ufi global exhibition barometer edition · global visitor insights & global exhibitor insights...
TRANSCRIPT
Barometer Report based on the results of a survey concluded in July 2019
UFI Global Exhibition23rd Edition
Southern Africa
Global
United Kingdom
Central & South America
Mexico
US
Thailand
Brazil
India
Australia
Indonesia
Macau
Japan
Russia
223rd UFI Global Exhibition Barometer / July 2019 ©
UFI Research: An Overview
Global Reports
Analysing the global exhibition industry with global comparisons.
Global Barometer – Bi-annual report on industry developments.World Map of Venues – Report on trends in venue space and project developments globally.Economic Impact Study – Report on the value of exhibitions globally and regionally.
Regular market overviews on UFI‘s chapter regions.
Euro Fair Statistics – Annual list of certified data for Europe by country.The Trade Fair Industry in Asia – Annual analysis of market developments for Asia/Pacific by country.The Exhibition Industry in MEA – Overview of the exhibition market in the MEA region.
Focused reports on challenges and developments within the exhibition industry.
Global Visitor Insights & Global Exhibitor Insights – Data driven research reports on visitor feedback and exhibitor expectations.Best Practices Compendiums – Case studies of successful industry developments.Global Digitisation Index – An overview tracking digitisation developments within the industry.
Regional Reports
Topical Reports
UFI Research Patron:Freeman is the world’s leading brand experience company. They help their clients design, plan, and deliver immersive experiences for their most important audiences. Through comprehensive solutions including strategy, creative, logistics, digital solutions, and event technology, Freeman helps increase engagement and drive business results. What makes them different is their collaborative culture, intuitive knowledge, global perspective, and personalized approach.
UFI Research is available at www.ufi.org/research
323rd UFI Global Exhibition Barometer / July 2019 ©
Contents
Introduction 04
Results by region 1. Gross Turnover Development 05 2. Development of Operating Profits 07 3. Most Important Business Issues 09 4. Actions Towards Digitisation 12
Detailed results for selected countries or zones
North America: Mexico, US 23 Central and South America: Argentina, Brazil, other countries in Central & South America 27 Europe: Germany, Italy, Russia, UK, other countries in Europe 31 Africa: South Africa 43 Middle East 45 Asia - Pacific: Australia, China, India, Indonesia, Japan, Macau, Thailand, other countries in Asia - Pacific 47
Conclusion 63
Appendix Answers per country/region 64
423rd UFI Global Exhibition Barometer / July 2019 © 423rd UFI Global Exhibition Barometer / July 2019 ©
Introduction
Important remarks
It should be noted that the number of replies to the current survey (322 from 57 countries - see full list at the end of the document) provides representative results. However, the consolidated regional results may not reflect the situation of specific countries in that region. This is why the report also includes a set of detailed results for the 20 countries or zones where a significant number of answers were obtained.
Questions related to this survey can be addressed to Christian Druart, UFI Research Manager, at [email protected].
This research is available online at www.ufi.org/research.
Welcome to the 23rd edition of the “UFI Global Exhibition Barometer” survey. This study is based on a global survey, concluded in July 2019. It represents up-to-date information on the development and outlook of the global exhibition industry as well as on 20 specific countries and zones.
UFI began assessing the impact of the global economic conditions on the exhibition industry twice a year in 2009. Since then, it has regularly grown in size and scope, as numerous industry associations around the world have joined the project.
In addition to RUEF (Russian Union of Exhibitions and Fairs), who joined as from this latest survey, these associations are AAXO (The Association of African Exhibition Organizers) and EXSA (Exhibition and Events Association of Southern Africa) in South Africa, AEO (Association of Event Organisers) in the UK, AFIDA (Asociación Internacional de Ferias de América) in Central and South America, AMPROFEC (Asociación Mexicana de Profesionales de Ferias y Exposiciones y Convenciones) in Mexico, EEAA (The Exhibition and Event Association of Australasia) in Australasia, IECA (Indonesia Exhibition Companies Association) in Indonesia, IEIA (Indian Exhibition Industry Association), in India, JEXA (Japan Exhibition Association) in Japan, MFTA (Macau Fair Trade Association) in Macau, SISO (Society of Independent Show Organizers) for the UK, TEA (Thai Exhibition Association) in Thailand and UBRAFE (União Brasileira dos Promotores Feiras) in Brazil.
523rd UFI Global Exhibition Barometer / July 2019 ©
Gross Turnover Development
• Eight of the surveyed countries and regions have, for all three periods surveyed, a majority of companies declaring turnover increases: Australia, Brazil, Italy, Japan, South Africa, Thailand, UK and USA.
• For the second half of 2019 and the first half of 2020, this situation also applies to Germany, India, Indonesia, Macau and Russia.
• In Argentina, China, the Middle East and Mexico, a significant proportion of companies report a slowdown in their turnover.
The 23rd Barometer surveyed the evolution of participants’ gross turnover expectations for the two halves of 2019 and the first half of 2020 and compared to their turnover during the same period in the previous year (regardless of possible biennial effects).
The following chart presents, at regional level, the percentage of companies declaring an increase in their turnover. It combines these results with those of previous surveys since 2008 and it does not take into account the “unknown” or “not applicable” answers.
While a majority of companies in all regions – except Middle East / Africa - expect Gross Turnover increases for the two halves of 2019 and the first half of 2020, the first half of 2019 appears to be weaker compared with recent years. Having said that, current forecasts for the second half of 2019 and the first half of 2020 show a return to robust levels.
