turning it around during challenging times

Turning It Around During Challenging TimesTurning It Around During Challenging TimesPresented By Mark AdamsPresented By Mark Adams

Get ready for this Get ready for this 5 Step Educational Process5 Step Educational Process that will that will help you and your team members to best address the help you and your team members to best address the specific issues of these challenging times.specific issues of these challenging times.

Now is the time to Now is the time to TAKE ACTIONTAKE ACTION by: by:

1.1. KEEP IT SIMPLE! KEEP IT SIMPLE!

2.2. BE CLEAR ABOUT EXPECTACTIONS!BE CLEAR ABOUT EXPECTACTIONS!

3.3. RECRUIT THE BEST! RECRUIT THE BEST!

4.4. PLAY TO YOUR STRENGTHS! PLAY TO YOUR STRENGTHS!

5.5. RE-CREATE THE VISION!RE-CREATE THE VISION!

Mark AdamsMark Adams

A man defined by his actions and A man defined by his actions and his goals!his goals!

Mark’s Professional Goal Was To Someday Be Mark’s Professional Goal Was To Someday Be a Head College Basketball Coacha Head College Basketball Coach

He reached that goal at age 25 when he led Rocky Mountain He reached that goal at age 25 when he led Rocky Mountain College to their first ever National Tournament berth and then College to their first ever National Tournament berth and then

led Western Oregon to a Top 25 National Ranking.led Western Oregon to a Top 25 National Ranking.

Mark’s Next Goal, Rebuild a NCAA D-I Mark’s Next Goal, Rebuild a NCAA D-I Program from the Ground Up.Program from the Ground Up.

He reached that goal in 1996 when he led Central Connecticut He reached that goal in 1996 when he led Central Connecticut to their most successful D-I season ever. His new boss fired to their most successful D-I season ever. His new boss fired

him for his efforts. Stuff happens!him for his efforts. Stuff happens!

Mark’s Next Goal, Mark’s Next Goal, Try Something Different.Try Something Different.

He pursued a new career in sales and grew that company He pursued a new career in sales and grew that company from $48M to $96M in 5 years.from $48M to $96M in 5 years.

Mark’s Next Goal, Become a National College Mark’s Next Goal, Become a National College Basketball Analyst on ESPN.Basketball Analyst on ESPN.

Mark appeared on 35 ESPN national broadcasts last season Mark appeared on 35 ESPN national broadcasts last season and also appeared in studio for the NCAA Final 4 Show on and also appeared in studio for the NCAA Final 4 Show on

ESPN!ESPN!

Mark’s Next Goal? Mark’s Next Goal? To Exceed Your Expectations.To Exceed Your Expectations.

You decide if he reaches that goal!You decide if he reaches that goal!

Please Welcome Please Welcome Mark Adams!Mark Adams!




1.1. KEEP IT SIMPLE! KEEP IT SIMPLE!

2.2. BE CLEAR ABOUT EXPECTACTIONS!BE CLEAR ABOUT EXPECTACTIONS!

3.3. RECRUIT THE BEST! RECRUIT THE BEST!

4.4. PLAY TO YOUR STRENGTHS! PLAY TO YOUR STRENGTHS!

5.5. RE-CREATE THE VISION!RE-CREATE THE VISION!

Step 1: KEEP IT SIMPLE!

How do the Amish Raise a Barn in 9 Hours?How do the Amish Raise a Barn in 9 Hours?

KEEP IT SIMPLE!

KEEP IT SIMPLE!

They Ask for Help and Surround Each Other with the They Ask for Help and Surround Each Other with the Right Teammates. Un Leita!Right Teammates. Un Leita!

Accounting

Human Resources

Sales

CEO Truck Drivers

MarketingCFO

Customer Service

Define Specific Roles and Responsibilities

Warehouse Team

Slacker

KEEP IT SIMPLE!

Develop Timelines, Goals and Hold Yourself and Your Team Accountable

KEEP IT SIMPLE!

Have Faith and Execute the Plan!Have Faith and Execute the Plan!

KEEP IT SIMPLE!KEEP IT SIMPLE!

Finish What You Start and CELEBRATE Your

Successes TOGETHER AS A TEAM!

KEEP IT SIMPLE!KEEP IT SIMPLE!

Step 5:KEEP IT SIMPLE!

Amish farms are the most profitable Amish farms are the most profitable farms in America according to a farms in America according to a study by Ohio State University in study by Ohio State University in 2002. They keep it simple with the 2002. They keep it simple with the use of tried a true tools and they use of tried a true tools and they even use simple technology to drive even use simple technology to drive efficiency and profitability. The efficiency and profitability. The Amish can be a powerful reminder to Amish can be a powerful reminder to all of us that the old ways still work! all of us that the old ways still work!

