Twin Tank System

Kills* Greater than 99.99% of Salmonella**

10 Accessories with Handy Storage Bag

Twin Tank™

Twin Tank™

Hand Steamer

*With steam alone, on hard non-porous non-food contact surfaces per instruction manual **Salmonella enterica ATCC 10708

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Twin Tank™ Hand SteamerCongratulations on the purchase of your new HOOVER Twin Tank™ Hand Steamer. There are many useful features built into your cleaner and we recommend that you carefully read this instruction manual so that you may take best advantage of them.

Features:1. Steam Nozzle2. Water Fill Safety Cap3. Safety Pressure Indicator4. Steam Trigger5. Handle6. Power Cable

7. Clean Control™ Dial8. Solution Tank9. Steam Ready Indicator Light10. Power Button11. Power Indicator Light12. Water Tank (inside Unit Body)

Accessories:A. Large Surface Cleaning Tool (Wedge)

with Microfibre PadB. Garment & Upholstery Steaming ClothC. Small Nylon Scrubbing BrushD. Medium Nylon Scrubbing BrushE. Hoover SteamPlus™ Cleaning Solution 2xF. Accessory Storage BagG. Hose/Handle Assembly with Quick

Connect Adaptor (hose not shown)

H. Elbow NozzleI. Grout Cleaning ToolJ. Window Squeegee/Garment

Steaming ToolK. Detail Cleaning Wand with

Microfibre PadL. Scraping ToolM. Measuring JugN. Extension Nozzle

Specifications:Power Cable Length: 5.1mWater Capacity: 300mLPmax.: 1200W

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sPlease contact Hoover Customer Care 1300 360 845 to find your local spare parts provider.

Run Time: 10-15minsHeat Time: 3-5minsWeight: 1.9kg

Safety Precautions and WarningsThe power and the heat of the steam may have adverse consequences for certain materials. Always check before putting the appliance into operation, whether the surface or material is actually suitable for treatment with steam. Do this by executing a test on a hidden surface of the material you wish to treat.

1 This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.

2 Children should be supervised to ensure that they do not play with the appliance.

3 To prevent electrical shock, do not immerse the appliance, power cord or power plug into water or other liquids.

4 Always check the power cord before use, the power cord and the plug should be in a good condition and must not be damaged. If the power supply cord is damaged or defective, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.

5 Do not unplug by pulling on the power cord. To unplug, grasp the plug not the power cord. Do not use extension cords or outlets with inadequate current carrying capacity.

6 Do not handle or operate the appliance with wet hands and follow electrical safety precautions at all times, i.e., never operate without shoes.

7 Do not aim steam directly at parts that containing electrical components such as the electrical components inside an oven.

8 For pressurised appliances, do not fill the boiler while the power cord is plugged in, disconnect the power supply and unplug the power cord.

9 For pressurised appliances, do not intend to remove the filler cap while the appliance is in operation or under pressure; ensure that it is firmly sealed before commencing use. When carry out maintenance, always open the filler cap slowly, this will allow any remaining steam to escape gradually.

10 The force and heat of the steam may damage certain materials. Some fabrics may react to the temperature of the steam.

11 Do not hold the steam in the direction of one spot for long periods! This can cause damage to materials!

12 Never overfill the tank/boiler. Overfilling may result in a possible electrical shock, emission of boiling water; scalding and steam generation may be affected.

13 Exposure to hot steam can cause scalding!14 Extreme caution should be exercised when

using the appliance to clear stairs.

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15 Burns can occur from touching hot parts, hot water or steam. Use caution when draining the appliance after use as there may be hot water in the appliance.

16 Do not attempt to change the attachments while the appliance is emitting steam. Use only manufacturer’s recommended accessories.

17 Do not leave the appliance unattended when it is connected to a power supply or an electrical outlet.

18 Never attempt to steam clean clothes which are still being worn.

19 Ensure that the appliance does not operate on an empty tank.

20 Do not apply steam directly to very cold glass surfaces.

21 Only water should be used in this appliance. Use distilled/purified water if the tap water in the water in your area is very hard.

22 Damage caused by improper use of steam on objects, materials, persons or animals or by not observing the instructions in this manual will void warranty.