The charts included in the second part of this report (“Detailed results for selected countries or zones”) detail these regional results, adding the percentage of companies declaring decreases in their turnover and the percentage of “unknown” answers. As such, they provide better insights into the different situations:
623rd UFI Global Exhibition Barometer / July 2019 ©
% of companies declaring an increase in turnover when compared to their projections for the same period the year before (regardless of possible biennial effects)
723rd UFI Global Exhibition Barometer / July 2019 ©
Development of Operating Profits
• For 2019, only Europe has, on average, an even higher proportion of companies expecting an increase of more than 10% of their operating profit. In all other regions, the share of companies projecting this decreases from 2018 to 2019.
The highest proportions of companies declaring such an increase in 2019 are observed in Russia (71%), UK (55%), India (53%) and the USA (45%). On the opposite side, the lowest proportions are in Thailand (20%), Argentina (14%) and the Middle East (9%).
The 23rd Global Barometer survey questioned the evolution of operating profits for 2018 and 2019 compared to the previous year.
The following chart combines these results with those of previous surveys, which track the development of operating profits since 2009.
It highlights the results of companies declaring an increase of more than 10% and those declaring a stable result (between -10% and +10%) – see footnote.
The results show that:
• In each of the four regions, 80% of companies maintained a good level of performance in 2018 and around 40 to 50% of them declared an increase of more than 10% compared to 2017.
The highest proportions of companies declaring such an increase in 2018 are observed in the UK (71%), Mexico (64%), Germany (62%), the USA (60%), Brazil and Italy (50%). On the opposite side, the lowest proportions are in Japan (27%), Russia (18%) and Macau (13%).
823rd UFI Global Exhibition Barometer / July 2019 ©
Operating Profits compared to the previous year
923rd UFI Global Exhibition Barometer / July 2019 ©
Most Important Business Issues
“Impact of digitisation” (“Responding to customer digitisation needs”, “New digital products” or “Internal processes”), “Competition with other media” (“Internet”, “Social media”, “Virtual trade shows” or “Other”) and “Regulatory / Stakeholders issues” (“Sustainability”, “Health & safety” or “Other) keep similar levels to the last survey.
The following pages show the consolidated global results, including further insights. They also detail those results by region and by type of activity (for 3 main segments: “Organiser”, “Venue only” and “Service provider only”). The results show some differences:
• “Global economic developments” appear as less of a concern in the Americas than in all other regions of the world.
• “Competition from within the industry” is less important for venues than for organisers and service providers.
Companies were asked to identify the three most important issues for their business in the coming year from a pre-defined list of seven issues. Multiple choices were provided to get further insights for some answers.
As in previous surveys, the clear majority of all answers relate to the following 4 issues:
• “State of the economy in home market” (24% in the current survey, down 1% compared to 6 months ago);
• “Competition from within the industry” (19% in the current survey, same as 6 months ago);
• “Global economic developments” (19% in the current survey, down 1% compared to 6 months ago);
• “Internal challenges” (16% in the current survey, up 1% compared to 6 months ago), where “Human resources” are named as the most important aspect.
1023rd UFI Global Exhibition Barometer / July 2019 ©
Top Issues: Global Results
N18th UFI Global Exhibition Barometer
Humanresources
Finance Other
74%
36% 12%
Respondingto customerdigitisation
needs
New digitalproducts
InternalProcesses
70%
41% 39%
Socialmedia
Internet Virtualtrade
shows
54% 51% 19% 8% 8%15%
Other Sustainability Health &safety
Other
80%
(multiple answers possible)
Results from last survey - December 2018Results from current survey – June 2019
25%
15%9%
4% 6%3%
24%
16%10%
5% 5% 2%
State of theeconomy in home market
20%
Global economic
developments
19%19% 19%
Competitionfrom withinthe industry
Internalchallenges
Impact ofdigitisation
Competitionwith other
media
Regulatory /Stakeholders
issuesOther
1123rd UFI Global Exhibition Barometer / July 2019 ©
Most important issues: detail by region and type of activity for the five top issues identified globally
%27 25 26
2216
19 1923 21
12 14 161520 21 21
913
410
State of theeconomy in home market
Competitionfrom withinthe industry
Global economic
developmentsInternal
challengesImpact of
digitisation
%
State of theeconomy in home market
Impact ofdigitisation
Regulatory /Stakeholders
issues
Competitionwith other
media
70
Organiser Venue only Service provider only
80
63
28 27 24 14 7 13 11 720
Americas Europe Asia - PacificMiddle East - Africa
Competitionfrom withinthe industry
5750
61
Global economic
developments
5853
43
Internalchallenges
45 47 54
1223rd UFI Global Exhibition Barometer / July 2019 ©
Actions Towards Digitisation
• 18% have created a designated function (like a Chief Digital Officer) in the upper/top management – led here by Germany (50%), Indonesia (30%), Mexico (33%), and Russia (54%)
• Finally, 13% of survey participants stated that they have launched digital products not directly related to existing exhibitions – a development especially visible in India (30%), Indonesia (30%), the UK (36%) and the USA (31%).
The following pages show the global results, followed by detailed results.
With digitisation accelerating in businesses around the world, the Global Barometer developed to also focus on the state of digital activity in the exhibition industry. The results show that the majority of companies have responded to the accelerating process of digitisation in the exhibition industry. However, progress is limited.
The “digitisation Implementation Index” towards a “full digitisation” is 27 globally. China, Germany, India, Indonesia, Italy, Mexico, the UK and USA are identified as the exhibition markets who are currently most advanced in the digital transformation process.
