Stroke Physician

Marilyn Browne 552280Consultant GeriatricianOrthopaedics

Richard Tunnell 553588Consultant Geriatrician

Ibrahim Morgan 553586Consultant GeriatricianGeneral

Indira Natarajan 555878Consultant Stroke PhysicianAcute Stroke, TIA and Acute Medicine

Barnabas Panayiotou 553581Consultant GeriatricianCommunity

Christine Roffe 555880Professor Consultant GeriatricianStroke

Christian Wainwright 553585Consultant GeriatricianGeneral & Falls

Neurology & Elderly Care


73

Diabetes & Endocrinology

Richard Clayton 553424Consultant Physician EndocrinologistEndocrinology

Mahamood Edavalath 553423Consultant Physician Diabetes & EndocrinologistDiabetes, Endocrinology

Fahmy Hanna 553514Consultant Physician Diabetes & EndocrinologistDiabetes, Endocrinology

Arjun Mukerjee 553423Consultant Physician Diabetes & EndocrinologistDiabetes, Endocrinology

George Varughese 553425Consultant Physician Diabetes & EndocrinologistDiabetes, Endocrinology

Adrian Walker 553423Consultant Physician Diabetes & EndocrinologistDiabetes, Endocrinology

Gastroenterolgy

Alan Bohan 672704Consultant GastroenterologistHepatology

Alison Brind 552383Consultant GastroenterologistHepatology

Robert Glass 552519Consultant GastroenterologistGeneral, IBD

Jonathan Green 552415Consultant Gastroenterologist, IBD

Kar Lau 552383Consultant GastroenterologistGeneral

Fiona Leslie 553226Consultant GastroenterologistNutrition

Sandip Sen 672099Consultant Gastroenterologist, IBD

Aluraj Ramakrishnan 552390Consultant Gastroenterologist

Specialised Medicine


74

Nephrology

Simon Davies 555586Consultant NephrologistPeritoneal Dialysis

Dominic De Takats 554223Consultant NephrologistGeneral

Menon Madhavan 554843Consultant Nephrologist

Gavin Russell 554164Consultant NephrologistHypertension

Chris Thompson 554843Consultant Nephrologist Haemodialysis

Kerry Tomlinson 554843Consultant NephrologistTransplantation

Satyanananayana Vanga 554165Locum Consultant NephrologistChronic Kidney

Diane (Julie) Wessels 554165Consultant NephrologistHaemodialysis

Neurophysiology

Andrew Holton 675303Consultant NeurophysiologistNeurophysiology

Specialised Medicine


75

Mona Abdel-Hady 679827Consultant PaediatricianCommunity

John Alexander 675167Consultant PaediatricianAsthma

Furqan Basharat 679823Consultant PaediatricianEpilepsy, Community

Mark Bebbington 675167Consultant PaediatricianGeneral, Paediatric Intensive Care

Myooren Wimalendra 552245Consultant Paediatrician

Caroline Groves 679807Consultant PaediatricianCommunity

Melissa Hubbard 552572Consultant PaediatricianAsthma, General

Amar Asokkumar 672374Consultant Neonatalogist

Aswath Kumar 552245Consultant PaediatricianOncology, General

Warren Lenney 552572Consultant PaediatricianCystic Fibrosis, Respiratory

Patricia Lithgow 679822Consultant PaediatricianCommunity

Andrew Magnay 675167Consultant PaediatricianCardiology

Uma Kumbattae 552389Consultant Paediatrician

Tina Newton 675167Consultant PaediatricianEmergency Medicine

Child Health


76

Katherine (Kate) Palmer 672374Consultant PaediatricianNeonatal

Anna Pigott 552389Consultant PaediatricianGastroenterology

Parakkal Raffeeq 552389Consultant PaediatricianDiabetes

Pavanasam Ramesh 675174Consultant PaediatricianGeneral, Paediatric Intensive Care

