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    INTERNATIONAL FINANCE CORPORATIONINTERNATIONAL FINANCE CORPORATION

    Workshop on IMPACT

    ASSESSMNENT ANDRESULTS EVALUATION:

    Developed by Alexander Kobzev

    May 24, 2003

    IFC KIEV

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    Introduction: anticipated results of this training

    Upon completion of the training Ukraine Agribusiness DevelopmentProject:

    UADP team members would know how IFC monitoring andevaluation system is working

    Appropriate team members would fill in monitoring tool correctlyand use information

    Input of UADP team members will be incorporated in monitoringtool

    Any other expectations?

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    TA MONITORING AND EVALUATION WAS DESIGNED TO MEETTWO KEY OBJECTIVES:

    To evaluate project progress and learn from best practices

    To demonstrate projects transparency and to promote results toPEPs donors and IFC worldwide

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    Project Design

    Clearly definegoals andobjectives

    (Keep in mindhow you willmeasure theirachievement )

    SOM, IAM

    Suggest ourapproach or meetspecific donorrequirements

    SOM

    Agree measurableresults of the project(through M&E)framework

    - Verify goals andobjectives- Define actions, timing- Set targets

    SOM, IAM, PM and keyteam members(if appropriate)

    Baseline datacollection at thevery early stage

    Project team orexternal source

    Timely collectprogress data andadjust project plan(if appropriate)

    Appointed teammember underguidance of PM andSOM

    Critical steps

    Responsibility

    FundraisingProject

    PlanningAction

    Monitoring &Evaluation

    REQUIRED STEPS AT VARIOUS STAGES OF PROJECT LIFE

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    FRAMEWORK FOR RESULTS MONITORING AND EVALUATION

    Goal Objectives Activities Output Outcome Impact

    What we areaimingto change

    To increasefinancing to SMEthrough thedevelopment of

    leasing as afinancial instrument

    What should beimplementedto achieve the

    desired change

    To improve/increase leasingservice

    To improveknowledge andattitude of potentialcustomers ofleasing service

    To provide legalassistance...

    Our physicalactions

    To deliver 24trainings,2 bookletspublished, 5000

    copies each

    -Direct results fromthe Activities- Have effect

    immediately or in ashort term periodduring the projecttimeframe

    600 trainedemployees of financialinstitutions

    75% of participantshad significantly

    improvedunderstanding ofleasing transactions(measured by test)

    - Anticipated effect- Can be observedduring the project life

    and within 1-3 yearsafter completion- Measures theachievement ofObjectives

    -Increased number offinancial institutionsproviding leasing service-At least 4 as a directoutcome of the project

    - Desired final change- Has effect within 1-10 years after

    completion, rarelyduring the projecttimeframe- Measures theachievement of Goal

    Leasing companiesgrowing their business

    More leasing finance isavailable to SMEs

    Definition

    Example

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    FIRST TOOL USED TO STRUCTURE PROJECTS AND TO SET TARGETSE.g. Technical Assistance for Sugd Agro Serv

    ACTIVITIES: ACTIVITIES TARGETS:EXPECTED

    OUTPUTS:OUTPUT TARGETS:

    EXPECTED

    OUTCOMES:OUTCOME TARGETS: EXPECTED IMPACT: IMPACT INDICATORS:

    Priority A

    Deliver trainings/

    consultations to SAS

    shareholders andfarmers in the broader

    Sugd province

    24 sessions of the basic

    course (basic course =60

    hours) and 8 sessions of

    advanced course (advanced

    course =100 hours)

    a) crop production

    b) sound environmental

    practices, including irrigation

    management

    c) occupational health and

    safety

    At least 400 participants

    have received basic

    training and at least 100 -

    advanced training in:

    a) crop production

    b) sound environmental AG

    practicesc) occupational health and

    safety

    80% of participants have

    passed test w ith a pass

    mark of 75%

    On all SAS shareholder farms

    w ater table is lower than 2

    meters at all locations by 2007

    SAS area of salinized land does

    not increase

    Increased SAS area under active

    use of biological control systems

    Full adoption of integrated pest

    management by SAS

    Set up and maintain

    demonstration field

    Establish 25 hectares demo

    site, involving other supplier

    companies in the region and

    governmental agencies

    Provide field training

    and advice to SAS

    members

    8 field days a y ear, (20 in

    total) covering

    a) laser levelling

    b) irrigation

    c) seeding

    d) tillage

    e) harvest management

    Model is replicated in

    other Tajik and CIS areas # of replications

    SAS shareholders

    and farmers in the

    broader Sugd

    province improve

    their knowledge of

    modern crop

    production practices

    Improvement in:

