ugc net - social work
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FOR MORE DETAILS :Publisher : Niruta Publications
#244, 3rd Main, PoornachandraRoad, MPM Layout, Mallathahalli,Bangalore-560056.Ph: 080-23213710,Mob: 9980066890Email:[email protected],[email protected]
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1UGC NET / JRF / SET Social Work Paper II and III
Niruta Publications
UGC NET / JRF / SETSOCIAL WORK
(PAPER II and III)
Editors
Ramesha M.H.
Dr. D. Sreenivasa Reddy
Dr. Shashidhar Channappa
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2 UGC NET / JRF / SET Social Work Paper II and III
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UGC NET / JRF / SET
Social Work (Paper II and III)
Edited By: Ramesha M.H., Dr. D. Sreenivasa Reddy, Dr. Shashidhar Channappa
Published by: Niruta Publications, Bangalore.
ISBN : 978-81-923326-9-7
Copyright : Publisher
Pages : 496
First Impression : 1000 copies
First Edition : 2014
Paper : Maplitho 70 GSM
Price : Rs. 750-00
Cover Page : Shivakumar, Niratanka.
Publishers
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any means without the prior permission of the publisher or copy write owner. All data, views, opinions and
information published in this proceeding is sole responsibility of the authors. Neither the publisher nor mem-
bers of the editorial board are in any way responsible for them.
Printed at : Niruta Print Solutions
#244, 3rd Main, Poornachandra Road,
MPM Layout, Mallathahalli, Bangalore-560056.
Ph: 080-23212309, Mob: 9980066890
Email: [email protected], [email protected]
http://nirutapublications.blogspot.in/
:
Niruta Publications,
#244, 3rd Main, Poornachandra Road,
MPM Layout, Mallathahalli, Bangalore-560056.
Ph: 080-23212309, Mob: 9980066890
Email: [email protected],
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3UGC NET / JRF / SET Social Work Paper II and III
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Dedicated to
H.M. MarulasiddaiahA Pioneer of Social Work
Literature in Karnataka
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A Note to the Readers
It gives me immense pleasure to publish a book on UGC NET in Social work by Niruta Publications.
This book has taken a lot of time and effort which has been exclusively prepared for the aspirants of the
NET examination for social work. I believe this book not only helps UGC- NET aspirants but also social
work students. An attempt has been made to enable the reader to prepare well for the examination. It is
a collective and group effort of young and energetic professional social workers.
I received tremendous help from the co-editors Dr. D. Sreenivasa Reddy and Dr. Shashidhar Channappa
who have reviewed all the articles in this book and worked hard towards realising the final step of
publishing the book successfully. I also thank all the contributors who have spent their valuable time and
effort in bringing out this book.
I am deeply indebted to my parents, brother for their encouragement and support in my endeavour.
I invite criticism and suggestions for improving the book.
Ramesha M.H.
Publisher
Niruta Publications
/ A Note to the Readers
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Amrita Mukherjee Ms. Amrita Mukherjee is
presently working as an Assistant Professor
in the Department of Social Work, The
Oxford College of Arts, Bangalore. She
completed her B.A. (honors) in Sociology
from Lady Shri Ram College for Women,
Delhi University and Post Graduation in
Social Work from Acharya Institute of
Management and Sciences, affiliated to
Bangalore University with Rank 1 in
Bangalore University in 2011. She has
qualified NET/JRF in December 2011. She
worked as a project coordinator for
Nirantara Social Welfare Society for Sarva
Shikshana Abhiyana project and National
Child Labor project. She has a couple of
publications in National and International
journals and paper presentations at National
level Conferences.
Ananda N.LCompleted his Post Graduation in
Social Work from Bangalore University and
pursued M.Phil degree from Sri Krishna
Devaraya University, Anantapura, Andhra
Pradesh. He cleared Junior Research Fel
lowship in 2012. He is an author of the book,
Neladodala Chiguru-Life and Thoughts of
Nadoja L. Narayana Reddy, a renowned
Organic Farmer from Karnataka; he is also
a co-author of the book, Samaja Karyada
Kanasugara- A Biography of Prof. H MMaralasiddiah, well known Social scientist
from Bangalore. He has written extensively
in Kannada on a wide variety of Social Is
sues with a view to find social awareness
among the masses. He is a Founder Direc
tor of the NGO, Samrudhi Seva Samste
working for empowering rural communities
in Bangalore Rural Dist. He has 7 years of
teaching experience in various institutions.
Since 2009, he is working as a Assistant Pro
fessor in Department of Social Work, CMR
Institute of Management Studies (Autono
mous), Bangalore.
Gangadhara Reddy N, M.S.W, M.Phil, born in
Chalakayalaparthy, Chickaballapur district
of Karnataka. He has completed his Under
Graduation in Arts (BA) in 2005 from
Government First Grade College,
Chickaballapur, Post Graduation in Social
Work (MSW) in 2007 and M.Phil in 2010
from Bangalore and Pondicherry
Universities respectively.
He is actively involving with various
organisations and networks working for
Human and Child Rights. He held different
positions in various organisations as
Programme Co-ordinator for Child Labour
Project at Community Development
Foundation, Bangalore, Program Assistant
at Child Rights Trust, Bangalore, Research
Consultant at HLPPT, Bangalore, Resource
Person and Consultant at CACL-K,
Belgaum, Programme coordinator for RTE
programme at SICHREM, Bangalore and
also headed Social Audit Exercise on RTE
at SICHREM supported by National
Commission for Protection of Child Rights.
Currently he is working as Full Time Guest
Faculty in Dept of Social Work,
Jnanabharathi Campus, Bangalore
University, Bangalore.
He is author of bilingual Hand Book
(Kannada and English, Telugu and English)
on Right of Children to Free and
Compulsory Education Act 2009 and
Shikshana Makkala Hakku in Kannada
published by SICHREM. He is founder
member of RTE Taskforce which existed in
Our Authors
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2012 to help people to clarify their doubts
about RTE. As a resource person, he has
conducted state level training of trainers
and regional level workshops on RTE,
Human Rights, Child Rights, Child Labour
and Child Marriage. He has also contributed
some articles on child marriage and child
labour to CACL-Ks newsletter Update. His
areas of interest are Human and Child
Rights, RTE, Research and Development.
Lakshman G Sagar, Dr. Lakshmana G, is an
Assistant Professor, in the Department of
Social Work, Central University of
Karnataka, Gulbarga. He has graduated his
B.A with 32ndRank in the University and Post
Graduation in Social Work (MSW) from
Bangalore University. He obtained his
M.Phil and Ph.D from National Institute of
Mental Health and Neuro-Sciences
(NIMHANS), Bangalore. He also obtained
PGDHRM from Bangalore University. He
has many publications in national and
international journals including Indian
Journal of Social Work and has presentedmany papers at National and International
Conferences. He has UGC major research
project to his credit. He has also worked
as co-investigator in two research projects
and involved in many workshops as
organizing committee member and
organized many workshops. He has
delivered many Guest Lectures and was a
resource person on various issues in different
places including few companies as well.
He has won Gold Medal for the best paper
presentation at a National Conference. His
research and teaching interests are
Psychosocial Intervention with Families and
Children, Community Care and Mental
Health, Rural development, Corporate
Social Responsibility, HIV/AIDS and
working with vulnerable population.
Laxman Toli Laxman Toli is a Post Graduate from
Karnatak University, Post Graduate Center
Bijapur.
He is presently a Research Scholar in the
Department of studies and Research Socialwork, Vijayanagara Sri Krishnadevaraya
university P G Centre Nandihalli, Sandur,
Bellary. Previously, he has worked as
Project Fellow under the UGC Major
Research Project, at Karnatak University,
Post Graduate Center Bijapur. He has also
worked as a Lecturer in SSAC College,
chadac han, Bijapur. He has presented
Several Papers in the National Seminars
and has more than 3 publications to his
Credit.
Nagaraj Naik M, M.S.W, M.Phil, is Currently
working as Guest Faculty in Dept of Social
Work, Jnanabharathi Campus, Bangalore
University, Bangalore. He completed his
Post Graduation in Master of Social Work
in 2004 from Bangalore University and
M.Phil, from National Institute of Mental
Health and Neurosciences (NIMHANS) in
the year of 2008.
He has worked in Industries and also
published several articles in the national
and international Journals.
His area of interest is Human Resource
Management, Mental Health, School
Mental Health, and Life skills education.