Karen (Kate) Reynolds 679807Consultant PaediatricianCommunity

Martin Samuels 552832Consultant PaediatricianSleep Studies, General

Ravinder Pal Singh 679823Consultant PaediatricianEpilepsy, Community

Gaddehosur Shivashankar 672359Consultant PaediatricianNeonatologist

Andy Spencer 672360Consultant PaediatricianRenal

Alexandra Tabor 552832Consultant PaediatricianGeneral

Sarah Thompson 552245Consultant PaediatricianOncologist

Julia Uffindell 672356Consultant PaediatricianNeonatal

Stephen Williams 679833Consultant PaediatricianCommunity

Child Health


77

Surgical Division

General

James Adjogatse 679907Consultant General SurgeonGeneral, Breast

Duncan Beardsmore 679875Consultant General SurgeonUpper GI

Chandra Cheruvu 679876Consultant General SurgeonUpper GI

William Crisp 679874Consultant General SurgeonUpper GI

Robin Dawson 679878Consultant General SurgeonColorectal

Mark Deakin 679873Consultant General SurgeonUpper GI

Damien Durkin 679874Consultant General SurgeonUpper GI

Martin Farmer 679879Consultant General SurgeonColorectal

Christine Hall 679877Consultant General SurgeonColorectal

Robert Kirby 679908Consultant General SurgeonGeneral, Breast

Nicholas Harrison 679877Consultant Colorectal Surgeon

Richard Morgan 679886Consultant General SurgeonVascular

Sankaran Narayanan 679906Consultant General Surgeon, Breast

Aideen Walsh 679882Consultant General SurgeonVascular

Antonio Privitera 679880Consultant Colorectal Surgeon

General Surgery & Urology


78

General

Sam Sangal 679878Consultant Colorectal Surgeon

Mohammad Zia 679880Consultant Colorectal Surgeon

Urology

Anurag Golash 679409Consultant UrologistUrology

Lyndon Gommersall 679410Consultant UrologistUrology

Samson Liu 679408Consultant UrologistUrology

Christopher Luscombe 679407Consultant UrologistUrology

Mark Saxby 679406Consultant UrologistUrology

Paediatric

Shiban Ahmed 679909Consultant PaediatricianPaediatric

Stephen Donnell 679909Consultant PaediatricianPaediatric

Vascular

Omer Ehsan 679888Consultant Vascular SurgeonVascular

Jack Fairhead 679884Consultant General SurgeonVascular

Laszlo Papp 679885Consultant Vascular SurgeonVascular

Arun Pherwani 679887Consultant Vascular SurgeonVascular

General Surgery & Urology


79

Neurosurgery

Howard Brydon 554168Consultant NeurosurgeonVascular

Rupert Price 554365Consultant NeurosurgeonSpinal

Simon Shaw 554635Consultant NeurosurgeonVascular, Oncology

Erminia Albanese 554515Consultant Neurosurgeon

Nikoloas Tzerakis 679867Consultant Neurosurgeon

Rheumatology

Peter Dawes 673691Consultant RheumatologistMusculoskeletal

Caitlyn Dowson 673723Consultant RheumatologistOsteoporosis

Shouma Dutta 673729Consultant RheumatologistMusculoskeletal & Osteoporosis

Andrew Hassell 673725Consultant RheumatologistGeneral

Elaine Hay 673725Honorary Consultant RheumatologistGeneral

Samantha Hider 673729Consultant RheumatologistGeneral

Sanjeet Kamath 673729Consultant RheumatologistGeneral

Musculoskeletal


80

Rheumatology

Ajit Menon 673725Consultant RheumatologistGeneral

Shyra Price 673724Consultant RheumatologistGeneral

Jonathan Packham 673722Consultant RheumatologistAnkylosing Spondylitis

Edward Roddy 673722Consultant RheumatologistGeneral

Rehabilitation Medicine

Alexandra Ball 673694Consultant in Rehabilitation MedicineNeuro

Anthony Ward 673693Consultant in Rehabilitation MedicineNeuro & Musculoskeletal healthconditions producing physical disability

Mahesh Ciras 673736Consultant in Rehabilitation Medicine

Rajeev Singha 673735Consultant in Rehabilitation Medicine

Musculoskeletal


Trauma & Orthopaedic Surgery

Elnasri Ahmed 679862Consultant Trauma & OrthopaedicSurgeonSpinal

Mark Brown 679864Consultant Trauma & OrthopaedicSurgeonSpinal

Ian Dos Remedios 679864Consultant Trauma & OrthopaedicSurgeonArthroplasty

Jonathan Dwyer 553116Consultant Trauma & OrthopaedicSurgeonPaediatrics

David Emery 553252Consultant Trauma & OrthopaedicSurgeonPaediatrics

David Griffiths 679858Consultant Trauma & OrthopaedicSurgeon – Arthroplasty

Vinay Jasani 679868Consultant Trauma & OrthopaedicSurgeonSpinal

Sandeep Konduru 679863Consultant Orthopaedic SurgeonSpinal

Justin Lim 679851Consultant Orthopaedic SurgeonArthroplasty

Donald McBride 553114Consultant Trauma & OrthopaedicSurgeonSports & Feet

Damian McClelland 679860Consultant Orthopaedic SurgeonArthroplasty

Musculoskeletal

81


82

Trauma & Orthopaedic Surgery

Nicholas Neal 553114Consultant Trauma & OrthopaedicSurgeonHands

Robin Rees 553117Consultant Orthopaedic SurgeonSports & Feet

Philip Roberts 679859Consultant Trauma & OrthopaedicSurgeonArthroplasty

Kevin Smith 554627Consultant Trauma & OrthopaedicSurgeonHands

Peter Thomas 554857Honorary Consultant Trauma & Orthopaedic SurgeonHands

Roger Wade 553535Consultant Trauma & OrthopaedicSurgeonArthroplasty

Musculoskeletal


Ear, Nose & Throat (ENT)