    1.1 Salinity

    management

    1.2 Pest

    management

    1.3 Fertilizers use

    1.4 Irrigation

    1.5 Crop

    diversification

    1.6 Safety of

    farming

    At least 40 participants per

    field day (~800 in total)

    a) laser levelling

    b) irrigationc) seeding

    d) tillage

    e) harvest management

    Objective 1: To introduce modern agronomic pr actices

    Whatare we actually doing? hatare the immediateresults of ouraction Whatshould be implemented?

    All SAS hectares receive

    accurate timimg, rate and

    placement of fertilizers by 2006

    30% reduction in water use per

    SAS hectare by 2006

    Flexibility in crop production is

    resulting in profitable operations

    each year

    Decreased accident and mortality

    rate

    Poverty is reduced

    through:

    Crop productivity gradual

    increase

    Farms earn more income

    and become more

    profitable

    Farmers debt burden is

    servicable

    Farmers earn more for

    their f amilies

    Crop yield per hectare

    increases by 50% by the

    year 2010

    Average net incomeincreases to 100USD per

    hectare

    Loan defaults less tha

    3%

    Debt per hectare is

    servisable

    Income per farm w orker

    increased to 20 USD per

    month by 2007

    Where itshould bring us atthe very end?

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    SECOND TABLE USED AS A PLANNING TOOL FOR MONITORINGE.g. Central Asia Leasing Project

    II 2002 III 2002 IV 2002 I 2003 II 2003 III 2003

    Develop and deliver

    customized training in

    each country to

    government officials and

    businesses

    # of customized training modules

    # of seminars for government officials

    # of seminars for financial institutions

    # of seminars for lessers accountants

    # of seminars for lessees

    Internal reports Quarterly Team assistasnt 9-12 (total)

    40

    50

    20

    40

    4

    2

    0

    1

    1

    Provide individual

    consultation to lessers,

    lessees, potential

    lessees and lessers,

    local commercial banks,

    microf inance institutions

    # of hours of consultation provided

    # of consultations provided

    Internal reports Quarterly Team ass is tasnt 1200

    1000

    55

    II 2002 III 2002 IV 2002 I 2003 II 2003 III 2003

    # of trained participants:

    ~300 governmental of ficials

    ~700 fin institutions rep's

    ~180 lessers' accountants

    ~1000 SME representatives

    Internal reports Quarterly Team assistasnt

    300

    700

    180

    1000

    30

    0

    40

    20

    # of organizations served Internal reports Quarterly Team assistasnt 600

    (200 per

    country)

    16

    II 2002 III 2002 IV 2002 I 2003 II 2003 III 2003

    Governmental off icials

    are more supportive to

    leasing

    Local leasing institutions report to

    have support from local officials

    Leasing institutions

    survey

    Annually Deputy project

    manager

    N/a N/a

    Financial institutions

    launch leasing or

    improve leasing

    operations

    # of participating companies launching

    leasing operations

    # of participating companies improving

    leasing operations

    Leasing institutions

    survey

    Annually Deputy project

    manager

    4

    6

    N/a

    N/a

    Lessers take all available

    tax exemptions

    % of participating companies improve

    profitability

    Leasing institutions

    survey

    Annually Deputy project

    manager

    90% N/a

    Private sector is more

    active in attaining

    finance through leasing

    % of participating SME consider

    choice between cr edit and leasing

    % of participating SME apply for

    leasing

    SME survey

    (comparison of

    participating and

    other comppanies)