• 58% of survey participants reported that they have added digital services/products (like apps, digital advertising, digital signage) around existing exhibitions. This is already widely established in Brazil (71%), China (72%), Italy (64%), Mexico ( 75%), UK (73%) and USA (62%)
• The companies in the exhibition industry are digitising themselves as well: globally, 48% stated that they have changed internal processes and workflows to be more digital. The most advanced exhibition markets here are Australia (55%), China (56%), India (55%), South Africa (53%) and the UK (91%)
• 28% of companies participating in the survey reported that they have developed a digital transformation strategy for the whole company, with Italy (55%), Mexico (50%), the UK (45%) and USA (46%) leading
1323rd UFI Global Exhibition Barometer / July 2019 ©
Digitisation: global results
58%
48%
Added digital services / products around our existingexhibitions (like apps, digital advertising, digital signage)
Changed internal processes and workflows in ourcompany into digital processes
Developed a digital / transformation strategy for thewhole company
Created a designated function in the upper/topmanagement (like a CDO, Head of Digital, etc.)
Launched digital products not directly related to existingexhibitions
Other
28%
22%
18%
13%
3%
Developed a digital transformation strategy for individualexhibitions / products
1423rd UFI Global Exhibition Barometer / July 2019 ©
Digitisation: detail by region and type of activity
N18th UFI Global Exhibition Barometer
%
%
70
50 57 5842
5443
5036
2720 24 22 21
3022
10
33
13 1217 13
013
Added digital services / products
around our existing exhibitions
(like apps, digital advertising, digital
signage)
Changed internal processes and
workflows in ourcompany into
digital processes
Developed a digital /
transformation strategy for thewhole company
Developed a digital transformation
strategy for individual
exhibitions / products
Created a designated
function in the upper/top
management (like a CDO, Head
of Digital, etc.)
Launched digital products not
directly related toexisting exhibitions
71
5042
51 4460
3125
2028
17 1713 14 14 922
11
Organiser Venue only Service provider only
Americas Europe Asia - PacificMiddle East - Africa
1523rd UFI Global Exhibition Barometer / July 2019 ©
Digitisation Implementation Index
By Region
By Country
29 10026 270
1000 16 27 29 30 37 40
WORLDAsia – Pacific
Europe
20 22 25 2623 33
WORLD
Aggregating the status of all digitisation activities, this index shows how far different exhibition industry markets around the world currently have progressed towards full digitisation.
Americas
24
Middle East - Africa
1623rd UFI Global Exhibition Barometer / July 2019 ©
Actions Towards Digitisation
N18th UFI Global Exhibition Barometer
To find out how the exhibition industry is responding globally to the accelerating digitisation, we asked participants of the ”Global Exhibition Barometer” to state whether or not they have implemented various digitisation activities.
“Yes, we have added digitalservices / products around existingexhibitions (like apps, digital advertising, digital signage).”
75
73
72
71
64
62
60
WORLD 58
50
41
30
8
1723rd UFI Global Exhibition Barometer / July 2019 ©
Actions Towards Digitisation
N18th UFI Global Exhibition Barometer
To find out how the exhibition industry is responding globally to the accelerating digitisation, we asked participants of the ”Global Exhibition Barometer” to state whether or not they have implemented various digitisation activities.
“Yes, we have changed internal processes and workflows in our company intodigital processes.”
91
56
55
53
50
WORLD 48
45
43
42
40
38
30
1823rd UFI Global Exhibition Barometer / July 2019 ©
Actions Towards Digitisation
N18th UFI Global Exhibition Barometer
To find out how the exhibition industry is responding globally to the accelerating digitisation, we asked participants of the ”Global Exhibition Barometer” to state whether or not they have implemented various digitisation activities.
“Yes, we have developed a digital /transformation strategy for individualexhibitions / products.”
50
40
31
25
24
WORLD 22
21
20
18
17
14
13
6
5
1923rd UFI Global Exhibition Barometer / July 2019 ©
Actions Towards Digitisation
N
To find out how the exhibition industry is responding globally to the accelerating digitisation, we asked participants of the ”Global Exhibition Barometer” to state whether or not they have implemented various digitisation activities.
“Yes, we have developed a digital /transformation strategy for thewhole company.”
55
50
46
45
36
33
30
29
WORLD 28
25
Macau 20
18
17
8
2023rd UFI Global Exhibition Barometer / July 2019 ©
Actions Towards Digitisation
N18th UFI Global Exhibition Barometer
To find out how the exhibition industry is responding globally to the accelerating digitisation, we asked participants of the ”Global Exhibition Barometer” to state whether or not they have implemented various digitisation activities.
“Yes, we have created a designated function in the upper/top management (like a CDO, Head of Digital, etc).”
54
50
33
30
23
WORLD 18
15
10
8
7
2123rd UFI Global Exhibition Barometer / July 2019 ©
Actions Towards Digitisation
To find out how the exhibition industry is responding globally to the accelerating digitisation, we asked participants of the ”Global Exhibition Barometer” to state whether or not they have implemented various digitisation activities.
“Yes, we have launched digitalproducts not directly related toexisting exhibitions.”