23 Always store the appliance indoors in a cool and dry place.

24 For appliances without solution tank, do not add cleaning solutions, scented perfumes oils or any other chemicals to the appliance, as cleaning agents may damage the appliance or make it unsafe for use.

25 For pressurised appliances, the Nozzle, Hose and the attachments become hot during use. To avoid injuries, do not touch the nozzle while using this appliance.

26 CAUTION: This appliance produces steam, there is risk of scalding. Be Careful!

Grounding InstructionsThis appliance must be grounded. If it should malfunction or breakdown, grounding provides a path of least resistance for the electric current to flow, this will reduce and prevent the risk of electric shock. This appliance is equipped with a cord having an equipment-grounding conductor and grounding plug. The plug must be inserted into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances.

This cleaner must be operated in accordance with these instructions and used only for domestic household cleaning. This cleaner is not fit to be used as an industrial cleaner hence will void the manufacturer’s warranty if used inappropriately.

Please read these instructions thoroughlyThis will ensure you obtain full benefit from your new cleaner. Keep this Instruction Manual in a handy place for future reference.

ImportantAlways switch the cleaner off and remove the plug from the electricity supply before cleaning your appliance, when not in use, or attempting any maintenance task. The cleaner must only be connected to an AC supply at the voltage shown on the rating plate. This cleaner should only be used for its intended purpose as described in these instructions.

Before You Begin

Turn off, unplug, and allow steam cleaner to cool before removing accessories. Always have the nozzle pointed away from you and others during installation.

Attaching AccessoriesSee the “Accessories Chart” for suggested use and extensions required.

Steam NozzleThe steam nozzle is permanently attached to hand steamer and can be used for direct steam application or to attach desired accessories. See “Accessory Chart” for which accessories can be attached.

Assembly

Extension NozzleHow to Attach and Remove1. Fit the extension nozzle over the steam nozzle on

hand steamer (1.1). Align the orientation marks and rotate clockwise until extension nozzle is in locked position and secure. Once extension nozzle is attached, use for direct steam application or attach desired accessories. See “Accessory Chart” for which accessories can be attached.

2. To remove extension nozzle rotate counter-clockwise and gently pull away from steam cleaner.1.1

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HoseHow to Attach and Remove1. Fit the hose assembly with built in handle over the steam

nozzle on hand steamer (1.2). Align the orientation marks and rotate clockwise until hose assembly is in locked position and secure.

2. To remove assembly, slide release button at the base of hose away from steam cleaner and rotate counter-clockwise and pull away hose.

Attaching Accessories to Hose/Handle Assembly1. Once hose assembly is attached, you can attach the wand

or wedge accessories to the Hose Handle (1.3, A) (See “Accessory Chart”). To connect the wand and wedge, pull back the quick release ring (1.3, B) on handle and insert the wand or wedge. Once wand or wedge is attached, release the ring (1.3, B), attach the corresponding microfibre pad over frame and secure with the bungee clip. See “Accessory Chart” for suggested use. See “Maintenance” section for cleaning instructions.

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Accessories Chart: Extensions and Usage

CAUTION: Before cleaning any electrical appliance, check and follow appliance manufacturer’s cleaning guidelines. Never apply steam to electrical parts.

Accessory Required Extension for use Suggested Use

Nozzle Extension

Steam Nozzle

Hose

Extension NozzleX

Direct steam application, but primarily as an extension to attach smaller accessories.

Window Squeegee/Garment Steaming Tool

X

Shower glass doors, mirrors, glass, removing soap scum and grime. Garment tool for taking wrinkles out of garments, steaming draperies, tablecloths, and more (without solution).

Small and Medium Nylon Scrubbing Brushes

XOven, microwaves, stove tops, showers, bathtubs, tap fittings, tile, grout, toys, refrigerators, etc.

Elbow NozzleX

Stove tops, around tap edges, grout,microwaves, sinks, hard to reach areas, etc.

Grout Cleaning Tool X Cleaning all grout lines, sanded or nonsanded.

Scraping ToolX

Scraping baked on food, grime, and grease. Removing residue or other difficult substances from surfaces.

Wedge (large surface cleaning tool) with microfibre pad

X

Cleaning counter tops, tables, cabinets, ceiling fans, range ovens, range hoods, refrigerators inside and out. Mirrors, glass doors, showers, tile walls, and cleaning non-porous, sealed, hard furniture as well as upholstery.