    Annually Deputy project

    manager

    40%

    10-20%

    N/a

    RESPONSIBILITYFREQUENCY

    RESPONSIBILITY

    TARGETACTIVITIES: OUTPUT INDICATORs

    DATA SOURCE &

    COLLECTION

    METHODs

    Objective 2: To improve/increase the knowledge and understanding of equipment l easing

    TARGET

    CURRENT

    STATUSOUTCOME OUTCOME INDICATORs

    DATA SOURCE &

    COLLECTIONMETHODs

    FREQUENCY

    CURRENT

    STATUS

    OUTPUTS:

    DATA

    DATA

    DATA

    Potential lessees and

    lessers, and local

    officials understand

    concept and

    practicalities of leasing

    OUTPUT INDICATORs

    DATA SOURCE &

    COLLECTION

    METHODs

    FREQUENCY RESPONSIBILITYCURRENT

    STATUSTARGET

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    PROJECTS BECOME MORE EFFECTIVE

    Project will train fourteen local Uzbek consultants over two separate rounds witheach round lasting some three weeks

    The project team decided to allow consultants a period of six months to implementtheir training

    In March 2002 an evaluation of the first round was conducted through personalinterviews with consultants and their clients

    Result: redesign of program for 2nd round

    Key findings: Consultants showed improved knowledge of key business specializations where they

    previously had little or no exposure

    During the six given months they progressed toward service diversification,

    project/client management, but less than expected

    Eg.: Pilot Training of Uzbek Consultants - Midpoint Evaluation

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    Results for Activity 1Results for Activity 1

    Activity Specification:

    Produce informational and

    analytical materials;

    Carry out consultations on

    legislative issues;

    Participate in working group

    activities.

    Activities Outputs

    Issues addressed in produced

    policy papers(concepts,proposals), the extent of papers

    distribution;

    Different groups/ministerial

    departments consultedand issues

    addressed;

    Submitted proposals and

    comments to working groups.Outcomes

    Policymaking process is

    facilitated;

    Policymakers are betterinformed aboutagribusiness issues;

    New strategies and

    legislation are proposed

    and developed by

    policymakers.

    Outcome Verifiable Indicators

    Provided advice is used by

    government;

    New legislation specifically

    incorporates our suggestions;

    Requests from government for

    information/advice or to

    participate in working groups.

    Impact

    Policy environment is more

    favorable for agribusinessdevelopment (needed

    legislation is adopted)

    Activity:

    Conduct and disseminate

    policy-oriented research and

    carry out consultations with

    policymakers

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    Results for Activity 2Results for Activity 2

    Activity Specification:

    Provide consultations to banks,

    insurance companies and other

    financial intermediaries;

    Promote interaction/be anintermediary between

    farms/agribusinesses and financial

    institutions

    Organize and conduct trainingprograms.

    Activities Outputs:

    Number of clients served and

    issued addressed;

    Number of different companies

    consulted;

    Number of contacts between

    farmers and financerscreated;

    New concepts developed andpresented;

    Number of business plans

    developedand submitted tobanks.

    Outcomes:

    Better access to credit,

    insurance secured;

    Financial institutions

    more knowledgeable

    about agribusiness (andvice versa);

    New financial products

    are introduced, including

    long-term credit.

    Outcome Verifiable Indicators:

    Expanded the number of banks,

    financial institutions providing

    credit, insurance;

    Amount of credit, insurance provided

    and extended amount of long-termcredit;

    Increase the rate of repayment;

    Percentage of crops insured;

    Number of new financial products

    introduced.

    Impact:

    Farms become more

    profitable and efficient;

    Stable market for long-term

    rural credit and insurance isestablished.

    Activity:

    Promote credit and

    insurance relations inthe agricultural sector

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    Results for Activity 3: Agronomic ActivitiesResults for Activity 3: Agronomic Activities

    Activity Specification:

    Provide consultations, organize

    seminars on new crop varietiesand use and management of

    agricultural inputs;

    Set up and maintain

    demonstration fields introducing

    new crop varieties;

    Be an intermediary between

    input-supplier and producers.