36
31
30
25
21
20
19
WORLD 13
10
9
4
2223rd UFI Global Exhibition Barometer / July 2019 ©
Part 2: Detailed results
North America: Mexico US
Central and South America: Argentina Brazil Other countries in Central & South America
Europe: Germany Italy Russia United Kingdom Other countries in Europe
Africa: South Africa
Middle East: Middle East
Asia - Pacific: Australia China India Indonesia Japan Macau Thailand Other countries in Asia - Pacific
2323rd UFI Global Exhibition Barometer / July 2019 ©
Detailed results for MEXICO
43
Turnover Operating Profit
40 45
10
45
H12019
H22019
H12020
%%30
50
10
20192018
64
27
Financial expectations of Mexican exhibition companies compared to previous years
Increaseof more
than 10%
Stable(between-10% and
+10%)
I don’tknow
Reduced by
11-50%
Reduced by more than 50%
LossIncreaseDecrease:less than
10%
I don’tknow
Decrease:10% ormore
14
43
30
30
10
9
(12 answers in total)
2423rd UFI Global Exhibition Barometer / July 2019 ©
Detailed results for MEXICO
26%20% 20% 19% 19% 20%
16%11%
9% 10%5% 5%6% 6%3% 2%
State of theeconomy in home market
Global economic
developments
Competitionfrom withinthe industry
Internalchallenges
Impact ofdigitisation
Competitionwith other
media
Regulatory /Stakeholders
issuesOther
Most important business issues in the exhibition industry in Mexico and globally
Digitisation: implementation in Mexico and globally
75%58%
50%
50%
25%
48%
28%
25%
22%33%
18%
13%0%
3%
Added digital services / products around our existingexhibitions (like apps, digital advertising, digital signage)
Changed internal processes and workflows in ourcompany into digital processes
Developed a digital / transformation strategy for thewhole company
Developed a digital transformation strategy for individualexhibitions / products
Created a designated function in the upper/topmanagement (like a CDO, Head of Digital, etc.)
Launched digital products not directly related toexisting exhibitions
Other
Mexico Global
(12 answers in total)
2523rd UFI Global Exhibition Barometer / July 2019 ©
Detailed results for US
(13 answers in total)
2623rd UFI Global Exhibition Barometer / July 2019 ©
21%24%
18% 19% 19%12% 16%
32%
10%5% 5%
9%6% 3%
0% 2%
State of theeconomy in home market
Global economic
developments
Competitionfrom withinthe industry
Internalchallenges
Impact ofdigitisation
Competitionwith other
media
Regulatory /Stakeholders
issuesOther
62%58%
38%48%
31%
23%18%
13%0%
3%
Added digital services / products around our existingexhibitions (like apps, digital advertising, digital signage)
Changed internal processes and workflows in ourcompany into digital processes
Created a designated function in the upper/topmanagement (like a CDO, Head of Digital, etc.)
Launched digital products not directly related toexisting exhibitions
Other
Most important business issues in the exhibition industry in US and globally
Digitisation: implementation in US and globally
US Global
46%
22%Developed a digital transformation strategy for individualexhibitions / products
31%
Developed a digital / transformation strategy for thewhole company 28%
Detailed results for US
(13 answers in total)
2723rd UFI Global Exhibition Barometer / July 2019 ©
Detailed results for Argentina
(15 answers in total)
2823rd UFI Global Exhibition Barometer / July 2019 ©
Detailed results for Argentina
37%
11%
20% 19% 19%24%
16%13%10%
5% 5%8%
3% 3% 3% 2%
State of theeconomy in home market
Global economic
developments
Competitionfrom withinthe industry
Internalchallenges
Impact ofdigitisation
Competitionwith other
media
Regulatory /Stakeholders
issuesOther
60%58%
40%48%
13%
13%
18%
13%
7%
3%
Added digital services / products around our existingexhibitions (like apps, digital advertising, digital signage)
Changed internal processes and workflows in ourcompany into digital processes
13%28%
Developed a digital / transformation strategy for thewhole company
Created a designated function in the upper/topmanagement (like a CDO, Head of Digital, etc.)
Launched digital products not directly related toexisting exhibitions
Other
Most important business issues in the exhibition industry in Argentina and globally
Digitisation: implementation in Argentina and globally
Argentina Global
33%
22%Developed a digital transformation strategy for individualexhibitions / products
(15 answers in total)
2923rd UFI Global Exhibition Barometer / July 2019 ©
Detailed results for Brazil
(14 answers in total)
3023rd UFI Global Exhibition Barometer / July 2019 ©
Detailed results for Brazil
31% 31%20% 19% 19%
15% 16%13%10%
5% 5%8%
0% 0%3% 2%
State of theeconomy in home market
Global economic
developments
Competitionfrom withinthe industry
Internalchallenges
Impact ofdigitisation
Competitionwith other
media
Regulatory /Stakeholders
issuesOther
71%58%
43%
29%
14%
50%
28%
21%
22%0%
18%
13%0%
3%
Added digital services / products around our existingexhibitions (like apps, digital advertising, digital signage)
Changed internal processes and workflows in ourcompany into digital processes
Developed a digital / transformation strategy for thewhole company
Developed a digital transformation strategy for individualexhibitions / products
Created a designated function in the upper/topmanagement (like a CDO, Head of Digital, etc.)
Launched digital products not directly related toexisting exhibitions
Other
Most important business issues in the exhibition industry in Brazil and globally
Digitisation: implementation in Brazil and globally
Brazil Global
(14 answers in total)
3123rd UFI Global Exhibition Barometer / July 2019 ©
Detailed results for other countries in Central & South America
(21 answers in total)
3223rd UFI Global Exhibition Barometer / July 2019 ©
Detailed results for other countries in Central & South America
Most important business issues in the exhibition industry in other countries in Central & South America and globally
Digitisation: implementation in other countries in Central & South America and globally
Other countries inCentral & South America
Global22% 20% 19% 19%28%
16%10%
5% 5%12%
8% 8%5%
10%7%
2%
State of theeconomy in home market
Global economic
developments
Competitionfrom withinthe industry
Internalchallenges
Impact ofdigitisation
Competitionwith other
media
Regulatory /Stakeholders
issuesOther
81%58%
43%
29%
29%
48%
28%
5%
22%
18%
13%
3%
Added digital services / products around our existingexhibitions (like apps, digital advertising, digital signage)
Changed internal processes and workflows in ourcompany into digital processes
Developed a digital / transformation strategy for thewhole company
Developed a digital transformation strategy for individualexhibitions / products
Created a designated function in the upper/topmanagement (like a CDO, Head of Digital, etc.)