Shanivaram Reddy K, M.S.W, M.Phil, Ph.D, is
Currently working as Guest Faculty in Dept
of Social Work, Jnanabharathi Campus,
Bangalore University, Bangalore. He
completed his Post Graduation in Master
of Social Work in 2005 from Bangalore
University. M.Phil, and Ph.D from National
Institute of Mental Health and
Neurosciences (NIMHANS) in the year of
2008 to 2012.
He has developed two standardized tools
for Indian Population called Schedule of
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Factors Inluenceing Adherance (SOFIA) and
Schedule of Factors Influencing to Access
(SOFIAc) to psychiatric care persons with
Schizophrenia. He has also published
several original articles in the national and
international Journals.
His area of interest is Community Mental
Health, School Mental Health, Women
Mental Health and Life skills education.
Shashidhar Channappa Dr. Shashidhar C, is
presently heading the Department of Social
Work, The Oxford College of Arts,
Bangalore. He completed his Bachelors
Degree in Arts from National College,
Jayanagar and Post Graduation in Social
Work from Lorven Educational Centre
affiliated to Bangalore University. He
recently was awarded with a PhD from
Bangalore University. He has many
publications to his credit in various
National and International level Journals
and he has presented academic papers in
numerous International and National
Conferences. He has more than 10 years ofexperience in the field of teaching, training
and development. His research and
teaching interest include studies of the
Informal Sector, HIV/AIDS, Womens
Hygiene and CSR to name a few. He has
worked as a trainer for BESCOM
(Parivarthana Dhare Module) where he
trained around 2000 people in various
districts of Karnataka like Bangalore and
Tumkur. He was also a resource person
who conducted a 2 day workshop on Field
Work Supervision: A key factor for
Strengthening Field Work Program funded
by Asia Foundation which was organized
at Talawa, Anuradapura, Sri Lanka.
D. Sreenivasa Reddy did his MSW from
Aacharya Nagarjuna University, Guntur, AP,
M.Phil from Delhi School of Social Work,
University of Delhi. He obtained his PhD
from Sri Krishnadevaraya University,
Anantapur, AP and MBA from Sikkim
Manipal University, Gangtok. As a research
officer he served for three years at LBS
National Academy of Administration,
Mussoorie. Later, he started his teaching
career as Principal-cum-Lecturer in Social
Work at CVLNR Degree & PG College,
Anantapur, A.P. Then, he worked as a guest
faculty in the Department of Studies in
Social Work, VSK University, Nandihalli
PG Centre, Sandur, Bellary, Karnataka.
Currently he is working as a faculty in the
Department of Social Work, Sri
Krishnadevaraya University, Anantapur, AP.
He has twelve years of experience in
teaching and research. He is an active life
member in Indian Society of Professional
Social Work (ISPSW). He has written many
research papers and articles, presented in
various national and international seminars
& conferences and some of them were
published in national journals and books. Hehas organised many training modules,
seminars, conferences, consultations in the
field of rural development and social work.
He has authored two books on social work
namely A Handbook of Social Work and
Readings in Social Work Practice.
Suma K G , Smt. Suma K G is a Post Graduate
in Social work from Bangalore University,
Bangalore. She is Presently working as an
Assistant Professor, Department of studies
and Research in Social work, Vijayanagara
Sri Krishnadevaraya university, P G Centre
Nandihalli, Sandur, Bellary. She started her
social work career as an ICTC Counselor
in Victoria hospital, Bangalore.She also
worked as a Lecturer in the Department of
studies in Social Work, Rani Channamma
University, Post Graduate Centre ,Bijapur.
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She has presented several papers in the
National seminars, organized workshops.
She is a Life Member of Many professional
Social Work Associations and has more
than 6 publications to her Credit.Venkatesh Murthy S, M.S.W., M.Phil (Ph.D)
Working as a Head of the Department,
Department of Social Work, CMR Institute
of Management Studies (Autonomous),
Bangalore. He has got a total of 15 years
of experience in the field of social work (9
years teaching and 6 years of practicein
the field of HRM and Development sector).
He has published 15 articles in edited
volumes, journals, proceedings etc. and
presented about 15 papers at the National
and International conferences. He is
associated with several professional
bodie s/ associa tions na mely As sociate
Secretary for KAPSW and Life member for
ISPSW, NIPM, KCRO etc. He is also amember, Board of Examinations for the
Department of Social Work,Christ
University and St.Joseph College,
Bangalore. He has been actively involved
in various Consultation services in Policy
Formulation, Planning and organizing the
programmes on many social aspects and
in the various activities of Niratanka
organisation and Social Work Foot Prints
(Monthly and Quarterly Journal).
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Contents
A Note to the Readers - 4Our Authors - 5
Syllabus - 10
Part - 1Unit I
History and Philosophy of Social Work in India and Western Countries
- Gangadhar N., Nagaraj Naik - 13
Unit II
Community and Society - Venkatesh Murthy S. - 47
Unit - III
Psychology - Amrita Mukherjee - 137
Unit IV
Social Case Work - Shashidhar Channappa - 165
Unit V
Social Group Work - D. Sreenivasa Reddy - 193
Unit VI
Community Organization & Social Action - Ananda N.L. - 221
Unit VII
Social Work Research - D. Sreenivasa Reddy - 259
Unit VIII
Social Policy in India - Lakshman G Sagar - 299
Unit IX
Social Justice - Suma KG, Laxman Toli - 367
Unit X
Social Development - Shanivaram Reddy K. - 435
Part - 2Solved Question Papers - 449
Contents /
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Unit-I
Evolution of Social work Profession-Impact of
Social Reform Movements; Factors that influenced
the emergence of method approach in Social Work
Practice; Social Work profession and Human
Rights.
Philosophy and Principles of Social Work and
their application.System Approach to social Work practice; Role
of Social Work in the Remedial, Preventive and De-
velopmental Models.
Definition, Relevance and Scope of Integrated
Approach to Social Work Practice, Skills and Tech-
niques.
Social Work Education- Content, Traning, Super-
vision, Problems and Challenges.
Unit-II
Meaning and Characteristics of Society, Com-
munity, Social Group and Social Institution; Social
Structure and Social Stratification; Theories of So-
cial Change and Social Disorganisation.
Tribal, Rural and Urban Communities, weaker
and Vulnerable Sections and Minoriy Groups.
Population, Poverty,Unemployment, Underdevel-
opments; Problems of Developing Economies and
Consequences of New Economic Policy.
Concept of Welfare State, Indian Constitution-
Features, Problems, Fundamental Rights and Direc-tive Principles and Planning in India- Five - Year
Plans.
Concept and Causative Factors of Indian Social
Problems-Analysis.
Intervention in Social Problems - Government
and Voluntary Efforts at Micro and Macro levels.
Role of the Social Workers in identifying social
problams and development of appropriate strate-
gies.
Unit- III
Human Behaviour, Human Needs, Human Moti-
vation and Problems of Humam Beheviour and Cop-
ing Mechanisms.
Human Growth and Development in the Lifespan
of Individual.
Learning, Socialisation and theories of person-
ality
Unit-IV
Case work - Concept, Objectives and Principles.
Social Case Work Process- Intake, Study, So-
cial Diagnosis Treatment, Termination and Evalua-
tion.
Approaches in Case Work - Psycho - analytical,
Psycho- Social, Problem Solving, Behaviour Modi-
fication, Crisis Intervention, Eclectic Approach.
Techniques and skills in Social Case Work.Interviews, Home visit, Resource Mobilisation,
Referral, Environmental Modification, Case Work
Relationship, Communication, Types of Record-
ings in Case Work.
Role of Social Case Worker in Various Settings.
Unit-V
Concept of Group Work- Assumptions, Defini-
tion and Goals of Group Work.
Principles, Skills and Values of Social GroupWork.
Stages of Group Development and Use of
Programmes for Group Development : Orientation
Stage, Working Stage, Termination Stage,
Programme Planning, Implementation and Evalua-
tion.
Study of Group Process - Group Dynamics,
Members behaviour, Leadership and Role of the
Worker in Various Settings.
Syllabus
PAPER- II & PAPER-III (A)(Core Group)
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Approaches and Models in Group Work Prac-
tice - Therapeutic/Social Treatment. Development
Group and Task - oriented Group.
Unit-VIConcept, Principles and Objectives CommunityOrganisation.
Approaches in Community Organisation - Mod-
els, Strategies and Role of Social Worker in each
of the Approaches.
Community Development and Community
Organisation.
Social Action in Community Organisation - Con-
cept, Purpose and Techniques.