    Activities Outputs:

    Farmers served through carried

    out consultations and seminars;

    Increased the number of farmers

    introduced to new crops andnew technologies;

    Training materials produced and

    extent of their distribution to ag

    producers;

    Increased the access of input

    suppliers to ag producers and

    vice versa.

    Outcomes:

    New, more productive

    crop varieties planted;

    New techniquesfor

    planting , inputmanagement adopted;

    Better utilization of

    agricultural inputs;

    Farmers are better

    educated on agronomic

    practices and better

    decision makers.

    Outcome Verifiable Indicators:

    Number of new crops farmers

    cultivate;

    Number of new inputs used; more

    economical/productive use ofexisting inputs

    Extent of new technologies

    farmers use in their use.

    Impact:

    Increase in yields, crop

    productivity and in farm

    income increases

    Activity:

    Introduce new agronomic

    practices.

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    Results for Activity 4Results for Activity 4

    Activity Specification:

    Publish bimonthly bulletin and

    other publications;

    Organize and conduct press events

    (press clubs; meetings with themedia) and prepare press releases;

    Develop and maintain contacts with

    government, the media, NGOs,

    other research institutions, etc.

    Activities Outputs:

    Publication produced, issues

    presented to the public, and

    number of subscribers;

    Number of media representativesand experts participated in

    events;

    Number of interviews conducted

    and number of different mediaoutlets that cooperate with the

    Project;

    Number of contacts established

    and joint events conducted.

    Outcomes:

    Established project as a

    reliable source of

    information;

    Provided regular andfree access to

    information;

    Facilitated contact

    among government,

    NGOs, media,

    researchers.

    Outcome Verifiable Indicators:

    Number of times articles are

    referencedfrom Projects

    publications;

    Number of new subscribers, rate ofre-subscription;

    Number of articles, broadcasts about

    event.

    Number of new requests for

    interviews

    Impact:

    Increase awareness of

    private agribusiness issues

    and gain support for private

    agribusiness.

    Activity:Conduct an information

    campaign through mediaevents, publications, and

    public discussions.

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    OUTPUTS

    CompletedActivities

    Outputs

    Conduct training onEffective Presentation

    Provide 3 consultations to

    Policy makers

    Carry out study of ForestsSector in NW Russia

    E.g. Nine UIP consultants haveimproved their presentation skills

    Two draft amendments to Land Code

    were proposed

    At least 15 potential investors receivethe study report

    Completed activities are not Outputs

    - Direct results from the Activities

    - Have effect immediately or in a short term period during the projecttimeframe

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    OUTCOMES

    - Anticipated effect

    - Can be observed during the project scope and within 1-3 years aftercompletion- Measure the achievement of Objectives

    Outputs vs Outcomes Whats the difference?

    E.g. How many people haveimproved their knowledge?

    300 SME representativeswere trained on advantagesof leasing

    How well they have appliedthe received knowledge

    50 SME participated in the training haveapplied for lease financing

    Outputs Outcomes

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    IMPACT

    - Desired final change- Has effect within 1-10 years after completion, rarely during the projecttimeframe- Measures the achievement of Goal

    Outcomes vs Impact Whats the difference?

    E.g. What was implemented?

    Accurate fertilizingCrop management

    How the implemented changeshave affected the business?

    Increase of yields per hectare,Revenue and profits

    Outcomes Impact

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    TARGET

    - Planned level of the indicator

    BASELINE- Level of the indicator at the project starting point

    WE SET TARGETS AND DEFINE BASELINE LEVELTO HAVE CLEAR EXPECTATIONS FOR THE PROGRESS

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    HOW TO WORK WITH THE TABLE?

    What should change?

    Write short verbal description of theexpected result in the first column

    How you will measure?

    Whats your target for it?