Launched digital products not directly related toexisting exhibitions
Other
0%
0%
(21 answers in total)
3323rd UFI Global Exhibition Barometer / July 2019 ©
Detailed results for Germany
(16 answers in total)
3423rd UFI Global Exhibition Barometer / July 2019 ©
Detailed results for Germany
Most important business issues in the exhibition industry in Germany and globally
Digitisation: implementation in Germany and globally
Germany Global
23%30%
20% 19% 19%
5%
15% 16%10%
5% 5%5%10% 10%
3% 2%
State of theeconomy in home market
Global economic
developments
Competitionfrom withinthe industry
Internalchallenges
Impact ofdigitisation
Competitionwith other
media
Regulatory /Stakeholders
issuesOther
58%
25%
6%
48%50%
50%
50%
28%
19%
22%
18%
13%0%
3%
Added digital services / products around our existingexhibitions (like apps, digital advertising, digital signage)
Changed internal processes and workflows in ourcompany into digital processes
Developed a digital / transformation strategy for thewhole company
Developed a digital transformation strategy for individualexhibitions / products
Created a designated function in the upper/topmanagement (like a CDO, Head of Digital, etc.)
Launched digital products not directly related toexisting exhibitions
Other
(16 answers in total)
3523rd UFI Global Exhibition Barometer / July 2019 ©
Detailed results for Italy
(11 answers in total)
3623rd UFI Global Exhibition Barometer / July 2019 ©
Detailed results for Italy
Most important business issues in the exhibition industry in Italy and globally
Digitisation: implementation in Italy and globally
Italy Global
22%20% 19% 19%13%
25%19%
16% 16%10%
5% 5%0%
3% 3% 2%
State of theeconomy in home market
Global economic
developments
Competitionfrom withinthe industry
Internalchallenges
Impact ofdigitisation
Competitionwith other
media
Regulatory /Stakeholders
issuesOther
58%
55%
18%
48%45%
64%
28%
18%
9%
22%
18%
13%0%
3%
Added digital services / products around our existingexhibitions (like apps, digital advertising, digital signage)
Changed internal processes and workflows in ourcompany into digital processes
Developed a digital / transformation strategy for thewhole company
Developed a digital transformation strategy for individualexhibitions / products
Created a designated function in the upper/topmanagement (like a CDO, Head of Digital, etc.)
Launched digital products not directly related toexisting exhibitions
Other
(11 answers in total)
3723rd UFI Global Exhibition Barometer / July 2019 ©
Detailed results for Russia
(24 answers in total)
3823rd UFI Global Exhibition Barometer / July 2019 ©
Detailed results for Russia
Most important business issues in the exhibition industry in Russia and globally
Digitisation: implementation in Russia and globally
Russia Global
20% 20%23% 20% 19% 19%16% 16%15%
10%5% 5%
0%3%3% 2%
State of theeconomy in home market
Global economic
developments
Competitionfrom withinthe industry
Internalchallenges
Impact ofdigitisation
Competitionwith other
media
Regulatory /Stakeholders
issuesOther
58%
21%
48%50%
54%
8%
8%
8%
28%
4%
22%
18%
13%
3%
Added digital services / products around our existingexhibitions (like apps, digital advertising, digital signage)
Changed internal processes and workflows in ourcompany into digital processes
Developed a digital / transformation strategy for thewhole companyD
eveloped a digital transformation strategy for individualexhibitions / products
Created a designated function in the upper/topmanagement (like a CDO, Head of Digital, etc.)
Launched digital products not directly related toexisting exhibitions
Other
(24 answers in total)
3923rd UFI Global Exhibition Barometer / July 2019 ©
Detailed results for UK
(11 answers in total)
4023rd UFI Global Exhibition Barometer / July 2019 ©
Detailed results for UK
Most important business issues in the exhibition industry in UK and globally
Digitisation: implementation in UK and globally
UK Global
9% 9% 9%
29%20% 19% 19%
16% 15%18%
10%5% 5%6% 6%
2%
State of theeconomy in home market
Global economic
developments
Competitionfrom withinthe industry
Internalchallenges
Impact ofdigitisation
Competitionwith other
media
Regulatory /Stakeholders
issuesOther
58%
18%
48%91%
73%
45%
0%
28%
18%
36%
22%
18%
13%
3%
Added digital services / products around our existingexhibitions (like apps, digital advertising, digital signage)
Changed internal processes and workflows in ourcompany into digital processes
Developed a digital / transformation strategy for thewhole company
Developed a digital transformation strategy for individualexhibitions / products
Created a designated function in the upper/topmanagement (like a CDO, Head of Digital, etc.)
Launched digital products not directly related toexisting exhibitions
Other
(11 answers in total)
4123rd UFI Global Exhibition Barometer / July 2019 ©
Detailed results for other countries in Europe
(30 answers in total)
4223rd UFI Global Exhibition Barometer / July 2019 ©
Detailed results for other countries in Europe
19%
Most important business issues in the exhibition industry for other countries in Europe and globally
Digitisation: implementation in other countries in Europe and globally
Other Countries in Europe Global
20% 20%19%19%13%
28%
16%10%
5% 5%0%
8% 11%
2%2%
State of theeconomy in home market
Global economic
developments
Competitionfrom withinthe industry
Internalchallenges
Impact ofdigitisation
Competitionwith other
media
Regulatory /Stakeholders
issuesOther
58%
48%50%
17%
70%
27%28%
10%18%
13%0%
3%
Added digital services / products around our existingexhibitions (like apps, digital advertising, digital signage)
Changed internal processes and workflows in ourcompany into digital processes
Developed a digital transformation strategy for individualexhibitions / products
Created a designated function in the upper/topmanagement (like a CDO, Head of Digital, etc.)