Community Organisation as a Para-political Pro-
cess-Networking, Conscientisation, Planning andOrganising, Role and Strategies of Social
Movemens - Types and Role of NGOs.
Unit-VIIDefinition, Nature, Scope and purposes of So-
cial Work Research.
Research Designs, Types and Methods.
Steps in Social Work Research- Problem Formu-
lation Operationalisation of Variables, Sampling,
Tools and Techniques of Data Collection, DataAnalysis and Report Writing.
Role and Responsibilities of the Researcher.
Statistics - Its use and limitation in Social Work
Research (measures of central tendency, chisquare
test, t-test, correlation).
Unit-VIIISocial Policy - Concept and Scope, Distinction
between Social and Economic Policies, Place of
Ideology and Values.
Evolution of Social Policy in India; Review ofMajor Policies and Programmes, viz., Education,
Health, Shelter, Environment, Social Security, Em-
ployment, Family, Child, Women and Youth Wel-
fare, Welfare of the Weaker Sections, Elderly and
Disabled.
Characteristics of Social Welfare Organisations
- Size, Nature, Design, Legal Status, Rules and Pro-
cedure and Overall Policy.
Management of Social Welfare Organisations -
(Government and voluntary) - Home relation, Fi-
nancial relation and Physical relation.
Programme and Project Management - Identify-
ing Overall and Specific Needs, Project Formula-
tions, Monitoring and Evaluation, Recording and Ac-
countability
Unit- IXConcept of Social Justice - Its relationship with
Social Legislation; Civil Rights; Human Rights; and
Issues of Social Justice.
Legislations pertaining to women and Children.
Legislation pertaining to Social Defence, Social
Security nd Social Assistance.
Legislations pertaining to people with Disabil-
ity, the Underprivileged and Health related Legis-lations.
Role of Social Worker in promoting Social Leg-
islation and Social Justice.
Unit-XSocial Development - Meaning, Concept and
Indicators.
Approaches and Strategies - Growth and Equity,
Minimum Needs, Quality of Life.
Global efforts for Human Development, Concept
of Sustainable Development.Social Work and Social Development.
Problems of Social Development in India.
PAPER-III (B)
(Elective/Optional)
Elective-ILabour Welfare and Human Resource Manage-
ment - Concept, Principles and Approaches.
Problems concerning Industrial Labour in India -
Absenteeism, Migratory Character, Indebtednessand Exploitation.
Concept of Collective Bargaining, Workers Par-
ticipation in Managament, and HRD Subsystems.
Legislations - Factories Act, 1948 and other Leg-
islations relating to Trade Union, Industrial Disputes,
Employees State Insurance, Wages, Gratuity, P.F.,
Bonus, Plantation, Mines and Others.
Role of Welfare Officer - Use of Social Work
Knowledge and Skills.
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Elective- IIEvolution of Social Work Practice in the field of
Medical and Psychiatric Social Work in India,
Emerging Trends and Scope.
Health/ Mental Health Care System-Policies,Programmes, Analysis of existing Health Policies,
Major Health Concerns of Disadvantaged Groups.
Social and Psychological Factors and Physical
and Mental Disorders.
Role of Social Work in Health Care Delivery
System and in Institutions for the Disabled.
Social Work Practice in Hospitals, Specialized
Medical and Mental Health Institutions Child Guid-
ance Clinics, Stress and Crisis Intervention Centres.
Elective-IIIConcept, Goals, Process and Models of Com-
munity Development.
Needs and Problems Related to Urban, Rural and
Tribal Development.
Institution of Panchayati Raj - Philosophy, Role
and Functions.
Government Programmes and Service For the
Development of Tribals, Schedule Castes, Women
and Children in Urban, Rural and Tribal Areas.
Role of NGOs in Urban, Rural, Tribal Develop-ment.
Elective-IVChanges in Demographical and Social Situa-
tions of Families, Women, Youth, Aged and Chil-
dren in India.
Problems of Families Women, Yonth, Aged andChildren in India.
Social Legislation for Families, Women and
Children.
Policies, Programmes and Services for
Families,Women, Youth, and Children - Govern-
ment, NGO, National and International levels.
Social Work Intervention with Families, Children,
Women, Elderly and People with Special Needs.
Elective- V
Concepts of Crime and Deviance- Theories ofCausation.
Objectives, Forms and Justification of Punish-
ment: Limitations of Punishment.
Correctional Services- Nature and Evolution,
Adult and Juvenile Correctional Programmes, Insti-
tutional and Community Based Treatment, Legal
Provisions, Intervention Programmes for Victims of
Violence, Neglect and Abuse.
Juvenile Delinquency - Nature and Causes, Ju-
venile Justice Law and Organisation.Role of Social Worker in Correctionel Settings.
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UNIT - I
History and Philosophy of
Social Work in India
and
Western CountriesGangadhar. N.
Nagaraj Naik
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In India, the term social work is generally used
to include almost any activity which intended to
help, restore, or promote some aspects of the
physical, economic and social well-being of
individuals and groups (Nagpaul, 1988). It is not at
all a new thing and it has been done as it still is.
Social work in India has been practiced as an actof friendship and in the ordinary course of duty by
the priest, the teacher, the doctor and the lawyer.
Historical analysis of the development of social
work in India on the basis of striking characteristic
feature of particular period is presented under
different following heads.
Social Work in Ancient IndiaThe roots of social work found in the ancient
India. During this period, social work was practiced
as a social service activity in the form of Charity.The reference of charity is found in the Rigveda
which encourages charity by saying May the one
who gives shine Most. The Vedic term Dana
(Charity), which reflects the social philosophy of
those days to help the needy people of the society.
Dana and Dharma are the terms often used during
Vedic period which means not only distribute wealth
to needy people but also scattering bounty all
around in the form of planting trees, building
highways, excavating wells and tanks, and providing
places of shelter and treatment, of which allpersons and even animals might avail themselves.
The prevalence of the system Yajna, Havana
and Dana clearly states that it was a society in
which all the members used to participate in the
productive enterprise and fruits of their collective
labour used to be distributed among them. Yajna
was the most popular ritual known in Vedic days
performed for the sustenance of its life and
reproduction. It was a collective from a labour
without any division. Each and every person tried
his bit towards the Yagna. Their intention was
common welfare of all and there were no personal
desires to be fulfilled. Havana was the distribution
of the daily proceeds of collective labour among
the individual members who used to consume them.
Dana was the distribution of goods acquired in war
among the people in the community at festive time.
It is a helping process through dana seems to have
found due recognition that period when Rigveda
declares that The riches of the one gives do not
diminish ... The solitary eater is also a solitary
sinner.
In the Bhagwad Gita, Dana, i.e., charity is
described in terms of material aid, knowledge and
protection against fear, i.e., Abhayadan.
Aparigraha and Loksangrah, the terms used in
Gitas principle which mean that materials and
money should not be collected for self and that oneshould work for the welfare of community
respectively. Gita advises that when any profit
accrued as result of the total dedicated efforts of
the many, is misappropriated by man, than he is a
thief. No single member has a right for a larger
share. The community was sure to succeed in
progress and welfare when it has learned to live
and strive as one entity. The privileged class moral
duty to serve the poor, such persons who served
the society with all their ability are freed from all
sins, but those who cook for themselves or producefor their own gains are eating sin. In Mahabharata
we find that when Bhishma talked to Yudhishtira,
he described that essence of religion, non-violance,
truth, the conquest of anger and charity.
Upanishads like Brihadaranyaka, Chhandogya
and Taittiriya prescribed that every household must
practised charity.Upanishads concept of Ishats and
Apurtas become socially accepted. Ishats were
individual goods performed by philanthropic and
economically well-off persons and Apurtas were
UNIT - IHistory and Philosophy of Social Work in
India and Western Countries
Gangadhar. N.
Nagaraj Naik
HPSW in India and Western Countries /
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social goods in the form of wells, rest-houses etc.,
performed by the people for the general welfare
of the public. The concept of individual charity as
an instrument of repayment of various types of
Rinas (debts) also became widely accepted during
this period. The habbit of giving alms was common
and no householder turned away a beggar empty
handed as to do so was considered a s sin.
According to Manusutra, it was his duty to feed his
guests first, then his servants and later he and his
wife might eat last at all.
Hindu scriptures say that the man who helps other
or gives charity does not show the sense of
superiority. According to Aswalayana Griha, one
must daily perform Pancha Yagnas they are service
to God, ancestors, animals, ones ownself and ones
fellowmen. The Chhandogya Upanishad says that
life is succession of Yagnas or service for others.