    Choose indicator and set target levelfor it

    EXPECTEDO TPUTS:OUTPUT

    TARGETS:

    Pla e s on leasing ma ket

    of NW Russia imp ove

    thei know ledge and skillsof application and

    advantages of lease

    100-150 manage s f om

    at least 50 companies

    t ained o consulted

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    COMPONENTS OF THE PROJECTTraining

    Objectives

    ActivitiesOur means oftraining

    OutputsHow many andhow well peoplewere trained

    OutcomesResults ofapplication ofreceivedknowledge(NB measureachievement ofObjective)

    Potential indicators

    - To introduce modern sustainable agriculturaltechnologies in XX oblast

    - To raise local management skills in financialcontrolling

    - # of trainings delivered by subject- # of training hours

    - # of copies and key components of manualsdistributed

    - Name key components of online training tools

    - # of people trained from # of companies- % of participants completed test with a XX pass

    mark

    - Increase in # of hectares under biological controlsystems

    - Improve in profitability of participating companies- % of participating SMEs apply for leasing- % of served companies improve internal documents

    and CG practices

    Comment

    - Better avoid: To raise local management skills toogeneral objective, its better to be specific on the onthe subject of training

    - Better avoid: # of training modules and othertraining materials developed additional measure,successfully conducted training assumes developedtraining materials

    - Better avoid: Independent testing of the trainingmaterials additional costs & questionable value

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    COMPONENTS OF THE PROJECTTrain the Trainer

    Objectives

    ActivitiesOur means ofknowledgetransfer

    Outputs

    OutcomesHow many people

    and how wellare trained bythe partners

    Potential indicators

    - To raise local management skills in financialcontrolling trough building local training capacity

    - To increase knowledge about CG of the nextgeneration of managers

    - # of seminars/round tables other events forpartners

    - # of trained partners- # of case studies, manuals, training modules

    transferred

    - # of partners delivering training over time- # of SME representatives trained by the partners

    over time- % of participants completed test with a XX pass

    mark

    Comment

    - Be specific on the on the subject of training

    - Better avoid: Number of issued covered

    - NB to identify target audience: e.g. business peoplevs students

    - For internal information can be worthy to revisitpartners and check quality of teaching

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    COMPONENTS OF THE PROJECTLegislative Work

    Objectives

    Activities

    Our means ofinfluencing thePolicy makers

    OutputsWhat wepropose

    OutcomesWhat wasadopted

    Potential indicators

    - To improve legislative framework of XX sector

    - # of meetings/round tables/other events held- # of presentation given during the- # of hours of consultation to government

    - # of drafts/amendments proposed- Name of targeted laws to draft or amend

    - # and names of approved drafts/amendments

    Comment

    Concern for further usability:

    - # of issues identified or discussed- # of collaborative activities and joint activities- # of different departments consulted- # of other organizations requested our policy input

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    COMPONENTS OF THE PROJECTDirect Assistance to Companies Objectives and Scope Can Vary Greatly

    Objectives

    Activities

    Outputs

    Outcomes

    Potential indicators

    - To support investment initiatives in particularsector

    - To built up supply chain links for XXX company- To increase access to XXX market of particular

    companies

    - # of feasibility studies/business plans- # of potential partners evaluated- # of hours of consultation- # of deals consulted

    - # of companies assisted with the tailored program- # of partnerships created

    - Value of investment in progress and completed in #of companies

    - Additional sales, market share gain- Reduced costs, additional profits

    Comment

    Concern for further usability:

    - # of obstacles identified

    - Level of satisfaction of investors/clients

    - Independent valuation of research quality

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    COMPONENTS OF THE PROJECTPublic Relations

    Objectives

    ActivitiesPR means

    OutputsExpected

    publicity

    OutcomesPublicity reachand effect

    Potential indicators

    - To increase public awareness of equipment leasingissues

    - # of round tables/conferences/ press conferencesheld

    - # of press releases sent- Deadline for website launch and frequency of

    update

    - # of media appearances per month/quarter and intotal

    - # of people reached from target audience permonth/quarter and in total

    - # of project replications

    Comment

    - PR is useful to to get more clients/partners orreplicate the project. If there is no need in it then,we should consider usefulness of nation-widecampaigns

    Concern for further usability:- # of new contacts established- #of requests from media to organize press events- # of times articles/press releases are referenced- # of new requests for interview