Launched digital products not directly related toexisting exhibitions
Other
30%22%
Developed a digital / transformation strategy for thewhole company
(30 answers in total)
4323rd UFI Global Exhibition Barometer / July 2019 ©
Detailed results for South Africa
(17 answers in total)
4423rd UFI Global Exhibition Barometer / July 2019 ©
Detailed results for South Africa
Most important business issues in the exhibition industry in South Africa and globally
Digitisation: implementation in South Africa and globally
South Africa Global
19%20% 19%17% 17%12%
27%
16% 15%10%
5%5% 5% 5% 2%2%
State of theeconomy in home market
Global economic
developments
Competitionfrom withinthe industry
Internalchallenges
Impact ofdigitisation
Competitionwith other
media
Regulatory /Stakeholders
issuesOther
58%
24%
48%53%
41%
28%
6%
22%
18%
18%
18%
13%0%
3%
Added digital services / products around our existingexhibitions (like apps, digital advertising, digital signage)
Changed internal processes and workflows in ourcompany into digital processes
Developed a digital / transformation strategy for thewhole company
Developed a digital transformation strategy for individualexhibitions / products
Created a designated function in the upper/topmanagement (like a CDO, Head of Digital, etc.)
Launched digital products not directly related toexisting exhibitions
Other
(17 answers in total)
4523rd UFI Global Exhibition Barometer / July 2019 ©
Detailed results the Middle East
(13 answers in total)
4623rd UFI Global Exhibition Barometer / July 2019 ©
Detailed results the Middle East
Most important business issues in the exhibition industry in the Middle East and globally
Digitisation: implementation in the Middle East and globally
Middle East Global
19%20% 19%21%15%
26% 26%
16%10%
5%3% 3% 3%5%5% 2%
State of theeconomy in home market
Global economic
developments
Competitionfrom withinthe industry
Internalchallenges
Impact ofdigitisation
Competitionwith other
media
Regulatory /Stakeholders
issuesOther
58%
38%
48%31%
77%
28%
22%
18%
23%
8%
8%13%
0%
3%
Added digital services / products around our existingexhibitions (like apps, digital advertising, digital signage)
Changed internal processes and workflows in ourcompany into digital processes
Developed a digital / transformation strategy for thewhole company
Developed a digital transformation strategy for individualexhibitions / products
Created a designated function in the upper/topmanagement (like a CDO, Head of Digital, etc.)
Launched digital products not directly related toexisting exhibitions
Other
(13 answers in total)
4723rd UFI Global Exhibition Barometer / July 2019 ©
Detailed results for Australia
(20 answers in total)
4823rd UFI Global Exhibition Barometer / July 2019 ©
Detailed results for Australia
Most important business issues in the exhibition industry in Australia and globally
Digitisation: implementation in the Australia and globally
Australia Global
19%20% 19%25%27%
16%16%10% 9% 9%
5%7% 7%0%
5% 2%
State of theeconomy in home market
Global economic
developments
Competitionfrom withinthe industry
Internalchallenges
Impact ofdigitisation
Competitionwith other
media
Regulatory /Stakeholders
issuesOther
58%
5%
48%55%
60%
28%
5%
22%
18%
25%
15%
13%10%
3%
Added digital services / products around our existingexhibitions (like apps, digital advertising, digital signage)
Changed internal processes and workflows in ourcompany into digital processes
Developed a digital / transformation strategy for thewhole company
Developed a digital transformation strategy for individualexhibitions / products
Created a designated function in the upper/topmanagement (like a CDO, Head of Digital, etc.)
Launched digital products not directly related toexisting exhibitions
Other
(20 answers in total)
4923rd UFI Global Exhibition Barometer / July 2019 ©
Detailed results for China
(25 answers in total)
5023rd UFI Global Exhibition Barometer / July 2019 ©
Detailed results for China
Most important business issues in the exhibition industry in China and globally
Digitisation: implementation in China and globally
China Global
26% 26%20% 19% 19%
14% 13%17% 16%
10%5% 5%
1% 0%3% 2%
State of theeconomy in home market
Global economic
developments
Competitionfrom withinthe industry
Internalchallenges
Impact ofdigitisation
Competitionwith other
media
Regulatory /Stakeholders
issuesOther
58%
36%
24%
48%56%
8%
72%
28%
4%
22%
18%
13%0%
3%
Added digital services / products around our existingexhibitions (like apps, digital advertising, digital signage)
Changed internal processes and workflows in ourcompany into digital processes
Developed a digital / transformation strategy for thewhole company
Developed a digital transformation strategy for individualexhibitions / products
Created a designated function in the upper/topmanagement (like a CDO, Head of Digital, etc.)
Launched digital products not directly related toexisting exhibitions
Other
(25 answers in total)
5123rd UFI Global Exhibition Barometer / July 2019 ©
Detailed results for India
(20 answers in total)
5223rd UFI Global Exhibition Barometer / July 2019 ©
Detailed results for India
Most important business issues in the exhibition industry in India and globally
Digitisation: implementation in India and globally
India Global
23%20% 19% 19%
7%
25% 25%
16%16%10%
5% 5%0% 2%2%2%
State of theeconomy in home market
Global economic
developments
Competitionfrom withinthe industry
Internalchallenges
Impact ofdigitisation
Competitionwith other
media
Regulatory /Stakeholders
issuesOther
58%
25%
20%
48%55%
10%
60%
28%
30%
22%
18%
13%0%
3%
Added digital services / products around our existingexhibitions (like apps, digital advertising, digital signage)
Changed internal processes and workflows in ourcompany into digital processes
Developed a digital / transformation strategy for thewhole companyD
eveloped a digital transformation strategy for individualexhibitions / products
Created a designated function in the upper/topmanagement (like a CDO, Head of Digital, etc.)