Charity is not merely a social duty but it is like
prayer. One does it for its own sake, because one
feels it is a privilege because one is serving the
Lord through it. The Taittiriya Upanishad declares
that it is better not help at all rather than help without
showing due respect to the recipient of charity.
According to Shastri, in early Vedic period, the
communitarian republics (society) which functioned
like an extended family, everybodys needs were
catered by everybody. There was a life of complete
mutuality and reciprocal assistance whether the
needs were basic or special, generic or arising out
of vulnerable situations like disease and external
danger. In knowledge and skills of people differed
only in quantity and everybody did for others in need
what others did for him in similar circumstances.
The whole business of helping people in need was
everybodys business mainly handled in a collective
way. Thus everybody was client and agent either
on different occasions or for different purposes.
With the development of agrarian society with
private group ownership of land, the concept of
charity came in to existence. Earlier when there
was common ownership of property by the tribe,
dana was a protection as of right, against starvation,
for the sick, the aged, and the weak, who had the
first claim on social property. But during late and
after Vedic period the private property and class
rule came into existence. Dana was converted from
an instrument from an instrument of social insurance
to a privilege of the ruling of the ruling class and
became now a voluntary virtue and charity of the
kings and Kshatriyas.
By the later vadic period, dana became
institutionalised and acquired the characteristics of
charity with religious ideology. Dana was given to
acquire punya (merit). It was no longer given
merely in celebration of an event or a heroic
personality or in connection with a ceremony.
During the period of Smritis, psychological help
in the form of Tatwa Jnana and Atma Jnana, in
addition to material assistance was also made
available to the people in order to improve their
social functioning. Buddhists and Jains also
continued the tradition of helping people. Both
Jainism and Buddhism promoted equality and non-
violence. These are institutionalised religions in
terms of Sangha. Sanghas were the centres of
shelters and learning and were responsible for the
spread of literacy. Lord Buddha also talked of
welfare of the masses (Bahujana Hitaya.., Bahujana
Sukhaya).
The evolution of Buddhism during the Magadha
empires changed the characteristics of Indian
Society. It was changed from tribal agricultural
settlement to a class-based agrarian economy.
Buddhism also accepted the karma theory which
served the purpose of explaining the origin of social
inequality. Buddhism laid a great emphasis on
punya and dana. Charity was seen not only as a
means of alleviating the sufferings of the materially
poor but also as the giving gifts. Kings like
Chandragupta Maurya, Ashoka, Kanishka and
Harshawardhana influenced by the Buddhism who
initiated the welfare activities for the needy people.
Buddhism is the only Indian religion which crossed
over the frontiers into Asia and then became a world
religion.
Guilds were important corporate organisations
which performed a variety of economic and
welfare functions in ancient India. Guilds played
important role during Buddhist period. Apart from
economic and political functions, these guilds were
providing social security to the oppressed class of
the society. Some part of the funds was utilised for
the relief of deserving persons such as the distressed,
the blind, the idiotic, the infirm, the orphans and
helpless women.
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Multiple Choice Questions
1. The Social Security Measures, first of all was
adopted in Ancient India by
A) Kautilya
B) Shuklacharya
C) King Ashoka
D) Harshavardhana
2. Who had appointed Goops to keep records of
castes, births, marriages and looked after people
to institutionalise the help process?
A) Ashoka
B) Kautilya
C) Samudra Gupta
D) Harshavardhan
3. Who was the first Muslim king made a blood
attempt to prohibit the Sati system in India?
A) Ghias-ud-din Tugalak
B) Akbar
C) Humayun
D) Alla-udd-din-Kilji
4. Who was the great Muslim ruler brought many
reforms in Indian society along with abolished
slavery in 1583?
A) Ghias-ud-din Tugalak
B) Akbar
C) Humayun
D) Alla-udd-din-Kilji
5. Regulation XVII of 1829 of Lord Bentinck was
enacted to
A) Ban Sati
B) Ban Child Marriage
C) Encourage Widow RemarriageD) None of the Above
6. The objective of social reform is
A) To help a minority group
B) To assist the marginalised group
C) To bring about social change
D) None of the above
7. Charter Act was passed in the year
A) 1973 B) 1983
C) 1963 D) 1986
8. Who started the Atmiya Samaj in 1815 which
later grew in to Bramho Samaj?
A) Rajaram Mohan Roy
B) Keshub Chander Sen
C) Dwarakanath Tagore
D) Devendranatha Tagur
9. Which Institution was founded by Justice M.G
Ranade?
A) Arya Samaj
B) Sathya Shodhaka Samaj
C) Prarthana SamajD) Atmiya Samaj
10.The Servants of India founded in the year
A) 1928 B) 1905
C) 1908 D) 1900
11.Who formed Widow Remarriage Association
in 1861 which was aimed at promotion of widow
remarriage?
A) Rajaram Mohan Roy
B) Annie Besent
C) Justice Ranade
D) Rabindranatha Tagur
12.Who founded Anglo-Mohammedan College at
Aligarh in 1875?
A) Sir Syed Ahmed Khan
B) Mohamud Gavan
C) Shastri Jambhekar
D) Sasipada Banerjee
13.Who made efforts to culminate in 1929 into
enactment of the Sarda Act fixing the minimum
age of marriage at 14 years for girls and 18 years
for boys?
A) Rajaram Mohan Roy
B) Annie Besent
C) Justice Ranade
D) Har Bilas Sharda
14.Who was the founder of The Central Hindu
College at Benaras?
A) D.K Karve
B) Annie Besent
C) Justice Ranade
D) V. R Shinde
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15.Which among the following organisation founded
in 1881 at Madras by Madame Blavastsku and
Colonel Olcott?
A) Widow Remarriage Association
B) Indian National Social Congress
C) Prarthana Samaj
D) Theosophical Society
16.When was Literary and Scientific Society
founded?
A) 1830 B) 1849
C) 1888 D) 1850
17.Which among the following Institute founded
under the leadership of Bala Gangadhar Shastri
Jambekar at Bombay in 1830?
A) Elphistone Institute
B) Literary and Scientific SocietyC) Servants of India
D) The Central Hindu College
18.Who was the first Indian Woman editor edited
a women journal, Bharati?
A) Sarala Devi Chaudhurani
B) Savitri-Bhai-Pule
C) Annie Besant
D) Swarnakumari Devi
19.Which among the following institutions founded
by Swarnakumari Devi in 1882 at Culcutta?
A)Ladies SocietyB) The Bharat Stree Mahila Mandal
C) Bharat Stree Mandal
D) Widow Remarriage Association
20.When was the first Womens Indian Association
established in Madras?
A) 1915 B) 1916
C) 1917 D) 1918
21.Who founded The Servants of India?
A) Rajaram Mohan Roy
B) Mahatma Gandhi
C) Gopala Krishna Gokale
D) Debendranatha Tagur
22.When was the first professional school of social
work, Sir Dorabji Tata Graduate School of
Social work was set up in Bombay?
A) 1930 B) 1936
C) 1934 D) 1936
23.Who founded Arya Samaj in 1875?
A) Rajaram Mohan Roy
B) Annie Besent
C) Swami Dayanada Saraswathi
D) Rabindranatha Tagur
24.Justice Ranade formed Widow Remarriage
Association in the year
A) 1960 B) 1900
C) 1861 D) 1876
25.Who started the first exclusive schools for girls
in Poona?