WARNING: Turn off, unplug, and allow steam cleaner to cool before servicing or filling tank. Do not clean over electrical outlets. Use only with Hoover® SteamPlus™ Cleaning Solution.WARNING: Do not use hot or boiling water to fill clean water tank.WARNING: Do not add any cleaning solution, detergent, vinegar and bleach to the water tank. This will cause damage to the filter and the internal components of the steam mop.

Instructions for Use

Filling Clean Water Tank Use caution when removing water fill safety cap. Even when cap is able to be turned the steam cleaner may still be hot, especially the metal ring.IMPORTANT: Do not add cleaning solution to water tank.1. Place the steam cleaner on a level surface. If you are filling the water

tank during or after use, see “Refilling Water During Operation” instructions. After you have ensured the steam cleaner has cooled and pressure has been released, the water fill safety cap should turn freely for removal. Unscrew the water fill safety cap counter- clockwise (2.1).

2. Add 300ml water into the measuring cup, as indicated on cup, and pour the water into the water tank (2.2). (Max. capacity of the tank is 300ml. Do not overfill the water tank. Allow space to be left at the top).

3. Overfilling may cause excess water to be emitted from the steam cleaner. When refilling the steam cleaner, make sure to empty all remaining water from the water tank before refilling

4. Re-install the water fill safety cap in a clockwise direction and tighten until completely sealed.

5. DO NOT OVERTIGHTEN SAFETY CAP

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Removing and Filling Solution TankIMPORTANT: Do not mix Hoover® SteamPlus™ cleaning solution with any other cleaning solution.

1. Squeeze tabs on side of solution tank to slide tank out of steam cleaner as shown (2.3).

2. Remove cap from the top of solution tank (2.4).

3. Fill the solution tank with recommended Hoover® SteamPlus™ Cleaning Solution using Funnel and Measuring Cup. FOR OPTIMAL CLEANING RESULTS, add the solution directly into the solution tank of your Hoover® Steam Cleaner.

4. Replace cap ensuring that it is fully sealed.

5. Replace solution tank by sliding it into opening and applying light pressure to the back of the tank until tabs on side of the tank lock into body of steam cleaner.

IMPORTANT: Do not leave Clean Control™ Dial in between settings. Make sure the dial clicks into the proper setting before use.

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Instructions for Use (continued)

Correct Use

Incorrect Use

Using The Clean Control™ Dial(When using with Hoover® SteamPlus™ Cleaning Solution)

1. The Clean Control™ Dial controls the amount of cleaning solution that is added to the steam.

2. It does not adjust the amount of steam, only the cleaning solution.

3. If you wish to clean with steam alone, simply turn the Clean Control™ Dial to “OFF”. Now every time you press the steam trigger, you will release steam alone.

4. If you wish to clean using Hoover® SteamPlus™ Cleaning Solution, simply turn the Clean Control™ Dial to the desired setting. Now when pressing the steam trigger, the steam cleaner will release the amount of solution that is indicated on the Clean Control™ Dial as well as steam.

Operating Steam Cleaner1. Press the power button. The blue power indicator light should stay illuminated.

If the light does not illuminate, check the “Troubleshooting” section for more details.

2. The steam cleaner should take between 3-5 minutes to heat up to steam temperatures, which will be indicated when the green steam ready indicator light illuminates.

3. When operating the steam cleaner, make sure to keep it level during use. Tilting the cleaner downward too far will cause water to be emitted from the cleaner.

WARNING: Do not operate steam cleaner without water in water tank.

For Optimal Cleaning Performance(When using with Hoover® SteamPlus™ Cleaning Solution)

1. Fill the solution tank with the Hoover® Steam Cleaning Solution as directed in “Removing and Filling solution tank” section. Turn Clean Control™ Dial to HIGH.

For Limited Disinfection1. Use steam alone. Do not use cleaning solution. Turn Clean Control™ Dial to “OFF”.

2. Use steam cleaner with hose assembly and detail cleaning wand with microfibre pad.

3. Make a minimum of 4 passes at a medium pace, 2-3 seconds per stroke. Allow to sit for 1 minute.

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1. Press power button to turn “OFF” and then unplug power cable from wall outlet.