Launched digital products not directly related toexisting exhibitions
Other
(20 answers in total)
5323rd UFI Global Exhibition Barometer / July 2019 ©
Detailed results for Indonesia
(10 answers in total)
5423rd UFI Global Exhibition Barometer / July 2019 ©
Detailed results for Indonesia
Most important business issues in the exhibition industry in Indonesia and globally
Digitisation: implementation in Indonesia and globally
Indonesia Global
20% 20% 20% 20% 20%19% 19%13% 16%
10%5% 5%7%
0% 0% 2%
State of theeconomy in home market
Global economic
developments
Competitionfrom withinthe industry
Internalchallenges
Impact ofdigitisation
Competitionwith other
media
Regulatory /Stakeholders
issuesOther
58%
48%
50%
30%
30%
30%
30%
60%
28%
22%
18%
13%0%
3%
Added digital services / products around our existingexhibitions (like apps, digital advertising, digital signage)
Changed internal processes and workflows in ourcompany into digital processes
Developed a digital / transformation strategy for thewhole company
Developed a digital transformation strategy for individualexhibitions / products
Created a designated function in the upper/topmanagement (like a CDO, Head of Digital, etc.)
Launched digital products not directly related toexisting exhibitions
Other
(10 answers in total)
5523rd UFI Global Exhibition Barometer / July 2019 ©
Detailed results for Japan
(12 answers in total)
5623rd UFI Global Exhibition Barometer / July 2019 ©
Detailed results for Japan
Most important business issues in the exhibition industry in Japan and globally
Digitisation: implementation in Japan and globally
Japan Global
20%28%
3% 3%
19% 19%22% 22% 22%
16%10%
5% 5%0% 0% 2%
State of theeconomy in home market
Global economic
developments
Competitionfrom withinthe industry
Internalchallenges
Impact ofdigitisation
Competitionwith other
media
Regulatory /Stakeholders
issuesOther
58%
48%42%
17%
17%
8%
58%
28%
22%
18%
13%0%
0%
3%
Added digital services / products around our existingexhibitions (like apps, digital advertising, digital signage)
Changed internal processes and workflows in ourcompany into digital processes
Developed a digital / transformation strategy for thewhole company
Developed a digital transformation strategy for individualexhibitions / products
Created a designated function in the upper/topmanagement (like a CDO, Head of Digital, etc.)
Launched digital products not directly related toexisting exhibitions
Other
(12 answers in total)
5723rd UFI Global Exhibition Barometer / July 2019 ©
Detailed results for Macau
10
Turnover Operating Profit
58
17
25
H12019
H22019
H12020
%%
50
13
24
13
2018 2019
25
63
Increaseof more
than 10%
Stable(between-10% and
+10%)
I don’tknow
Reduced by
11-50%
Reduced by more than 50%
LossIncreaseDecrease:less than
10%
I don’tknow
Decrease:10% ormore
42
5
43
19 13
Financial expectations of exhibition companies in Macau compared to previous years
10
71
(10 answers in total)
5823rd UFI Global Exhibition Barometer / July 2019 ©
Detailed results for Macau
Most important business issues in the exhibition industry in Macau and globally
Digitisation: implementation in Macau and globally
Macau Global
8%8%
27%20% 19% 19%
15%19%
16%10%
5% 5%12% 12%
0% 2%
State of theeconomy in home market
Global economic
developments
Competitionfrom withinthe industry
Internalchallenges
Impact ofdigitisation
Competitionwith other
media
Regulatory /Stakeholders
issuesOther
58%
20%
20%
48%40%
40%
10%
60%
28%
22%
18%
13%0%
3%
Added digital services / products around our existingexhibitions (like apps, digital advertising, digital signage)
Changed internal processes and workflows in ourcompany into digital processes
Developed a digital / transformation strategy for thewhole company
Developed a digital transformation strategy for individualexhibitions / products
Created a designated function in the upper/topmanagement (like a CDO, Head of Digital, etc.)
Launched digital products not directly related toexisting exhibitions
Other
(10 answers in total)
5923rd UFI Global Exhibition Barometer / July 2019 ©
Detailed results for Thailand
(10 answers in total)
6023rd UFI Global Exhibition Barometer / July 2019 ©
Detailed results for Thailand
20% 19% 19%28%
17%22%
16%10%
5% 5%11% 11%11%
0%0% 2%
State of theeconomy in home market
Global economic
developments
Competitionfrom withinthe industry
Internalchallenges
Impact ofdigitisation
Competitionwith other
media
Regulatory /Stakeholders
issuesOther
58%
20%
48%50%
10%
30%
28%
22%
18%
13%0%
0%
0%
3%
Added digital services / products around our existingexhibitions (like apps, digital advertising, digital signage)
Changed internal processes and workflows in ourcompany into digital processes
Developed a digital / transformation strategy for thewhole company
Developed a digital transformation strategy for individualexhibitions / products
Created a designated function in the upper/topmanagement (like a CDO, Head of Digital, etc.)