A) Rajaram Mohan Roy
B) Annie Besent
C) Savitri-bhai-Pule
D) Sarojini Naidu
26. The Hindu Widow Remarriage Act was passed
in the year
A) 1966 B) 1856
C) 1851 D) 187627.Match the following persons with the
organizations they associated:
List I List II
I) JyotibhaPhule 1) Bharatiya Adimajati
Sevak Sangh
II) Thakarbappa 2) Servants of India
Society
III)Gopal Krishna 3) Harijan Sevak Sangh
Gokhale
IV) M.K. Gandhi 4) Satya Sodhak Samaj
Codes : (I) (II) (III) (IV)
A) (1) (2) (3) (4)
B) (4) (1) (2) (3)
C) (2) (4) (3) (1)
D) (1) (3) (4) (2)
28.Match items in List I with List II by choosing
the correct code given below:
List I List II
(Movement) (Propounder)
a) Arya Samaj i) Jotirao Phule
b) Brahma Samaj ii) Swami Da ya na nd
Saraswati
c ) Satya Sodhak iii) Mrs. Annie Besant
Samaj
d) Theosophical iv) Raja Ram Mohan
society Roy
Codes :
(a) (b) (c ) (d)
A) (iii) (iv) (ii) (i)
B) (ii) (iv) (i) (iii)
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C) (iv) (iii) (ii) (i)
D) (i) (ii) (iv) (iii)
29.Match the following:
List I List II
a ) Anna Hazare (i) Narmada BachawAndolan
b) Baba Amte (ii)Ralegansiddhi
c ) Medha Patkar (iii)CHIPKO
d) Chandi Prasad Bhatt (iv)Anandwaan
Codes :
(a) (b) (c) (d)
A) (i) (ii) (iv) (iii)
B) (i) (ii) (iii) (iv)
C) (ii) (i) (iv) (iii)
D) (ii) (iv) (i) (iii)
30.UGC published a Report model curriculum for
social work education in the year
A) 1980 B) 2001
C) 1999 D) 1991
31.The Book History, Philosophy and Fields of
Social Work in India is written by
A) M.S. Gore B) S.K. Khinduka
C) A.R. Wadia D) R.R. Singh
32.In which among the following states in India,
Community Development Programme was first
initiated in 1952?
A) Tamil Nadu
B) Punjab and Haryana
C) Uttar Pradesh
D) Rajasthan
33.Match the following legislations with the year
of enactment:
List I List II
I) The Child Marriage 1) 1929
Restraint Act
II) The Juvenile Justice Act 2) 1904III)The Factories Act 3) 1986
IV)The Cooperative 4) 1948
Societies Act
Codes :
(I) (II) (III) (IV)
A) (4) (3) (2) (1)
B) (3) (2) (1) (4)
C) (1) (3) (4) (2)
D) (3) (4) (1) (2)
34.The Indian Journal of Social Work was started
in the year
A) 1938 B) 1940
C) 1948 D) 1952
35.Who was the first director of Tata Institute of
Social Sciences (TISS)?
A) Dr. J.M. Kumarappa
B) Sugata Dasgupta
C) Sir Clifford Manshardt
D) Mary Richmond
36.The First Review Committee of Social Work
Education in India was set up by UGC in the
year
A) 1965 B) 1972
C) 1978 D) 1981
37.Match the following organizations given in List
I wi th the profess iona l Jour na ls they are
publishing given in List II.
List I List II
I) NIRD 1) Perspectives in Social
Work
II) TISS 2) Contemporary Social
Work
III)University 3) Indian Journal of Social
of Lucknow Work
IV)Nirmala (4) Journa l of Rural
Niketan Development
(Mumbai)
Codes:
(I) (II) (III) (IV)
A) (2) (3) (1) (4)
B) (4) (3) (2) (1)
C) (1) (2) (4) (3)
D) (3) (1) (4) (2)
38.National Organisation of Women known as
National Council of Woman came to be
established in the year
A) 1922 B) 1925
C) 1917 D) 1920
39.UGC Second Review Committee of Social
Work Education in India was set up in the year
A) 1964 B) 1972
C) 1980 D) 1981
40.UGC sponsored Report of the Curriculum
Development Centre in Social Work Education
was published in
A) 1980 B) 1987
C) 1990 D) 1995
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UNIT-II
Community and SocietyVenkatesh Murthy S.
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Indian Social StructureSocial Structure is a basic concept in the society.
Since long several efforts have been made to define
social structure, still there is no unanimity of opinion
on its definition; Herbert Spencer was the first thinker
to throw light on the structure of society.
According to MacIver and Page, The various
modes of grouping together comprise the complex
pattern of the social structure. In the analysis ofthe social structure the role of diverse attitudes and
interests of social beings is revealed. MacIver and
Page have also regarded that social structure is
abstract which is composed of several groups like
family, church, class, caste, state, community etc.
After going through the various views on social
structure, we may conclude as under:
a. Social structure is an abstract and intangible
phenomenon.
b. Individuals are the units of association and
institutions who are in turn the units of socialstructure.
c . These institutions and associations are inter-
related in a particular arrangement and thus create
the pattern of social structure.
d. Social Structure is a living structure which
is created, maintained for a time and changes.
SocietyThe term Society is derived from Latin word
Socious which means companionship
Companionship means sociability.
DefinitionsGeorge Simmel pointed out that the society is
the element of sociability which defines the true
essence of society. It indicates that man always
lives in the company of other people.
Society is the complex or organized
associations and institutions with the community
D.M. Cole
Society is the Web of social relationship
MacIver
According to Auguste Comte, all societies
whatsoever they are from contain both force for
stability, which he called social relationship
Maclver.
According to Auguste Comte, all societies
whatever they contain both force for stability, which
he called social statics and forces for change
called as social dynamics.
Many other sociologists define society as a
population living in the same geographical area
that share a culture and a common identity and
whose members are subject to the same political
context.
Characteristics of Society
Society consists of people
Mutual interaction and mutual awareness Society depends on likeness
Society rests differences too
Cooperation and division of labour
Social control by informal and formal means
Society is dynamic
Unique culture
Gregarious nature of man
Community
Community refers to a group of individuals livingin a geographical area. They aware the same
physical environment and the basic conditions of
common living.
Examples are neighborhood, village, tribal etc.,
Definitions
Community is a social group with some degree
of we feeling and living in a common area
Bogardus.
UNIT-IICommunity and Society
Venkatesh Murthy S.
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Community is the smallest territorial group that
can embrace all aspects of social ill
Kingsley Davis.
Community is an area of social living marked
by some degree of soc ial coherence
R.M.Maclver.
Community is a group or collection of groups
that inhibits a locality
- Nimkoff&Ogburn
Community is any circle of people who live
together and belong together in such a was that they
do not share this or their particular interest only but
a whole set of interest
Manheim.
Elements of Community Group of people
Locality
Community sentiment
Permanency or stability
Naturality
Likeness
Wider ends
A particular name
No legal status
Regulation of relation
Size of the Community
Characteristics of Community Community refers to an aggregate of
individual
It is associated with a locality
The members of community have strong
community sentiments or a sense of
belongingness or we fee ling
Community as a group of people is created
spontaneously over a long period of time
Therefore, it has more permanence or
endurance than those groups which are
created with a purpose
Community serves wider ends
A community is usually associated with
specific name.
Types of CommunitiesF.Tennies Greman Sociologist used two terms
such as Gemeinschaft which means community
and Geselleschaft means association to refer
different types of human groupings found in human
societies. There are many types of communities,
out of those four clearly identified communities are:
a. Village or rural
b. City or urban
c. Nation
d. World
Difference between Society and Community
Community Organization: In order to study
community organization, we have to understand the
concept of community. The term community is
used in different contexts: a religious community,
business community or caste based community etc.,
but in the context of social work, a community is
defined as a group of people lining in a common
geographical area, sharing common interests andhaving a sense of belonging.
Community Welfare Services : The terms
community development and community
organization are relatively new in India. With the
launching of the rural development projects as part
of the five year plans, the term community
development came to be used with reference to
these projects, but community development now
refers to welfare and development work in any
Community
i. Community consists
individuals who are
living in a particular
geographical area
and some degree of
we feeling
ii. Geographical area is
very essential
iii.Community is
concrete
iv.Community is
smaller than a
society
v. Likeness is very muchessential than a
difference
Society
i. Society is a web of
social relationships.
There are a lot of
associations and
institutions.
ii. Definite geogra-
phical area is not
essential
iii.Society is abstract
iv. Society is wider
v. the l ikeness and
difference is
important
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Multiple Choice Questions
Community And Society
Society1. In Sociology, Society refers to the
a) Members of a specific in-group
b) Pattern of the norms of interaction
c ) Congregation of people
d) People with laws and customs
2. Society is the total social heritage of folkways,
mores and Institutions, of habits, sentiments and
ideals. This is a view of society.
a ) Structural b) Cultural
c ) Functional d) None of the above
3. Who among the following has given the structural
view of society?
a) Durkheim b) Giddings
c ) MacIver d) Cooley
4. Who among the following has given the functional
view of society?
a) Giddings b) August Comte
c ) Parsons d) Spencer
5.According to ............. society is a web of social
relations.
a ) Cooley b) MacIver
c ) Parsons d) Leacock
6. The relation existing between a type writer and
a desk can be called
a) Material b) Cultural
c ) Physical d) Structural
7. The relationship between fire and smoke is not a
social one as the very relationship is not in any
way determined by
a ) Co-operation b) Mutual awareness
c ) Integration d) Social compulsion
8. According to Giddings, society rests on
a) Mutual co-operation
b) Altruism
c ) Consciousness of kind
d) Folkways and mores
9. Find out the incorrect match
a) Giddings structural view of society
b) Coo le y socie ty is a we b of socia l
relationships
c ) Parsons functional view of society
d) Cooley we feeling.