2. Press down steam trigger (2.5,A) to release pressure. When water tank is under pressure, the safety pressure indicator will rise above the surface of the cap (2.6,B). When the tank is not under pressure the safety pressure indicator will be flush or below the surface (2.6,C).

3. Wait 7-10 minutes until the safety pressure indicator has gone down, which indicates the steam cleaner has cooled. After 10 minutes, if the safety pressure indicator has not fully dropped, release residual pressure by pressing steam trigger. Slowly start to unscrew the water fill safety cap counter-clockwise while gently pushing on the safety pressure indicator. DO NOT FULLY UNSCREW THE WATER FILL SAFETY CAP AT THIS TIME. Allow steam cleaner to cool an additional 5 minutes. After you have ensured the steam cleaner has cooled and pressure has been released, the water fill safety cap should turn freely for removal. Unscrew the water fill safety cap completely.

Instructions for Use (continued)

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Refilling Water During OperationCAUTION: To avoid burn injury, do not refill water tank before steam cleaner has cooled completely. Use caution when removing water fill safety cap. Even when cap is able to be turned the steam cleaner may still be hot, especially all metal surfaces.

4. Remove any remaining water to avoid overfilling (2.7, D), insert funnel and add 300ml (10oz) water into the measuring cup. Pour the water into the water tank (2.7, E). (Max. capacity of the tank is 300ml. Do not overfill the tank to allow space to be left at the top).

5. Re-install the water fill safety cap in a clockwise direction and tighten until completely sealed.

6. DO NOT OVERTIGHTEN SAFETY CAP.

IMPORTANT: DO NOT ADD CLEANING SOLUTION TO WATER TANK.

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1. After the steam cleaner is used, press the power button to turn power “OFF” and then unplug the power cable from wall outlet.

2. Press down the steam trigger to release all pressure.

3. Wait 7-10 minutes until the safety pressure indicator has gone down, which indicates the steam cleaner has cooled. After 10 minutes, if the safety pressure indicator has not fully dropped, release residual pressure by pressing steam trigger. Slowly start to unscrew the water fill safety cap counterclockwise while gently pushing on the Safety Pressure Indicator. DO NOT FULLY UNSCREW THE WATER FILL SAFETY CAP. Allow steam cleaner to cool an additional 5 minutes. After you have ensured the steam cleaner has cooled and pressure has been released, the water fill safety cap should turn freely for removal. Unscrew the cap completely (2.8).

4. Empty the residual water in the tank and allow to dry. Clean the external surface with a dry cloth. Re-install the water fill safety cap in a clockwise direction and tighten until completely sealed.

5. DO NOT OVERTIGHTEN SAFETY CAP.

Cleaning After UseCAUTION: To avoid burn injury, do not refill water tank before steam cleaner has cooled completely. Use caution when removing water fill safety cap. Even when cap is able to be turned the steam cleaner may still be hot, especially all metal surfaces.

IMPORTANT: Make sure safety cap is tightened securely before continuing use or for storage.

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Maintenance

This steam cleaner contains no user serviceable parts. Do not try to repair it yourself. If steam cleaner is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, call Customer Service at 1300 360 845 for further instruction before continuing use.

Cleaning Microfibre Pads1. Machine washable on “warm” setting. Always use a mild detergent.

2. For best care results, lay flat to dry.

IMPORTANT: Allow the steam cleaner to fully cool down before performing any maintenance or troubleshooting checks.

IMPORTANT: Never use bleach or fabric softener when washing the microfibre pad.

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Storage1. After the steam cleaner is used, press the power button to turn the power “OFF” and then unplug

the power cable from the wall outlet.

2. Press down the steam trigger to release all pressure.

3. Wait 7-10 minutes until the safety pressure indicator has gone down, which indicates the steam cleaner has cooled. After 10 minutes, if the safety pressure indicator has not fully dropped, release residual pressure by pressing steam trigger. Slowly start to unscrew the water fill safety cap counter-clockwise while gently pushing on the safety pressure indicator. DO NOT FULLY UNSCREW THE WATER FILL SAFETY CAP AT THIS TIME. Allow machine to cool an additional 5 minutes. After you have ensured the steam cleaner has cooled and pressure has been released, the water fill safety cap should turn freely for removal. Unscrew the cap completely.