KEEP IT SIMPLE!

Profit and Performance Profit and Performance Amish Farming vs Conventional FarmingAmish Farming vs Conventional Farming

• Net profit/acre for wheat = $126.00 vs $10.00Net profit/acre for wheat = $126.00 vs $10.00

• Start up costs = $5,500 for four draft horses vs $30,300 for a 75-Start up costs = $5,500 for four draft horses vs $30,300 for a 75-horsepower tractorhorsepower tractor

• It costs $2.30/day to operate a horse vs you can’t start a tractor for $2.30!It costs $2.30/day to operate a horse vs you can’t start a tractor for $2.30!

• $330/acre Amish equipment costs vs $350.00/acre for modern-day $330/acre Amish equipment costs vs $350.00/acre for modern-day farming equipment costsfarming equipment costs

• Unemployment 0% vs 10% rate nationally, Disabled unemployment 0% Unemployment 0% vs 10% rate nationally, Disabled unemployment 0% vs 70% in our society.vs 70% in our society.

Source: Associated Press article dated 6/6/03. Based on study by Ohio State University.

White Water Advice…

““If you fall overboard you must be an active If you fall overboard you must be an active participant in your own rescue!”participant in your own rescue!”

http://www.whitewateradventures.com/whitewaterrafting/hellscanyonraftinc/enlarge.cfm?placement=3

http://www.whitewateradventures.com/whitewaterrafting/hellscanyonraftinc/enlarge.cfm?placement=9

KEEP IT SIMPLE!

What Are Your 3 Greatest What Are Your 3 Greatest Priorities at Work and at Home?Priorities at Work and at Home?

List Your 3 Greatest Priorities List Your 3 Greatest Priorities for Business Success:for Business Success:

1.1. SalesSales

2.2. EducationEducation

3.3. PreparationPreparation

List Your 3 Greatest Priorities List Your 3 Greatest Priorities for Personal Success:for Personal Success:

1.1. Relationships w/Family Relationships w/Family

2.2. Time BalanceTime Balance

3.3. Personal ImprovementPersonal Improvement

My Career Best Effort Strategy- My Career Best Effort Strategy- ProfessionalProfessional

I make 5 calls or e-mails/day to generate new business! (1) (2) (3) (4) (5) I read three articles/week for professional growth!(1) (2) (3) I send 10 personal notes/week! (1) (2) (3) (4) (5) (6) (7) (8) (9) (10)I prepare presentations and game notes 2 days in advance! (1) (2) (3) (4) (THIS IS THE ONE THAT MADE MY ESPN CAREER)

My Career Best Effort Strategy-My Career Best Effort Strategy-PersonalPersonal

I tell my wife I love her and how attractive she is at least 2X/day = 14X/wk!

(1) (2) (3) (4) (5) (6) (7) (8) (9) (10) (11) (12) (13) (14)Judy and I go out on a date together 1X each month!Date Time and Place:______________________________I tell my sons I love them and am proud of them at least 1X/day!

7X/wk!(1) (2) (3) (4) (5) (6) (7)I spend a minimum of one hour/wk alone with each son! Patrick ( ) Jimmy ( ) Robby ( )I exercise 3X/wk for minimum of 30minutes!(1) (2) (3)

Step 2: Step 2:

Be Clear About Your Expectations!

During WWII General Dwight D. Eisenhower was contacted by General

George Marshall. Eisenhower was informed that he would take over the

command of the allied forces in London in WWII. His orders were clear:

1. Proceed to London2. Invade Europe

3. Defeat the Germans

CLEAR, ATTAINABLE, DECISIVE, & SPECIFIC!


Qualities of Coaches…Qualities of Coaches…•BeBe more like a shepherd than a general. more like a shepherd than a general.

•Create an environment of roving leadership.Create an environment of roving leadership.

•Always says thank you to their team first Always says thank you to their team first by giving by giving them all of the credit for success. them all of the credit for success.

•Know thatKnow that team meetings do not count as team meetings do not count as coaching!coaching!

•Constantly are looking for and evaluatingConstantly are looking for and evaluating talent! talent!


What are Your Expectations of Your Team?What are Your Expectations of Your Team?•How should they treat their internal customers?How should they treat their internal customers?

•How should they treat their external customers?How should they treat their external customers?

•What are your growth/profitability expectations?What are your growth/profitability expectations?

•What competitors do you want to beat and how?What competitors do you want to beat and how?

•How do you want your team members to balance How do you want your team members to balance work and family obligations?work and family obligations?