William Carlin 552766Consultant ENT SurgeonPituitary, General

Robert Courteney-Harris 552024Consultant ENT SurgeonChildren

Richard Hughes 552024Honorary Consultant ENT SurgeonHead & Neck

Gareth Rowland 552024Consultant ENT SurgeonOtology

Natarajan Saravanappa 552077Consultant ENT SurgeonRhinology, General

Harpreet Uppal 552077Locum Consultant ENT SurgeonHead & Neck

Paul Wilson 552077Consultant ENT SurgeonThyroids

Ophthalmology

Jeremy Bowyer 554108Consultant OphthalmologistOcculoplastics

Raymond Brown 555898Consultant OphthalmologistPaediatrics

Timothy Gillow 554108Consultant OphthalmologistDiabetes

Lynval Jones 554514Consultant OphthalmologistGlaucoma

Annie Joseph 555898Consultant OphthalmologistPaediatrics

Usman Mahmood 555305Vitreoretinal SurgeonVitreoretinal

Mohammed Musadiq 554276Consultant OphthalmologistMedical Retina

Anupama Pherwani 554276Consultant OphthalmologistCornea

Specialised Surgery

83


84

Ophthalmology

Punithawathy Ranjit 554514Consultant OphthalmologistGlaucoma

Sharif Ragheb 555153Consultant OphthalmologistGlaucoma

Oral & Maxillofacial Surgery

Roger Bainton 552419Consultant Oral & Maxillofacial SurgeonTrauma

Daya Gahir 552419Consultant Oral & Maxillofacial SurgeonTrauma

Peter Grime 552426Consultant Oral & Maxillofacial SurgeonHead & Neck Oncology

Timothy Malins 552809Consultant Oral & Maxillofacial SurgeonHead & Neck Oncology

Orthodontics

Karen Juggins 552933Consultant OrthodontistGeneral

John Muir 552933Consultant OrthodontistGeneral

John Scholey 552933Consultant OrthodontistGeneral

Jinesh Shah 552933Consultant OrthodontistGeneral

Stephen Brindley 552933Consultant Orthodontist

Specialised Surgery


85

Plastic Surgery

Paul Davison 679403Consultant Plastic SurgeonGeneral

Wayne Jaffe 679403Consultant Plastic SurgeonGeneral

Daniel Prinsloo 679401Consultant Plastic SurgeonHead & Neck, Breast

Sukhbir Rayatt 679402Consultant Plastic SurgeonHead & Neck, Breast

Jeremy Roberts 679404Consultant Plastic SurgeonGeneral

Dermatology

Nicholas Craven 676280Consultant DermatologistDermatology

Anaesthetics, Theatres & HSDU

Robina Akhtar 679240Consultant AnaesthetistGeneral, Obstetrics

Jules Allt 679240Consultant AnaesthetistGeneral, Obstetrics

Sharil Ariffin 679240Consultant AnaesthetistGeneral, Cardiac

Julie Ashworth 679240Consultant AnaesthetistGeneral, Pain

Albin Augustine 679240Consultant AnaesthetistGeneral, Neuro

Margaret Babb 679240Consultant AnaesthetistGeneral, Paediatrics

Charles Baker 679240Consultant AnaesthetistGeneral

Specialised Surgery


86


Bryan Carr 679240Consultant AnaesthetistGeneral, ITU

Nicholas Clowes 679240Consultant AnaesthetistGeneral, Cardiac

Nicholas Coleman 679240Consultant AnaesthetistGeneral, ITU

Shireen Edmends 679240Consultant AnaesthetistGeneral, Paediatrics, Neuro

Stephen Foster 679240Consultant AnaesthetistGeneral, Cardiac

Kishore Gangineni 679240Consultant AnaesthetistGeneral, Paediatrics

Satyajeet Ghatge 679240Consultant AnaesthetistGeneral, Obstetrics

Wee Goh 679240Consultant AnaesthetistGeneral

Charlotte Howell 679240Consultant AnaesthetistGeneral, Obstetrics, Paediatrics

Ravish Jeeji 679240Consultant AnaesthetistGeneral, Cardiac

Vijay Jeganath 679240Consultant AnaesthetistGeneral, Cardiac

John Jerstice 679240Consultant AnaesthetistGeneral, Cardiac

Stephan Kruper 679240Consultant AnaesthetistGeneral, Consultant Intensivist

Rahul Kumar 679240Consultant AnaesthetistGeneral, Paediatric

Specialised Surgery


87


Fang Lam 679240Consultant AnaesthetistGeneral, Cardiac

Morag Lauckner 679240Consultant AnaesthetistGeneral

Nigel Matthews 679240Consultant AnaesthetistGeneral, Pain

Stephen Merron 679240Consultant AnaesthetistGeneral, Neuro

Simon Mills 679240Consultant AnaesthetistGeneral, Paediatric, Neuro

Paul Morrison 679240Consultant AnaesthetistGeneral, Consultant Intensivist

Balasubramanian Murali 679240Consultant AnaesthetistGeneral, Cardiac

Harnarine Murally 679240Consultant AnaesthetistGeneral, Pain

Sridhar Nagaiyan 679240Consultant AnaesthetistGeneral, Consultant Intensivist

Pramod Nalwaya 679240Consultant AnaesthetistGeneral

Mark Nash 679240Consultant AnaesthetistGeneral, Emergency

Peter Oakley 679240Consultant AnaesthetistGeneral, Neuro, Consultant Intensivist

Jacqueline Payne 679240Consultant AnaesthetistGeneral

Lalitha Perumpadarimatam(Vedham) 679240Consultant AnaesthetistGeneral, Obstetrics