10. Man is a social animal. Who said this?
a) MacIver b) Freud
c ) Aristotle d) Rousseau11. is a system of relationship between cells
a ) Society b) Aggregation
c ) Organism d) Group
12. Who has compared society with an organism?
a) Darwin b) Durkheim
c ) Spencer d) MacIver
13. Patriarchal theory has been propounded by
a) Tylor b) Henry Maine
c ) Aristotle d) Morgan
14. According to theory, individuals made a
mutual agreement and created societya) Patriarchal b) Social contract
c ) Agreement d) Divine origin
15. According to , the life of man was solitary,
poor, nasty, brutish and short
a ) Rousseau b) Locke
c ) Plato d) None of the above
16. Society is not a make, but a growth. This view
is related to
a) Patriarchaltheory
b) Matriarchal theory
c ) Divine origin theoryd) Evolutionary theory
17. Animal society is based on whereas human
society is based on
a) Instincts, reason
b) Sex drives, cultural needs
c ) Strength, knowledge
d) None of the above
18. the process by which the individual learns
to conform to the norms of the group
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a) Integration b) Socialization
c) Conformity d) Assimilation
19. Socialization is a matter of
a) Learning
b) Biological inheritance
c) Socialising
d) Division of labour
20. Sociality is a and socialization is a
a) Quality, Process
b) Principle, biologica l Inheritance
c ) Cultural process, virtue
d) None of the above
21.The social order is maintained largely by
a) Division of labour b) Law
c ) Socialization d) State
22. The process of imitation may be perceptual or
a) Conscious b) Deliberate
c ) Spontaneous d) Ideational
23. is the process of communicating
information which has no logical or self-evident
basis
a) Suggestion b) Imitation
c ) Transculturation d) Accommodation
24.When the child attempts to walk with a stick like
his father, he is following a factor
responsible in the process of socialization?a) Identification b) Suggestion
c ) Imitation d) Conformity
25. is the means of cultural transmission
a) Education b) Society
c ) Language d) Archaeology
26.The of a person is that he consciously or
unconsciously conceives himself to be
a) Self b) Personality
c ) Culture d) Worth
27.The concept of Looking-glass self has been
given by
a) Mead b) Giddings
c ) Cooley d) MacIver
28.The concept of Looking glass self revolves
around
a) Our perception of how we look to other
b) Out perception of their judgment of how we
look
c ) Our feeling about these judgments
d) All of the above
29.According to , Id, Ego and Super ego
constitutes the three systems of mind
a) Freud b) Mead
c ) Cooley d) Boas
30.According to Freud, represents untamedpassions and instinctive desires.
a) Id b) Ego
c ) Child d) Self
31.When a father relieves his aggression by beating
the child, finds expression in disguised form?
a) Id b) Ego
c ) Super ego d) Real self
32.According to , self and society are not
identical
a ) Cooley b) Mead
c ) Freud d) Marx
33. Match both the groups
1. Id, Ego and Super Ego
2. Significant others
3. Looking glass self-
4. Consciousness of kind
(A) Mead (B) Cooley
(C) Giddings (D) Freud
a) A=1, B=2, C=3, D=4
b) A=2, B=3, C=4, D=1
c) A=4, B=3, C=4, D=1
d) A=3, B=4, C=1, D=2
34. Socialization brings man into relation with others
whereas, makes him autonomous or self-
determining
a ) Personification b) Identification
c ) Individualization d) Integration
Social Group35.A is a collection of individuals two or more,
interacting with each other, which have somecommon objects of attention and participate in
similar activities
a) Community b) Social group
c ) Organization d) Aggregate
36. is an aggregate which lacks organization
and whose members may be unaware of the
existence of the grouping
a) Social group b) Secondary group
c ) Quasi-group d) Spatial group
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37. Which of the following is a Quasi-group?
a) Nation b) Political Party
c ) Status group d) Tribe
38. Who has coined the term Quasi-group?
a) MacIver b) Ginsbergc ) Ogburn d) Sorokin
39.Which of the following is not a characteristic of
social group?
a) Sense of unity b) We-feeling
c ) Common interests d) Common territory
40. A group is an
a) Organic whole
b) Artificial creation
c ) Organized gathering
d) Natural growth
41.In group, membership is whereas in case ofsociety it is
a) Compulsory, Limited
b) Voluntary, compulsory
c ) Spontaneous, deliberate
d) Involuntary, regulative
42.Group is a , society is a system of relationship
a) Collection of human beings
b) Structure
c ) Functional relationship
d) None of the above43. Group is formed for a purpose but society
involves purposes.
a) Philanthropic, legal
b) Spe cific , general
c ) Limited, altruistic
d) Voluntary, specific
44. Society is marked by
a) Co-operation
b) Conflict
c ) Acculturation
d) Cooperation and Conflict45.A social group is
a) Static b) Dynamic
c ) Involuntary d) Altruistic
46.According to Tonnies, Neighbourhood is a type
of
a) Community b) Gesellschaft
c ) Social group d) Primary group
47.The classification of group into Primary and
secondary group has been done by
a) Cooley b) Tonnies
c ) Summer d) MacIver
48. ............ is characterized by intimate face-to face
relation.
a) Secondary group b) Spatia l groupc ) Primary group d) Gemeinschaft
49.Impersonal relations characterize..................
a ) Society b) Association
c) Secondary group d) Neighbourhood
50. ................has classified groups into in-group and
out-group.
a) Cooley b) Summer
c ) Kingsley Davis d) Simmel
51.The groups with which the individual identifies
himself by virtue of his consciousness of kind
are his............................
a ) In-groups b) Primary group
c ) Social groups d) Marginal groups
52. Find out the incorrect match
a) Sumner In group and out group
b) Cooley Ethnocentrism
c ) Mead Signification others
d) Simmel Monad, dyad and triad
53.According to Sumner, the assumption that the
values, the ways of life and the attitudes of ones
own group are superior to others is called............
a ) Sub-nationalism b) Ethnocentrism
c ) Racial superiority d) In-group superiority
54. Match the groups
(A) Sumner 1. Consciousness of kind
(B) Tonnies 2. Gesselshaft
(C) Cooley 3. Ethno Centrism
(D) Giddings 4. Looking-glass self
(a) A = 1, B= 3, C= 4, D=2
(b) A=3, B=2, C=4, D=1
(c) A = 4, B= 3, C=2, D=1(d) A=2, B=1, C=4, D=3
55. .................... is referred to as a temporary
collection of people reacting together to a stimuli
a ) Public b) Gathering
c ) Group d) Crowd
56.A group of students recreating by the sea shore
are an
a) Aggregate b) Public
c ) Mob d) Community
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UNIT-III
Psychology
Amrita Mukherjee
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Human Behavior
Human behavior can be understood as the
capacity of mental, physical, emotional, and social
activities experienced during the five stages of a
human beings life - prenatal, infancy, childhood,
adolescence, and adulthood. This also includes the
behaviors as dic tated by culture, soc iety, values,
morals, ethics, and genetics. The behavior of
humans (and other organisms or even mechanisms)
falls within a range with some behavior being
common, some unusual, some acceptable, and
some outside acceptable limits. In sociology,
behavior in general is characterized as having no
meaning, being not directed at other people, and
thus is the most basic human action. Behavior in
this general sense should not be mistaken with social
behavior, which is a more advanced ac tion, as
social behavior is behavior specifically directed at
other people. The acceptability of behavior depends
heavily upon social norms and is regulated by
various means of social control. Human behavior
is studied by the specialized academic disciplines
of psychiatry, psychology, social work, sociology,
economics, and anthropology.
Human behavior is experienced throughout an
individuals entire lifetime. It includes the way they
act based on different factors such as genetics,
social norms, core faith, and attitude. Behavior is
impacted by certain traits each individual has. The
traits vary from person to person and can produce
different actions or behavior from each person.
Social norms also impact behavior. Due to the
inherently conformist nature of human society in
UNIT-IIIPsychology
Amrita Mukherjee
general, humans are pressurized into following
certain rules and display certain behaviors in
society, which conditions the way people behave.