Launched digital products not directly related toexisting exhibitions
Other
Most important business issues in the exhibition industry in Thailand and globally
Digitisation: implementation in Thailand and globally
Thailand Global
(10 answers in total)
6123rd UFI Global Exhibition Barometer / July 2019 ©
Detailed results for other countries in Asia – Pacific
(16 answers in total)
6223rd UFI Global Exhibition Barometer / July 2019 ©
Detailed results for other countries in Asia – Pacific
Most important business issues in the exhibition industry for othercountries in Asia – Pacific and globally
Digitisation: implementation in other countries in Asia - Pacific and globally
Other Countries in Asia - Pacific Global
22%20% 19% 19% 17%25% 25%
16%10%
5% 5%11%
0%0%0% 2%
State of theeconomy in home market
Global economic
developments
Competitionfrom withinthe industry
Internalchallenges
Impact ofdigitisation
Competitionwith other
media
Regulatory /Stakeholders
issuesOther
58%
19%
48%50%
44%
18%
13%13%
6%3%
Added digital services / products around our existingexhibitions (like apps, digital advertising, digital signage)
Changed internal processes and workflows in ourcompany into digital processes
19%28%
Developed a digital transformation strategy for individualexhibitions / products
25%
22%
Developed a digital / transformation strategy for thewhole company
Created a designated function in the upper/topmanagement (like a CDO, Head of Digital, etc.)
Launched digital products not directly related toexisting exhibitions
Other
(16 answers in total)
6323rd UFI Global Exhibition Barometer / July 2019 ©
Conclusion
increase in 2018 are observed in Russia (71%), UK (55%), India (53%) and the USA (45%).
When asked about the most important issues for their business in the coming year, companies remain concerned about the following 4 topics: “State of the economy in home market” (24% in the current survey, down 1% compared to 6 months ago), “Competition from within the industry” (19%, unchanged), “Global economic developments” (19%, down 1%), “Internal challenges” (16%, up 1%).
Finally, the Global Barometer results show that the majority of companies respond to the accelerating process of digitisation in the exhibition industry. The “digitisation Implementation Index” towards a “full digitisation” is 27 globally. China, Germany, India, Indonesia, Italy, Mexico, the UK and USA are identified as the exhibition markets who are currently most advanced in the digital transformation process.
THANK YOU TO ALL SURVEY PARTICIPANTS FOR YOUR CONTRIBUTION!
THE NEXT GLOBAL BAROMETER SURVEY WILL BE CONDUCTED IN JUNE 2020 – PLEASE PARTICIPATE!
The Global Barometer survey has been measuring the pulse of the exhibition industry since 2008. This 23rd survey, concluded in July 2019, was answered by 322 companies from 57 countries. The results are detailed for 20 geographical zones, including 16 major countries and regions markets.
Survey results reveal a generally positive outlook in terms of financial expectations with, however, elements of slowdown noticed for the turnover during the first half of 2019 and also in terms of profit in 2019, when compared to 2018, reflecting the slowdown of global economic growth. More specifically:
• While a majority of companies in all regions – except Middle East / Africa - expect Gross Turnover increases for the two halves of 2019 and the first half of 2020, the first half of 2019 appears to be weaker compared with recent years. Having said that, current forecasts for the second half of 2019 and the first half of 2020 show a return to robust levels. Eight of the surveyed countries and regions have, for all three periods surveyed, a majority of companies declaring turnover increases: Australia, Brazil, Italy, Japan, South Africa, Thailand, UK and USA. For the second half of 2019 and the first half of 2020, this situation also applies to India, Indonesia, Germany, Macau and Russia.
• In terms of operating profit, 80% of companies maintained a good level of performance in 2018 and around 40 to 50% of them declared an increase of more than 10% compared to 2017. The highest proportions of companies declaring such an increase in 2018 are observed in Brazil, Germany, Italy, Mexico, the UK and the USA. For 2019, only Europe has, on average, an even higher proportion of companies expecting an increase of more than 10% of their operating profit. In all other regions, the share of companies projecting this decreases from 2018 to 2019. The highest proportions of companies declaring such an
6423rd UFI Global Exhibition Barometer / July 2019 ©
Appendix: Number of survey replies per countryTotal = 322 (in 57 countries/regions)
North AmericaCanadaMexicoUSA
Central & South AmericaArgentinaBoliviaBrazilChileColombiaCubaHondurasPanamaPeruUruguayVenezuela
AfricaSouth Africa
272
1213
5015
214
38111311
1717
EuropeBelgiumCroatiaCzech RepublicFranceGeorgiaGermanyGreeceHungaryItalyMoldaviaNetherlandsPolandRomaniaRussian federationSloveniaSpainSwedenTurkeyUkraineUnited Kingdom
9211131
1641
111121
2414341
11
Middle EastIranJordanLebanonQatarSaudi ArabiaUAE
Asia / PacificAustraliaChinaIndiaIndonesiaJapanMacauMalaysiaNew ZealandPakistanPhilippinesSingaporeSouth KoreaThailandVietnam
13411124
123202520101210
212144
102
web www.ufi.org
blog www.ufilive.org
@UFILive
www.facebook.com/ufilive
www.UFI.tv
www.linkedin.com/groups/4048434
UFI Official Account
UFI Diamond Sponsors
UFI Headquarters /European Office
17, rue Louise Michel 92300 Levallois-Perret France
T: +33 1 46 39 75 00 F: +33 1 46 39 75 01 [email protected]
UFI Asia/Pacific Regional Office
Suite 4114, Hong Kong Plaza 188 Connaught Road West Hong Kong, China
T: +852 2525 6129 F: +852 2525 6171 [email protected]
UFI Middle East /Africa Regional Office
Info Salons Middle East OfficeSheikh Zayed RdCity Tower 2, Office 2001APO Box 58580DubaiUnited Arab Emirates
T: +971 (0)4 331 [email protected]
UFI Latin American Regional Office
Corferias, Cra 37 # 24-67Auditorium Second FloorBogota, Colombia
T: +571 [email protected]
Research Patron