Specialised Surgery


88


Nusrat Qadir 679240Consultant AnaesthetistGeneral, Neuro

Sukhbinder Singh 679240Consultant AnaesthetistGeneral, Cardiac

Ian Smith 679240Consultant AnaesthetistGeneral

Chhavi Srivastava 679240Consultant AnaesthetistGeneral, Obstetrics

Chris Thompson 679240Consultant IntensivistHemodialysis

Andrew TomlinsonConsultant Anaesthetist 679240General, Paediatric, Neuro

Kumaresh Venkatesan 679240Consultant IntensivistGeneral, ITU

Valerie Williams 679240Consultant AnaesthetistGeneral

lloyd Craker 679240Consultant Anaesthetist

Permendra Singh 679240Consultant Anaesthetist

Gaurav Kakkar 679240Consultant Anaesthetist

Specialised Surgery


89

Cardiac Surgery

Qamar Abid 553574Consultant Cardiothoracic SurgeonCardiothoracic

Shilajit Ghosh 553443Consultant Cardiothoracic SurgeonCardiothoracic

Adrian Levine 553564Consultant Cardiothoracic SurgeonCardiothoracic

Paul Ridley 552469Consultant Cardiothoracic SurgeonCardiothoracic

Christopher Satur 553573Consultant Cardiothoracic SurgeonCardiothoracic

Obstetrics & Gynaecology

Jason Cooper 672382Consultant Obstetrician & GynaecologistUrogynaecology

Radha Indusekhar 672376Consultant Obstetrician & GynaecologistGeneral

Geraldine Masson 672132Consultant ObstetricianFetal Medicine

Gourab Misra 672378Consultant Obstetrician & Gynaecologist

Audrey Long 672133Consultant Obstetrician & GynaecologistFetal Medicine

Critical Care & Cardiac Surgery


90

Obstetrics & Gynaecology

Shaughn O’Brien 672377Honorary Consultant Obstetrician & GynaecologistGeneral Gynaecology, Obstetrics,Gynaecological Endocrinology

Fidelma O’Mahony 672376Consultant Obstetrician & GynaecologistUrogynaecology, paediatric gynae

Charles Redman 672794Consultant Obstetrician & GynaecologistGynaecological Oncology

Richard Todd 672794Consultant Obstetrician & GynaecologistGynaecological Oncology

Peter Young 672133Consultant Obstetrician & GynaecologistFetal Medicine

Critical Care & Cardiac Surgery


91

SECTION 6Services


92

‘Moment to…’ restaurant

The ‘Moment to…’ restaurant is locatedon Floor 1 overlooking the Main Entranceatrium. The spacious restaurant services avariety of hot meals and sandwichesthroughout the day. Here staff, patientsand visitors can mix in the comfort ofleather sofas and watch the hospital siteslowly undergo a transformation over thecoming months and years.The restaurant opening hours are:

Monday to Friday 9am to 9.30pm

Saturday and Sunday 8am to 3pm5pm to 9.30pm

Costa Coffee

The Costa Coffee outlet is located in theMain Entrance atrium. The shop serves avariety of hot drinks, sandwiches and arange of cakes. This is the perfect placeto meet colleagues and friends.The Costa Coffee opening hours are:

Monday to Friday 7.30am to 6pm

Saturday and Sunday 8am to 5pm

(There are also Costa Express machineslocated in the Emergency Centre receptionand ‘Moment to...’ Restaurant, along withseveral vending machines).

Retail and corporate hospitality


93

WHSmith

WHSmith is Located in the Main Entranceatrium. The outlet offers a wide range ofnewspapers, magazines, confectionaryand much much more. WHSmith opening hours are:

Monday to Friday 7.30am to 8pm

Saturday 8.30am to 7.30pm

Sunday 9.30am to 6pm

WRVS

WRVS is located at the entrance of theMaternity Centre at the City General.WRVS supply hot and cold beverages andhot food, such as toasties and Panini's.There are also a range of gifts available,especially for the new babies arriving atthe Maternity Centre. The Trust verymuch welcomes the support of thevolunteers of WVRS.WRVS opening times are:

Monday to Friday 9.30am to 4.30pm


UHNS Charity

Have you thought about holding a coffeemorning, a cake sale or a sponsored walk?

Maybe you had thought about doingsomething more adventurous such as askydive, a cycle ride from Lands End toJohn O’Groats or maybe even organise aCharity Ball?

There are lots of fun and exciting thingsyou could do to help raise funds for abrighter future for staff and patients atUniversity Hospital of North Staffordshire.

If you would like to help to make adifference, please contact the UHNSCharity on 01782 676444.

94


GP patients

GP patients requiring a blood test shouldeither use one of the three walk-incentres (Bradwell Hospital, CobridgeCommunity Health Centre and MeirPrimary Care Centre) or book a blood testappointment at a number of communitylocations. Telephone 01782 555506 foran appointment. Information regardinglocations is readily available at all GPsurgeries.

Children’s blood tests

Paediatric phlebotomy should beaccessed by making anappointment at the newChildren’s Centre at the CityGeneral site. Please contact01782 675122 for anappointment. This serviceis mainly for childrenbelow the age of 14.

Hospital patients

There is a small phlebotomy unit in thenew hospital situated within MedicalOutpatients on floor one. This is availablefor hospital patients requiring blood testswhen they attend for clinicappointments. This service is for internalhospital blood test requests only. It is notavailable for patients given a blood testrequest card by their GP.

95

Blood tests


The Patient Advice and Liaison Service, or'PALS' for short, is here to help both yourpatients. Our staff aim to provide yourpatients with the best possible care andenvironment during their hospital stay.However, occasionally patients ask forassistance and support if they have aconcern.

PALS’ role is to be an impartial,welcoming, open and confidential servicefor people who would like information oradvice, or would like to comment aboutany aspect of the services provided byUniversity Hospital.