BE SPECIFIC!!!BE SPECIFIC!!!


What are Your Expectations of Your Self?What are Your Expectations of Your Self?•Finish the following statement:Finish the following statement:

““I expect to experience joy whenever…”I expect to experience joy whenever…”

Be Clear About Your Expectations

My Expectations of Myself…My Expectations of Myself…

““I expect to experience I expect to experience joy whenever I create joy whenever I create value for people that I value for people that I love and care about.”love and care about.”

Before We Get to Step #3…

A Quick TestA Quick Test

(Please check only one statement)(Please check only one statement)

___ Coaches should primarily help you to ___ Coaches should primarily help you to work on and improve on your weaknesses. work on and improve on your weaknesses.

___ Coaches should primarily help you to ___ Coaches should primarily help you to work on and improve on your strengths.work on and improve on your strengths.

___ Coaches should help you to maintain ___ Coaches should help you to maintain your strengths while improving on your your strengths while improving on your weaknesses.weaknesses.

A Quick Test…

(Which statement do you (Which statement do you AGREEAGREE with the most?) with the most?)

___ I believe that I can grow the most in my ___ I believe that I can grow the most in my weakest areas.weakest areas.

___ I believe that I can grow the most in my ___ I believe that I can grow the most in my strongest areas.strongest areas.

A Quick Test…

Step 3:RECRUIT THE BEST FROM TOP TO BOTTOM!

John Wooden, who won 11 college John Wooden, who won 11 college national basketball championships at national basketball championships at UCLA, put it this way, “No matter how UCLA, put it this way, “No matter how you determine total success in the you determine total success in the coaching profession, it all comes down coaching profession, it all comes down to one factor- Talent! Although not to one factor- Talent! Although not every coach can win with talent, no every coach can win with talent, no coach can win without it.” coach can win without it.”

• Finding talent is not an HR thing it Finding talent is not an HR thing it is a TEAM THING!is a TEAM THING!

• TALENT and QUALIFICATIONS TALENT and QUALIFICATIONS are two different things!are two different things!

Two Basic Fundamentals We Need To Agree on For Today:Two Basic Fundamentals We Need To Agree on For Today:

Recruit the Best from Top to Bottom!

Confidence + TalentConfidence + Talent

EQUALS PAUL POTS



How do I ‘mine’ for talent? How do I ‘mine’ for talent?

Give me two or three great interview questions that Give me two or three great interview questions that will allow you to best mine for talent.will allow you to best mine for talent.

17 Interview Questions That Help Find Talents17 Interview Questions That Help Find Talents1.1. How closely do you think people should be supervised?How closely do you think people should be supervised?2.2. What do you think are the most enjoyable aspects of serving a What do you think are the most enjoyable aspects of serving a

customer?customer?3.3. What if anything what do you like about sales?What if anything what do you like about sales?4.4. Tell me about a time when you really felt successful?Tell me about a time when you really felt successful?5.5. Tell me about a professional experience when you really felt uncomfortable Tell me about a professional experience when you really felt uncomfortable

in your role?in your role?6.6. Where and/or with whom do you get your greatest personal Where and/or with whom do you get your greatest personal

satisfaction?satisfaction?7.7. What job experiences have brought you the most intrinsic satisfaction?What job experiences have brought you the most intrinsic satisfaction?8.8. How do you feel when someone doubts what you say? (Good sales How do you feel when someone doubts what you say? (Good sales

question)question)


17 Interview Questions That Find Talents17 Interview Questions That Find Talents9.9. What have you enjoyed most about your previous jobs? What brought What have you enjoyed most about your previous jobs? What brought

you here?you here?10.10. What do you think your strengths are?What do you think your strengths are?11.11. What are your future career goals? Timelines, actual quantifiable results, etc.What are your future career goals? Timelines, actual quantifiable results, etc.12.12. How often would you like to meet with me to review your progress?How often would you like to meet with me to review your progress?13.13. Will you tell me how you are feeling or will I need to ask?Will you tell me how you are feeling or will I need to ask?14.14. Are there any important personal goals or activities that you might want to Are there any important personal goals or activities that you might want to

share with me?share with me?15.15. What is the best praise you ever received? How did that make you feel?What is the best praise you ever received? How did that make you feel?16.16. Who have been your mentors and what did you learn from them?Who have been your mentors and what did you learn from them?17.17. Is there anything else you might want to talk about that will help us work Is there anything else you might want to talk about that will help us work

better together?better together?


Step 4:PLAY TO YOUR STRENGTHS!

