UG-Flex Project (2009-2012)

MANAGING CHANGE AND CHANGING MINDSETS:

A WORK IN PROGRESS

Claire EustanceUG-Flex Project Managerec03@gre.ac.uk / x8918

OBJECTIVES of this event

• To paint you a picture of what has changed since 2009;

• To acknowledge your contribution to this;

• To share with you some of the lessons learned about managing change;

• To inform you of suggested next steps.

BACK IN 2009….you said….

Over the past 3 years….we did……

Enhanced management of information relating to the curriculum

Improved capacity for flexible curriculum design and delivery, (informed by student experience)Developed strategies for better

communicationIntroduced tools for programme teams to

review and enhance programmes and courses

BETTER INFORMATION MANAGEMENT relating to the curriculum

IMPROVED CAPACITY FOR FLEXIBLE curriculum design

TOOLS FOR CREATIVE CONVERSATIONS ON THE CURRICULUM

BETTER COMMUNICATION

RESOURCES

JISC DESIGN STUDIO jiscdesignstudio.pbworks.com

UG-Flex web pages & blogwww.gre.ac.uk/ils/ugflex www.ugflex.blogspot.com

THE BIGGEST CHALLENGE?

CHANGINGCULTURE

& MINDSET

CHANGE IS SIMPLE……

• As Is To Be Implement

• As Is To Be

ISN’T IT?....

STARTING POINT IN 2009:NO TRUST = NO CHANGE

curriculum design dictated by systems and bureaucracy.

“them and us” tensions between schools and central administration

learned helplessness;

PROGRESS SO FAR IN 2012: NEW ENVIRONMENT FOR CHANGE

recognition that systems reflect underlying problems, they do not create them and so solutions must address the underlying problems;

dialogue and greater understanding;

acknowledgement of shared commitment to continuous improvement & raised expectations;

MAYBE NOT…..BUT IT IS POSSIBLE……

CHANGE MANAGEMENT: SOME LESSONS LEARNED

• It is the transition rather than the change that people resist;

• Relationships are empowering;• Deal with issues not people;• Uncertainty can be a creative time;• Change is about culture;• Large scale change defies logical rules;• Understand others’ priorities;• Listen more talk less.