Different behaviors are deemed to be either
acceptable or unacceptable in different societies
and cultures. Also, ones attitude is essentially a
reflection of the behavior he or she will portray in
specific situations. Thus, human behavior is greatly
influenced by the attitudes we use on a daily basis.
Human Needs
We as human beings all have basic fundamental
needs in which must be fulfilled to some degree for
us to be able to function reasonably well in society,
and for our well being and continued growth.
1.) Artur Manfred Max Neef, a Chilean
economist and environmentalist known mainly for
his human development model based on
fundamental human needs classified the
fundamental human needs as:
subsistence
protection
affection
understanding
participation
leisure
creation
identity
freedom
Needs are also defined according to the
existential categories of being, having, doing and
interacting, and from these dimensions, a 36 cell
matrix is developed
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Needs are also constant through all human
cultures and across historical time periods. What
changes over time and between cultures are the
strategies by which these needs are satisfied.Human needs can be understood as a system - i.e.
they are interrelated and interactive. In this system,
there is no hierarchy of needs (apart from the basic
need for subsistence or survival) as postulated by
Western psychologists such as Maslow, rather, they
are simultaneous and complementary.
2.) Maslows Hierarchy of Needs: Psychologist
Abraham Maslow identified seven categories of
ba sic ne eds com mon to all peop le . Ma sl ow
represented these needs as a hierarchy in the shape
of a pyramid. A hierarchy is an arrangement that
ranks people or concepts from lowest to highest.According to Maslow, individuals must meet the
needs at the lower levels of the pyramid before
they can successfully be motivated to tackle the
next levels. The lowest four levels represent
deficiency needs, and the upper three levels
represent growth needs.
Need Being (qualities) Having (things) Doing (actions) Interacting
(settings)
subsistence physical and mental food, shelter, work feed, clothe, rest, living environment,health work social setting
protection care, adaptability, social security, health co-operate, plan, social environment,
autonomy systems, work takecare of, help dwelling
affection re spe ct, se nse of friendships, family, share, take ca re privacy, intimate
humour, generosity, relationships with of, make love, spa ces of
sensuality nature express emotions togetherness
understan- c ritica l c apacity, literature, teachers, analyse, study, schools, families,
-ding curiosity, intuition policies, educational meditate, universities,
investigate communities,
participation rece ptiveness, responsibilities, duties, c oope rate, associations, parties,
dedication, sense of work, rights dissent, express churches,humour opinions neighbourhoods
leisure imagination, games, parties, peace day-dream, landscapes, intimate
tranquility, spontaneity of mind remember, relax, spaces, places to be
have fun alone
creation imagination, boldness, abilities, skills, invent, build, spac es for
inventiveness, curiosity work, techniques design, work, expression,
compose, workshops,
interpret audiences
identity sense of belonging, language, religions, get to know places one belongs
self-esteem, work, customs, values, oneself, grow, to, everyday settings
consistency norms commit oneself
freedom autonomy, passion, equal rights dissent, choose, anywhere
self-esteem, open- run risks, develop
mindedness awareness
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1. Negative reinforcement leads to _________a) Extinguish a behavior
b) Increase in desired responses
c ) Eliminate desirable responses
d) Learn helplessness
2. Who develop the physical quality of life index?
a) Richard estes
b) D M Morris
c ) Mohammed Yunus
d) Amartya Sen
3. Match the items in list one with list two
List 1 List 2
a ) Reproductive child a ) Police re se arch
health
b) The national rural b) Trauma
employment
guarantee act
c ) Post traumatic c ) Mother & child
stress disorder
d) Bureau of police d) Employment atresearch and village level
development
Codes:
a b c d
A) 2 1 3 4
B) 3 4 2 1
C) 4 3 2 1
D) 1 2 3 4
4. match the items of list1 with those list2
List 1 List 2
(event) (year)
A) International youth year 1) 2005
B) International micro credit 2) 1950
year
C) Mental health act 3) 1947
D) Establishment of planning 4) 1987
commission
5) 1985
Multiple Choice Questions
Codesa b c d
A) 1 2 4 3
B) 5 1 4 2
C) 3 1 2 5
D) 5 1 3 4
5. Emotional disorders in which an individual
remains oriented to reality but suffers from
cronic anxiety is____
6. One of the following theories is known as growth
oriented theory
a) Psycho analytic theory
b) Client centred theory
c ) Existential theory
d) Cognitive learning theory
7. Detachment from work, inability to accomplish
goals aand emotional discharge is known as ___
a) Blockade b) Burnout
c ) Ambiguity d) Lockout
8. Agoraphobia is the fear of___A) Height B) Blood
C) Crowd D) Animal
9. In classical conditioning what happens to a
neutral stimulus after it is associated with the
unconditional stimulus ? it becomes___
a) Conditioned stimulus
b) Conditioned response
c ) Unconditioned response
d) A phobia
10.Emotionally intellectual person can
a) accurately perceive emotions
b) think without emotions
c ) disregards emotional meaning
d) has difficulty in managing on emotions
11.who gave the three dimensional model of
personality- the child, the adult, the parent?
a ) Sigmund Freud b) Otto Rank
c ) Eric Berne d) Joseph Wolpe
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12.Behavioral modification involves
A) Solving problems through insight
B) Bringing behavior under stimulus control
C) Demonstrating learning in the absence of
reinforcementD) Application of learning principles to change
behavior
13.Sanatorium means_____
a) institution for open air treatment of
tuberculosis
b) Institution for help of elderly people
c ) Institution for the treatment of mentally sick
d) Institution for the treatment of lepers
14.Who among the following is associated with
Gestalt therapy?a) C R Rogers b) Sigmund freud
c ) B F Skinner d) F Poul
15.Person-focused psychological process in social
work are aimed at
1) Social policy
2) Planning and development
3) Counselling and therapy
4) All the above
Codes
a) 1 and 2 onlyb) 1, 2 and 3 only
c) 3 only
d) All the above
16.Which is not developmental characteristic of
adulthood?
A) Enuresis
B) Adjustment to the role of the head of the
family
C) Earning for aging parents
D) Saving for future17.Who among the following is associated with the
Gestalt system of therapy?
a) C R Rogers
b) Freud
c ) F S Perls and Laura P Perls
d) B F Skinner
18.The mental health Act was enacted in the year
a ) 1985 b) 1987
c ) 1989 d) 1990
19.a race is valid biological concept. It is a group
united by heredity, a breed or genetic strain or
subspecies. This definition is attributed to
a) R M Maclver b) James
c ) A L Kroeber d) A W Green20.Animism is a belief in
a) Spirits of the dead ancestors
b) Some spiritual power
c ) Object having life
d) Supernatural being
21.Learned behavior is believed to be found in
a) Man b) Dog
c ) Chimpanzee d) All of the above
22.The mental health policy was adopted in India
in the year
a ) 1987 b) 1980
c ) 1982 d) 1990
23.Psychoanalytic theory about human personality
was proposed by
a) Carl jung b) Skinner
c ) Freud d) Alfred adler
24.Behavioural changes which occur in the basis
of physiological development rather than
learning and which appear in virtually all
members of species are the result of
a ) Soc ia liza tion b) Rationalization
c ) Maturation d) Fermentation
5. To trace the cause of mental growth in an
individual or the race is the problem of
a) analytical psychology
b) synthetic psychology
c ) genetic psychology
d) physiological psychology
26.There is an evidence of a hereditary component
in the element of the mental illness known as
a) paranoia
b) psyc honeurotic disorders
c ) schizophrenia
d) paralysis
27.at what age the child takes his first step in
walking
a) 5-6 years b) 10-12 years
c ) 4-5 years d) None of these
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UNIT-IV
Social Case Work
Shashidhar Channappa
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Introduction:Since humans are social animals, the
overpowering role of the society on the life of
human beings cannot be negated as individuals are
shaped by the society that they live in. Individuals
in the process of living in the society and being a
part of that society, build certain social
relationships with other members of the society as
well as the environment that they are a part of. These
social relationships and the way they play out inthe lives of individuals actually define the nature
and personality of human beings. As long as these
relationships play along smoothly, society also
functions smoothly without problems but when
problems occur and relationships are obstructed
due to barriers in communication, the whole social
order is impacted. Social work as a discipline deals
with understanding these human problems and
finding a solution to the same.