The PALS team liaise with all staffmembers on all levels to aim foran acceptable outcome forpatients and the public. Inreturn our staff ensurethat if a patients or thepublic raises a concernwith the ward ordepartment the initialaction is to try andresolve the concernlocally.

If the patient or public is unhappy at thispoint and all attempts to resolve havebeen made, PALS information can beprovided, and or the ward staff canrequest a visit from PALS on behalf of thepatient if they have consented.

If you feel that you have a patient on theward or department that may benefitfrom speaking to PALS, please refer themto us. Feedback forms and boxes to putthem in are available in all wards anddepartments or you can send them to theaddress printed on the form or telephone01782 676450.

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Patient Advice and Liaison Service


97

Pharmacy dispensary

Pharmacy dispensary

Lloydspharmacy will now be dispensingoutpatient medication on behalf ofUniversity Hospital of North StaffordshireNHS Trust. There is the same highstandards of patient care and reducedwaiting times.

What to do?

1) Patients collect your prescription fromthe clinic as normal.

2) Visit the outpatient Lloydspharmacyoff the Main Entrance atrium.

3) They will be given two choices whenthey hand in their prescription toLloydspharmacy:a)wait a short time for their

medicationb)collect their medication later*

*A limited delivery service is available forbulky items. Patients should ask fordetails to use this service.

When the pharmacy is closed, pleasecontact the inpatient pharmacy on 01782 674591

Opening times

Monday to Friday 8.30am to 6pmSaturday 9am to 1pmSunday Closed

Contact

Phone: 01782 715456Fax: 01782 715457


98

Skills Academy

The Healthcare Careers and SkillsAcademy helps our staff learn new skills,improve their career or find them newopportunities. The academy offers accessto training, access to employment andcareers advice to support new, existingand future employees.

There is a careers officer based within theHealthcare Careers & Skills Academy whoprovides information, advice andguidance on an array of employment andtraining issues within the Trust.

You can obtain information on:

• Up-to-date career opportunities withinthe NHS

• Courses available at the Academy(including Leadership & Management,Skills for Work, Induction, Statutory & Mandatory Training and PGME)

• Qualifications including QCF (formerly NVQs)

• Career development and progressionroutes

• E-learning

• Apprenticeships

• Techniques on how to apply forvacancies (application form/interview)

• Work Experience

• Work Opportunities for theUnemployed

The Academy also has a ‘WideningParticipation’ team who work with youngpeople aged between 14-19 in schools,colleges and universities across the NorthStaffordshire area.


99

Hospital Chaplaincy

Support for staff

Chaplains are NHS staff employed by theTrust and covered by Trust policies andguidance and work as allied health careprofessionals.

The staff provide support by offering aconfidential listening ear, reflectivepractice or debriefs. Funeral prayers arealso offered following the death of acolleague where staff are unable toattend the funeral. Advice on matters offaith and religion is also provided.

You can contact the Chaplaincy Team on01782 676400.

The Chaplaincy Team provides a 24-hourservice including response to emergenciesout of hours. Normal working hours are8.30am to 4.30pm, including weekends.A 24-hour on-call service is available forurgent referrals.

Location of the Prayer Centre– Open 24 hours

LG2 of the Main Building. Near theentrance to the Lyme Building.It comprises:

Chapel

Mosque – with washing facilities

Contemplation Room – a quiet spacefor thought or reflection

Chaplains’ Office

Services in the Chapel

• Sundays, 9.30amChurch of England Holy Communion

• Mondays, 5.00pm Roman Catholic Mass

• Fridays, 11.45am Roman Catholic Mass.

All matters are dealt with inconfidence.


100


101

SECTION 7The Trust


102

This means that:

We are here for our patients,their carers and families.We will strive tocontinually improvepatient experienceand the safety andeffectiveness of ourservices.

We will supportboth current andfuture generationsof healthcareprofessionals byinstilling a culture ofclinical innovation,research, teaching andeducation.

We will work with other healthand social care organisations to providecontinuity of care from hospital to home.

Strategic Priority2

Stra

tegi

c

Priority

1

Strategic

Priority 3 Strategic

Prio

rity

4

Efficiency driven by innovation,Deliv

ersa

fe,ap

propriate and

keyrole

inthe wider community.

financially

stable

.

teaching, research

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We will be a leading centre in

healthcare driven byexcellence in patientexperience, research,

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Mission/strategy

We will be a leading centre in healthcare driven by excellencein patient experience, research, teaching and education.


103

www.uhns.nhs.uk

The Trust’s website, which receives overthree quarters of a million visits each year,allows us to promote the UniversityHospital of North Staffordshire to theworld.

We are looking to develop a new websiteand improve the way we provideinformation, communicate with ourpatients, and communicatewith other NHSprofessionals.

If you have an idea for the site or someinformation that you would particularlylike to see, please contact AndrewAshcroft, senior communicationsmanager, on 01782 555061 [email protected]


104

Board Members

The Trust Board consists of a non-executiveChairman, six non-executive directors, theChief Executive and five executivedirectors. All have voting rights includingthe Director of Human Resources.