4. Empty the residual water in the tank and clean the external surface with a dry cloth. Allow to dry. Re-install the water fill safety cap in a clockwise direction and tighten until completely sealed.

5. DO NOT OVERTIGHTEN SAFETY CAP.

6. Leaving unused solution in solution tank will not affect performance.

7. Store upright in a protected, dry area. Keep water funnel and measuring cup for future use.

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TroubleshootingUse troubleshooting guide as a first step to resolve any problems you may be experiencing.If steam cleaner is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, call Customer Service at 1300 360 845 for further instruction before continuing use.WARNING: To reduce risk of personal injury - unplug steam cleaner before servicing and allow to cool.

PROBLEM POSSIBLE REASON POSSIBLE SOLUTION

Reduced steam or no steam

1. Water tank may be empty.

2. There is no power to the steam cleaner.

3. The water fill safety cap may not be attached correctly.

4. Steam nozzle may be blocked.

1. Refer to the “Refilling Water During Operation” section.

2. Turn power button on or check fuse or breaker in home.

3. Refer to the “Refilling Water During Operation” section.

4. With steam cleaner unplugged and all steam discharged, clean any visible debris from outlet of steam nozzle using a straightened paper clip.

Steam cleaner workedintermittently and then stopped

1. Not enough water in the tank.

1. Refer to the “Refilling Water During Operation” section.

Steam cleaner will not turn on

1. Blown fuse or breaker.2. Power cable not plugged in.3. Power button is not on.

4. Internal fuse is blown.

1. Replace fuse or reset breaker in home.2. Plug cable into a working circuit.3. Press power button and make sure the

blue light is illuminated.4. Call a customer service representative

at: 1300 360 845.

Steam cleaner is emitting water

1. The steam cleaner is angled too far down.

2. Too much water is in tank.

1. Keep steam cleaner level during use.

2. Empty the water from tank and refill with 300ml of water.

Your Hoover cleaner, in the case of domestic use, has a two year parts and labour warranty against product defects and failures when the product is used in accordance with the terms and conditions of this warranty statement.

This warranty commences from the original date of purchase and is not transferable; please retain your original proof of purchase for any warranty claims. This warranty is valid only in the country where the cleaner is purchased.

The cleaner must be operated in accordance with these instructions and used only for domestic household cleaning. This cleaner is not fit to be used as an industrial cleaner, hence will void the manufacturer’s warranty if used inappropriately.

Accessories and consumables, unless defective in manufacture, are not subject to this warranty. In order to prolong the life of accessories and consumables, regular care and maintenance is recommended.

When properly used and cared for, your cleaner will render excellent service; refer to the instruction manual for further details, as misuse or failure to follow the instructions makes this warranty void.

In the event of service or advice being needed, please contact Hoover Floorcare Asia Pacific Pty Ltd, Level 1, Building 2 Brandon Business Park, 530 Springvale Road, Glen Waverley Victoria 3150, or on AUS: 1300 360 845, NZ: (09) 263 7573, Monday-Friday 9am-5pm EST. The decision to repair or replace the cleaner is at the sole discretion of Hoover Floorcare. If Hoover Floorcare decide to repair or replace the cleaner, it will do so at its own cost.

Conditions of warrantyHoover Floorcare is unable to accept responsibility under this warranty for any repair work not carried out by an authorised Hoover Service Agent or from the use of non-genuine parts. If any part is no longer available or manufactured, Hoover Floorcare will replace it with a genuine functional replacement part. This warranty does not apply to the cost of replacing any parts of the product due to normal wear and tear, alterations, improper installation, physical abuse, misuse or accidental damage. Any transportation costs involved in the repair of defective parts shall be borne by the claimant.

If proof of purchase cannot be provided at the time of a warranty claim or service, any work carried out on the cleaner is chargeable.

The repair or replacement of the cleaner under this warranty does not extend the original period of warranty.

The benefits conferred by this warranty are in addition to all other rights and remedies in respect of the product as outlined under the Competition and Consumer Act and other State and Territory laws.

“Our goods come with guarantees that cannot be excluded in the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.”

Call Hoover Floorcare with any product queries

Australia 1300 360 845

New Zealand (09) 263 7573

To find out more about our range,visit: www.hoover.com.au

www.hoover.co.nz email: sales@hooverfloorcare.com.au

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