Social work has existed since the time human
beings have existed. Although initially Social Work
did not exist in an organised manner as a discipline,
but even then it had been exhibited in instances when
humans have helped each other to function smoothly
in the society. At the beginning social work was
associated substantially to working with poor,
homeless and the destitute but gradually over the
years social work got established as a discipline
and presently the services of a social worker is
utilized in every possible field be it schools,
hospitals, companies, in working with aged, juvenile
delinquents, women and any other section of the
society which faces marginalization and
discrimination. As a discipline Social Work follows
6 general methods:Social Case Work is a primary method of social
work and it defines the nature of social work in its
true sense. This method of social work focuses on
the individual and the problems being faced by the
person. The aim of Social Case Work is to identify
the problems being faced by individuals and then
finding out possible ways of dealing with those
problems so as to reinstate the individual to his/her
fully functional level. The third dimension of Social
Case Work is to equip the person not only to deal
with present problems but address by themselves
any problem that might occur in the future as well
without external help.
The major milestone in the establishment of
Social Case Work as a method of social work was
the publishing of Social Diagnosis by Mary E.
Richmond in the year 1917. According to Mary E.
Richmond (1915), Social Social Case Work may
be defined as the art of doing different things for
and with different people by cooperating with them
to achieve at one and the same time their own and
societys betterment.1
Few other definitions of
Social Case Work:Richmond (1917): Social Social Case Work is
the art of bringing about the better adjustments in
the social relationship of individual men, or women
or children.2
Taft (1920): Social Social Case Work means
social treatment of a maladjusted individual
involving an attempt to understand his personality,
UNIT-IVSocial Case Work
Shashidhar Channappa
METHODS OF SOCIAL WORK
BASIC METHODS AUXILLARY
METHODS
CASE WORK
GROUP WORK
COMMUNITY
ORGANIZATION
SOCIAL ACTION
SOCIAL WELFARE
RESEARCH
SOCIAL WELFARE
ADMINISTRATION
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behavior and social relationships and to assist him
in working out better social and personal
adjustment.3
Richmond (1922): Social Social Case Work
means, those processes which develop personalitythrough adjustment consciously affected, individual
by indiv id ua l, be tween men and their socia l
environment.4
Porter R. Lee (1923): Social Case Work is the
art of changing human attitudes.5
Hollis (1954): Social Social Case Work is a
method employed by social workers to help
individuals find solutions to problems of social
adjustment which they are unable to handle in a
satisfactory way by their own efforts.6
Hamilton (1956): in social case work the clientis stimulated to participate in the study of his
situation, to share his plans, to make an active effort
to solve his problems, using his own resources and
whatever community resources are available and
appropriate.7
Perlman (1957): Social Social Case Work is
process used by certain human welfare agencies
to help individuals to cope more effectively with
their problems in social functioning.8
Basis Concepts of Social Case Work:The primary aim of Social Case Work is to equip
the client with the knowledge of his/her own reality,
the understanding of the causes of the problems
being faced by him/her, the probable solutions for
the problems and finally developing the capacities
of the client to deal with future problems without
external help. In order to achieve this, the foremost
important step is conducting a psycho-social study
of the client to assess the psychological as well as
the sociological conditions of each client. Forconducting the psycho-social study, the Social Case
Worker concentrates on 3 basic concepts to
analyze the problem and then plan proper
treatment. These concepts are:
1. Social Role: According to Sargent, A
persons role is a pattern or type of social behavior
which seems situationally appropriate to him in
terms of the demands and expectations of those in
his group.9A combination of many such roles that
an individual is expected to perform in order to be
a properly functional member of a particular
position in the society and to perform social
functions appropriately is called a social role. The
society comprises many social institutions likefamily, kinship, education, religion, politics etc and
for all these institutions to function properly,
individuals are expected to perform many roles at
once, for example, a parent (family), employer/
employee (work place) and so on. Each such role
has a set of expectations attached to it which needs
to be performed by the occupant in order for the
society to function properly. Many a time
individuals face transitions in their social roles when
they are expected to shift from one role to another,
example, marriage, parenthood etc.At times of these transitions individuals usually
experience role conflicts because:
They are not trained properly to deal with
the next role efficiently.
Individuals have an unrealistic view of what
their role actually is.
People have problems in understanding what
they want to be and what they actually are.
In any case role conflicts occur when the
individual is not able to balance or cope with theroles and expectations that he/she is supposed to
perform to be a part of the society. The task of a
social worker here is to understand the nature of
role conflict and the way in which the individual
can strike a balance and maintain various roles that
they are supposed to perform.
2. Ego: The concept of Ego was first given by
Sigmund Freud in 1920 in his essay Beyond the
Pleasure Principle and later in his book The Ego
and The Id in 1923, the concepts of Id, Ego andSuper-Ego was discussed in detail. According to
Freud, Id is the seat of desires and instincts in a
person whereas; the Super-Ego is the moral
guardian of ones personality. The moderator
between these two extremes and that part of ones
personality which is organized and the closest to
reality is the Ego. Most of the decisions,
perception of reality, ability to adapt and
compromise are presided over by the ego of a
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1) In Social Case Work, interview is an important:a ) Tool b) Method
c ) Technique d) All the above
2) In HIV Counseling VCTC refers to:
a ) Voluntary Condom use Training Centre
b) Voluntary Counseling and Testing Centre
c ) Voluntary Centre for Training and Care
d) Voluntary Care and Treatment Centre
3) Which one of the following is not a technique of
case work?
a) Interviewing b) Observation
c ) Counseling d) Lobbying
4) While working with an individual client on a one
to one basis, the relationship is:
a ) A friendly association
b) A contract
c ) Purposeful to meet the psycho social needs
of the client
d) A sympathetic understanding of the client
5) Which one refer to the behavior that an individual
engages in while enacting the role?
a) Role taking b) Role playing
c) Playing at a role d) Role expecta tion
6) Identify the correct answer:
Recording in social case work can be classified
as
a) Narrative recording, process recording,
evaluative recording and summary recording
b) Proble m orie nted , field orie nted, proc es s
oriented, individual centered
c ) Referral summaries, diagnostic summaries,
narrative records and problem orientedrecords.
d) Process oriented narrative situational and
analytical
7) Mary Richmonds Social Diagnosis can be
considered as first book of
a) Social group work
b) Social and preventive medic ine
c ) Social case work
d) Social action
8) Putting oneself in the shoe of another person andunderstanding his/her perceptual world is
a) Empathy
b) Positive regards
c ) Genuineness
d) None of the above
9) Which word among the following refers to
physical and psychological exhaustion caused
by an inability to cope?
a) Frustration b) Crisis
c ) Burnout d) Insomnia10)Case study involves
a) Careful observation of a person
b) Complete observation of a person
c ) Very careful observation of a person
d) Very careful and complete observation of a
person
11) The reaction of a child when scolded can be
studied under control condition by a planned
technique of
a ) Observation b) Interview
c ) Questionnaire d) Field survey
12) Case study aims to
a) Established statistical correlation
b) Bring out the structure of the unit as a whole
c ) Expose persons danger to society
d) Treats cases requiring self help
13) According to P.V. Young which one of the
following is essentially needed for the objective
of fact finding
a) In consistent thinkingb) Rigid pursuit for accurate data
c ) Thinking nothing for granted
d) Scientific attitudes
14) The interview guide will be used during interview
by
a) Interviewee
b) Interviewer
c ) Different people
d) Both interviewer and interviewee
Multiple Choice Questions
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15) A schedule is a list of questions which will be
answered in an interview by
a ) An interviewer b) A respondent
c ) A surveyor d) A researcher
16) which one may be defined as a method ofmeasuring individuals social behavior?
a) Sociometry b) Sample method
c) Verstehen method d) Interview method
17) The second stage of scientific or experimental
method is
a ) Clarification b) Recording
c ) Observation d) Prediction
18) Case study involves
a) very careful observation of a person
b) complete observation of a person
c ) careful observation of a persond) very careful and complete observation of a
person
19) which technique is most suitable to study in
depth?
a) mailed questionnaire
b) inte rview guide
c ) interview schedule
d) structured interview
20) What is social case work is written by?
a ) G.R. Banerjee b) Mary Richmondc ) H.H. Perlman d) F. Biestek
21) Identify the correct items The tool of the social
case work are
a) Home visit b) Summarization
c ) Recording d) Interviewee
22)A: The emphasis on person in situation is to
understand and help the individual client better
R: the person in situation configuration is
subjective
23) Match the following pair and choose the answer
from the code given belowList 1 List 2
a) psycho analytic theory 1) Began
b) ego psychology 2) Anafreud