The structure of the Board and its sub-committees was revised by the Trustin April 2011 and reviewed later thatautumn. It is as follows:

Julia Bridgewater – Chief Executive

John MacDonald – Trust Chairman

John Maddison – Director of Finance

Gavin Russell – Medical Director

Elizabeth Rix – Chief NurseMargot Johnson – Director of HumanResourcesAndrew Underwood – Director ofCorporate Services / Fit For The FutureProject DirectorVanessa Gardener – Chief OperatingOfficerKeith Norton – Non-Executive Directorand Vice Chairman

Non-Executive Directors:

Kevin Fox, Professor Andy Garner, RobertCollins, John Marlor, Andrew Smith.

Trust Board

AuditCommittee

Efficiency andInvestmentCommittee

QualityAssuranceCommittee

CharitableFunds

Committee

RemunerationCommittee


Our services are organised into fourdivisions, each of which is made up of anumber of individual directorates ordepartments. The clinical divisions ofsurgery, medicine and clinical supportservices are led by an associate director,the clinical directors of each directorateand, in surgery and medicine, adivisional nurse. They are supported by ahuman resources manager and a financemanager.

Each of the 35 service line teams are ledby a clinician who manages the safety,clinical quality, patient experience andfinancial aspects of their service. Asperformance improves, they are givenincreasing levels of freedom to controland manage how they deliver the bestpossible quality and service to patients.

Our non-clinical staff support the workof the Trust’s clinical teams. Some workwithin clinical departments and others incentral function departments. Theseinclude our executive directors, humanresources, operations and performance.

The corporate services division includesestates, facilities, catering, cleaning,portering and security, althoughmany of these functions willtransfer to our PFI partnersthrough the course ofnext year.

105

Trust Structure


106

Infection Control

The prevention and control of infectiontogether with patient safety remains atop priority at University Hospital of NorthStaffordshire.

The Trust is pleased that the number ofTrust apportioned Meticillin resistantstaphylococcus aureus (MRSA) andClostridium difficile cases is significantlylower than last year.

University Hospital achieved an 80 percent reduction in MRSA bacteraemia in2012 compared to 2011. This reductionto just six cases of MRSA bacteraemia iseven more significant when consideringthe figure of 100 MRSA bacteraemiareported for the same period in 2006-07.

The Trust achieved an 82 per centreduction in Clostridium difficile cases in2012 compared to the previous year withyear on year reductions in this area since2007.

Cases of Trust apportioned Clostridiumdifficile infections are subject to a rootcause investigation and analysis. Wards

that have two or more cases within 28days present their findings to the ChiefExecutive. Learning outcomes are sharedthroughout the organisation.

To achieve and sustain year on yearreductions, the Trust has developedpolicies and procedures as well as anaudit programme to ensure that they arebeing adhered to. A new Lead Nurse forInfection Prevention and Control wasappointed in April 2011.


107

The Guy Hilton Research Centre, oppositethe old Pathology Lab, offers patients anopportunity to take part in high qualityresearch projects, which continue to be apriority at UHNS. In 2011 we recruited3,167 patients into 103 National Institutefor Health Research (NIHR) projects across20 medical/surgical specialties.

The Trust is committed to increasing thenumber of people involved in research.Our target for 2012/13 is 4,800 patients.We are on target to double the numberof participants recruited by 2014.

Our NIHR portfolio work was supportedby £1.4m of NIHR research networkinvestment to provide the infrastructurethat supports patient recruitment intostudies, including research nurses,midwives and key support services suchas pharmacy, pathology and imaging.During 2011/12 the Trust was ranked 34out of 347 research active Trusts basedon number of patients recruited.

In partnership with Keele University, wesecured £1.7m of research grant incomeduring 2011/2012. This partnershipdelivers a ‘bench to bedside’ approach to

research, enabling the results of researchto feed through to daily clinical practicein clinics and on the wards.

Notable research grant successes includean i4i award evaluating point of caretesting in the management of COPD andtwo Research for Patient Benefit awards.One looked at the management ofperitoneal dialysis and the other focusedon memory loss in patients withParkinson’s Disease.

Research was well supported by UHNSCharity during the year with projectsfunded in areas such as paediatrics,obstetrics and gynaecology, cardiology,orthopaedics and diabetes. Staff at theCentre continue to build and expand theresearch activity of the NIHR ClinicalResearch Networks based at UniversityHospital (Medicines for Children, Strokeand Cancer).

They continue to support the on-goingdevelopment of the Local ClinicalSpeciality Groups, six of which are led byour consultants (Diabetes, Neurology,Nephrology, Paediatrics, Critical Care andthe Care for Women Network).

Guy Hilton Research Centre


University Hospital was granted MajorTrauma Centre (MTC) status in 2011-12after the West Midlands StrategicCommissioning Group recommended theTrust become an MTC serving thepopulation of Staffordshire, SouthCheshire, Shropshire and beyond.

The Major Trauma service is underpinnedby expertise in resuscitation and specialistsurgery and focuses on coordination,standardised communication and real-time governance. It is coordinated bya team of dedicated trauma leaders.

The Trust provides comprehensive,specialist care in an integrated and timelyway from when patients receive injuriesto the completion of rehabilitation. Ourspecialist surgical teams deliver definitivecare for patients with complex, life-threatening injuries 24-hours a day.

The Centre has excellent links with ourpartner trauma units, and the WestMidlands Ambulance Service. TheNorth Staffordshire RehabilitationUnit supports us in Neuro andGeneral Rehabilitation.