I often see business leaders who establish their I often see business leaders who establish their strategic plans based on the tactics to beat the strategic plans based on the tactics to beat the competition. Real coaches understand that competition. Real coaches understand that the entire game plan should revolve around the entire game plan should revolve around talents which they possess as a team. Talent talents which they possess as a team. Talent combined with real coaching wins games, combined with real coaching wins games, PERIOD! PERIOD!

PLAY TO YOUR STRENGTHS!

Talents and TimeTalents and Time1.1. List your direct reports based on talents from List your direct reports based on talents from

top to bottom on the left side of the page.top to bottom on the left side of the page.

2.2. List your direct reports based on time spent with List your direct reports based on time spent with the same list as above from most time to least the same list as above from most time to least time.time.

3.3. Draw a line to each employee. How many lines Draw a line to each employee. How many lines cross?cross?


What are my talents that best position What are my talents that best position me for success?me for success?

MaximizerMaximizer: I focus on strengths as a way to stimulate : I focus on strengths as a way to stimulate personal growth and group excellence. I seek to transform personal growth and group excellence. I seek to transform something strong into something superb.something strong into something superb.

ArrangerArranger: I organize but am flexible. I try to figure out : I organize but am flexible. I try to figure out how all of the people and resources can be best used for how all of the people and resources can be best used for team success.team success.

ActivatorActivator: I make things happen by prioritizing. I am : I make things happen by prioritizing. I am impatient and my strength is putting thoughts into action.impatient and my strength is putting thoughts into action.


Maximizer: Transforms something Maximizer: Transforms something strong into something that is superb!strong into something that is superb!

The Tony Dungy Story…The Tony Dungy Story…


The Results of Maximizing: •35 games on ESPN in 2008-09 season.

•NCAA Final 4 studio analyst.

•3 Championship Weeks games, the most of any analyst on ESPN.

Step 5: RE-CREATING THE VISION!

Coach John McLendon had a Coach John McLendon had a vision based on his hope for the vision based on his hope for the possibilities of integration in possibilities of integration in Durham, NC in 1944. Explore Durham, NC in 1944. Explore what you can learn from this what you can learn from this visionary leader and how you visionary leader and how you can apply those lessons to can apply those lessons to today’s CU challenges. Watch, today’s CU challenges. Watch, Listen and Learn…Listen and Learn…

Are we business managers or Are we business managers or are we ‘real’ coaches?are we ‘real’ coaches?

Managers/Directors: Look Managers/Directors: Look Inward. (day to day tasks) Inward. (day to day tasks)

CEO’s: Look Outward. CEO’s: Look Outward. (the vision thing)(the vision thing)

Real Coaches: Do Both!Real Coaches: Do Both!

Looking Inward & OutwardLooking Inward & Outward(1(1stst thing that pops into your mind in one sentence only!) thing that pops into your mind in one sentence only!)

Looking Inward: Me

1. How can I improve as a team member today?

2. How can I be more productive today?

3. How can I generate better results today?

Looking Outward: We

1. How can we improve as a team members everyday?

2. How can we be more productive everyday?

3. How can we generate better results everyday?




1.1. KEEP IT SIMPLE! (Think Amish)KEEP IT SIMPLE! (Think Amish)

2.2. BE CLEAR ABOUT EXPECTACTIONS! (Think BE CLEAR ABOUT EXPECTACTIONS! (Think General MarshallGeneral Marshall

3.3. RECRUIT THE BEST! (17 Questions) RECRUIT THE BEST! (17 Questions)

4.4. PLAY TO YOUR STRENGTHS! (I Maximize)PLAY TO YOUR STRENGTHS! (I Maximize)

5.5. RE-CREATE THE VISION! (Coach McLendon)RE-CREATE THE VISION! (Coach McLendon)

There are no magic formulas!

Matt StevensMatt Stevens

Turning it Around During Challenging Times…

Matt, a senior, had been on the St. Laurence CYO team for a year. Matt shoots free throws every practice, though, making Matt, a senior, had been on the St. Laurence CYO team for a year. Matt shoots free throws every practice, though, making about half. Before a charity tourney this past February, His brother, Joe asked the other teams if Matt could shoot all of St. about half. Before a charity tourney this past February, His brother, Joe asked the other teams if Matt could shoot all of St. Laurence's free throws. Amazingly, they agreed. So did the refs. A blind kid was going to be his team's designated shooter. Laurence's free throws. Amazingly, they agreed. So did the refs. A blind kid was going to be his team's designated shooter. Hey, it's still better than Shaq. Hey, it's still better than Shaq.

http://sports.espn.go.com/espnmag/story?id=3967807

turning it around during challenging times

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