The vision for the centre, within acohesive Major Trauma Network, is tobecome a world-class provider of acuteand specialised services. We have all ofthe necessary ingredients to provide a fullrange of immediate and emergencyinterventions, delivered within a purpose-built, single-site facility.

The major trauma service builds onexisting links with Keele University andincreased excellent opportunities forresearch and academic development.Major Trauma Centre status also providesopportunities to develop our regionallyrecognised medical and nursing education.

108

Major Trauma Centre


109

Keele UniversityMedical School trainsaround 130 studentsin each of its fiveyears of the KeeleMB ChB course.

2012 is an importantyear as it is the firstyear that this degreewill have beenawarded. Before this,doctors qualifying from Keele had beentrained in a Manchester based systemand awarded a Manchester degree.

The Keele curriculum is an innovative,modern medical curriculum that includesproblem-based learning whilst still usingtraditional methods of teaching.

The distinctiveness of the course is that ithas been designed to allow diversity andintegration. It allows students withdifferent personalities, aspirations,preferences, learning styles and strengthsand weaknesses to be successful, toenjoy their undergraduate time and to beable to build on these experiences duringpostgraduate training.

Career options for doctors have neverbeen greater and, although our primaryaim is to deliver competent FoundationYear trainees, the course helps studentsto experience more specialised activity byrecognising and developing naturalaptitudes.

This is achieved through flexibility in thestudent-selected components,consolidation periods and final yearelectives that allow for maximum varietyof choice in terms of activity and learningenvironment.

Students are based in the ClinicalEducation Centre and the UnderGraduate Medical School.

Keele University/CEC/UGMS


110


111

SECTION 8Telephone Directory


112

Important telephone numbers

Hospital switchboard 01782 715444

Chief Executive’s Office 01782 555422

Accident and Emergency 01782 674455(Emergency Care Centre)

Cancer Services

Chemotherapy (Ward 202) 01782 672629

Oncology (Ward 201) 01782 672646

Haematology 01782 672201(Ward 201, other part)

Haematology Day Unit 01782 672642(Ward 202, other part)

Radiotherapy 01782 672600

The Macmillan Cancer 01782 676333Information & Support Centre

Pathology

Blood sciences helpdesk 01782 674224

Anticoagulant 01782 674252Management Helpdesk

Phlebotomy Appointments 01782 674242

Histology Enquiries 01782 674287

Microbiology helpdesk 01782 674898

Blood Transfusion 01782 674950

Cytology screening enquiries 01782 674960

Maternity

Antenatal Reception 01782 672113

Midwife Birth Centre 01782 672200

Delivery Suite 01782 672333

Maternity Main Reception 01782 672100

Neonatal Intensive Care Unit 01782 672400

Ultrasound Scan Reception 01782 672111

Maternity Assessment Unit 01782 672300

Early Pregnancy Unit 01782 672110Appointments Line

Ward 206 01782 672206(Postnatal and Antenatal)

Ward 205 01782 672205(Postnatal and Antenatal)

Outpatients

Appointments line 01782 676676

Breast Screening Clinic 0300 123 1463Hanley

Child Development Centre 01782 679800Newcastle Road

X-Ray (Imaging) Helpdesk 01782 679285

Registration of Deaths and 01782 676323Bereavement Services


113

Wards

26 Renal 01782 554793 or 554795

29 Renal 01782 554612 or 554614

31 Haemodialysis Unit 01782 554539555009 or 554216

34 Renal Haemodialysis 01782 555096Satellite Unit or 554324

Surgical Pre-Assessment 01782 676544

78 Elderley Care 01782 552056

76b Elderley Care 01782 552045

79 Elderly Care 01782 552043

80a FEAU GP Referral Line 01782 676604

80a FAEU Female 01782 676601

80b FEAU Male 01782 676603

100 Surgical Assessment 01782 672298Unit (SAU)

101 Surgical ward 01782 672035/672036

104 Day Surgery and 01782 672950Admissions Unit Female

105 Day Surgery and 01782 672960Admissions Unit Male

107 Vascular 01782 676107

108 Lower Gastro Intestinal 01782 676108

109 Upper and Lower 01782 676109Gastro Intestinal

115 Surgical Special 01782 672291Care Unit

117 Infectious Diseases 01782 672904

120 Urology 01782 552219 or 553723

121 Short Stay Unit 01782 552721or 553519

122 Female Diabetes 01782 553029and Endocrine 552168 or 553746

123 Male Diabetes 01782 552214and Endocrine or 553748

210 Acute medical unit 01782 674400

218 Acute medical unit 01782 675218

223 Cardiothoracic surgery 01782 676223or 675223

225 Elective Orthopaedics 01782 676225

226 Elective Orthopaedics 01782 676226

228 Neurosurgery 01782 676228

230 Gastroenterology 01782 676230

231 Neurology 01782 676231

232 Stroke 01782 676232

233 Respiratory 01782 676233

Critical Care 01782 675500


114

Children’s Centre

Children’s outpatients 01782 675100

Children’s emergency 01782 674445

215 Paediatric Intensive 01782 676215Care Unit

216 Paediatric medical 01782 675216

217 Paediatric surgical 01782 675217

X-ray and scanning

X-ray Appointments 01782 679290

CT reception 01782 675800

MRI reception 01782 675800

Ultrasound reception 01782 675800

X-ray reception 01782 675800

X-ray helpdesk 01782 679285

Other useful numbers

Gastroenterology/Endoscopy 01782 675700

Maxillofacial surgery 01782 674800

Nuclear medicine 01782 675912

Neurosurgery 01782 676501

Ophthalmology 01782 674100

Oral surgery 01782 674800

Orthodontics 01782 674822

Orthoptics 01782 674333

Pre-Assessment 01782 676542

Restorative dentistry 01782 674653

Trauma & Orthopaedic 01782 676543

Heart failure clinic 01782 672800

Dermatology Clinic 01782 676266

Emergency Eye Clinic 01782 674300

Fracture clinic 01782 676501

Heart and Lung Clinic 01782 675400

Central discharge lounge 01782 672800

Breast care department 01782 674077

Physiotherapy 01782 553809


115

Index

AA Block ................................................45Access..................................................10Ambulances..............................30-31, 53Anaesthetics, Theatres & HSDUconsultants .....................................86-89

BB Block.................................................46Bicycles.................................................29 Blood tests ...........................................95Board members..................................104 Buildings ..............................................33Buses .................................................. 32

CC Block ...............................................47Café................................................92-93 Cancer Centre......................................39Cardiac Surgery consultants.................89Cardiology consultants.........................68Cardiothoracic Medicine.................68-70Cars .................................................8, 26 Chapel .................................................99 Chaplaincy service for staff ................. 99Check-in .........................................56-57Child Development Centre...................50Child Heath consultants..................75-76Children’s Centre..................................40

Clinical Education Centre .....................51Consultant Directory ............................61Contemplation room ...........................99 Contents ................................................3Corporate hospitality and retail ..... 92-93

DDermatology consultants .....................85Diabetes consultants ............................73Drop-off and disabled parking .............28

EEar, Nose & Throat (ENT) consultants ...83Elderly Care consultants .......................72 Emergency Medicine consultants .........70Emergency Centre................................36 Endocrinology consultants ...................73Entrances........................................10-13

FFacilities Building (Sodexo) ...................52 Floor plans ......................................15-24

GGastroenterology consultants...............73General Surgery consultants ...........77-78Getting Around.......................................5Glossary of terms ....................................6Guy Hilton Research Centre................107

Staff Guide INDEX 115-117 8/10/12 10:44

116

HHealing environment............................60 Heamatology consultants ....................64Healthcare Careers & Skills Academy....98Histopathology consultants..................66

IImaging consultants........................62-63Immunology consultants......................67Infection Control................................106Internal signposting .............................14

KKeele University/CEC/UGMS...............109

LLifts ......................................................54 Lyme Building .................................42-43

MMain entrance......................................37Major Trauma Centre.........................108Maps ..........................................9, 15-24 Maternity Centre..................................38Message form the Chief Executive........ 4Microbiology consultants .....................67Mission/Strategy.................................102 Mosque................................................99 Motorcycles..........................................29 Moving around the hospital.................34

NNephrology consultants .......................74Neurology consultants .........................71Neurophysiology consultants................74Neuroradiology consultants ............62-63Neurosurgery consultants.....................79New buildings and symbols ...................7Nuclear Medicine consultants ..............63

OObstetrics & Gynaecologyconsultants...........................................90Oncology consultants ..........................65Ophthalmology consultants ............83-84Oral & Maxillofacial Surgery consultants .........................................84Orthodontics consultants .....................84Out-patients check-in .....................56-57

PPaediatric consultants...........................78Palliative Care consultants....................65PALS.....................................................96 Parking ..........................................26, 27Pathology consultants ....................66-67Pharmacy dispensary............................97Plastic Surgery consultants ...................85Privacy and dignity ...............................59 Proud to care .......................................58Public transport....................................32


117

RRadiology consultants .....................62-63Rehabilitation Medicine consultants.....80Respiratory Medicine consultants.........69Restaurant ......................................92-93 Retail and corporate hospitality ......92-93 Rheumatology consultants..............79-80

SServices ................................................91Shops..............................................92-93 Sitemap ..............................................8-9Signposting..........................................14 Skills Academy .....................................98Sodexo (Facilities) Building ...................52Speed limit ...........................................26 Supplies ...............................................48

TTelephone Directory ....................111-114 The healing environment .....................60The Trust ............................................101Toilet facilities for disabled people....... 35Traffic control .......................................26 Transport..............................................25Trains ...................................................32Trauma & Orthopaedic Surgeryconsultants .....................................81-82Trent Building.......................................41Trust Structure....................................105

UUHNS Charity.......................................94 Undergratuate Medical School.............44Urology consultants .............................78

VVascular consultants.............................78

WWebsite..............................................103Welcome................................................4West Building.......................................49Wheelchairs .........................................34

YYour Patients........................................55


Royal InfirmaryPrinces RoadStoke on TrentStaffordshireST4 7LN

City GeneralNewcastle RoadStoke on TrentStaffordshireST4 6QG

Central OutpatientsHartshill RoadStoke on TrentStaffordshireST4 7PA

University Hospital has three main sites:

Issue 1, October 2012

Main hospital telephone number: 01782 715444

Staff Guide 1+118 Cover +Print @ 90% 5/10/12 09:35 Page 2

uhns guide for health professionals

Documents

sitestaff guide section

symbolsstaff guide section

aroundstaff guide section

hospital car park

new hospital

car parkingspaces

relativesand staff

member of nhs staff